Sanctuary's set up & location is a standout addition in SRQ. The fact that they host a food truck in the parking lot with a table and chairs is amazing as well. They are always professional, courteous, and as prompt as can be. Since opening week, I've enjoyed their liquid shatter carts, tinctures, edibles, concentrates, pre-rolls. literally every choice has been great (only exception: i got an RSO Tincture one time. my stomach (IBS) did not agree with this unique product. other than that, everything has hit on point!) The Staff is really great, experienced and knowledgeable. Izzy always has recommended something fresh and top notch for me, GM Luka, Louis, Kami amazing team along with Jermaine and shout-out to Dana for her awesome service while there. I'm a fan and always look forward to visiting Sanctuary. [5.1.24] just tasted the cold cure 510 cart - alien cheese. really clean terp rich flavor and gentle yet climbing effect perfect fresh med for a rough day. grateful i could walk in and pick this up like 8:20pm, Izzy & Louis made sure i had what i needed & are excellent representatives for the brand. Always great to spend some time in the Sanctuary with the stellar crew Izzy, Luka, Louis, Abe, Donovan, Jermaine & more names as i remember!
Love it!! Great customer service and products great !
I usually have good experiences here. But the other day I placed an online order for the first time. Upon arriving the place was empty. And the associate Evdoxia told me and my boyfriend she was getting our orders ready. While checking out I thought something was off but wasn’t going to pay attention to it until I got into the car. My boyfriend instantly noticed that Evdoxia had messed up his prescription. So I checked mine and saw she had messed mine up aswell. She got her assistant manager Isabella who was more helpful. She went to fixing our prescriptions and aliments. While my state ailment was fixed instantly, my boyfriends was not and he was told to call the state. Upon calling the state, they informed him only the dispensary associates could fix the problem. It wasted 3 hours of his day after work just because of the misinformation. While Isabella was apologetic and more helpful Evdoxia did not even apologize and proceeded to mess up her next client’s prescription as well. By just letting his medicine roll under her register. And when she realized she did not attempt to get it to him. She waited for him to realize and come back and again laughed her mistake off. The carelessness of the associate is not okay and she should not be dealing with people’s medical prescriptions.
Worst experience ever at this place and it's very disappointing and disturbing when the associate spends 15 mins trying to get my online order together and I placed it 30 minutes before arriving. Upon arrival the parking lot was empty, no line, nor other patients in the store. Evdoxia Lucero was the associate who "helped" me if that is what it is called. She did not even give me the right items in my order nor did she prescribe the correct allotment and now I have to deal with calling the state to have my dosage corrected. This place is horrendous and I cannot believe, when dealing with prescriptions and medication, that they would allow this to occur. The associate did not even care to have any remorse and she even chopped up my girlfriend's order as well. This is crazy and she should be fired for the way she handled this situation. The manager on duty, Isabella, did her best to correct the issue but it was not handled in any way I felt comfortable. Now I have to deal with the state and my allotment being refunded to me in order to have medication available next week. This is crazy and in no way should any patient have to go through this. I hope the CEO sees this review and reaches out personally or something as this is horrendous. I am not happy and this is an unpleasant experience. Buyer beware and make sure to ALWAYS check your order!!
Wow, finally a company that has amazing products. Extremely happy with my headmount hybrid vape. Extremely smooth with top noch effects!
Great Place! Shout out to Izzi for helping me today! Thanks so much! I’ll be back!!
Sanctuary's set up & location is a standout addition in SRQ. The fact that they host a food truck in the parking lot with a table and chairs is amazing as well. They are always professional, courteous, and as prompt as can be. Since opening week, I've enjoyed their liquid shatter carts, tinctures, edibles, concentrates, pre-rolls. literally every choice has been great (only exception: i got an RSO Tincture one time. my stomach (IBS) did not agree with this unique product. other than that, everything hits on point!) The Staff is really great, experienced and knowledgeable. Izzy always has recommended something fresh and top notch for me, GM Luka, Louis, Kami amazing team along with Jermaine and shout-out to Dana for her awesome service while there. I'm a fan and always look forward to visiting Sanctuary. [5.1.24] just tasted the cold cure 510 cart - alien cheese. really clean terp rich flavor and gentle yet climbing effect perfect fresh med for a rough day. grateful i could walk in and pick this up like 8:20pm, Izzy & Louis made sure i had what i needed & are excellent representatives for the brand.
Sanctuary's set up & location is a standout addition in SRQ. The fact that they host a food truck in the parking lot with a table and chairs is amazing as well. They are always professional, courteous, and as prompt as can be. Since opening week, I've enjoyed their liquid shatter carts, tinctures, edibles, concentrates, pre-rolls. literally every choice has been great (only exception: i got an RSO Tincture one time. my stomach (IBS) did not agree with this unique product. other than that, everything hits on point!) The Staff is really great, experienced and knowledgeable. Izzy always has recommended something fresh and top notch for me, GM Luka, Louis, Kami amazing team along with Jermaine and shout-out to Dana for her awesome service while there. I'm a fan and always look forward to visiting Sanctuary.
First time I've been there very nice got some good deals too
Good prices and product. Good location, centrally located. It's a yes for me
Amazing people, great dispensary. Always have the best deals in town and great vibes. There's literally a food truck on the dispensary's parking lot with some banging food. Hard to not enjoy the trip there.
People here are really nice and very helpful!! How ever this place is always out of everything they never have product!! NEED TO GER BETTER!! When someone waste their time on several different occasions I won't come back!!
I went in for an ounce of bud I had mobile ordered and Robert let me know of a better deal available in store due to low inventory which was amazing and his fellow cashier Izzy, who helped me with my first purchase, was in as well. Both are very kind and seem like great people🥰
Friendly, knowledgeable staff, and the product is top-notch notch
Always liked the deals at Sanctuary yet the locations were to far to warrant the drive. Now they open a location in Sarasota and start raising the prices. The program is almost 8 years old now. I can find everything I want cheaper and these guys are still raising prices.
Stopped in today for the usual and found out they raised there prices again. Second time this year and right before Christmas. All I can say is I am not coming back. Good Bye.
Most dispensaries prices have been dropping. Here they are increasing. Good luck with that, you lost me.
Best dealz in town - A++ Customer service
I love this new dispensary, Ross was really helpful and sanctuary has one of the better menus in town
A new selection of cannabis products is always welcomed! If you're looking to spice up your cannabis tastes or are a cookie connoisseur, I'd strongly recommend Sanctuary!
Fantastic staff and excellent prices, not to mention a beautiful store and quality product!What else could you ask for?