Surterra Dispensary in Orlando, FL

Surterra Dispensary
4.8
Based on 16 reviews
Stephanie R.
Stephanie R.
1704468329
I'm a former Trulieve customer and I thank God I was smart enough to switch to Surterra. Trulieve was a nightmare. I usually place my order before the store opens in the morning. Less than 2 hours after placing my order, I am notified my order is ready. Go to pick up and usually there is no wait. Longest I've waited is maybe 5 minutes ever. Staff are very nice and helpful. Love it! Thank you to the staff for being so awesome!
Anthony M.
Anthony M.
1695851822
Product is consistent and staff is friendly for the most part. Hoping this stay like this so I can continue coming here. I would like to know if Surterra has a direct recycling program. I’m stocking up on a lot of flower containers and I would love to make sure they’re properly recycled.
Johnny C.
Johnny C.
1692553421
I was told if I did not like a product that I could bring it back. This is not true. Came in today. Told them that the hybrid did nothing for me. They said they could not take it back and did not refund me anything or make it right. So when they say, if you do not like the product, bring it back for a refund or exchange they are not telling the truth.
Heather B.
Heather B.
1691445370
What a great experience! The staff was super knowledgeable and more than willing to take the time to walk us through all the different options. They also have a drivethru! So... You order online, show your ID and pick it up and go. AMAZING!!!
Helene R.
Helene R.
1678027628
I had a great experience at Surterra. I had an idea of what I was looking for but needed help with recommendations and Madison “Mo” was excellent. She talked me through the products, asked me questions on what experience I was looking for in the product. I walked away with some great finds! The overall experience here was awesome! And they have fantastic deals as well.
Clay B.
Clay B.
1677813942
In my quest to find the best edibles our corrupt medical cannabis system in Florida has to offer, I have discovered some more good ones. Surterra has a delightful milk chocolate indica bar, the chocolate is creamy and delicious, and I love the fact they are 5mg squares. I get to eat more of the chocolate and can control my dose. Their cartridges and wax are pretty good too, I've been told. Surterra is consistent and offers a quality product.
Stephanie P.
Stephanie P.
1674081542
The bud tenders at this location are so kind. Sam, Vickie, and Rey were very helpful. Thank you for being so supportive on the products you offer. I sincerely appreciate your kindness.
Michael S.
Michael S.
1667933447
Beautiful location, great atmosphere inside, and awesome budtenders!Ray took incredible care of me!Thanks for the smooth trip!
Susan F.
Susan F.
1665593546
Such a friendly & professional place to shop. All my questions were thoroughly answered. Awesome discounts
Noah W.
Noah W.
1665152708
There’s no reason to visit another dispensary. Top notch service.
Raul D A.
Raul D A.
1663721871
Easy parking, great staff.. Uzzi was super helpful. Thanks guys!
Brittany B.
Brittany B.
1660339845
Super convenient location for my fav dispensary. They're always having good sales and the product is consistently of the highest quality.
Jennifer V.
Jennifer V.
1659321878
Friendly, helpful and professional staff!! ❤ this location!
J M.
J M.
1656877484
It was a nice welcoming and environment since I entered to the place, Emily helped me at first but Uzzi ended up taking care, giving both of them a great service and experience. For sure I'll come back! 😊🤙🏻
Todd M.
Todd M.
1656788719
Light years ahead of the Orange Ave store in knowledge and service.For all those who have had a bad experience at he Orange Ave store(and I know there’s a lot because I read the reviews.It would seem that they have a culture of disrespect for their customers there)right around the corner there is another where you will not.
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2820 E Colonial Dr
Orlando, FL 32803

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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Surterra Deals and Discounts

    Everyday Discounts

    New Patient

    60% OFF

    • Get 60% off of your first purchase.
    • NO minimum purchase required.

    Second Trip

    20% OFF

    • Get 20% off of your second purchase.
    • NO minimum purchase required!
    • Whole flower products not eligible for discount.

    Veterans Discount

    15% OFF

    • This discount can extend to a dependent family member.
    • Whole flower products are not eligible for discount.

    Pediatrics Discount

    20% OFF

    • Whole flower products are not eligible for discount.

    ABOUT THIS DISPENSARY

    Surterra, located at 2820 E Colonial Dr in Orlando, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free Delivery for orders over $150, and $25 delivery fee on all other orders.

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Surterra is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Surterra grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Surterra in Orlando does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Surterra

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Surterra in Orlando online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Surterra has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Surterra Dispensary
    4.8
    Based on 16 reviews
    Stephanie R.
    Stephanie R.
    1704468329
    I'm a former Trulieve customer and I thank God I was smart enough to switch to Surterra. Trulieve was a nightmare. I usually place my order before the store opens in the morning. Less than 2 hours after placing my order, I am notified my order is ready. Go to pick up and usually there is no wait. Longest I've waited is maybe 5 minutes ever. Staff are very nice and helpful. Love it! Thank you to the staff for being so awesome!
    Anthony M.
    Anthony M.
    1695851822
    Product is consistent and staff is friendly for the most part. Hoping this stay like this so I can continue coming here. I would like to know if Surterra has a direct recycling program. I’m stocking up on a lot of flower containers and I would love to make sure they’re properly recycled.
    Johnny C.
    Johnny C.
    1692553421
    I was told if I did not like a product that I could bring it back. This is not true. Came in today. Told them that the hybrid did nothing for me. They said they could not take it back and did not refund me anything or make it right. So when they say, if you do not like the product, bring it back for a refund or exchange they are not telling the truth.
    Heather B.
    Heather B.
    1691445370
    What a great experience! The staff was super knowledgeable and more than willing to take the time to walk us through all the different options. They also have a drivethru! So... You order online, show your ID and pick it up and go. AMAZING!!!
    Helene R.
    Helene R.
    1678027628
    I had a great experience at Surterra. I had an idea of what I was looking for but needed help with recommendations and Madison “Mo” was excellent. She talked me through the products, asked me questions on what experience I was looking for in the product. I walked away with some great finds! The overall experience here was awesome! And they have fantastic deals as well.
    Clay B.
    Clay B.
    1677813942
    In my quest to find the best edibles our corrupt medical cannabis system in Florida has to offer, I have discovered some more good ones. Surterra has a delightful milk chocolate indica bar, the chocolate is creamy and delicious, and I love the fact they are 5mg squares. I get to eat more of the chocolate and can control my dose. Their cartridges and wax are pretty good too, I've been told. Surterra is consistent and offers a quality product.
    Stephanie P.
    Stephanie P.
    1674081542
    The bud tenders at this location are so kind. Sam, Vickie, and Rey were very helpful. Thank you for being so supportive on the products you offer. I sincerely appreciate your kindness.
    Michael S.
    Michael S.
    1667933447
    Beautiful location, great atmosphere inside, and awesome budtenders!Ray took incredible care of me!Thanks for the smooth trip!
    Susan F.
    Susan F.
    1665593546
    Such a friendly & professional place to shop. All my questions were thoroughly answered. Awesome discounts
    Noah W.
    Noah W.
    1665152708
    There’s no reason to visit another dispensary. Top notch service.
    Raul D A.
    Raul D A.
    1663721871
    Easy parking, great staff.. Uzzi was super helpful. Thanks guys!
    Brittany B.
    Brittany B.
    1660339845
    Super convenient location for my fav dispensary. They're always having good sales and the product is consistently of the highest quality.
    Jennifer V.
    Jennifer V.
    1659321878
    Friendly, helpful and professional staff!! ❤ this location!
    J M.
    J M.
    1656877484
    It was a nice welcoming and environment since I entered to the place, Emily helped me at first but Uzzi ended up taking care, giving both of them a great service and experience. For sure I'll come back! 😊🤙🏻
    Todd M.
    Todd M.
    1656788719
    Light years ahead of the Orange Ave store in knowledge and service.For all those who have had a bad experience at he Orange Ave store(and I know there’s a lot because I read the reviews.It would seem that they have a culture of disrespect for their customers there)right around the corner there is another where you will not.
    Next Reviews
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