Surterra – Panama City | Florida Dispensaries

Surterra Marijuana Dispensary and Delivery in Panama City, FL

411 E 23rd Street
Panama City, FL 32405

Call for Delivery:

Mon – Sat: 10am – 8pm
Sun: 11am – 5pm

Payment Methods:

Cash or Debit Card Accepted ATM Available

FLD

Dispensary – open

A Surterra Wellness Center located at 411 E 23rd Street in Panama City, FL 32405 is now open. This cannabis store in PCB is conveniently located to service Lynn Haven, Youngstown, Fountain and Bay County overall.

Surterra Wellness provides top quality marijuana products to patients that have received a medical cannabis certification. This Panama City cannabis store will carry the popular Coral Reefer cannabis brand, a collaboration with the singer Jimmy Buffet.

Low THC high CBD products are available to MMJ patients near Panama City as well.

Surterra Products

SURTERRA MARIJUANA DELIVERIES RX – AVAILABLE NOW!

Surterra Wellness cannabis products are available by home delivery or business in Panama City, Lynn Haven, Youngstown, Fountain and throughout Bay County.

Surterra’s medical marijuana products are available by delivery for patients with a Florida Marijuana Card. Click here for more info.

Call 850.391.5455 between 9am-5pm est Mon-Fri to schedule Surterra Deliveries RX.

Delivery is now available in select areas of Florida. There is a $25 fee for delivery, and orders must be $100 or more after discounts to qualify for delivery. Orders of $150 or more after discounts qualify for free delivery.

Surterra Florida

What People Are Saying

James S.
James S.
01:01 04 Jun 22
This is a good despecery I like there products and the staff is always nice and very helpfulI do have a complaint and I would love some feed back on this PleaseI tip alot in restaurants and other places I do business no I’m not rich I love to share with peopleMy point is You do not let your employees except tips of any kind Can’t even just drop it on the counter The employees always say there is cameras recordingYou know camera’s are great they help in many situations But to have your employees scared to take something that another person gives them in appreciation of there efforts in selling Your ProductsI so disagree with this policy and yes I do drop money in hopes that a nice hard working employee of Yours picks it upread more
Emmi L.
Emmi L.
00:18 01 Jun 22
Miles was super helpful and speedy in my transaction!!! Love coming here!
Yolanda O.
Yolanda O.
18:24 22 Apr 22
Been here many times great experience first time discount can’t beat it! I love the staffing and their charisma shout out to the employees who helped me out today Serena Celia Cord and Hailey 😊😊😊😎😎😎💚💚💚👍👍👍read more
Michael K.
Michael K.
03:39 16 Apr 22
Haeli was awesome! She was fast, knowledgeable and funny! I’ll be back again! 😉
Nicholas K.
Nicholas K.
02:35 13 Apr 22
Serena was awesome funny helpful and friendly great experience also product is good quality and professional
Aerial C.
Aerial C.
19:26 19 Mar 22
Great customer service from Miles!!! Loved the energy an everyone had answers to all my questions. 10/10 recommend
Austin M.
Austin M.
02:09 04 Mar 22
Nice an clean with great products. And Miles is a great employee.
Laken R.
Laken R.
22:35 03 Mar 22
I had a really good experience with Joelle when I came in. Memorable even. Thank you!!
Gloria C.
Gloria C.
19:06 27 Feb 22
Great friendly employees. Fast and orders always fast. Great online sales.
Walter W.
Walter W.
00:49 05 Feb 22
It’s a better environment than when they first opened
Fit F.
Fit F.
13:02 04 Feb 22
They do not show bad reviews on products. I have put one star on some of their products and it never shows up. Thats why they never have bad reviews on products. Unacceptable. Lying to customers.read more
Hans G.
Hans G.
00:33 03 Feb 22
Love this place. Everything is clean,neat,professional looking. The staff is extremely knowledgeable and friendly,always have what I like in stock, and run sales all the time.read more
Les G.
Les G.
16:50 09 Dec 21
Always super nice staff, very quick in and out service with a real smile. Thanks to every budtender/staff member there, you’re doing an awesome job!read more
Kim A.
Kim A.
20:52 17 Nov 21
Update: After a few years & trying all local dispensaries,Surterra Wellness continues to impress. They have quality products,great sales & an absolutely awesome staff. They make the entire visit feel welcoming. Big thanks to Lucas, Miles & Jo… They are so knowledgeable, professional & caring. Keep up the wonderful work! We all thank you for making our lives better!Absolutely wonderful place & excellent staff. Everyone is professional, takes time to answer questions & are very knowledgeable on their products. Thank you to Kim V for all the help & for making a difference in MY LIFE. YOU ARE AWESOME.read more
Stacey A.
Stacey A.
15:15 29 Oct 21
Customer service is always amazing! They treat like family and those chocolate 🍫 bars oh my garsh
Jinny S.
Jinny S.
23:36 27 Oct 21
Sarah was super helpful… love this place!
Susan Adeline L.
Susan Adeline L.
05:56 27 Oct 21
Miles is my good buddy down there and always is so friendly and sweet. I find myself going to surterra more than trulieve these days because their prices are better on a lot of the things I enjoy. I highly recommend surterra Wellness, no pun intendedread more
shicora B.
shicora B.
20:22 26 Oct 21
I had an awesome experience my cashier Jeffrey & his coworker (didn’t get her name), was awesome they was the best explainer on everything I asked, told me all the deals as the first time customer I really like their customer service the experience was the best looking to return soon, I give this a five-star.read more
Abel A.
Abel A.
18:11 14 Oct 21
I come here pretty frequently, few times a month usually. Today I was helped by a guy I really appreciated named Craig. He was awesome, super friendly, extremely helpful, and went out of his way and put in a significant amount of extra effort to get me a better deal, get me more than what I came in for, and make sure everything was right. Thanks! (:read more
matthew W.
matthew W.
15:52 24 Sep 21
First time…absolutely amazing experience. Everyone super nice & super easy to get along with very easy and comforting to do your business and get your medicine..also good deals and amazing product.read more
Kat V.
Kat V.
01:29 23 Aug 21
They are very helpful and they don’t mind explaining the product.
James W.
James W.
18:06 27 Jul 21
I had explained upon entering the dispensary, that I was unaware of all the ins and outs of the system. I asked to see some samples and prices, but they simply directed me around the corner, across the room, and told me to “go look”. I was also unable to remember exactly the amount I could spend, and was checking my account, and looking through phone for a picture of my last cartridge, so I could obtain the correct one.Upon me doing this, the employee stated to me that he was NOT going to serve me, because I was on my phone inside the store. I explained that I was new to this, had just gotten my license a little bit ago, and needed all the help I could get in choosing the product. He said it didn’t matter what I was doing, he didn’t care, and he was NOT going to be serving me.This type of behavior, (and I use the word behavior because in no way is this any form of service), is not helping people who don’t understand the process, strains, types, etc.I feel this is an area that this dispensary needs to put much effort into correcting, and explain to employees that NOT EVERYONE that walks through the door is knowledgeable, and may need help.Employees should be aware of this, and be accommodating to the patrons that enter.HAD to give this place at least one star, or the remarks section wouldn’t open. I will not be back to this dispensary again.read more
James W.
James W.
20:25 22 Jul 21
I had explained upon entering the dispensary, that I was unaware of all the ins and outs of the system. I asked to see some samples and prices, but they simply directed me around the corner, across the room, and told me to “go look”. I was also unable to remember exactly the amount I could spend, and was checking my account, and looking through phone for a picture of my last cartridge, so I could obtain the correct one.Upon me doing this, the employee stated to me that he was NOT going to serve me, because I was on my phone inside the store. I explained that I was new to this, had just gotten my license a little bit ago, and needed all the help I could get in choosing the product. He said it didn’t matter what I was doing, he didn’t care, and he was NOT going to be serving me.This type of behavior, (and I use the word behavior because in no way is this any form of service), is not helping people who don’t understand the process, strains, types, etc.I feel this is an area that this dispensary needs to put much effort into correcting, and explain to employees that NOT EVERYONE that walks through the door is knowledgeable, and may need help.Employees should be aware of this, and be accommodating to the patrons that enter.HAD to give this place at least one star, or the remarks section wouldn’t open. I will not be back to this dispensary again.read more
A A
A A
19:33 22 Jul 21
I need to take CBD oil everyday to control my seizures, so it’s really important that I have access to it. I decided to try Surterra for the first time and I ordered online and never got any type of confirmation- not even an email. As I was placing the order, it said they deliver in a day. After I didn’t get any contact from them after a couple days, I called in and they said it would take another week and they’d call me later to schedule the delivery. I was doubtful so I ordered from Liberty as well. Liberty brought my order in 2 days, but I NEVER heard back from Surterra about my order. I saw some good discounts so I tried Surterra again. And again, NO confirmation or any kind of contact from them. This place is awful! I need to take CBD oil as legitimate medication and Surterra left me sitting around twiddling my thumbs and waiting for a delivery that would never come. I’ll never shop from them again and I will be spreading the word about how awful they are.read more
Woodsy O.
Woodsy O.
15:31 02 Jul 21
This is in no way on the employees. Surterra has steadily declined since they opened in PC. Products are overpriced. It also takes too long to get in and out of the store. Like many other dispensaries they need to make the process faster.Last two pick up orders have not been ready even after I received notification that they were ready to be picked up. They no longer have a reward program for returning customers like many other dispensaries have so i really see no reason to go to their store any longer.read more
Patti H.
Patti H.
14:11 19 Jun 21
When i walk in the doors here i always feel welcome they take the time to explain things. If i don’t understand something they take the time to explain. Everyone here is always friendly.read more
Skwash H.
Skwash H.
01:38 16 Jun 21
I love this store now. I had to upgrade them to 5 stars. They have the best staff and they are 10 times faster than anywhere else. The products are much better than they were last year. 🍫🤘🤪🤘read more
Bradley H.
Bradley H.
14:02 04 Apr 21
First time shopper, just received my OMMU Approval & the first time shopping experience was amazing! Customer Service was on point, they made you feel at home and they were beyond patient with me. They were laughing and joking around with my 3 year old daughter and her laughing and hooked her up with 2 lollipops! Definitely will only be shopping her for medicine. Highly recommendedread more
Matt & Ginger S
Matt & Ginger S
22:00 15 Mar 21
I placed an order online, it was really easy, they have a great selection, got my text confirmation and was on my way! Only downside is you cannot choose a pick up day,only place orders to be picked up that day, but it is just something to remember when ordering.When I walked in the front door, I was very impressed with their open floor plan, products displayed elegantly, and it looked clean and fresh. I was immediately greeted by a friendly receptionist, brought straight back to a budtender, and she was so helpful and knowledgeable about the products.I was in and out in less than ten minutes, though they would have gladly spent more time with me, I was just ready to get home!So far, I have tried their galactic glue in the flower, and I am well impressed. Will definitely be returning! And soon!!read more
Joe W.
Joe W.
21:51 11 Mar 21
I can say 100% that Surterra in Panama City, FL, saved my life. I am in recovery from opioid dependence due to having a severe illness. I had almost given up until I was introduced to medical cannabis and Surterra. A few weeks ago, Joelle recommended I try the Relief gels. She introduced it to me as a safe, healthy alternative to opioids after surgery. I do NOT want pills ever again in my life. She saw me today and said I walk better than I did before I tried them. That’s the absolute truth, because I have two discs in my spine sitting on top of each other. The gels have made the spinal pain go away and help me feel better overall. I am so thankful for Joelle and the entire team at Surterra Wellness in Panama City, FL. If management sees this, please give these employees a raise. They’re amazing! Thank you for saving my life!read more
gladatlast
gladatlast
01:22 11 Mar 21
Fantastic staff and product. Everyone is knowledgeable and happy to answer questions or provide suggestions for the best treatment of the ailment. Quick to fill online orders and quick to get you in and out.read more
Amymarie W.
Amymarie W.
00:14 08 Mar 21
I’ve never had a less than 5 star experience from Surterra Panama City! Miles and Devonte,Jazmin and Jay,Aaron and Jeffrey…and everyone else has always been a treat to interact with. Thanks every one! Eta3/7/21… Still feeling that 5 stars today!read more
K P
K P
01:44 07 Mar 21
Julie and Devonte were so helpful! I will come back just for them. Both had such positive attitudes and really made the experience worth it. Thank you guys!read more
Rick M.
Rick M.
18:26 29 Jan 21
My first visit was nice. Everyone was friendly and knowledgeable of their product. All budtenders were friendly and Joelle was wonderful. She was very nice and even talked to me about my purchase. I will definitely be back.read more
Caitlin N.
Caitlin N.
21:24 23 Jan 21
Brittany Cartwright is always a pleasure to see when I’m coming in to buy my medication. Brittany always has a smile on her face & is always happy to assist to find the best possible product for my current situation. She takes the time to explain how different terpenes do different things & affect your body. She was able to give me the best possible product for my disorder. This woman deserves a raise!read more
Bodi the B.
Bodi the B.
01:56 19 Dec 20
Pretty much top of my list when is comes to this dispensary. A good selection of products and flower. As they grow I hope to see the menu grow as well. Excellent and knowledgeable staff. Very clean. Masks required. Veterans discount except on flower…(read more
Peyton B.
Peyton B.
18:19 02 Dec 20
Very professionally run dispensary. Wait time is never an issue. Always good atmosphere and everyone feels welcome. Very impressed with employee knowledge when it comes to consulting or recommendations. Would like to mention 2 names for exceptional customer service time and time again: Graham and Cord. These two have been friendly and taken care of me each time I visit. Look forward to seeing everyone again soonread more
Jamie C.
Jamie C.
18:30 29 Nov 20
The products are the best as far as any dispensary does but their system and customer service needs a complete revamping. They are the farthest from my house but I drive out there too often to not get what I ordered. I’mDone with them. I’ll pay the high prices closer to meread more
Kristina L.
Kristina L.
15:21 11 Nov 20
I love this dispensary so much! They entire staff is so knowledgable of the different products and so easy going. They make the whole experience so great. My girl, Brittany, knows her stuff and has never steered me wrong! Definitely a must stop shop as far as dispensaries go.read more
Panama city FL location.Very friendly staff, very good products.I would like to see more edibles… Chocolate bars, brownies, gummies, fruit snacks.Terp sauces!!!Sugar waxes.Some high dose optionsread more
Donkeenart K.
Donkeenart K.
11:53 11 Oct 20
Rude front desk lady. Budtender was awesome but the product…..smells like hay….loose buds….. little effect…… overpriced!read more
Collin C.
Collin C.
17:33 18 Sep 20
Glad I don’t live here lol Surterra Pensacola is light years ahead of here 🤙
Cortney R.
Cortney R.
14:59 14 Sep 20
Super friendly and very knowledgeable staff!! Very helpful!!
Ph9nix7 R.
Ph9nix7 R.
19:29 13 Sep 20
Even b4 I dig into my product I’m taking a moment to commend the outstanding staff! Miles & (sp?) Celia (?) were on deck for me today and the Xperience was elevated and most helpful!read more
Meagan T.
Meagan T.
19:09 13 Sep 20
Miles is the best of the best. He’s super helpful and what makes Surterra welcoming to me.
Joshalyn B.
Joshalyn B.
03:13 01 Sep 20
RUDE STAFF. I went to PC location Aug 20, was told I could do curbside pick up bc of the mask policy. So I did that 3 times Aug 20, Aug 31 and Sept 1st. Did a curbside pickup yesterday without a problem waited about 15 mins which is understandable. Did a curbside pick up today waited 30 mins and was treated very rude by staff. The lady that came to the door needs to learn how to talk to customers. She was very inappropriate. You can check your cameras. The young man that came out was not pleasant either. He also stated that curbside pick up was stopped about a month. I just wanted to bring this to your attention bc I will not be going back. There to many inconsistencies and rude staff to deal with.read more
Mary D.
Mary D.
04:44 31 Aug 20
This is the Panama City store that I am referring to. I absolutely love the employees from the phone to inside the store! They are always helpful and knowledgeable about the products. I highly recommend Suterra!read more
Jamie H.
Jamie H.
22:49 01 Aug 20
Surterra wellness your product is good. However the reason for the low stars is you Never have any flowers available for sell unless you want cbd flower. Been 2 mounths trying to get some flowers from yall and your panama city store is always sold out. I spent all this money getting a card and steel cant get what i want. Yall need to order more and have product available for your customers. It should not take this long to get some flower thats not just cbd. Cant believe I spent all this money on a card to steel not get flowers. Order for more then 2 day supply for the week.read more
m c
m c
21:29 25 Jul 20
Excellent customer service/ atmosphere. Minimal wait time. Good prices.
Jeremy L.
Jeremy L.
16:45 20 Jul 20
Surterra – you’re only getting 3 stars from me because, though you have improved, y’all were pretty much terrible for quite some time. The stars you get is entirely for the fact that you’ve diversified your menu and now offer products not offered by other dispensaries. I’ve dealt with some of your store staff whom are commanding & negative or condescending & passive aggressive. My first experience with your flower product was so horrible it took me more than 6 months to even think about trying y’all again! (Florida’s Finest? I think not! That Tillamook is the only way to go with Flower from Florida’s Finest.) If I wasn’t a caregiver who can only find the certain products we need at your place; I wouldn’t even shop with y’all. You really have a long way to go – from product quality to customer service to the website to the call center; there are improvements you need to make. Good luck! Oh, and if you’re a patient who is reading reviews trying to decide where to shop? Surterra is no longer completely terrible. But there’s better places & product quality out there. Surterra theragels are however a top notch line of products – so thanks for that!read more
tamilyn M.
tamilyn M.
16:08 18 Jul 20
I’m only giving this a 2 because he gave me the option to order online. Please watch what you order online I purchased a bunch of CBD there’s nothing that I can do about it. When I when I say disappointed I mean with a capital D! I will be sure to stick with my normal dispensary. When they know you they know what you like so they help you pay attention to certain things. I guess it’s all in customer service. Going over the purchase with a consultant. Maybe they should try that.read more
Martha S.
Martha S.
10:16 21 Jun 20
Great Customer service, friendly atmosphere, well stocked.
dlayton2009 .
dlayton2009 .
17:47 08 May 20
I agree that pre-Covid 19, this store was pretty awesome. Now, the left hand doesn’t know what the right hand is doing. Customer service sucks, and when I inquired about the “free gift for stocking up” they basically told me tough sh*+, buddy without explanation. Trulieve from now on.read more
Jefri P.
Jefri P.
16:12 10 Apr 20
BEFORE VIRUS: Started out great, nice, knowledgeable personnel- great product. Then they fired their entire staff, except for a couple of guys. Longer waits, less knowledge and inventory. No security and there have been incidents of less then happy clients. AFTER VIRUS: website down, customer service doesn’t answer, inventory is dead!read more
michael J.
michael J.
16:43 05 Apr 20
Prices are high. The staff didn’t know much. Liberty and fluent are pretty close and have great staff and lower prices.
Yolande P.
Yolande P.
20:43 27 Feb 20
Today(2-27-20) was my first experience with Surterra Wellness. The associate who assisted me name was Sarah, Panama City, Fl store. She was very knowledgeable and advised me accordingly to my condition. I was very pleased with my experience. Thank you.read more
Ma D.
Ma D.
15:12 11 Feb 20
Love this place. The tincture oil is my favorite, not the best flower. Great staff! The energy is relaxing 😊👌read more
leonard X.
leonard X.
10:16 04 Feb 20
For all of your rights to alternative medicine, Surterra wellness I have used from the beginning and they have never disappointed!!!! Top of the line products,home delivery and a friendly staff that is there to help you!!!! Although till now, I’ve been getting my delivered products from Tallahassee? I tried to call in an order from the new PCB store and had to leave a message for a return call back that never came? I will give them another chance and I will re-post,after I find more information.Part 2 — OK!!! I called the PCB store once again and could only get a answering machine!! So as far as I know, you have to visit the PCB store to get someone to talk to? But I can call the Tallahassee store and talk to someone immediately and delivered the next day..And again I will continue to try to find out what is going on with the PCB store. If anyone else is having the same problem, please ad to info. ThanksOk!!!!!!Now Surterra Wellness is not delivering anymore… Nothing. This leaves many of you in a bind!!!Restructuring is what they call it? Anyways, you’ll have to find a ride or another way to get your medical marijuana needs. I’ve finally went to PCB Surterra Wellness to buy flower,the first time they didn’t have any, the second time they have a new product called ground!!! Don’t buy it!!!! It sucks ☹️☹️. They say it’s ground up flower, but its shake…. I’ve been around flower my hole life and they aren’t fooling me!!! It’s ground down so fine, it’s unrecognizeable, it smells like dirt….? So, I’m very disappointed in what Surterra is doing… I’m only trying to get the word out to let people know what’s out there for your medical marijuana needs.. So, I’m promoting Trulieve dispensary’s and store’s because they’ve never let me down, they’re products ( especially flower products ) are the Best out there… Again, I’ve been with Surterra Wellness from the beginning,but I will no longer support Surterra Wellness,they just don’t get it! AT ALLread more
leonard X.
leonard X.
10:16 04 Feb 20
For all of your rights to alternative medicine, Surterra wellness I have used from the beginning and they have never disappointed!!!! Top of the line products,home delivery and a friendly staff that is there to help you!!!! Although till now, I’ve been getting my delivered products from Tallahassee? I tried to call in an order from the new PCB store and had to leave a message for a return call back that never came? I will give them another chance and I will re-post,after I find more information.Part 2 — OK!!! I called the PCB store once again and could only get a answering machine!! So as far as I know, you have to visit the PCB store to get someone to talk to? But I can call the Tallahassee store and talk to someone immediately and delivered the next day..And again I will continue to try to find out what is going on with the PCB store.If anyone else is having the same problem, please ad to info. ThanksOk!!!!!!Now Surterra Wellness is not delivering anymore… Nothing. This leaves many of you in a bind!!!Restructuring is what they call it? Anyways, you’ll have to find a ride or another way to get your medical marijuana needs. I’ve finally went to PCB Surterra Wellness to buy flower,the first time they didn’t have any, the second time they have a new product called ground!!! Don’t buy it!!!! It sucks ☹️☹️. They say it’s ground up flower, but its shake…. I’ve been around flower my hole life and they aren’t fooling me!!! It’s ground down so fine, it’s unrecognizeable, it smells like dirt….? So, I’m very disappointed in what Surterra is doing… I’m only trying to get the word out to let people know what’s out there for your medical marijuana needs.. So, I’m promoting Trulieve dispensary’s and store’s because they’ve never let me down, they’re products ( especially flower products ) are the Best out there… Again, I’ve been with Surterra Wellness from the beginning,but I will no longer support Surterra Wellness,they just don’t get it! AT ALLread more
Debby F.
Debby F.
21:43 14 Jan 20
The staff wasn’t as helpful or knowledgeable as Trulieve. BUT not as bad as Liberty 😣. Poor inventory, no choices and they do have a great waiting room! Coffee, tea or water!read more
Kim H.
Kim H.
00:37 09 Oct 19
Excellent atmosphere and I always feel welcome here. The wait times are sometimes long but that’s not unusual at a dispensary. Especially since it was the only one in this area till recently. Love their Florida’s Best products.read more
Wendy G.
Wendy G.
16:15 27 Aug 19
When stopping by Surterra PC, I had my pet rooster Marsala with me. There were dogs inside, one in particular was an overexcited 1 yr old Labrador, so I didn’t want to chance taking him inside, as most dogs don’t know how to react to this mini rooster. I explained I had Marsala in the car, & would need to wait there…after all, it was 110° with the heat index. They graciously accommodated my needs. Employees even took turns sitting with Marsala, my rooster, while I completed my order. I bring Marsala with me regularly now, & he recognizes the building. I’m not sure who enjoys our visits to Surterra PC most, me, fellow patients, employees, or Marsala.Surterra PC employees showed caring compassion for Marsala, who is more than dear to me. That is priceless.read more
STEPHANIE
STEPHANIE
13:07 19 Jul 19
great,fun place to go
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