Quality Analyst – Surterra Wellness – Wimauma, FL

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POSITION SUMMARY
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Surterra is looking for a detail-oriented Quality Analyst for our manufacturing team. Responsibilities of the Quality Analyst will include managing documentation of key processes, auditing processes for compliance with existing SOPs, reviewing quality controls and preparing for annual audits Using our “Six Characteristics” (detailed below) as a compass, our goal at every step in the process is to deliver superior products to our consumers. This leader will ensure compliance with all applicable regulations, enforcing quality standards, troubleshoot issues, nurturing their team, and governing Surterra production processes.

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CORE JOB RESPONSIBILITIES
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  • Ensures new and existing documents are written in accordance with established documentation procedures and accurately present details of the product or process following cGMP, cGDP and cGLP.
  • Facilitates any requests for additional information needed to complete/update current of future projects.
  • Works with Lead Technicians and Supervisors to create and update SOPs
  • Train new and existing employees on best practices
  • Support the broader compliance function and participate in company-wide compliance initiatives
  • Report and maintain key performance indicators for team that are in alignment with company goals and strategies
  • Auditing existing processes for compliance with SOPs, update SOPs as necessary
  • Review quality check points within the manufacturing group to ensure employees are maintaining quality standards established for each product and process
  • Support annual auditing initiatives with third parties and government agencies
  • Demonstrated business acumen; able to assess financial implications of decisions and actions
  • Have a proven track record of delivering results, leading people, and driving improvement

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QUALIFICATIONS AND JOB SKILLS REQUIREMENTS
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  • Solid foundation of knowledge and experience in large scale manufacturing
  • Excellent written, verbal, and interpersonal communication and time management skills
  • Professional demeanor and ability to interact at executive level with persuasiveness and confidence
  • Exceptional analytical skills in pertinent areas related to role
  • Bachelor’s Degree in Engineering, Computer Science, Math or other related technical field and/or Business Administration. Advanced degree in technology-related discipline and Business Administration preferred

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PHYSICAL REQUIREMENTS
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  • Must be able to remain in a stationary position 50% of the time.
  • Constantly operates a computer and other office productivity machinery
  • The person in this position frequently communicates with other employees/customers. Must be able to exchange accurate information in these situations.
  • Must be able to travel domestically and internationally up to 20% of the time
  • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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BENEFITS SUMMARY
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  • Surterra provides medical, dental, vision, life, short and long-term disability benefits
  • Surterra offers a 401(k) plan and employee stock purchase plan
  • Surterra provides paid time off. 9 holidays plus vacation
  • Surterra prefers its employees to stay home when sick; therefore, we offers paid sick days
  • Surterra offers a great place to work that puts employees and its patients first. The work environment is geared to focus on the employees and their comfort, productivity, and enjoyment while they are at work

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CHARACTERISTICS OF A SURTERRA EMPLOYEE
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  • Integrity: act with honor and respect and make the right decisions for the right reasons.
  • Accountability: Own your decisions, actions and outcomes. Stand as a responsible representative of your team, willing to support and defend. Take actions to fulfill the goals of the organization. Finish what you start. Accept reward and consequence with dignity and poise.
  • Agility: When circumstances change, be ready to pivot on a moment’s notice. act with a sense of urgency to take advantage of opportunities.
  • Intent: Say what you mean and do what you say. Begin with the end in mind. Make a plan. Take initiative to have an impact.
  • Alignment: Welcome different points of view. Once we make a decision, we all line up behind it. Only revisit decisions when circumstances or information significantly change. Work in the best interest of the consumer and the brand.
  • Collaboration: Create an inclusive environment where all voices are heard and listen objectively to opposing views. Communicate quickly, accurately and concisely. Work to find win-win solutions. Help your teammates and accept help from them!

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Disclaimer
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Surterra reserves the right to change or assign other duties to this job description. Your employment with Surterra is a voluntary one and is subject to termination by you or Surterra at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Surterra employees.

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