Surterra Dispensary in Gainesville, FL

Surterra Wellness Gainesville
4.6
Based on 102 reviews
Harry F.
Harry F.
1704658144
The staff at the Gainesville location are very knowledgeable, curtious, and some of the BEST customer service I've experienced in awhile. Always willing to go that extra mile every time.
bri352ful
bri352ful
1704656007
I’ve been shopping at surterra for over a year . I love their products even when I try something new , always very happy when I shop. The staff is knowledgeable and helpful. Go try ! Sign up for their emails so you can watch out for sales . One of the top shops in Gainesville.
M B
M B
1697570669
Been a yr since I've been there but tried again and got 3 different types that were so dry it just turned to dust. Won't be back
Nolan L.
Nolan L.
1695570706
Possibly the best dispensary in the city! The building is beautiful too. Original wood floors. Such a beautiful space and wonderful staff.
Tricha A.
Tricha A.
1694290113
Absolutely love this place! I’ve been to the other places and they do not compare to the products that Surterra has to offer! Staff is very friendly and informative. Highly recommended!
Ehh the place looked closed from the outside, the inside was way to big and open, and the ordering process was weird. Good selection of goods but the hours are so confusing I don’t think I’ll return.
JAson S.
JAson S.
1691530590
Compared to other places this place has the freshest/perfect indoor flower around...💪🏽
Daisey D.
Daisey D.
1687116395
Surterra is one of the finest dispensaries that I have had the pleasure of purchasing medical cannabis. The quality of ratio products, from Arise to Rest, offer pain-free and clear-headed relief. Thank you for your cutting edge approach to find cost-effective products. 😎
Emily S.
Emily S.
1686144695
First timer here!! Originally went to a different business and the vibe had us walking out just as fast as we walked in. Found Surterra and immediately as we entered we recieved a welcoming greeting from Mickey and Christian! They were both amazing, knowledgeable,and extremely helpful!! Making the "newby" experience very comfortable. What a great experience!! Thank you Mickey and Christian!! I will be back!
Kimberly M.
Kimberly M.
1683827328
Jay is as very helpful and knowledgeable when helping me choose what I needed. Thank you so much!
N M
N M
1680634667
Overall great experience except I blame them for my car being booted in an unmarked empty lot a cross the street from their store. I spent 80 bucks. First time using my card. Didn’t know it was cash or debit no credit. Went to pay and couldn’t. Left came back 10 minutes later. Literally parked 1 minute per my receipt and came out to an illegal 80.00 boot on my tire. Would have been nice if when I told them it was my first time, they told me cash or debit only or hey don’t park in that lot across the street. It doesn’t belong to us.
Christian S.
Christian S.
1673984480
Just in the past year the flower quality has increased and the prices are very competitive to other dispensaries in the state.
Juli A.
Juli A.
1673535469
Just downloaded the dumbest app. Why ask me to download something that DOESN'T WORK? I hate apps. I've spent more $$ at this place yet it won't give me any pts. And now the app doesn't respond. I bought several times from this location and nothing shows up in the app. Ridiculous. This page from December and it won't refresh.
Brianna L.
Brianna L.
1671273923
Honestly, for my first legal dispensary trip! I loved it, the front desk lady was so nice, my flower was amazing, my chocolate is amazing! Thank you for my amazing first visit! Definitely coming back again and again til I drop!
Collin W.
Collin W.
1668225036
Easily one of the best dispensaries. Great products, outstanding staff, great deals always going on. I love it.
Jen S.
Jen S.
1667758155
They have been so professional and courtesy with helping my mom through her new medical journey. The prices are very fair and they have lots of specials. My mom has been coming here since they opened (I am her caretaker).
joshua P.
joshua P.
1667493616
Love this place they are always so kind and patient and they have really stepped up their flower power. Love their CDT carts and the staff is wonderful.
frankie P.
frankie P.
1667487105
I don’t usually leave reviews but these people are too freaking nice and helpful and always fast. Y’all rule!
Love this location! The staff is very helpful and the product is great quality. Thank you for providing quality medicine and exceptional customer service
Zestay T.
Zestay T.
1667391795
Quality products. Great staff
Juli A.
Juli A.
1667315116
Just downloaded the dumbest app. Why ask me to download something that DOESN'T WORK? I hate apps.
D R.
D R.
1661208378
Sold me a defective vape cartridge. thanks!
Juli A.
Juli A.
1657654644
I ordered and received an order number but, when I got to the dispensary, they had nothing. No order. No reason for why. Then tried selling me overpriced pens when my order had come to less than what one of the items they tried to sell. I thought this place would be wonderful! It's EXACTLY like all the rest. Money money money.
s J
s J
1635955781
My new favorite! Christiana was so helpful! They have so many options. I was in and out in no time!
Alexandria R.
Alexandria R.
1635083591
My favorite dispensary by far!The building itself is clean and maintained open space inside. Staff is friendly and helpful. I enjoy all the coral reefer products!
Time2RebelNOW
Time2RebelNOW
1634602680
Edwin was great, extremely patient. Great deal for first customers 👌🏻
Nicole N.
Nicole N.
1634569818
They are always super quick to help me, and the full spectrum vape cartridges are my absolute fave!
Sierra M.
Sierra M.
1634394130
Very clean place that gives you a enjoyable wait, a well stocked menu as well with great choices. Christiana served me today and she was very kind, patient and informative. I would come back anytime to see them again!
Sydney M.
Sydney M.
1632233986
Christiana at the Gainesville location is so welcoming & educated on her products making it super easy for me to make up my mind (because there is so much to choose from!) usually going home with her favorites. Truthfully, for me it’s not just the products I look for. I’m a, customer service is key… kind of girl. && Surterra locks that in me for. Christiana is so bubbly & nothing short of absolutely amazing! I leave Surterra feeling so full of life 🌱@hippie.flowerz on Instagram
Sydney M.
Sydney M.
1631974364
Christiana at the Gainesville location is so welcoming & educated on her products making it super easy for me to make up my mind (because there is so much to choose from!) usually going home with her favorites. Truthfully, for me it’s not just the products I look for. I’m a, customer service is key… kind of girl. && Surterra locks that in me for. Christiana is so so bubbly & nothing short of absolutely amazing! I leave Surterra feeling so full of life 🌱@hippie.flowerz on Instagram
Chris D.
Chris D.
1631710550
By far the best option in Gainesville : Great staff, knowledgeable and friendly. Store is way bigger logistically and size-wise compared to others in town. Not to mention, their hours are perfect for people that work 9-5sSasha there is incredibly helpful and makes the experience that much better! 'High'-ly recommend
Marilyn S.
Marilyn S.
1630933635
Very professional yet warm and friendly. Due to proficient service a very minimal amt of time is needed to pick up order.
Christopher
Christopher
1628780692
Customer service could be better. Order was cancelled and then they would not honor a promo code the next day. Take your business elsewhere.
Javan M.
Javan M.
1628283839
Quick pit stop while traveling from Tampa to Fort Walton Beach and wanted to visit a trusted brand.. got the same great customer service and quality product.. no complaints at all!!
Annica M.
Annica M.
1623451656
I love this place. They’re super efficient and friendly. Kelly helped me pick my favorites and helped me so quickly. Favorite dispensary in south Florida. And amazing products, high quality.
Chris D.
Chris D.
1621639364
Great staff, knowledgeable and friendly. Store is way bigger logistically and size-wise compared to others in town. Not to mention, their hours are perfect for people that work 9-5s
Aubrey K.
Aubrey K.
1620322416
I used to go to Trulieve, but once I found Surterra Wellness I switched. I found my previous dispensary to be too focused on branding, and not concerned enough with patient care. Surterra provides the quantity and quality products I desire, with short to no wait times, and great customer care!
Lyle R.
Lyle R.
1619711167
Surterra always has a great atmosphere and world class service! I'm a big surfin' guy, and when I was there recently, Trystan Drew recommended the coral reefer and it was tremendous. Immaculate, just like the service I received from Mr.Drew!
Kyle T.
Kyle T.
1619710617
I just recently received my medical marijuana card and have been to a few dispensaries now. The service I received at Surterra, by Trystan Drew specifically, has definitely been the best by far! 10/10
Chrissie K.
Chrissie K.
1619480673
Not many medical dispensaries have an inviting and warm atmosphere. When you walk in, surterra feels like home. The staff are very knowledgeable and don’t make you feel like you’re just a number or dollar signs. The staff care about you and your wellness. Tristan in particular has been such an amazing resource and help to me on my wellness journey!!
Jaclyn S.
Jaclyn S.
1619305891
Great company, cares for their employees and patients. Love the Coral Reefer line!
Taylor B.
Taylor B.
1618146626
This is my for sure go to dispensary, I love the deals, the products are amazing and the employees are very helpful and always make things right if theres a problem. Very grateful thank you!
Rebecca W.
Rebecca W.
1615933034
Beautiful shop, super clean restroom. Very helpful and friendly staff (Sterling and Jacqueline). Super knowledgeable, answered all my questions and sent me home with the product best suited to my medical needs.
Ryan W.
Ryan W.
1615324246
3 stars for consistent excellent service over the past few years. I can no longer shop here, though, because they discontinued the only product that worked for me, which was a disposable high-CBD vaporizer pen. I cannot find this product anywhere else and am very frustrated. Surterra has decided to cater exclusively (as far as disposable vapes are concerned) to the high-THC crowd. I cannot use oral (edible, syringe) products.
Ps Y.
Ps Y.
1612479568
I like this store in Gainesville a lot but not my favorite. People are always nice and product is of good quality. The building is cool, historic.
Jersa J.
Jersa J.
1609270293
so many good ratio options !and lots of flower options
Wendy K R.
Wendy K R.
1607424810
Definitely my go to store. My personal favorite.
Michael H
Michael H
1607049250
Great product and wonderful staff. I will definitely be back.
Michele P.
Michele P.
1607035942
Professional, clean, open and friendly. I always appreciate their knowledge of products and guidance.I great addition to the down town scene!
Wendy K R.
Wendy K R.
1605728037
Flower products are great! Wish I could find out when they fill the shelves are filled with new stock. One thing dispensaries do not make easy to find out. I live out of town and flower is usually almost empty by the time I get there.
Beverley W.
Beverley W.
1605401104
I have severe anxiety, especially relating to health issues. Since the pandemic it has been overwhelming. Surterra has been such a blessing. Their Coral Reefer Tsunami vapes (all three including the sativa surprisingly but in particular the Indica leaning one) are the best thing for me in terms of their product so far but I've tried only a few product types so far. The staff goes out of their way to allow me to feel both safe and not a burden, even if I start to get a bit panicked as I did today. Handled graciously. Big thank you to them for that.
Jason V.
Jason V.
1603587257
Customer service when shopping is good. Customer service when you have an issue or have to return something isnt very pleasant. I used to love this place but now I will never go back.
Sandie S.
Sandie S.
1601186392
My first visit was very pleasant. Nice staff. Large, spacious place perfect for social distancing. I bought Galastic Glue whole flower. A heavy indica dominate hybrid; couch lock from very small dose. Pain reduction to a quiet "I don't care as much about it" level. So relaxed, my green cheek conure bird curled up against my hand and fell asleep! I'm impressed!
Ryan W.
Ryan W.
1594672627
Good customer service from the female manager and budtender Chauncey. Great prices for flower, but sadly the prices for disposable vape pens have increased $5 in the past year.
Jeff H.
Jeff H.
1590837698
Staff was great...well pleased,...prices much cheaper than liberty...good bud too...good oil too...it was all good,,I could say when i left there I was good.
Terapixel 0.
Terapixel 0.
1589364735
📸😉 “ I’ll Make You Famous “ 😉📸
Gypsy R.
Gypsy R.
1588363662
There online process is in need of work. Apparently when I typed in my information it kept saying it was not there and need to be filled in even though all my information was there.
Kenneth M.
Kenneth M.
1584393128
This place is awful. I bought a gram of their “soft wax” and it was this brown liquid. When I dabbed it on my nail it was full of water molecules because it exploded in my nail. So I tried another dab, and I exploded again, but this time went into my eye. When I called and asked if I could return the product after explaining my situation they were rude and not helpful basically saying that I should just take the loss. I would never shop here again.
Genie O.
Genie O.
1582081891
Pleasant atmosphere, spacious surroundings, wide variety of products. I recognized staff member Sam from the gym. He was very knowledgeable and helpful.
James M.
James M.
1581688195
The staff is friendly, helpful, and very knowledgeable. Located downtown it's a pretty area with lots of other things to do while you're there. The inside of the store is very nice.
Maggie B.
Maggie B.
1578945193
Very nice store and staff. Helpful in finding what can help my personal situation. Would recommend for new patients.
Jesse P.
Jesse P.
1578282458
This place rocks. Sam is awesome.
Next Reviews
js_loader

15 SW 1st Ave
Gainesville, FL 32601

[ { "close": { "day": 0, "time": "1700" }, "open": { "day": 0, "time": "1100" } }, { "close": { "day": 1, "time": "2000" }, "open": { "day": 1, "time": "1000" } }, { "close": { "day": 2, "time": "2000" }, "open": { "day": 2, "time": "1000" } }, { "close": { "day": 3, "time": "2030" }, "open": { "day": 3, "time": "0930" } }, { "close": { "day": 4, "time": "2030" }, "open": { "day": 4, "time": "0930" } }, { "close": { "day": 5, "time": "2030" }, "open": { "day": 5, "time": "0930" } }, { "close": { "day": 6, "time": "2000" }, "open": { "day": 6, "time": "1000" } } ]
CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

    Locator loading...

    Surterra Deals and Discounts

    Everyday Discounts

    New Patient

    60% OFF

    • Get 60% off of your first purchase.
    • NO minimum purchase required.

    Second Trip

    20% OFF

    • Get 20% off of your second purchase.
    • NO minimum purchase required!
    • Whole flower products not eligible for discount.

    Veterans Discount

    15% OFF

    • This discount can extend to a dependent family member.
    • Whole flower products are not eligible for discount.

    Pediatrics Discount

    20% OFF

    • Whole flower products are not eligible for discount.

    ABOUT THIS DISPENSARY

    Surterra, located at 15 SW 1st Ave in Gainesville, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free Delivery for orders over $150, and $25 delivery fee on all other orders.

    License Number: MMTC-2015-0004

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Surterra is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Surterra grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Surterra in Gainesville does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Surterra

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Surterra in Gainesville online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Surterra has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Surterra Wellness Gainesville
    4.6
    Based on 102 reviews
    Harry F.
    Harry F.
    1704658144
    The staff at the Gainesville location are very knowledgeable, curtious, and some of the BEST customer service I've experienced in awhile. Always willing to go that extra mile every time.
    bri352ful
    bri352ful
    1704656007
    I’ve been shopping at surterra for over a year . I love their products even when I try something new , always very happy when I shop. The staff is knowledgeable and helpful. Go try ! Sign up for their emails so you can watch out for sales . One of the top shops in Gainesville.
    M B
    M B
    1697570669
    Been a yr since I've been there but tried again and got 3 different types that were so dry it just turned to dust. Won't be back
    Nolan L.
    Nolan L.
    1695570706
    Possibly the best dispensary in the city! The building is beautiful too. Original wood floors. Such a beautiful space and wonderful staff.
    Tricha A.
    Tricha A.
    1694290113
    Absolutely love this place! I’ve been to the other places and they do not compare to the products that Surterra has to offer! Staff is very friendly and informative. Highly recommended!
    Ehh the place looked closed from the outside, the inside was way to big and open, and the ordering process was weird. Good selection of goods but the hours are so confusing I don’t think I’ll return.
    JAson S.
    JAson S.
    1691530590
    Compared to other places this place has the freshest/perfect indoor flower around...💪🏽
    Daisey D.
    Daisey D.
    1687116395
    Surterra is one of the finest dispensaries that I have had the pleasure of purchasing medical cannabis. The quality of ratio products, from Arise to Rest, offer pain-free and clear-headed relief. Thank you for your cutting edge approach to find cost-effective products. 😎
    Emily S.
    Emily S.
    1686144695
    First timer here!! Originally went to a different business and the vibe had us walking out just as fast as we walked in. Found Surterra and immediately as we entered we recieved a welcoming greeting from Mickey and Christian! They were both amazing, knowledgeable,and extremely helpful!! Making the "newby" experience very comfortable. What a great experience!! Thank you Mickey and Christian!! I will be back!
    Kimberly M.
    Kimberly M.
    1683827328
    Jay is as very helpful and knowledgeable when helping me choose what I needed. Thank you so much!
    N M
    N M
    1680634667
    Overall great experience except I blame them for my car being booted in an unmarked empty lot a cross the street from their store. I spent 80 bucks. First time using my card. Didn’t know it was cash or debit no credit. Went to pay and couldn’t. Left came back 10 minutes later. Literally parked 1 minute per my receipt and came out to an illegal 80.00 boot on my tire. Would have been nice if when I told them it was my first time, they told me cash or debit only or hey don’t park in that lot across the street. It doesn’t belong to us.
    Christian S.
    Christian S.
    1673984480
    Just in the past year the flower quality has increased and the prices are very competitive to other dispensaries in the state.
    Juli A.
    Juli A.
    1673535469
    Just downloaded the dumbest app. Why ask me to download something that DOESN'T WORK? I hate apps. I've spent more $$ at this place yet it won't give me any pts. And now the app doesn't respond. I bought several times from this location and nothing shows up in the app. Ridiculous. This page from December and it won't refresh.
    Brianna L.
    Brianna L.
    1671273923
    Honestly, for my first legal dispensary trip! I loved it, the front desk lady was so nice, my flower was amazing, my chocolate is amazing! Thank you for my amazing first visit! Definitely coming back again and again til I drop!
    Collin W.
    Collin W.
    1668225036
    Easily one of the best dispensaries. Great products, outstanding staff, great deals always going on. I love it.
    Jen S.
    Jen S.
    1667758155
    They have been so professional and courtesy with helping my mom through her new medical journey. The prices are very fair and they have lots of specials. My mom has been coming here since they opened (I am her caretaker).
    joshua P.
    joshua P.
    1667493616
    Love this place they are always so kind and patient and they have really stepped up their flower power. Love their CDT carts and the staff is wonderful.
    frankie P.
    frankie P.
    1667487105
    I don’t usually leave reviews but these people are too freaking nice and helpful and always fast. Y’all rule!
    Love this location! The staff is very helpful and the product is great quality. Thank you for providing quality medicine and exceptional customer service
    Zestay T.
    Zestay T.
    1667391795
    Quality products. Great staff
    Juli A.
    Juli A.
    1667315116
    Just downloaded the dumbest app. Why ask me to download something that DOESN'T WORK? I hate apps.
    D R.
    D R.
    1661208378
    Sold me a defective vape cartridge. thanks!
    Juli A.
    Juli A.
    1657654644
    I ordered and received an order number but, when I got to the dispensary, they had nothing. No order. No reason for why. Then tried selling me overpriced pens when my order had come to less than what one of the items they tried to sell. I thought this place would be wonderful! It's EXACTLY like all the rest. Money money money.
    s J
    s J
    1635955781
    My new favorite! Christiana was so helpful! They have so many options. I was in and out in no time!
    Alexandria R.
    Alexandria R.
    1635083591
    My favorite dispensary by far!The building itself is clean and maintained open space inside. Staff is friendly and helpful. I enjoy all the coral reefer products!
    Time2RebelNOW
    Time2RebelNOW
    1634602680
    Edwin was great, extremely patient. Great deal for first customers 👌🏻
    Nicole N.
    Nicole N.
    1634569818
    They are always super quick to help me, and the full spectrum vape cartridges are my absolute fave!
    Sierra M.
    Sierra M.
    1634394130
    Very clean place that gives you a enjoyable wait, a well stocked menu as well with great choices. Christiana served me today and she was very kind, patient and informative. I would come back anytime to see them again!
    Sydney M.
    Sydney M.
    1632233986
    Christiana at the Gainesville location is so welcoming & educated on her products making it super easy for me to make up my mind (because there is so much to choose from!) usually going home with her favorites. Truthfully, for me it’s not just the products I look for. I’m a, customer service is key… kind of girl. && Surterra locks that in me for. Christiana is so bubbly & nothing short of absolutely amazing! I leave Surterra feeling so full of life 🌱@hippie.flowerz on Instagram
    Sydney M.
    Sydney M.
    1631974364
    Christiana at the Gainesville location is so welcoming & educated on her products making it super easy for me to make up my mind (because there is so much to choose from!) usually going home with her favorites. Truthfully, for me it’s not just the products I look for. I’m a, customer service is key… kind of girl. && Surterra locks that in me for. Christiana is so so bubbly & nothing short of absolutely amazing! I leave Surterra feeling so full of life 🌱@hippie.flowerz on Instagram
    Chris D.
    Chris D.
    1631710550
    By far the best option in Gainesville : Great staff, knowledgeable and friendly. Store is way bigger logistically and size-wise compared to others in town. Not to mention, their hours are perfect for people that work 9-5sSasha there is incredibly helpful and makes the experience that much better! 'High'-ly recommend
    Marilyn S.
    Marilyn S.
    1630933635
    Very professional yet warm and friendly. Due to proficient service a very minimal amt of time is needed to pick up order.
    Christopher
    Christopher
    1628780692
    Customer service could be better. Order was cancelled and then they would not honor a promo code the next day. Take your business elsewhere.
    Javan M.
    Javan M.
    1628283839
    Quick pit stop while traveling from Tampa to Fort Walton Beach and wanted to visit a trusted brand.. got the same great customer service and quality product.. no complaints at all!!
    Annica M.
    Annica M.
    1623451656
    I love this place. They’re super efficient and friendly. Kelly helped me pick my favorites and helped me so quickly. Favorite dispensary in south Florida. And amazing products, high quality.
    Chris D.
    Chris D.
    1621639364
    Great staff, knowledgeable and friendly. Store is way bigger logistically and size-wise compared to others in town. Not to mention, their hours are perfect for people that work 9-5s
    Aubrey K.
    Aubrey K.
    1620322416
    I used to go to Trulieve, but once I found Surterra Wellness I switched. I found my previous dispensary to be too focused on branding, and not concerned enough with patient care. Surterra provides the quantity and quality products I desire, with short to no wait times, and great customer care!
    Lyle R.
    Lyle R.
    1619711167
    Surterra always has a great atmosphere and world class service! I'm a big surfin' guy, and when I was there recently, Trystan Drew recommended the coral reefer and it was tremendous. Immaculate, just like the service I received from Mr.Drew!
    Kyle T.
    Kyle T.
    1619710617
    I just recently received my medical marijuana card and have been to a few dispensaries now. The service I received at Surterra, by Trystan Drew specifically, has definitely been the best by far! 10/10
    Chrissie K.
    Chrissie K.
    1619480673
    Not many medical dispensaries have an inviting and warm atmosphere. When you walk in, surterra feels like home. The staff are very knowledgeable and don’t make you feel like you’re just a number or dollar signs. The staff care about you and your wellness. Tristan in particular has been such an amazing resource and help to me on my wellness journey!!
    Jaclyn S.
    Jaclyn S.
    1619305891
    Great company, cares for their employees and patients. Love the Coral Reefer line!
    Taylor B.
    Taylor B.
    1618146626
    This is my for sure go to dispensary, I love the deals, the products are amazing and the employees are very helpful and always make things right if theres a problem. Very grateful thank you!
    Rebecca W.
    Rebecca W.
    1615933034
    Beautiful shop, super clean restroom. Very helpful and friendly staff (Sterling and Jacqueline). Super knowledgeable, answered all my questions and sent me home with the product best suited to my medical needs.
    Ryan W.
    Ryan W.
    1615324246
    3 stars for consistent excellent service over the past few years. I can no longer shop here, though, because they discontinued the only product that worked for me, which was a disposable high-CBD vaporizer pen. I cannot find this product anywhere else and am very frustrated. Surterra has decided to cater exclusively (as far as disposable vapes are concerned) to the high-THC crowd. I cannot use oral (edible, syringe) products.
    Ps Y.
    Ps Y.
    1612479568
    I like this store in Gainesville a lot but not my favorite. People are always nice and product is of good quality. The building is cool, historic.
    Jersa J.
    Jersa J.
    1609270293
    so many good ratio options !and lots of flower options
    Wendy K R.
    Wendy K R.
    1607424810
    Definitely my go to store. My personal favorite.
    Michael H
    Michael H
    1607049250
    Great product and wonderful staff. I will definitely be back.
    Michele P.
    Michele P.
    1607035942
    Professional, clean, open and friendly. I always appreciate their knowledge of products and guidance.I great addition to the down town scene!
    Wendy K R.
    Wendy K R.
    1605728037
    Flower products are great! Wish I could find out when they fill the shelves are filled with new stock. One thing dispensaries do not make easy to find out. I live out of town and flower is usually almost empty by the time I get there.
    Beverley W.
    Beverley W.
    1605401104
    I have severe anxiety, especially relating to health issues. Since the pandemic it has been overwhelming. Surterra has been such a blessing. Their Coral Reefer Tsunami vapes (all three including the sativa surprisingly but in particular the Indica leaning one) are the best thing for me in terms of their product so far but I've tried only a few product types so far. The staff goes out of their way to allow me to feel both safe and not a burden, even if I start to get a bit panicked as I did today. Handled graciously. Big thank you to them for that.
    Jason V.
    Jason V.
    1603587257
    Customer service when shopping is good. Customer service when you have an issue or have to return something isnt very pleasant. I used to love this place but now I will never go back.
    Sandie S.
    Sandie S.
    1601186392
    My first visit was very pleasant. Nice staff. Large, spacious place perfect for social distancing. I bought Galastic Glue whole flower. A heavy indica dominate hybrid; couch lock from very small dose. Pain reduction to a quiet "I don't care as much about it" level. So relaxed, my green cheek conure bird curled up against my hand and fell asleep! I'm impressed!
    Ryan W.
    Ryan W.
    1594672627
    Good customer service from the female manager and budtender Chauncey. Great prices for flower, but sadly the prices for disposable vape pens have increased $5 in the past year.
    Jeff H.
    Jeff H.
    1590837698
    Staff was great...well pleased,...prices much cheaper than liberty...good bud too...good oil too...it was all good,,I could say when i left there I was good.
    Terapixel 0.
    Terapixel 0.
    1589364735
    📸😉 “ I’ll Make You Famous “ 😉📸
    Gypsy R.
    Gypsy R.
    1588363662
    There online process is in need of work. Apparently when I typed in my information it kept saying it was not there and need to be filled in even though all my information was there.
    Kenneth M.
    Kenneth M.
    1584393128
    This place is awful. I bought a gram of their “soft wax” and it was this brown liquid. When I dabbed it on my nail it was full of water molecules because it exploded in my nail. So I tried another dab, and I exploded again, but this time went into my eye. When I called and asked if I could return the product after explaining my situation they were rude and not helpful basically saying that I should just take the loss. I would never shop here again.
    Genie O.
    Genie O.
    1582081891
    Pleasant atmosphere, spacious surroundings, wide variety of products. I recognized staff member Sam from the gym. He was very knowledgeable and helpful.
    James M.
    James M.
    1581688195
    The staff is friendly, helpful, and very knowledgeable. Located downtown it's a pretty area with lots of other things to do while you're there. The inside of the store is very nice.
    Maggie B.
    Maggie B.
    1578945193
    Very nice store and staff. Helpful in finding what can help my personal situation. Would recommend for new patients.
    Jesse P.
    Jesse P.
    1578282458
    This place rocks. Sam is awesome.
    Next Reviews
    js_loader

    Feel Good Today

    Scroll to Top
    Florida Dispensaries