They always help me walk out with the best value for the money I travel all over Florida and this is the best dispensary in the state I’m glad I live so close to sanctuary Sebring The crew rocks! Once again I traveled and was forced to go to another dispensary Wish sanctuary was everywhere!!
The staff at sanctuary is very helpful when I had surgery, I had to have something for pain and sleep and they help me very much and they’re always telling me about their sales that’s going on.
They always help me walk out with the best value for the money
Literally the quickest & friendliest service you will find in a dispensary. The staff here genuinely cares for your well-being! They are more than happy to educate & recommend products based upon firsthand knowledge. Great quality at a cost-effective price point. Couldn’t ask for more!
Rachel did a great job and great service at front desk 💫Gus also great at the front deskGus did it again give him a raise 💪🏾
Great dispensary never have an issue with my online orders. Very friendly staff and I’m usually in and out. 👍
Great prices only probelm is i spent like a year to get points to buy a $15 quarter and they dont ever have any. They even said it had been like a year. So now the point menu youre just not sure what is actually there. So now i just have thousands of points and never got the benefit of ever spending them. Literally started going down the road bc I cant even spend any points. I maxed out my med supply for a year to be told they dont have any cheaper flower as it states on their fake point menu.
Five star service with 1 star corporate policy. If you’re going to put your employees and patients in the uncomfortable position of refusing exchanges on flower, then add it to your returns and exchanges language. It isn’t there now and the manager just trying to do his job today almost lost a return customer through no fault of his own. It’s your least processed product and you know full well one of your least costly products. Policy says if customer is not satisfied or something is defective to return with product and receipt and exchange for something of equal value. Paraphrasing of course. Weird that it’s not in the wording of the exchange policy yet employees are expected to enforce it. Great employees though. Very trustworthy, friendly and helpful. In the end I’m happy with my experience. I wish I could remember everyone’s names there but I’m feeling pretty forgetful thanks to the products. Everyone was very pleasant and the bud tender was super into it and happy to help. He pointed me in the right direction and I arrived home with a small haul that I’m happy with. The state of Florida needs to get it together and allow dispensaries to display products. Most of us long time experienced users know what we like and don’t like so it would beneficial to at last be able to look at what we are getting.
Had to take some back that I bought, wasn't what I thought it would be. They couldn't have been nicer. I highly recommend this place, the professionalism is the best I've come across in a long time.
*****UPDATE: Went in again due to convenience, spoke to Rachel about my past experience, && she was able to turn my frown upside down, clarified what happened in the prior experience. She definitely saved my relationship with this dispo!Used to be an everyday customer but when my husband went to use his points for a reward he was not only hassled, berated but for the first time since the store opened, he was treated with attitude by the associates. Will never shop there again.
Had a deal in the app for 1 item 5$ tried to use and they tell me in store that I used a similar coupon in July. Not a fan of false advertising especially when you guys are so far out of my way.
It was my first time in today. They opened exactly on time. All the staff were friendly. The store was Very very clean.The prices were great.
This place is a joke. I’ve order here a lot and just have gotten to my point that this place is unorganized and it always falls on to the customer. I was told the items I ordered online where not available so to make sense of the deal that was available I added another strain only to get home and find out my correct order and strain was filled and is ready for pick up. BUT OF COURSE NO EXCHANGE OR REFUND IS ALLOWED I’m honestly so upset cause it was clearly an employees error but now is my problem and money that was wasted. Trulive does exchanges and returns. Honestly not shopping at this hole in a wall shop anymore. Truly hate feeling like I’ve been stolen from or mislead.
I have spent thousands with this company, and this is what two oz of flower looks like of there You Top Cut Alien cheese. I feel like my money has been stolen. I will absolutely never do business with Sanctuary Cannabis again. Please take your hard earned money elsewhere. You guys got me twice but never ever again. Straight garbage sold as top tear top cut flower. All it is is smalls sold at an increased price. People comment about the staff being good. Good staff with bad company practices still ends a bad experience.
Very nice and friendly. Very good prices. The treated you like a friend.
Great service and friendly staff. Check out their sales! Great products at very reasonable prices!
I recently moved to Lake Placid from Miami and was relieved when I found out I had a great dispensary nearby! Great products at super competitive prices. Sanctuary in Sebring has me convinced to the point where I will drive past my local dispensary here in Lake Placid and drive the extra 20-30 minutes to go to Sanctuary. Oh and Christine the budtender, she’s the best!
I love Sanctuary, one of the best dispensaries in the area. Best deals and the best flower! Christine was my bud tender last visit, and she was great. Had my order ready, and confirmed that I made some nice selections!! = )Have to give a shout out to Gus as well, one of the best bud tenders around, he has never steered me wrong on a recommendation!
Great deals. Quick service. In and out in no time. Friendly and knowledgeable staff
When we got there I let them know that my mother was legally blind and that she would need a little help and they were more than accommodating to my mother they got everything she needed and we left half the customers friendly staff good prices plan on going back soon the bonus was everything was half off only thing I wish they would have had was some stickers or free shirts so I can wear their product and promote for them
Everyone working there is great! Troy always makes it easy and knows his stuff! Will recommend this sanctuary for sure.
Troy was excellent with helping me decide which was best for me. Amazing cutomer service all around. Plz give this man a raise!!
Wonderful experience as always, Jesse had me cashed out quickly with a smile on her face as usual:)
Jesse and her co workers Are doing an amazing job. Sanctuary cannabis is one of those little hidden gems. I would like to draw some attention to them. There concentrates never disappoint. If you live within 30 miles they are worth the travel. Also I don't know everyone's namebut all do a out standing job. P.S. I need a another free hat. 🌟🌟🌟🌟🌟
Sales people were very friendly and knowledgeable. The flower is exceptional, but would like more variety.. The store was very clean and inviting. Christine was my budtender.
Troy and Heath are great people to deal with. I end up laughing everytime I am waited by them. They make coming in enjoyable.
Great staff, quality product and fair prices. You won’t be disappointed. Heath always makes sure to get patients to the back ASAP.
WHAT HAPPENED? Used to be my favorite store.Unfortunately the inventory at the store has gone downhill. The good buds I used to enjoy are rarely there. Having to wait a lot longer for what I like, I go elsewhere more often. Just the truth.
Always a pleasure to go here , the highlight of my week. All the staff is wonderful. Heath , Dakota, Jessica, Christine (everyone there is fantastic , I can’t remember everyone’s names) . They always get me in and out quickly, with a smile and a laugh every time. Prices are really great , especially if you pay attention to the deals and sales of each day /week on the website and purchase accordingly. Quality of the products is always top notch too. This is the only dispensary I will use since I moved to Sebring.
Banana bread was so great would definitely recommend it to anyone hope to see it again soon in sebring. Also super helpful Bud tenders thanks for the great customer service. -Rachel and Dakota
Briana was so helpful and informative. I am recovering from a leg fracture which is very painful and Briana helped me tremendously with pain management options. Thank you so much!!
Rachel is the best tender ive ever had the pleasure of working with her extensive knowledge on cannabis and friendly personal makes her the perfect employee and the bud is straight za
Rachel, Jesse, Dakota, and Troy are all the best they alway help me out whatever I need
Great store with awesome staff! Troy and Dakota were super friendly, knowledgable and helpful! Will definitely be back!
Friendly and helpful staff, good selection and prices! Briana was very helpful! Will definitely be back!!!
The staff is very knowledgeable, very friendly and make you feel like family
Briana is super nice and knowledgeable about the products that Sanctuary offers and connects to the customer on a personal level. This and many other reasons make me look forward to seeing her as she is my favorite bud tender 😊
Umm hello you probably missed it but you want to turn around for sure. Definitely a gem in the ruff for a medical Marijuana shop. Staff is always friendly, pricing is close to the best, short wait time, and usually have stock. Just check it out and you will see what I'm saying. Have fun every day:)
Great location, easy in easy out, Quality was on point!
Dakota and Rachel are the absolute best!! Dakota was very helpful over the phone giving info and Rachel did an awesome job answering my questions and had excellent recommendations. They made me feel welcomed and completely taken care of. Sanctuary should feel blessed, Dakota and Rachel do a great job representing their dispensary and taking care of their patients. 5 stars all the way ⭐️⭐️⭐️⭐️⭐️
Friendly and knowledgeable staff, great selection, competitive prices - what more can you ask for!
Good product,friendly staff and close to home...just ask questions and check THC values on ALL strains just as you would anyway...nice weekly discounts!
First time experience was great place was clean and everyone was great would recommend.
Rachel was amazing. Very knowledgeable, wonderful personality. Highly recommend going by and saying hello.
NICE PLACE, NICE PEOPLE, NICE STUFF, GOOD PRICES, GOOD SELECTION, SHOP TILL YA DROP! 😁
I am always greeted like family. Dakota and Troy are awesome!
It was ok hard to shop products are very good and first time customer get good discount
Don't waste your time they over complicate things. Like they don't want your business I will never go back.
I've been to a few different dispensaries over the last couple of years, and I find sanctuary to have the best quality flower and the best price. And top it off they are only 20 minutes away from me. Excellent service!
The staff working this morning (4/26/22) was absolutely awesome and quick!! Super helpful as well!!
I never have a problem here. Brianna is very professional and always takes care of my needs. Everyone in there is very nice.
Great customer service,,, this place is better than truelive with better weed, better prices and deals And you are in n out very quickly-smoothly.
George and Samantha made my experience so amazing!!! They cater to my specific needs and always let me know the specials deals going on!!!! This is currently my 7th visit will be coming back forever!
Excellent customer service! Easily located off 27 on the way to Lake Placid, Florida. Plenty of parking. Also, many products to select from.
The service is great people who work for y'all they're wonderful I enjoy going there
Amazing service with super nice people, I love the fact they have a tablet set up so you can scroll through the menu instead of just being told what they have. Their bud is fluffy and absolutely beautiful compared to others! Update:Still the top dispensery!!
Chem Glue and Starborough is some gas. Small presence in Florida right now with many additions coming statewide in the very near future. I'm excited and hope to see a location here in Cape Coral. The product was high quality and the strains were true to their known heritage, the northern lights was exactly as I remember from days gone by. Keep the quality in those buds, don't let growth kill your quality!
The best product around and the fairest prices. Great staff. Not sure why it's coming up sebring, but this is for sanctuary St Petersburg.
The incredible young lady who actually waited on us and because I’m 70 years old and I think you have some type of dementia believe me I asked her her name at least five times and she told me and it really stuck till you know today and now I can’t remember but she was incredibly smart personable great listener and patient
Very smooth and welcoming experience. Everyone there was very friendly, professional, knowledgeable and polite. All dispensaries should follow this level of customer service. Thank you guys!!
I've been to a few different dispensaries over the last couple of years, and I find sanctuary to have the best quality flower and the best price. And top it off they are only 20 minutes away from me. Excellent service!
Had a great first visit at Sanctuary! Thank you to Jackie, George, and Luisa for being so helpful and friendly! They had a wonderful first time patient discount, products were great, dispensary was super clean, and was in and out within 20 minutes. Definitely stopping by next time I'm in town!