Patient Consultant – Trulieve – Fort Lauderdale, FL
At Trulieve, we strive to bring patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process natural at every turn.
The purpose of this position is to provide excellent patient experiences at the dispensary.
High School Diploma
Must submit a cover letter
Must be able to read, write, speak, and understand the English language
Must be able to pass Level II background check
Must be able to pass drug screen
Must be at least 21 years old
Analytical and Problem Solving Skills
Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Customer Service, Interpersonal Skills – Oral & Written Communication Attendance/Punctuality, Dependability and Initiative
Must have a clean background and drug screen
Must have excellent computer skills including but not limited to Word, Excel, Outlook
Must be able to accurately use computer-based point of sale software systems.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Must be a supportive team member, contribute to and be an example of teamwork and team concept
Must possess the ability to determine when a request needs to be escalated to Dispensary Manager
Must possess the ability to respectfully deal with all callers regardless of the situation
Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult situations
Must not pose a direct threat to the health or safety of other individuals in the workplace
Physical and Sensory Requirements
(With or Without the Aid of Mechanical Devices)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to stand for long periods and bend to reach supplies.
Must be able to speak and write the English language in an understandable manner.
Must be able to cope with the mental and emotional stress of the position.
Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
Must function independently, and have flexibility, personal integrity, and the ability to work effectively with all employees
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.
Delegation of authority
Authority is delegated to the individual in this position to:
You are delegated the responsibility and accountability necessary for carrying out your assigned duties.
Supervisor: Dispensary Manager
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Trulieve is an Equal Opportunity Employer
Job Type: Full-time