This location is my absolute favorite. The staff are so kind, friendly, and fast! They will always take the time to... make recommendations and are knowledgeable about the products they sell.The coral reefer balm is the best for muscle pain! Other than that, their full spectrum vapes are my go-to.Always a great experience at this location!!read more
By far the best dispensary in Flagler and Volusia counties. No boring cold waiting room here, if by chance you may... have a slight wait, afterwords any absolutely stellar person will be happy to help with any array of questions that may arise. What a beautiful way to enhance my day!! Many many kudos to the entire staff!!read more
This place is awesome! From the moment I walked in, Mike was a true bud tender, like he knew what I needed. He really... hustled to get me into the system and get me some medicine. As a new patient, this was taking way too long at another place. Even though Surterra is getting remolded and a bit of a mess. Mike and the other employees were getting people served with purpose. Appreciate you.read more
This is a great shop that I really like for multiple reasons. I'm really liking who works here, and how they help you.... There's like always deals, and unlike other kinds of stores the people here tell you about them and the best way to make you pay less.read more
Great products. Workers very knowledgeable and friendly for the most part. The website ordering still needs the kinks... worked out but well pleased overall.read more
The staff at the store are amazing and very helpful. They let you understand what you’re purchasing and what it does... for you. Great placeread more
I can not say enough good things about Surterra! All the guys in there are absolutely wonderful and helpful. They have... introduced to me to new strains that were exactly what I needed. They make you feel comfortable and the process is so easy!read more
Wonderful customer service from the staff here. They are very professional and friendly. They walk me through the... process so that I could understand.I love the people here. Service with a smile.Diego and Mike we're awesome!read more
Very professional, great guys.Mike and Seth best service, and knowledgeable
Everyone is always so nice and helpful! The products are great and they are reasonably priced.
Sylvia and the whole staff are great, never a long wait, great product, pretty good stock selection. My go to.
Always a awesome experience when I need some advice from Sylvia. She's like my personal advisor. Sort of like my... bartenders. I reward them. Sylvia ✌️❤🤘read more
Hooooly heck! If you live in Palm Coast or anywhere within reasonable driving distance THIS IS THE ONLY DISPENSARY THAT... MATTERS. Sure there are other options, but do they have amazingly friendly and helpful employees like Valkyrie and Mike? Maybe but probably not as awesome. But do they have the relief you need... no no they do not. "How can you be so confident internet person?", you might asking yourself, well I know.. because I've been.. and you should go too. Oh also they're in a building that used to be a bank and they have a FREAKING DRIVE THROUGH!read more
Such a pleasant experience. Kind and smart staff. Beautiful interior - really makes shopping feel so nice to be in such... a calming location.read more
Truliev is better anyway, will not be back. Grabbed a menu and was looking at in the car with my fiancé, trying to... figure out the best deal since he does the financing in our relationship. Was basically accused of passing out my prescription. Had him compare to like passing out OxyContin? Was nothing illegal going on but told I could lose my license. After that very uncomfortable ordeal I will not be back✌🏼read more
Miki is an awesome guide. She makes the process easy and is very informative. This is my favorite dispensary. Will... always come here.read more
I came in as a first time customer and was greeted warmly and provided product education upon request. Very clean... location and pleasant staff that work with urgency.read more
It's wad good and education. I learned a lot. Thank you
The best dispensary in town stocked with high quality products. A huge variety of products are available here from... balm, to tinctures, patches, distillates, rosins, crumbles, waxes annnd delicious infused chocolate...I usually visit here and stock up!read more
Love Surterra. Great products, even better daily deals. Fastest service out all the dispensaries I use. Megan is... wonderful. Great customer service, and a big smile.read more
Hey shoutout Diego who works upfront, super cool dude and really easy to order with, he was very welcoming my first... time in thereread more
Hunter is amazing!!! He helped my grandma and I today and was so patient and knowledgeable. You could tell he was... genuinely trying to recommend products that would suite us individually and not just trying to make a sale. :-)Joe had also helped me the first time I went in by myself, and was equally amazing and patient!!! I’m very uneducated when it comes to marijuana, and the both made me feel comfortable and not rushed!!read more
Best CDT vapes at any dispensary. Friendly staff and very accommodating should any issues arise.
My go to dispensary. I’ve been going there for about a year now and it’s only improved since then. Everyone there is... very nice and helpful especially Miki. She’s always there when I go and I only have good things to say about her. Definitely one of my favs thereread more
Joe was super helpful. Also J Rollout (guy who left bad review) can kick rocks. buzz cuts unite. Also hunter is also... great.ALSO i was helped by the person with the buzzed haircut, (im assuming the person who J Rollout was whining about) and they were super nice and even gave me directions to a restaurant. so idk what he's talking about it's prolly him who's the problem tbhread more
My favorite dispensary to visit. Quality product, everyone is kind and helpful, and Joe up front always makes me feel... welcomed. Definitely worth checking this place outread more
Joe was super helpful. Also J Rollout (guy who left bad review) can kick rocks. buzz cuts unite
Fast, drive through pickup available. Friendly and knowledgeable staff. You can't tip, which is kinda nice not to have... to worry about how much, etc.read more
Great store first time going there helpful and nice maegen there was so helpful and nice she should get a rise
I give a three based off the company has great and less than wonderful employees. Megan is such a cool chic and so... very kind every time. Another gal who’s name I cannot remember is also always helpful and bubbly. And there’s a gentleman I think manager. He is always so knowledgeable and professional with the people. Whoever the young girl sitting behind the desk yesterday with the buzzed hair cut however does not seem to like being there. I’ve seen her bad attitude a few times previously and it is a shame that that type of personality is part of the representation of the other employees and company. Besides this person the rest of the employees are so well educated and a joy to deal with and I’m very happy with their help and serviceread more
I love the drive through so easy to pick up when you have someone with you. Miki is awesome as well very informative... and nice to talk to.read more
Micky was so sweet and helpful on my first visit. She took time to help me understand and pick out the best items. ... Truly appreciate their advice and professionalism.read more
Quick and easy , they have a drive thru that I didn't use because it looked closed, but it's just state law they can't... have the windows uncovered.read more
I had the BEST experience with Hunter at the Surterra Wellness in Palm Coast. I am a high anxiety patient and don't go... out very often. When I walked into the Wellness Center for the first time, I was immediately greeted by Hunter. Just his kind and thoughtful way about him put me at ease. There were several pick ups in front of me and I was a walk in. When it was my turn, Hunter took his time to explain the differences between the Flower here as opposed to a different MM center.The building itself is beautiful and calming as you walk in.Although I live four hours south of Palm Coast, I come to town once a month and will make Surterra Wellness my go to Dispensary from now on primarily due to Hunter.read more
The people working here are always welcoming to me and nice. They can answer questions or look things up for you and... give you recommendations. Im a regular and the know me by name and going to surterra is one the things i look forward to in my day! you guys rock! Especially megan!read more
Katie at the front desk was very friendly and helpful she is the reason I will be coming back... she quickly helped me... process my intake and make my secelections... I will be coming back just to see herread more
I honestly love coming here the staff Is just awesome Katie and Maegen and Hunter are always there greeting everyone... with a smile and just so easy to talk to and ask questions they don't make it feel like a stressful place and they always take the time to make sure the customers are satisfied this is my favorite place to go ..... I would recommend this place for everyone and seriously if your new and just get your card and need to know anything they will take the time for I promise. They always mention the sales and look out for the deals for the customers...read more
Outstanding staff! Nice place, quick service.. I had an issue with my card the other day, and they went out of their... way to help👍read more
My first experience in Suretta. I have to say. Hunter made my experience a good one. Very knowledgeable & friendly.... Hunter explained everything. Great bud tender. Everyone was very friendly & knowledgeable. My go to place forsure.read more
Melanie helped me get exactly the information and products I wanted very efficiently and cheerfully. I was also... impressed with how quickly everyone in the lobby before me was served by such a small team.read more
I arrived 15 minutes before the store closed to pick up my order and used the drive thru. Hunter was super kind and... helpful. Very personable and fun yet professional. He really went above and beyond to make sure my first experience here was a great one. I will be back for sure.read more
I love this place. It's always clean, has a great smell. And the service it awesome! Today, Hunter was super helpful... and knowledgeable. He knew answers to all my questions. Thank you!!!read more
Awesome experience! Hunter was so helpful with giving me the informations in helping me make the descisions on what to... get based on what I needed.Thanks so much!read more
Not as big of discount as the other place, kind of directed toward feminine newbies, but they carry my fav strain of... flower!!!P.S. not all women like being called babe n sweetie n honey etc. it’s a trigger personally.read more
EPITOME OF CUSTOMER SERVICE AT IT'S BEST. INCREDIBLE EXPERIENCE BASED ENTIRELY ON HUNTER'S KNOWLEDGE OF PRODUCT and... product availability.I have been using MM for years and today Hunter finally explained EVERYTHING to me. He sat with me and explained why certain strains work and what I should avoid based on MY needs.Suterra is now my go to place for great prices, specials and a chance to have Hunter tell me about Suterra and the benefits of using the Wellness products.read more
I go to many dispensaries throughout Palm Coast, St. Augustine, and Jacksonville and this one has to be the best! There... is one associate, in particular, that deserves recognition. Her name is Breanna. She is literally the sweetest every time I go in there!read more
The same way you check your bag at a fast food restaurant to make sure your order is correct is the same way you need... to be about this place they will steal and lie to you. If you confront them about it the only thing they claim they can do is give you a 20% discount on your next purchase. This place is bad buzz , I need to definitely smoke after dealing with them .read more
Just want to give a SHOUT OUT to the Flagler Plaza Surterra team. Hunter and the other employees are very helpful and... they always give great advice. I highly recommend going to see them.read more
Left an honest and professional review on the soft wax, and they didn't post my review on the website. They pick and... choose what reviews they like to have posted on there site. Thats not cool at all. If you don't leave a perfect review they won't post it. Which means they don't care about the customers opinion. I personally think the quality here is not nearly as good as their competitors. The soft wax image on the website does not meet the consistency of what you actually get. Its more like the consistency of distillate and they give it to you in a slick instead of a syringe. Its hard to get the perfect dab out on your dabber. I either have to little or to much. The quality, potency, and taste of the strain was on point. I gave them 3 stars for the packaging of the product. I feel like if your not posting peoples honest reviews on products, you're doing shady practices.read more
Customer service help awesome as far as knowledge of product. Once you order from the front you get called over to the... area where they go back over everything you purchase and or answer questions. Atm on site. Usually not overcrowded can order online also. Mask required. Cash only. Atmosphere nice. My favorite dispensary they do carry some edibles flour ground flour pre rolls and the manager who runs the port orange store recently at the palm coast store was EXTRADINARY. Finally location is ideal..read more
Something gives me bad vibe here. Not sure why. I'm like that though I'm a bit agoraphobic it could be the building I... don't know.And for some reason I was unable to use the drive up window when I needed to so that was kind of a bummer that's the best thing about that place as far as I know about it so far.Didn't like jackie girl or the other product I bought either and a couple times when I wanted to go back they just didn't have anything appropriate for me, eventually I just stuck closer to home and I do prefer flower.Bad choices on my part I suppose, so I only had the two or three things that I wasn't crazy about but they didn't make me mental either like some of the "wrong choice oops" products from a couple places that I've had to return.And that's the other thing I like a little compassion when I'm trying to find something that doesn't make me miserable and they don't really have a return policy there as far as I know.May visit in future though see if I feel diff down the road.I see good reviews and comments and this isn't a recreational thing for me it's definitely medicinal and I was really out of sorts when I first got my card a few months ago and I was unhappy with every dispensary that I visited to be honest LOL.If I go back and have a different experience I'll definitely increase the Starsread more
Staff here is amazing always helpful and educated in the product, wish they offered a better discount policy but... overall product is worth the price!!!read more
By far my favorite dispensary! You chose the right person to manage it, very sad she is leaving! Good luck in Texas!! I... also very much like everyone that woods here, Knowledgeable and make me feel at home! Y'all are awesome!!read more
You have a drive-through but your staff is unwilling to allow me to utilize it. I am unable to wear a mask due to... medical reasons and the reason I use cannabis. I ask for their help and they tell me I have to go someplace else. The manager they used to have there was very accommodating the new one is absolutely terrible. I will tell everyone I know to go anywhere but here.read more
Great product and customer service. By far the best dispensary around in my opinion. Wish I’d tried it sooner so I... didn’t have to waste time anywhere else. Keep up the great work, thank you.read more
Love coming to Surterra, the atmosphere is calm and relaxing. The staff is always amazing! Kathy was extremely helpful... today with my purchase, she is always a pleasure to work with!read more
Great product and faculty! I've been to dispensaries across the entire country, and this is top notch. Extremely laid... back atmosphere and knowledgeable staff. Not the cookie cutter assembly line of local competitors, with much more relaxing and personal pace. Fantastic products from the whole flower to the hash/concentrates, Good stuff...and i've had more than one Cannabis Cup winning strain. Good job Surterra and staff! I will be back for moreread more
The very best. Shockingly clean. Great customer service. I couldn't be happier with them. I have coupons... elsewhere that i haven't used. I am sticking with surterra.Mike - palm coast, floridaread more
I’m a 100% disabled army veteran who uses medical marijuana for pain.At the First visit the woman was super nice and... helpful and the prices looked GREAT, but when I got home and took the product it didn’t work at all....I’m not an everyday marijuana taker and I only take the oil or capsules so my tolerance isn’t that high. She assured me these would have the same effect as the capsules I was taking from another dispensary...I even doubled and then tripled the dose and still no effect...Surterra has no policy in place to replace or exchange their product. DO NOT BE FOOLED BY THEIR PRICES!! Don’t waste your time and pay the little extra for products you KNOW work.read more
Everyone here is so helpful and has such a great attitude. This is definitely one of the best dispensary locations in... Florida. I love the fact that it has a drive-up. I feel like in 2020 I drive up gets you a free star but I can't give 6🌟's. Thank you all for being awesome. Truly appreciate the work you do.read more
Been there twice now and both times the product is no good, more stems than flower, what flower was in there was dry... and smelled weak. Trulieve is far superior in both product and customer service. Definitely will not go back.read more
Good prices but the set up with the ordering in the front causes huge hold ups at the door. Sometimes it’s quick... sometimes you end up waiting for 30 minutesread more
5 star experience. If you are inexperienced with cannabis like I am then talk to Taylor. First time in a dispensary... where an employee has actually taken the time to explain things to me and help me find something for my pain rather than just trying to upsell me stuff that won’t work. Will be backread more
Very friendly knowledgeable staff and high quality medicine.
Awesome products and awesome people, drive through makes shopping simple and safe.
Martin from the Palm Coast Office was Awesome!!! He was Very Kind and Patient. Very informative about their products.... Also I forget her name but I'll call her Ms Boston, she is also Very Kind and Informative about their products and Very Patiemtread more
Martin provides amazing customer service! My elderly dad has cancer, and Martin and the crew at Surterra have made this... process extremely easy for him!read more
I specifically want to mention 'Martin'. He should be recognized for his knowledge and compassion to how people feel... when they come into this location. Not only for that but he already makes sure you get the best price for your buck and best of all he loves his military. Thank you Martin and thank you Surterra.read more
Staff was friendly and helpful. I absolutely love the layout and design of the store. Compared to other dispensaries... I've been to it's more welcoming and homey instead of a clinical vibe which really eased my anxiety about trying them out. I have so far really enjoyed the service, staff, and products and will definitely be back in the future. I wish there was a St. Augustine location but it was worth the 30 minute drive.read more
I was pleasantly surprised at how helpful and knowledgeable Taylor was. I never expected to get the high level of... support and information she gave me. She carefully listened to my health issues, my experiences with medical marijuana and what I thought I needed, before suggesting products for me. She explained how each worked and how to understand their products. I have high hopes that I am going to find something that will work for me here.read more
came here last minute and Martin and other staff were knowledgeable, helpful, informative and courteous. All the staff... was amazing. Quick and attentive. Place looked very zen and professional. Awesomeread more
I had a consultation with Taylor. She went over my needs and expectations of the different products. I am new to the... system and she patiently answered and explained the strains and methods of use. I got various products and am happy with all of it. I have been to three different companies and was most impressed with surterra for their products.read more
This place is absolutely wonderful!!! Staff was excellent, prices were GREAT!!!! I used to shop Trulieve but after... visiting here I will never go back .....this is the place for you, trust me pop in and give it a go!!!!!!!!read more
This store is super nice the service was great the produce is superb fast in and out customer care I'm new to being a... cannabis patient and have bad anxiety I was nervous they had a open floor and we're friendly I will b back and will recommend them to everyoneread more
I went to my first dispensary today so I chose to go to Surterra Wellness. What a great choice it was! The people... there were very helpful, especially a young lady named Taylor. She explained everything so well to me, someone walking in for the first time, that by the time I left I didn't even realize it was still my first time. It was a pleasant experience to say the least... First of many...read more
Went in to get a pre roll could not give me an up-to-date menu or a choice had to know what they had without knowing... what they had in stock. Service was incredibly rude process was very difficult and confusing will be taking my business to true leave. Ended up walking out due to the fact employees could not tell me what flowers they had in stock horrible service.read more
Every employee is very helpful and the products are great. Martin was extremely insightful 10/10 would recommend.
Very friendly. I love how there is never anyone there when I go. They have good cheap products you just have to know... what to get.read more
Angie was very friendly and professional. Very customer focused. Great experience.
Fantastic service!! Quality products!! Drive thru is amazing!!!
🔥🔥🔥🔥🔥Great customer service and products knowledgeable professional... staff🔥🔥🔥🔥🔥🔥read more
Fantastic experience here. Quality products and So nice and professional. They answer all my questions. So happy I... found them!read more
Surterra’s curbside pickup service is excellent. Thanks for taking measures to protect your customers—and your team... members—during this challenging time!read more
Awesome place, beautiful inside.Great prices for awesome product.Very nice and informative people.Trulieve sux now... that I found surterra.read more
Friendly, clean wonderful place! And great products
New medical cannabis store in palm coast, FL.Additional stores located in Jacksonville, FL, Daytona Beach, & Port... Orange, FL.Conveniently located at the corner of Hwy.100 & Old King’s Road just off I 95.read more