Surterra Dispensary in Crestview, FL
Based on 245 reviews
Jonathan F.
1712150145
Can't say enough good things about this place (Crestview Location). All of the employees are friendly and helpful. Tyler helped me the other day and gave some really good recommendations. He went above and beyond!
Kat M.
1708818776
Love this place! Employees are super helpful and friendly! I feel confident knowing that there’s an awesome team of people that will take care of me every time I step foot inside!
Kayla N.
1708815810
I genuinely love this location! The employees are kind, excited to help, and full of personality! One employee that impressed me the most with his desire to help was Lewis. He worked with me and stayed patient all the way through!
Joyce C.
1708805038
The ppl who work here are amazing. Not only do you all ways get a great price and product. The staff is all ways up to date on there knowledge of the product. It always easy to pick out what will work best for you as the patient. Good job guys.
Amanda K.
1703967759
Brian was super knowledgeable, and very honest about the strands. He had not tried. I appreciate the honesty over trying to just get a sale. He was quick to find somebody there that had tried the particular strands. I was asking about. Great customer service , I’ve been coming here for the last year. I even passed two other dispensaries to get to this particular Branch.
Anthony M.
1702056091
I've been going to Surterra pretty frequently over the past year and a half or so. The prices are always great, deals everyday but the highlight of Surterra has gotta be the staff. Everyone is always very helpful and friendly! In all the time i've been going I have never had a bad experience. I wish I knew more names but one I do know is Megan, who's always super accommodating and patient! Once I learn more names I will make sure to update.
Emery M.
1696628855
Always a wonderful experience and I am treated so kindly and with top notch customer service and respect. There's a reason I keep coming to this dispensary when I live in Santa Rosa Beach!! The employeesjust make that much of a difference. James to name someone specific who always stands out going above and beyond. But those other dudes with the big beard or the long red hair are always awesome too. Will always be a regular at my favorite dispo 🥰 Should totes let me leave tips !
Catherine H.
1696040188
I love this store. These people are patient, knowledgeable, and super kind. And a very fun store to shop in. The vibe there is awesome. I'll try and name names next time. But so far all of them are fantastic 👏
Anna B.
1692906628
The staff at the Surterra store in Crestview is always very friendly and helpful. I’ve had the most pleasant encounters with Tyler and John, who have told me about some excellent sales that they have going on. I really appreciate all of their knowledge and suggestions. Surterra offers lots of great deals and discounts, especially on bulk products, which I appreciate, I will definitely continue to shop at this dispensary. Even the gentleman who brought my delivery once was extremely friendly and lay back.
rebecca
1691768469
So, I don’t normally post or talk about medical cannabis. It helps when I need it and that’s what usually matters. But yesterday I had such a pleasant experience at the Crestview store. The staff is 💯 friendly all the time, but how could you not be, right? Lol. Anyway, yesterday, I walked in and they were playing Lauren Daigle’s Thank God I do! I’m a full on Jesus freak, and I have mentioned to them before that it would be pretty cool if I could hear some Christian music on the radio too once in a while because “we” smoke too 😂. So I don’t know what the reason is that it was playing, but I took it as a blessing. God knows that sometimes we need a little extra help. Thank you all so very much and please continue this🙏🙏
James H.
1690587229
I ordered online for pick up but wasn't eligible to get all the flower on my list. Instead of canceling my order John at the Crestview store called and let me know. So he said he would have the rest of my order ready when I arrive. When I arrived he had my order ready then helped me pick out as much of my flower I had available so I could get the most possible. After we were done he walked me though how to check what you have available and when and what was was available next. He was super helpful. This was the best experience I have had since I got my medical card 7 months ago. If you need any help he's your man.
Sheri S.
1690505713
Everyone who works at the Crestview store are so awesome! Tyler checked me out tonight he’s always so lovely and informative. Aydon and Megan were there as well they all kept a smile on their face and mine as well 🙂 I really wish I could leave them a tip hopefully that changes soon! They all deserve tips for working so hard!! LOVE THEM!!!
Chris K.
1689652552
Best Flower! I love the Sugar Rush, Animal Larry, Garlic Fusion, RM86 just to name a few. Best People! Aydon, Megan, Christian and John are my regular people but everyone has been great!!
Jacqueline L.
1689122788
Logan is always so helpful, friendly, and personable. I have also used the delivery service and Angie and Quentin are both so amazing too! I have been going to Surterra more and more than the other dispensaries lately too. Love the vibe there!
Lin Zeee (.
1687706578
Love the team here since they're so friendly and always willing to help out. Christian is so friendly, John always greets me by name, Quinton helped me set up loyalty rewards points, Angie, Tyler, Megan, Billy, ,Alora, Caitlyn, Brian are knowledgeable about the products. I've seen them be so patient with newer patients, and they always recommend good products and educate on what they can benefit in. This team is knowledgeable on terps. This team is great for our small-town vibes here! Keep it up guys, love the sales too
Lala S.
1682797939
Great prices here. They got 15 dollar chocolate bars with 100 MG of thc for the whole chocolate bar. They continuously have discounts on many products. Their purple punch vape pods and the chocolate bars are my favorite products offered. The RM86 weed is a great product, it had 27.10 precent thc and 35 precent is highest precentage able to be achieved as far as I know. So that's pretty good of an offer and woth them constantly having discounts the offer just gets better it seems. The float flower comes in a sealed frosted glass jar for freshness. I do like the freshness seal.Update:This store seems to have lost its vigor though. Some employees seem genuine in their attitude or their happiness. Yet, some try too hard to put on that overly joyous act to the point it's awkward. The happy mask is even more so shattered when your involuntary body language does not match the way you try and portray yourself. It's sickening and frustrating to people who have social anxieties and are good body language readers. If you can't completely be happy for real don't do the act cause it makes you look like a fool. If you are only feeling blah then act blah. Or if you dont care then dont act like you do. Don't act happy go lucky all the time if you are not. Considering changing to another store now after a few recent experiences.
Kentrell B.
1682361729
Some of the most knowledgeable and friendly around. Logan especially is knowledgeable and goes out of his way to make you feel welcome from start to finish in the transaction. Recommend highly, always a great experience. Quick service. Not a bad word to say.
2573 S Ferdon Blvd
Crestview, FL 32539
[
{
"close": {
"day": 0,
"time": "1700"
},
"open": {
"day": 0,
"time": "1100"
}
},
{
"close": {
"day": 1,
"time": "2000"
},
"open": {
"day": 1,
"time": "1000"
}
},
{
"close": {
"day": 2,
"time": "2000"
},
"open": {
"day": 2,
"time": "1000"
}
},
{
"close": {
"day": 3,
"time": "2030"
},
"open": {
"day": 3,
"time": "0930"
}
},
{
"close": {
"day": 4,
"time": "2030"
},
"open": {
"day": 4,
"time": "0930"
}
},
{
"close": {
"day": 5,
"time": "2030"
},
"open": {
"day": 5,
"time": "0930"
}
},
{
"close": {
"day": 6,
"time": "2000"
},
"open": {
"day": 6,
"time": "1000"
}
}
]
CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
Locator loading...
Surterra Deals and Discounts
Everyday Discounts
New Patient
60% OFF
- Get 60% off of your first purchase.
- NO minimum purchase required.
Second Trip
20% OFF
- Get 20% off of your second purchase.
- NO minimum purchase required!
- Whole flower products not eligible for discount.
Veterans Discount
15% OFF
- This discount can extend to a dependent family member.
- Whole flower products are not eligible for discount.
Pediatrics Discount
20% OFF
- Whole flower products are not eligible for discount.
ABOUT THIS DISPENSARY
Surterra, located at 2573 S Ferdon Blvd in Crestview, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.
Medical: Yes
Recreational: No
Delivery: Yes
Delivery Fee: Free Delivery for orders over $150, and $25 delivery fee on all other orders.
License Number: MMTC-2015-0004
Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).
Surterra is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Surterra grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.
Product types and availability can vary from store menu to store menu, depending on demand. If Surterra in Crestview does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.
Purchasing Marijuana Products at Surterra
During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.
Preparation Helps: See what’s available ahead of time. If Surterra in Crestview online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Surterra has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 245 reviews
Jonathan F.
1712150145
Can't say enough good things about this place (Crestview Location). All of the employees are friendly and helpful. Tyler helped me the other day and gave some really good recommendations. He went above and beyond!
Kat M.
1708818776
Love this place! Employees are super helpful and friendly! I feel confident knowing that there’s an awesome team of people that will take care of me every time I step foot inside!
Kayla N.
1708815810
I genuinely love this location! The employees are kind, excited to help, and full of personality! One employee that impressed me the most with his desire to help was Lewis. He worked with me and stayed patient all the way through!
Joyce C.
1708805038
The ppl who work here are amazing. Not only do you all ways get a great price and product. The staff is all ways up to date on there knowledge of the product. It always easy to pick out what will work best for you as the patient. Good job guys.
Amanda K.
1703967759
Brian was super knowledgeable, and very honest about the strands. He had not tried. I appreciate the honesty over trying to just get a sale. He was quick to find somebody there that had tried the particular strands. I was asking about. Great customer service , I’ve been coming here for the last year. I even passed two other dispensaries to get to this particular Branch.
Anthony M.
1702056091
I've been going to Surterra pretty frequently over the past year and a half or so. The prices are always great, deals everyday but the highlight of Surterra has gotta be the staff. Everyone is always very helpful and friendly! In all the time i've been going I have never had a bad experience. I wish I knew more names but one I do know is Megan, who's always super accommodating and patient! Once I learn more names I will make sure to update.
Emery M.
1696628855
Always a wonderful experience and I am treated so kindly and with top notch customer service and respect. There's a reason I keep coming to this dispensary when I live in Santa Rosa Beach!! The employeesjust make that much of a difference. James to name someone specific who always stands out going above and beyond. But those other dudes with the big beard or the long red hair are always awesome too. Will always be a regular at my favorite dispo 🥰 Should totes let me leave tips !
Catherine H.
1696040188
I love this store. These people are patient, knowledgeable, and super kind. And a very fun store to shop in. The vibe there is awesome. I'll try and name names next time. But so far all of them are fantastic 👏
Anna B.
1692906628
The staff at the Surterra store in Crestview is always very friendly and helpful. I’ve had the most pleasant encounters with Tyler and John, who have told me about some excellent sales that they have going on. I really appreciate all of their knowledge and suggestions. Surterra offers lots of great deals and discounts, especially on bulk products, which I appreciate, I will definitely continue to shop at this dispensary. Even the gentleman who brought my delivery once was extremely friendly and lay back.
rebecca
1691768469
So, I don’t normally post or talk about medical cannabis. It helps when I need it and that’s what usually matters. But yesterday I had such a pleasant experience at the Crestview store. The staff is 💯 friendly all the time, but how could you not be, right? Lol. Anyway, yesterday, I walked in and they were playing Lauren Daigle’s Thank God I do! I’m a full on Jesus freak, and I have mentioned to them before that it would be pretty cool if I could hear some Christian music on the radio too once in a while because “we” smoke too 😂. So I don’t know what the reason is that it was playing, but I took it as a blessing. God knows that sometimes we need a little extra help. Thank you all so very much and please continue this🙏🙏
James H.
1690587229
I ordered online for pick up but wasn't eligible to get all the flower on my list. Instead of canceling my order John at the Crestview store called and let me know. So he said he would have the rest of my order ready when I arrive. When I arrived he had my order ready then helped me pick out as much of my flower I had available so I could get the most possible. After we were done he walked me though how to check what you have available and when and what was was available next. He was super helpful. This was the best experience I have had since I got my medical card 7 months ago. If you need any help he's your man.
Sheri S.
1690505713
Everyone who works at the Crestview store are so awesome! Tyler checked me out tonight he’s always so lovely and informative. Aydon and Megan were there as well they all kept a smile on their face and mine as well 🙂 I really wish I could leave them a tip hopefully that changes soon! They all deserve tips for working so hard!! LOVE THEM!!!
Chris K.
1689652552
Best Flower! I love the Sugar Rush, Animal Larry, Garlic Fusion, RM86 just to name a few. Best People! Aydon, Megan, Christian and John are my regular people but everyone has been great!!
Jacqueline L.
1689122788
Logan is always so helpful, friendly, and personable. I have also used the delivery service and Angie and Quentin are both so amazing too! I have been going to Surterra more and more than the other dispensaries lately too. Love the vibe there!
Lin Zeee (.
1687706578
Love the team here since they're so friendly and always willing to help out. Christian is so friendly, John always greets me by name, Quinton helped me set up loyalty rewards points, Angie, Tyler, Megan, Billy, ,Alora, Caitlyn, Brian are knowledgeable about the products. I've seen them be so patient with newer patients, and they always recommend good products and educate on what they can benefit in. This team is knowledgeable on terps. This team is great for our small-town vibes here! Keep it up guys, love the sales too
Lala S.
1682797939
Great prices here. They got 15 dollar chocolate bars with 100 MG of thc for the whole chocolate bar. They continuously have discounts on many products. Their purple punch vape pods and the chocolate bars are my favorite products offered. The RM86 weed is a great product, it had 27.10 precent thc and 35 precent is highest precentage able to be achieved as far as I know. So that's pretty good of an offer and woth them constantly having discounts the offer just gets better it seems. The float flower comes in a sealed frosted glass jar for freshness. I do like the freshness seal.Update:This store seems to have lost its vigor though. Some employees seem genuine in their attitude or their happiness. Yet, some try too hard to put on that overly joyous act to the point it's awkward. The happy mask is even more so shattered when your involuntary body language does not match the way you try and portray yourself. It's sickening and frustrating to people who have social anxieties and are good body language readers. If you can't completely be happy for real don't do the act cause it makes you look like a fool. If you are only feeling blah then act blah. Or if you dont care then dont act like you do. Don't act happy go lucky all the time if you are not. Considering changing to another store now after a few recent experiences.
Kentrell B.
1682361729
Some of the most knowledgeable and friendly around. Logan especially is knowledgeable and goes out of his way to make you feel welcome from start to finish in the transaction. Recommend highly, always a great experience. Quick service. Not a bad word to say.
