Staff is rude and unhelpful. Tried using renewal discount said not on the product I was trying to get. Roger also called the flower I was going to purchase “Bottom of the barrel.” With his rude demeanor and snide comments. I left without purchasing. Avoid this place and their staff.
Always closes earlier than the store says it's closes. Which sucks. What's the rush to leave and lock the doors early than you should. Kinda reminds me of the old days when the plug said they'd be there but then don't come. This location sucks. Actually I don't think I will ever come here since the employees likes to close so early so much
The deliveries are terrific. They call before to verify everything, the delivery team is always cool and professional. Every time there was a question about a price, they either resolved it on the spot or made a quick phone call to get a "yes."I get SMS messages when they're on their way.I can't ask for better delivery service.
It was 7:47pm they talking about can't serve after 8pm... All good vote No on 3
In and out quickly because of their great "express" feature, really solid product, and customer service was extra-special today. Noah (asst mgr?) gave me a discount that I was entitled to, but I wasn't aware of, and I can tell you from experience that not all dispensaries would've done that. Keeps me coming back.
Used to like this dispo. But not anymore when I found out the brand is backing new bills to get rid of THC-A sales in Florida. They want to suck up all the business and make it so you can't get your meds online or with ease. Terrible company. Make sure you vote Nov for recreational use so we eliminate the corporate greed from companies like this
Use to go to this store often. The wait times are beyond acceptable and while you're waiting you're paying premium prices on everything. I go down the street to AYR and can be in out before Trulieve has even thought about calling me back to the 2nd waiting area (at times)
This is the best dispo in Boynton, the closing staff are very friendly and chill. They never give me trouble or hassle. Meghan Noah/nick and MJ sorry I forget the names so quickly but they are always smiling and making sure I get what I need while providing amazing customer service experience, I can’t express how great they are! Shout out to them and shout out to Trulieve for having the best inventory available
Come here on a regular basis. Have never had any issues. Vargas has helped me out multiple times and is always cool and easy to talk too. seems like he knows what he's talking about.
BOTH LOCATIONS IN BOYNTON BEACH ARE NOT TO BE TRUSTED THEY LIE AND STEAL ESPECIALLY ON DELIVERIES THAN WHEN YOU CALL THEM OUT OR TRY TO REPORT IT THEY BEGIN CANCELING MY ORDER FOR NO REASON, THEY WOULD SOMETIMES NOT EVEN SHOW UP TO DELL MY THINGS PEOPLE PAY CLOSE ATTENTION AND BE SURE TO WEIGH YOUR FLOWER BECAUSE THEY STEAL AND TAMPER WITH THAT AS WELL I HIGHLY RECOMMEND ANOTHERDISPENSARY BECAUSE TRULIEVE IS LIKE A CORNER STORE VS WALMART THERE FLOWER IS NO GOOD AND SPRAYED WITH GOD KNOWS WHAT CHOOSE WISELY
Score some sugars cookies wt 29%THC @ $9.50 per 1/8, they also had Mandarin Dream butter for $21 a gram. The flower is fresh, the butter is fresh. Terpenes on point!!!!
Understaffed. Long wait times every single time! Just go somewhere else tbh, they work at a slow pace here. Won’t be coming back here. Every time it sucks. I’m sticking with Ayr moving forward, they do it RIGHT.
There was a crowd waiting, however, there were chairs for everyone. Check-in was orderly and we were called into shop individually, as a budtender became available. My trip was quick, the awesome budtender listened to me carefully and told me about a holiday sale, of which I took immediate advantage. I went home and getting ready for bed actually realized what an amazing deal I had gotten, thanks, Bud...Wish I knew your name, you deserve a raise!.
6.29.2023…Heading your way. My vape cartridge broke. The cylinder that hold the product separated from the part that goes into the battery. I hope we can resolve this. I’m coming from Palm Beach Gardens. 😁. Just trying to keep everything 5 stars and not KAREN this. 😁Walked into the location and was immediately greeted. I informed the receptionist what I was there for. It was ZERO issue.Though they were short staffed, I got in within 30 minutes. While waiting I heard the receptionist ask three times if anyone wanted water, etc. Great service.My cartridge was replaced.Most awesome. I was visiting my girlfriend in Boynton and she’s never seen the inside of a dispensary. She was given a guest pass.The staff was friendly and informative.The establishment was clean.The prices ROCK!TRULIEVE ROCKS!!
Andres is incredible! Cleared a lobby with pure efficiency and made sure everyone was ecstatic with their transaction at the same, takes a rare breed to do that. Give this man a raise!
The Boynton location has great employees but Roger and Meghan definitely stand out. I really appreciate all the help and making sure I get all the available deals.
I recently had the pleasure of visiting the Boynton Beach location and was blown away by the incredible customer service provided by Juan L. From the moment I walked in the door, he greeted me with a warm smile and made me feel right at home.Juan was incredibly knowledgeable about the products and services offered, and he took the time to answer all of my questions thoroughly. He went above and beyond to make sure that I had everything I needed and that I was completely satisfied with my experience.What really stood out to me, however, was Juan's genuine kindness and compassion. He truly cared about making sure that I had a positive experience, and he went out of his way to make that happen. It's clear that he takes pride in his work and cares deeply about his customers.Overall, I would highly recommend the Boynton Beach location, and specifically Juan L, to anyone looking for outstanding customer service. Thank you, Juan, for making my visit such a memorable one! Matthew was at the register next to Juan and watched him give great service too.
Worst service in the business. Made order online last night and wet for pick up at 1 pm, order not ready after I sat for 45 minutesWORST DISPENSARY IN ALL OF THE STATE OF FLORIDAUSE AT YOUR OWN RISK.
I have been to truly for over 3 years. On Thursday I went to the same trulieve but greeted by unfriendly car. Upon talking out loud with another customer I was asked to be quite then asked to leave. Another csr watching actually came up and said that was unfair and she never knew it was my customer wife 🙃 just not good when other employees apologize for other's action. It all takes is one bad apple to ruin things for other's such as trulieve as a corporation.
Adrian was super helpful and kind had a lot of knowledge was professional and polite. Kyle was super helpful as well and they made the process easy and enjoyable will be going back and recommending this location to all that I know
Kyle was amazing and Adrian did fantastic love this place!Brenna the manager though wasn't nice and was the first time in many times, that I had a bad experience. Wouldn't recommend her at all. The rest of the team is great.
Wonderful store, everyone is very helpful and friendly. Vargas was especially nice and so helpful to me. He answered all of my questions and seemed to really know what he was talking about. You can tell that Vargas really loves his job and loves to educate you as much as he can!
Store manager and associate Jarvis were exceptional. Typically I go into TL and it’s a mess but this store was so well organized. The customer experience was perfect, and wouldn’t change a thing about the service I received. Excellent work!!!
Great staff, especially Ashley. Great discounts! Happy people
Twice I’ve ordered online only to get their & they don’t have my order. One the seal was broken & the amount was less than I paid. They also failed to inform me of half off my first order. The employees are halfway decent. One guy kicked up dust with a broom as I was standing there. Last visit the girl wouldn’t shut up long enough to let me choose a different product because they was out of the original.
a little bit of a wait but nothing crazy. it was after 8pm on a Saturday night so no worries there. service was friendly and efficient as always. Kyle at the front desk was friendly and handled the rush well
After coming to the same place for 3 years, I ordered an item when I went to pay I was told that I had to show my ID for military and a sign was placed in front off me.by a young dark lady, who I know has seen me there before. I have done so from the beginning mostly everyone knows me. I’m in your computer what could off changed absolutely nothing. aggravated they got me. next time I’m challenged like that I will simply go someplace elseCol.Jose Oquendo
Unfortunately, this was my first and last time. I came in and showed the gentleman at the desk my ID and patient number. After 5 people went in before me. I asked why? I was told that he needed to set up my account. When they did call me back. They did not refer to me with my proper name. The gentleman in the back asked for my ID and patient number again. I was told that they set up the accounts in the front and back. After a time they finally found what I was looking for. I was dismissed and I left.
I pretty much use this location only. I have always loved it & the staff is great. I was there two days ago and noticed that my reward points went from about 5-6000 to 284. I called the customer service # & was told to address it @ the location next time I was there. I paced an order today and I received a text asking me to call the location because there was an issue w my order. I attempted to call back, but there was no answer. I called the customer service line to inquire and asked about my points as well. I was told verbatim “the points were taken away after 6 months and because there was a computer glitch, they took more points than they should have from some people.” The assoc put me on hold and said that he was able to see I have 2500 or something along those lines now. I was still baffled. I received a call from the location after and was told that one of my items was out of stock. I updated the order and asked about my points again. This assoc @ the location told me they basically decided to take the points away w out notice to staff or patients… I drive to the location for my order after all that, check in, enter for express pickup only to be told “you are over you limit for flower sorry” if anyone thinks this deserves more than 2 stars please enlighten me. Thank you.
The jury is still out I haven't been there in a while now I understand Why
Very friendly, nice and accommodating.. The crew there is very helpful in getting you what you want or need. Pleasant experience. 😊
Most of the time I love this place, the downfall and why I didn't put 5 stars is they run out of the items I like often.420 was a joke. Only the morning was there any kind of sales or any real deals, as if people with MJ cards have no jobs? Well I have a full time job as a server that I didn't get off till 4 pm and I was glad other places had ALL day sales and parties (too bad I didn't find out till I overspent at trulieve already) just unfair systems and rewards/promotions are all based towards people who come early in the morning but I physically can't so what do I do? I lose out on all these sales and promotions unfortunately.
Update: I still absolutely LOVE Trulieve, and their staff - especially at this location. Yesterday though I was completely blown away by Paul, and his friendliness. His presence, and demeanor are like a bright sun ray! He is also very knowledgeable, and helped me out greatly with their new products, and strains!July 2021I have been going to Trulieve in Boynton ever since it opened, and I absolutely love everything about it. The location is easily accessible right off I-95. The staff is always super knowledgeable, and friendly. Frank is always there to greet you when you arrive, and open the door for you as you exit. Some of my favorites that I have gotten to know throughout my visits are Karl, Adam, Jesse and Ally. Andel is one of the managers, but he was the first one to help me out, and is still always so helpful. The prices are also extremely reasonable for amount and quality. My favorite is the White Buffalo TruPod!
In my opinion Trulieve beats all the other dispensaries in town on quality and usually price too. They 100% stand behind their products and will take back a product for just about any reason. They are my go-to dispensary. I really despise coming here though and only do so when I can take advantage of a deal. Even then I refuse to tip them.it’s the only place I go to in Florida on a regular basis that makes me put on a mask. As Floridians we clearly chose freedom over Dr. Faucci. If you want to get vaccinated, wear 1 mask or 10 I’m all for it, but don’t want it forced on me. They’ve flipped and flopped on the mask issue a few times. First it was normal life, then it was wear a mask, then no mask required, then mask required and provided, then mask required but not provided, and now I think they are back to no mask required.
Consistency with high quality of service and product, inconsistent inventory..Should be able to order and receive out of stock strains...
Great 👍 customer service and you don't wait long at all, for assistance and very easy to find.
I've always been faithful to this location, the only reason they are not getting a 5 star from myself is due to lack of inventory. Employees are more than pleasant and helpful in suggesting the proper strains for certain conditions. I only hope they can get their stock sorted better.
Josh, frank and all of the staff was very friendly and helpful. The deals was amazing and they have a great swag bag. I would highly recommend truelieve. ❤️
Great place. The manager Frank helped me out with all my questions and concerns about my order and immediately helped me to get what i needed. The workers all seemed very kind and friendly. Definitely a good environment to be in and wonderful energy. Amazing customer service.
Shout out to Matt L for helping me out and taking the time to answer all my questions. And to make sure I have all my medicine I need be for leaving Trulieve. Also don’t forget to tip your Budtenders. Have a bless day everyone!
This location is amazing!!!! Every time I go there I am greeted and taken care of, Josh, Ashley, Ted, Mike, Travis!!! They are all so nice and so helpful with whatever I need. They really care about there patients and their needs. I highly recommend this location, they take the extra step to help you. Thanks again for being so amazing I appreciate you and all your staff!
Great dispensary in PBC. I’ve been to them all and find myself coming back here due to the friendly service and quality product. The product here is really above other places in my opinion. But who am I, just some person leaving a Google review. Will definitely stay a loyal customer here, love the 20% veteran discount too. It’s a bit busy at times but hey, everybody wants to come here 🙂
I went to pick up and got so much more than I was hoping for. I feel fortunate that Duane took such amazing care of me. He is sweet and caring and I felt supported just being around him. He was able to explain the different products to me and the pros and cons of each for my specific situation. Thanks so much, Duane!!!
I went a few days ago and a fellow named Mike A. was my salesman. He was great! He knew all of the inventory, helped me find a substitute product for one that had sold out, was knowledgeable on all products plus he was friendly and fast. Fast is good, for many times I come there and it's a beginner behind the cash register who is lost and so is my time. Mike A. should be a model for all salespeople you employ. I like this Trulieve branch a lot, though I wish it were more consistent in its stock.
Always knowledgeable helpful and friendly. They have the best prices and specials around. You can return and exchange defective products unlike other dispensaries.
Michael Hayes is what makes me come to this location. He is friendly, professional, and knowledgeable. He makes shopping at this location a true pleasure. I cannot emphasize enough the asset he is to this company. He is a true representation of the best service you can receive at Trulieve.
I love this location! Everybody is super friendly and helpful. I placed an order to pick up but they were sold out of what I ordered, and Garret and Tyler helped me find an amazing replacement at the same price!!! That is outstanding customer service; most people wouldn’t go above and beyond to help like that. Thank you guys so much!
I’m going to start off by saying that I never write reviews but I would feel guilty not sharing this information.I had hands-down the best experience I’ve ever had with Vargas at this location. There was no pressure to get in and out and he was so informative and really educated me on what my options were as well as what would work best for needs.I can’t see myself going to any other dispensary and seeing Vargas every time because I know he can help me the best and he has so much information to share, he really cares about his job and loves what he does and it’s so helpful!Thanks again Vargas, I’ll be back!
This review doesn't reflect on the fine customer service at the Boynton Beach location - they are all great. Trulieve is the problem. Don't bother ordering ahead because the website doesn't reflect what is actually in stock. I've been going to this store once a month since they opened and I have NEVER been given my complete order. This is basic inventory management software that for some reason, Trulieve hasn't bothered to invest in. There will undoubtedly be a generic "we're so sorry you had this experience, we strive to blah, blah, blah...." I would accept that if it didn't happen EVERY time I order. A few months ago, I composed a thoughtful letter to Trulieve expressing my concerns and although I left contact information, I haven't heard a word from them. Crickets. Trulieve doesn't care - they are in the business of selling weed to Senior citizens and they figure you'll continue to come back. After my umpteenth disappointment at Trulieve, I went to FLUENT today. Surprise, surprise.... their inventory matched their website and I was able to purchase what I ordered. Unique concept Trulieve, you might want to try it.
Customer service is absolutely incredible...From being checked in the receptionist (sorry I didn't get your name but you're incredible and super sweet, thank you) to Julian and Tyler who made my first Trulieve experience Amazing!!! Today Janet went above and beyond to find exactly what I needed/wanted. Super helpful and knowledgeable staff!!I will never shop anywhere else!!! Thank you all so much!!! 💚😎
What an amazing place!😀 Everybody here is super professional. The process is streamlined done with great efficiency. You can create your order online & pick it up within the hour. Everyone is so friendly & eager to help, suggest & recommend products to fit your needs. So many options, you feel like there's so many great variations to try. Trulieve also offers many great sales, discount days, unique coupon offers & military discounts for their patrons. They also deliver for $200+ orders or free for 65+ senior citizens. Also if a product is defective Trulieve is a "hassle-free" returns, I didn't get interrogated as to how much I smoked & they don't say "we don't return open products & we'll do it this time only".They only offer solutions to my problems, like refunds or replacements. Trulieve employees Truly work hard to retain their customers. Also there's many dispensary choices but Trulieve really offers the most choices with edibles, flower, oils, concentrates & equipment. You'll Truly love this place.
Amazing service! I was greeted right at the door with a friendly smile! Mike was there to provide me excellent service. His knowledge on the product was amazing. I will continue to go, because of him. Thanks
The products and entire staff at Trulieve are awesome. If you’re lucky enough to be helped by Vargas you will have an even better experience. He’s so personable and professional. I always walk out so happy I got to see him. I’ve also found the trick to getting in and out quick is by arriving close to opening. Thanks Trulieve! Your gummies are everything🙏🏼
Trulieve has a great educational energy named Vargas.I would to take a moment to gives thanks .Vargas gave be a small tutorial on cannabis.Pleasant, informative, respectful and spiritually energeticI am a senior citizen ' and I appreciate compassion andKindness. This employee isExcellent.P.buckley
Trulieve has a great educational energy named Vargas.I would to take a moment to gives thanks .Vargas gave be a small tutorial on cannabis.Pleasant, informative, respectful and spiritually energeticI am a senior citizen ' and I appreciate compassion andKindness. This employee isExcellent.P.buckley
My first dispensary experience, so I don't have anything to compare it to....However, I was 100% pleased with Everything. Since I was a 1st time customer thy gave me $75 off! They have a great variety of strains, knowledgeable & helpful staff. I was in and out in 10 minutes and most importantly I am very pleased with the products!
The Boynton Trulieve is great. Everyone there is super nice and helpful. They tend to be pretty busy, but are good about getting the customer in and out quickly. Sophia and Frank helped me last time and were very friendly and knowledgeable.
Trulieve has the highest quality product out of all the dispensaries here in Florida.This location is easy to access and the staff are kind and knowledgeable.Tanya in particular was awesome; she was extremely helpful and was able to answer all of my questions and assist me with my purchase.Would highly recommend.
I love coming to this location. No essay needed. Try going to the one on Hillsborough, and you'll see a GREAT BIG HUGE difference in accountability and professionalism. Trulieve is the best period though. I'll choose them over the other dispensaries 💖💖
I recently got approved for my medical card and I had never known much of anything about this sort of thing. On my first visit everyone was really nice and they made sure to answer all your questions. I got a walk-through on pretty much every product and I got suggestions for what I needed. The second time I went I had to return one of the first products because it wasn't working for me. I went and was helped by Patrick and Dillon, they were so great and knowledgeable. Patrick gave me a lot of suggestions for items I was unsure of. I left knowing a lot more than when I came in, Dillon was very efficient and very friendly. I hope to get to more suggestions from them in the future. I would recommend this location to anyone looking for friendly and informative staff.
WAGGS AND RYAN were phenomenal. Check-in process quick and prompt but behind the doors they take the time to educate you and make you understand. So happy my friend recommended me to go there.
Awesome strains and first time buyer discounts.
Very busy dispensary. Has edibles!
Great products! Fast and attentive service. A huge thank you to Danielle Ward my medtender from last night. She went above and beyond to help me after a long night of helping patients she kept her composure and customer service skills at 200% until the very last patient left the building. You truly have a rockstar on your team !Try the edibles! The chocolate bar had me feeling like willy wonka all night long.
When you actually get called in, it's a great customer service experience. You're in and out and you deal with knowledgeable people. During covid-19, since I don't know how it is when it operates under normal circumstances, it is a little inconvenient for you to have to wait so long even on days you wouldn't think it would be busy . But it's worth it. If you order for a pickup, just go in after you place the order to start waiting in the virtual line. You'll be waiting for that page forever if you seriously just wait for them to call you in. The people are great to work with it's a wonderful spot. I could be biased because it's my first dispensary visit but this is how I would expect all my experiences to be at a dispensary.
I went here for my first time once I received my ok to shop. I have really bad depression and anxiety and they gave me Patrick to take care of me and when I tell you he was amazing he was amazing . Very very knowledgeable and helped me with my needs. Thank you Patrick.
Smooth ordering and dispensing. Friendly budtenders, good quality medicine. COVID-19 precautions.
First time at Trulieve and couldn’t be happier, Assisted by Patrick he was very knowledgeable, very helpful, friendly and got me the best prices! And explained all the deals..I Recommend coming here!
First time going to a dispensary in Florida. I chose Trulieve because they seemed to have more flower options than others in the area and had a great first time patient deal. $75 off your order of $150 or more! Definitely the best deal around from what I saw.From my other experiences at dispensary’s like in California or Nevada this was much different than I expected. I checked in at the front, I had to go back in my car to wait as the waiting room seats were filled. It was only about a 5-10 min wait until I was texted to come back in. From there I waited in the waiting room for about 3 minutes until my name was called up.I went up to the man who was directed to help me out explaining to him this was my first time, I wasn’t really sure where to start as they don’t actually have any flower displayed. I asked him what they had and he just named off a bunch of different strains lol... it was like he expected me to know what these names meant or looked like. He also seemed a little frustrated when I asked him to repeat the names again. Of course he only offered me top shelf flower ($45+ an 1/8). I picked a few of the names he listed off, he took out the containers (that you can’t see through). I asked to see them and apparently they’re not allowed to open the containers.So basically you can’t see what you’re buying and are expected to know what you want before you go in. When I said this experience differed from my other experiences at dispensaries this is what I meant as you are usually able to see/smell what you’re about to purchase.I’m glad I know what to expect now going forward here, I will return as the products I received ended up being pretty top notch.
First time in a medical dispensary and was immediately greeted and told what to do. After, I was walked into the main room. There I was helped by Patrick who was very knowledgeable and helped me tremendously. I ended up walking out with more items and saved money on top of it. Will definitely be making the 30 minute drive out of my way to go to this location because of the professionalism and great customer service! Thanks guys!
I’ve been to many dispensaries but this is my first time trying out Trulieve. I’m so happy to have checked out with Danielle. I was prescribed medical marijuana but never understood what would really help me. Danielle took the time to explain each product to me, and she even gave me a list of recommended strands for my specific situation. She was the first medtender to really go that extra mile and make me feel like I would finally get the relief I need. Will 100% exclusively shop at Trulieve with Danielle!
Love Trulieve! Staff are extremely friendly and well-informed. Your products are excellent. Your only downfall is your computer system when ordering online and your turnaround time for picking it up. Your customer service wait time when calling and chat are way too long a wait. But for people that want a great product, you’ve got it. You’ve been a blessing for me during this pandemic
In all my visits the staff has been really nice from the minute you walk in the door till you walk out. Jessica, Grayson, Brian all were very helpful. I have to say lately when you place an order for pick up it takes way way too long for you to receive a confirmation that your order is ready for pick up you might as well just be a walk in
It's always a pleasure going in to Trulieve. I consistently have had great experiences going in and the staff are kind and professional. Vargas helped me today and his recommendations in the past have been 10/10. I'll always come back to this location simply from how the staff conducts themselves and treats us patients!
Kevin took the time and explained the pros and cons of each product. Set me up on a CBD and flower regimen. Highly recommend
Horrific communication. They'll send you multiple conflicting text messages about when your delivery is coming, more text messages thanking you for rescheduling when you never rescheduled, then when you try to call them, their automated system tells you to use the chat feature on their website and when you do that, the chat reps tell you that they don't have access to delivery schedules.So, if you like dangling for four days wondering when your delivery is coming, this is the place for you
This store is so clean. Well managed. I got in and out great service. The staff members who helped me were Karl, Brandon and shaniece. Will come back again.
I've been coming here a couple months now and I've had a good experience, overall. Today Vanoche M. was my rep and he totally delivered! Had me chill and laughing the whole time. I honestly don't think you can really go wrong with any rep. What I look for in my experience is customer service and quality...minus the wait time that can sometimes be ugh, i feel that once you get into the showroom you'll leave with a smile 😃
Gisell is phenomenal. I have only been here a couple times and it can be quite overwhelming. Gisell made a point to patiently go through all the different varieties as well as each strain with me to help me understand everything thoroughly. She is such a perfect asset to your team.
Ordered on the phone and requested delivery from the Boynton Beach location. Order was processed quickly and delivered fast. The product Papaya cake flour was excellent and a fair price I am now awaiting for my second order, taking a little bit long but it’s worth it
The bud and other products are great. BUT the store itself is horrible. The process is highly inefficient. Have waited hours both as a walk in and with pickup orders. Asked for a preroll when picking up online order and made me get back in queue as a walk in and literally argued with me when I said that was pretty ridiculous. Always sold out of products too. New rules every visit. The employees have really bad attitudes. No customer service skills at all. Most seem like the customer is the enemy. Too many stories to tell but have to tell this one. Guy at the front desk today literally blew his top! After waiting an hour went in to ask how much longer and he said to the guy next to him "I'm shaking. Can't deal with this. I'm about to just leave". Then when I was in the back he whipped the door open and yelled angrily to another employee "come help me I've had it up to here with these people asking me about the wait times, texting them, checking them in". Fix your store buddy and no one will ask. Anyone in senior management read this? Am a shareholder and patient that spends over $500/month here. Get your operations in order!
I love this trulieve location! I went in on 7/10 for concentrate special and Sam was a great help! He knew exactly where everything was and was very informative. 🙂
The boynton beach location is the best I’ve been to and Trulieve has the best buds by far with this bubble gum and that member berry is insane. Everyone who works there is amazing and Pat helps me out every time i need a good recommendation. Thanks Pat and the crew.
Today was great I had a very nice gentleman named Patrick who was so nice, funny, very knowledgeable, and great personality. Normally there is a longer wait due to it being a smaller store, but Shockingly when you think it’s busy it’s not. Definitely one of the best stores we have been too.
This location is absolutely subpar to all the other Trulieve locations I have been to. Staff is annoying, condescending and rude. ATM was out of order (which is the smallest issue). Pickups were slow to process and pickup. May as well have walked in and would have been quicker. And the fact that COVID is happening can’t even be an excuse because other locations are much better. Horrible experience from start to finish. Usually at other Trulieve locations staff is a pleasure to deal with. Each person that I dealt with at check in, waiting, check out, greeter were complete imbeciles. Quote me on that.
Best customer service of any Trulieve location! Patrick was knowledgeable, friendly, helpful and paid close attention to every detail of my order and applicable discounts. I live 5 minutes from the West Palm location, but I prefer to drive the extra 15 minutes because my experience at Boynton is consistently positive.
This trulieve is absolutely amazing! Angela helped me out today and was extremely nice and helpful! They always make sure my order is correct and even look at through all their stock to find me what I need
By FAR best dispensary in SOUTH FLORIDA!!!! The staff here is always pleasant and helpful. Danielle is especially helpful! She is extremely knowledgeable on Products and always makes good suggestions based on your needs! With employees like her and the other in Boynton Beach, I don’t see myself going anywhere else!
I love my experience at my local Trulieve in Boynton Beach. Best customer service with a polite and friendly staff. Danielle Ward went above and beyond to complete my desired order with the approval of upper management. Always carrying the best products in south Florida as well! You can never go wrong with the pure and clean line of their Blue River products.
Kevin was a great coach in helping me find what I need. Wait was long even though I had ordered online for pickup and the website is not very user friendly but the product is outstanding. Also their covid protocols made me feel very safe.
Just left the Trulieve Boynton Beach location to pick up my medication. I always have a pleasant experience. The staff is always friendly and the security officer Frank goes above and beyond to ensure I am comfortable. Thanks Frank, you are truly a gentleman.
Had a great experience with Patrick today. He was very informative and helped me choose the right products. Always a great experience at this location!
Had a great experience at this location, Manny helped me out and was the first employee to actually check all stock thoroughly for me on what I was looking for. I drove about 30 miles to this location because the closer ones didn’t have what I wanted. Most Trulieve employees would just make an excuse and act like they’re certain there’s nothing more to check or that the stock is out but he actually went ahead and checked properly. Thanks to him the experience was solid and ill make the drive to get the better variety and service.
My experience today at the Boynton store was great and extremely informative!! KEVIN really schooled me on the products and the real things to be looking for in terms of the kind of help i was looking for! Guy was good... didnt just sell me on strength of strains and stuff... took the time to listen and provide me with the right medicine... thank you! Was also helped by Wags... super informative and helped me find what i needed, thanks bro!
I am very pleased with the ease of filling prescriptions at this location. This was the first time visiting and “Waggs” made the experience very comfortable. Thank you for the professional courtesy.
My experience today at the Boynton store was great and extremely informative!! KEVIN really schooled me on the products and the real things to be looking for in terms of the kind of help i was looking for! Guy was good... didnt just sell me on strength of strains and stuff... took the time to listen and provide me with the right medicine... thank you!
If I could give negative stars I would!!!! Anytime visiting this site, it’s ALWAYS crowded and unorganized!!! In this time of social distancing, those that order online, which is recommended by the government and Trulieve itself, as a safety measure and to avoid crowds of people, are still forced to wait in the waiting room and outside in line with others whom are just showing up to make a purchase. I believe this contact is what is advised against, those that ordered online are doing so to avoid the situation which is occurring and just want to get in and out but to immediately!!! This location is an absolute joke, DO YOURSELF A FAVOR AND FIND ANOTHER DISPENSARY, one that actually has its patients best interest for most and not just the profit!!!!
Absolutely amazing experience. Very welcoming and professional. Would HIGHLY recommend! Kevin was AMAZING na provided knowledgeable recommendations and a fantastic conversation.EDIT: the online ordering system needs to be revamped. I placed an online, after receiving my confirmation text telling me the order was ready, after waiting for over an hour outside the lobby, after entering again I was told there would be an additional 45 min wait. I was very displeased, as the purpose of online ordering is to eliminate this very process. Stars deducted for this reason.
Place is awesome!!! Very clean environment and comfortable. Everyone working there was very nice, professional and courteous. The guy I worked with, Kevin, was very knowledgeable about the products and advised me on what products to get and how to use them for my short term and long term effects. This added knowledge given to me sold me as a consistent client going forward. Check’em out!!
I drive my husband (client) here every month. The facility is clean, bright & easy to access. Everyone who works there has always been very nice & helpful. But today Security Frank went above and beyond in being of assistance to a very sickly, confused older lady. He was so kind & empathetic.....comforting her over and over for well over 10 minutes. I could not believe my ears.....his behavior was outstanding. What a genuinely compassionate gentle man. Your facility is lucky to have him.
Hands down the best dispensary in south Florida. Very professional and great customer service. Especially John, you can tell he is really passionate about his job and is very eager to help with any questions you might have. Very satisfied with the experience I received from them.
I started coming to Trulieve in Boynton when flower first became available. It’s been my regular shop for a while now- even though I have two dispensaries within a couple miles of me- I drive to Boynton to come here instead. I’m always impressed with the staff- they’re knowledgeable, friendly and never fail to put a smile on my face. The flowers are amazing, they have an incredibly wide selection and the bud tenders are well versed in them. Today I was helped by Eric, he like the others was well informed about the strains I was interested in and we had a nice chat as well. Thanks Eric for your help today !! (You are all great though !
Bravo. The first dispensary to successfully bring medical marijuana to their patients. The staff is knowledgeable, patient, and kind. Sam and Adam have been there through thick and thin ( very supportive)! The product is a decent grade ( not too strong or weak) for intensity and relief. Kevin is awesome too. Very knowledgeable. Great experience!!!
Love this place, the delivery guys John and Mike are so awesome! Super sweet and so helpful. Also, needed help with a delivery issue and Chad got right on it and fixed everything for me! Staff here is AWESOME
Just got my medical marijuana card and was super excited to come check out this dispensary! I was greeted by Christine and Veronica who were extremely helpful and made me feel super comfortable the minute I walked in the door! I was escorted into the room with the product by Christine and I couldn’t believe all of the amazing options I had! Thank goodness for Josh who walked me through the process and what would best suit my needs! I’m happy with my choices and I can’t wait to go back! What an amazing establishment with such a friendly and welcoming staff!
What an amazing experience. It's very evident that every single employee at this location is focused on the patient. It's not a job for them. The concierge folks are sincere with their welcoming and the admittance staff are quick to get you logged in. The waiting room is large and beautifully maintained. You've gotta love the "bud" wallpaper. When you are escorted to the dispensary, it is not what you'd expect. It's beautifully laid out with 10 stations of employees waiting to assist you. Pardon the pun but the place is a buzz with excitement as you hear all of the positive discussions about the benefits of cannabis. The displays of products and the atmosphere tell you right away that these guys (and gals) are professionals. There were so many stand outs that it would be unfair to single just a few out. My experience is that good service starts at the top, so kudos to the management team that put this crew together. If you are a patient or are considering becoming one, Trulieve in Boynton is worth the drive from anywhere.
...They have the best and largest variety of products in Florida at the best prices, Period. Check their online store. I've shopped at nearly every dispensary (by name) in the state and they are hands down, the finest. They have great discounts for veterans, patients with lower incomes and also throw a lot of sales. If you shop smartly, they are definitely the place to go. If you live too far away to drive to your nearest dispensary, for a $25 fee they will deliver to nearly anywhere in the state. And as an added bonus, the staff is phenomenal. Go to any Trulieve location or have it delivered, you won't be disappointed.
...They have the best and largest variety of products in Florida at the best prices, Period. Check their online store. I've shopped at nearly every dispensary (by name) in the state and they are hands down, the finest. They have great discounts for veterans, patients with lower incomes and also throw a lot of sales. If you shop smartly, they are definitely the place to go. If you live too far away to drive to your nearest dispensary, for a $25 fee they will deliver to nearly anywhere in the state. And as an added bonus, the staff is phenomenal. Go to any Trulieve location or have it delivered, you won't be disappointed.