Quality Assurance Supervisor – Trulieve, INC – Quincy, FL

Job Title: Quality Assurance Supervisor

Department: Quality Assurance- Cultivation

Reports to: Quality Assurance Manager

FLSA Status: Exempt

Location: Quincy, FL

Role Summary:

The Quality Assurance Supervisor is responsible for overseeing productivity and personnel relations of the Quality Assurance Techs and Shift Leads. Additionally, the QA-C Supervisor will work in concert with various department Managers and Supervisors, as needed, to ensure departmental directives and needs are met. The QA-C Supervisor will be responsible for setting goals for performance and deadlines in ways that streamline productivity and limit bottlenecks in work-flow. Furthermore, organizing work-flow and ensuring that employees understand their duties or delegated tasks will be of top priority. Also, monitoring employee productivity and providing constructive feedback and coaching as needed. The QA-C Supervisor reports directly to the QA-C Manager.

Key Duties and Responsibilities

  • Monitoring Employee Productivity and Providing Constructive Feedback
  • Setting Individual and Team Goals, Daily & Weekly, and Holding Team/Individuals Accountable
  • Organizing Work-Flow and working with Shift Lead to Create Peak Optimization
  • Time Management and Time Sheet Approval
  • Coaching and Disciplinary Action and Documentation
  • Aide with Staffing and Job Description Development
  • Aide with SOP Development
  • Approve Designated Sorted Material as Bulk, ?Mini?s?, and Trim
  • Communicate Data Entry Errors with Lead(s)


  • Management Experience
  • Leadership
  • Communication
  • Conflict Resolution
  • Time Management
  • Interpersonal Skills
  • Critical Thinking
  • Familiarization with KPIs


  • Must be able to pass a Level 2 background screening
  • Must be at least 21 years of age (State Law)
  • Experience leading a small team


  • Must be able to push, pull, move, and/or lift a minimum of 40lbs to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
  • Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
  • Must be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, body, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater)
  • Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
  • Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)


  • 40+ hours weekly with flexible hours depending on department needs. Must be available to work occasional evenings, weekends, and holidays

Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace

Apply Here


Share on facebook
Share on twitter
Share on reddit
Share on pinterest
Share on email

Scroll to Top