Surterra Wellness Dispensary in Brooksville, Florida

Surterra Marijuana Dispensary and Delivery in Brooksville, FL

745 S Broad St
Brooksville, FL 34601

Call for Delivery:

Mon – Sat: 10am – 8pm
Sun: 11am – 5pm

Payment Methods:

Cash or Debit Card Accepted ATM Available

Florida Dispensaries Black

Dispensary – Open

A Surterra Wellness dispensary in Brooksville is open at 745 S Broad St to service Spring Hill, Hudson, Port Richey, and Hernando & Pasco Counties overall. 

Surterra Wellness provides top quality marijuana products to patients that have received a medical cannabis certification. This Brooksville cannabis store will carry the popular Coral Reefer cannabis brand, a collaboration with the singer Jimmy Buffet.

Low THC high CBD products are available to MMJ patients near Brooksville as well.

SURTERRA MARIJUANA DELIVERIES RX – AVAILABLE NOW!

Surterra Wellness cannabis products are available by home delivery or business in Brooksville, Spring Hill, Hudson, Port Richey, and throughout Hernando & Pasco Counties.

Surterra’s medical marijuana products are available by delivery for patients with a Florida Marijuana Card. Click here for more info.

Call 850.391.5455 between 9am-5pm est Mon-Fri to schedule Surterra Deliveries RX.

Delivery is now available in select areas of Florida. There is a $25 fee for delivery, and orders must be $100 or more after discounts to qualify for delivery. Orders of $150 or more after discounts qualify for free delivery.

Surterra Florida

What People Are Saying

Laurie C.
Laurie C.
23:45 10 Mar 23
Excellent service from everyone especially Kristina. The product is great and explained thoroughly. Have already... recommended your storeread more
Sherri J.
Sherri J.
20:28 03 Mar 23
Other than nobody answering the bell at the drive-thru it was a good visit. My daughter had ordered her medication and... I took her to pick it up. She was in and out in no time. Plus as a added bonus they were having a sale on what she was looking for.read more
Jason27
Jason27
20:48 24 Feb 23
Every dispensary I’ve been to, has taken my ID. The first time in this building in over a year and I’m turned away with... an ID I use everywhere else. I’ll be happy to go elsewhere. Bet they take my money.read more
Dawn H.
Dawn H.
21:08 30 Jan 23
I was beyond disappointed with my experience at this place; Wishing that there was a rating below one star. I was... greeted by a helpful new employee who was being trained by a condescending punk . It really made me question how he could have such a cavalier attitude towards customers until I observed his manager putting forth an embarrassing example of leadership. In my opinion, men who have this sort of mire for women should not be in any type of health care. I believe that my 30 years as a Registered Nurse qualify me as an expert on this topic. This place might be okay for the boys who want to get high. However, if you are a true patient seeking expertise to discover solutions to real ailments, go elsewhere. These people were not capable.read more
Michael A.
Michael A.
03:20 31 Dec 22
I can't say one bad thing. Quality of vapes, flower, concentrates, and tinctures is phenomenal. The deals every week... are the cherry on top.read more
Tiki F.
Tiki F.
21:22 30 Nov 22
I gave 3/5 stars because although I love your product and staff are always helpful and kind, the store is always out of... stock of the items i use. It’s medication & necessary for sleep/pain and wellbeing. It’s not good to run out and relapse!read more
Tina D.
Tina D.
02:09 26 Nov 22
I love fling to suterra, enrolment is friendly, fast, and always accurate... They take their time to explain to me... all the different products & their effects...I would suggest everyone with a mmj card to give them a visit.. thank you.....- Tinaread more
wendy D.
wendy D.
14:06 23 Nov 22
Absolutely fantastic, the Brooksville surterra has the best people ever, they are so helpful and friendly, every time... I need to know about a product they make sure I understand, I couldn't ask for better quality of workers, thank you for such great serviceread more
Jacqui Mckenna (.
Jacqui Mckenna (.
21:16 13 Nov 22
Very knowledgeable and friendly staff. Always has a great selection of products and great deals! The drive through... service is a bonus!read more
Donna D.
Donna D.
13:25 10 Nov 22
This is the best dispensary in Florida. The staff is very knowledgeable and kind. It is the only one I go to. Any... questions or suggestions are right on the mark. I have numerous medical problems and they help me with each symptom. Thanks guys your the best AA+++lread more
Crystal W.
Crystal W.
20:04 24 Oct 22
I really want to put 3 stars. Last 2 times I've gotten the Medical Marijuana it seemed really stale. It basically... turned to dust and what didn't was crispy like and crumbled. Was hard to smoke in paper due to the sticks and stems in the ground flower that punctured the paper. Not impressed at all by them. It was a waste of my money and I probably will not go back.read more
Mas 1
Mas 1
21:03 18 Sep 22
This place is night and day from the other dispensary I've been to. It is very relaxing, calm and peaceful NOT chaotic,... busy and loud like the other place. The people who work there are very polite, helpful a just some really nice and balanced people. The place is clean and relaxing. I feel good when I go there and I'm thankful for it.Love the store discounts too!!!read more
Christopher F.
Christopher F.
01:07 17 Sep 22
The product is actually really good, but why pay $40 an 8th (their best discount on premium flower) when there are... places like the Flowery who will deliver for free over $100, and you can get 8ths of premium for $20-30 consistently. I love Surterra's premium flower, but can't justify the price. It's a shame. Wish they would stop being greedyread more
Jamie M.
Jamie M.
23:20 01 Aug 22
Everyone who works there, does so with a smile, and a positive attitude. They all are extremely knowledgeable about any... one of their products, there’s no question that they are unable to answer. Amazing prices, incredible specials….I’m definitely a customer for life.read more
Jess
Jess
13:31 01 Aug 22
I have gone to a few other dispensaries in my area. This is my go to preferred dispensary. The staff are so friendly... every time I go, quality products, and I love that they email me with deals daily! Absolutely love this place!read more
Michelle L.
Michelle L.
18:46 16 Jul 22
I would like to give this review specifically to Robert Goethe super nice guy . Very knowledgeable, thank you for your... kindness and caring for I just had a molar pulled prior to going to despendory .read more
Brooklyn
Brooklyn
21:05 14 Jul 22
Today was dispensary day😂. Stopped by all my dispensaries to load up. I stopped by from surterra for chocolates... bc they were 50% off. The chocolates are great from this dispensary. It has a drive thru, so I placed an order and went thru the drive thru. Awesome experience 👏.read more
Nancy W.
Nancy W.
14:26 12 Jul 22
We use the drive thru when it's open. But the place is always clean. Very nice people.
Anna A.
Anna A.
00:28 02 Jul 22
We placed an order on Thursday, June 30th. They were having a 40% off sale. They were slammed with orders because we... received a call asking us to change our delivery time to Friday, July 1st, between 4:30 & 7 or 7:30. OK. Np. Now its Friday. Time's a passing, 7:30pm comes and goes, no text message, can't contact them because it's after 6p, no chat available, so we go about our business which was feeding the next door neighbors cats. We left there at 8:08 which was when I saw the delivery driver leave our driveway. We ran screaming after him but away he went. This is unacceptable. My husband is a medical patient on a fixed income who relies on the sales & delivery service offered. It's going to be a VERY long time before we darken Surterra's doorway again, if ever. Thank you for sticking it to us. I hope your customer service improves because you sure need it to if you're to continue to build a base.read more
Kyle E.
Kyle E.
15:47 26 Jun 22
I always leave happy. The staff is always very friendly and knowledgeable, I save alot of money shopping during the... daily deals. I wish there was a way ( or jar ) we could extend some gratitude to the staff.read more
πετρⲁ
πετρⲁ
01:38 19 Jun 22
My most recent experience was very poor. For my first visits they gave large buds. Now each time I get tiny pellets... from the bottom of the plant, which don't receive the same amount of light, so they are much lower in potency 😓.Not to mention minis/littles are usually $25 at other dispensaries. When I told them this, I pretty much got told tough luck. I wouldn't leave the store without checking my purchases in the future. I really wanted to be a customer of Surterra, but I will go somewhere else to avoid getting ripped off.read more
Heather H.
Heather H.
22:09 18 Jun 22
Great staff, wonderful place. Also I wanted to edit this to give Gabby, one of the store managers, a shout out she is... amazing!!! Thanks again Gabby!!read more
rose G.
rose G.
03:48 03 Jun 22
Nice place to go ...easy fast n people are helpful n friendly...I appreciate your help Adam in the Brooksville... store...always nice to see you .....read more
Sam N.
Sam N.
05:40 12 May 22
Surterra is the place to go for your medical cannabis needs. They have an online catalog of their available products.... You can order online and pick-up later that same day at a drive-up window. (It used to be a bank.) They also offer home delivery to certain areas. As an alternative, you can shop inside, and their personable and helpful staff will assist you with their products and help determine which products are right for you. There is a limit now on how much can be purchased in a month; it's a state requirement. Just remember you must have a state of Florida medical marijuana card. You must pay with cash at the drive-up window, but they accept debit cards inside at the counter.read more
Ruthie B.
Ruthie B.
14:40 27 Apr 22
Surterra in Brooksville is my Fav go to. I have been to every dispensary around the area, by far the best service and... such a mote personal experience. From the store manager to all the staff I have encountered, every single one is knowledgeable and just great people. #1!!read more
Ruthie B.
Ruthie B.
22:40 20 Apr 22
Surterra in Brooksville is my Fav go to. I have to every dispensary around the area, by far the best service and such a... mote personal experience. From the store manager to all the staff I have encountered, every single one is knowledgeable and just great people. #1!!read more
Sandra H.
Sandra H.
14:26 04 Apr 22
Awesome new patient discounts. Crumble was great Tropicana haze crumble looks and taste like you're hitting a bud. The... best smelling and looking wax I have ever smoked. High ly recommend. 👍🏼👍🏼😁read more
Marie R.
Marie R.
01:30 02 Apr 22
Very friendly and helpful. Megan greeted me and is quite knowledgeable. Clean store too!
Jennifer H.
Jennifer H.
12:26 28 Mar 22
Very tranquil & friendly shopping experience. Large selection, friendly staff. And if you check their website, you'll... find that always running specials and sales! 10/10 Will shop there again! Love this place!read more
Sandra S.
Sandra S.
19:21 21 Mar 22
I went to Surterra today and was helped by Nelson. He was the most patient as I changed my mind many many times on... what I wanted. He explained how each product I was asking about was able to help or not help so much. He made sure I had whatever discounts are available without my asking. This is now my favorite place. He has excellent customer service skills. Thank you Nelson for making this easier for me.read more
Mike P
Mike P
03:59 09 Mar 22
(: This Place Is Great!!! :)Adam & The Crew Were Very Knowledgeable, & Were Eager To Answer My Question About The... Products. I Especially Appreciated The Warm-Friendly Atmosphere :)(: Keep Up The Great Work, Fellas 🙂read more
Hannah A.
Hannah A.
01:01 07 Mar 22
Staff is friendly and the drive thru is such a help! I'm always happy with my products and several times they've given... me a higher percentage than I ordered which is the best surprise! Amazing CBD selection and ratio selection.read more
Deborah W.
Deborah W.
02:12 22 Feb 22
I may go to other dispensaries but I always come back to Surterra. My two favorite vape pods are Relief and Revive.... Today I picked up two pods and got a new pod battery. This is my second one. The first is still working perfectly. I keep an Indica in one and a Sativa or Hybrid in the other. Today’s associates were extremely professional and knowledgeable of the product. Keep up your good customer service 👍🏽👍🏽✌🏽read more
Zach Z.
Zach Z.
23:54 14 Feb 22
2022 update: my last two visits I was able to get 26% and a 29% vast improvement over how it was before. Prices are... still a little high.Original Review: want to like this place. But their prices are way to high. Its nearly impossible to get flower above 20% THC here, and even their ground flower is twice as expensive as anywhere else.Above average customer service though.As a side note every store i have just casually asked for a discount everywhere I go. Everywhere else will just extend a little extra discount to make the sale. Surterra absolutely will not. Good staff poor management.read more
Sandy L.
Sandy L.
18:56 11 Feb 22
Beautiful, clean. Helpful smiling employees. Knowledgeable as well. Highly recommend!
Zach Z.
Zach Z.
16:55 04 Feb 22
I want to like this place. But their prices are way to high. Its nearly impossible to get flower above 20% THC here,... and even their ground flower is twice as expensive as anywhere else.Above average customer service though.As a side note every store i have just casually asked for a discount everywhere I go. Everywhere else will just extend a little extra discount to make the sale. Surterra absolutely will not. Good staff poor management.read more
Caryn S.
Caryn S.
00:54 29 Jan 22
This was my very 1st time and experience at this Surterra establishment. I had the pleasure of meeting Kristyn who was... was ever so helpful. She was personalable, professional and knowledgeable. She went above and beyond I am sure tthat I will return and refer my friends. Thank you Kristyn for making it a Surterra Experience.read more
JennyO. L.
JennyO. L.
15:22 20 Jan 22
The best dispensary in the area. Kristyn, and Nelson were great. Along with the tremendous service, product and price... outstanding, Thank you.read more
Tony D.
Tony D.
22:16 02 Jan 22
Of all the dispensaries I have visited, this is the first one where you have to order at check-in, where there is only... one person working, which creates a feeling of being rushed to order, because you are in essence, holding up the line. It feels more impersonal, less private, and slows down the entire process. I hate it.Besides that, I have been pleased with their pricing and product. They have never been out of ground flower when I need it, regardless of the day of the week. (I'm talking to you, Trulieve!)Most associates are friendly and helpful. A couple of the supervisors who will remain unnamed...not so much.Update July 4: Ian assisted me over the phone with a persistent issue. Pleasant, friendly and helpful. When I arrived at the location, two very friendly associates greeted me and signed me in, then a helpful associate rang me up, and I was thanked by multiple associates when leaving. A+.PS: I Love your BOGO sales, and how you mix up the products on sale. Thank you.Update November 12: Associate "Meeshie" (spelling? 🤷) is in the wrong line of work. Rude, confrontational, and just generally unpleasant. I've changed to another location to avoid having to deal with her misery ever again. 👍🙂read more
Mas 1
Mas 1
20:33 23 Dec 21
This place is night and day from the other dispensary I've been to. It is very relaxing, calm and peaceful NOT chaotic,... busy and loud like the other place. The people who work there are very polite, helpful a just some really nice and balanced people. The place is clean and relaxing. I feel good when I go there and I'm thankful for it.read more
Evelyn M.
Evelyn M.
22:53 18 Nov 21
Larry and John were helpful and awesome. I had an issue and Larry resolved it quickly and professionally I’m thankful.
Angela C.
Angela C.
01:05 27 Oct 21
Great place very knowledgeable & Professional. Great first time experience. Awesome price range, will definitely be... returning.read more
Hawk K.
Hawk K.
23:41 19 Oct 21
Staff are super helpful and friendly, but the company itself could use some work. Even if you place an order before the... location opens, while something is in stock, if its a popular sale with a lot of walkins, might not get it what you ordered. Also some of the highest regular prices for flower.read more
Louella H.
Louella H.
20:34 24 Sep 21
Best cannibis despencery in Florida. They help my medical needsLove Surterra
Kelly S.
Kelly S.
18:15 23 Sep 21
I love this dispensary. Products are top shelf all the way. Going into the store was a very quick and painless... experience. Customer service was excellent and service was fast and friendly.My delivery experience was nothing less. I highly recommend Surterra in Brooksville for a refreshing experienceread more
Nancy W.
Nancy W.
09:49 23 Sep 21
We use the drive thru when it's open. But the place is always clean. Very nice people.
Rebecca all inked U.
Rebecca all inked U.
02:52 21 Sep 21
I quit going here many months ago because repeatedly I was getting bad cartridges. Most of the time they would clog up... and pull through the mouth piece. Yes they would fix it but I got tired of the inconvenience. Well I thought I would give them one more try. This time my cartridge had two huge cracks in it and most of it had leaked out. Im done. Too many other choices to continue to waist my time and money here.read more
Tracy g Hannah R.
Tracy g Hannah R.
05:40 18 Sep 21
I enjoy the Ground Flower $50./7mg. Great Strains available. I have ENJOYED ALL PURCHASES No Complaints @ the... Brooksville store. EXCELLENT DISTILLATE SYRINGES(black lime reserve) NONE-BETTERread more
Master C.
Master C.
11:18 15 Sep 21
I want to like this place. But their prices are way to high. Its nearly impossible to get flower above 20% THC here,... and even their ground flower is twice as expensive as anywhere else.Above average customer service though.As a side note every store i have been in intentially been a few dollars shore. Everywhere else will just extend a little extra discount to make the sale. Surterra absolutely will not. Good staff poor management.read more
eva R.
eva R.
21:23 28 Aug 21
People work there seem nice n usually have good experience. But today I got home n wax container was empty. So I had to... drive back there to replace n it's a 45 minute drive n just figured they would say next time I'll give a discount for having to come here twice over ur container being empty. I know stuff happens sometimes. But hey discounts always help lolread more
john H.
john H.
02:52 18 Jul 21
The staff was helpful and knowledgeable. I was surprised how fast I was in and out. I feel they are an improvement... over Trulive.read more
Tony D.
Tony D.
22:02 04 Jul 21
Of all the dispensaries I have visited, this is the first one where you have to order at check-in, where there is only... one person working, which creates a feeling of being rushed to order, because you are in essence, holding up the line. It feels more impersonal, less private, and slows down the entire process. I hate it.Besides that, I have been pleased with their pricing and product. They have never been out of ground flower when I need it, regardless of the day of the week. (I'm talking to you, Trulieve!)Most associates are friendly and helpful. A couple of the supervisors who will remain unnamed...not so much.Update July 4: Ian assisted me over the phone with a persistent issue. Pleasant, friendly and helpful. When I arrived at the location, two very friendly associates greeted me and signed me in, then a helpful associate rang me up, and I was thanked by multiple associates when leaving. A+.PS: I Love your BOGO sales, and how you mix up the products on sale. Thank you.read more
Tina C.
Tina C.
16:14 28 Jun 21
Always a great place and just the products I need for my medical issues. Its faster if you order online and pickup in... storeread more
Nancy S.
Nancy S.
10:43 08 Jun 21
Excellent! This place really impressed me. The way it's set up itsunconventional medicine in a more conventional... setting. It has benefited me and I'm sure many others who fight chronic pain. I'm grateful for it.read more
Karisa F.
Karisa F.
00:51 08 Jun 21
Love Surterra. Way better than trulieve. Deals daily on their website. Highly recommend 😉
Ramissen R
Ramissen R
01:09 27 May 21
We had the BEST experience with Sereni at Surterra. She is so knowledgeable and passionate about helping people. We... absolutely love her and will be back. Thank you for making our 1st visit one to remember 💪🏼🔥read more
Sam N.
Sam N.
22:45 17 May 21
Surterra is the place to go for your medical cannabis needs. They have an online catalog of their available products.... You can order online and pick-up later that same day at a drive-up window. (It used to be a bank.) They also offer home delivery to certain areas. As an alternative, you can shop inside, and their personable and helpful staff will assist you with their products and help determine which products are right for you. There is no limit as to how much you can purchase or how often. Just remember you must have a state of Florida medical marijuana card and pay with cash.read more
Cristina C.
Cristina C.
18:56 09 May 21
Really love the environment and the best service for orders for drive up I would pick this over other mmtc in the area... they have all different productsread more
Tony D.
Tony D.
14:20 28 Apr 21
Of all the dispensaries I have visited, this is the first one where you have to order at check-in, where there is only... one person working, which creates a feeling of being rushed to order, because you are in essence, holding up the line. It feels more impersonal, less private, and slows down the entire process. I hate it.Besides that, I have been pleased with their pricing and product. They have never been out of ground flower when I need it, regardless of the day of the week. (I'm talking to you, Trulieve!)Most associates are friendly and helpful. A couple of the supervisors who will remain unnamed...not so much.read more
Jennifer A.
Jennifer A.
16:25 20 Mar 21
Love Surterra. Everybody is so nice and knowledgeable! Quality products and their website is always up to date. Wish I... could say that about other local dispensaries but...nope. I know I can trust Surterra - also can't say that about the other local places. I just wish they were closer to my house (I wouldn't go anywhere else if that were the case). Shoutout to Josh for being amazing every time I come in. He really knows his stuff and he's always enjoyable to be around.read more
Robert A.
Robert A.
00:55 25 Feb 21
I was very satisfied with the professionalism displayed here at this Store. An extra thank you to Megan T.for taking... the time to answer all my questions. As busy as the store was, shewas very pleasant and was indeed attentive to my concerns. I will back soon.read more
Christy M.
Christy M.
17:17 17 Feb 21
They are great! They have everything you could possibly need. They will explain everything and answer any questions you... have. Highly recommendread more
L C.
L C.
16:30 31 Jan 21
Really nice dispensary. Megan helped me and had so much info that it really made the trip there all that better. There... was no pressure into buying things I don’t need. She answered all my questions I had. The products were very nice with no complaints. Will be returning again soonread more
Kimberly M.
Kimberly M.
16:38 22 Jan 21
Sereni was so helpful and informative! She helped me pick what was right for me! I highly recommend her and her... kindness. The office was clean and efficient.read more
Rob G
Rob G
16:55 21 Jan 21
Surterra is awesome! Their staff is super friendly and helpful. Sereni is one of the staff members that helped guide me... to the product that i needed for my situation for anxiety and sleep. Big shout out to her and the entire staff! 5 star no doubtread more
Suni N.
Suni N.
15:54 08 Jan 21
They took such amazing care of my grandmother. I love them for it. They were so sweet and gentle with her. If I ever... have to come back I will gladly come back.read more
Tracy g Hannah R.
Tracy g Hannah R.
02:50 03 Jan 21
I enjoy the Ground Flower $50./7mg. Great Strains available. I have ENJOYED ALL PURCHASES No Complaints @ the... Brooksville store. EXCELLENT DISTILLATE SYRINGES , NONE BETTER 🌞read more
debbie H.
debbie H.
23:30 27 Dec 20
Great to order then use the drive through to puck up when it's done. Very convenient.
Nikolas C.
Nikolas C.
01:30 16 Dec 20
Sereni really knows her products, very knowledgeable and efficient. I went in knowing very little and she went above... and beyond. Couldn’t believe all the options. Happy to have a place close to home I can rely on.read more
Cyndi S.
Cyndi S.
18:52 10 Dec 20
The staff is wonderful, very nice, and welcoming, and helpful, especially Nick Webster he is very helpful,... knowledgeable, he has made my experience there comfortable, an pleasant, Nick helped me figure out what flower works for me. Thank you Nick Webster for being so nice, and having a smile every time,read more
Anthony “Smoke” D.
Anthony “Smoke” D.
17:54 01 Dec 20
They don't offer any type of discount program ... They don't have a point program like everyone else does...their buds... are really small and very full of stems... definitely not going back... I would rather go without my medicine then to wast money thereread more
Jean H.
Jean H.
18:37 16 Oct 20
First time visit to this store. Everyone was friendly and helpful. Pleasant surroundings and very clean. I bought what... I needed and was out the door in less than 20 minutes.read more
Chris C.
Chris C.
16:18 11 Oct 20
I would have given them 5 stars but I purchased some of their pre ground flower and it was like powdered, I had to use... a pipe to smoke it, and then it was difficult. It also had a fair amount of stems, no leaf on them, just sticks. The effect was good though. I thought I might have gotten a bad container, so I purchased more, and it was worse than the first, sticks and powder. I won't be getting any more.read more
Debbie D.
Debbie D.
20:59 11 Sep 20
They we were professional
Danielle M.
Danielle M.
05:04 07 Sep 20
Great location, great prices and great products personal favorite product here is their Surfin in a Hurricane vape pens... for great quick reliefread more
Kevin T.
Kevin T.
19:06 06 Sep 20
Super nice n helpful
Cari
Cari
17:05 06 Sep 20
Friendly employees. Very helpful and knowledgeable on the products.
Alisha B.
Alisha B.
16:27 06 Sep 20
I've never had a issue at this dispensary, the service is always fast and the tenders are really nice. I love how clean... they keep it and always smells 𝔾𝕆𝕆𝔻.read more
T M.
T M.
20:12 19 Aug 20
My wife and I stopped in on Saturday, 8/15/20 for our first orientation to a FL medical dispensary. We were greeted and... assisted by a young gentleman named Luke; he answered every question we had, and educated us even more. Luke made our visit there a 100% pleasant, comfortable, and enjoyable experience. Can't wait to come back and see him again.read more
Frances G.
Frances G.
15:44 11 Aug 20
Great place for beginners learning. My 1st time is a good experience. The folks are very knowledgeable. More so than... searching the internet. Well done !read more
Janie B.
Janie B.
07:23 27 Jul 20
Nice staff and fair prices. One of the only MM dispensers in this area. Very good prices.
A H
A H
12:46 18 Jul 20
Johnathan was very helpful. He explained products to me and answered all my questions. Excellent customer Service
Heather H.
Heather H.
21:16 09 Jul 20
Surterra wellness locations are clean, well organized and though we know very little about MM, Nicholas was very... helpful in explaining some options and he made sure we had what we needed. Would highly recommend this based on their staff's Helpfullness.read more
Shawn L.
Shawn L.
23:57 08 Jul 20
It's...ok....the selection isn't that great and the prices are higher than other places I've been maybe the selection... is due to it being fairly new here not sure about the prices though. Get some bio jesus some gary payton and watch how that sells out 🙂 I've been to dispensaries all over the country including Alaska. Surterra you get any of these in the pictures you nor your customers will be disappointed.read more
Zachary Z.
Zachary Z.
04:05 29 Jun 20
Great place. First time ever going to a dispensary and every one was helpful and nice. Nick helped me and found... everything i was looking for and answered all the questions and learned some things as well.read more
Tracy g Hannah R.
Tracy g Hannah R.
05:32 20 Jun 20
I like the Strains available. I enjoy the Ground Flower $60./7mg. I like the ones I have tried. No Complaints on the... Brooksville store. ✌️🔥🥳🌞read more
amanda T.
amanda T.
14:32 10 Jun 20
First time in a dispensary and Megan made it a wonderful experience.Told her what was looking for and asked about a... million questions.She answered every single one without trying to rush me at all.Will be back to this location againread more
KRISTINA G.
KRISTINA G.
22:49 05 Jun 20
I went to this dispensary right after I got my acceptance email. Their employee Josh greeted me instantly and being I... was a new customer and completely new to the MMJ industry, he walked me through every step and was happy to do so. The establishment is very clean and welcoming. I returned there today and got the exact same hospitality!! They have an ample and available selection. I have purchased 4 different strains of whole flower and today I purchased some shatter as well and I must say it definitely lives up to its reputation!!read more
Laura H.
Laura H.
17:07 01 Jun 20
Great place..very knowledgeable staff and their prices are better than a lot of other places
Tim M.
Tim M.
17:12 28 May 20
Nice place nice staff. First time and the girls were very gentle with me
Dwayne J.
Dwayne J.
17:37 08 May 20
I hate to write this review because I have had a good experience with this location in the past. I placed my order... for the special yesterday (spend over $250) evening and when I arrived to pick it up today the manager would not honor the offer. I specifically asked customer service online and by phone about this prior to placing was assured that they would honor the special if I picked it up today.Mind you, I didn’t care how. He could have given me any special or a small discount for my trouble and I would have been 5 star happy. That would have been the right way to handle this kind of mistake on Suterra’s part. No, I got the I’m the manager of the store and don’t have a button to that. Sorry, I can’t honor the word of the company’s employees and take care of a customer that regularly spends 200+ in your store.Instead it’s a one star review and you lose my business. I got better service from my dealer when weed was illegal.read more
Tim H.
Tim H.
21:12 03 May 20
Went to Surterra for the first time the other day. Great selection of concentrates and flower. Quick and convenient.... The staff is very nice and professional. Samantha was awesome and handled a situation with an irate gentleman from next door’s travel agency with class ( ACBS travel). I will definitely recommend this place to people that I know.read more
Matthew C.
Matthew C.
16:30 24 Apr 20
$50 quarters that companies such as Surterra and Liberty Health have are one of those much more acceptable dispensary... deals than the other ones. The 35 an eighth that Curaleaf charges makes the better flower deals look like a public service.A quip about this Brooksville place is that there are two big guys in terms of people who can grab your arm and have a seat and a bunch of pretty girls in terms of everything being there. It's a mental laugh for me at the interesting hiring practices, but that's not to say they're trying to make the store work. On the 1 star-5 star thumbs up/down scale, I'll give it a 5 star.read more
Deborah C.
Deborah C.
02:34 24 Apr 20
First time with my 80 year old aunt. Megan was very helpful and made my aunt's visit easy. Good product info.
jason H.
jason H.
21:35 30 Mar 20
Pretty consistent on the flower and the prices are unbeatable. Staff is always friendly and knowledgeable.I also like... that I can chat via text on there web page and place an order without ever talking to anyone on the phone. Check them out you won't be disappointedread more
Ross D.
Ross D.
20:27 12 Mar 20
Megan , Was exceptional. She took the time and it made me feel That I was the only customer and that all my questions... were very important. She is a valuable asset to your companyread more
Cheryl S.
Cheryl S.
00:32 10 Mar 20
For my first time in a dispensary I was a little nervous. Megan helped me and showed me the products. She was very... helpful and courteous. I will definitely go back to see her.read more
Jessica L.
Jessica L.
23:49 13 Feb 20
I went into today for my first visit. Megan was very friendly and informative. I was very satisfied with the staff,... products, and building. I will definitely be back!read more
liz M.
liz M.
19:19 27 Jan 20
I would have given 5 stars but upon arrival, learned of the cancellation of the Rewards program. I’m someone on a... limited income and every, little bit helps. Please reconsider What keeps me coming back is an Angel named Samantha. She has always welcomed me w/her warm smile, knowledge of product and prompt service. Thank you, Samantha!read more
Leann L.
Leann L.
13:45 04 Dec 19
Very helpful staff and explained every part of the process and the different strains in great detail. They laughed and... joked with their coworkers and the other customers. The product was very good and did exactly what I bought it for.read more
Adam G.
Adam G.
18:28 01 Dec 19
First time customer, very inviting atmosphere. As soon as I walked in I was greeted by friendly staff member Megan. I... was helped promptly and to my utmost satisfaction with the available products. I was able to learn various valuable information from Megan who was very informed on her products and was extremely impressed by her enthusiasm. I am eager for their future success with their new products to come.read more
Matthew E.
Matthew E.
00:58 27 Nov 19
Great facility with excellent patient care! Megan especially provides prompt and courteous service! They also have... great prices and a rewards saving program.read more
Judd F.
Judd F.
01:54 15 Nov 19
Went in for the first time and had a great experience. Amber patiently described the different products and I wound up... purchasing a variety. It's great to finally have a local dispensary in Hernando County. Very clean and well organized.read more
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