Sanctuary Dispensary in Jacksonville, FL
Based on 154 reviews
Jane F.
1726241981
Wow this place sucks. Reviews were not wrong at all the customer service here is horrible. I never in my life seen customers treated so badly including myself. I’ll just stick to another dispensary and whoever that GM is fire that person cause wow
Rabbits W.
1723749212
The most helpful, knowledgeable and speedy check out anywhere. The staff and product are awesome.
Jimmy G.
1723663934
Never knew this place was here, I found it from Google, the staff is awesome and very knowledgeable, got me taken care quick and helped me with all the deals. I definitely will continue to shop here.
Jami-Leigh R.
1721686251
I went here today for the first time was impressed with my purchase and staff was very friendly and helpful
Dionna G.
1720728256
Let me say this, the product usually is good.. most timesnot always.. but by far this used to be my Favorite dispensery. But its awful now and getting worse..eek. Customer service is terrible. Read the other reviews. Today I ordered online the same small buds for 21 I always order, let me say I've been going here since they opened. Now the new manager informs me its a mistake that the flower isn't on sale. Myself and another customer showed them online prices and even in her system it was on sale. But one of their ( advertisements boards had a miss type. So I call 2 other locations and then corp to be assured it is on sale. It is. So then as im setting in the car the other customer comes out and says they gave it to her for the price the online store says/their store says..21. So I go back in the store and... it was still one issue after another. And a oh wait they are on the phone with corporate now figuring it out. POOR customer service. So I wait another minute and I say u sold to the other customer for the advertised 21. Soo...long story short. Its illegal and called false advertising if they didn't sell it to us for the ordered price either way. They have to honor the price espcially since I ordered online from their site. It was a total hassle and wasted about 30 minutes of.my time. I was basically quiet..no yelling or getting loud. Not me. I should add I'd already stood there for what was an online order for 15 min while she created a new profile for another customer instead of someone else helping me.. Turns out there were a total of 4 employees there and none came out to help. !And i was told that other person couldn't check me in??? What?? Just a huge waste of time. Don't bother ordering online you can't trust the prices
JamesChristianIRL (Best Reviews A.
1720532395
I did not get the Blue Cheese flower I was hunting but, I met the staff and felt the vibe and it’s all good. So far, Sanctuary is Number 1 or 2 in FL for me when it comes to Dispensaries. I love the strains here, very medicinal and ridiculous pricing, inexpensive and no quality loss!! Love Sanctuary, I always check for them when traveling!
Joshua S.
1719666213
The two ladies were extremely helpful and knowledgeable. Had the most customer service I’ve seen in a long time. Good place to go
John W.
1719493794
I’ve learned why the customer service is so bad now it’s the old management from Trulieve orange park that ran all the customers and employees away now she is here ruin the vibes at this dispensary. I’m never returning can’t deal with that sorry management again
Dionna G.
1719422410
I used to love this dispensery but customer service is down, no sense in doing orders online since they have no clue how to check people on or move us thru. Its a joke. On top of that flower quality has gone way down but the prices WENT UP!! Its crazy. Go to sunnyside. Or surterra..at least for now til something better opens. These places were already stealing from us with the prices now they increased them yet the cost to grow hasn't changed. Rip off.
Thomas B.
1717762649
After finding a lot of hair and pieces of chopped up glove in my a few of my ground flowers I called them and asked them is this why they are so cheap on the ground flower? The told me that it should never happen and we are soo sorry blah blah blah take a picture (attached) we will make it right ect ect ect fast forward to yesterday I was going to go and see what they were going to do I called they said they had no ground flower keep checking the website. At 645 I look and ground flower is instock and it is an hour away so I jump in my car I see that they close at 830 online. So I called to verify cause they were doing construction on i10 and my maps said I would make it at 820 they said no problem we will lock the door at 825. We arrive at 820 and someone cuts us off parks in the handicapped spot jumps out runs in the door no problem. i have two 65+ elderly handicapped people that can barley move one goes open the door while I help the one that can barley walk to the door. They lock the door 5 min early so they knock and I call. They didn't answer either knock or phone so I call back. They said yeah we had to lock the door early because of there was a few people in the office. I told them I just came from an hour away and spoke to Bethany and she assured us she wouldn't lock the door till 825. She said oh are you the one knocking outside. I said yeah that's me. I swear on everything this girl said I don't feel comfortable opening the door with the way you knocked. Like what!? You don't wanna open a door that is constantly unlocked for someone to just waltz in anytime of any day. Bro what kinda business are yall running here?
Aaron B.
1717077314
Horrible customer’s service never will return thinking about contacting the BBB general manager has the wrong title no customer service sense. Went in for an order, two flowers start with the same name one is 3.5 other is 7 grams it got confusing. Ended up purchasing the wrong medicine. Walked outside for a sec looked at the receipt and saw I had the wrong medicine. Walked straight back in for an exchange was told no you purchased one item you have to take that one even though the bag is sealed. My thing is how come the employee can’t look at my chart and see I usually purchase a certain medication and take the initiative to say hey I see you pick a different medication from what you usually get, are you sure this is the one? Also imagine going to a pharmacy and you've been prescribed the wrong medication then forced to take that medication then ask for you to pay more for your correct medication. The employees forget this is actual medication we are giving medical cards for a reason
Jen B.
1712997176
I love this place! Everyone is always professional and friendly, and they have the best deals in town. Before I started going there, I was always going to different dispensaries, trying to find the best deals. Well, no more. Sanctuary is consistent with their deals, and the level of professionalism is unmatched by any other.
Timothy C.
1711451565
It was Busy !! Still in and out in 10 to 15 minutes. Products prices are Great value.. strains are very effective even for heavy tolerance consumer .Not telling which ones that half the fun is finding what u like ..🤪🤩😷
Guy F.
1709050235
Justin is one of the best bud tenders in town… Cassidy is also an excellent bud tender and I dig this places bud. No matter what your experience with this plant is, a smart thing to do when you go to Sanctuary is to tell them what you like… (Indica, Hybrid, Sativa) and let them pick the strain for you. You’re in good hands!!!
shalene T.
1708818798
Horrible guest service!!! I am always able to check in with my state drivers license. But the dude wanted my medical card my ID and my approval email. Like dammmmm what a process!!!! Complete horrible service. And I will not be coming back due to this. They shouldn't need all that and more just to see the same information. Makes no sense. But it's how u lose customers. And I be at curaleaf and fluent daily. But not sanctuary. First time Impressions matter !
Briana M.
1706309220
Sanctuary has the best prices and hands down best service. I am only able to take “indica” and Bethany talked with me for thirty minutes explaining all of the parts of the plant that would be best for me. If I could give it ten stars I would. Thanks!
Mariposa O.
1704388582
This place was amazing and the staff is so friendly and informative. Yesterday was my first time ever and I really had no idea what to get. The staff member who helped me was great. I explained my medical needs and he put a bundle together for me and explained how to use it. Last night before bed I followed his instructions and used my medical products. I finally was able to get a full nights sleep with minimal pain and I am so APPRECIATIVE! Thank you Sanctuary!
Vince M.
1703172180
Been here a handful of times and it was always quick and easy. Employees are nice and the flower is usually decent. Plenty of parking, easy to get in and out.
Dionna G.
1702417212
Love the people here...and was a huge fan of the product til lately.. I've tried to keep this as my number one but the flower is an issue lately. Its so soft and dense 3.5 grams pushes into 1 or 2 prerolls. Its too soft and leafy and I've gotten several seeds which I'm ok with i need them lol but it means the flower is weak.. What happened to real buds. And I do not speak of the 17$ we expect it to be not great but the mid and top cut? No solid buds. And lots of seeds lately. Have u guys changed growers? Whats up? And how about more unicorn meat in top cut . Though u have provided me with enough seeds to grow my own at this point lol
Vinny S.
1701806221
A dispensary that flies under the radar. They have great buds and rosin. Ask anneil for a recommendation, he’s a great bud tender.
Elias V.
1700590505
My favorite dispensary hands down, puts trulieve and fluent to shame (great prices ) , only reason it’s not 5 stars , is because where is the witch doctor bud and where is the kief ????!?!?!?! It’s been 2 months we want the witch doctor and kief and witch doctor kief !cmon now sanctuary.-still fav dispensary best employees everrr-update they got it back in thank you ❤️😭
Toxie G.
1699383992
Always wonderful service, the best daily prices, and delicious bud! The vape carts are my go-to! 1000% satisfaction 🌱🔥☁️✨
Elias V.
1698962792
My favorite dispensary hands down, puts trulieve and fluent to shame (great prices ) , only reason it’s not 5 stars , is because where is the witch doctor bud and where is the kief ????!?!?!?! It’s been 2 months we want the witch doctor and kief and witch doctor kief !cmon now sanctuary.-still fav dispensary best employees everrr
Julia S.
1698519290
They do not hold orders nor do they contact the patient to make them aware they do not have the allotment, and that there have been changes to their medication. I arrived and they had sold my online order to someone else without contacting me. Extremely poor customer service, decent product when they actually have it.
Dionna G.
1697396104
I loved this place when they opened. Newest batch of smalls was mostly leaf. Sad. Slowly its lost its draw. Thc percents are the lowest they've ever been here. And Few strains, prices all but doubled. 65 an 1/8 for what they refer to as top cut which has the same effects and feels of the non top cut.They mark it up to mark it down sadly. Trying to make up business since they strung low on inventory. But they drive me to fluent and im super happy. I'll come here when they have deals again for the good strains because the flower is decent and clean.
William
1690567040
Selection is OK not great. prices are .o.k.good bud tenders super friendly it's OK to get the fifth star from me they have to offer more strains
Lovely S.
1690476237
First visit, so maybe I'll give them a second chance but I was very disappointed by their lack of stock for the deals they had. Also the deals weren't very great, as Trulieve has some of the same 'deals' all the time. Decent product, i Guess? I was only able to purchase one item I wanted and it was okay.
Austin G.
1689268836
4/5 stars because i worked there. 5 stars would be biased.As a patient though, id like to give a shoutout to Allegra. She is always nice, always helpful, always a light in what is often a dark world. We need more bud tenders like her. The products are usually pretty good, wait a batch or two once they release new products. But thats anywhere you go. Anneil, the GM is such a kind man. He takes no shortcuts when caring for patients either.
Dionna G.
1688252355
This and Sunburn are my 2 fav dispensaries in town. Clean weed. So important. Only complaint...the gm here. He has given me the wrong product, always has an attitude...and worse yet doesnt know his product at all. Go see angelica at beach. Because now even Tommy is leaveing here.. that means only one decent employee left.
Dionna G.
1687269705
This and Sunburn are my 2 fav dispensaries in town. Clean weed. So important. Only complaint... they raise the reg price to 60 to apply a 50% discount. Lol. And they do no stacking and the point system is. Well, pointless lol I still like the place I just watch sales at sunburn and AYR now too. Lol.
Richard S.
1685478794
One of the best dispensaries in town. Their product is consistently good and the customer service is exceptional. I have one gripe with the suppliers or whoever. How can you run out of flower when that’s your meat and potatoes? It happened to me twice. This store needs better support from their stakeholders.
Josh M
1681823427
Drove out of my way to get here at open, no employee decided to open at the time advertised. I'm a night worker, can't just come back in a few hours. Not the biggest inconvenience but why would I risk wasting my time again when plenty of other shops can sell early and consistently. Product and prices are fine, come during middle of the day, at least then it should be occupied.
Brittany O.
1681766065
Great dispensary the employees are nice and the products are great. Just wish they could stay in stock with flower more often. It's been plenty of times there's items on the menu but I go in and it's gone. That's not really cool for the people who enjoy you guys 🤷🏾♀️
Shanice L.
1678458893
Great quality products and really great prices. They always have an awesome sale going on and I can stock up on my medicine without going broke. The place is super nice and the staff are very personable and knowledgeable.
Billy L.
1674965383
Best deals you can get. Very clean store. Staff is extremely helpful. Decent glass selection. Quality of product 8 out of 10.
candi R.
1674950868
I had a great experience. Every dispensary is a but different so I am never really sure what to do my first time. Everyone walked me through the process. The budtender gave me a recommendation on a strain that really helped me out a lot! I recommend this place!
Sim
1673385979
Today I made my first purchase with Sanctuary. It was a lovely experience from when you walk in you're greeted by the friendly faces of those who work there. There's no over bearing smell of marijuana which is what I thought only because that was literally my first time walking into a dispensary. The set up of everything is tastefully done and very clean. Now I had the pleasure of working with Mr.Anneil boy is he knowledgeable. There was never a point in time where I felt like I needed to ask a question except for what he would prefer. So if you ever want to get the nitty gritty he's your man. Customer service on point and the atmosphere is joyful. The prices are definitely reasonable by far. I'm for sure coming back and actually they're my #1 go to not to mention I can literally walk to them from my house.. Haha it's a win win for all of us 😂
Jennifer H.
1673119489
Staff are always very kind and very helpful. I've bought a couple of very pretty glass pieces here at a very reasonable price. Sanctuary is newer to me but so far I really enjoyed every experience I've had at all of the locations I've visited.
Jane D.
1671025810
Love this place. I visit almost everyday, best prices and hands down best dispensary in Jax! Very nice workers and great buds👍
Eric
1670016341
Love the product as well as the prices! This store is beautiful and the staff was very friendly and knowledgeable assisting me with my medicine. Thank you for providing a good experience during my visit! Will definitely be back for the great deals!
Linda S
1668814684
Absolute beautiful dispensary - everyone here is so friendly and knowledgeable about their products. The customer service is so tentative and filled with compassion and care. Thank you guys so much! So happy to see a dispensary in Murray Hill!!
Joseph
1668809048
Came in on opening day and loved the vibe in this dispo! Sam and Angelica were very friendly and welcoming during my time here. Angelica even went a step further and provided terpene profiles for specific product when I asked and not all dispensaries here in Jax provide this upon request. Affordable and Affective, glad to have this dispensary in the community.
Ferrin G.
1668805227
I took my partner there to get her product there and after a 10 minutes she left the building highly upset. The manager is useless, inebt and uncaring and to top it off lacking in customer service skills. There are plenty of other dispensaries in town with better product and much better customer service. I would not recommend this place to anyone.
SYMY B.
1668718571
Amazing Dispensary!!! Staff members were respectful/knowledgeable & the products were high quality!.
1070 Edgewood Ave S
Jacksonville, FL 32205
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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Sanctuary Cannabis Discounts
- 1st Time Customer: 50% Off $149 or Less / or $75 Off $150+
- 2nd Visit: 50% Off $149 or Less / or $75 Off $150+
- 5th Visit: 50% Off $149 or Less / or $75 Off $150+
- Card Renewal Discount: 50% Off a Purchase of $150, Valid 31 Days After Renew
- Veterans Discount: 25% Off
- Seniors Discount 65 & older: 10% Off
- Medicaid, SSI, SSDI Discount: 15% Off
- Birthday Discount: $25 Off a Purchase of $50+
- Industry Discount: 25% Off
- Pediatrics Discount: Ages 1-10 40% Off | Ages 11-18 25% Off
- Promotions Are Not Stackable & subject to change.
- Visit Sanctuary Home Page
ABOUT THIS DISPENSARY
Sanctuary, located at 1070 Edgewood Ave S in Jacksonville, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2019-0017
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Sanctuary is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Sanctuary dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Sanctuary in Jacksonville does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Sanctuary
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Sanctuary
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Sanctuary in Jacksonville online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Sanctuary has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 154 reviews
Jane F.
1726241981
Wow this place sucks. Reviews were not wrong at all the customer service here is horrible. I never in my life seen customers treated so badly including myself. I’ll just stick to another dispensary and whoever that GM is fire that person cause wow
Rabbits W.
1723749212
The most helpful, knowledgeable and speedy check out anywhere. The staff and product are awesome.
Jimmy G.
1723663934
Never knew this place was here, I found it from Google, the staff is awesome and very knowledgeable, got me taken care quick and helped me with all the deals. I definitely will continue to shop here.
Jami-Leigh R.
1721686251
I went here today for the first time was impressed with my purchase and staff was very friendly and helpful
Dionna G.
1720728256
Let me say this, the product usually is good.. most timesnot always.. but by far this used to be my Favorite dispensery. But its awful now and getting worse..eek. Customer service is terrible. Read the other reviews. Today I ordered online the same small buds for 21 I always order, let me say I've been going here since they opened. Now the new manager informs me its a mistake that the flower isn't on sale. Myself and another customer showed them online prices and even in her system it was on sale. But one of their ( advertisements boards had a miss type. So I call 2 other locations and then corp to be assured it is on sale. It is. So then as im setting in the car the other customer comes out and says they gave it to her for the price the online store says/their store says..21. So I go back in the store and... it was still one issue after another. And a oh wait they are on the phone with corporate now figuring it out. POOR customer service. So I wait another minute and I say u sold to the other customer for the advertised 21. Soo...long story short. Its illegal and called false advertising if they didn't sell it to us for the ordered price either way. They have to honor the price espcially since I ordered online from their site. It was a total hassle and wasted about 30 minutes of.my time. I was basically quiet..no yelling or getting loud. Not me. I should add I'd already stood there for what was an online order for 15 min while she created a new profile for another customer instead of someone else helping me.. Turns out there were a total of 4 employees there and none came out to help. !And i was told that other person couldn't check me in??? What?? Just a huge waste of time. Don't bother ordering online you can't trust the prices
JamesChristianIRL (Best Reviews A.
1720532395
I did not get the Blue Cheese flower I was hunting but, I met the staff and felt the vibe and it’s all good. So far, Sanctuary is Number 1 or 2 in FL for me when it comes to Dispensaries. I love the strains here, very medicinal and ridiculous pricing, inexpensive and no quality loss!! Love Sanctuary, I always check for them when traveling!
Joshua S.
1719666213
The two ladies were extremely helpful and knowledgeable. Had the most customer service I’ve seen in a long time. Good place to go
John W.
1719493794
I’ve learned why the customer service is so bad now it’s the old management from Trulieve orange park that ran all the customers and employees away now she is here ruin the vibes at this dispensary. I’m never returning can’t deal with that sorry management again
Dionna G.
1719422410
I used to love this dispensery but customer service is down, no sense in doing orders online since they have no clue how to check people on or move us thru. Its a joke. On top of that flower quality has gone way down but the prices WENT UP!! Its crazy. Go to sunnyside. Or surterra..at least for now til something better opens. These places were already stealing from us with the prices now they increased them yet the cost to grow hasn't changed. Rip off.
Thomas B.
1717762649
After finding a lot of hair and pieces of chopped up glove in my a few of my ground flowers I called them and asked them is this why they are so cheap on the ground flower? The told me that it should never happen and we are soo sorry blah blah blah take a picture (attached) we will make it right ect ect ect fast forward to yesterday I was going to go and see what they were going to do I called they said they had no ground flower keep checking the website. At 645 I look and ground flower is instock and it is an hour away so I jump in my car I see that they close at 830 online. So I called to verify cause they were doing construction on i10 and my maps said I would make it at 820 they said no problem we will lock the door at 825. We arrive at 820 and someone cuts us off parks in the handicapped spot jumps out runs in the door no problem. i have two 65+ elderly handicapped people that can barley move one goes open the door while I help the one that can barley walk to the door. They lock the door 5 min early so they knock and I call. They didn't answer either knock or phone so I call back. They said yeah we had to lock the door early because of there was a few people in the office. I told them I just came from an hour away and spoke to Bethany and she assured us she wouldn't lock the door till 825. She said oh are you the one knocking outside. I said yeah that's me. I swear on everything this girl said I don't feel comfortable opening the door with the way you knocked. Like what!? You don't wanna open a door that is constantly unlocked for someone to just waltz in anytime of any day. Bro what kinda business are yall running here?
Aaron B.
1717077314
Horrible customer’s service never will return thinking about contacting the BBB general manager has the wrong title no customer service sense. Went in for an order, two flowers start with the same name one is 3.5 other is 7 grams it got confusing. Ended up purchasing the wrong medicine. Walked outside for a sec looked at the receipt and saw I had the wrong medicine. Walked straight back in for an exchange was told no you purchased one item you have to take that one even though the bag is sealed. My thing is how come the employee can’t look at my chart and see I usually purchase a certain medication and take the initiative to say hey I see you pick a different medication from what you usually get, are you sure this is the one? Also imagine going to a pharmacy and you've been prescribed the wrong medication then forced to take that medication then ask for you to pay more for your correct medication. The employees forget this is actual medication we are giving medical cards for a reason
Jen B.
1712997176
I love this place! Everyone is always professional and friendly, and they have the best deals in town. Before I started going there, I was always going to different dispensaries, trying to find the best deals. Well, no more. Sanctuary is consistent with their deals, and the level of professionalism is unmatched by any other.
Timothy C.
1711451565
It was Busy !! Still in and out in 10 to 15 minutes. Products prices are Great value.. strains are very effective even for heavy tolerance consumer .Not telling which ones that half the fun is finding what u like ..🤪🤩😷
Guy F.
1709050235
Justin is one of the best bud tenders in town… Cassidy is also an excellent bud tender and I dig this places bud. No matter what your experience with this plant is, a smart thing to do when you go to Sanctuary is to tell them what you like… (Indica, Hybrid, Sativa) and let them pick the strain for you. You’re in good hands!!!
shalene T.
1708818798
Horrible guest service!!! I am always able to check in with my state drivers license. But the dude wanted my medical card my ID and my approval email. Like dammmmm what a process!!!! Complete horrible service. And I will not be coming back due to this. They shouldn't need all that and more just to see the same information. Makes no sense. But it's how u lose customers. And I be at curaleaf and fluent daily. But not sanctuary. First time Impressions matter !
Briana M.
1706309220
Sanctuary has the best prices and hands down best service. I am only able to take “indica” and Bethany talked with me for thirty minutes explaining all of the parts of the plant that would be best for me. If I could give it ten stars I would. Thanks!
Mariposa O.
1704388582
This place was amazing and the staff is so friendly and informative. Yesterday was my first time ever and I really had no idea what to get. The staff member who helped me was great. I explained my medical needs and he put a bundle together for me and explained how to use it. Last night before bed I followed his instructions and used my medical products. I finally was able to get a full nights sleep with minimal pain and I am so APPRECIATIVE! Thank you Sanctuary!
Vince M.
1703172180
Been here a handful of times and it was always quick and easy. Employees are nice and the flower is usually decent. Plenty of parking, easy to get in and out.
Dionna G.
1702417212
Love the people here...and was a huge fan of the product til lately.. I've tried to keep this as my number one but the flower is an issue lately. Its so soft and dense 3.5 grams pushes into 1 or 2 prerolls. Its too soft and leafy and I've gotten several seeds which I'm ok with i need them lol but it means the flower is weak.. What happened to real buds. And I do not speak of the 17$ we expect it to be not great but the mid and top cut? No solid buds. And lots of seeds lately. Have u guys changed growers? Whats up? And how about more unicorn meat in top cut . Though u have provided me with enough seeds to grow my own at this point lol
Vinny S.
1701806221
A dispensary that flies under the radar. They have great buds and rosin. Ask anneil for a recommendation, he’s a great bud tender.
Elias V.
1700590505
My favorite dispensary hands down, puts trulieve and fluent to shame (great prices ) , only reason it’s not 5 stars , is because where is the witch doctor bud and where is the kief ????!?!?!?! It’s been 2 months we want the witch doctor and kief and witch doctor kief !cmon now sanctuary.-still fav dispensary best employees everrr-update they got it back in thank you ❤️😭
Toxie G.
1699383992
Always wonderful service, the best daily prices, and delicious bud! The vape carts are my go-to! 1000% satisfaction 🌱🔥☁️✨
Elias V.
1698962792
My favorite dispensary hands down, puts trulieve and fluent to shame (great prices ) , only reason it’s not 5 stars , is because where is the witch doctor bud and where is the kief ????!?!?!?! It’s been 2 months we want the witch doctor and kief and witch doctor kief !cmon now sanctuary.-still fav dispensary best employees everrr
Julia S.
1698519290
They do not hold orders nor do they contact the patient to make them aware they do not have the allotment, and that there have been changes to their medication. I arrived and they had sold my online order to someone else without contacting me. Extremely poor customer service, decent product when they actually have it.
Dionna G.
1697396104
I loved this place when they opened. Newest batch of smalls was mostly leaf. Sad. Slowly its lost its draw. Thc percents are the lowest they've ever been here. And Few strains, prices all but doubled. 65 an 1/8 for what they refer to as top cut which has the same effects and feels of the non top cut.They mark it up to mark it down sadly. Trying to make up business since they strung low on inventory. But they drive me to fluent and im super happy. I'll come here when they have deals again for the good strains because the flower is decent and clean.
William
1690567040
Selection is OK not great. prices are .o.k.good bud tenders super friendly it's OK to get the fifth star from me they have to offer more strains
Lovely S.
1690476237
First visit, so maybe I'll give them a second chance but I was very disappointed by their lack of stock for the deals they had. Also the deals weren't very great, as Trulieve has some of the same 'deals' all the time. Decent product, i Guess? I was only able to purchase one item I wanted and it was okay.
Austin G.
1689268836
4/5 stars because i worked there. 5 stars would be biased.As a patient though, id like to give a shoutout to Allegra. She is always nice, always helpful, always a light in what is often a dark world. We need more bud tenders like her. The products are usually pretty good, wait a batch or two once they release new products. But thats anywhere you go. Anneil, the GM is such a kind man. He takes no shortcuts when caring for patients either.
Dionna G.
1688252355
This and Sunburn are my 2 fav dispensaries in town. Clean weed. So important. Only complaint...the gm here. He has given me the wrong product, always has an attitude...and worse yet doesnt know his product at all. Go see angelica at beach. Because now even Tommy is leaveing here.. that means only one decent employee left.
Dionna G.
1687269705
This and Sunburn are my 2 fav dispensaries in town. Clean weed. So important. Only complaint... they raise the reg price to 60 to apply a 50% discount. Lol. And they do no stacking and the point system is. Well, pointless lol I still like the place I just watch sales at sunburn and AYR now too. Lol.
Richard S.
1685478794
One of the best dispensaries in town. Their product is consistently good and the customer service is exceptional. I have one gripe with the suppliers or whoever. How can you run out of flower when that’s your meat and potatoes? It happened to me twice. This store needs better support from their stakeholders.
Josh M
1681823427
Drove out of my way to get here at open, no employee decided to open at the time advertised. I'm a night worker, can't just come back in a few hours. Not the biggest inconvenience but why would I risk wasting my time again when plenty of other shops can sell early and consistently. Product and prices are fine, come during middle of the day, at least then it should be occupied.
Brittany O.
1681766065
Great dispensary the employees are nice and the products are great. Just wish they could stay in stock with flower more often. It's been plenty of times there's items on the menu but I go in and it's gone. That's not really cool for the people who enjoy you guys 🤷🏾♀️
Shanice L.
1678458893
Great quality products and really great prices. They always have an awesome sale going on and I can stock up on my medicine without going broke. The place is super nice and the staff are very personable and knowledgeable.
Billy L.
1674965383
Best deals you can get. Very clean store. Staff is extremely helpful. Decent glass selection. Quality of product 8 out of 10.
candi R.
1674950868
I had a great experience. Every dispensary is a but different so I am never really sure what to do my first time. Everyone walked me through the process. The budtender gave me a recommendation on a strain that really helped me out a lot! I recommend this place!
Sim
1673385979
Today I made my first purchase with Sanctuary. It was a lovely experience from when you walk in you're greeted by the friendly faces of those who work there. There's no over bearing smell of marijuana which is what I thought only because that was literally my first time walking into a dispensary. The set up of everything is tastefully done and very clean. Now I had the pleasure of working with Mr.Anneil boy is he knowledgeable. There was never a point in time where I felt like I needed to ask a question except for what he would prefer. So if you ever want to get the nitty gritty he's your man. Customer service on point and the atmosphere is joyful. The prices are definitely reasonable by far. I'm for sure coming back and actually they're my #1 go to not to mention I can literally walk to them from my house.. Haha it's a win win for all of us 😂
Jennifer H.
1673119489
Staff are always very kind and very helpful. I've bought a couple of very pretty glass pieces here at a very reasonable price. Sanctuary is newer to me but so far I really enjoyed every experience I've had at all of the locations I've visited.
Jane D.
1671025810
Love this place. I visit almost everyday, best prices and hands down best dispensary in Jax! Very nice workers and great buds👍
Eric
1670016341
Love the product as well as the prices! This store is beautiful and the staff was very friendly and knowledgeable assisting me with my medicine. Thank you for providing a good experience during my visit! Will definitely be back for the great deals!
Linda S
1668814684
Absolute beautiful dispensary - everyone here is so friendly and knowledgeable about their products. The customer service is so tentative and filled with compassion and care. Thank you guys so much! So happy to see a dispensary in Murray Hill!!
Joseph
1668809048
Came in on opening day and loved the vibe in this dispo! Sam and Angelica were very friendly and welcoming during my time here. Angelica even went a step further and provided terpene profiles for specific product when I asked and not all dispensaries here in Jax provide this upon request. Affordable and Affective, glad to have this dispensary in the community.
Ferrin G.
1668805227
I took my partner there to get her product there and after a 10 minutes she left the building highly upset. The manager is useless, inebt and uncaring and to top it off lacking in customer service skills. There are plenty of other dispensaries in town with better product and much better customer service. I would not recommend this place to anyone.
SYMY B.
1668718571
Amazing Dispensary!!! Staff members were respectful/knowledgeable & the products were high quality!.
