Kayla was absolutely amazing. Very knowledgeable and help me to find what I was looking for to help relieve pain. Her personality and willingness to help and keep a smile on her face the whole time with a sweet attitude.
Very friendly great customer experience took the time to make sure I understood everything doesn't hurt that she was really beautiful too
My card expired and MUV made sure I was not leaving until I had what it came for. Bella was beautiful, kind and a fricken joy to hang with. She walked me though the renewal of my card and took care of my order. She’s a boss Shout out to Bella
I LOVE Müv, they always know what I want and I NEVER have to wait more than 10-15 minutes- and for the best marijuana in or near town this is the place, the staff is ALWAYS friendly AND knowledgeable! I always leave in a great mood- shout out to my twin Kayla- hey girl heey! You guys have a customer for life for sure!!
I initially had a review and changed it because I assumed that they were going to jump on top of these problems that are going across the system. But until they fix their online system that gets rid of the products that are out of stock I'm not changing my review. I've only been there three times but each time that I've gone there and ordered my order has been canceled because one or more things have been out of stock. I get it getting out of stock happens but if your system doesn't refresh to let your customers know on time then you're going to be consistently calling people back and disappointing them. Also none of my purchases showed up on my account so I haven't been getting points I'm also a little pissed about that too.
I had my first visit to this location as I just moved to the town and it's right down the street. The place was very clean and spacious. The front desk attendant was extremely nice and informed me that it would take a while to register me in the new system. I didn't have a problem with that at all, but when three other staff members walked up to observe or supervise, I explained to them that I'm a combat veteran with severe anxiety and a traumatic brain injury from Iraq. I told them that when people form up around me without speaking or saying hello, I get triggered. I even took my hat off to show them how much I was sweating. The front desk attendant gave me a paper towel and apologized, but the rest of the staff just stared at me.
The staff at both locations are fantastic. Even though they were getting ready to close the staff treated so welcomingly. I will admit I tried another dispensary ( will remain nameless ( hint starts with a “T” )). And even though I expressed my discern they didn’t even try to keep me as a consumer. Their loss. MUV is #1
This is a wonderful example of bud pros there providing premium services and Products! Super kind and knowledgeable people make the difference in our bud communities!!!! My new go to dispensary
I had such a great experience at MUV yesterday that I had to return today. I had a whole game plan, and my registry had other plans. Vic went above and beyond for me in the drive-through, making sure I knew when my next day to come back updated me on how to understand the website better. I luckily returned today to purchase what I wanted yesterday, and of course, thank you again for all the help.
Christen was super friendly and helpful! I really prefer your place I tried another dispensary last week I'll never go there again. It seemed like they didn't know what they were doing and the prices on the flyer I was given by their Rep were not accurate it was a lot more. Long story short love you guys will continue to shop here and refer anyone else any day ! Thanks again
Always fast and efficient. Walking in or order ahead it is always a breeze. Debbie is very helpful and has excellent recommendations.
This is BY FAR the best all around dispensary. They always have great, high quality products. Being consistently treated so kindly is a big reason why I go here, it's the people. It's always the people 🙂
Victoria made my drive-through experience something I’ll never forget. she took her time to understand everything I was saying, and despite me having to change my order making it longer for her.she was sweet, kind throughout the entire process, and incredibly knowledgeable. Keep here with your customers.This now my preferred method of pick up!
Had a strange visit here today. 3/15/24. I’m a first time visitor. I went to the reception desk to create a profile and the receptionist informed me that I wasn’t allowed to be in the building with a N95 mask on. He stated it was “A new law” that people can no longer wear a medical mask of any kind inside a medical facility or dispensary. I was told I “Should have known already”. When I questioned him about it, he said he could ask about special permission. After access was granted, I was able to make my purchase. The person inside was awesome and super helpful. When I thanked someone inside for allowing me to be inside with a N95 on they informed me that no such rule existed and I was totally fine with it on. I know the subject has various opinions, but to spread misinformation about states laws is not a good way to do business. There are too many options in town to put up with that on any level. UPDATE: 3/21/24 Corporate reached to me and apologized about the entire thing and assured me it would not happen again. My 2nd visit to this location was so much better. Lisa was helpful and kind, very knowledgeable and just cool about the entire thing. I would go back anytime
Had an issue with a item I purchased. Walked in next day to resolve . Thanks to Michael's fast and friendly service. I was in and out in less then 5 mins. Happy customer
Very well educated and was very polite and super helpful. Best bud tender I've ever felt with. I'm one of the first 5 people to get medical cards and have seen alot of other bud tenders. Mike on the other hand is by far the best person to help me and answer questions. He needs a very well deserved raise. He is the only reason why I shop there and no where else. Period!!!!
1st time at MuV and Mike Night helped me out greatly! Smooth transaction, great customer service & quality products!! Thanks so much !! I’ll be back & tell my fiends!!
Expensive but worth the $$$ if you can afford it. I would frequent more often if it were cheaper. Keep up the good work.Anyone ready this review, STAY AWAY FROM TRULIEVE. Their website is constantly inaccurate. Their lobby wait times are always unnecessarily long. Their staff seem to be oblivious to the quality their competitors are consistently pushing out.
Charlotte is very pleasant and knowledgeable. I always trust her recommendations. Thank you for all of your help. See you soon!!
Michael was very helpful and knowledgeable. I couldn't have had a better experience, also he made a great recommendation
Had some help from Mike today. Great guy. Easy to talk to. Honestly everyone here is super nice. One of the best places to get my medicine from. Highly recommend
Love this place! It’s always easy to get product and the people behind the counter are super friendly and knowledgeable. They always give me good recommendations. I enjoy going to this location.
The assistant general manager greeted me with a big, beautiful smile when I walked in. Started off my visit so well. She and Matt the GM are both amazing
Today was my first visit. I loved everything about it. Christen was very knowledgeable and made me feel very welcome as a new customer...which is super important to me. I will def be back. Thanks MUV!!
Kayla was super helpful and very friendly! This is exactly why I have started going to muv over anyone else. The caring and professionalism of the staff there adds to an awesome shopping experience. Thank you again Kayla and if I'm down that way anytime I'll be sure to stop in!
On point and quick every time. I’ve dealt with Christen several times now. She’s super friendly. Knowledgeable, and always has my online orders on point. And she always tries to help with discounts if I’m eligible or if they’re available.
Always a great experience at MUV. Even when I was going to north port its always a friendly place. Where truileve waits are forever and they are very inconsistent with policies like have dogs as visitors, MUV is very welcoming of all creatures. They even said hey sometimes kids run behind the counter its no biggie. Trulieve was empty and I had a quick online order but the staff sent me away because my dog wasn't on a leash. He wanted me to leave him in the hott truck and claimed he was a dog lover as well all in one sentence. Last time I had a leash but just let him drag it around. He greets ppl and is very friendly and I've had no complaints. He is well behaved just excited to see ppl, once the excitement is over he lays on the cold floor. Apparently today it was an issue with trulieve but has NEVER been with MUV. I appreciate the welcoming staff at MUV and I prefer their products over trulieve anyway. Only reason I went to trulieve was convenient.....sometimes the shortest path isn't always the best.....SHOP AT MUV !!!!
The prices are the best in town. The weed is the highest quality, and actually tested weed in town. There are no long waits. The employees genuinely have a passion for medicinal cannabis. Their products supersede any other flower, topicals, or distillate. I only wish - they stayed open just an hour longer.
Kayla was great. Everyone from the front desk on are always looking for ways to save you money. If they didn't I would never know and would miss the savings. And theses are not insignificant discounts. And they have the products I like best "in stock". So, i don't know exactly what it is, the people, the product, how they conduct business, idk but I like this dispensary more than the rest.
The 3.5 was small only across the bottom. Weak but good smoke so.. I'm not going to complain. Went fast. Sweet people.
Love this location!!! the store is great but these employees are amazing!! good vibes every time I come and I come quite often. they know thier stuff and always so kind! Honestly best place to get your medicine
Favorite location to shop from in the area. Shane and Lisa make the experience so fun and welcoming and I always feel taken care of and given the best advice when asking about products or smoke accessories I’m not sure of. Thank you ^_^ .
Mike’s the best. Very knowledgeable and helpful and always does his best to help me receive all my discounts. Most won’t even look unless I ask.
Joshua was awesome. We had lots of questions and he listened and shared his knowledge. Best thing about MUV staff is their incredible knowledge base. Always friendly and helpful.
I was a regular customer Awhile back. Coming back now, it's as if nothing has changed. Great atmosphere, kind, welcoming, and respectful. I'd like to thank Lisa on her professional manners and helpful tips. She helped me with everything I needed from answering questions to giving her own reviews. Definitely recommend for all users to visit with her.
First time in and Lisa made it an extremely good experience! Friendly, educated on all the products and willing to take the time to explain things to me. Did I say friendly? She was excellent.
Staff is great. They really take great care of their veterans. Joshua was absolutely amazing and acknowledge my service with the Marine Corp. Thank you guys for being great. Definitely a recommendable place.
Joshua made my experience not only easy, but exceptionally pleasant. He’s clearly knowledgeable. Everything ran smoothly and efficiently.
Literally the best Dispo in SW Florida. I’ve visited med dispensaries in Washington, Colorado, and of course Florida. Mike was full of extensive knowledge about the products and dosages throughout the store and helped find the absolute best deals. The variety is unrivaled in Charlotte County and the entire experience is clean and professional. 10 out of 10 would highly recommend!
Dan is great! All of the Müv employees are kind, knowledgeable, and make the whole experience fun. Big shout out to Dan though, always a warm welcome and makes you feel comfortable from beginning to end. Thanks again brother!
Patrick at the port Charlotte MUV was sooooo helpful, on top of being one of the most informative! He wasn't letting me leave the shop until I was satisfied fully with my selection. He was nice and customer service skills were refreshing, you can tell he likes his job and likes helping people. THANK YOU PATRICK!
Kari was my guide to well being. Very knowledgeable and easy to talk to without pushing product on me. I am an edible guy and she introduced me to the right product. I feel awesome
Super friendly welcome for my first time at this MÜV location. Carrie took good care of me. I always appreciate friendly and efficient service. The weed ain't bad too.Update: 10/21/22Shane helped me out today and helped me pick out a pretty big order. I love the vibe of this location. Everyone there seems to actually enjoy being there and helping people. Shane was so friendly and helpful and actually made it fun to make my purchase. Y'all got some rock stars working at this location. They made me want to put in an application for employment. 😁👌 Much ♥️♥️♥️ to the crew here.Oh yeah and the weed still ain't bad at all! Get some!
Patrick is the best. Always helping with questions I may have. I awakes being friendly and with a smile. He’s very knowledgeable of products as well which is a big help as well when selecting.
The staff is very professional, nice and attentive. I went in and asked about a problem I had with the point system and in a matter of minutes she fixed it and also gave me points for all my previous purchases. I left more than happy.
Top shelf quality they have a drive through,cash only and they're gold concentrate is top of they line been choking 10 mins writing this.forget truleive.
Great place to call home for the meds. Awesome atmosphere and very knowledgeable staff. Always so helpful and willing to make the experience great by all means. I’ve never left muv unhappy. Keep up your dedication muv. Thanks for the help to Dan and Josh great guys and good conversation.
The manger and the hole staff when up and out of the way for me it made a stressful day better will go out of my way just to stop here love everything about it
Super friendly welcome for my first time at this MÜV location. Carrie took good care of me. I always appreciate friendly and efficient service. The weed ain't bad too.
My experience there was terrible I left there crying I had to go back inside cuz I went through the drive-thru and they gave me a vape that wouldn't hit and tasted and smell like nail polish the whole time they tried to make me out look like a thief made me feel like a piece of s*** all I did was go outside and drive down the street and they didn't tell me about any of the discounts in there yafter I purchased stuff and I missed out on over a few hundred dollars of free concentrates they told me they don't do stackables cuz I used to discount card from my doctor but they only do it on my your birthday and my birthday was yesterday
Love the staff, location, and atmosphere but I was a little disappointed when I got home and opened my products. These are both the same type and one of them was shorted and had some missing on the bottom. 🙁
The BEST STAFF!! LOVE YOU GUYS!! EXCELLENT PRODUCT!!