Rob Shane & Lewis provided great customer service. Especially Rob he has a vast knowledge of the products available at this particular location. That man deserves a raise and a promotion he really cares about the customers and I can tell it’s not just a job to this man.
From the first second you get into this location the staff is incredible. Clean inside and outside and the best deals. Shout-out to Henny and Shane for providing the best customer service ever and being so patient and kind while I shopped. Everyone I encountered was so kind and bubbly. There was no wait to get inside and they were stocked. Don't wait to come check this place out one of the best dispensaries I've ever been to and I would give more stars if I could. 🙌🙌🙌
Great menu! Lots of options to choose from and as a new medicinal card holder I was a bit overwhelmed but thanks to the super hospitable staff members, I received a great deal of information and insight about various strands and their uses. Christina in particular was extremely knowledgeable and insightful and helped break down a lot of practical uses for different buds. She was extremely patient and understanding with all of my questions and made me feel much more confident in my decision to choose Sanctuary as my go to dispensary! Thanks again Christina for all your help and I hope you are recognized for your exemplary customer service as well as your wealth of knowledge within your field! Sanctuary for the win!t
This place rocks! I love the products and the staff. They always have the best deals and are so helpful when I don't know anything. So thankful for you all!!! Christina, Henny, Marc, and Rob! Thank you so much see ya next time!!!
Great place, kind people. Employees really do such a great job. Big thanks to Christina, all the ladies were great! Rob is exemplary. Thanks for your help. I love my medicine it's fire!!!!! 5 stars would recommend. Fire sales, too.
Great Dispensary! from the staff to the product. I have been going here since they opened and they are always in a great mood and always have what I need at a great price. I have also purchased multiple Glass products from here and I love them. The Whole team is great! if you are ever in the area check it out!
The only dispensary I’ve used as a Florida Medical Marijuana patient! This location is the closest dispensary to my house, but I absolutely love the experience!Every person is super friendly and knowledgeable about recommendations. They have sales practically every day, and a rewards program, so there’s no reason for me to go anywhere else!I haven’t tried the mobile ordering ahead, I love to go in and chat with everyone. Super cute design, too!
I’ve visited this dispo a couple of time: now and every experience has been perfect. It’s so pretty and clean inside. The staff is amazing, hosts make good conversation, and the budtenders are just as wonderful. Today I was helped by Shawn and he was awesome!! So thankful for this place 🙂
Best dispensary I've been to. Totally pleasant staff and the product!! I've been using cannabis for DECADES, this is some of the best. The crumble is WHITE, the vape pens are AMAZING and the flower? Chefs Kiss!!Love you guys, keep it up!!
This is by far the best place to buy your concentrate in Orlando and if you ever need a educated budtender deshawn is amazing and always ensure all sales and discounts are applied to your order with absolutely no worry highly recommend
If you’re a first time patient just make sure you have your license or an email..Very friendly staff, great location, amazing products. This dispensary isn’t well known but definitely worth a stop. The edibles made with shatter, they are very yummy.
This is my second visit and was the exact same treat and service from the first time! Phenomenal! I work with customer service and man they are doing it the best way. Taking their time to explain every question you could have, knowledge about the product, advice’s and look out for you. They don’t do transactions here with the patients they do an interaction 🖤 Jeffry you rock! Keep the good energy brother! And for the management great job picking your staff. Pay them good and keep them happy. They are gold💪🏻
Large building next to the sonic. It's very easy to spot.The only dispensary I've been to that wanted/needed to access the email from the state, rather than just use ID. Just a reminder to have your card or access to your validation email.Grabbed some sale product. Came with a boveda packet in each pouch. Nice touch, but I'd prefer better packaging (not a fan of pouches).Budtender was polite and helpful. He looked up different product terpenes and explained the current sales.Limited offerings/menu. I'll try again, but not in a hurry.
Definitely not a friendly staff compared to other dispensaries. Had one order with seeds in it. I gave them 2 separate shots thinking maybe employees were having a bad day but same on the second visit. Could be they don’t want out of town folks in there. I will definitely never hit that one up again.
Excellent service and a warm vibe on top of some of the best flower, concentrates, and edibles in the program make this a must shop anytime you are in Orlando.
best dispensary. best flower. best customer service and Deshaun always takes good care of me as a customer, very funny guy
First of all the moment you walk in the staff set off a happy friendly vibe and I think that alone deserves 5 stars. I’m still new with Sanctuary products but I have to say so far I’m impressed. I have a higher tolerance when it comes to vaping but the liquid shatter surprised me considering most don’t have much of an affect for me. Edibles get a 5 star as well, very tasty 🙂
Great Location! I was there and Da'Shawn took great care, making me want to come back real soon!
I never been to a dispensary with an extremely rude GM. I always bring my caregiver with me because I'm still so new to this type of treatment. They have a screen display that shows all their products and my caregiver was looking at it and reading off a couple of new items they had. Next thing we know the GM starts complaining that my friend was reading the screen, then before we new it she starts raising her voice telling him that if he touches the screen we'll be made to leave.We've never been back. The MUV is the best most reasonable dispensary.
I've visited a few different dispensaries, but Sanctuary doesn't have that sterile, clinical feel to it that makes me uncomfortable. Everyone was very friendly and knowledgeable and made me feel welcome. Not to mention their prices are AWESOME!!! I believe I've found my new "Go-To"...
When I walked in Chantel greeted me with a smile and welcomed me in. She set up my profile and was very nice. Once I got inside Dashawn helped explain different strands to me and helped me pick out the one that worked best for me. He was very knowledgeable and definitely deserves a tip jar by the cash register! They were both very nice and helpful and I will definitely be back! Also it's amazing prices!
Went to sanctuary for the first time and had an amazing experience, from being checked in to Chantel B walking me threw all the products and the discounts and was over all just amazing. Only thing I don’t like is I can’t tip.
Gabriel Always help me get the best Indica for that sweet goodnight sleep 😁you guys are the best
My bud tender Chantelle was extremely friendly and welcoming, even applied a discount for me and got me out of the door quickly.
Great product very nice and helpful staff can't wait to come back
I just stepped foot in the Orlando Sanctuary. What a friendly environment! Gabe and De’sean was working this Morning and they made me feel welcomed and helped me out with my questions. Would definitely recommend. 10/10
Def one of my go-to dispos. The atmosphere is different compared to the others and it starts with the budtenders. All friendly and knowledgeable. Henny, Jeremy, Deshawn, and Josh are my fav crew in no particular order.
Excellent product selection with an attentive and friendly staff. DeShawn was my budtender and they were absolutely stellar. Wish my local dispensary was this good.
The two beautiful cashiers Henny and Chantelle in the back were so awesome they’re very knowledgeable, very funny, incredibly personable. this was my first experience at this dispensary and they knocked it out of the park I will 100% be coming back. At the front desk, the lovely young lady, Amber was so nice also incredibly personable & she showed me a cute mama duck out front providing me with much needed serotonin- I came in dealing with a lot of personal issues and all three of these ladies were just so incredibly nice and made my day so much better! Henny helped me pick some great choices, and listened me to me to insure I get products that would provide me with what I needed! Thank you much ladies! Keep up the awesome work!
Good deals and the product isn't an afterthought, interesting strain selection as well. Service was fantastic
The staff was very helpful and friendly, from start to finish! They gave me an awesome recommendation and I loved the product! I will be back to give the rest of the menu a try!
Great dispensary. Glad to have options other than trulieve.
Its amazing but it can get better potency but good people
This place is amazing! I had the pleasure of meeting a lovely lady by the name of Henni (like Hennessy😁). She was so patient with me as I was changing things up🤦♀️. She made me feel comfortable when I felt I was being annoying 😊.. THANK YOU!They give all their tips to the Russel home❤
This dispensary has it locked down! Friendly interactions everytime. I recommend them to everyone!
Went to pick up for my wife as her caregiver and had a great experience, wonderful staff who clearly care about making sure the patients get the best possible medicinal experience for what illnesses they are dealing with. Special shout out to Jeffrey for his enormous wealth of knowledge on the products and their effects. It makes the whole process of coming to these places as a caregiver looking for best possible medicine and information about it for their loved ones a much easier one. My wife enjoyed her products very much and I’m certain she will send me there again.
Never heard of this place, doesn't pop up when I search dispensary. Found out about it from a list on Reddit and after seeing their menu Its all lol potency high pricing. Lets just say I'm gonna pretend I never found out about it in the first place.
Great place. Great staff, especially Emanuel
It's was so awesome my first time there and won't be my last time
Great place! Friendly people, who are helpful. Going back before heading back home!
It's nice to order what you want and they have it. Easy pick up. Very helpful staff!!
Wow! Great service! Exceptional professionalism from Dejá and Jeff! Highly recommended for all consumers, shatter is killer and buds are mature and cured well. Hit em up!
Just got to Orlando and made 2 visits here already.. only purchased “Vaporizers” and got Distillate, THC (no Terpenes) and their new Liquid Shatter.. sheesh, love it all and no complaints.. plus received great discounts on both visits with their promotions.. on top of top notch customer service from Amber and the entire Team.. it’s a cool atmosphere, comfortable environment and overall great vibe.. they even have a pretty extensive line of glass pieces for your Flower purchases.. to be honest I’ve been to a lot of dispensaries here in Florida and Sanctuary is now in my Top 10 List.. you should shop too and you won’t be disappointed!!
Everything seemed fine from my first visit. Everyone was nice and everything was fine.Second visit, I come in and they tell me that flower I ordered because they were small buds weren’t valid on the first, second, fifth patient discount. Well, I literally two weeks ago came in and got the small bud with the new patient order.How you think you can bribe me from curaleaf, Trulieve and other BETTER COMPETITORS is through deals. I just drove 30 minutes to come to your store and you say this to me as I’m about to pay? I will NEVER EVER RETURN. You’ve lost PERMANENT business off of this. Nice way to change your deals to be convenient and not in the print.Dont waste your time… Go to somewhere better!
Purchased a Puff Co Peak Pro and was called by an employee to check on how I was doing with the product. Had an excellent conversation and was given fantastic customer service. Wish it was closer because it's probably my favorite dispo when it comes to how it's employees interact with patients.
Amazing consumer service from the moment you walk in the door!! The selection of flower is great!! I've tried most of the strains there now and I love how every strain has their own unique smells and tastes to them!! I can't get enough of the Banana Bread and Point Break, two of the best buds I've had from a dispensary!! Highly recommend going in to this store! They also have glass pieces to buy for your smoking needs, truly a one-stop shop for stoners!!!
I will be quick and to the point. Very professional staff, knowledgeable, excellent product, amazing deals, fast service with very little wait time, and very clean/sanitized waiting area. I also bought a piece from them and it’s the best I have ever smoked out of. Highly recommend.
Good morningIf you name my name, I’m usually reviewing restaurants, but with other things goin on I have to share my experience at SANCTUARY on international Dr in Orlando Fl.My 1st visit was a true eye opener as their staff outside with Kat at the desk was awesome. They are knowledgeable on their products, which they are working on getting more, they truly embraced me as a new patient, and when I left I felt good and with Hope.If you haven’t had the time to visit Sanctuary, your missing out an awesome experience. Don’t hesitate any more.ThanksRicky
Wow! I can honestly say this was the best experience I’ve had at a dispensary! From the time we walked in the the time we left we were in awe of the customer service, welcoming vibe of the waiting area and dispensing area, and cleanliness of the whole place! Each person was thoughtful, clearly enjoying their job, and helpful of how to best medicate for our pain! Kat, Chantel, and Deshawn were FANTASTIC! Seriously, they are what every person who works in that industry should aspire to be like! Can’t wait to see how this company expands and adapts with the growing industry! We will definitely be back! Also, we are enjoying our products! Check out the humble pie!
Great atmosphere, looked very clean and staff was very friendly and helpful. Prices were good and for blue cheese I believe first in the state to offer this strain and other cheeses. As a cheese strain lover I couldn't be more excited for this. First time discounts make you feel like your robbing them haha!
Amazing staff! It feels like talking to your own friends rather than people just doing their jobs! Very comfortable and a great deal for my first visit. Product is a 10/10 and I’m looking forward to more locations opening up near me so I can become a frequent patient. Highly recommended.
Amazing place. Low on options just because they're new but they're working on it. Flower they currently have is GAS! Service was great! Daija and Yvonne were so sweet and fun. Will definitely be keeping this place as part of my regular treatment schedule! Even got an awesome Swag Bag my first visit! 😊
Just picked up here for the first time. All staff was exceptional, I wish I had asked for names. The man at the front desk was super friendly, and the 2 ladies at checkout were fantastic. My receipt said it was Katherine who helped me out. She was super friendly and very helpful, and she made the experience wonderful! The product is fire for sure. Will def be coming back!
New dispensary on I drive. Nice facility and staff. Not very crowded and an easy experience. They offer great deals.
First thing that was great is I didn't have to wait the estimated delivery time at all. I received my order within a couple of days and I really appreciated that because with all the pain I've been in and nothing else working I had pretty much run out of options. The second thing was whether or not it was going to do the job and to my relief IT DID!! The taste isn't bad at all and the effects started almost immediately. I've tried several CBD products in the past and this out performs them all hands down. High Quality from the packaging to the delivery and the product it self. I would Highly recommend giving this a try. I'm a customer for life!
This dispensary was truly awesome! The space, the look and now the buds so far! The two ladies that were there as well as the gentileman at the front desk was great, knowledge and speedy. The lemon haze was great! Look forward to seeing your company expand and gain popularity. And the discounts are crazy! Just waiting for that tangerine cookies tbh. Thank you guys again and continue to be great people!
Picked up her for 4/20. Flower isn’t crazy high THC but it is absolute fire. Effects are great. Staff was WONDERFUL. Very helpful and friendly. Amazing first time discount too. Will be back.
The staff was friendly and knowledgeable. The store was near me and the product was great. Will definitely be back!
Product I purchased was great. Reception was friendly and informative. Medtender was professional and bubbly. Will be returning!
Absolutely wonderful staff! Incredible environment! Can't wait for more products!! 😍❤️
Great store. Great Product. Ignore the negative reviews.
Nice people , cool store but the flower was NOT top quality. This is like mids 🤨 wish I could get my money back honestly.
First visit was quite depressing as the experience with flower seems very low quality. I mean I have had top quality here in Florida and this is not it at all. The flower in my opinion is mid grade and it is outdoor grown, of course I expected it to be different from the other dispensaries here, but I did not expect to not even feel the medicinal benefits of the flower it’s self. Not sure if I’ll return. Check out a full detailed review on each individual strain on Instagram @medicalmaryjane_fl. Thanks , we’ll see you over there!
Stellar first visit in opening day. The staff was very welcoming and excited about being open. On opening day they were only offering flower, but the selection was impressive compared to other dispensaries in the area. They offer $50 off $150 first time buyer discount, as well as "littles" like other local spots. This will be my go to dispensary and I'm looking forward to them adding more product.