What a pleasure, entering there is always a person at the front desk with a smile. I was directed to Nisa and she new products and within minutes she straightened out my reward acct. My product is a high quality. Always a pleasure at Sunnyside.
I absolutely love this dispensary !! The product is amazing and always have great prices. Each visit recently I’ve had the pleasure of having Nisa take care of me and the knowledge she has on each product is incredible, she knows what would work best for your needs. Best of all, she pays attention and knows what you like! Maddi is always great as well and so as the rest of the staff are so nice when your there. Product is top shelf the best. ! 👌
Want to say thank you to Cheyenne and Joey for the help and getting everything handled quite quickly!. I must say I’ve been going to a different vendor for a while now and it’s refreshing to come to your store. Not only is your product better but there is way more to choose from than Trulieve. Your customer service and environment is also wayyy better! Definitely looking forward to making this store my home store from here and out and can’t thank you again to the quality products and customer service! Will be spreading the word!If you value quality products with great prices with people who actually know what they are doing, please do yourself a favor and check these people out!
Madi has a great personality and is very knowledgeable about products! Everyone that works in Lady Lake Sunnyside double checks each other and makes sure the customer gets exactly what they ordered. Awesome group!!
This dispensary is a joke. Horrible leaf product. Tastes old and doesn't work.I got a headache every time I tried to smoke it. I threw it in the trash. No returns which I have not experienced at any other medical dispensary. Most dispensaries want to work with you to get the medicine you need. I am disgusted and feel like I was ripped off. I am not a novice I have been smoking for 50 + years. This place is insulting and worst pot I have ever had.
Wonderful customer service every time I come in! One of the only dispensaries I go to and I love it! Madi and Amanda are exceptional, very friendly and more than willing to help!
This place is absolutely amazing!! Melissa and all of the staff is awesome and always ready to help guide you through what works best for you!! Melissa not only takes her time to explain everything but is always ready to help with all your needs!! Very professional!!! Thanks so much for all you do 🙏💙
Went as a new customer & I was not disappointed. Place is clean. Melissa the Manager was incredibly sweet yet professional. I appreciate that they're the only dispensary I've been to that asks you to sign a HIPPA form. Every dispensary should follow suit. Overall, it's a great store.
I've been coming to Sunnyside for over two years. I have nothing but good things to say about them. The employees are equal parts kind and knowledgable on product and always incredibly helpful. There's other stores, and then there's Sunnyside. Stick with them if you like the best service and even better marijuana.
My husband and I visited Sunnyside to pick up an online order. Maddy was extremely pleasant and greeted us at the door. While Maddy went to grab my order, we chatted with Joey for a few minutes. Both Maddy and Joey offered their opinions on devices I was looking at. It was like talking with old friends; very easy and natural. Great job to these two. Some dispensaries feel really clinical and sterile. Sunnyside feels like a place with people you just want to chill with.
An excellent experience! The staff is knowledgeable and friendly and willing to take their time to help you decide.The store is a bright and open space just fitting for a called Sunnyside! Everyone should visit there at least once and try them for yourself 😁
As soon as you walk in the door you are greeted so happily. You can freely walk around and shop merchandise before shopping medical. They have a decent variety of options and seem to always have pretty good deals as well. They answer any questions you have and are very easy to talk to. I will most definitely be back.
I chose this place because of the name. Upon arriving I saw the drive thru option which I tried however I did not have an order previously placed. This is a cool service. It’s in an old bank and they redesigned it beautifully. The selection is amazing. The flower was top notch! Will definitely be back!
Madi and Jessica were extremely helpful with answering my question about certain products. Customer service skills amazing very friendly and definitely made me want go come back to this location based off just first impression! Great work here !
Natalie was amazing along with Joey and Desiree. They pay attention to you from the second you walk in to the second your out. They’re invested in your customer experience and fully guiding you in the direction you’re aiming to go in. They also care about you personally, this place feels more like a community and a family rather than just a service. Natalie, Joey and Desiree are incredibly kind and knowledgeable and I can guarantee you’ll leave wanting to come back ASAP!
My overall experience was very pleasant! The drive through makes getting help fast and easy especially for someone with anxiety issues. I was assisted by Laura/Madi and they made my experience fast, simple and were very friendly! Also the products are great!
So I just visited here last week. It was my first time ever in a dispensary. I was greeted so warmly and immediately helped by Joey and Desiree. They made the process so easy, informative and were so helpful patient and knowledgeable. They were also very professional, detail oriented and kind! They are conveniently located and the place is very clean organized and put together. I had a great first experience. They have a plethera of choices, accessories etc and are so willing to help you and make sure you get what you need. I'll Def be going back ! God bless!
This was the 1st place I visited after acquiring my MM card. The people at Sunnyside were very welcoming. They were patient with all my questions and explained things to me without me feeling like I was a burden by asking so many questions. The product that they recommended worked well for me. I would definitely recommend this establishment to all my friends and family.
Desiree and Joey made me feel welcomed from the moment I stepped in the door and showed that I was a new customer while debating going in or waiting at the counter like the sign said. We had such a great laugh I knew the experience would be great overall. Once inside, both Desiree and Joey made sure I had everything I needed to be set up in the best possible way(when they didn’t have to as a pre-ordered. They explained a ton to me and were invested in me as their customer and as a person. They were so kind and cared about my experience there and made me feel like i was a more than just a customer. Often times at other dispensaries, people behind the counter are rude or don’t care, it’s just a job to them or they take HOURS. Joey and Desiree are the definition of customer service and wowing your clients. Thank you both for making Sunnyside feel home and allowing me to feel so welcomed.
First time in. Mack checked me in & gave me a quick tour. Super efficient & kind! I was turned over to Laura who helped me with my items & answered questions. She was knowledgeable about the available products I was looking for. Again, super kind & efficient. I appreciate the already great deals & low prices & was able to hold onto my first time discount until next time! I'll definitely be returning 💚
My experience with Sunnyside was great, i was a bit lost when he took me to see their items but Joey helped me out with showing me how things worked in store. The place smelled great inside and was decorated beautifully. Joey was very good at explaining everything, he made sure he didn't leave anything out and helped me save money with his vas knowledge on the items. I would recommend a visit and will go again. 💕
This is by far the best dispensery I have used this far. I was greeted upon entering and after setting up my account i was guided to a young lady who was utterly amazing. Her suggestions were spot on and much appreciated. I apologize for forgetting her name but her knowledge and professionalism was truly outstanding. The other thing I liked was they check each others work, keeps from having discrepancies and the young man who did that part offered to put my Keefe on ice until i got home. It was the topping on the cake. One more thing i wanted to mention. You get 50% off your first 4 visits. Nobody I know of does that! I will be back often. The quality in the product is phenomenal and worth the money which wasnt that bad.Best Dispensery in my area, should get 10 Stars!
Natalie and Jessica were great! I am a new patient and they were informative and easy to talk to!! I ordered some Tye Dye and it smells and smokes very good! For my first time here I can confidently say I will be coming back!!
The two ladies working were phenomenal. So informative was able to answer all of my questions and were just so welcoming. I would recommend this place to anyone.
Today was my first time shopping at Sunshine and boy was it a treat. Not only did they have the products I needed, the staff (Madi & Natalie) were very helpful in making my selections. Prices are excellent!
Amazing service! Extremely accommodating, they adjusted my delivery time because I had to scheduling conflict.Kae B. Was very informative, thorough, and friendly!
I would just Love to thank my friends Angel, Kyle and Tyler sooooooooo very much ❤ for all the kindness, knowledge and genuine concern shown to me during my first experience with Sunnyside, I look forward to my next visit. I highly recommend visiting especially if your looking for a place where they take the time to educate you on what is best for you and your needs... I just loved them all thanks again Evie❣
Today I had a great experience in Sunnyside. I was able to get a matched price from Cameron for a new nectar collector! Tyler made the checkout process very easy, and I am grateful for Sonya’s awareness for noticing the price difference. #1 dispensary in Ocala, Fl!
Laura was super kind and welcoming at the front. It was my first time in Sunnyside and she was very insightful. She even walked me to purchase counter and introduced me to Alec who was very helpful and also provided me some new knowledge to their products. The whole experience was pleasant , quick, & exactly what I needed! The location was super clean and the vibe inside was relaxing! Thanks for the help Laura & Alec!
I always have a great experience when I pick up from Sunny Side. It’s quiet and chill inside, some other dispenser shops are loud and remind me of a car dealership when you get flocked by sales persons. NOT SUNNY SIDE! You’re greeted and checked in immediately, then soon after serviced by one of the many great flower keeps there. Tyler was VERY polite and knowledgeable about products and helpful when I got confused about certain parts of my marijuana allotments. All in all I’d give this particular store 10 stars if I was able. Great team and well kept clean store!
Had a great experience today with Sam and Laura, they were very helpful and outgoing during my first visit, I will be returning for more.
People here are great, have the biggest selection of accessories I’ve seen at any dispensary. Prices are better than the competitions. Product comes fresh and the staff is very knowledgeable
I have been to Sunnyside 3 times now. Very nice people who provide good service. I had an issue with one of the concentrates and management swapped it out. Prices on concentrates are excellent when on sale or purchased in bulk. I enjoy the Golden Raisin hybrid concentrate clocking in at 86% THC. I haven't tried the flower but will do an updated review once I have.
I have only visited Sunnyside 4 or 5 times and this particular store in Lady Lake Florida gives “THE BEST” customer service! Every person is kind and very informative. They treat you with the utmost respect and care of any place I’ve ever visited These people deserve recognition for this! Shaine and Laura are awesome people and very hospitable I have never had a bad experience just great customer service!!!!!
Natalie and Laura were excellent. They answered all my questions and were extremely patient with me during my first visit to any Sunnyside location. Thank you so much for a wonderful experience.Comfortable location and good products. I will be back!
I have shopped here multiple times, often with my girlfriend; and the staff here is so personable & friendly!! I'm regularly surprised by how much info they know about the products, and love their accessory displays in the showroom. Biggest thumbs up to Keri- (-I hope I'm spelling that right) as she has been the familiar and friendly face every time I've visited.
Laura an Alec were so patient with me as I looked over the menu several times. They were able to provide all the information I needed on individual product as well as make sure I was aware or their specials. Great customer service in an extremely well kept store with beautiful displays.
I have only visited Sunnyside 3 times and this particular store in Lady Lake Florida gives “THE BEST” customer service! Every person is kind and very informative. They treat you with the utmost respect and care of any place I’ve ever visited These people deserve recognition for this! I love Keri, Brandon, Shauna, and there’s 2 other gals that are so awesome and I can’t remember their names, but they are great people Please recognize these individuals as they are wonderful
I recently visited Sunnyside Medical Cannabis Dispensary and was blown away by the level of service and knowledge provided by the staff, particularly Kay. Not only did they take the time to educate me on the various products available, but they also made sure to match me with the perfect strains for my specific needs. The atmosphere was comfortable and welcoming, and I never felt rushed or pressured. I highly recommend Sunnyside and give a big shout out to Kay for their outstanding customer service. Thank you for making my experience a memorable one, I will be back!
My first visits to this location were underwhelming and unimpressive. Today I stopped in out of convenience and was met with a very friendly warm smiling face at the front door.I was sent to the backroom where a fine young gentleman assisted me and gave recommendations. Upon selecting what I wanted, theother woman there with the pretty eyes, (whom I would assume is the manager) struck up a very nice conversation with me letting me know about some of their new programs there, and gave me collateral explaining their new programs and also told me about how they just conveniently opened up a drive-thru window that can be utilized by customers until dusk. I see this as being an amazing convenience for people going forward. And then just to top it all off the manager comped me a freebie on the way out the door.Bottom line: this location went out of their way, and made it their business to earn mine.KudosI will be back
Went to Sunnyside for the first time today and was impressed with the look and vibe. Other dispos look dull and dreary and remind me of a doctors office, while this on the other hand was very welcoming with bright colors and an open layout. Alec helped me and was super friendly and answered my questions as well as the other staff I interacted with.As for products I'm happy with my purchase, Sunnyside was the only place that carried what I needed. I also like the fact that some merch is available to look at before purchase like a regular store, seeing anything before I buy it is always a good look.Keep up the good work, will definitely be back.
This place is awesome!! Keri and Alec were attentive and ready to pull out facts left and right... while being cool as heck! The store itself was clean and the wait was minimal, the products are great and the DEALS ARE AMAZING.
Great customer service!!!! from beginning to end Keri and Shaunna helped me get In And and out in no time. I had questions about the certain product and without hesitation they where able to help with the concerns I had. Best dispensary around!
Awesome place and great staff. Alec and Matt were more than eager to help answer all my stupid questions. They took away the intimidation that I feel when I don't know things. They always offer great deals here.
Love the open layout of the store you can see what products they have for sale rather than just seeing them on line. Alex and Matt were very helpful and knowledgeable. Good prices and sales.
The store was very clean and comfortable, and the team was super friendly. Shaunna did a great job helping me pick the perfect strain. Keri and matt were very knowledgeable about everything and as a new patient, they definitely filled me in on some good info. 10/10 would totally shop again.
So first off, smells delicious in here.Super friendly and helpful staff that are willing and able to explain their products. This was an amazing first experience and I'll be sure to frequent this dispensary as often as possible.
One of my favorite dispensaries by far! The staff takes time and goes above and beyond to ensure you have all the information you need to make decisions about your medication needs. Shaunna is amazing. One day I asked if they knew the closest smoke shop because I needed a new glass piece. Before I knew, she had looked it up and had a list with locations......best service in town
Best customer service in the game! Troy,Matt and all the others who have names which I can't remember hands down best of the best. Staff is veryyyy smart on there products. Honest through and through. Few places make you feel like your visiting a friend and this is for sure one. Always look forward to going in. Thanks for being where you are! ✌️
I really like Sunnyside in Lady Lake. I'm so glad they are in Lake County now. I went there today and picked up an awesome deal on 3 rosin carts. Emily helped me out she was super friendly and informed. She helped me out quickly too. There rosin carts always taste exactly like the strain that they are made from. I truly believe, hand's down that Sunnyside has the best quality medicinal marijuana in the state.
Went today for first time. Checked in by Shauna who was very nice and efficient. Lindsey and Emily helped fill my order. Both ladies were super sweet. Very clean and reasonably priced. Only downfall is they are not comparable in first time shopper discounts. They only offer a one time 25% off total order. But again they are reasonably priced so not that big of a deal. They have a very nice selection also which is much nicer than some of the other dispensaries around here. Thank you so much Sunnyside! I’ll definitely return!
My first time at Sunnyside was a great experience! I got 25% off from their sale and got a rain check for my first visit discount. Everyone in the building was super friendly, knowledgable and helpful. My cashier Brishaad was awesome! The energy was so great I am applying for a job there. Very impressed. Will definitely be back.
First time visiting this location and it was FANTASTIC! Troy and Kelly were so nice and helpful! Nice to go into a local dispensary that knows their products and treats people with respect! Thanks for a great visit! Cant wait to come back!!
This place and staff are AMAZING ! I had the pleasure of having Troy and Kelly help me during my visit and they made the whole process fast and easy .Will def be returning to this location .
What an amazing experience! Troy was a nice warm smiling face as soon as I walked in! He recommended Runtz Flower and it is by far my new favorite! The store is beautiful and spacious. I will be going back very soon!
Been here twice now and the place is absolutely beautiful. They have it set up nicely.If u go in see troy he is awesome. Super friendly.
The inside is set up great , plenty of room and a nice area to walk around and shop ! I am happy with the whole flower I purchased. The staff is very friendly and helpful & I look forward to my next visit so I can try more products.
I just bought three different strains of flower at 7 grams each at this location and all 3 were super harsh to smoke and had little to no effect at all. And when I went back to maybe try and get an exchange they told me they can't do anything for me as all sales are final, I guess that's even if the product is defective btw,but not for me. I have dealt with many dispensaries that have great return policies if you are not happy with the product but im telling you you won't be and they won't do anything about it
As always great staff, great products & great sales!! Love the new store!