Surterra Dispensary in Deerfield Beach, FL

Surterra Wellness
4.6
Based on 203 reviews
Taylor P.
Taylor P.
1712157955
Benny and Gianantoni helped me today and they were so kind, professional, and very informative on the products. Every time I come to this store I am so happy because of how welcoming and at home they make you feel. This was my first time with Gianantoni and he was so helpful! Thank you Benny and Gianatoni for your amazing service ❤️
Marlee S.
Marlee S.
1712000049
Ben was super helpful and knowledgeable on product. It was such an easy experience and everyone is so friendly! Definitely will be going back:)
Jason G.
Jason G.
1710612109
Nice clean store with good service and prices. I had to amend my order but Aaron and the team helped make the changes and maximize my savings. Will definitely return!
scot B.
scot B.
1710185151
Surterra is my go to place for medical marijuana, andBenito is my go to expert there.He guides, explains and educates me on options and choices.The building is well lit with plenty of parking, convenient hours and a very experienced, friendly staff.Surterra also has daily specials which helps the budget and is an incentive to try out different products and flavors.With so much competition,Surterra stands out, and the staff welcomes you by name and with a smile.
steven S.
steven S.
1707930035
The parking is ample, facility is clean and presents well. The staff that met were pleasant and made it a fun experience. I am pleased with my purchase of two strains of flower, both are very good and I feel like it’s on the map for me. Thank you
Collective C.
Collective C.
1703637179
Definitely loving the selection and consistency with prices. Very professional and helpful. Super nice facility too . Would highly recommend. Thank you. Keep up the great job. People are watching.
Angela C.
Angela C.
1703457681
This is the only dispensery I will go to. They always have great sales. Staff is always friendly and they are always clean. Highly recommend
Greg
Greg
1696115097
ben matt tyler and aaron were amazing and have great customer service!! Very clean, very professional, very welcoming and super cool!! they were able to answer all my questions and guide me on choosing the perfect product . Very knowledgeable would recommend to anyone!!
Thomas D.
Thomas D.
1696091024
This is the best dispensary location IN THE WORLD and I would know, cause I have been everywhere, know everyone, and everything. Avi is always knowledgeable and friendly, everyone is, in and out in 5 mins most times.
Richard W.
Richard W.
1692328470
Kind of a hidden gem. There's a lot of dispensaries in this area and this one is easy to miss. But definitely don't sleep on these guys. Friendly, chill, knowledgeable staff, great prices and best of all, killer bud. One of my new favorite dispensaries for sure.
Robert G.
Robert G.
1692013036
This shop used to have great sales that included tinctures. Now they only discount them 20% which is higher than standard retail at the other local dispensaries.
Benito V L.
Benito V L.
1691415789
Best place on earth. Great everyday low prices and can't beat their quality premium flower. Ask for Ben, he rocks. #betterthenthefortlauderdalelocation
John S.
John S.
1690831691
Quality product. Good location. I prefer this one over the others. Staff is very nice here.
Rissa E.
Rissa E.
1686439404
Very nice staff. And yes I know they should know what they are selling but I just have to say they're VERY knowledgeable about their products. This was my first time ever entering a shop like this. I am new to the medical marijuana scene and they made my experience comfortable and easyJustin is the coolest person. I believe he said he is the store manager. Justin registered me and then gave me lots of information on what he recommends. After speaking w/ him in the front of the store he took me to the "store" and that's where Tyler assisted me. Tyler is awesome. They are all so friendly.As a new customer to Surterra they have a 60% discount on most, not all, products. There are also 40% discounts and when you sign up you get to see all the specials they offer. I heard they ALWAYS have a good sale.
I had a stressful moment with suttera over my $20 coupons for 420. I must say there was some miscommunication and miss information gentleman name. Cesar called me heard my complain looked at my account looked at everything of what I complained about. They apologize for the inconvenience of miss communication we should always read the fine print as patients on any specials and any coupons they do expire. They were more than welcoming to resolve this issue in Fix the problem that I had at hand they did fix it. They fixed it immediately. They love us as a patience and they’ll try to do what they need to do to make it as comfortable as it can be for us with that I want to say you’re still my number one dispensary
Nicole C
Nicole C
1683150399
Very nice employees and great products. They have good deals as well. I ordered online and it was ready fast. One of the best I've been to.
Chucky T.
Chucky T.
1681238424
I gotta say Justin u rock bro. You saved me from a massive anxiety on Easter day. Didnt think i was gonna make it thru Easter day without ur help with my broken cart. Also appreciate the patience everyone had for me at Surterra that fay as well. Bless!
Patrick C.
Patrick C.
1677874408
I love coming to Surterra medical because of the customer service and consistency. Avi and Tim were amazing at guiding me thru the menu and going over products. I also come here because the products are top shelf. My only complaint is that the employees can’t receive tips, i also work in the service industry and if it weren’t for tips i wouldn’t be able to really afford such luxuries that surterra offers. Hopefully this will get resolved soon. Thanks again to Tim and Avi cuz I’ll be back soon.
Ana V.
Ana V.
1675870054
Surterra has well trained n very caring staff. They often have sales but the dispensaries are always out of stock - could never take advantage of a sale. I call first thing in the morning, I ask for 3 different cities and products are never in stock. Giving up on Surterra …..
Brandon L.
Brandon L.
1671659106
Tyler and the rest of the staff were nice and helpful! Made sure my order was correct and discounted. Happy holidays, y'all!
Heather C.
Heather C.
1671308233
The staff is always super friendly and knowledgeable. Anytime I’ve ever had any questions, they’ve always been helpful in answering honestly. My favorite dispensary of them all for sure.
Gabriela G.
Gabriela G.
1668434903
The only dispensary use my bank card and don’t give you the products but because you paid with your card and the money is don’t inmendiatly (of course never in your life is you use your card the store o the person received instantly)I’m very surprised with the MANAGER don’t resolve the problem I spend more the one hours to try to resolve I pay two times and also still have my money on the card 4 day after and DONT GIVE me The products!! Never call me back don’t take my number to give a call or better service!!Im patient from my last 4 years never never happened this before!
Gabby G.
Gabby G.
1668189374
Really very bad service the manager don’t know to resolve any problem with the system!!Never use you card there! I’m never have problems at other dispensary location but this ones omg surprise to me all customers service.
Xavier H.
Xavier H.
1667495267
The guys there are great. You should be able to tip them. Every other dispo allows tips and we know what you pay is not a liveable wage. Let the guys get tips so they can continue giving awesome service.
Bianca B.
Bianca B.
1665182878
always amazing deals. quality products. Today Randy helped me and I had a fantastic and smooth experience. thank you!
Lucas T.
Lucas T.
1665059995
This store deserves 5/5 stars. The employees are very knowledgeable and helpful. The call center is always well informed and willing to help you place an order. The deals are great and the products are good.The only reason for 4/5 stars is the corporate policy of what time this store opens in the morning. My days along with most others starts before 8am.
Mary B.
Mary B.
1659223647
The staff are very helpful. Great selection and quality. A+
Marc B.
Marc B.
1656105472
Really nice and very helpful staff. They knew their products and were able to help me navigate through all the products to help determine what was best for me. Very clean location.
Nick D
Nick D
1655068534
So your first month or so of receiving your medical card you practically spend most of your money, time and your “rolling 35 day” to find out which dispensary has what… Surterra is very familiar to Fluent. The flower is a gamble and steamy. Only giving two stars because the customer service was the only good experience excluding the fact you order from a coach in front of the rest of the guests.Definitely will not be returning and wasting my money!
This joint has an interesting business model. You place an order, they cancel it, but only after standing you up for your delivery scheduled a day in advance. Actually I’ve had the wide gamut of bad experiences in a couple years of patronizing Surterra Wellness: cancelled pickup and delivery orders, poor product, short on weight, and inconsistent communications. (I’m a glutton for punishment.) I’m beginning to think they don’t take the “wellness” part seriously. The folks behind the counter are friendly, but that’s not good enough to keep my business. Fortunately there’s plenty of competition out there.
Lauren N.
Lauren N.
1651874196
I was helped by Logan and Emily, who were friendly and informative and very professional. Those two are treasures. The store is immaculately clean and very nice and my order was packed and ready in like 25 minutes. About 400% better then Tr*****e.
Eric C.
Eric C.
1648667976
One of, if not, the best dispensaries in the area. I come here to get pre-rolls every week and am always met with exceptional service. It's also the cleanest dispensary, or store in general, in the area. Great edibles and flower. 10/10 see y'all nest week 🤙
Lori L.
Lori L.
1648162339
Love this place! Employees were absolutely wonderful; very nice & knowledgable & they gave me 60% off bec I was a first time customer ! Awesome!
Emilee S.
Emilee S.
1646141990
I live walking distance from one location, but make it a point to come to the Deerfield one, as the difference is night and day. The staff is amazing here and they always make me feel so welcomed. Goes to show you that great management can make a huge impact. Thank you to all the staff here at Deerfield for always be so professional, genuine, and kind. 5-stars all around. From cleanliness to service to the products. Top notch!
Brittany S.
Brittany S.
1646117456
Surterra Deerfield Beach has never let me down. The staff is always friendly and helps me and answers any questions I may have. Staff members here are knowledgable about the products and have helped me find what works best for me. I regularly purchase from here because this location is consistently good thanks to their amazing staff!!They are very patient when dealing with large amounts of patients coming in and the patients who may walk in causing arguments and complaining due to their own ignorance and misunderstanding (such as “Partners in Crime Vintage” who left a one star review after walking in and yelling at the employees and refused to stop talking for a moment to give the employees an opportunity to explain a product to her and help her. This is how you get banned from a dispensary.) Please be kind to your dispensary workers! They work hard everyday to help us patients find products that will work for us and they help to get that medicine to us.
Mary
Mary
1642880629
Fave dispensary around. They almost always have some form of a deal going on. Barely ever a wait time. Great customer service.
christopher W.
christopher W.
1641250656
This was my 1st visit to this dispensary as a fairly new patient. Logan, Avi, and Melissa were working and were by far the most helpful staff I've encountered so far. They have a fair amount of options to choose from depending on the way you may choose to medicate. Highly recommend checking them out.
Aim High 7.
Aim High 7.
1640226525
Everyone was really helpful and efficient.Logan checked me in smoothly and the cash out was quick. The products were delicious 😋
Judith M.
Judith M.
1639937193
These 2 girls Melissa and Logan were so very helpful. I walked in for the first time and they both took the time to explain everything to me. Thank you so much for all of your help, I’ll be back
Arianna A.
Arianna A.
1638048918
Top quality flower. I'm so glad I found this place. Very organized, knowledgeable and friendly.
Norma SKY D.
Norma SKY D.
1637074632
First time and I got a great discount. Nice experience. They seem new to town and didn't have much of a showroom, so to speak, but the product delivers.
john hill (.
john hill (.
1635552490
One thing I can say the big difference between Suterra and trueleve parking. Yes I feel there service at Surterra is very professional. They seem to have a lot more in stock and helpful.
Maximus P.
Maximus P.
1634146058
Jon, Matt and Maxwell helped me tremendously with my first purchase! Great discount! I left with two very big bags, knowledge gained and a new favorite dispensary. Thanks guys! Thanks Surterra!
Susan G.
Susan G.
1631308100
Newbie. Just got temporary license. Jessica was great. She didn’t rush and explained the best products for my issues. Once my order was placed it was completed in no time. No reason to go anywhere else.
jc C.
jc C.
1629337439
. Details of my experience Wednesday hump day..Found myself just running an errand , and finally got to walk into this amazing establishment. From the beginning till the end such an informative and helpful experience. It's nice to see people that are really good at what they do and actually care.
Pwnerest
Pwnerest
1627674297
Super friendly and positive staff whom is always looking to provide accurate yet blissful service. Along with the many discount promotions they hold for these great affordable THC products. This is a great dispensary
sebastian E.
sebastian E.
1626420329
Kindest, most knowledgeable and helpful staff I’ve experienced at a dispensary so far! Emilie is amazing, and all of the workers there are just as great. Super friendly and relaxed environment; wait times tend to be short, and products are always excellent quality. Will be returning here often. Very Happy with all my visits!
David G.
David G.
1625956088
I can’t speak highly enough of Surterra and this location in particular. Every time I come in I am met with a smile, friendly greeting, and a genuine inquiry into how I’m doing. EMILEE always has great product suggestions and tips on how I can best maximize my experience. Great product. Great staff. Great experience. Keep it up friends!
Robin F.
Robin F.
1624125761
Excellent source. They have many different products and knowledgeable employees. Fast and efficient service. I will definitely be back.
Kandace S.
Kandace S.
1623969666
Today was my first visit at the Deerfield location. Melissa provided a friendly greeting and an easy and informative check in process. I had the pleasure of Austin helping me with my purchase, he explained the product line perfectly and provided a genuine and professional patient experience. Thanks so much Surterra!
Laura G.
Laura G.
1623891454
I love Surterra's products and staff. Emilee is always particularly helpful and kind, and willing to go the extra mile to help me find a product that is right for me.
Emily A.
Emily A.
1623798074
I love this location! Always quick and have what I need. Emilee is always such a friendly kind face to see when I come in. Highly recommend!
Jarod W.
Jarod W.
1622217861
Just started going here more recently. They have improved big time on the concentrates. Service has always been top notch. 👍👍👍
Frank D.
Frank D.
1621544284
In and out no real wait times and decent meds good sales also...professional and helpful staff
Jamie K.
Jamie K.
1619980740
Great first time at Surterra Deerfield! The store is very clean and has a calming vibe. Emilee helped us out and she has such an amazing personality! She knew her products and was able to recommend products to try that really fit my needs. I will definitely be back! If you are thinking about stopping in ask for Emilee she will get you right!
Shannen C.
Shannen C.
1619705377
Products 3.5Staff 3Not a good first impression. My first visit to surterra was on 04/20/2021 there was no wait time and I was in a out fairly quickly. Their flower is not the best quality but it is decent.My main issue was with the staff, once my turn came after waiting in line the lady called me to the register but once I did she walked away making a big deal about her coworkers not showering and smelling so bad that she just couldn’t handle it. I can definitely say this could have been handled in a much better way, front desk or employees that deal with clients are the face of your company. I believe a quick chat with her and training will make a difference in her hand offs. However, the one that occurred to me left me with a bad impression for being my first time. Just my two cents
S R.
S R.
1619705337
Products 3.5Staff 3Not a good first impression. My first visit to surterra was on 04/20/2021 there was no wait time and I was in a out fairly quickly. Their flower is not the best quality but it is decent.My main issue was with the staff, once my turn came after waiting in line the lady called me to the register but once I did she walked away making a big deal about her coworkers not showering and smelling so bad that she just couldn’t handle it. I can definitely say this could have been handled in a much better way, front desk or employees that deal with clients are the face of your company. I believe a quick chat with her and training will make a difference in her hand offs. However, the one that occurred to me left me with a bad impression for being my first time. Just my two cents
Rob C.
Rob C.
1619462752
Staff front and back 5 stars.The product is probably only 2 stars. When we PAY for Whole flower that means NOT 30 pieces in an 1/8 plus old and artificial moist pack to keep fresh.Other players better.
A Google U.
A Google U.
1619358068
Emilee has been going above and beyond and a local park goer as well so we can talk about all things green and she is so pleasant!! Also Melissa has been a helpful and kind person!! Even the other people have been great! Really glad this place is so convenient and runs so many sales!
Justin M.
Justin M.
1618950996
Emilee came through for me such a great worker helped me with everything that I needed and more. Perfect worker give that women a raise today, or your next meeting.
Anise S.
Anise S.
1618415464
This store has a great selection and the vibe is perfect. I really appreciate all the greenery inside. It’s easy to see what’s available online and there’s a menu provided in the waiting room too. Emilee at the front was extremely helpful & friendly- she let me know about a strain I hadn’t tried and informed me about my upcoming prescription renewal date. The sales reps were knowledgeable and helped talk me through some suggestions for next time. My only request is a tip jar at the counter. I’d love to tip my bud tenders since I know I’ll be a regular customer here!
joseph F.
joseph F.
1618015873
Definitely a notch above the rest, absolutely the best! The staff is friendly and knowledgeable. The products offered are superior to others. Definitely best in the area!
Boca R.
Boca R.
1614965881
Great experience! First time visitor and Jonathan took great care of me,
David L.
David L.
1614740380
Today's experienced was wonderful. It was very quick and the staff was knowledgeable and resourceful. Thanks Surterra!
Robert Q.
Robert Q.
1613673191
A pleasure service was prompt and professional got 3 different strains of flower that seemed very nice, and decent thc %. Definitely, will be back and recommend.
Zadeel1
Zadeel1
1613170745
The staff is amazing. No doubt about that. I just wish the products were better. Flower is dry and terrible. Their "soft" wax looks like if they poured a distillate syringe in the container. The Bubble Hash doesn't bubble or isn't even a full melt, just literally frozen keif for $75.
Emily P.
Emily P.
1610556942
Amazing staff, especially Emilee. Love the customer service and products!
m S.
m S.
1609002477
Awesome place! Great selection of different types of products and delivery methods. The staff is very knowledgeable and you can tell they take care of their patients. If trulieve is the Walmart of MMTC this is the Nordstrom’s.
Terri P.
Terri P.
1608318788
I’m happy to give 5 stars to Surterra and their staff in Deerfield. There is never a wait... it is very welcoming and I must say that Brandon who had helped me on many occasions always takes the time to answer all my questions and is so very knowledgeable about the many products they have to offer. Thank you Surterra Wellness in Deerfield your awesome and so are your products 👍
Mike J.
Mike J.
1608245513
The ground flower I got today was a little dry but other than that good😎🔥⛽
Evan K.
Evan K.
1608071166
This is the best despo in the area. The manager is a straight homie. They don’t treat you like cattle and move you thru. They work with you on what you want. Do go here.
Phil W.
Phil W.
1607897228
Great selection of high quality meds with friendly and helpful staff. Their promos and prices beat the competition and no waiting time for walk-in shopping!!
Matthew P.
Matthew P.
1607891565
Don’t buy ground flower. It’s literally the trimmings and leafs ground up. It’s like smoking air no matter what the THC claims. UNFORTUNATELY I bought 4 and wasted dam near my whole prescription on air. Other than that customer service is good. (Truleive has real ground flower, when available)
Bruce K.
Bruce K.
1606081485
Pleasent atmosphere, Fast, easy service.Wide variation of products.
jena H.
jena H.
1605214703
This is the worst dispensary. Starting from the front door to the management. After receiving product that was mislabeled and not working properly, this store and management staff were rude, had tremendous difficulty rectifying my problem and worst after many calls to their cooperate office was told that there was a manufacturing problem and the store still did zero to resolve the issue. Never received a call from this store manager after this issue and they terrible service from Mike! Not one customer should be called a liar and made to feel the blame for what issue lie behind the scenes. The over products are not superior or any way better priced. They have no redemption system or rewards inter terrible customer experiences and low grade products with a hassled return.Shop TRUELIEVE, RISE much better experiences and support.
Maria B.
Maria B.
1601766583
Great customer service. Thanks for the help. Enjoyed the flower.😊
David C.
David C.
1600716928
I always have a great time when I go here to shop. The manager John always helps me out and their staff is amazing especially their budtender Mike is an awesome guy and he very knowledgeable in products
Mariana D.
Mariana D.
1600618941
Check your purchase before you leave.
Kerri C.
Kerri C.
1599523419
I Absolutely love this place. No mater what time you go there is it's never a wait, or so it seems. The staff is always friendly and very knowledgeable. N they always look out for me.
Christopher G.
Christopher G.
1598998241
Love this dispo! They have a good selection of flower which is what I get most of the time and what I love most is that I'm always in and out within 10 minutes with literally ZERO wait times. On top of being super quick the staff is very nice and always willing to spread some knowledge. Definitely one of my favorites!
Judi
Judi
1598567155
What a wonderful friendly staff.
Michael L.
Michael L.
1598032197
Pros: No wait timeCons: Poor Service, High Prices, shorted my purchase (Bought 7g got 6.9g when I got home. Other stores weigh out at 7.25g) Overall: Would not recommend
NobleWolf
NobleWolf
1595289533
BE SURE to check your flower!!! 2nd time I purchased flower and it looked way less than 3.5g. Someone is sticking their 🤏hands in the cookie jar!! I won't be returning!!
Zachary W.
Zachary W.
1593960562
Customer Service was awesome, and the way they are handling COVID-19 in their waiting/showrooms is also a job well done. I purchased some of the Float Soft Wax Myakka Soar, and this has to be the worst product I have tried in the medical marijuana market. It sizzles and pops way to much, no other concentrate i have ever received elsewhere sizzles and pops inside the banger. Taste is absolutely disgusting as well. I tried leaving a product review on their website, but I guess they have to be reviewed before posting and I doubt it will get posted. In addition to the above it only came in at 562mg, where as comparable products from other dispensaries are 750mg or more at the same price range.
Justin J.
Justin J.
1592288211
My 2nd visit & it was pleasurable! Not busy & no wait like other more popular dispensaries. The flower price was on point with others in the area. It was the first time I tried their flower & it’s not bad for the price but I’ve had better. My budtender John was really nice & knowledgeable. He assured me their new indoor grow facility will yield better flower in the future. I’m looking forward to that but I’d still go back for the superior customer service & no wait time.
Harvey D.
Harvey D.
1586368501
Website is not the greatest and their %s are very low. hoping they can correct these so I can shop here
Next Reviews
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699 South S Federal Hwy
Deerfield Beach, FL 33441

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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Surterra Deals and Discounts

    Everyday Discounts

    New Patient

    60% OFF

    • Get 60% off of your first purchase.
    • NO minimum purchase required.

    Second Trip

    20% OFF

    • Get 20% off of your second purchase.
    • NO minimum purchase required!
    • Whole flower products not eligible for discount.

    Veterans Discount

    15% OFF

    • This discount can extend to a dependent family member.
    • Whole flower products are not eligible for discount.

    Pediatrics Discount

    20% OFF

    • Whole flower products are not eligible for discount.

    ABOUT THIS DISPENSARY

    Surterra, located at 699 South S Federal Hwy in Deerfield Beach, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free Delivery for orders over $150, and $25 delivery fee on all other orders.

    License Number: MMTC-2015-0004

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Surterra is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Surterra grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Surterra in Deerfield Beach does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Surterra

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Surterra in Deerfield Beach online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Surterra has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Surterra Wellness
    4.6
    Based on 203 reviews
    Taylor P.
    Taylor P.
    1712157955
    Benny and Gianantoni helped me today and they were so kind, professional, and very informative on the products. Every time I come to this store I am so happy because of how welcoming and at home they make you feel. This was my first time with Gianantoni and he was so helpful! Thank you Benny and Gianatoni for your amazing service ❤️
    Marlee S.
    Marlee S.
    1712000049
    Ben was super helpful and knowledgeable on product. It was such an easy experience and everyone is so friendly! Definitely will be going back:)
    Jason G.
    Jason G.
    1710612109
    Nice clean store with good service and prices. I had to amend my order but Aaron and the team helped make the changes and maximize my savings. Will definitely return!
    scot B.
    scot B.
    1710185151
    Surterra is my go to place for medical marijuana, andBenito is my go to expert there.He guides, explains and educates me on options and choices.The building is well lit with plenty of parking, convenient hours and a very experienced, friendly staff.Surterra also has daily specials which helps the budget and is an incentive to try out different products and flavors.With so much competition,Surterra stands out, and the staff welcomes you by name and with a smile.
    steven S.
    steven S.
    1707930035
    The parking is ample, facility is clean and presents well. The staff that met were pleasant and made it a fun experience. I am pleased with my purchase of two strains of flower, both are very good and I feel like it’s on the map for me. Thank you
    Collective C.
    Collective C.
    1703637179
    Definitely loving the selection and consistency with prices. Very professional and helpful. Super nice facility too . Would highly recommend. Thank you. Keep up the great job. People are watching.
    Angela C.
    Angela C.
    1703457681
    This is the only dispensery I will go to. They always have great sales. Staff is always friendly and they are always clean. Highly recommend
    Greg
    Greg
    1696115097
    ben matt tyler and aaron were amazing and have great customer service!! Very clean, very professional, very welcoming and super cool!! they were able to answer all my questions and guide me on choosing the perfect product . Very knowledgeable would recommend to anyone!!
    Thomas D.
    Thomas D.
    1696091024
    This is the best dispensary location IN THE WORLD and I would know, cause I have been everywhere, know everyone, and everything. Avi is always knowledgeable and friendly, everyone is, in and out in 5 mins most times.
    Richard W.
    Richard W.
    1692328470
    Kind of a hidden gem. There's a lot of dispensaries in this area and this one is easy to miss. But definitely don't sleep on these guys. Friendly, chill, knowledgeable staff, great prices and best of all, killer bud. One of my new favorite dispensaries for sure.
    Robert G.
    Robert G.
    1692013036
    This shop used to have great sales that included tinctures. Now they only discount them 20% which is higher than standard retail at the other local dispensaries.
    Benito V L.
    Benito V L.
    1691415789
    Best place on earth. Great everyday low prices and can't beat their quality premium flower. Ask for Ben, he rocks. #betterthenthefortlauderdalelocation
    John S.
    John S.
    1690831691
    Quality product. Good location. I prefer this one over the others. Staff is very nice here.
    Rissa E.
    Rissa E.
    1686439404
    Very nice staff. And yes I know they should know what they are selling but I just have to say they're VERY knowledgeable about their products. This was my first time ever entering a shop like this. I am new to the medical marijuana scene and they made my experience comfortable and easyJustin is the coolest person. I believe he said he is the store manager. Justin registered me and then gave me lots of information on what he recommends. After speaking w/ him in the front of the store he took me to the "store" and that's where Tyler assisted me. Tyler is awesome. They are all so friendly.As a new customer to Surterra they have a 60% discount on most, not all, products. There are also 40% discounts and when you sign up you get to see all the specials they offer. I heard they ALWAYS have a good sale.
    I had a stressful moment with suttera over my $20 coupons for 420. I must say there was some miscommunication and miss information gentleman name. Cesar called me heard my complain looked at my account looked at everything of what I complained about. They apologize for the inconvenience of miss communication we should always read the fine print as patients on any specials and any coupons they do expire. They were more than welcoming to resolve this issue in Fix the problem that I had at hand they did fix it. They fixed it immediately. They love us as a patience and they’ll try to do what they need to do to make it as comfortable as it can be for us with that I want to say you’re still my number one dispensary
    Nicole C
    Nicole C
    1683150399
    Very nice employees and great products. They have good deals as well. I ordered online and it was ready fast. One of the best I've been to.
    Chucky T.
    Chucky T.
    1681238424
    I gotta say Justin u rock bro. You saved me from a massive anxiety on Easter day. Didnt think i was gonna make it thru Easter day without ur help with my broken cart. Also appreciate the patience everyone had for me at Surterra that fay as well. Bless!
    Patrick C.
    Patrick C.
    1677874408
    I love coming to Surterra medical because of the customer service and consistency. Avi and Tim were amazing at guiding me thru the menu and going over products. I also come here because the products are top shelf. My only complaint is that the employees can’t receive tips, i also work in the service industry and if it weren’t for tips i wouldn’t be able to really afford such luxuries that surterra offers. Hopefully this will get resolved soon. Thanks again to Tim and Avi cuz I’ll be back soon.
    Ana V.
    Ana V.
    1675870054
    Surterra has well trained n very caring staff. They often have sales but the dispensaries are always out of stock - could never take advantage of a sale. I call first thing in the morning, I ask for 3 different cities and products are never in stock. Giving up on Surterra …..
    Brandon L.
    Brandon L.
    1671659106
    Tyler and the rest of the staff were nice and helpful! Made sure my order was correct and discounted. Happy holidays, y'all!
    Heather C.
    Heather C.
    1671308233
    The staff is always super friendly and knowledgeable. Anytime I’ve ever had any questions, they’ve always been helpful in answering honestly. My favorite dispensary of them all for sure.
    Gabriela G.
    Gabriela G.
    1668434903
    The only dispensary use my bank card and don’t give you the products but because you paid with your card and the money is don’t inmendiatly (of course never in your life is you use your card the store o the person received instantly)I’m very surprised with the MANAGER don’t resolve the problem I spend more the one hours to try to resolve I pay two times and also still have my money on the card 4 day after and DONT GIVE me The products!! Never call me back don’t take my number to give a call or better service!!Im patient from my last 4 years never never happened this before!
    Gabby G.
    Gabby G.
    1668189374
    Really very bad service the manager don’t know to resolve any problem with the system!!Never use you card there! I’m never have problems at other dispensary location but this ones omg surprise to me all customers service.
    Xavier H.
    Xavier H.
    1667495267
    The guys there are great. You should be able to tip them. Every other dispo allows tips and we know what you pay is not a liveable wage. Let the guys get tips so they can continue giving awesome service.
    Bianca B.
    Bianca B.
    1665182878
    always amazing deals. quality products. Today Randy helped me and I had a fantastic and smooth experience. thank you!
    Lucas T.
    Lucas T.
    1665059995
    This store deserves 5/5 stars. The employees are very knowledgeable and helpful. The call center is always well informed and willing to help you place an order. The deals are great and the products are good.The only reason for 4/5 stars is the corporate policy of what time this store opens in the morning. My days along with most others starts before 8am.
    Mary B.
    Mary B.
    1659223647
    The staff are very helpful. Great selection and quality. A+
    Marc B.
    Marc B.
    1656105472
    Really nice and very helpful staff. They knew their products and were able to help me navigate through all the products to help determine what was best for me. Very clean location.
    Nick D
    Nick D
    1655068534
    So your first month or so of receiving your medical card you practically spend most of your money, time and your “rolling 35 day” to find out which dispensary has what… Surterra is very familiar to Fluent. The flower is a gamble and steamy. Only giving two stars because the customer service was the only good experience excluding the fact you order from a coach in front of the rest of the guests.Definitely will not be returning and wasting my money!
    This joint has an interesting business model. You place an order, they cancel it, but only after standing you up for your delivery scheduled a day in advance. Actually I’ve had the wide gamut of bad experiences in a couple years of patronizing Surterra Wellness: cancelled pickup and delivery orders, poor product, short on weight, and inconsistent communications. (I’m a glutton for punishment.) I’m beginning to think they don’t take the “wellness” part seriously. The folks behind the counter are friendly, but that’s not good enough to keep my business. Fortunately there’s plenty of competition out there.
    Lauren N.
    Lauren N.
    1651874196
    I was helped by Logan and Emily, who were friendly and informative and very professional. Those two are treasures. The store is immaculately clean and very nice and my order was packed and ready in like 25 minutes. About 400% better then Tr*****e.
    Eric C.
    Eric C.
    1648667976
    One of, if not, the best dispensaries in the area. I come here to get pre-rolls every week and am always met with exceptional service. It's also the cleanest dispensary, or store in general, in the area. Great edibles and flower. 10/10 see y'all nest week 🤙
    Lori L.
    Lori L.
    1648162339
    Love this place! Employees were absolutely wonderful; very nice & knowledgable & they gave me 60% off bec I was a first time customer ! Awesome!
    Emilee S.
    Emilee S.
    1646141990
    I live walking distance from one location, but make it a point to come to the Deerfield one, as the difference is night and day. The staff is amazing here and they always make me feel so welcomed. Goes to show you that great management can make a huge impact. Thank you to all the staff here at Deerfield for always be so professional, genuine, and kind. 5-stars all around. From cleanliness to service to the products. Top notch!
    Brittany S.
    Brittany S.
    1646117456
    Surterra Deerfield Beach has never let me down. The staff is always friendly and helps me and answers any questions I may have. Staff members here are knowledgable about the products and have helped me find what works best for me. I regularly purchase from here because this location is consistently good thanks to their amazing staff!!They are very patient when dealing with large amounts of patients coming in and the patients who may walk in causing arguments and complaining due to their own ignorance and misunderstanding (such as “Partners in Crime Vintage” who left a one star review after walking in and yelling at the employees and refused to stop talking for a moment to give the employees an opportunity to explain a product to her and help her. This is how you get banned from a dispensary.) Please be kind to your dispensary workers! They work hard everyday to help us patients find products that will work for us and they help to get that medicine to us.
    Mary
    Mary
    1642880629
    Fave dispensary around. They almost always have some form of a deal going on. Barely ever a wait time. Great customer service.
    christopher W.
    christopher W.
    1641250656
    This was my 1st visit to this dispensary as a fairly new patient. Logan, Avi, and Melissa were working and were by far the most helpful staff I've encountered so far. They have a fair amount of options to choose from depending on the way you may choose to medicate. Highly recommend checking them out.
    Aim High 7.
    Aim High 7.
    1640226525
    Everyone was really helpful and efficient.Logan checked me in smoothly and the cash out was quick. The products were delicious 😋
    Judith M.
    Judith M.
    1639937193
    These 2 girls Melissa and Logan were so very helpful. I walked in for the first time and they both took the time to explain everything to me. Thank you so much for all of your help, I’ll be back
    Arianna A.
    Arianna A.
    1638048918
    Top quality flower. I'm so glad I found this place. Very organized, knowledgeable and friendly.
    Norma SKY D.
    Norma SKY D.
    1637074632
    First time and I got a great discount. Nice experience. They seem new to town and didn't have much of a showroom, so to speak, but the product delivers.
    john hill (.
    john hill (.
    1635552490
    One thing I can say the big difference between Suterra and trueleve parking. Yes I feel there service at Surterra is very professional. They seem to have a lot more in stock and helpful.
    Maximus P.
    Maximus P.
    1634146058
    Jon, Matt and Maxwell helped me tremendously with my first purchase! Great discount! I left with two very big bags, knowledge gained and a new favorite dispensary. Thanks guys! Thanks Surterra!
    Susan G.
    Susan G.
    1631308100
    Newbie. Just got temporary license. Jessica was great. She didn’t rush and explained the best products for my issues. Once my order was placed it was completed in no time. No reason to go anywhere else.
    jc C.
    jc C.
    1629337439
    . Details of my experience Wednesday hump day..Found myself just running an errand , and finally got to walk into this amazing establishment. From the beginning till the end such an informative and helpful experience. It's nice to see people that are really good at what they do and actually care.
    Pwnerest
    Pwnerest
    1627674297
    Super friendly and positive staff whom is always looking to provide accurate yet blissful service. Along with the many discount promotions they hold for these great affordable THC products. This is a great dispensary
    sebastian E.
    sebastian E.
    1626420329
    Kindest, most knowledgeable and helpful staff I’ve experienced at a dispensary so far! Emilie is amazing, and all of the workers there are just as great. Super friendly and relaxed environment; wait times tend to be short, and products are always excellent quality. Will be returning here often. Very Happy with all my visits!
    David G.
    David G.
    1625956088
    I can’t speak highly enough of Surterra and this location in particular. Every time I come in I am met with a smile, friendly greeting, and a genuine inquiry into how I’m doing. EMILEE always has great product suggestions and tips on how I can best maximize my experience. Great product. Great staff. Great experience. Keep it up friends!
    Robin F.
    Robin F.
    1624125761
    Excellent source. They have many different products and knowledgeable employees. Fast and efficient service. I will definitely be back.
    Kandace S.
    Kandace S.
    1623969666
    Today was my first visit at the Deerfield location. Melissa provided a friendly greeting and an easy and informative check in process. I had the pleasure of Austin helping me with my purchase, he explained the product line perfectly and provided a genuine and professional patient experience. Thanks so much Surterra!
    Laura G.
    Laura G.
    1623891454
    I love Surterra's products and staff. Emilee is always particularly helpful and kind, and willing to go the extra mile to help me find a product that is right for me.
    Emily A.
    Emily A.
    1623798074
    I love this location! Always quick and have what I need. Emilee is always such a friendly kind face to see when I come in. Highly recommend!
    Jarod W.
    Jarod W.
    1622217861
    Just started going here more recently. They have improved big time on the concentrates. Service has always been top notch. 👍👍👍
    Frank D.
    Frank D.
    1621544284
    In and out no real wait times and decent meds good sales also...professional and helpful staff
    Jamie K.
    Jamie K.
    1619980740
    Great first time at Surterra Deerfield! The store is very clean and has a calming vibe. Emilee helped us out and she has such an amazing personality! She knew her products and was able to recommend products to try that really fit my needs. I will definitely be back! If you are thinking about stopping in ask for Emilee she will get you right!
    Shannen C.
    Shannen C.
    1619705377
    Products 3.5Staff 3Not a good first impression. My first visit to surterra was on 04/20/2021 there was no wait time and I was in a out fairly quickly. Their flower is not the best quality but it is decent.My main issue was with the staff, once my turn came after waiting in line the lady called me to the register but once I did she walked away making a big deal about her coworkers not showering and smelling so bad that she just couldn’t handle it. I can definitely say this could have been handled in a much better way, front desk or employees that deal with clients are the face of your company. I believe a quick chat with her and training will make a difference in her hand offs. However, the one that occurred to me left me with a bad impression for being my first time. Just my two cents
    S R.
    S R.
    1619705337
    Products 3.5Staff 3Not a good first impression. My first visit to surterra was on 04/20/2021 there was no wait time and I was in a out fairly quickly. Their flower is not the best quality but it is decent.My main issue was with the staff, once my turn came after waiting in line the lady called me to the register but once I did she walked away making a big deal about her coworkers not showering and smelling so bad that she just couldn’t handle it. I can definitely say this could have been handled in a much better way, front desk or employees that deal with clients are the face of your company. I believe a quick chat with her and training will make a difference in her hand offs. However, the one that occurred to me left me with a bad impression for being my first time. Just my two cents
    Rob C.
    Rob C.
    1619462752
    Staff front and back 5 stars.The product is probably only 2 stars. When we PAY for Whole flower that means NOT 30 pieces in an 1/8 plus old and artificial moist pack to keep fresh.Other players better.
    A Google U.
    A Google U.
    1619358068
    Emilee has been going above and beyond and a local park goer as well so we can talk about all things green and she is so pleasant!! Also Melissa has been a helpful and kind person!! Even the other people have been great! Really glad this place is so convenient and runs so many sales!
    Justin M.
    Justin M.
    1618950996
    Emilee came through for me such a great worker helped me with everything that I needed and more. Perfect worker give that women a raise today, or your next meeting.
    Anise S.
    Anise S.
    1618415464
    This store has a great selection and the vibe is perfect. I really appreciate all the greenery inside. It’s easy to see what’s available online and there’s a menu provided in the waiting room too. Emilee at the front was extremely helpful & friendly- she let me know about a strain I hadn’t tried and informed me about my upcoming prescription renewal date. The sales reps were knowledgeable and helped talk me through some suggestions for next time. My only request is a tip jar at the counter. I’d love to tip my bud tenders since I know I’ll be a regular customer here!
    joseph F.
    joseph F.
    1618015873
    Definitely a notch above the rest, absolutely the best! The staff is friendly and knowledgeable. The products offered are superior to others. Definitely best in the area!
    Boca R.
    Boca R.
    1614965881
    Great experience! First time visitor and Jonathan took great care of me,
    David L.
    David L.
    1614740380
    Today's experienced was wonderful. It was very quick and the staff was knowledgeable and resourceful. Thanks Surterra!
    Robert Q.
    Robert Q.
    1613673191
    A pleasure service was prompt and professional got 3 different strains of flower that seemed very nice, and decent thc %. Definitely, will be back and recommend.
    Zadeel1
    Zadeel1
    1613170745
    The staff is amazing. No doubt about that. I just wish the products were better. Flower is dry and terrible. Their "soft" wax looks like if they poured a distillate syringe in the container. The Bubble Hash doesn't bubble or isn't even a full melt, just literally frozen keif for $75.
    Emily P.
    Emily P.
    1610556942
    Amazing staff, especially Emilee. Love the customer service and products!
    m S.
    m S.
    1609002477
    Awesome place! Great selection of different types of products and delivery methods. The staff is very knowledgeable and you can tell they take care of their patients. If trulieve is the Walmart of MMTC this is the Nordstrom’s.
    Terri P.
    Terri P.
    1608318788
    I’m happy to give 5 stars to Surterra and their staff in Deerfield. There is never a wait... it is very welcoming and I must say that Brandon who had helped me on many occasions always takes the time to answer all my questions and is so very knowledgeable about the many products they have to offer. Thank you Surterra Wellness in Deerfield your awesome and so are your products 👍
    Mike J.
    Mike J.
    1608245513
    The ground flower I got today was a little dry but other than that good😎🔥⛽
    Evan K.
    Evan K.
    1608071166
    This is the best despo in the area. The manager is a straight homie. They don’t treat you like cattle and move you thru. They work with you on what you want. Do go here.
    Phil W.
    Phil W.
    1607897228
    Great selection of high quality meds with friendly and helpful staff. Their promos and prices beat the competition and no waiting time for walk-in shopping!!
    Matthew P.
    Matthew P.
    1607891565
    Don’t buy ground flower. It’s literally the trimmings and leafs ground up. It’s like smoking air no matter what the THC claims. UNFORTUNATELY I bought 4 and wasted dam near my whole prescription on air. Other than that customer service is good. (Truleive has real ground flower, when available)
    Bruce K.
    Bruce K.
    1606081485
    Pleasent atmosphere, Fast, easy service.Wide variation of products.
    jena H.
    jena H.
    1605214703
    This is the worst dispensary. Starting from the front door to the management. After receiving product that was mislabeled and not working properly, this store and management staff were rude, had tremendous difficulty rectifying my problem and worst after many calls to their cooperate office was told that there was a manufacturing problem and the store still did zero to resolve the issue. Never received a call from this store manager after this issue and they terrible service from Mike! Not one customer should be called a liar and made to feel the blame for what issue lie behind the scenes. The over products are not superior or any way better priced. They have no redemption system or rewards inter terrible customer experiences and low grade products with a hassled return.Shop TRUELIEVE, RISE much better experiences and support.
    Maria B.
    Maria B.
    1601766583
    Great customer service. Thanks for the help. Enjoyed the flower.😊
    David C.
    David C.
    1600716928
    I always have a great time when I go here to shop. The manager John always helps me out and their staff is amazing especially their budtender Mike is an awesome guy and he very knowledgeable in products
    Mariana D.
    Mariana D.
    1600618941
    Check your purchase before you leave.
    Kerri C.
    Kerri C.
    1599523419
    I Absolutely love this place. No mater what time you go there is it's never a wait, or so it seems. The staff is always friendly and very knowledgeable. N they always look out for me.
    Christopher G.
    Christopher G.
    1598998241
    Love this dispo! They have a good selection of flower which is what I get most of the time and what I love most is that I'm always in and out within 10 minutes with literally ZERO wait times. On top of being super quick the staff is very nice and always willing to spread some knowledge. Definitely one of my favorites!
    Judi
    Judi
    1598567155
    What a wonderful friendly staff.
    Michael L.
    Michael L.
    1598032197
    Pros: No wait timeCons: Poor Service, High Prices, shorted my purchase (Bought 7g got 6.9g when I got home. Other stores weigh out at 7.25g) Overall: Would not recommend
    NobleWolf
    NobleWolf
    1595289533
    BE SURE to check your flower!!! 2nd time I purchased flower and it looked way less than 3.5g. Someone is sticking their 🤏hands in the cookie jar!! I won't be returning!!
    Zachary W.
    Zachary W.
    1593960562
    Customer Service was awesome, and the way they are handling COVID-19 in their waiting/showrooms is also a job well done. I purchased some of the Float Soft Wax Myakka Soar, and this has to be the worst product I have tried in the medical marijuana market. It sizzles and pops way to much, no other concentrate i have ever received elsewhere sizzles and pops inside the banger. Taste is absolutely disgusting as well. I tried leaving a product review on their website, but I guess they have to be reviewed before posting and I doubt it will get posted. In addition to the above it only came in at 562mg, where as comparable products from other dispensaries are 750mg or more at the same price range.
    Justin J.
    Justin J.
    1592288211
    My 2nd visit & it was pleasurable! Not busy & no wait like other more popular dispensaries. The flower price was on point with others in the area. It was the first time I tried their flower & it’s not bad for the price but I’ve had better. My budtender John was really nice & knowledgeable. He assured me their new indoor grow facility will yield better flower in the future. I’m looking forward to that but I’d still go back for the superior customer service & no wait time.
    Harvey D.
    Harvey D.
    1586368501
    Website is not the greatest and their %s are very low. hoping they can correct these so I can shop here
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