Surterra Dispensary in North Port, FL

B S
B S
1703858851
Quick and easy service. Friendly and knowledgeable staff. Clean store and lay out is great for browsing.
Todd G.
Todd G.
1701732403
The WORST dispensary in the area and worst dispensary experience I’ve had in Florida…. Not even close. Horrible customer service and over priced below average product. This dispensary has really gone down the tubes.
Kyle W.
Kyle W.
1699712706
Allen and manan were very helpful and very knowledgeable! It was a great experience Allen made sure I got the best deal possible today I got the juicy burger and gorilla puff flower. Both met the expectations of Allen!!!. I'm very happy and definitely will return. Thanks!!
Michelle N.
Michelle N.
1698934144
I love the relaxed atmosphere, great deals, and good prices. I wish I could tip the budtenders though. They always have great advice and work hard to help me
Lucinda S.
Lucinda S.
1697923041
Exceptional staff! Products were above expectations! I am a first time customer and can't believe how much I feel better. I have muti- ailments and am amazed at how much this has helped. Thanks!
Thomas B.
Thomas B.
1697067922
I tried a new provider today. I placed an order 10/11/2023 with the Suterra in North Port. Upon arrival I was impressed with a clean store. The entire service was super fast and personable.I have waited over 45 minutes for a pre-order at OTHER stores or the service was ice cold.The price, product as well as service were all the way a great store should be. I wish I had found it sooner.
Annmarie A.
Annmarie A.
1694810540
I have been shopping here since day 1 and I am never disappointed. Rich (rick james) always treats me like family and always makes my day. Pam and Mahnon are always very friendly and knowledgeable as well. Always one of those places you leave smiling =]
sheila N.
sheila N.
1693852529
Everyone there is so kind and wonderful, but today I felt the need to mention Zack. He was just here, delivering my order. He's so kind and understanding. I really struggled one day in the past and was a crying mess, and the way he treated me with such compassion, patience, and understanding; it won't be forgotten. He turned my whole day around that day, and made me feel like it was ok to be crying and reminded me I'm human. Very professional, and a lovely human being. When I see him coming to my door I'm at complete ease, and I am grateful for that, the continued kindness and superb professionalism. I wish I could tip him, but he declined due to policy.
Timmy H.
Timmy H.
1689352985
Pamela and Kev, Thank you for giving such great welcoming energy all the time.
Gary W.
Gary W.
1682007170
4.20.23 How can we not be happy! Everyone is giving things away, even Suterra but with 50 to 60% off. Always a great and knowledgeable staff and Allen (the new guy) is awesome. Remember Suterra was our first Dispencery. Suterra is North Ports OG Dispencery.1.25.23 OK, someone is listening. The employees are always knowledgeable and nice. I like how we all walk up now. Good job Surterra for hiring great people and listening to the disabled. We appreciate the sales too. Back to 5 stars.I gave a 3 because the employees are awesome. But the 2 missing stars is this new system where I ordered over the computer and I had a sit and watch people go in front of me that walked in. Is this something new sarterra, should I just walk in now and not order on the computer?
J N.
J N.
1679730457
This is a couple weeks late, but the lady who helped me was great, and I can't remember her name. Bought 1/8 here. First purchase, and NOT disappointed.
Games S.
Games S.
1676829385
Very nice place, great products and helpful staff.Wanted to leave a tip, they said they couldn’t accept it. They deserve tips, please.
MacKenzie C.
MacKenzie C.
1676315832
The first time discount is what brought me here but I will definitely be returning. Kevin was extremely friendly, helpful, and suggestive. And rich was nice and in the background making the environment very welcoming! Can’t wait to try more products
HelloXJosh
HelloXJosh
1675113103
Richard and Shane were amazing and nice and helped me with anything and everything i needed as it was my first time here.
Gary W.
Gary W.
1674667221
1.25.23 OK, someone is listening. The employees are always knowledgeable and nice. I like how we all walk up now. Good job Surterra for hiring great people and listening to the disabled. We appreciate the sales too. Back to 5 stars.I gave a 3 because the employees are awesome. But the 2 missing stars is this new system where I ordered over the computer and I had a sit and watch people go in front of me that walked in. Is this something new sarterra, should I just walk in now and not order on the computer?
Gary W.
Gary W.
1671238068
I gave a 3 because the employees are awesome. But the 2 missing stars is this new system where I ordered over the computer and I had a sit and watch people go in front of me that walked in. Is this something new sarterra, should I just walk in now and not order on the computer?
Pam M.
Pam M.
1670606331
Vapes are fantabulous!! Flower needs higher THC%!! And their customer service definitely needs work to make their customers happier!!
Lee L.
Lee L.
1670034593
This is my new go to dispensary. The staff is very friendly and sales are ran often. They have a point system and an easy to use app. Thank you Kevin for the great service. See you all soon!!
Alison O.
Alison O.
1670032279
James & Kevin rock! Thank you for your kindness, and suggesting a great option for me!
Ryan B
Ryan B
1669501827
The best shop and product around by far. The employees all genuinely care at this store and will go out of their way to serve.This has been my go to since they opened and I don't plan on changing that anytime soon. #supersourdiesel
Niner K.
Niner K.
1668104060
Great first time experience! Felicia greated me as i opened the door. Super nice, James was my budtender and I got to say he was very informative.. and explained everything. And Chris in the back getting the order together fast! Thank you guys for the a great first time.
Miranda S.
Miranda S.
1663417729
Popped over because they had some good sales going on and I’ve always received great service there (all members of the team are wonderful) but James really blew me out of the water from the honest consultation to his welcoming nature- 100/10, my man! I’ve never even felt that welcome at Olive Garden and when you’re there you’re family. Needless to say, I’ll definitely be back to the NP location on customer service alone. LET THESE FINE PEOPLE TAKE TIPS!!!!
Sandi P.
Sandi P.
1662320211
Surterra products, for the most part, are our favorites. BUT...does anyone think that if they used less expensive packaging the products could be less $$
Kyle B.
Kyle B.
1659211910
Staff are amazing, customer service is excellent, and they make good on their mistakes which means the most to patients! Thank you for helping me today!
Cody C.
Cody C.
1655753853
It's always a pleasure to be served by Kevin he is so delightful.
C T
C T
1655225856
I went to Surterra today to take advantage of a first time discount so I made a pretty good sized order. Got there. Waited for just a few minutes before being called back to the counter. I made sure to ask about my first time discount. Apparently this wasn't my first time going to Surterra. ☹️ I was a little confused so I asked when I was last there and apparently I'd had a delivery back in October of 2019. I was a little bummed. I didn't remember the delivery and was really looking forward to that discount. Then I was informed there was a second time discount of 40%! While it wasn't as exciting as 60%, who am I to turn my nose up to a fat discount? So as I was driving home I was pondering that delivery from 2019 and my memory refreshed. I didn't remember it because honestly it sucked. It was some vapes and distillates that all tasted like I was vaping sticks out of my back yard. It was all very forgettable and forgotten. Oh well not a big deal. After seeing some recent feedback online I figured I would try out Surterra. I'm glad I did. The vapes so far are really much different than what I remember from my first experience. The bud all looks real nice. I got 5 different bud strains and they all look and smell real nice. Good job Surterra! Everyone was friendly and the person helping me by the name of Billy is solid gold!
Debbie G.
Debbie G.
1654836931
I loved the relaxed atmosphere. I have serve anxiety and I don’t like leaving home but when I came in I was pleasantly greeted and offered a cold water. Every employee was nice and had a smile but I need to give a special Thank you to Zak he was so very helpful! 😊
bai H.
bai H.
1645716954
Probably my favorite dispensary around here. Everyone is always welcoming and so nice! Never spent more than 15 minutes in here. Love Surterra!
ryan st. P.
ryan st. P.
1642957728
Shorted .5 gram on an 3 1/8's of marijuana. Really?Manufacturing issues perhapsProducts great.North Port, FL Location.
ryan st. P.
ryan st. P.
1641864174
Shorted .5 gram on an 1/8 of marijuana. Really?Also, employees allowing hand to hand outside establishment. Employee made me aware I would lose my license if I took part, but the employee allowed the person back into the store multiple times.Product good.North Port, FL Location. 01/10/2022 7pm
Kaylee Y.
Kaylee Y.
1641275978
Surterra wellness is undoubtedly the best dispensary in my area. Compared to any other store, surterra ALWAYS has the best discounts, products, and amazing staff. Everyone is very friendly, welcoming & knowledgeable. I’ve never had a bad experience here, I prefer to place online orders because of how fast it takes. I’m usually In & out in less than 10 minutes! Love them. Favorite place. I’d definitely recommend trying them out!!
Nicholas D.
Nicholas D.
1641241181
okay first off the place is so very fast that's what I like the most about the store is the speed I am new to having my card my name is nick and KALE has helped me twice since being there and he so dam knowledgeable and the fact I can VIBE with him makes me even happier just I get along with the guy and he such a good staff member idk much yet but he has helped me and I have only set amount of money and he pulled the calc out and try so many different combinations an stuff an just meant a lot because customer service is dead now a days and I'm just thankful for him my business will be backed by me so thanks guys keep going an kale stay fresh my friend@!^^
Buzz A.
Buzz A.
1639424400
Shane and Christine did a great job. I couldn’t get the website to accept my password request and I found out it doesn’t work on I-phones/chrome if you want to order online. They don’t take tips like other mm stores as well. They were super nice and there is an atm inside if you need one.
Candace J.
Candace J.
1638987545
Kevin was terrific! A great help and very nice ! Thank you Kevin..
Debbie G.
Debbie G.
1634092266
I loved the relaxed atmosphere. I have serve anxiety and I don’t like leaving home but when I came in I was pleasantly greeted and offered a cold water. Every employee was nice and had a smile but I need to give a special Thank you to Zak he was so very helpful! 😊
tony S.
tony S.
1630720426
Showed up for purchase and the inexperienced bud tender made me feel like I was a criminal telling me I was attempting to use a fake tender for payment. Only having exact money with me and after bank hours, I lost out on the days $60 off of a $180 order deal of the day. The very next day, I confronted the Bank about the supposedly “fake” bill and the bank manager explained and proved to me the bill was real and explained to me that older bills are less used and in circulation and that inexperienced retailers often don’t know any better and expect older bills to mark exactly like newer bills. I showed up the very next day, explained the situation, but the staff at the NP Surterra would not honor the discount lost out on due to their inexperienced staff member. Plenty of other dispensaries out there with experienced staff and higher customer service. Save yourself the hassle.
A&S W.
A&S W.
1629759615
I am a “newbie” to the lovely world of medicinal marijuana. After visiting multiple dispensaries within the area, I continue to find my way back to Surterra.A couple reasons:1- great products that are clearly defined to help cipher which one that I need at the moment.2- their customer service is top notch! Rich, Zack, & Kent (employees) that assist with my orders are so helpful and informative. They answer my questions and do their best to help me understand the differences between products. The staff is well educated on all the products sold in this store and they are willing to help, which is a must for “newbies” and anyone else that wants to be treated like a person and not just a number.Definitely recommend!
Kim J.
Kim J.
1628486166
A place where everyone knows your name. Love the staff.
joshua U.
joshua U.
1627769833
Quality operation. Excellent staff, great attitudes. Very helpful. If curious, worried, intrigued or in need, just give them a call. You will be taken care of. Special thanks to Al, Kevin and Shane who have helped me over the past several visits. Great crew🤙🏼🤙🏽🤙
Alexander J S.
Alexander J S.
1627756175
I’ve been coming to this location for months and this team is amazing!! Folks I speak with the most are Kev, Al, Rich, Mahnon. Thanks guys!
victoria la B.
victoria la B.
1627655035
As always, such a pleasure shopping at Surterra in North Port! I was promptly greeted by Zack & Richard! Richard had me checked in in no time! Felisha was super kind, upbeat, and helpful as she cashed me out with my order. She made the process speedy and her positive attitude made it a perfect experience! 5 stars to everyone who works here, they’re the best around!
Zack L.
Zack L.
1626995403
Great, friendly service. Always fast service and no excessive wait times and an all around pleasant experience. Kevin, Rich, and Shane treated me well and took care of me on my visit.
Jimmy M.
Jimmy M.
1626978727
Great shopping! Surterra has become my go to place. If they say they have on line, you can bet that do. Posting thc % really helps too. They help out us vets ,and their bargins are for real. NO bait and switch here. (TL) is right across the street from me and I drive 35min one way to buy here. If James S. Is there you will get great service as with every order I've had filled there.
Mary Jo R.
Mary Jo R.
1626120360
Always upbeat, friendly, and super helpful. Today they offered a surprise discount, gotta love that. Their tinctures are great and will help you sleep like a baby.
Ralphie W.
Ralphie W.
1625675883
GREAT PRICES, FRIENDLY SERVICE! I recently got my medical card, and Surterra was SO helpful in guiding me through the process. They recommended me products that have been so instrumental in reducing and alleviating my anxieties. Everyone at the North Port location is wonderful, but I wanted to give a special shoutout to Felisha for being so kind and knowledgeable when it came to explaining each product to me and walking me through what to expect.
Brie W.
Brie W.
1625154839
Kevin is the absolute best! I am always in Surterra not only for the amazing products but for the amazing staff! 10/10 recommend stopping in.
Sophia L.
Sophia L.
1625154595
LOVE Surterra! Everyone is extremely friendly and efficient! Their selection is much better than the competition in the area not to mention there's basically no wait!!
Kameron L.
Kameron L.
1624805755
Horrible selection. I said sorry but i have to go somewhere better. Same prices trash marijuana.
Sebastian
Sebastian
1623426284
Bad customer service, bad quality flower - always dry as a rock unless you're one of the lucky 10% to get a moisture packet in your 8th, shady practices that don't allow you to hold an order overnight unless you register and pay via their card payment system despite them saying "place your order by midnight and it'll be ready in the morning!* (it's actually cancelled and they refuse to honor the sale which goes against the fine print stating orders placed by 11:59pm will be honored), store has messed up 6/10 of my recent online orders. I'm not returning which is a shame because they used to be my favorite. They've gone downhill beyond repair, do not shop here. Make the drive to Grow Healthy or One Plant instead. Either's flower is a league above Surterras.
Brian P
Brian P
1622828773
I find the staff here to be the highest quality in hospitality. I’m greeted by name, taken care of quickly and always perfectly, and it feels as if I’m genuinely appreciated. I’ll drive out of my way to visit because of their manner. Today, I had a defective product and when I returned to the store my situation was instantly handled with empathy, professionalism, hospitality, and resolve. Richard, Alan, James and Kevin were in there, and they’re flipping fantastic.
C B
C B
1622038906
I was in yesterday and the manage hooked me up with a sweet deal. Always fast and very helpful. Not sure if I lost one of my pieces I ordered or it wasn’t put in the bag but either way it was nice to be back. Can’t win them all but it’s all good. Will be back
ben B.
ben B.
1618342167
Realized it’s been 9 months since my original review. Still 5 stars
Tim S.
Tim S.
1616254825
I love the atmosphere of this store! Always clean and organized. Matt was really informative about the products and great to talk to! Their concentrates are fire
Tim S.
Tim S.
1616081992
I love the atmosphere of this store! Always really clean and organized. Matthew was very informative about the products and great to talk to! Their concentrates are always fire
Tim S.
Tim S.
1616081664
I love the atmosphere of this store! Always super clean and organized. Matthew was super informative about the products... great to talk to! Their concentrates are always fire
Ana Van M.
Ana Van M.
1615070477
Horrible staff. Belittling customers for their needs, Napoleon complex, bitter, angry. I will drive an hour away before I go to this store again. I do not appreciate judgement for purchasing medicine. We already deal with enough issues, this was entirely uncalled for. The people here are bullies and behave like bouncers at second rate club venues. First visit left me shook, and this second visit- there will not be a third. Shame on you.Y’all need to sample some store product and chillax before going to work. You are in the wrong line of business. Big bullies.
Dawson H.
Dawson H.
1614209054
Everybody at this establishment is great. The place itself very clean and a stress free process. They are my go to even though they aren't the closest place to me. Quality is worth the drive.
Brenda F.
Brenda F.
1614104993
Ordered online and was quoted a specific price. When I went in to pick up my order I was told the website messed up and was giving the promo they were offering on strains that weren't mentioned in the email they sent out.. The guys that work the counter are rude and were very confusing!!!! Another customer came in and they told him the same thing they told me.. what a mess. I doubt I'll be going back anytime soon
Bakin C.
Bakin C.
1613749835
Haven't even tried their products yet. Went in the first time and the women was just rude and snappy with her answers so I left. That was a couple months ago. This time I tried to live chat and got no response....2 different times. So I just go to either Muv or Harvest now. They are always friendly and answer questions I have.
tama D.
tama D.
1611256875
Everyone was friendly and attentive. It was my first time buying so they help me understand there products. Everyone there was very helpful
Andrew S.
Andrew S.
1610886843
Always busy, no sense of urgency, lady in the front not the nicest , you’ll wait unnecessarily, people in line behind you get help before you. Stores dirty , not sure why I still go
Very fast system 10-20 min max to fulfill purchases, reasonable prices, nice staff. Thank you. No more hour wait time at trulieve for me.
Anne K.
Anne K.
1608756410
Very very rude fat woman at desk. Would not let us in store until 2 came out. ,2 came out and she blocked us at door again. We were embarrassed and left store. Shop at trulieve in port charlotte
emma D.
emma D.
1607116515
I’m pretty bummed. I did an online order for this special, where you buy one cartridge and get two free. I placed my order, received the confirmation email, then about an hour later got a call from them saying that they were all sold out from online pick up orders. But... I was an online pick up order? When I placed the order it said “7 left” of my product, so that doesn’t make sense. They need to update their website.
Jeremy S.
Jeremy S.
1606836098
Horrible place to get your medical supplies. It shows online they hold your order for 24 hours but if you place it 30 mins before they close they cancel your order. Their information is false on their website. I will NEVER order from here again. Their product isn't the best either. They charge 15 to 20% more than other dispensaries and the product isn't up to par for that price.
George L.
George L.
1606260952
Terrible operation and pretty sure a scam place. Unorganized, rude and the place looked dirty. They were zero help to me.
Andrew C.
Andrew C.
1601398282
Product is decent but they arbitrarily limit flower per customer outside the realm of allowable state statute amounts which is absurd. Did the person who made that decision consider the fact that we as patients can report them to the department of agriculture for this? Also are you all communists? Part of the privelage of being part of the chosen class to dole out herb legally requires you to be prepared. Otherwise we as patients will lobby the legislature to grow our own medicine!!
A Google U.
A Google U.
1600897661
This store is clean nice and the people are so friendly and Trey is the best!
Barrow F.
Barrow F.
1596377572
The only medical dispensary that treats disabled patients as just another pothead..This location has been nothing but a bad experience. Everytime you walk in the door you can feel the bad attitudes. They have lost more of my orders than I have gotten to payed for. LOST??? How is that even possible? But none the less that's what I've been told on several occasions!!? It is a 50/50 chance your order will be ready EVEN after getting a text stating it is ready. More times than not it has been a waste of time and gas driving across town.
Jeh N.
Jeh N.
1595795043
A very welcoming place, the staff was great. I am enjoying the products I ordered. Good experience, will be going back.
Anon Y.
Anon Y.
1595630546
Very cool experience. It was fast, quiet, clean, polite. Ian was kind enough to get the door for me and grab add-on items without complaint and Kevin was professional and friendly as could be. Girl at the front with Ian was also very nice and prompt with my order (sorry I didnt catch a name!) Great store, very nice crew. Will be back for my second time 20% (smart!).Thanks everyone!
Arthur G.
Arthur G.
1595333618
Rich and the crew do a phenomenal job. Great quality products, the oil is pricey but their Flower is both affordable and high quality.
Kate M.
Kate M.
1593365562
Went in today for the 1st time. When you walk in there is a piece of paper taped to the table with the flower only shown ABBREVIATED?! How am I supposed to know what 2 letters stand for?! The lady was unbelievably rude and made me feel completely uncomfortable. I have PTSD and anxiety is an issue. She made it by far worse with her nastiness and seemed clueless that different strains work differently for different people. She seemed upset she was going to have to tell me what they had. Please train your staff to be conscientious of the fact that some of your customers are actual PATIENTS! I am an 11 year long patient and just moved here from Colorado. Was eager to try you out...but not that eager.....
Angie B.
Angie B.
1592873275
The atmosphere feels tense, yes they were very knowledgeable they are not friendly. One of the employees actually started mumering stuff about my boyfriend well I was standing. Never will return
Connie S.
Connie S.
1592684649
Normally the North Port staff is second to none. Today I saw several new faces but none working very hard to get customers out the door. There was one person working at the check out counter, who was unable to get an order ready because a customer kept asking questions about product. Finally another person went to cashier and things started picking up. I am also leery about buying Surterra brand disposable vape pens because 2 that I purchased were almost empty when I took them out of the $5 box. (Used to cost $25, but increased $5 when they introduced the new packaging) I think I may finally be ready to check out other dispensaries closer to home.
Crystal N.
Crystal N.
1590256562
I did not have a pleasant experience here today. This was my second and last visit here. I placed my order online with them last night, waited for my confirmation text this morning and headed over to pick it up. When I got to the checkout line, there were only 2 out of 3 of the items I ordered. When I asked them about it, they stated that the other product must have been out of stock. I then asked why the system would allow me to order if it wasn't in stock and his answer was literally "I don't know why it would do that". I then asked why they wouldn't send me a message or call me to let me know that some of my order was not in stock? The gentleman just stared at me with no answer. I then asked if I could add something else to my order since the one product I originally ordered was not available and was told I would need to complete the current order, and then they could check me in and put me in the que to wait.. This was definitely the worse experience I have ever had at a Dispensary.
Andrew C.
Andrew C.
1587227803
Was there today and the staff is really friendly and accommodating. Their products are superb! Especially the dream tincture. 5 stars to this great organization.
Stephanie M.
Stephanie M.
1586460214
We love the staff here! Dom, Ian and Kenneth always take good care of us and are very knowledgeable.
Wyatt D.
Wyatt D.
1582921077
Great medicine. Great price. The staff are also very friendly and knowledgeable. Always a happy patient when I shop here since they started the float whole flower.
Justin Y.
Justin Y.
1582586911
On 2/21/20 I visited the North Port location. I had never been to this dispensary before. As I entered the store I was promptly greeted with a warm welcome by Kent and Ryan. They made me feel right at home. I exchanged some small talk with the guys as I reviewed the menu. I decided to try the ground follower. It was really steamy and mostly leaves!!
The B.
The B.
1580303175
I have been shopping at this and other dispensaries for a while but, Surterra staff is always nice and very knowledgeable. Usually able to sit down with you and explain the products in elaborate detail. However, they also maintain the ability to move people in and out of the store to drive down wait times. However, Surterra has some very disappointing business tactics that they employ that take advantage of veterans like myself. While attempting to use the loyalty reward system, which they have completely stopped and have no replacement of for, I was able to redeem my last bit of rewards but, the managers decided by their own choice to remove my veteran discount claiming it would not stack and is not allowed. After talking to many other Surterra employees, I discovered that this is actually not the case and did it out of malice and spit just to ensure their business remained more profitable and they do not hold respect for our military personel. After reaching out to upper management I still have yet to reach a resolution and nothing has been done for me. Please shop somewhere where the business respects you as a customer.
Georgette B.
Georgette B.
1579613214
I like the location. It's convenient to my house. I just wish they could keep Float in flower form in stock.
Georgette B.
Georgette B.
1579613213
I like the location. It's convenient to my house. I just wish they could keep Float in flower form in stock.
Terry F.
Terry F.
1575645430
Great customer service with Kent! Very helpful answering all of my questions and explaining everything to me! Never felt like I was rushed or hey were trying to just get me to buy and leave like at some other dispensaries. Highly recommend Surterra North Port and hope you get Kent. Will return soon!!
Josh B.
Josh B.
1573850386
Very nice, friendly staff! Florida dispensaries don't seem to want a lot of hanging about. First visit introduces you to the products and gets you in the system. After that you pretty much just order pick up or delivery. Inside is very minimalist and clean. One of my favorite medicine shops as far as product!
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14906 Tamiami Trail
North Port, FL 34287

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

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    Surterra Deals and Discounts

    Everyday Discounts

    New Patient

    60% OFF

    • Get 60% off of your first purchase.
    • NO minimum purchase required.

    Second Trip

    20% OFF

    • Get 20% off of your second purchase.
    • NO minimum purchase required!
    • Whole flower products not eligible for discount.

    Veterans Discount

    15% OFF

    • This discount can extend to a dependent family member.
    • Whole flower products are not eligible for discount.

    Pediatrics Discount

    20% OFF

    • Whole flower products are not eligible for discount.

    ABOUT THIS DISPENSARY

    Surterra, located at 14906 Tamiami Trail in North Port, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free Delivery for orders over $150, and $25 delivery fee on all other orders.

    License Number: MMTC-2015-0004

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Surterra is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Surterra grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Surterra in North Port does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Surterra

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Surterra in North Port online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Surterra has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    B S
    B S
    1703858851
    Quick and easy service. Friendly and knowledgeable staff. Clean store and lay out is great for browsing.
    Todd G.
    Todd G.
    1701732403
    The WORST dispensary in the area and worst dispensary experience I’ve had in Florida…. Not even close. Horrible customer service and over priced below average product. This dispensary has really gone down the tubes.
    Kyle W.
    Kyle W.
    1699712706
    Allen and manan were very helpful and very knowledgeable! It was a great experience Allen made sure I got the best deal possible today I got the juicy burger and gorilla puff flower. Both met the expectations of Allen!!!. I'm very happy and definitely will return. Thanks!!
    Michelle N.
    Michelle N.
    1698934144
    I love the relaxed atmosphere, great deals, and good prices. I wish I could tip the budtenders though. They always have great advice and work hard to help me
    Lucinda S.
    Lucinda S.
    1697923041
    Exceptional staff! Products were above expectations! I am a first time customer and can't believe how much I feel better. I have muti- ailments and am amazed at how much this has helped. Thanks!
    Thomas B.
    Thomas B.
    1697067922
    I tried a new provider today. I placed an order 10/11/2023 with the Suterra in North Port. Upon arrival I was impressed with a clean store. The entire service was super fast and personable.I have waited over 45 minutes for a pre-order at OTHER stores or the service was ice cold.The price, product as well as service were all the way a great store should be. I wish I had found it sooner.
    Annmarie A.
    Annmarie A.
    1694810540
    I have been shopping here since day 1 and I am never disappointed. Rich (rick james) always treats me like family and always makes my day. Pam and Mahnon are always very friendly and knowledgeable as well. Always one of those places you leave smiling =]
    sheila N.
    sheila N.
    1693852529
    Everyone there is so kind and wonderful, but today I felt the need to mention Zack. He was just here, delivering my order. He's so kind and understanding. I really struggled one day in the past and was a crying mess, and the way he treated me with such compassion, patience, and understanding; it won't be forgotten. He turned my whole day around that day, and made me feel like it was ok to be crying and reminded me I'm human. Very professional, and a lovely human being. When I see him coming to my door I'm at complete ease, and I am grateful for that, the continued kindness and superb professionalism. I wish I could tip him, but he declined due to policy.
    Timmy H.
    Timmy H.
    1689352985
    Pamela and Kev, Thank you for giving such great welcoming energy all the time.
    Gary W.
    Gary W.
    1682007170
    4.20.23 How can we not be happy! Everyone is giving things away, even Suterra but with 50 to 60% off. Always a great and knowledgeable staff and Allen (the new guy) is awesome. Remember Suterra was our first Dispencery. Suterra is North Ports OG Dispencery.1.25.23 OK, someone is listening. The employees are always knowledgeable and nice. I like how we all walk up now. Good job Surterra for hiring great people and listening to the disabled. We appreciate the sales too. Back to 5 stars.I gave a 3 because the employees are awesome. But the 2 missing stars is this new system where I ordered over the computer and I had a sit and watch people go in front of me that walked in. Is this something new sarterra, should I just walk in now and not order on the computer?
    J N.
    J N.
    1679730457
    This is a couple weeks late, but the lady who helped me was great, and I can't remember her name. Bought 1/8 here. First purchase, and NOT disappointed.
    Games S.
    Games S.
    1676829385
    Very nice place, great products and helpful staff.Wanted to leave a tip, they said they couldn’t accept it. They deserve tips, please.
    MacKenzie C.
    MacKenzie C.
    1676315832
    The first time discount is what brought me here but I will definitely be returning. Kevin was extremely friendly, helpful, and suggestive. And rich was nice and in the background making the environment very welcoming! Can’t wait to try more products
    HelloXJosh
    HelloXJosh
    1675113103
    Richard and Shane were amazing and nice and helped me with anything and everything i needed as it was my first time here.
    Gary W.
    Gary W.
    1674667221
    1.25.23 OK, someone is listening. The employees are always knowledgeable and nice. I like how we all walk up now. Good job Surterra for hiring great people and listening to the disabled. We appreciate the sales too. Back to 5 stars.I gave a 3 because the employees are awesome. But the 2 missing stars is this new system where I ordered over the computer and I had a sit and watch people go in front of me that walked in. Is this something new sarterra, should I just walk in now and not order on the computer?
    Gary W.
    Gary W.
    1671238068
    I gave a 3 because the employees are awesome. But the 2 missing stars is this new system where I ordered over the computer and I had a sit and watch people go in front of me that walked in. Is this something new sarterra, should I just walk in now and not order on the computer?
    Pam M.
    Pam M.
    1670606331
    Vapes are fantabulous!! Flower needs higher THC%!! And their customer service definitely needs work to make their customers happier!!
    Lee L.
    Lee L.
    1670034593
    This is my new go to dispensary. The staff is very friendly and sales are ran often. They have a point system and an easy to use app. Thank you Kevin for the great service. See you all soon!!
    Alison O.
    Alison O.
    1670032279
    James & Kevin rock! Thank you for your kindness, and suggesting a great option for me!
    Ryan B
    Ryan B
    1669501827
    The best shop and product around by far. The employees all genuinely care at this store and will go out of their way to serve.This has been my go to since they opened and I don't plan on changing that anytime soon. #supersourdiesel
    Niner K.
    Niner K.
    1668104060
    Great first time experience! Felicia greated me as i opened the door. Super nice, James was my budtender and I got to say he was very informative.. and explained everything. And Chris in the back getting the order together fast! Thank you guys for the a great first time.
    Miranda S.
    Miranda S.
    1663417729
    Popped over because they had some good sales going on and I’ve always received great service there (all members of the team are wonderful) but James really blew me out of the water from the honest consultation to his welcoming nature- 100/10, my man! I’ve never even felt that welcome at Olive Garden and when you’re there you’re family. Needless to say, I’ll definitely be back to the NP location on customer service alone. LET THESE FINE PEOPLE TAKE TIPS!!!!
    Sandi P.
    Sandi P.
    1662320211
    Surterra products, for the most part, are our favorites. BUT...does anyone think that if they used less expensive packaging the products could be less $$
    Kyle B.
    Kyle B.
    1659211910
    Staff are amazing, customer service is excellent, and they make good on their mistakes which means the most to patients! Thank you for helping me today!
    Cody C.
    Cody C.
    1655753853
    It's always a pleasure to be served by Kevin he is so delightful.
    C T
    C T
    1655225856
    I went to Surterra today to take advantage of a first time discount so I made a pretty good sized order. Got there. Waited for just a few minutes before being called back to the counter. I made sure to ask about my first time discount. Apparently this wasn't my first time going to Surterra. ☹️ I was a little confused so I asked when I was last there and apparently I'd had a delivery back in October of 2019. I was a little bummed. I didn't remember the delivery and was really looking forward to that discount. Then I was informed there was a second time discount of 40%! While it wasn't as exciting as 60%, who am I to turn my nose up to a fat discount? So as I was driving home I was pondering that delivery from 2019 and my memory refreshed. I didn't remember it because honestly it sucked. It was some vapes and distillates that all tasted like I was vaping sticks out of my back yard. It was all very forgettable and forgotten. Oh well not a big deal. After seeing some recent feedback online I figured I would try out Surterra. I'm glad I did. The vapes so far are really much different than what I remember from my first experience. The bud all looks real nice. I got 5 different bud strains and they all look and smell real nice. Good job Surterra! Everyone was friendly and the person helping me by the name of Billy is solid gold!
    Debbie G.
    Debbie G.
    1654836931
    I loved the relaxed atmosphere. I have serve anxiety and I don’t like leaving home but when I came in I was pleasantly greeted and offered a cold water. Every employee was nice and had a smile but I need to give a special Thank you to Zak he was so very helpful! 😊
    bai H.
    bai H.
    1645716954
    Probably my favorite dispensary around here. Everyone is always welcoming and so nice! Never spent more than 15 minutes in here. Love Surterra!
    ryan st. P.
    ryan st. P.
    1642957728
    Shorted .5 gram on an 3 1/8's of marijuana. Really?Manufacturing issues perhapsProducts great.North Port, FL Location.
    ryan st. P.
    ryan st. P.
    1641864174
    Shorted .5 gram on an 1/8 of marijuana. Really?Also, employees allowing hand to hand outside establishment. Employee made me aware I would lose my license if I took part, but the employee allowed the person back into the store multiple times.Product good.North Port, FL Location. 01/10/2022 7pm
    Kaylee Y.
    Kaylee Y.
    1641275978
    Surterra wellness is undoubtedly the best dispensary in my area. Compared to any other store, surterra ALWAYS has the best discounts, products, and amazing staff. Everyone is very friendly, welcoming & knowledgeable. I’ve never had a bad experience here, I prefer to place online orders because of how fast it takes. I’m usually In & out in less than 10 minutes! Love them. Favorite place. I’d definitely recommend trying them out!!
    Nicholas D.
    Nicholas D.
    1641241181
    okay first off the place is so very fast that's what I like the most about the store is the speed I am new to having my card my name is nick and KALE has helped me twice since being there and he so dam knowledgeable and the fact I can VIBE with him makes me even happier just I get along with the guy and he such a good staff member idk much yet but he has helped me and I have only set amount of money and he pulled the calc out and try so many different combinations an stuff an just meant a lot because customer service is dead now a days and I'm just thankful for him my business will be backed by me so thanks guys keep going an kale stay fresh my friend@!^^
    Buzz A.
    Buzz A.
    1639424400
    Shane and Christine did a great job. I couldn’t get the website to accept my password request and I found out it doesn’t work on I-phones/chrome if you want to order online. They don’t take tips like other mm stores as well. They were super nice and there is an atm inside if you need one.
    Candace J.
    Candace J.
    1638987545
    Kevin was terrific! A great help and very nice ! Thank you Kevin..
    Debbie G.
    Debbie G.
    1634092266
    I loved the relaxed atmosphere. I have serve anxiety and I don’t like leaving home but when I came in I was pleasantly greeted and offered a cold water. Every employee was nice and had a smile but I need to give a special Thank you to Zak he was so very helpful! 😊
    tony S.
    tony S.
    1630720426
    Showed up for purchase and the inexperienced bud tender made me feel like I was a criminal telling me I was attempting to use a fake tender for payment. Only having exact money with me and after bank hours, I lost out on the days $60 off of a $180 order deal of the day. The very next day, I confronted the Bank about the supposedly “fake” bill and the bank manager explained and proved to me the bill was real and explained to me that older bills are less used and in circulation and that inexperienced retailers often don’t know any better and expect older bills to mark exactly like newer bills. I showed up the very next day, explained the situation, but the staff at the NP Surterra would not honor the discount lost out on due to their inexperienced staff member. Plenty of other dispensaries out there with experienced staff and higher customer service. Save yourself the hassle.
    A&S W.
    A&S W.
    1629759615
    I am a “newbie” to the lovely world of medicinal marijuana. After visiting multiple dispensaries within the area, I continue to find my way back to Surterra.A couple reasons:1- great products that are clearly defined to help cipher which one that I need at the moment.2- their customer service is top notch! Rich, Zack, & Kent (employees) that assist with my orders are so helpful and informative. They answer my questions and do their best to help me understand the differences between products. The staff is well educated on all the products sold in this store and they are willing to help, which is a must for “newbies” and anyone else that wants to be treated like a person and not just a number.Definitely recommend!
    Kim J.
    Kim J.
    1628486166
    A place where everyone knows your name. Love the staff.
    joshua U.
    joshua U.
    1627769833
    Quality operation. Excellent staff, great attitudes. Very helpful. If curious, worried, intrigued or in need, just give them a call. You will be taken care of. Special thanks to Al, Kevin and Shane who have helped me over the past several visits. Great crew🤙🏼🤙🏽🤙
    Alexander J S.
    Alexander J S.
    1627756175
    I’ve been coming to this location for months and this team is amazing!! Folks I speak with the most are Kev, Al, Rich, Mahnon. Thanks guys!
    victoria la B.
    victoria la B.
    1627655035
    As always, such a pleasure shopping at Surterra in North Port! I was promptly greeted by Zack & Richard! Richard had me checked in in no time! Felisha was super kind, upbeat, and helpful as she cashed me out with my order. She made the process speedy and her positive attitude made it a perfect experience! 5 stars to everyone who works here, they’re the best around!
    Zack L.
    Zack L.
    1626995403
    Great, friendly service. Always fast service and no excessive wait times and an all around pleasant experience. Kevin, Rich, and Shane treated me well and took care of me on my visit.
    Jimmy M.
    Jimmy M.
    1626978727
    Great shopping! Surterra has become my go to place. If they say they have on line, you can bet that do. Posting thc % really helps too. They help out us vets ,and their bargins are for real. NO bait and switch here. (TL) is right across the street from me and I drive 35min one way to buy here. If James S. Is there you will get great service as with every order I've had filled there.
    Mary Jo R.
    Mary Jo R.
    1626120360
    Always upbeat, friendly, and super helpful. Today they offered a surprise discount, gotta love that. Their tinctures are great and will help you sleep like a baby.
    Ralphie W.
    Ralphie W.
    1625675883
    GREAT PRICES, FRIENDLY SERVICE! I recently got my medical card, and Surterra was SO helpful in guiding me through the process. They recommended me products that have been so instrumental in reducing and alleviating my anxieties. Everyone at the North Port location is wonderful, but I wanted to give a special shoutout to Felisha for being so kind and knowledgeable when it came to explaining each product to me and walking me through what to expect.
    Brie W.
    Brie W.
    1625154839
    Kevin is the absolute best! I am always in Surterra not only for the amazing products but for the amazing staff! 10/10 recommend stopping in.
    Sophia L.
    Sophia L.
    1625154595
    LOVE Surterra! Everyone is extremely friendly and efficient! Their selection is much better than the competition in the area not to mention there's basically no wait!!
    Kameron L.
    Kameron L.
    1624805755
    Horrible selection. I said sorry but i have to go somewhere better. Same prices trash marijuana.
    Sebastian
    Sebastian
    1623426284
    Bad customer service, bad quality flower - always dry as a rock unless you're one of the lucky 10% to get a moisture packet in your 8th, shady practices that don't allow you to hold an order overnight unless you register and pay via their card payment system despite them saying "place your order by midnight and it'll be ready in the morning!* (it's actually cancelled and they refuse to honor the sale which goes against the fine print stating orders placed by 11:59pm will be honored), store has messed up 6/10 of my recent online orders. I'm not returning which is a shame because they used to be my favorite. They've gone downhill beyond repair, do not shop here. Make the drive to Grow Healthy or One Plant instead. Either's flower is a league above Surterras.
    Brian P
    Brian P
    1622828773
    I find the staff here to be the highest quality in hospitality. I’m greeted by name, taken care of quickly and always perfectly, and it feels as if I’m genuinely appreciated. I’ll drive out of my way to visit because of their manner. Today, I had a defective product and when I returned to the store my situation was instantly handled with empathy, professionalism, hospitality, and resolve. Richard, Alan, James and Kevin were in there, and they’re flipping fantastic.
    C B
    C B
    1622038906
    I was in yesterday and the manage hooked me up with a sweet deal. Always fast and very helpful. Not sure if I lost one of my pieces I ordered or it wasn’t put in the bag but either way it was nice to be back. Can’t win them all but it’s all good. Will be back
    ben B.
    ben B.
    1618342167
    Realized it’s been 9 months since my original review. Still 5 stars
    Tim S.
    Tim S.
    1616254825
    I love the atmosphere of this store! Always clean and organized. Matt was really informative about the products and great to talk to! Their concentrates are fire
    Tim S.
    Tim S.
    1616081992
    I love the atmosphere of this store! Always really clean and organized. Matthew was very informative about the products and great to talk to! Their concentrates are always fire
    Tim S.
    Tim S.
    1616081664
    I love the atmosphere of this store! Always super clean and organized. Matthew was super informative about the products... great to talk to! Their concentrates are always fire
    Ana Van M.
    Ana Van M.
    1615070477
    Horrible staff. Belittling customers for their needs, Napoleon complex, bitter, angry. I will drive an hour away before I go to this store again. I do not appreciate judgement for purchasing medicine. We already deal with enough issues, this was entirely uncalled for. The people here are bullies and behave like bouncers at second rate club venues. First visit left me shook, and this second visit- there will not be a third. Shame on you.Y’all need to sample some store product and chillax before going to work. You are in the wrong line of business. Big bullies.
    Dawson H.
    Dawson H.
    1614209054
    Everybody at this establishment is great. The place itself very clean and a stress free process. They are my go to even though they aren't the closest place to me. Quality is worth the drive.
    Brenda F.
    Brenda F.
    1614104993
    Ordered online and was quoted a specific price. When I went in to pick up my order I was told the website messed up and was giving the promo they were offering on strains that weren't mentioned in the email they sent out.. The guys that work the counter are rude and were very confusing!!!! Another customer came in and they told him the same thing they told me.. what a mess. I doubt I'll be going back anytime soon
    Bakin C.
    Bakin C.
    1613749835
    Haven't even tried their products yet. Went in the first time and the women was just rude and snappy with her answers so I left. That was a couple months ago. This time I tried to live chat and got no response....2 different times. So I just go to either Muv or Harvest now. They are always friendly and answer questions I have.
    tama D.
    tama D.
    1611256875
    Everyone was friendly and attentive. It was my first time buying so they help me understand there products. Everyone there was very helpful
    Andrew S.
    Andrew S.
    1610886843
    Always busy, no sense of urgency, lady in the front not the nicest , you’ll wait unnecessarily, people in line behind you get help before you. Stores dirty , not sure why I still go
    Very fast system 10-20 min max to fulfill purchases, reasonable prices, nice staff. Thank you. No more hour wait time at trulieve for me.
    Anne K.
    Anne K.
    1608756410
    Very very rude fat woman at desk. Would not let us in store until 2 came out. ,2 came out and she blocked us at door again. We were embarrassed and left store. Shop at trulieve in port charlotte
    emma D.
    emma D.
    1607116515
    I’m pretty bummed. I did an online order for this special, where you buy one cartridge and get two free. I placed my order, received the confirmation email, then about an hour later got a call from them saying that they were all sold out from online pick up orders. But... I was an online pick up order? When I placed the order it said “7 left” of my product, so that doesn’t make sense. They need to update their website.
    Jeremy S.
    Jeremy S.
    1606836098
    Horrible place to get your medical supplies. It shows online they hold your order for 24 hours but if you place it 30 mins before they close they cancel your order. Their information is false on their website. I will NEVER order from here again. Their product isn't the best either. They charge 15 to 20% more than other dispensaries and the product isn't up to par for that price.
    George L.
    George L.
    1606260952
    Terrible operation and pretty sure a scam place. Unorganized, rude and the place looked dirty. They were zero help to me.
    Andrew C.
    Andrew C.
    1601398282
    Product is decent but they arbitrarily limit flower per customer outside the realm of allowable state statute amounts which is absurd. Did the person who made that decision consider the fact that we as patients can report them to the department of agriculture for this? Also are you all communists? Part of the privelage of being part of the chosen class to dole out herb legally requires you to be prepared. Otherwise we as patients will lobby the legislature to grow our own medicine!!
    A Google U.
    A Google U.
    1600897661
    This store is clean nice and the people are so friendly and Trey is the best!
    Barrow F.
    Barrow F.
    1596377572
    The only medical dispensary that treats disabled patients as just another pothead..This location has been nothing but a bad experience. Everytime you walk in the door you can feel the bad attitudes. They have lost more of my orders than I have gotten to payed for. LOST??? How is that even possible? But none the less that's what I've been told on several occasions!!? It is a 50/50 chance your order will be ready EVEN after getting a text stating it is ready. More times than not it has been a waste of time and gas driving across town.
    Jeh N.
    Jeh N.
    1595795043
    A very welcoming place, the staff was great. I am enjoying the products I ordered. Good experience, will be going back.
    Anon Y.
    Anon Y.
    1595630546
    Very cool experience. It was fast, quiet, clean, polite. Ian was kind enough to get the door for me and grab add-on items without complaint and Kevin was professional and friendly as could be. Girl at the front with Ian was also very nice and prompt with my order (sorry I didnt catch a name!) Great store, very nice crew. Will be back for my second time 20% (smart!).Thanks everyone!
    Arthur G.
    Arthur G.
    1595333618
    Rich and the crew do a phenomenal job. Great quality products, the oil is pricey but their Flower is both affordable and high quality.
    Kate M.
    Kate M.
    1593365562
    Went in today for the 1st time. When you walk in there is a piece of paper taped to the table with the flower only shown ABBREVIATED?! How am I supposed to know what 2 letters stand for?! The lady was unbelievably rude and made me feel completely uncomfortable. I have PTSD and anxiety is an issue. She made it by far worse with her nastiness and seemed clueless that different strains work differently for different people. She seemed upset she was going to have to tell me what they had. Please train your staff to be conscientious of the fact that some of your customers are actual PATIENTS! I am an 11 year long patient and just moved here from Colorado. Was eager to try you out...but not that eager.....
    Angie B.
    Angie B.
    1592873275
    The atmosphere feels tense, yes they were very knowledgeable they are not friendly. One of the employees actually started mumering stuff about my boyfriend well I was standing. Never will return
    Connie S.
    Connie S.
    1592684649
    Normally the North Port staff is second to none. Today I saw several new faces but none working very hard to get customers out the door. There was one person working at the check out counter, who was unable to get an order ready because a customer kept asking questions about product. Finally another person went to cashier and things started picking up. I am also leery about buying Surterra brand disposable vape pens because 2 that I purchased were almost empty when I took them out of the $5 box. (Used to cost $25, but increased $5 when they introduced the new packaging) I think I may finally be ready to check out other dispensaries closer to home.
    Crystal N.
    Crystal N.
    1590256562
    I did not have a pleasant experience here today. This was my second and last visit here. I placed my order online with them last night, waited for my confirmation text this morning and headed over to pick it up. When I got to the checkout line, there were only 2 out of 3 of the items I ordered. When I asked them about it, they stated that the other product must have been out of stock. I then asked why the system would allow me to order if it wasn't in stock and his answer was literally "I don't know why it would do that". I then asked why they wouldn't send me a message or call me to let me know that some of my order was not in stock? The gentleman just stared at me with no answer. I then asked if I could add something else to my order since the one product I originally ordered was not available and was told I would need to complete the current order, and then they could check me in and put me in the que to wait.. This was definitely the worse experience I have ever had at a Dispensary.
    Andrew C.
    Andrew C.
    1587227803
    Was there today and the staff is really friendly and accommodating. Their products are superb! Especially the dream tincture. 5 stars to this great organization.
    Stephanie M.
    Stephanie M.
    1586460214
    We love the staff here! Dom, Ian and Kenneth always take good care of us and are very knowledgeable.
    Wyatt D.
    Wyatt D.
    1582921077
    Great medicine. Great price. The staff are also very friendly and knowledgeable. Always a happy patient when I shop here since they started the float whole flower.
    Justin Y.
    Justin Y.
    1582586911
    On 2/21/20 I visited the North Port location. I had never been to this dispensary before. As I entered the store I was promptly greeted with a warm welcome by Kent and Ryan. They made me feel right at home. I exchanged some small talk with the guys as I reviewed the menu. I decided to try the ground follower. It was really steamy and mostly leaves!!
    The B.
    The B.
    1580303175
    I have been shopping at this and other dispensaries for a while but, Surterra staff is always nice and very knowledgeable. Usually able to sit down with you and explain the products in elaborate detail. However, they also maintain the ability to move people in and out of the store to drive down wait times. However, Surterra has some very disappointing business tactics that they employ that take advantage of veterans like myself. While attempting to use the loyalty reward system, which they have completely stopped and have no replacement of for, I was able to redeem my last bit of rewards but, the managers decided by their own choice to remove my veteran discount claiming it would not stack and is not allowed. After talking to many other Surterra employees, I discovered that this is actually not the case and did it out of malice and spit just to ensure their business remained more profitable and they do not hold respect for our military personel. After reaching out to upper management I still have yet to reach a resolution and nothing has been done for me. Please shop somewhere where the business respects you as a customer.
    Georgette B.
    Georgette B.
    1579613214
    I like the location. It's convenient to my house. I just wish they could keep Float in flower form in stock.
    Georgette B.
    Georgette B.
    1579613213
    I like the location. It's convenient to my house. I just wish they could keep Float in flower form in stock.
    Terry F.
    Terry F.
    1575645430
    Great customer service with Kent! Very helpful answering all of my questions and explaining everything to me! Never felt like I was rushed or hey were trying to just get me to buy and leave like at some other dispensaries. Highly recommend Surterra North Port and hope you get Kent. Will return soon!!
    Josh B.
    Josh B.
    1573850386
    Very nice, friendly staff! Florida dispensaries don't seem to want a lot of hanging about. First visit introduces you to the products and gets you in the system. After that you pretty much just order pick up or delivery. Inside is very minimalist and clean. One of my favorite medicine shops as far as product!
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