This location is the best in my book. All of the staff are super friendly and helpful. The place is always spotless clean. Plus theyre constantly running sales on really great products. In all the several dozen times I've visited, never not once have I felt anything but welcome and been treated with professionalism and respect.Shoutout to Eric for assisting me a multitude of times. Him along with every one there truly makes it a pleasure to stop in and do business.
I received one of my medications & the bottom of the container it came in was covered in a weird blackish brown residue that was really caked on there. I had asked to get a different container and I was told “it’s just dirt” as he scratches a huge flake of ‘dirt’ off …. He said it so nonchalant…I found it a little nerve-racking. I then call Trulieves 800# to see if this is normal, and the representative I spoke with essentially made fun me it was extremely unhelpful on the phone and didn’t really take what I was saying seriously.I asked to speak to a manager and they said someone would reach out. It’s been over a week now and no one has reached out. I will choose any other dispensary that doesn’t keep a product that I put inside my body in a dirty or contaminated area. Or at least care to find out that it is being stored this way.You really have to be careful about where you get your medication from (speaking as a type one diabetic for over 25 years) and what your company actually cares for.Clearly, Trulieve has some substandard values & practices. Please be better for the safety of our community.
Great dispensary I like how there containers come air sealed as well as the edibles, so you know the products are kept extremely fresh and haven’t been touched since packaging. The staff is very knowledgeable and their website is also full of good strain information and benefits and they also carry replacement puffco parts like a replacement heating chamber. I literally walk almost 6 miles to go to this shop instead of a shop I used to go to.
Nice place, friendly staff, and good selection of products. Tristan was really helpful, knowledgeable, and friendly.
The associate Robbie was very kind and helpful, made my experience amazing and will definitely be coming back, thank you again for everything
I came in monday to try out some new stuff and David was so nice and helpful!!! he answered al of my questions and made me find the best product for me. Totally recommend coming here, great products and even better customer service!!!
Love the Trulieve in Boca! Always friendly and knowledgeable. The store is always extremely clean and well stocked. Dave helped me out today, and was great. He was able to answer my question about a strain that I wanted. I will continue to use Trulieve Boca as my go to!
Roberto (Robbie) was the absolute BEST! He was super nice and informative and he took the time to thoroughly explain all the cool functions of the PuffCo product I went in to buy
This business is essentially Florida's Walmart of medical marijuana. They pay and treat their staff terribly. By comparison to other dispensaries in the area the quality of their product is lacking. The only reason I regularly would visit this location is because of its proximity to my work. However, I have always had a very good experience at sanctuary in Jupiter. Also sanctuary in West Palm Beach.Sanctuary has almost no wait times, much better quality, friendlier staff, better deals, better veteran discounts and a classier store.I was also supposed to be contacted by a supervisor from the customer service center regarding my issue but they didn't bother to ever call me back showing just how unimportant customers and their feedback really are to this big box corporation showing just how unimportant customers and their feedback really are to this big box corporation.Since the corporate office decided to treat one of their customers with so much indifference I feel it appropriate to leave this review at all of the locations. You want to ignore me Good.
Great overall experience, staff is very knowledgeable and friendly l! Quick service too, recommend this store over DB in broward and the manager she’s amazing on top of her job and consistently checking to make sure things are moving quickly and customers are happy, bestManager I seen at any trulieve since they opened in FLORIDA, I don’t remember her name. Blond thin young lady! Kudos to you it reflects in your staff as well
Tim was very courteous and had great customer service skills. He was also knowledgeable throughout our shopping experience while assisting us with resolving an issue.Thanks Tim and Trulieve in Boca!
Friendliest staff in town! Starting from the top down as it should be! Keep it up guys
I absolutely love the Boca Raton Trulieve location. The customer service here is just on another level, they are so nice and always answer all my questions about product to the fullest extent. Shoutout to Jessica she is amazing!
I always find exactly what I need here at Trulieve Boca Raton! The staff is really friendly and helpful! In particular I would like to give a shout out to Andrew Bartlett who always helps me when I come to the dispensary. This guy really knows his stuff and I appreciate his knowledge and his dedication to giving great customer service.
Thank you so much for having the most professional, helpful & knowledgeable staff. The manager Jessica is always so fun to see & overall just love coming into this store! The only place I will go !
Came into this location and is by far the best. Robbie is the best. He's so knowledgeable about all the products! He did such a wonderful job explaining how each product will work for me and answered all of my questions. Thanks again!!
First time at this location and was lucky enough to get Robbie (Roberto) whom helped me tremendously. Explained me new strains, what to use it for and was able to accommodate my purchase to obtain maximum discount. Definitely will be back to this location and request him. Very knowledgeable.
The location is great! The area is clean as well as the parking lot. I was helped by both Robbie and Christy's selection and knowledge when I was shopping. They both recommended me products while working with me to use my discount effectively! Definitely shop here if you're not sure what you want yo buy!
10/10 I love this place! Super close to me so I come here a lot of time! Josh, Andrew, amethyst, and Seth are amazing! Always very friendly and I’m happy to see them always ! Gives great options when I don’t know what to get and always help me know what I can get! Love you guys!
Boca Raton, FloridaJenna was very knowledgeable and had my order ready to go. She met me with a bright smile and fabulous attitude. Friendly and professional.This location is clean, well organized, and is a welcome addition to the Trulieve family. Ive been to this location in Boca Raton, at different times and on different days of the week. Its Commendable!! The staff and supervisors' are friendly from the moment you walk in the door. Another benefit *Theres also plenty of parking. (Which is a rare find. )
First time visiting this location this week, Come to find out, they’ve had two grand openings with my best friend and I went we both did not receive any information , We shop there a lot we would’ve loved the opportunity to go to the grand opening to get some free swag. However we Let them know we were a little upset and they were wonderful! They gave us free T-shirts and the whole staff was Very friendly and happy to be there. Also quick and very efficient. This is my new go to location.
Amazing place! I met David who was extremely helpful with helping me pick what I needed. Awesome dude! Will defiantly be coming back here!
Very great service...they altered my order so I could get my patient renewal discount. The manager was very good and knew what she was doing. Good location..thank you.
Trulieve and I both have something in common: we’re new to the Boca area. I was quite happy to discover a new Trulieve store in my neighborhood. The staff there were great, especially Sam, who helped me establish myself as a new customer. As always, Trulieve’s product is the best available. I hesitate to say how good their inventory is, for fear that it will shortly no longer be so. I enjoyed shopping, and their selection was very, very good.Thanks guys for another great Trulieve experience!
Just visited this Trulieve location. This is my new favorite spot! The team was very friendly and welcoming. The dispensary is clean, easy to find, and easily accessible. Overall great experience!Shout out to staff who helped me: Michelle, Kristy, Joshua, and Seth!!! Great people! ☺
If you enjoy quality customer service go see Amethyst! She was kind, knowledgeable, and professional. This is my new favorite location. Once you have the experience I've had you'll never go anywhere else. I'm highly satisfied 😌
We never have a clue of what to buy for my insomnia. It was a Godsend that Michelle S. Ricky took care of us. Michelle explained in detail exactly what I needed. It worked! I slept last night for a good 8 hours. I don’t even remember going to bed. Thank you Michelle. You are the best.A+++++ I’m glad I met you.
From the moment you walk in the staff is very helpful. The store looks incredible. Michael B. was engaging and very knowledgeable; he made my shopping experience phenomenal. Overall this location is top-tier in service, cleanliness, and great product selection.
I have been to multiple Florida dispensaries, but none have matched truly how nice and kind this staff is. Everyone there was quick, attentive, and made me feel very welcome to be apart of their facility, the most honorable mentions being Team member Amethyst, who was truly as sweet as they come, calmly explained all promotions in detail, and did so in such an orderly fashion, truly a stellar employee who is passionate about their trade, and lastly Michelle, who went above and beyond to make sure all of the items i wanted were accounted for an even gave me suggestions on new strains I might like! Even better she explained to me a little bit of the history of Trulieve. All in all my experience at the Trulieve Boca location was phenomenal, definitely a must visit if you are in the Boca area!
Trueleive finally in Boca on 441. Staff was friendly, very pleasant and helpful. Nice, clean and not busyAsk for Michelle S ..she was very helpful. Lots of new products. Worth a stop by. K
I love Trulieve as a whole, but this location is one of the best I’ve been to. Very chill atmosphere, and a great staff. Eric helped me with my order today, and he’s previously helped me before at another location. It was great to see a familiar face, and he was awesome as always. Will most definitely make this my home dispensary!
Great discounts and great service way better than liberty down the road work with Eric he showed me different options they had ready to sell to customers love this place will come back for sure
Awesome location, very helpful and cheerful staff!!
Very helpful happy people. Made this a place I want to come back to. And I will.
Had an amazing experience today at Trulieve’s newest location, Boca Raton. Placed an online pickup order. When I arrived, the staff was friendly and attentive. Loved the overall experience and happy to make make Boca my new home store!
Great experience at this Trulieve location! Product selection is amazing, staff is so helpful, and the discounts/prices are great! Trulieve is the best in Florida!