Surterra Dispensary in St. Petersburg, FL

Robert N.
Robert N.
1697340256
Probably the worst dispensary. I've gone to and I put it off for a long time going there. Because I didn't think it would be good and I was right. The products are horrible the way they store their products are a waste of money. The prices I guess are fine. If you want to pay for c*** product, you get what you pay for everybody, there has an attitude problem. Honestly, I honestly I was just uncomfortable. I felt out of place and actually. I missed the Cuban store that used to be there more than the dispensary. That's there, trust me, try sunburn, try move. I wouldn't suggest cure a leaf. Platinum dispensaries pretty good sunnyside but This place is kind of a joke. I wasted almost all my products to get 4 dab. It's because they don't know how to properly store anything. And like I said, they make you feel so uncomfortable there. That I couldn't get out of there fast enough so I saw the other cells online. And they looked pretty good, but even saving the money is not worth it to me. Maybe if I make a delivery order. But I even got an attitude because I heard that. They carried CBN products. And i'd ask them that, and they said nobody carries them with sunburn. Carries nectar and Adobe version of Cbn And they got mad at me that I knew that. I'm ready to try and manage to try and get me with those settings. I'll just put it this way. I even had a 60% of for my first time. Which I didn't know about and it still wasn't worth the money for the one product I bought. Other dispensaries know that their shatter becomes warm and melts. So they normally put it in a parchment paper or a wax paper. Sits where you can move it into a silicone based storage container. Because I even tried putting this into the freezer and tried breaking it. Off so I couldn't move it to silicone. And the way the containers are made, you waste. So basically, it's just a big scheme to get you to come in to buy more. That's why they have this sale is because they are overly stocked and they have to get rid of their product before a product goes bad so they don't care whether you waste it and they don't care how cheap it goes. I have to get really proud of it so the customer has to suffer. It's called a monopoly drug dealing is drug dealing. Whether it's legal or it's not. And this is an old drug dealer's Trick
Amanda S.
Amanda S.
1696695908
I do not usually shop this location and I am honestly glad. The manager Micah was a complete dud with zero personality, acted like he was being bothered by us shopping there. I am just used to a friendly experience and feeling appreciated when I leave... However, today I did not have either of those things happen.
Mike R
Mike R
1694870300
The 'owner' kid needs to work on his manners. I arrived a little early (before they opened) and got out of my car when employees were entering building, a kid on a moped rolled up to me staring me down, and told me he was the owner. He told me this was his business and I can't park there....Well, ok. I'll take my business to Curaleaf from now on.
Uke M.
Uke M.
1692057180
Easy online ordering. Good selection and sales. Their dark chocolate bars are awesome. No long wait time. Staff friendly and knowledgeable.
Jaime F M.
Jaime F M.
1692035784
Kelsie and CJ give 5 Star service every single time I have been in. They work super efficiently as a Team to provide me my medication. Open on time and super friendly greeting me as I walked in right at 10:00 am. Thank you very much Kelsie and CJ!
Logan E.
Logan E.
1690304917
I was just here for a sale they had there float rosin is absolutely disgusting it smell awful I got 5 different strains they all smell like mold they all smell the same like rotten taste awful it is some of the darkest rosin I’ve ever seen I’ve had my med card for years this is the worst product I’ve ever gotten scared to even smoke it gonna try to return it they want me to drive all the way there an won’t let me talk to a manager. I’m certain that I will drive 40 mins to get there an they will just screw me after I talked to there customer service I don’t have much faith.
Layla C.
Layla C.
1688682690
This is the friendliest most knowledgeable dispensary in all of Florida! The sweet little girl from Queens that works at the desk is absolutely amazing with her knowledge and skill. The other ladies in the store I did not have full interaction with but they were super friendly and the store was a beautiful and clean and first rate!
Linda M.
Linda M.
1686141721
Customer service is always friendly and helpful at this shop. They carry some tinctures at a variety of ratios which help with pain and stress that I find very helpful. Their sport balm is the only product that relieves my advanced arthritis pain. I also enjoy their whole flower products—always good results for me.
Monica W
Monica W
1685655696
Stopped in the other day, and Casie was an absolute pleasure to work with! I believe a man named Jeff also helped assist, and he was also very helpful! Can't wait to come back!
Kay W.
Kay W.
1685050944
The most terrible customer service I have experienced at a dispensary!!!!! Did an online order! It was not ready. The 3 workers were rude!!! Did not acknowledge me at all because of the color of my skin! A white woman walked in they helped her as I was patiently waiting on them in their waiting AREA!! This is why small dispensaries like this one do not last!!!! I AM HIGLY DISAPPOINTED WITH THEM!!!!! I WILL SPREAD THE WORD ON HOW TERRIBLE THEY ARE!!!!!
Janna S. C.
Janna S. C.
1671896247
This is the only place I shop for my meds. No matter in Florida I have shopped the customer service has been excellent!!! Today at my home store, Jeffery has been extremely helpful and professional. He greeted me with a smile and speedy service! Thank a bunch, Jeffery!
Alex S.
Alex S.
1669555478
I love shopping at this dispensary! Everyone is so nice, helpful and full of information! Also surterra has the best concentrate selection.
jackie a
jackie a
1668288938
Ian is truly a scholar and a gentleman. Great place. Great product. Great atmosphere. I will definitely be back. Thanks again Ian.
Morgan R.
Morgan R.
1667854152
I came and yesterday and found all new bud tenders, and none of them were friendly like the last. I asked for certain things to be added to my order that I placed online, and I was ignored by the agent. I use my points for my order, and wanted to add to it so that my discount be used on everything. He was too worried about processing my order and getting me out of there so he could talk to another tenders customer that he knew. He completely forgot about the things that I asked him about to add. Then once I called customer service they were going to talk to the manager and get back to me. The manager would do nothing to help me even though I wasted my points on the order. They used to be so customer service oriented and would tell you about product however that has completely changed. I was told to look at the piece of paper in front of me and that's all they have. The customer service agents on the phone are nice however. I would definitely not recommend coming to this store.
The Surterra Loyalty app was easy to install, but difficult to navigate and get set up. There is no support to help or way to seek help. I still am confused
Joe L.
Joe L.
1665761475
Great staff with impeccable varieties of flower, multiple choices of concentrates including solventless items, and a amazing wellness line which offers ratio products to best suit your needs. The staff is both highly knowledgeable and extremely kind. I can honestly say this place feels like an extension of my own home 🙂
shelly B.
shelly B.
1661710936
Joe was very knowledgeable, helpful and had patience with me.(Me not knowing much about the products). I asked Joe many questions and he explained everything to me. He's an awesome employee!Thank you
Geoff M.
Geoff M.
1660772771
SURTERRA you keep this up...YOU WILL BE NO. 1 IN PINELLAS COUNTY!! BEST I ever had in 30 years...DELUXE SUGAR CANE😁 THANKS SURTERRA👍
Geoffrey M.
Geoffrey M.
1659283874
Been in St Pete 30 years and have tried every strain under the sun lol. I gotta tell ya, these guys hit it outta the park with Animal Larry!! Along with the most friendly and outgoing bud tender I had the pleasure of talking to...Harrison. I'll definitely be back!SURTERRA DID IT AGAIN WITH 3 WORDS...DELUXE SUGAR CANE🥰
John D.
John D.
1653941205
This place was amazing, but better then that the people that work there was very very helpful and experienced with the product also kinda felt like I always been going there even tho it was my first time. My cashier was Casey who greeted me soon as I came and so did Jeff and also there was kelsie who came from the back alil while later, who was also nice and friendly and also knows the products there. Also with my first got 60% off saved hella cake over a 150$.So get down there and meet these great people and get some great bud at the same times👌🏾
jimbo
jimbo
1653336128
Sopped in Surterra today as a 1st time customer. The tender Robert was very helpful. He was spot on with his recommendations. Great people great place. Will be back. FYI awesome first purchase credit...
Morgan R.
Morgan R.
1653170264
Today was my first time in, and I have to say Kelsie was amazing!!! She was great with product knowledge, and answered all of my questions. I haven't gotten to sample everything but the vapes are bangin.. the 60% off for first time was a steal and allowing up to $500 is unseen. I think it was perfect I was able to sample a big verity. I will definitely be back in soon!!!
Gloria C.
Gloria C.
1650729857
Was visiting St. Pete last month and hoping to move there. Just went into Surterra for information. The manager, Joseph, was very helpful. Wish all store managers and employees could be as helpful and informative.
Mark M.
Mark M.
1650728104
Great vibe in-store. Always clean. Customer service is best in class here! Management very helpful
Al B.
Al B.
1650043062
The store NEEDS A TIP JAR. It is NOT FAIR that the Owner(s) make money hand over fist while they hold down the employees ability to earn more money! The owner(s) should feel LUCKY to have employees in this day and age! My name is J Monge and the owners should feel ashamed of themselves. Cost of living, gas prices and emergencies are among a few reasons you should not cap their ability to earn more money. It is not about your principles! Take care of those individuals that allow you to live so comfortably. The customer service is 5 star. The inability to tip people is a 0 star by the owners. Honestly in 2022 it's disgusting that you institute a rule that assures they do not get any more money. That is horrific to me.
Jay D.
Jay D.
1647287578
Joe over at the 4th st location is great! Knowledgeable, friendly, with some great recommendations. As someone who’s been in the industry for 5 years, I know a good budtender when I see one. Joe enjoys his job as well as takes pride in it. Highly recommend checking them out!!
Arthur P.
Arthur P.
1646404665
First time there i was assisted by Jeff Japour as my (wellness coordinator) and let me tell you we picked out everything i needed and had a great time doing it !! He should get a raise !! Will be coming back soon !! Thank you all .
Julia
Julia
1645742417
I love Surterra! They make getting in and out so easy and the employees are always really nice. Their chocolate is the best in St Petersburg!
Geoffrey M.
Geoffrey M.
1645059708
Been in St Pete 30 years and have tried every strain under the sun lol. I gotta tell ya, these guys hit it outta the park with Animal Larry!! Along with the most friendly and outgoing bud tender I had the pleasure of talking to...Harrison. I'll definitely be back!
Kimie K.
Kimie K.
1642123028
I had some issues the first time I was there and couldn't get anything, but the guy there (sorry, I didn't get your name) was really helpful in explaining how to get it solved. After getting my stuff together, put an order online and went back, got helped by Shandrail and she was super super nice. I was already having one of those days and was feeling a bit anxious but she made the whole thing much smoother; I'm very grateful. I've already recommended this place to other people and I will be back again. 🙂
Trevor P.
Trevor P.
1638826274
Wow the customer service here is A++Got the most amazing deal today as a first time patient. SJ is absolutely amazing at her job! I was surprised they don't make tips though, staff really go above and beyond. Thank you for your help! I will definitely be a return customer!
Jonathan
Jonathan
1638789737
Edit: Still the best in business and the most helpful staff. They actually care and do their best to help you navigate through all the different products if you're not familiar or trying something for the first time. Keep up the great work!!!The best dispensary in Florida-hands down no argument. Professional, kind and helpful. Wide selection and the prices are better than most. This is a lifetime store for me and my husband. The only thing I can say that would improve their service is if they offered delivery for flower. Their parking is a little inconvenient at times but it can't be helped for the location. HIGHLY RECOMMEND!
Clean secure atmosphere. Professional, attentive staff. Cheerful and helpful every time I have been there.
Chris G.
Chris G.
1634579697
My first visit was 2 weeks ago. 1st visit was 60% off. Melanie answered every question I had, she is very informative and her knowledge off all the products was impressive. If you like more privacy and time this place is perfect. The staff is so helpful. On top of that wonderful customer service. They won’t even except tips no matter what. Top Notch staff especially Melanie. Please try it out you might find different inventory than other stores. Thanks Melanie your great and I will be back before my vacation.
Paula M.
Paula M.
1632906879
Top notch customer service. The products are great. The patches have helped me along with the reserve oil. Which is so easy to use and know the exact dosage. Same with the chocolate; it's really very good. The staff knows their products and are all amazing. Thanks Ryan and the very nice lady whose name I forgot.
Stephanie O.
Stephanie O.
1632017574
First time PT. Dre, and Shandy were my Wellness Coordinators. Extremely delightful greeting as soon as I walked in. They were both super informative, and went out of their way to answer all my questions, being very patient with me. This may be my new spot, all due to these 2!
Michael
Michael
1630712234
Nice selection of wellness products. A bit pricy compared to other stores with similar products. The flower products are ok, nothing special. Staff is very nice and knowledgeable.
Danielle W.
Danielle W.
1630256461
This place is amazing 🙂 the lady budtenders that helped me were beyond friendly and informative about the product. The facility is designed super well and was really clean and kept up. The product, after trying it for a couple of days, is great 🙂 they have a great lotion for aches and pains that I specifically went for (it’s amazing), but ended up getting a lot more other types of product also because of member discounts of all sorts. Highly recommend this place!
Savannah
Savannah
1625943924
I just went into Surterra as a new patient and had the best experience. The staff was extremely friendly and made me feel welcome and in good hands for being new to dispensaries.SJ was an amazing help. She was happy and informative and made sure I knew about all their deals for the day. I felt like she knew the products well and could give me good, reliable recommendations.I will 100% be coming back to this Surterra, thanks SJ! 🙂
Jen G.
Jen G.
1623868700
I went to Surterra for the first time today and had a very good experience. The store is immaculate and the staff is very helpful. Harrison was my Wellness Coordinator. He was friendly and knowledgeable. I told him what my issues are and he guided me to the products that would be most beneficial. Thank you Surterra and thank you Harrison. I'll be back soon!
Melissa C.
Melissa C.
1623355612
I visited Surterra in St Petersburg for the first time a couple days ago and I was very impressed! SJ and Kass were working and they were so helpful and really sweet! I’ve had a lot of back issues and pain as well as problems sleeping and they were super helpful with recommendations! Plus, I got a discount for my first visit! Looking forward to my next visit at Surterra!
Maddie D.
Maddie D.
1622822398
The people here are rad! Today Dre helped me and was so very friendly. They are always nice and welcoming here. The company should really considering getting them a tip jar for all the hard work they do. Thanks everyone!
Heather G.
Heather G.
1621692418
Two reasons I love this store (and Surterra): 1) the products are consistent and high quality and 2) the employees are friendly and knowledgeable. It says a lot when the same awesome people have been working in this store for nearly as long as I've been going! A shout out to Dre, Shandy, Harry, Ryan, and all the others whose names I can't recall at the moment. Your passion is evident!
Tom W.
Tom W.
1618969437
Nice place. Decent prices and good product selection. Very friendly and knowledgeable staff. They have some good discounts to get you started and they had a great special for 420.
Coral R.
Coral R.
1618588785
This is THE best dispensary and Surterra store! The people make this store.....Gisele and Ryan are awesome and helpful and Harrison is always there to greet you with a smile on his face. I moved away from St. Pete and still try to only go to this store because I love it so much! I honestly can't compare it to any other store because I have had my license for over a year and loved it so much I have never had to go anywhere else. Thank you guys for being the best!
Always very friendly staff, helpful, knowledgeable and affordable. Micheal, Ryan and Gordon were working when I stopped by. Highly recommend check out this dispensary if you haven’t. It’s one of my favorite in Saint Pete! I’m always in and out quickly.
James J.
James J.
1616854512
I went to this location the other day for the first time I was greeted before I even got in the door with the happiest and most welcoming employees. Dre, Ryan, SJ, Harvy and Gordon were all beyond amazing. They were so helpful and really knowledgeable about the products. The customer service I received was one of a kind. Everyone there that day was very talkative and making sure I had a great experience.
Agree 2 D.
Agree 2 D.
1616348133
Every time I walk in the door I’m greeted by friendly staff. Everyone is knowledgeable and shows compassion towards the patients. One of the managers, Dre, always remembers my name and is willing to spark up friendly conversation while waiting to be dispensed. I prefer this shop over the others due to it’s prices and friendly service.
J. M.
J. M.
1615994603
I had my first visit to Surterra this week and it was a very positive experience. Ryan was my Wellness Coordinator and guided me through the process, listening to my medical history and answering my many questions. She was friendly and professional and easy to talk to as she made product suggestions for my medical situation. Thank you Ryan. The dispensary itself was clean and neat, with informative displays. Covid protocols were being observed which I greatly appreciated. I will comment on the quality of product in another post but so far very satisfied with Surterra and Ryan. Highly recommend.
Sherry K.
Sherry K.
1615575240
This place is great. The team, SJ, DRE, RYAN, always remember u and greet u with a smile. They go out of their way to inform and assist u with respect. LOVE THEM. CHECK IT OUT. I also want to thank Harry. Michael and Anthony. All these special people in one place.
Patrick F.
Patrick F.
1614702257
Just had an amazing first visit at Surterra. Dre, Michael, and Shandy all worked together to help address my medical needs and help guide me in selecting product that would be most helpful for me. As someone who has very little experience with Cannabis, they made me feel welcome and not like an outsider. Thanks so much!!!! would recommend to anyone but especially those who are not experienced with medical marijuana.
Cassie M.
Cassie M.
1613677478
It was my first visit to Surterra and I will definitely be going back. Michael & SJ were both so helpful and knowledgeable about the products and medicine. Their experience, professionalism, and also friendly easy to talk to nature was a refreshing change from the mostly stuffy dispensaries I've visited in the past.
Twistedpicks
Twistedpicks
1613417713
I like the quality of their products but there was some kinks. If I prepay online I am supposed to be able to skip the line and get in and out really quick. That didn't happen. Even though they have a register specifically for prepay, it wasn't open. I had to stand in line for some time while two gentlemen very slowly decided what they wanted off of the menu. The other issue came when I didn't have the confirmation order # with me. I had my MMJ card and my Driver's license . They could clearly see my order on the screen and it was already packaged and ready to go but not having a copy of the email with me left me waiting a good 10 additional minutes for the worker to go in the back and get permission from his manager. It would have been nice to know ahead of time that it was a requirement. Otherwise, both guys working were very knowledgeable and kind. Hoping the next visit goes a little smoother and a little quicker. All in all I had to wait about 30 minutes to get in and out.
Sherry K.
Sherry K.
1612541774
This place is great. The team, SJ, DRE, RYAN, always remember u and greet u with a smile. They go out of their way to inform and assist u with respect. LOVE THEM. CHECK IT OUT.
Jonathan R.
Jonathan R.
1612538507
The best dispensary in Florida-have down no argument. Professional, kind and helpful. Wide selection and the prices are better than most. This is a lifetime store for me and my husband. The only thing I can say that would improve their service is if they offered delivery. Their parking is a little inconvenient at times but it can't be helped for the location. HIGHLY RECOMMEND!
Charlotte S.
Charlotte S.
1611019443
This dispensary has THE BEST STAFF!!!Michael, Harry & literally the entire team are phenomenal. If you have questions, simply ask. If you need something that's currently out of stock, this amazing staff will log your request and give you a call when your product is in. These folks actually provide good old fashioned CUSTOMER SERVICE. Imagine that!... also... BEST FLOWER IN THE 'BURG!!!
Tara G.
Tara G.
1610918533
I can’t share my thoughts on the products quite yet as I just left this facility but the overall experience and atmosphere was comfortable, friendly, modern and clean. I would recommend for anyone new to medical marijuana.
Jon L.
Jon L.
1610540483
I absolutely love this dispensary! Great products, great people, awesome environment. S.J. is an absolutely amazing employee, thank you for your top notch customer service!
Jro R.
Jro R.
1609191123
So worth the drive! this place made my week with their very relaxing atmosphere, great website, and knowledgeable and friendly staff.( thanks SJ ) Everything I could ask for in a dispensary.
Ian R.
Ian R.
1607800578
This has been my go-to store for a while. Here's why: the staff is the friendliest group of folks you'll ever meet. They took the time to speak to me when I first started going there. They provided a lot of education about what they offer and how to use the products. They also pointed me in the right direction when venturing out to educate myself about medical marijuana. Also, until I started going to this store, I've never walked into a place and the whole staff greets me like a bartender who knows I have a beer at their bar every day at the same hour or something. It's such a nice gesture.I don't know where all the negative reviews are from, but I'd venture to guess the staff wasn't the problem in the first place. The staff, based on my observation, try to treat everyone with respect and dignity. Please don't make this dispensary a negative place to be.But just as important: the products in store here are top tier quality. I don't care about other dispensaries because why go anywhere else when I have all my MMJ needs met here?
Nicholas K.
Nicholas K.
1607632789
The Staff of Surterra are the example of compassionate care. Harrison, Mike, and Ryan's extensive product knowledge combined to answer all of my questions about my condition and muscle spasm treatment. Best staff, experience, and flower in Saint Petersburg.
William L.
William L.
1607103810
this was my first time in Surterra and I had a very positive visit, The staff was very friendly and were able to answer all of my questions. SHOUT OUT to Gisel for her awesome customer Service skills. thanks guys!
Paula P.
Paula P.
1606792067
I love the oils they have in the diffuser..gives off a wonderful smell walking in the door. Staff are personable and respectful, especially to older clientele. Not fond of limitations on purchasing some items.
Lea W.
Lea W.
1606163271
Every time I go into Surterra I am greeted with a smiling face (well, I'd imagine they're smiling under the mask because they're so friendly!)Harrison, Dre, Ryan, Anthony and everyone else on the staff go above and beyond to make my day brighter with their great product and positive attitudes 🙂
Terry S.
Terry S.
1603893612
Absolutely the best Surterra facility in the state. I travel a lot for work and visit many other facilities. This one is head and shoulders above the rest.
Kirsten O.
Kirsten O.
1601422135
The employees were friendly and helpful. The process was smooth.
Yolanda M.
Yolanda M.
1599263799
I absolutely love Surterra! Friendly and extremely knowledgeable staff! Gisel is a gem she took the time to explain all the products. Definitely recommend 🙂
kate V.
kate V.
1598981834
I love the people here, Kk has helped me several times and is amazing. Everyone there is so pleasant and friendly, thank you all for making my visits there a breeze❤
yvonne B.
yvonne B.
1598216016
As a first time customer, I appreciated Dre’s thorough knowledge of the product. She answered all my questions and more. I’ll definitely be back!
Brendan B.
Brendan B.
1597802217
I just recently began going to this location and it has been nothing but amazing. Every worker is so kind, thoughtful, and helpful, and have done amazing work in helping me find which products work best for me. I worked with Gisel at the front desk and she was an angel! She was so bubbly, energetic, funny, and helpful.
Nikki
Nikki
1597316542
This store is a great place.they actually CARE about you and your medicine. The customer service here is like 10/10. The girls are adorable and nice to talk to.
Norma B.
Norma B.
1596842731
Gisel, was so great!! She took her time to explain and her knowledge about the product is fantastic, her customer service is out of the chart💕. I felt very comfortable and safe!
Awesome M.
Awesome M.
1596582960
Super friendly, super clean inside. Just got my medical card and was pleasantly surprised. I was given a referral card to many other places and reviewing there websites. I decided to place my 1st order legally with Surterra Wellness.This is my 3rd visit, they have the best prices on certain items and carried Coral Reefer “I’m a Parrot Head”With every purchase, the staff were upbeat and awesome..Not only the prices were lower then others but the quality and selection gives me the opportunity to try different levels and methods of medical 420 without breaking the bank..
BRUCE E.
BRUCE E.
1596322326
Amazing place for caring individuals who will help guide you through the whole medical process there and try to make sense of it for you very friendly no pressure
James H.
James H.
1596305625
The 4th Street St Pete store people are always awesome and have treated me with respect and friendliness ever since I started shopping there. They are all awesome
Adam O.
Adam O.
1596139670
As a person with an auto immune issue - I have not been in any other building other than my home since March 14. I was terrified to enter. I did anyways " So glad that I did!!!" I have to say " it smelled so good inside even through a mask " The staff were very warm and welcoming when entering & greeted me. They let me know I could wait outside if i did not feel comfortable being inside! I truthfully felt so safe inside, i did not want to wait in my car. (I was told when i called)This location does not do Curbside " Ill have you know " these guys are willing to do what it takes to make there customers feel safe & happy; I appreciated this. The website said - They are not accepting credit cards (The location in St Peterburg Florida) Did accept my canpay. If you have an auto immune issue like me - when making an order - do your homework - even if they do not deliver to your area (on the site) an you have to pick it up. You will be safe at there location! Promise! Every single person was wearing a mask - I suggest reaching out and talking to the crew. Drea Your awesome gurl. They were very humble & knowledgeable! They kept me safe and i got my medicine. Thanks guy. Artist - Adam Orosco
Eric C.
Eric C.
1595624095
Always love coming here great staff with great attitudes and very helpful with whatever I need. Thank you to the staff.
Anthony T.
Anthony T.
1593480699
Great staff and product. Check out the Coral Reefer disposable pens. Good stuff. 👌🏻
Jaason N.
Jaason N.
1588522299
Very helpful and knowledgeable. Had a situation where Yenny and her manager were able to help resolve it and were very understanding and accommodating I would definitely recommend coming through you wont regret it. PS: There oils are amazing 🙂
Kriss K.
Kriss K.
1588270214
These guys are always mad friendly and organized. Always happy to see them
Raven D.
Raven D.
1582292597
Some of the same flower options of trulieve, without the crammed unpleasant waiting room. Very knowledgeable team with reasonable prices. Also no fillers in the carts like some other places around. Great longevity, and flavor with the concentrates and disposables also.
Mark L.
Mark L.
1580635199
Great service, polite and very knowledgeable. Most notably, the products were top of the line. 1st impression last year when i made my 1st purchase was not impressed. Extracted products designed and distributed in cartridges did not impress. Deterred from company products. Recently informed of improvement, decided to reevaluate. Much to my surprise, products have showed major improvement. With no persuasion, my review of concentrated soft wax completely satisfied
Bruce E.
Bruce E.
1579867320
Never have quality cannabis here in the flower form this place is literally right across the street from my house and I drive all the way out to Gandy to another dispensary
Becki W.
Becki W.
1575833830
If you like excellence in atmosphere & customer service, you need to treat yourself to this upscale dispensary. The facility is contemporary, clean & customer friendly on every level. The staff are all super knowledgeable and ready with a welcoming smile & greeting, ready to educate & assist. The wide varieties of products are created with the highest quality so you'll feel completely safe with your choice. You won't be disappointed!
Miss B
Miss B
1573513077
This place is amazing! Sarah was incredibly helpful to me while I was there. Not only had I made an order for the wrong store, which she quickly and painlessly fixed for me, but I was also not aware that I had been racking up points everytime I made a purchase, so she showed me how to redeem my rewards and that saved me $50!!! Overall, they will continue to receive my business over and over because their prices are great and they are always pleasant and extremely helpful. Thanks guys!!
Jeffrey M.
Jeffrey M.
1566331525
Stopped by Surterra for my first time today. What a great place. Beautiful, clean, spa-like ambiance and very well organized. Dre greeted me and kindly and patiently explained their products. She was very knowledgeable and answered all my questions with a smile. I have been to many other dispensaries but this place blew me away (and I have been in customer service for over 30 years). Excellent experience. Thank you : )
T
T
1553866112
😉 Wisdom @ 71 More Confidence Plant God Created, than Man-Made Pills the FDA Approved) AND THIS BEST DISPENSERY EVER FOUND) I have RA very painful. Question ??????Are you 😲 Tried of Healthcare Abuse ? DO I LOVE THIS PLACE FOR PRODUCT. This place helped me find less expensive doctor. Requirements Understanding. Canna Doctors of America Req Visit Every 6 mos $160 and charge to transfer $160. $300 a yr. Out of pocket can be set up. Registration with State Mandatory every 7 mos. New card about $80 to State. Heads Up..Not All Doctors Alike. I will be able to continue my care here (call here My Happy Place) using another doctor than Dr. Brown. 🙌 2/19 Experience at Dr. Brown Tru Well AMX has mandatory 3 mo follow up appointments with Nurse $150. & then after Nurse Mandarory Doctor Visit $250 every 4 mos. Not a good experience but here set me up to Have Appointment with Canna Doctors 3/6 I'm a Happy Girl. ☺ **PRODUCT AND THIS DISPENSERY AWESOME but can NOT afford so many appointments BEFORE EVEN PAYING FOR PRODUCT. Out of pocket would be over $1,000 just to be able to purchase with Dr. Brown. PRODUCT & STORE REVIEW SLICE OF HEAVEN HERE I Give a 10+. Very Loving. You Know You Are Understood and DESERVE to Feel Good. I have had a 100% Better Quality Life since finding this place. I like and accept myself better from feeling I get from coming here. I could have FREE delivery but I would miss this slice of heaven experience. Staff here are family and sick people really need the LOVE. Doctor took me off Controlled Drugthat I took years pretty much Cold Turkey. This was Very Helpful with my Deadly Withdraws. 😰😳 U can bet won't give Healthcare the Power to do that to me again ! Products here have also Relieved a lot of my Pain and do not need power wheelchair right now. Give this Entire set up more than 10+ star rating. THANK YOU SURTERRA FOR MY LIFE BACK. ☺ And for making me feel LOVED..😘
Billy H.
Billy H.
1544371104
This a fantastic location. Super easy parking and the store is really nice! The staff was warm and knowledgeable. The products are really awesome!
Next Reviews
js_loader

2001 4th St N
St Petersburg, FL 33704

[ { "close": { "day": 0, "time": "1700" }, "open": { "day": 0, "time": "1100" } }, { "close": { "day": 1, "time": "2000" }, "open": { "day": 1, "time": "1000" } }, { "close": { "day": 2, "time": "2000" }, "open": { "day": 2, "time": "1000" } }, { "close": { "day": 3, "time": "2030" }, "open": { "day": 3, "time": "0930" } }, { "close": { "day": 4, "time": "2030" }, "open": { "day": 4, "time": "0930" } }, { "close": { "day": 5, "time": "2030" }, "open": { "day": 5, "time": "0930" } }, { "close": { "day": 6, "time": "2000" }, "open": { "day": 6, "time": "1000" } } ]
CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

    Locator loading...

    Surterra Deals and Discounts

    Everyday Discounts

    New Patient

    60% OFF

    • Get 60% off of your first purchase.
    • NO minimum purchase required.

    Second Trip

    20% OFF

    • Get 20% off of your second purchase.
    • NO minimum purchase required!
    • Whole flower products not eligible for discount.

    Veterans Discount

    15% OFF

    • This discount can extend to a dependent family member.
    • Whole flower products are not eligible for discount.

    Pediatrics Discount

    20% OFF

    • Whole flower products are not eligible for discount.

    ABOUT THIS DISPENSARY

    Surterra, located at 2001 4th St N in St. Petersburg, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free Delivery for orders over $150, and $25 delivery fee on all other orders.

    License Number: MMTC-2015-0004

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Surterra is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Surterra grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Surterra in St. Petersburg does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Surterra

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Surterra in St. Petersburg online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Surterra has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Robert N.
    Robert N.
    1697340256
    Probably the worst dispensary. I've gone to and I put it off for a long time going there. Because I didn't think it would be good and I was right. The products are horrible the way they store their products are a waste of money. The prices I guess are fine. If you want to pay for c*** product, you get what you pay for everybody, there has an attitude problem. Honestly, I honestly I was just uncomfortable. I felt out of place and actually. I missed the Cuban store that used to be there more than the dispensary. That's there, trust me, try sunburn, try move. I wouldn't suggest cure a leaf. Platinum dispensaries pretty good sunnyside but This place is kind of a joke. I wasted almost all my products to get 4 dab. It's because they don't know how to properly store anything. And like I said, they make you feel so uncomfortable there. That I couldn't get out of there fast enough so I saw the other cells online. And they looked pretty good, but even saving the money is not worth it to me. Maybe if I make a delivery order. But I even got an attitude because I heard that. They carried CBN products. And i'd ask them that, and they said nobody carries them with sunburn. Carries nectar and Adobe version of Cbn And they got mad at me that I knew that. I'm ready to try and manage to try and get me with those settings. I'll just put it this way. I even had a 60% of for my first time. Which I didn't know about and it still wasn't worth the money for the one product I bought. Other dispensaries know that their shatter becomes warm and melts. So they normally put it in a parchment paper or a wax paper. Sits where you can move it into a silicone based storage container. Because I even tried putting this into the freezer and tried breaking it. Off so I couldn't move it to silicone. And the way the containers are made, you waste. So basically, it's just a big scheme to get you to come in to buy more. That's why they have this sale is because they are overly stocked and they have to get rid of their product before a product goes bad so they don't care whether you waste it and they don't care how cheap it goes. I have to get really proud of it so the customer has to suffer. It's called a monopoly drug dealing is drug dealing. Whether it's legal or it's not. And this is an old drug dealer's Trick
    Amanda S.
    Amanda S.
    1696695908
    I do not usually shop this location and I am honestly glad. The manager Micah was a complete dud with zero personality, acted like he was being bothered by us shopping there. I am just used to a friendly experience and feeling appreciated when I leave... However, today I did not have either of those things happen.
    Mike R
    Mike R
    1694870300
    The 'owner' kid needs to work on his manners. I arrived a little early (before they opened) and got out of my car when employees were entering building, a kid on a moped rolled up to me staring me down, and told me he was the owner. He told me this was his business and I can't park there....Well, ok. I'll take my business to Curaleaf from now on.
    Uke M.
    Uke M.
    1692057180
    Easy online ordering. Good selection and sales. Their dark chocolate bars are awesome. No long wait time. Staff friendly and knowledgeable.
    Jaime F M.
    Jaime F M.
    1692035784
    Kelsie and CJ give 5 Star service every single time I have been in. They work super efficiently as a Team to provide me my medication. Open on time and super friendly greeting me as I walked in right at 10:00 am. Thank you very much Kelsie and CJ!
    Logan E.
    Logan E.
    1690304917
    I was just here for a sale they had there float rosin is absolutely disgusting it smell awful I got 5 different strains they all smell like mold they all smell the same like rotten taste awful it is some of the darkest rosin I’ve ever seen I’ve had my med card for years this is the worst product I’ve ever gotten scared to even smoke it gonna try to return it they want me to drive all the way there an won’t let me talk to a manager. I’m certain that I will drive 40 mins to get there an they will just screw me after I talked to there customer service I don’t have much faith.
    Layla C.
    Layla C.
    1688682690
    This is the friendliest most knowledgeable dispensary in all of Florida! The sweet little girl from Queens that works at the desk is absolutely amazing with her knowledge and skill. The other ladies in the store I did not have full interaction with but they were super friendly and the store was a beautiful and clean and first rate!
    Linda M.
    Linda M.
    1686141721
    Customer service is always friendly and helpful at this shop. They carry some tinctures at a variety of ratios which help with pain and stress that I find very helpful. Their sport balm is the only product that relieves my advanced arthritis pain. I also enjoy their whole flower products—always good results for me.
    Monica W
    Monica W
    1685655696
    Stopped in the other day, and Casie was an absolute pleasure to work with! I believe a man named Jeff also helped assist, and he was also very helpful! Can't wait to come back!
    Kay W.
    Kay W.
    1685050944
    The most terrible customer service I have experienced at a dispensary!!!!! Did an online order! It was not ready. The 3 workers were rude!!! Did not acknowledge me at all because of the color of my skin! A white woman walked in they helped her as I was patiently waiting on them in their waiting AREA!! This is why small dispensaries like this one do not last!!!! I AM HIGLY DISAPPOINTED WITH THEM!!!!! I WILL SPREAD THE WORD ON HOW TERRIBLE THEY ARE!!!!!
    Janna S. C.
    Janna S. C.
    1671896247
    This is the only place I shop for my meds. No matter in Florida I have shopped the customer service has been excellent!!! Today at my home store, Jeffery has been extremely helpful and professional. He greeted me with a smile and speedy service! Thank a bunch, Jeffery!
    Alex S.
    Alex S.
    1669555478
    I love shopping at this dispensary! Everyone is so nice, helpful and full of information! Also surterra has the best concentrate selection.
    jackie a
    jackie a
    1668288938
    Ian is truly a scholar and a gentleman. Great place. Great product. Great atmosphere. I will definitely be back. Thanks again Ian.
    Morgan R.
    Morgan R.
    1667854152
    I came and yesterday and found all new bud tenders, and none of them were friendly like the last. I asked for certain things to be added to my order that I placed online, and I was ignored by the agent. I use my points for my order, and wanted to add to it so that my discount be used on everything. He was too worried about processing my order and getting me out of there so he could talk to another tenders customer that he knew. He completely forgot about the things that I asked him about to add. Then once I called customer service they were going to talk to the manager and get back to me. The manager would do nothing to help me even though I wasted my points on the order. They used to be so customer service oriented and would tell you about product however that has completely changed. I was told to look at the piece of paper in front of me and that's all they have. The customer service agents on the phone are nice however. I would definitely not recommend coming to this store.
    The Surterra Loyalty app was easy to install, but difficult to navigate and get set up. There is no support to help or way to seek help. I still am confused
    Joe L.
    Joe L.
    1665761475
    Great staff with impeccable varieties of flower, multiple choices of concentrates including solventless items, and a amazing wellness line which offers ratio products to best suit your needs. The staff is both highly knowledgeable and extremely kind. I can honestly say this place feels like an extension of my own home 🙂
    shelly B.
    shelly B.
    1661710936
    Joe was very knowledgeable, helpful and had patience with me.(Me not knowing much about the products). I asked Joe many questions and he explained everything to me. He's an awesome employee!Thank you
    Geoff M.
    Geoff M.
    1660772771
    SURTERRA you keep this up...YOU WILL BE NO. 1 IN PINELLAS COUNTY!! BEST I ever had in 30 years...DELUXE SUGAR CANE😁 THANKS SURTERRA👍
    Geoffrey M.
    Geoffrey M.
    1659283874
    Been in St Pete 30 years and have tried every strain under the sun lol. I gotta tell ya, these guys hit it outta the park with Animal Larry!! Along with the most friendly and outgoing bud tender I had the pleasure of talking to...Harrison. I'll definitely be back!SURTERRA DID IT AGAIN WITH 3 WORDS...DELUXE SUGAR CANE🥰
    John D.
    John D.
    1653941205
    This place was amazing, but better then that the people that work there was very very helpful and experienced with the product also kinda felt like I always been going there even tho it was my first time. My cashier was Casey who greeted me soon as I came and so did Jeff and also there was kelsie who came from the back alil while later, who was also nice and friendly and also knows the products there. Also with my first got 60% off saved hella cake over a 150$.So get down there and meet these great people and get some great bud at the same times👌🏾
    jimbo
    jimbo
    1653336128
    Sopped in Surterra today as a 1st time customer. The tender Robert was very helpful. He was spot on with his recommendations. Great people great place. Will be back. FYI awesome first purchase credit...
    Morgan R.
    Morgan R.
    1653170264
    Today was my first time in, and I have to say Kelsie was amazing!!! She was great with product knowledge, and answered all of my questions. I haven't gotten to sample everything but the vapes are bangin.. the 60% off for first time was a steal and allowing up to $500 is unseen. I think it was perfect I was able to sample a big verity. I will definitely be back in soon!!!
    Gloria C.
    Gloria C.
    1650729857
    Was visiting St. Pete last month and hoping to move there. Just went into Surterra for information. The manager, Joseph, was very helpful. Wish all store managers and employees could be as helpful and informative.
    Mark M.
    Mark M.
    1650728104
    Great vibe in-store. Always clean. Customer service is best in class here! Management very helpful
    Al B.
    Al B.
    1650043062
    The store NEEDS A TIP JAR. It is NOT FAIR that the Owner(s) make money hand over fist while they hold down the employees ability to earn more money! The owner(s) should feel LUCKY to have employees in this day and age! My name is J Monge and the owners should feel ashamed of themselves. Cost of living, gas prices and emergencies are among a few reasons you should not cap their ability to earn more money. It is not about your principles! Take care of those individuals that allow you to live so comfortably. The customer service is 5 star. The inability to tip people is a 0 star by the owners. Honestly in 2022 it's disgusting that you institute a rule that assures they do not get any more money. That is horrific to me.
    Jay D.
    Jay D.
    1647287578
    Joe over at the 4th st location is great! Knowledgeable, friendly, with some great recommendations. As someone who’s been in the industry for 5 years, I know a good budtender when I see one. Joe enjoys his job as well as takes pride in it. Highly recommend checking them out!!
    Arthur P.
    Arthur P.
    1646404665
    First time there i was assisted by Jeff Japour as my (wellness coordinator) and let me tell you we picked out everything i needed and had a great time doing it !! He should get a raise !! Will be coming back soon !! Thank you all .
    Julia
    Julia
    1645742417
    I love Surterra! They make getting in and out so easy and the employees are always really nice. Their chocolate is the best in St Petersburg!
    Geoffrey M.
    Geoffrey M.
    1645059708
    Been in St Pete 30 years and have tried every strain under the sun lol. I gotta tell ya, these guys hit it outta the park with Animal Larry!! Along with the most friendly and outgoing bud tender I had the pleasure of talking to...Harrison. I'll definitely be back!
    Kimie K.
    Kimie K.
    1642123028
    I had some issues the first time I was there and couldn't get anything, but the guy there (sorry, I didn't get your name) was really helpful in explaining how to get it solved. After getting my stuff together, put an order online and went back, got helped by Shandrail and she was super super nice. I was already having one of those days and was feeling a bit anxious but she made the whole thing much smoother; I'm very grateful. I've already recommended this place to other people and I will be back again. 🙂
    Trevor P.
    Trevor P.
    1638826274
    Wow the customer service here is A++Got the most amazing deal today as a first time patient. SJ is absolutely amazing at her job! I was surprised they don't make tips though, staff really go above and beyond. Thank you for your help! I will definitely be a return customer!
    Jonathan
    Jonathan
    1638789737
    Edit: Still the best in business and the most helpful staff. They actually care and do their best to help you navigate through all the different products if you're not familiar or trying something for the first time. Keep up the great work!!!The best dispensary in Florida-hands down no argument. Professional, kind and helpful. Wide selection and the prices are better than most. This is a lifetime store for me and my husband. The only thing I can say that would improve their service is if they offered delivery for flower. Their parking is a little inconvenient at times but it can't be helped for the location. HIGHLY RECOMMEND!
    Clean secure atmosphere. Professional, attentive staff. Cheerful and helpful every time I have been there.
    Chris G.
    Chris G.
    1634579697
    My first visit was 2 weeks ago. 1st visit was 60% off. Melanie answered every question I had, she is very informative and her knowledge off all the products was impressive. If you like more privacy and time this place is perfect. The staff is so helpful. On top of that wonderful customer service. They won’t even except tips no matter what. Top Notch staff especially Melanie. Please try it out you might find different inventory than other stores. Thanks Melanie your great and I will be back before my vacation.
    Paula M.
    Paula M.
    1632906879
    Top notch customer service. The products are great. The patches have helped me along with the reserve oil. Which is so easy to use and know the exact dosage. Same with the chocolate; it's really very good. The staff knows their products and are all amazing. Thanks Ryan and the very nice lady whose name I forgot.
    Stephanie O.
    Stephanie O.
    1632017574
    First time PT. Dre, and Shandy were my Wellness Coordinators. Extremely delightful greeting as soon as I walked in. They were both super informative, and went out of their way to answer all my questions, being very patient with me. This may be my new spot, all due to these 2!
    Michael
    Michael
    1630712234
    Nice selection of wellness products. A bit pricy compared to other stores with similar products. The flower products are ok, nothing special. Staff is very nice and knowledgeable.
    Danielle W.
    Danielle W.
    1630256461
    This place is amazing 🙂 the lady budtenders that helped me were beyond friendly and informative about the product. The facility is designed super well and was really clean and kept up. The product, after trying it for a couple of days, is great 🙂 they have a great lotion for aches and pains that I specifically went for (it’s amazing), but ended up getting a lot more other types of product also because of member discounts of all sorts. Highly recommend this place!
    Savannah
    Savannah
    1625943924
    I just went into Surterra as a new patient and had the best experience. The staff was extremely friendly and made me feel welcome and in good hands for being new to dispensaries.SJ was an amazing help. She was happy and informative and made sure I knew about all their deals for the day. I felt like she knew the products well and could give me good, reliable recommendations.I will 100% be coming back to this Surterra, thanks SJ! 🙂
    Jen G.
    Jen G.
    1623868700
    I went to Surterra for the first time today and had a very good experience. The store is immaculate and the staff is very helpful. Harrison was my Wellness Coordinator. He was friendly and knowledgeable. I told him what my issues are and he guided me to the products that would be most beneficial. Thank you Surterra and thank you Harrison. I'll be back soon!
    Melissa C.
    Melissa C.
    1623355612
    I visited Surterra in St Petersburg for the first time a couple days ago and I was very impressed! SJ and Kass were working and they were so helpful and really sweet! I’ve had a lot of back issues and pain as well as problems sleeping and they were super helpful with recommendations! Plus, I got a discount for my first visit! Looking forward to my next visit at Surterra!
    Maddie D.
    Maddie D.
    1622822398
    The people here are rad! Today Dre helped me and was so very friendly. They are always nice and welcoming here. The company should really considering getting them a tip jar for all the hard work they do. Thanks everyone!
    Heather G.
    Heather G.
    1621692418
    Two reasons I love this store (and Surterra): 1) the products are consistent and high quality and 2) the employees are friendly and knowledgeable. It says a lot when the same awesome people have been working in this store for nearly as long as I've been going! A shout out to Dre, Shandy, Harry, Ryan, and all the others whose names I can't recall at the moment. Your passion is evident!
    Tom W.
    Tom W.
    1618969437
    Nice place. Decent prices and good product selection. Very friendly and knowledgeable staff. They have some good discounts to get you started and they had a great special for 420.
    Coral R.
    Coral R.
    1618588785
    This is THE best dispensary and Surterra store! The people make this store.....Gisele and Ryan are awesome and helpful and Harrison is always there to greet you with a smile on his face. I moved away from St. Pete and still try to only go to this store because I love it so much! I honestly can't compare it to any other store because I have had my license for over a year and loved it so much I have never had to go anywhere else. Thank you guys for being the best!
    Always very friendly staff, helpful, knowledgeable and affordable. Micheal, Ryan and Gordon were working when I stopped by. Highly recommend check out this dispensary if you haven’t. It’s one of my favorite in Saint Pete! I’m always in and out quickly.
    James J.
    James J.
    1616854512
    I went to this location the other day for the first time I was greeted before I even got in the door with the happiest and most welcoming employees. Dre, Ryan, SJ, Harvy and Gordon were all beyond amazing. They were so helpful and really knowledgeable about the products. The customer service I received was one of a kind. Everyone there that day was very talkative and making sure I had a great experience.
    Agree 2 D.
    Agree 2 D.
    1616348133
    Every time I walk in the door I’m greeted by friendly staff. Everyone is knowledgeable and shows compassion towards the patients. One of the managers, Dre, always remembers my name and is willing to spark up friendly conversation while waiting to be dispensed. I prefer this shop over the others due to it’s prices and friendly service.
    J. M.
    J. M.
    1615994603
    I had my first visit to Surterra this week and it was a very positive experience. Ryan was my Wellness Coordinator and guided me through the process, listening to my medical history and answering my many questions. She was friendly and professional and easy to talk to as she made product suggestions for my medical situation. Thank you Ryan. The dispensary itself was clean and neat, with informative displays. Covid protocols were being observed which I greatly appreciated. I will comment on the quality of product in another post but so far very satisfied with Surterra and Ryan. Highly recommend.
    Sherry K.
    Sherry K.
    1615575240
    This place is great. The team, SJ, DRE, RYAN, always remember u and greet u with a smile. They go out of their way to inform and assist u with respect. LOVE THEM. CHECK IT OUT. I also want to thank Harry. Michael and Anthony. All these special people in one place.
    Patrick F.
    Patrick F.
    1614702257
    Just had an amazing first visit at Surterra. Dre, Michael, and Shandy all worked together to help address my medical needs and help guide me in selecting product that would be most helpful for me. As someone who has very little experience with Cannabis, they made me feel welcome and not like an outsider. Thanks so much!!!! would recommend to anyone but especially those who are not experienced with medical marijuana.
    Cassie M.
    Cassie M.
    1613677478
    It was my first visit to Surterra and I will definitely be going back. Michael & SJ were both so helpful and knowledgeable about the products and medicine. Their experience, professionalism, and also friendly easy to talk to nature was a refreshing change from the mostly stuffy dispensaries I've visited in the past.
    Twistedpicks
    Twistedpicks
    1613417713
    I like the quality of their products but there was some kinks. If I prepay online I am supposed to be able to skip the line and get in and out really quick. That didn't happen. Even though they have a register specifically for prepay, it wasn't open. I had to stand in line for some time while two gentlemen very slowly decided what they wanted off of the menu. The other issue came when I didn't have the confirmation order # with me. I had my MMJ card and my Driver's license . They could clearly see my order on the screen and it was already packaged and ready to go but not having a copy of the email with me left me waiting a good 10 additional minutes for the worker to go in the back and get permission from his manager. It would have been nice to know ahead of time that it was a requirement. Otherwise, both guys working were very knowledgeable and kind. Hoping the next visit goes a little smoother and a little quicker. All in all I had to wait about 30 minutes to get in and out.
    Sherry K.
    Sherry K.
    1612541774
    This place is great. The team, SJ, DRE, RYAN, always remember u and greet u with a smile. They go out of their way to inform and assist u with respect. LOVE THEM. CHECK IT OUT.
    Jonathan R.
    Jonathan R.
    1612538507
    The best dispensary in Florida-have down no argument. Professional, kind and helpful. Wide selection and the prices are better than most. This is a lifetime store for me and my husband. The only thing I can say that would improve their service is if they offered delivery. Their parking is a little inconvenient at times but it can't be helped for the location. HIGHLY RECOMMEND!
    Charlotte S.
    Charlotte S.
    1611019443
    This dispensary has THE BEST STAFF!!!Michael, Harry & literally the entire team are phenomenal. If you have questions, simply ask. If you need something that's currently out of stock, this amazing staff will log your request and give you a call when your product is in. These folks actually provide good old fashioned CUSTOMER SERVICE. Imagine that!... also... BEST FLOWER IN THE 'BURG!!!
    Tara G.
    Tara G.
    1610918533
    I can’t share my thoughts on the products quite yet as I just left this facility but the overall experience and atmosphere was comfortable, friendly, modern and clean. I would recommend for anyone new to medical marijuana.
    Jon L.
    Jon L.
    1610540483
    I absolutely love this dispensary! Great products, great people, awesome environment. S.J. is an absolutely amazing employee, thank you for your top notch customer service!
    Jro R.
    Jro R.
    1609191123
    So worth the drive! this place made my week with their very relaxing atmosphere, great website, and knowledgeable and friendly staff.( thanks SJ ) Everything I could ask for in a dispensary.
    Ian R.
    Ian R.
    1607800578
    This has been my go-to store for a while. Here's why: the staff is the friendliest group of folks you'll ever meet. They took the time to speak to me when I first started going there. They provided a lot of education about what they offer and how to use the products. They also pointed me in the right direction when venturing out to educate myself about medical marijuana. Also, until I started going to this store, I've never walked into a place and the whole staff greets me like a bartender who knows I have a beer at their bar every day at the same hour or something. It's such a nice gesture.I don't know where all the negative reviews are from, but I'd venture to guess the staff wasn't the problem in the first place. The staff, based on my observation, try to treat everyone with respect and dignity. Please don't make this dispensary a negative place to be.But just as important: the products in store here are top tier quality. I don't care about other dispensaries because why go anywhere else when I have all my MMJ needs met here?
    Nicholas K.
    Nicholas K.
    1607632789
    The Staff of Surterra are the example of compassionate care. Harrison, Mike, and Ryan's extensive product knowledge combined to answer all of my questions about my condition and muscle spasm treatment. Best staff, experience, and flower in Saint Petersburg.
    William L.
    William L.
    1607103810
    this was my first time in Surterra and I had a very positive visit, The staff was very friendly and were able to answer all of my questions. SHOUT OUT to Gisel for her awesome customer Service skills. thanks guys!
    Paula P.
    Paula P.
    1606792067
    I love the oils they have in the diffuser..gives off a wonderful smell walking in the door. Staff are personable and respectful, especially to older clientele. Not fond of limitations on purchasing some items.
    Lea W.
    Lea W.
    1606163271
    Every time I go into Surterra I am greeted with a smiling face (well, I'd imagine they're smiling under the mask because they're so friendly!)Harrison, Dre, Ryan, Anthony and everyone else on the staff go above and beyond to make my day brighter with their great product and positive attitudes 🙂
    Terry S.
    Terry S.
    1603893612
    Absolutely the best Surterra facility in the state. I travel a lot for work and visit many other facilities. This one is head and shoulders above the rest.
    Kirsten O.
    Kirsten O.
    1601422135
    The employees were friendly and helpful. The process was smooth.
    Yolanda M.
    Yolanda M.
    1599263799
    I absolutely love Surterra! Friendly and extremely knowledgeable staff! Gisel is a gem she took the time to explain all the products. Definitely recommend 🙂
    kate V.
    kate V.
    1598981834
    I love the people here, Kk has helped me several times and is amazing. Everyone there is so pleasant and friendly, thank you all for making my visits there a breeze❤
    yvonne B.
    yvonne B.
    1598216016
    As a first time customer, I appreciated Dre’s thorough knowledge of the product. She answered all my questions and more. I’ll definitely be back!
    Brendan B.
    Brendan B.
    1597802217
    I just recently began going to this location and it has been nothing but amazing. Every worker is so kind, thoughtful, and helpful, and have done amazing work in helping me find which products work best for me. I worked with Gisel at the front desk and she was an angel! She was so bubbly, energetic, funny, and helpful.
    Nikki
    Nikki
    1597316542
    This store is a great place.they actually CARE about you and your medicine. The customer service here is like 10/10. The girls are adorable and nice to talk to.
    Norma B.
    Norma B.
    1596842731
    Gisel, was so great!! She took her time to explain and her knowledge about the product is fantastic, her customer service is out of the chart💕. I felt very comfortable and safe!
    Awesome M.
    Awesome M.
    1596582960
    Super friendly, super clean inside. Just got my medical card and was pleasantly surprised. I was given a referral card to many other places and reviewing there websites. I decided to place my 1st order legally with Surterra Wellness.This is my 3rd visit, they have the best prices on certain items and carried Coral Reefer “I’m a Parrot Head”With every purchase, the staff were upbeat and awesome..Not only the prices were lower then others but the quality and selection gives me the opportunity to try different levels and methods of medical 420 without breaking the bank..
    BRUCE E.
    BRUCE E.
    1596322326
    Amazing place for caring individuals who will help guide you through the whole medical process there and try to make sense of it for you very friendly no pressure
    James H.
    James H.
    1596305625
    The 4th Street St Pete store people are always awesome and have treated me with respect and friendliness ever since I started shopping there. They are all awesome
    Adam O.
    Adam O.
    1596139670
    As a person with an auto immune issue - I have not been in any other building other than my home since March 14. I was terrified to enter. I did anyways " So glad that I did!!!" I have to say " it smelled so good inside even through a mask " The staff were very warm and welcoming when entering & greeted me. They let me know I could wait outside if i did not feel comfortable being inside! I truthfully felt so safe inside, i did not want to wait in my car. (I was told when i called)This location does not do Curbside " Ill have you know " these guys are willing to do what it takes to make there customers feel safe & happy; I appreciated this. The website said - They are not accepting credit cards (The location in St Peterburg Florida) Did accept my canpay. If you have an auto immune issue like me - when making an order - do your homework - even if they do not deliver to your area (on the site) an you have to pick it up. You will be safe at there location! Promise! Every single person was wearing a mask - I suggest reaching out and talking to the crew. Drea Your awesome gurl. They were very humble & knowledgeable! They kept me safe and i got my medicine. Thanks guy. Artist - Adam Orosco
    Eric C.
    Eric C.
    1595624095
    Always love coming here great staff with great attitudes and very helpful with whatever I need. Thank you to the staff.
    Anthony T.
    Anthony T.
    1593480699
    Great staff and product. Check out the Coral Reefer disposable pens. Good stuff. 👌🏻
    Jaason N.
    Jaason N.
    1588522299
    Very helpful and knowledgeable. Had a situation where Yenny and her manager were able to help resolve it and were very understanding and accommodating I would definitely recommend coming through you wont regret it. PS: There oils are amazing 🙂
    Kriss K.
    Kriss K.
    1588270214
    These guys are always mad friendly and organized. Always happy to see them
    Raven D.
    Raven D.
    1582292597
    Some of the same flower options of trulieve, without the crammed unpleasant waiting room. Very knowledgeable team with reasonable prices. Also no fillers in the carts like some other places around. Great longevity, and flavor with the concentrates and disposables also.
    Mark L.
    Mark L.
    1580635199
    Great service, polite and very knowledgeable. Most notably, the products were top of the line. 1st impression last year when i made my 1st purchase was not impressed. Extracted products designed and distributed in cartridges did not impress. Deterred from company products. Recently informed of improvement, decided to reevaluate. Much to my surprise, products have showed major improvement. With no persuasion, my review of concentrated soft wax completely satisfied
    Bruce E.
    Bruce E.
    1579867320
    Never have quality cannabis here in the flower form this place is literally right across the street from my house and I drive all the way out to Gandy to another dispensary
    Becki W.
    Becki W.
    1575833830
    If you like excellence in atmosphere & customer service, you need to treat yourself to this upscale dispensary. The facility is contemporary, clean & customer friendly on every level. The staff are all super knowledgeable and ready with a welcoming smile & greeting, ready to educate & assist. The wide varieties of products are created with the highest quality so you'll feel completely safe with your choice. You won't be disappointed!
    Miss B
    Miss B
    1573513077
    This place is amazing! Sarah was incredibly helpful to me while I was there. Not only had I made an order for the wrong store, which she quickly and painlessly fixed for me, but I was also not aware that I had been racking up points everytime I made a purchase, so she showed me how to redeem my rewards and that saved me $50!!! Overall, they will continue to receive my business over and over because their prices are great and they are always pleasant and extremely helpful. Thanks guys!!
    Jeffrey M.
    Jeffrey M.
    1566331525
    Stopped by Surterra for my first time today. What a great place. Beautiful, clean, spa-like ambiance and very well organized. Dre greeted me and kindly and patiently explained their products. She was very knowledgeable and answered all my questions with a smile. I have been to many other dispensaries but this place blew me away (and I have been in customer service for over 30 years). Excellent experience. Thank you : )
    T
    T
    1553866112
    😉 Wisdom @ 71 More Confidence Plant God Created, than Man-Made Pills the FDA Approved) AND THIS BEST DISPENSERY EVER FOUND) I have RA very painful. Question ??????Are you 😲 Tried of Healthcare Abuse ? DO I LOVE THIS PLACE FOR PRODUCT. This place helped me find less expensive doctor. Requirements Understanding. Canna Doctors of America Req Visit Every 6 mos $160 and charge to transfer $160. $300 a yr. Out of pocket can be set up. Registration with State Mandatory every 7 mos. New card about $80 to State. Heads Up..Not All Doctors Alike. I will be able to continue my care here (call here My Happy Place) using another doctor than Dr. Brown. 🙌 2/19 Experience at Dr. Brown Tru Well AMX has mandatory 3 mo follow up appointments with Nurse $150. & then after Nurse Mandarory Doctor Visit $250 every 4 mos. Not a good experience but here set me up to Have Appointment with Canna Doctors 3/6 I'm a Happy Girl. ☺ **PRODUCT AND THIS DISPENSERY AWESOME but can NOT afford so many appointments BEFORE EVEN PAYING FOR PRODUCT. Out of pocket would be over $1,000 just to be able to purchase with Dr. Brown. PRODUCT & STORE REVIEW SLICE OF HEAVEN HERE I Give a 10+. Very Loving. You Know You Are Understood and DESERVE to Feel Good. I have had a 100% Better Quality Life since finding this place. I like and accept myself better from feeling I get from coming here. I could have FREE delivery but I would miss this slice of heaven experience. Staff here are family and sick people really need the LOVE. Doctor took me off Controlled Drugthat I took years pretty much Cold Turkey. This was Very Helpful with my Deadly Withdraws. 😰😳 U can bet won't give Healthcare the Power to do that to me again ! Products here have also Relieved a lot of my Pain and do not need power wheelchair right now. Give this Entire set up more than 10+ star rating. THANK YOU SURTERRA FOR MY LIFE BACK. ☺ And for making me feel LOVED..😘
    Billy H.
    Billy H.
    1544371104
    This a fantastic location. Super easy parking and the store is really nice! The staff was warm and knowledgeable. The products are really awesome!
    Next Reviews
    js_loader

    Feel Good Today

    Scroll to Top
    Florida Dispensaries