Christine was amazing! I'm not sure this location knows how to hire a bad seed. Everyone is always so nice, helpful, and tuned in.By now I should be changing stores to take advantage of new client deals but I just really like the service here. Will be hard to match and probably impossible to beat. Keep it up guys!
Part one… (This was my first visit here. Below this, I reviewed my second visit… ) I been to most of the dispensaries in the area, after several times At each of them, this place is a tie for my number one spot. Here and Trulieve are the only two places in the Hudson/new port richey area that I feel like has quality bud at good prices. AYR’s Bud was not only lower quality for top end of the price range, but it wasn’t trimmed correctly. For someone who has Benny grower for many many years something I take very seriously is presentation and I was disappointed with a AYR’s product… anyways, Noah (I think was his name ) helped me out my first time there, Not only was he a pleasure to speak with, but was 100% able to help me with everything I needed and even helped me choose his favorite Buds that were currently available to try, and let me tell you he did not disappoint. Hundred percent top two places I’ll go is here and trulieve… a++++ thank you very muchPart two: I today I went for my second time (maybe my 3rd? I’m a stoner!!) They were running deals and I was able to grab quite a bit. For $160 give or take I was able to get 60 Gummies ( three different types, 20 in each ) 2- one gram carts (Buy one get one) , and 3/4 of an ounce in three different types of bud. After sampling each, I am 100% more than happy with my purchase. They’re always extremely pleasant to deal with when I go in and very knowledgeable. If I walk in the door and tell them what I want and what my budget is, they know right away what my best options will be. Seriously, After trying several different dispensaries in the area, I have to say this one is top notch. Trulieve and MÜV Are definitely a notch above the rest. And 100% my go to. The difference between the 2 in my opinion is trulieve is a little more expensive. But the quality is the same between the two places. MÜV is my go to 100%.. I won’t go anywhere else. Never had any issues with quality and always walk out with a sweet deal. All the other dispensaries I’ve gone to It’s hit or miss And usually priced at the higher end of the market.. I used to think that once I got my card, I would just go to a dispensary once in a while and buy my stuff off this street and just use a prescription container to be legal and to save money. Boy was I wrong, it’s way cheaper to get from the dispensary and way better quality. 100% love this place.
The staff is consistent every time I go. Absolutely adore all of them. Always treating me like a king!!!!
Trent is great to work with. Clean facility, elite customer service, & great prices. Will definitely visit this location again.
Always friendly and attentive staff. Very informative on all products and always have an answer to my question. Even when I come in without a clue what to get lol. They're always patient and extremely knowledgeable and helpful!!!
Absolutely love this dispensary! Trent, Noah and Christine are usually who I see and they’re great. Honestly the entire staff is. Helpful, informative and always making sure you’re getting what you need for the best deals. It’s also so convenient they have a drive through. Always a good experience and I’m happy to keep coming back
I’ve been a fan of MÜV for a while — clean stores, friendly staff, and good prices. Unfortunately, my recent experience at the Port Richey location left me very disappointed.I placed an online order that was confirmed at $140. When I arrived for pickup, I was told the total had been changed to $180 because the system incorrectly applied a first-time patient discount. Even though this was MÜV’s error, I was pressured to pay the extra $40.The staff at the store were polite and apologetic, and I don’t blame them at all — they did what they could. The issue is with MÜV’s policies and system. A business should honor the price it quotes a customer, even if an internal mistake is made. Raising the price at pickup feels unfair and comes across like a bait-and-switch.I reached out to MÜV’s support team, but after some initial replies, they stopped responding to my follow-up. That silence only reinforced my impression that customer loyalty isn’t a priority.I hope MÜV takes this feedback seriously, but until then, I can’t see myself returning.Update: After posting this review, MÜV replied publicly and asked me to contact them directly to resolve the issue. I did exactly that and even included all of my prior correspondence with their support team — but once again, I never received a reply.It’s disappointing, because I really did want to give them the chance to make things right. The staff at the Port Richey store were great, but corporate support has been completely unresponsive.My original issue remains the same: I placed an online order that was confirmed at $140, but when I arrived, the total had been changed to $180 due to a system error on their end. I was still required to pay the higher amount.When a company quotes one price and charges another — and then ignores multiple attempts to resolve it — it leaves a bad impression. I hope MÜV rethinks how they handle these situations, because this experience has completely changed how I view their brand.
Great Dispensary. Customer service is great and the product selection is awesome. Buds range from lower to very high quality to accommodate everyone’s needs! It’s all about the buds for me and MÜV has some nice buds. Tropical Teeth #8 will definitely impress the pickier seasoned participants like myself! 10/10 RECOMMEND!
Every time I come, my experience is great. Today, I saw Lex and she provided me with absolutely stellar service and even gave me some really good insights on different products to try. Her knowledge is impeccable and I’ll be back again for sure.
This was my first visit to this store, and it was a fantastic experience. The customer service was excellent; I think the man that helped me is Kenny - sorry if I got your name wrong - but he was very friendly, knowledgeable, and professional. He made the experience of buying a fairly new - to me - product easy, fun, and a real learning experience. Thanks SO MUCH!Because it was my first visit, I got 60% off my total purchase; next visit, I think it's a 50% discount. I wish ALL stores (grocers, gas stations, home goods, etc) were as customer focused as you guys! I also signed up for text/ emails so they'll send coupons for later use, too.The other unique thing about this store is that they not only have a drive through, but they also offer delivery. Heck yeah! I'll definitely be using that service, lol.I recommend this store 💯%! Thanks guys!
So fast and kind! The staff is awesome- great products and very considerate for your savings. My go to dispensary! So glad more MUV locations are popping up in my area! Overall favorite place for flower!
Frequent sales, and probably the best rewards program of any dispensary I've found. Trent B. is great. Friendly, personable, and even honored a sale price he misquoted for only just a few seconds before correcting himself. Great products. Fast service.
They staff is amazing!Trent and Alexandra were so helpful!The prices are lowest around. They noticed an extra discount available so the out the door price was insanely low. Work those discounts.Once home and opened my product I was super surprised at the quality. Excellent quality! 5 stars hands down! I've had my cannabis card years now and this was The best dispensary experience I've ever had.
Great staff large selection. So glad we have a new muv here. Look forward to all they have to offer.
I used to go to spring hill and couldn't wait for this location to open. Great staff and great experience. I went in to take advantage of my card renewal discount and I made out really really well. What a perfect experience! Thank you guysso much. I'll see you again soon.
First time in this facility because they just opened a little while back. Wow they are absolutely fantastic. They greet you immediately. Kendra and Trent run this place and they are not only very educated in the different products but they're very friendly as well. Kristen waited on my wife and answered all her questions and was also super friendly and knowledgeable. I highly recommend this place for all your medical Marijuana needs. Conveniently located on 19 in New Port Richey. We will definitely be back.....thanks for a great experience guys.
Chelsey was so helpful and knowledgable! She was able to help me find the right product quick, making my whole interaction easy and convenient! I recommend this location, and if you’re there, ask for Chelsey!
Everyone here is so friendly and knowledgeable! They really take the time to make sure you get what you need all while ensuring that you get the best deal. Their drive through is super convenient too in this rainy weather!