Jasmine is an amazing bud tender! She is ALWAYS extremely polite and very informative! She is very welcoming and helpful, and the absolute best customer service skills that will make you want to keep coming back!! As well as the amazing products MUV has! Thank you so much for the wonderful experience I have every time I walk in that door!! #Palatka Fl. Store
Jasmine was very knowledgeable about the strains and products that I asked about. She talked fast, which I had to ask her to repeat herself because I didn't understand what she said. And she did repeat herself without being rude. She was very very pleasant to talk with. And she helped me with the (muv) app as well which I couldn't do without her help.Thank you again Jasmine for your help.
Ian A was very helpful and made sure to give me the best deal with a nice smile and a couple laughs. It's always enjoyable when he's there to help.
Always having good deals. Nice and friendly staff. Always a great experience when going.
The staff are amazing! Great sales almost every week.
Been on a winning streak with muv, honestly the best product for the money I've found and the employees are all wonderful and super helpful
Thank you! I was lucky today. I came in on June 7 right before checking out all my products were there about to handover the money. They tell me sorry man we can’t check you out. Our computer system are messed up. Long story short I come back a few weeks later they tell me the same thing as soon as I walk in the door or computer systems down like you gotta be kidding me so I go sit in my car about to write another nasty review and, the guy walks out and says hey computers are running so I run in there hopefully to get my product out. I was able to get my product. My birthday discount was about up. Thanks you muv for dealing with my sour attitude and making me happy! I will continue to come back as you have some of the best quality products and best knowledgeable nicest employees! Even when dealing with not so happy website users 🙂
Ian was so friendly and personable, we joked and laughed and he made the experience very nice. Also, the person at the front desk was quite nice and helpful when I arrived.
Shout out to Jackie she's always pleasant and knowledgeable! Whole staff nice!
I am actually really sad to write this review. I have been a big fan of MUV. Because I think they have great deals, and love the points reward system. I moved here from Orlando and immediately looked for a MUV and been frequently visiting this location. Unfortunately, whoever is rolling the pre-rolls now is doing a very poor job. I don’t know if they’re doing it in a machine now or someone’s personally rolling the pre-rolls, but it is very frustrating because they burn so fast!!! they are rolled so tight even when you wiggle and massage the joint, you aren’t able to get a good hit. I’m running out of breath, trying to take 1 hit! I’m burning join after joint. Wasting money!!!! I like the pre-rolls because you can grab and go. The fact that I have to smoke two joints at one time has become ridiculous , had to visit Trulieve which I’ve never liked!!! though theres are a bit smaller they burn better and they were $10 cheaper for a five pack. And it’s not about the money it’s a fact I am getting frustrated. Please fix this so I can continue to support your business! But the service is great! All the staff is super friendly and awesome.!
This is usually my go-to dispensary in town. They have good quality products, and they have enough sales that I’m able to afford shopping there most of the time. Keep up with the good sales!
Edit: This place was awesome for the first year that I went there. Then they upped their prices a great deal. The flower used to have many types to pick from, now they are lucky to have 5 or 6. No selection on sizes, all eights. The flower was about the same quality as anywhere else ive been. They think following trulieves business model is the right way to go, but noone I talk to goes there.
Jasmine has helped me both times I have shopped here. She is nice, knowledgeable & patient. I appreciate her level of customer service, you don't see it in many places anymore, sadly. She is a 10 out of 10!!
Everyone at this location is amazing! I’ve never had a bad experience in my weekly visits. Recently, I did have a small issue with a product and spoke to Ryan, the manager, about it. He and my budtender, Ashley, were quick to help me resolve the issue and make things right plus some. I’ve tried several other area dispensaries, including the “big box” one. Nothing compares to the level of superb quality customer service that this location provides. They are always happy, welcoming, helpful, knowledgeable, and understanding. Every single employee from the budtenders to the manager are of the highest caliber. You will not find a better dispensary.
I come here often, they have the best rewards and sales!!!! Anyway, a b2g2 deal today and Shea helped me get basically 2g of vape for 20 more dollars.... Shea was awesome as is Muv!!! Thanks y'all!!!
Jasmine is a wonderful employee. Very knowledgeable and easy to talk to. The best thing is she remembers my name before looking at my card...
Steven is very knowledgeable and friendly. We enjoy going there hoping to see him. He's always very helpful.
Thank you Rashawn for your hospitality. Very professional and respectful dispensary, they carry the highest quality flower I've had yet. Thank you again Sean you blessed me today, you are much appreciated.
Staff is excellent, friendly, and helpful. Jasmine is wonderful.Muv could be better with on line order confirmation but they are quick to correct it
They were really nice and explained everything well , the girls up front are nice and the dude we talked to in the back was helpful and gave recommendations. Nice atmosphere, definitely coming again.
Absolutely love this place all employees are very friendly and caring an always really helpful!!! My favorite is Brittany she has always been so wonderful my daughter also calls her "her favorite lady" bc she always has stickers or stamps or some kimd of gift for her when we come in an she always goes above and beyond!!!!
Brittanie is always such a great help. She has such a winning personality. I have dealt with her on multiple occasions and its always been enjoyable. She has great suggestions and know the products very well. When I have questions, she is always responding with a quick and knowledgeable answer. I would highly recommend her to anyone who is interested in Muv.
Our delivery by Christopher was perfect! He was very friendly and professional and we enjoyed meeting him.
The folks at the Palatka MuV are absolutely the most wonderful,The manager and the asst. Managers. You folks changed my life. No more constant pain. No opiates for me. MuV has helped this 70 year old feel betterThanks for everything!!
First visit. Very good. Good location. Plenty of parking. Store was spotless. Greeter made you feel welcome. Lilith was very professional as well as personable. Had my order ready and right. Thank ya'll. See ya next time.
Amazing Customer service!The Associates at Müv Always make sure You're aware of All the deals and explains how to save money! Like how Awesome is that, a Company that wants to help us save when times are so hard. It's appreciated 👍
Lilith and everyone at the Palatka MUV Dispensary are awesome! I can’t thank them enough for all of the wonderful advice and support that they give me during my visits! I highly recommend them!!!
Amazing Customer service!The Associates at Müv Always make sure You're aware of All the deals and explains how to save money! Like how Awesome is that, a Company that wants to help us save when times are so hard. It's appreciated 👍
I absolutely Love My Budtender Steven! He is always such a pleasure and knowledgeable! The manager Ryan is also great! He fixed an issue I had with another store and I was so impressed!Thank you Muv!
MUV Palatka is amazing! The store is always clean and the staff is super friendly. Everyone is very knowledgeable about the products and happy to help you with any questions that you may have. I've been there several times and I've never had a bad experience! The quality of the products are top-notch! With all of their various sales and promotions it is very easy to save money here.
I am so happy that Müv opened in Palatka. I plan on doing a lot of business with y’all! I love the products from the tinctures to the oral spray and my absolute favorite, and must have… The inhalers. Everyone is so professional and courteous, and I love this place.
Nice facility. Purchasesd Savvy and t1 ice cream cake. Wasn't disappointed. Only thing I didn't care for was people coming n in with their huge "service" dogs shedding hair and dander everywhere. Not everyone is ok with that. Not a very sanitary facility when one dog is licking his butt on the lobby floor while the other is scratching at fleas.
All of the associates that I have had the pleasure of working with have been outstanding! I cannot give just one of them a rave review, as the entire store is filled with great individuals. Thank you.
Amazing Customer service!The Associates at Müv Always make sure You're aware of All the deals and explains how to save money! Like how Awesome is that, a Company that wants to help us save when times are so hard. It's appreciated 👍
It never fails, every time I go to this location, they are absolutely AMAZING! Really great people with great customer service. I have gone to a few other places and the energy is not the same. If I have questions, they are always happy to assist, provide great recommendations, and are always super friendly. I have spent 17 years in customer service myself, so it is really great to see others who love what they do and it shows in the way the treat their clients.
Staff is very helpful and friendly. Lilith was extremely kind and made sure I was getting the best deal for my time and money. Will definately be back.
Patrick was very knowledgeable and patient also attentive to my needs. He recommended some things to try for my pain. Thank you for being so helpful, happy and kind!! I will definitely be Back Patrick!!
I like Steven, he’s very nice and knowledgeable. He will go out of his way to make sure you get whatever information you need. I also like the store, in the middle you can walk around and see what the products look like, what they do, how they are packaged, and there’s also a screen with prices so you can see without asking if you want to. Over all cool place. Loving that it’s in Palatka too, and they really try to help people with their discounts and other offers bc it’s hard out there and there’s people who truly need this amazing medicinal plant.
Staff is super friendly. Store is very clean. Training staff should be watched more closely. New staff member charged my prescription 2 hours after I was there for someone else's purchase. Supervisor fixed this no problem. But still inconvenient and sketchy because of the time frame. Scared to go back because of this.
Been shopping here since their grand opening. It has always been clean, quick, and with courteous staff. The prices have been fair and they haven't been out of stock on an item I am after.Not sure what more you can ask for from a store. 5 stars!
Knowledgeable friendly staff high quality products 4 star because it’s loud when there’s a bunch of people there