Sanctuary Dispensary in Jacksonville, FL
Based on 171 reviews
Ryan D.
1711897647
I absolutely love that store. I drop all the way from Fernandina Beach just to go there for the price. Especially with yourselves. They have the best whole flower for the price most definitely they'll have their top shelf stuff on sale for 2 for $50 and I've never got nothing bad from there and all the employees there are just awesome and super friendly
Samantha J.
1709248455
I always have a great experience at this dispensary. Meygen J is an amazing bud tender, she's always super helpful and knows her products very well. This girl should get a raise an I'll be back for more.
Tyler B.
1708699498
Horrible customer service. Nobody even speaks to you when you walk in, no eye contact, no acknowledgement of a new customer. It takes them so long just to do a simple transaction. Zero guidance on the process, and they have NO PREROLLS and VERY limited flower. If you’re into hybrids it’s gonna be real hard to find anything at all. Don’t waste your time and money here y’all. Nothing worse than poor customer service at a weed shop.
Susan N.
1706312168
I completely feel like Ive been ripped off! I asked specifically for flower with a high thc level and got some stuff not even close to what I wanted. I also feel this way because I DID NOT Get promo prices. Now I’m stuck with less money and flower I spent hard working money for that I DON’T want! I was charged $40. And your sale online said it should be $20. I tried to contact them off this platform but couldn’t even do that. It shows an error. This whole experience has made me sick! After all, it’s not their money. Now after looking at the bud, I have 3 fairly large stick, no not stems… sticks!
J.C.
1699380506
I had my first experience here today. I am a first time customer at this establishment, so I will change my review if needed after subsequent visits.That being said, I had an excellent experience. Staff was very friendly, knowledgeable as I'm still learning a lot, and the specials were decent. If each time I come here the experience is this good, they've got a long time customer.
Kassandra S.
1698323349
From what I gathered on my first visit to this dispensary, the staff are very knowledgeable and I fell in love with capsules... They are a miracle when it comes to my anxiety!! I can actually function daily without the Xanax I was on for over 10 years!!🙌🏽
Cierra W.
1697575002
First off let me say .... I LOVE THE CREW! Everytime I walk In I feel welcomed ❤️ AGM Bean is my Guy for sure. Great customer service!!!I love their BUD! Best Flower in town. N they Always have great deals on their Products. Keep up the good work 👏 🙌 👍 👌 💪🏾 😉
Thomas W.
1697305631
Such great product! People were very helpful and kind! Never heard of live cured flower and was taught a lot and the stuff is amazing! Thank you guys!
Jennifer T.
1697123919
I am blown away by the customer service at this location! The GM Angelica is such an amazing manager! I have witnessed her love & passion for her employees and the customers every time I have been there. Every business needs an Angelica on their team!
Paige P.
1690239355
10/10 recommend! All the employees are so nice and helpful every time I visit. Great customer service and never a long wait.
Jarrod H.
1689999119
I was able to place my order online but when I get there they have none of it available (vapes or flower). Once I chose my products I wanted to use my discount but the attendant was admitted on using the special they had. It was just not a great experience service wise but I did like the product.
Martha S.
1689616463
I miss when Angel managed this place. The staff was friendlier and everything was efficient. The wait times are insane now. Angelica is rude and always has an attitude. Don’t even mention Bean. DONT WASTE YOUR TIME HERE
Rebecca N.
1687738510
My Husband has a License for medical marijuana due to Liposarcoma Cancer that was removed from the left side of his face. This helps give him relief from the daily pain he experiences. You must show your ID’s when entering the bldg. Con:pay in cash, but no change can be given, it gets rounded up. So, purchase closest to the dollar rounded up.
Yasmine I.
1685568409
I just left after my first visit, so I haven’t gotten to try the product yet and will update when I do. But I wanted to leave a review and say Bean is super awesome and I absolutely love them and it’s super cool seeing one of the community when I go to the dispensary, it makes me feel even more comfortable there. Bean also gave me some awesome recommendations about quality. Honestly even if the flower doesn’t end up being my favorite, I’ll be back to try more routes because of Bean. Thank you for your kind heart! (Ps the lanyard made me happy)
Todd S. T.
1684971202
This place started out pretty good. Decent deals and product. Now they barely have enough product to honor the deals or specials. I placed an order on a Sunday and no one ever opened the store or answered the phone, for several hours past posted opening hours. Not to mention i never received confirmation that my order was filled and ready to be picked up. So I have since gone to a different establishment and I won't be back!!
Toya B.
1684925927
If you know you know! Sanctuary is one of my many dispensaries I go & get da set up!
L R.
1682519107
I come from St. Augustine just for the customer service and value!Bean is consistent each time I come. You are greeted with such genuine kindness and keenness to help.To receive consistent exceptional customer service, matched with Bean helping to better educate you along the way; The Sanctuary is truly lucky to have employees like *Bean! 🙏🙌
Sasha L.
1682205765
All I can say is WOW!!! I started coming here a few months ago, as it’s the closest dispensary to my house. Within one of those first visits is where I met Bean! Bean goes out of their way to make sure I leave satisfied every time. They know exactly what I like, and always give me new recommendations on products. I don’t like to branch out much, but they always promise me that I’ll love it. I have yet to be disappointed! Seeing Bean & the rest of the staff has become one of my favorite parts of the week. No matter the day I’m having, I leave with a smile. Great flower, concentrate, edibles & service. Love you guys long time!!
Samantha G.
1681682161
I’ve tried to give this place a chance, but they’ve lost my business completely. I looked past the lack of communication I’ve experienced (not knowing if I’m a walk in or pick up) and the lousy customer service. Today I drove 25 minutes to arrive at the location at 5:40 on a Sunday (closing is advertised and posted for 6) and was told by a customer outside they weren’t going to let me in. Myself and another customer approached the door to find it locked while the employee sat at the welcome desk, giving us minimal information. When I returned to my car I received a text stating my order was canceled because I did not pick it up. This is the closest dispensary to my home, but I will gladly be traveling elsewhere for my medication.
Andrea K.
1681571093
Great products and customer service. Joe and Bean are great with management and all the associates are super friendly! I highly recommend sanctuary be your new dispensary if you haven't been yet, go check it out! They also have a drive thru. Thank you sanctuary for meeting all my needs as a consumer!
The Cheesy R.
1680709568
Great prices on their flower, love the 3 for $36 deal and the deals on their concentrates. But, there have been times when they lack on the selection of flower with high THC% levels. Each time I have used their online ordering it has been a smooth process unlike most other places in town. Only down fall about this place is the location and trying to get into the establishment at times during heavy traffic.
marsha S.
1678829444
Great products. Staff is awesome. They have sales all the time. Just wonderful.
Brandon A.
1678227793
Where to start, I began shopping at this location from the start, when they opened. Cheap products result in not the best staff or products. A man (I wish I could remember the name) was highly rude when calling to ask for simple information. Why hire people if they don’t want to be there? I’ve given this place multiple chances since I live close, but there is a trulieve down the road with so much better product, AND THEY GIVE POINTS WHEN YOU BUY. Sanctuary is a joke, they promote points and deals with points if you buy from them but never received a point. Will be spreading the word about this place 👎🏻 making the experience bad for shoppers
Ryan C.
1677630164
Sticking with just 3 stars for now. Strong 4 star potential. Only got two eighths of smalls. The lemon haze and blue cheese. Both were solid 8.5/10 bags. If they can increase the selection and maintain quality, I'll be a regular.
Lance Beaudoin (.
1676993378
Great dispensary! The interior is very clean and well designed. They have a great selection of products and prices that accommodate any budget. They also have great sales every day. The employees are pleasant and knowledgeable as well.
Chadwick H.
1674992050
I had a great experience. Nice friendly and compassionate staff. Solid flower. They are always having sales and get this " They have a drive-thru " I'll most definitely be trying that out!!
Kile W.
1674165966
The associate who goes by the name “bean” is rude and unprofessional. Not to mention I’ve been sitting at this drive thru window for 12 minutes now; 2 cars behind me. Good Products. Just the staff..
Kyler W.
1673122752
I'm trying really hard to give this place a chance. The 1st time I shopped here, it was perfect. I placed my order, went through the drive-thru, and got my order. The 2nd and 3rd time, I placed my order, received an email confirming my order, but Sanctuary never received it. For the 2nd time, it was no big deal. I called, they held it for me. The 3rd time, I fought horrible traffic to drive there only to find out that they were out of the kind I ordered. Not cool.
Raquel H.
1671209957
HA! I was really loving coming to this new dispensary had been waiting eagerly for them to open as I live super close. Placed an online order just to get home and see items missing. Now I come back to place another order and I’m told that I didn’t pay for a previous order, the items I didn’t receive. I’m so confused as to how the cashier let me leave with a bag of items I apparently didn’t pay for and how that is any way my fault. I gave them my card. Don’t feel comfortable shopping here anymore as I guess I can just show up and them charge me again for an order from weeks ago. It was their error and now I’m paying more than intended when showing up for my order. Hold onto your receipts as their system clearly still needs sorting out. Even if I hadn’t been charged or was it’s just bad service and upsetting.
Diane S
1667721054
This is a new place, my 2nd visit yesterday. I have to say Anniell is such a wonderful, knowledgeable man.I've had flower, 2 different chocolates and 2 different gels.I have had 100% satisfaction. I bought a tincture also, haven't tried it yet, it's new to me, but I don't expect it to be any less helpful.I have complex health issues so finding the right med. for me is hard and important because one part of it might help me and another might be contraindicated.Anniell will take his time, listen to you and really go above and beyond. The other employees are great also. Yeah ok, I have a favorite lol. Hey I'm 56 and sometimes other places aren't as astute to your needs. Anniell has helped me both visits.Give Sanctuary a try, they have awesome sales also.
Tamara F.
1665878081
Finally found my best strain ever!!!! All the best terpenes possible!!Love the staff, location...The pain cream is fabulous!✌💚🌻One thing I've noticed, the prerolls don't run!!!!Welcome to the neighborhood 😁
11450 Beach Blvd
Jacksonville, FL 32246
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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Everyday Discounts
1st Purchase
50% OFF
50% off first $150 order or less or $75 off orders of $150 or more on your 1st, 2nd & 5th visits. (excludes premium flower)
2nd Purchase
50% OFF
50% off first $150 order or less or $75 off orders of $150 or more on your 1st, 2nd & 5th visits. (excludes premium flower)
5th Purchase
50% OFF
50% off first $150 order or less or $75 off orders of $150 or more on your 1st, 2nd & 5th visits. (excludes premium flower)
Card Renewal
50% OFF
Patients who have renewed their medical card within the last 31 days are eligible to receive 50% off a purchase up to $150
Pediatric
50% OFF
For Pediatric patients ages 1-10 years old we offer a 40% discount on all purchases. For Pediatric patients ages 11-18 years old we offer a 25% discount on all purchases
Birthday
$25 OFF
$25 off order of at least $50 during birthday month (discount allowed once per birthday)
Wisdom (65+)
10% OFF
Seniors are eligible for 10% off their purchase. Please provide your 65+ ID (Driver’s License, Military ID, Passport, Social Security Card with your Signature and Photo or a Government-Issued ID)
Veterans
25% OFF
Veterans are eligible for 25% off their purchase. Please provide your Veteran ID or Active Duty Discharge (DD214) to qualify.
Medicaid / SSDI
15% OFF
Patients with Medicaid or Social Security qualify for 15% off their purchase
Industry
25% OFF
Must provide current proof of employment (pay stub, schedule or photo ID badge) at time of purchase.
ABOUT THIS DISPENSARY
Sanctuary, located at 11450 Beach Blvd in Jacksonville, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2019-0017
Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).
Sanctuary is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Sanctuary grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.
Product types and availability can vary from store menu to store menu, depending on demand. If Sanctuary in Jacksonville does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.
Purchasing Marijuana Products at Sanctuary
During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.
Preparation Helps: See what’s available ahead of time. If Sanctuary in Jacksonville online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Sanctuary has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 171 reviews
Ryan D.
1711897647
I absolutely love that store. I drop all the way from Fernandina Beach just to go there for the price. Especially with yourselves. They have the best whole flower for the price most definitely they'll have their top shelf stuff on sale for 2 for $50 and I've never got nothing bad from there and all the employees there are just awesome and super friendly
Samantha J.
1709248455
I always have a great experience at this dispensary. Meygen J is an amazing bud tender, she's always super helpful and knows her products very well. This girl should get a raise an I'll be back for more.
Tyler B.
1708699498
Horrible customer service. Nobody even speaks to you when you walk in, no eye contact, no acknowledgement of a new customer. It takes them so long just to do a simple transaction. Zero guidance on the process, and they have NO PREROLLS and VERY limited flower. If you’re into hybrids it’s gonna be real hard to find anything at all. Don’t waste your time and money here y’all. Nothing worse than poor customer service at a weed shop.
Susan N.
1706312168
I completely feel like Ive been ripped off! I asked specifically for flower with a high thc level and got some stuff not even close to what I wanted. I also feel this way because I DID NOT Get promo prices. Now I’m stuck with less money and flower I spent hard working money for that I DON’T want! I was charged $40. And your sale online said it should be $20. I tried to contact them off this platform but couldn’t even do that. It shows an error. This whole experience has made me sick! After all, it’s not their money. Now after looking at the bud, I have 3 fairly large stick, no not stems… sticks!
J.C.
1699380506
I had my first experience here today. I am a first time customer at this establishment, so I will change my review if needed after subsequent visits.That being said, I had an excellent experience. Staff was very friendly, knowledgeable as I'm still learning a lot, and the specials were decent. If each time I come here the experience is this good, they've got a long time customer.
Kassandra S.
1698323349
From what I gathered on my first visit to this dispensary, the staff are very knowledgeable and I fell in love with capsules... They are a miracle when it comes to my anxiety!! I can actually function daily without the Xanax I was on for over 10 years!!🙌🏽
Cierra W.
1697575002
First off let me say .... I LOVE THE CREW! Everytime I walk In I feel welcomed ❤️ AGM Bean is my Guy for sure. Great customer service!!!I love their BUD! Best Flower in town. N they Always have great deals on their Products. Keep up the good work 👏 🙌 👍 👌 💪🏾 😉
Thomas W.
1697305631
Such great product! People were very helpful and kind! Never heard of live cured flower and was taught a lot and the stuff is amazing! Thank you guys!
Jennifer T.
1697123919
I am blown away by the customer service at this location! The GM Angelica is such an amazing manager! I have witnessed her love & passion for her employees and the customers every time I have been there. Every business needs an Angelica on their team!
Paige P.
1690239355
10/10 recommend! All the employees are so nice and helpful every time I visit. Great customer service and never a long wait.
Jarrod H.
1689999119
I was able to place my order online but when I get there they have none of it available (vapes or flower). Once I chose my products I wanted to use my discount but the attendant was admitted on using the special they had. It was just not a great experience service wise but I did like the product.
Martha S.
1689616463
I miss when Angel managed this place. The staff was friendlier and everything was efficient. The wait times are insane now. Angelica is rude and always has an attitude. Don’t even mention Bean. DONT WASTE YOUR TIME HERE
Rebecca N.
1687738510
My Husband has a License for medical marijuana due to Liposarcoma Cancer that was removed from the left side of his face. This helps give him relief from the daily pain he experiences. You must show your ID’s when entering the bldg. Con:pay in cash, but no change can be given, it gets rounded up. So, purchase closest to the dollar rounded up.
Yasmine I.
1685568409
I just left after my first visit, so I haven’t gotten to try the product yet and will update when I do. But I wanted to leave a review and say Bean is super awesome and I absolutely love them and it’s super cool seeing one of the community when I go to the dispensary, it makes me feel even more comfortable there. Bean also gave me some awesome recommendations about quality. Honestly even if the flower doesn’t end up being my favorite, I’ll be back to try more routes because of Bean. Thank you for your kind heart! (Ps the lanyard made me happy)
Todd S. T.
1684971202
This place started out pretty good. Decent deals and product. Now they barely have enough product to honor the deals or specials. I placed an order on a Sunday and no one ever opened the store or answered the phone, for several hours past posted opening hours. Not to mention i never received confirmation that my order was filled and ready to be picked up. So I have since gone to a different establishment and I won't be back!!
Toya B.
1684925927
If you know you know! Sanctuary is one of my many dispensaries I go & get da set up!
L R.
1682519107
I come from St. Augustine just for the customer service and value!Bean is consistent each time I come. You are greeted with such genuine kindness and keenness to help.To receive consistent exceptional customer service, matched with Bean helping to better educate you along the way; The Sanctuary is truly lucky to have employees like *Bean! 🙏🙌
Sasha L.
1682205765
All I can say is WOW!!! I started coming here a few months ago, as it’s the closest dispensary to my house. Within one of those first visits is where I met Bean! Bean goes out of their way to make sure I leave satisfied every time. They know exactly what I like, and always give me new recommendations on products. I don’t like to branch out much, but they always promise me that I’ll love it. I have yet to be disappointed! Seeing Bean & the rest of the staff has become one of my favorite parts of the week. No matter the day I’m having, I leave with a smile. Great flower, concentrate, edibles & service. Love you guys long time!!
Samantha G.
1681682161
I’ve tried to give this place a chance, but they’ve lost my business completely. I looked past the lack of communication I’ve experienced (not knowing if I’m a walk in or pick up) and the lousy customer service. Today I drove 25 minutes to arrive at the location at 5:40 on a Sunday (closing is advertised and posted for 6) and was told by a customer outside they weren’t going to let me in. Myself and another customer approached the door to find it locked while the employee sat at the welcome desk, giving us minimal information. When I returned to my car I received a text stating my order was canceled because I did not pick it up. This is the closest dispensary to my home, but I will gladly be traveling elsewhere for my medication.
Andrea K.
1681571093
Great products and customer service. Joe and Bean are great with management and all the associates are super friendly! I highly recommend sanctuary be your new dispensary if you haven't been yet, go check it out! They also have a drive thru. Thank you sanctuary for meeting all my needs as a consumer!
The Cheesy R.
1680709568
Great prices on their flower, love the 3 for $36 deal and the deals on their concentrates. But, there have been times when they lack on the selection of flower with high THC% levels. Each time I have used their online ordering it has been a smooth process unlike most other places in town. Only down fall about this place is the location and trying to get into the establishment at times during heavy traffic.
marsha S.
1678829444
Great products. Staff is awesome. They have sales all the time. Just wonderful.
Brandon A.
1678227793
Where to start, I began shopping at this location from the start, when they opened. Cheap products result in not the best staff or products. A man (I wish I could remember the name) was highly rude when calling to ask for simple information. Why hire people if they don’t want to be there? I’ve given this place multiple chances since I live close, but there is a trulieve down the road with so much better product, AND THEY GIVE POINTS WHEN YOU BUY. Sanctuary is a joke, they promote points and deals with points if you buy from them but never received a point. Will be spreading the word about this place 👎🏻 making the experience bad for shoppers
Ryan C.
1677630164
Sticking with just 3 stars for now. Strong 4 star potential. Only got two eighths of smalls. The lemon haze and blue cheese. Both were solid 8.5/10 bags. If they can increase the selection and maintain quality, I'll be a regular.
Lance Beaudoin (.
1676993378
Great dispensary! The interior is very clean and well designed. They have a great selection of products and prices that accommodate any budget. They also have great sales every day. The employees are pleasant and knowledgeable as well.
Chadwick H.
1674992050
I had a great experience. Nice friendly and compassionate staff. Solid flower. They are always having sales and get this " They have a drive-thru " I'll most definitely be trying that out!!
Kile W.
1674165966
The associate who goes by the name “bean” is rude and unprofessional. Not to mention I’ve been sitting at this drive thru window for 12 minutes now; 2 cars behind me. Good Products. Just the staff..
Kyler W.
1673122752
I'm trying really hard to give this place a chance. The 1st time I shopped here, it was perfect. I placed my order, went through the drive-thru, and got my order. The 2nd and 3rd time, I placed my order, received an email confirming my order, but Sanctuary never received it. For the 2nd time, it was no big deal. I called, they held it for me. The 3rd time, I fought horrible traffic to drive there only to find out that they were out of the kind I ordered. Not cool.
Raquel H.
1671209957
HA! I was really loving coming to this new dispensary had been waiting eagerly for them to open as I live super close. Placed an online order just to get home and see items missing. Now I come back to place another order and I’m told that I didn’t pay for a previous order, the items I didn’t receive. I’m so confused as to how the cashier let me leave with a bag of items I apparently didn’t pay for and how that is any way my fault. I gave them my card. Don’t feel comfortable shopping here anymore as I guess I can just show up and them charge me again for an order from weeks ago. It was their error and now I’m paying more than intended when showing up for my order. Hold onto your receipts as their system clearly still needs sorting out. Even if I hadn’t been charged or was it’s just bad service and upsetting.
Diane S
1667721054
This is a new place, my 2nd visit yesterday. I have to say Anniell is such a wonderful, knowledgeable man.I've had flower, 2 different chocolates and 2 different gels.I have had 100% satisfaction. I bought a tincture also, haven't tried it yet, it's new to me, but I don't expect it to be any less helpful.I have complex health issues so finding the right med. for me is hard and important because one part of it might help me and another might be contraindicated.Anniell will take his time, listen to you and really go above and beyond. The other employees are great also. Yeah ok, I have a favorite lol. Hey I'm 56 and sometimes other places aren't as astute to your needs. Anniell has helped me both visits.Give Sanctuary a try, they have awesome sales also.
Tamara F.
1665878081
Finally found my best strain ever!!!! All the best terpenes possible!!Love the staff, location...The pain cream is fabulous!✌💚🌻One thing I've noticed, the prerolls don't run!!!!Welcome to the neighborhood 😁
