Part-Time Guide - Default Company - West Palm Beach, FL | Florida Dispensaries

Part-Time Guide – Default Company – West Palm Beach, FL

Job details

Job Type

Full-time

Benefits

Pulled from the full job description

Employee discount

Pet insurance

Tuition reimbursement

Indeed’s salary guide

  • Not provided by employer
  • $25.3K – $32.1K a year is Indeed’s estimated salary for this role in West Palm Beach, FL.

Full Job Description

IN A NUTSHELL…

The Mobile Guide works closely with the supervisor and always maintains a professional appearance and demeanor. This role uses sound driving practices, acting as a driver or passenger when needed while utilizing effective organizational and communication skills. They will be responsible for high quality patient customer service, retrieving patient information from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork.

Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

WHAT YOU WILL BE DOING

Provide deliveries, acting as a driver or passenger while delivering exceptional service for our customers

Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use Registry

Record each visit using appropriate software, ensuring accuracy of patient information, and recording notes if necessary

Collaborate with call center employees about preorders and online orders to ensure accurate order information and timeliness of delivery while maximizing sales and customer satisfaction

Respond to and resolve patient requests, complaints, or compliments in person, and on the phone requesting supervisor support as needed

Maintain a basic understanding of the Cannabis based therapeutics, and services provided at Company

Educate patients on the processes of registration, renewals, and lost registration documents

Maintain awareness of patient input and suggest changes to improve service or product

Ensure all patient files are current and required documentation is on file and follows all guidelines issued by the State of Florida

Communicate with employees to update online and physical pamphlets as needed

EXPERIENCE AND SKILLS YOU’LL BRING

Class E Driver’s License

Must have an established and a driving record in Good Standing.

Must present a current DMV printout with none of the following violations: * Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years* Two or more other moving violations and one at fault accident in the last three years* Two or more fault accidents in the last three years with no moving violations required

Ability to navigate efficiently

Accurate data-entry and record keeping

Organizational skills, customer service and time management abilities

Ability to work in a changing and challenging environment

Proficiency in windows-based software and internet navigation

Knowledge of Cannabis Based Therapeutics’ policy and law

Ability to make decisions as necessary with oversight when needed

Able to function well as part of a team while communicating with team members effectively

Comply with policies and procedures and applicable state and local laws and assist in the development and upkeep of Delivery Standard Operating Procedures

Age 21 or over (Required)

High School Diploma or equivalent (Required)

Valid Government-Issued Photo ID (Required)

YOU WILL BE SUCCESSFUL IF YOU…

Are self-motivated; micro-managing isn’t fun for anyone

Roll your sleeves up and do the work; strategy is important, but so is getting stuff done

Can work fast and be flexible; our industry is always changing

Play nice with others; we collaborate with each other a lot

Think creatively; sometimes, the “traditional” solution isn’t the best one

WHAT YOU GET

Employee discounts

401k enrollment

Pet Insurance

Parallel Employee Relief Fund – Designed to support our associates who experience financial hardships and funded by the generosity of our leaders and associates. Grants to associates provide monetary assistance to cover expenses like transportation, food, utilities, and funeral expenses that stem from eligible events.

Tuition Reimbursement – Parallel offers reimbursement for tuition expenses for approved courses with a passing grade.

Parallel Cares employee-centric, Corporate Social Responsibility (CSR) program designed to support both the varied personal interests of our diverse associate population and our company’s values-based causes.

PHYSICAL REQUIREMENTS

Must be able to remain in a seated position inside the vehicle for extended periods

Ability to pick up heavy items to load (50 or more lbs.) onto vehicle

Ability to sit and stand for long periods of times

Ability to bend in repetitive motion

Move totes, boxes, and other cargo in and out of vehicles and into buildings

Posted 1 day ago

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