Trulieve Dispensary in Cape Coral, Florida
2517 Santa Barbara Boulevard
Cape Coral, FL 33914
Hours of Operation:
Mon – Sat: 9am – 9pm
Sunday: 10am – 8pm
Payment Methods:
Cash & CanPay Accepted
ATM Available
Dispensary/MMTC – Open
Trulieve, Florida’s largest dispensary brand, has a location in Cape Coral to serve medical cannabis card patients in Lee County. This dispensary, situated at 2517 Santa Barbara Boulevard, offers a range of medical marijuana menu products that are reliable and effective in providing relief.
The staff at Trulieve in Cape Coral work closely with certified marijuana doctors to ensure patients receive the right products and dosages.
With a focus on quality and personalized care, Trulieve is committed to helping Florida’s MMJ patients get the proper care they need.
TRULIEVE MARIJUANA DELIVERIES RX – AVAILABLE NOW!
Trulieve offers medical cannabis products delivered right to your doorstep in Cape Coral and throughout Lee County. You can check the menu and place your order online or call to have your medical marijuana products delivered.
For patients who require non-euphoric care, low-THC high CBD products are available. You may schedule a delivery by calling 844.878.5438 or emailing info@trulieve.com.
Trulieve charges a $15 delivery fee statewide. Marijuana deliveries are free for patients 65 years or older and on all orders over $200.
What People Are Saying
Mary Jo S.
1680410373
I am giving this location a 4 only because of the wait time and few terribly designed parking spaces. The service is... always wonderful, there is ample product and pretty good prices. Product quality is definitely on the higher side.read more
kenny L.
1680272858
Product and customer service is great like most people seem to say. Also absolutely ridiculous how long wait times are.... You should never have to wait 45 minutes for a pick up order that's "ready", then you get past the double doors and realize they have 2 people working registers and they are way understaffed.... should be a easy fix yet it's been slow like that for a year now and it makes me avoid the place and find alternatives. If your not in a hurry 5 out of 5read more
boris B.
1677637695
I have had too many terrible experiences not to finally leave a review, and frankly I don’t know how this location... still even has 4 stars. I understand you close at a specific time, but racing the customer to the door as I’m walking in to lock me out is ridiculous. It was 8:50, and you close at 9. You had zero customers in the showroom, and it would have been possibly 5 minutes of your time to help me out. we all have busy schedules, I can’t help it if that’s the only time I’m able to get to the dispensary out of a 12 hour work day. please just keep that in mind.read more
Marcus B.
1677263898
Terribly run store.. last 3 online orders were never fulfilled. Ordered early morning… no contact… no notification that... it’s ready for pick up. Call late afternoon to check on order… put on indefinite hold. Check online wait list & it says they’re closed! Check their website & it says order pending… Next day… Go into the store to resolve the issue. Just sit & wait again. Of course the next day the discount price is no longer available. Told I’d have to speak to a manager to see if they’ll honor the discount (50%)… waited again only to give up & leave. Still no order in hand! What a waist of time!read more
Erin N.
1669675123
Great customer service and little wait times for online orders. I had the pleasure of Crystal being my budtender and I... cannot say enough wonderful things about her. She was so kind, patient, and taught me about discounts that I wasn't aware of. I had made an online order earlier, but some of the items I wanted were sold out. Crystal went above and beyond to go check in the back to see if more came in stock, and sure enough they had! If you get a chance to meet her, you will love her amazing personality, her passion for helping customers and she just makes you feel at home. Highly recommend this Trulieve location and Crystal for any questions you might have!read more
Jon G.
1669663922
My name is Marcy Boyle. I ordered early Friday morning 11/25/22 for a delivery order. I was told to pick my date so I... picked Sunday 11/27/22. I waited all day and night and no one showed up nor called. Today, Monday 11/28/22, I still did not hear from Trulieve and needed my order before 3 pm. So I chatted with Ron and he said it wouldn't be here until 4-5 pm. I explained it was supposed to arrive yesterday and no one contacted me to explain why I didn't receive it. I then called the delivery number and they said they were out in Clewison and wouldn't be back in Cape Coral until 4 pm and had other deliveries before mine. My biggest complaint is the LACK of COMMUNICATION. If I ordered for delivery on 11/27, it should arrive and if it wasn't able to arrive, someone should contact me. This is horrible customer service. I heard every excuse from Hurricane Ian to bad traffic....this is not the customers fault. As a business, you plan and prepare for the busy season. I have no use for Trulieve after this incident and will shop at the many other dispensaries. If a company can't communicate with me, that's a BIG problem.read more
Ang
1668526882
crystal was amazing!!!! i have never met a nicer person & she made sure i got the best discounts possible! i couldn’t... recommend her skills enoughread more
Jacqui G
1668191341
What an amazing experience. I was so nervous going there and as soon as I entered the place Katie Melzer made me feel... comfortable. She could tell how nervous I was and she made everything perfect for me. When I entered the back room Crystal took care of me and she is a wealth of information with a beautiful personality to match. I recommend this place to everyone.read more
Rachel M
1667008664
Cape Coral Trulieve is my favorite store because everytime I get Crystal she is so helpful! She is well educated on... every product and thoroughly understands all the process of the business such as product sales, product education, medical card, and medical doctor prescription. She is very insightful and knows her stuff. She educates me everytime I come in. She always has a positive attitude and makes great product suggestions so I know what to buy. She takes pride in her job and wants to satisfy the customer. I always leave there satisfied. Thanks Crystal!read more
Kevin S.
1666641526
Unless you like their managers threatening to call your boss (because you are wearing a name tag) we should learn HIPPA... laws I’ve never met such a rude GM and manager. Good thing we have plenty of other shops in the area were we don’t get threatened and accused of trying to get a “free pod”read more
Anthony M.
1660402145
Great store with awesome employees. The wait times can be a little longer than usual but that's only because they take... their te with you and don't rush you out the door to serve the next customer. They seem to care more at this location it's great!read more
Michael B.
1660344076
Thought I was a cannabis connoisseur but was I wrong. (Maybe in use)Man was I wrong--First visit was explained me very... well and I was comfortable to receive an education.Thanks for first time experience.read more
Paul Q.
1658925402
Gave 5 stars 6 months ago. Since then they have gone so far down hill. They're not knowledgeable on strains or edibles... when asked. The wait time is RIDICULOUS. Always a 20 to 30 min wait even when there are only 2 people waiting. 6 employees but only 2 registers operating. Slowly but surely doing less and less business with trulieve. Try MÜVread more
inez G.
1657491924
I love this place the people are super friendly all of them! If you want great customer service visit a dispensary!... ❤️ Even though they do tell stories about their percentages and you don't realize it until you get home and you could have purchased better from elsewhere. That's a huge waste of money.read more
Deborah G.
1657038416
Very friendly staff! They are extremely helpful. They make you feel like you're the most important person there is!... They take their time and make sure you get what you need.read more
Maymzee T.
1656448514
Excellent customer service. Great products. Mellisa was very helpful and friendly!
Michael F.
1656007378
I am 72 veteran and this is the best. A little slow sometimes been good products
Samantha H.
1655328587
Pretty good service, always nice people. Sometimes a long way, but I just depends on the time of the day. If they don’t... have something for your order, they try to call you and let you know before you even come in. Recommend this location.read more
Reptscue
1654721029
Amazing people! Amazing location! Love all of the budtenders, but lately Crystal McKay has been my go to girl!! Love... her spirit and energy. I always leave with a smile on my face!!read more
inez G.
1654452652
I love this place the people are super friendly all of them! If you want great customer service visit a dispensary!... ❤️read more
Jenna G.
1654448062
I am a regular here. Used to go all the time but the past five or so times I have ordered with them, they either cancel... my order all together and not call or they just don’t fill it. Recently they charged me an extra almost one hundred dollars and I had to call and get it fixed…. I would never have noticed if I didn’t do the math myself. It all boiled down to the rep just doing the math wrong! Put an order in last night and just reached out to customer service because I have been waiting all morning for them to tell me they are out of stock for every item I ordered. 1. Of course it is out of stock since you guys never filled it of the items that were in stock when I submitted the order online??? 2. Why would you not call me to advise me of this?I am so patient with them but I really am just over it.read more
Erica Joy A.
1652012950
I love stopping here! The staff is always friendly and helpful and the product is always great! Thank you guys for... being so awesome!read more
matt F.
1651966518
Very helpful and friendly. Always lots of different products in stock. Long wait lines. Edit: This is by far the... best dispensary in the cape. They have a stellar return policy and the staff are the most knowledgeable around.read more
mike M.
1651370127
I have been involved in this industry since the 80's. I have several medical marijuana books published worldwide that I... have written including books for medical marijuana patients in specific states and others. I am currently penning the Florida Medical Marijuana Handbook. As a part owner of dispensaries in both Michigan and Colorado I do have a good bit of experience in dispensary mgmt. In my entire 30+ year history in this industry, this dispensary, and Trulieve in general is one of the worst I've ever experienced... THC levels listed on the website are misrepresented from the product label. For instance I ordered strains listed at 27%-28% on the website only to find the product label says 20% or less? I've had a number of broken product seals which is a flag for employee theft. I've had a number of issues with transactions where product I ordered in advance is sitting in front of me and they tell me they can't sell it to me because the system says they don't have it or not having items ordered and just ignoring my order instead. I just recently got on the wait list telling me I had a 7 minute wait only to arrive and be told the wait was over an hour? I've witnessed a physical altercation between two females in the lobby, Parking is always horrible.. Wait times beyond reason (why offer express because it doesn't exist) Not to mention the lack of product knowledge and poor customer service by employees. Also notable is the use of a third party Canadian company to wash transactions by debit card, likely a violation of Visa and Master Card terms and possibly more. Check your statement it comes up as a cash withdrawal that's why they have to round it off to the nearest ten dollars and they give you cash back. They're defrauding the banks by telling them the transactions are cash withdrawals instead of marijuana purchases. Now I support the SAFER Act, but not defrauding banks. The list goes on and on... and all this is just within a two month period since I first stepped foot in this dispensary. In over 10 years in writing books on medical marijuana and patients guides, my Florida handbook will mark the first time I've ever put a company into a negative spotlight in one of my books and use them as an example, but this location is so poorly managed and staffed and the practices of Trulieve highly questionable that it's an embarrassment to the industryread more
Vickie D.
1650693807
Placed order online finally the only store that had one of my favorite strains ordered at about 10:30 maybe 11 got... message it Was processing happened to be in Cape at like 3:45 stopped by no one in store there were 6 or 7 employees & I live in Fort Myers they told me they were sorry they didn't have my order what I ordered was never in stock it was a mistake on website mind you this has happened 3 times before I live not even 5 minutes from the Fort Myers store so if they called me I could have went there for something instead of wasting time & gas, they said in Cape they didn't have time to call me I find that hard to believe when store empty when I got there & they couldn't fill order anyway because they never had it so my message should have said that it was canceled because of that really bad customer service & they offered me nothing but I'm sorry. I will probably use my points & go somewhere else where I don't have these issues, it's a shame because I like there products wish I could work there & train on customer service & how to avoid issues. Sorry for rambling.read more
Shawn S.
1650540462
Not the place go for a walk in. Order online and you still can expect a wait. Run outta product fast. Do have good... service and friendly staff. They really need a new system and you shouldn't have to wait. Order online or go somewhere else you can walk in. If you like to wait this is the place to go.Avoid at all costs. So many dispensary options and you don't have to wait at. Deals are 3rd rate and website is clunky and doesn't show sales.For being a self proclaimed leader in florida Cannabis they sure don't take care of customers.read more
Holly D.
1650418230
Best place in the Cape. Large selection. Great staff. Daily deals and has different discounts and points. I have never... paid full price.read more
D H
1649286731
Some bad past experiences, but the lady that helped me today was amazing. From one star to five as long as we keep up... the great service.read more
Jessica B.
1645382451
Everyone is nice. However, consider changing how you clean the foor in waiting room. It smells like a dirty college bar... trying to be clean. Can't smell it in the back though.read more
Nicholas C.
1644777478
I like this place. They do a great job, products are great, the place is clean and they are friendly! Their wait-list... is a nice touch so you know how long the wait is when you order onlineread more
UnCommon C.
1639518484
Awesome! This place rocks. Matthew was the most helpful budtender ever! Won't shop anywhere else!
Erin W.
1638310799
The last few months they have been out of everything- all the time, it says they have it on the website.Order it. Then... you show up and they say we are out of everything you've ordered. There's an employee named Crystal she's absolutely the best employee in the place. If they had product when they say they did this would no doubt be a 5 star spot.Its not.read more
Phlorida P.
1638294996
The atmosphere here is always cheerful. Staff is friendly and prices are reasonable.
Gary H.
1635944276
I ment to do this on Thursday, but I would like to thank Steve for his help, as well as his knowledge (even though I... knew a great deal myself already it was nice to talk to someone who knew alot as well), also this was not only my first time at a Trulieve, but my first time at a Dispensary in general. Thanks to Steve's A+++ Service I can say I will most definitely be back. Thanks again!!!read more
Lance L.
1635553324
Great people, very professional and caring. Service and products are fantastic. Thanks!
Alexander L
1633447781
Great staff sometimes...lol! Or maybe they are high. But the review is mainly for the great product they can't keep in... store. There's never enough for everyone. It's bad.read more
John S.
1631889724
Fantastic store and staff. Jennifer up front is AMAZING! Always professional. Despite grown adults coming in and... throwing tantrums like 5 year olds, over not wearing masks. Even if you are vaccinated you can still easily contract AND spread Covid-19, hence the mask requirement. Science is hard for some people though apparently… along with mastering the art of common sense.Mark in security is also very professional. Stern, but welcoming. Always telling people to “have a good day.”read more
Carissa J.
1631652846
Very nice staff In and out and if there is a wait its no longer then 10 mins
Nicole L.
1631188237
This is the worst place. And if you have the vaccine it doesn't matter. If you want people to wear masks then you... should provide them. Terrible service terrible security. The best place is Liberty ...I will never go to trulieve again...even if im dying. Rude people everywhere in that place from front desk to security to the loud lady calling everyone hun. This place is the worst!! Rude rude ruderead more
Tiffany M.
1630337558
Only the happiest place in the world lol. They always got fire at a great range of prices. The staff is knowledgeable... and friendly always. I love this place!read more
Matt “King Kottymehameha” K.
1629379456
What can I say...ok- you order online, get a text when ready, pick up your "package". 🤭 Convenient... location.watch for sales on Sundays and some Holidays.read more
Jake P.
1627696965
It took me a few visits to get how these guys work. Best way to buy is to place a free order through the website for... pickup. They have good specials if you sign up for the text alerts.read more
Amber E.
1627395280
Great place nice people and the prices are good especially if you're a new customer great discounts. Love going here,... it helps me a lot medically.read more
Nadja C.
1627254768
Would of given higher but not only did they not process my phone order until I got there, I listened to them counting... coins to close registers. The guy at front desk upbeat & customer service is excellent. When my order was bagged by him the order was wrong. He fixed it.read more
Connell
1626221640
Same quality product as any other Trulieve, but from my experience, they're much more efficient, practical and helpful... at the North Ft Myers location. If you've got an hour to wait on an internet or telephone order, then this location is still better than most dispensariesread more
Sandra P.
1626212666
This has to be the friendliest Trulieve I have ever been to!!The staff is amazing, everything runs like a smooth... engine!! I have to say thank you to my Favorite Employee, her name starts with a "M"!!read more
Shawn S.
1621963007
Not the place go for a walk in. Order online and you still can expect a wait. Run outta product fast. Do have good... service and friendly staff. They really need a new system and you shouldn't have to wait. Order online or go somewhere else you can walk in.read more
Lisa H.
1620530284
Great products and friendly staff!! My # 1 go to for what I need. Always happy with my purchases. Quality is awesome!!... Love the fact you get reward points for 10pct offread more
Stephen H.
1618761774
Nice selection of products. Friendly and knowledgeable staff. My biggest complaint is the availability of products.... They always seem to run out of the good flower and live rosin is never in stock.read more
Misty C.
1616020735
Susanne runs this Trulieve beautifully. As a patient I walked in on St. Patti's day and was seen within 10 minutes.... RECORD AWESOME!!! Their staff is on top of online orders and walk-ins! Jen was awesome with her check in process and Zack helped by locating just the product I was looking for at register. Amazing group of knowledgeable employees!!!! Steller work guys!!! I'll for sure be back 😁read more
Yesenia M
1615237084
Honestly didn’t even want to give this place A star I have worked for dispensary before and I’ve also have been to... other dispensaries this place by far is the worst counted 12 staffs lounging around when I placed the order for pick up still waited over 25-30 minutes while other customers without a pick up order went ahead. I tried giving this location a second chance because it’s very convenient to where I live it but I’d rather drive the hour to get better customer service.read more
Marilyn F.
1614730337
This place is doing so many things wrong, that overwhelm the positive things, to the point of losing business. The... front reception staff and the ones that “call you to the back room” are extremely unprofessional, rude and disrespectful. Management has implemented a system that does not work at all. The online ordering, confirmations, extended wait times upon a timed arrival, and what I had been encountering on more than acceptable times are faulty products are just some of the blaring faults of this Trulieve location. My “last” time there I had ordered online, I ended up calling to check on it and was told to wait for a text. The next day I received the text and was told to come in in 1 hr. I did and was instructed to wait in my car, did so, and after 40min. went in (the reception area was empty) asked why I was not told to come in. My question was ignored and was told to have a seat. I must say when you finally get to the back room it’s a great experience. That staff are very efficient and courteous. So I get my order and leave. Ahead, the product I bought was, once again, faulty. I did a walk in the next morning and did the usual wait to get into the back room, but my product was replaced and I left. I went to my car and tried it out. It did not work. I went immediately back in. Reception said I would have to start over as a new walk in to have it replaced....again. I was a prisoner of this transaction while they played their power trips. Never again!read more
Joshua D.
1611939369
New review for a new experience. Sekou was very helpful and professional. Five stars to him.Trulieve isn't my... favorite dispensary, they generally aren't very accommodating to caregivers - so I just can't give five stars.read more
Burn S.
1611268755
Great staff, great products. Misty was helpful and nice. The only reason I did not give 5 stars is because of the... website. I usually order online, however it is not always smooth. For instance what is on the site is not always what is in stock. The site dose not always work. Today I placed two orders for the same things and I did not get a confirmation that the orders were placed. So I went in as a walk-in and was able to get my order filled for the same products I was looking for. Thankfully they did have them on hand this time.I would rate the website 2 stars because you can find some helpful information here but it needs some work on the ordering side of things.read more
Earl M.
1610799806
Love this place!! Just wish we get more different stuff seems we always have the same stuff week after week. They have... so many products on there page and most are unavailable, like all the time. Besides that the stuff you do have is good just like to try some deff stuff.read more
Nick C
1609351488
I like this place. They do a great job but I do feel like their system is inefficient. I won't ding them for that... because I suspect this inefficiency is for to regulations put in place. However, their products are great, the place is clean and they are friendly!read more
Erica Joy A.
1608408588
I love stopping here! The staff is always friendly and helpful, especially Kevin, and the product is always great!... Thank you guys for being so awesome! Also doing a great job preventing the spread of contagion while keeping the doors open during this crazy time 👍read more
Wayne C.
1608391367
Can't really complain considering only a few years ago these places were prison time. But they are so busy and the app... is nice for making appointments, but they will definitely tell a fib. If they say 20 more minutes, plan on 40 minutes.read more
Christopher B.
1607967551
Expect at least a 20 min wait no matter when you go, but that's about normal for dispensaries in this area. They have... by far the best selection of anyone in lee county. Decent prices and helpful staff.read more
Mark M.
1606690023
Had a great experience because of Zack Mathis today. After dealing with the stressful situations caused by your new... operations system ... he was a pleasure to deal with. A simple act of kindness made my day.read more
Dwight W.
1600873356
I live close enough to more than one trulieve and I pick this one sometimes because of inventory, but also because I... receive awesome customer service while I am at this location. Daniel Kuuin was my sales rep and he definitely hooked me up with everything I ordered and then some. So thank you to all the Cape Coral Trulieve staff that are always willing to give us the attention that we need. Overall, I recommend looking into this location. I believe that you will not be dissatisfied. Thanks guys! See ya soonread more
Daddy D.
1600307067
I love all trulieve stores
Lindsay
1599936877
Fast and friendly service every time! Jay always takes the time to make sure you find what you’re looking for. Five... stars for Jay & the rest of the staff!read more
Matt W.
1599190595
One of my favorite places! My man Charles in the cape coral location ALLWAYS goes above and beyond. Anytime there has... been any issue the company dosnt ask questions they do what is needed to make it right or at least accommodate for the mistake. They even have a guy on fb that can help with things. HIGHLY recommended for a top end experience in the med industry.... At least from my experience!read more
Tina T.
1598797766
Extremely helpful staff, friendly and social distancing etc. Followed to perfection. Always knowledgeable and easy to... talk with for information. Love themread more
Kyle H.
1598390931
My online orders takes longer than just walking in, in addition to that they removed all flower from my order and... didn’t tell me until cash register. Hard to get one star in the industry but place is dark, not friendly, customer service has been way below average and they never have what I need or say they have online.read more
Mary Jane P.
1597404315
Good morning Trulieve! I wanted to give a HUGE shout out to my super duper delivery team for their... compassion,professionalism,and cheerful,positive vibes! Thank you from the bottom of my heart;Mariana,Damien and Shelby! Every week I look forward to seeing them pull up! Couldn't have come this far without all of you! Stay safe everyone! 💚💚💚💚read more
Randall W.
1596844044
The absolute worst place to order from, this is not unique to this store, if something is out of stock your oder is... "voided" and no notifications are made ,no call, text, or email, so you waste your day waiting for medication that you're not going to get. I placed an order last night at 10pm, I had a confirmation number plus my confirmation Email and text, waited all day, checked at 2pm and my order said "in progress" and by 6pm it says canceled and in the end I have nothing. This happens on a constant basis and your complaints fall on deaf ears as they just tell you "sorry they voided your order because an item was out of stock". This is how you run a business when you're too successful and your customers don't matter anymore. I've been a loyal customer for years and they could care less if I get my medicine or not. Now I know why so many people avoid Trulieve, if you have a choice you can do better, this has been their way of doing business from day one, I no long hold out hope for them to be TRULY professional and concerned with anything but money.read more
Joe S.
1596732543
1st time Shopper and I was Super confusedon the Products,Sizing and quality, JEN was so super Patient with me. She... made me feel comfortable and at ease with the Information of the products,her customer service skills are excellent I demand nothing but the best when it comes to spending my money and she provided exceptional customer service skills.I highly recommend this location and Ms JENread more
Brad W.
1595004507
It’s not the cheapest dispensary, but it carries the largest inventory by far. All of their service people are friendly... and knowledgeable. Jessica was most helpful to me. She made sure I was well informed about my purchases. A+++ service!!!!read more
Giri P.
1594313358
I cannot say enough good things about Trulieve because of their attention to detail, cleanliness, locations, and... variety of product. Everyone I have talked to is very knowledgeable and professional, but I have to mention one person in particular at the Cape Coral dispensary. Jessica is patient, Informative, and willing to answer all questions no matter how elemental. I felt relaxed and free to share with her my concerns. I usually go to the dispensary in Miami and I hope I find someone like her over there. Thank you so much for all the advice.read more
Gohan335i7
1593164257
Suzy is the manager here, she is running the store flawlessly. All of the staff at this location seem to be very well... trained & knowledgeable. I will be getting all my medical cannabis products here whenever I am in the area. #TrulieveCapeCor2020💫read more
Sonya T.
1592340816
I have been too two dispensaries prior to this one. Natalia Lima was the most helpful to me when I visited my third... dispensary called Trulieve. I explained my medical condition to her and also provided her with my doctors notes. She truly knew her stuff and understood my doctor and myself. Natalia Lima was compassionate and the very first to try to help me understand my knew normal life. Bless you and thank you so much for your help.read more
Jake J.
1592149042
I used to spend a ton of money with this location, but stopped going. This place is really convenient and close but the... sales lady that was doing the intake today has always had an attitude with me. Not the one behind the desk, but the one taking the patients back. She has been rude with me on several occasions and I don’t appreciate the poor customer service and long wait times as well.I got to north fort Myers before I come to this location. Check my medical records there at this location Timothy Barr!! And see how much I used to spend for months there. $2,400 a month for 8 months. And it’s always some one there with a attitude. An again you have always had to wait for a super long time and you’re I’ll be the only customer lol never againread more
brian S.
1590795194
First dispensary I took my mom (the patient) to when she started this route of medication and treatment. The first... entire visit was so professional and amazing. Gave us so much knowledge and customer service. She loves the medication and I love the service. I cant stop recommending Trulieve and especially the Cape location.read more
Shaun H.
1589995489
4 🌟 for now as first visit. Will be back during 'normal' conditions for reg review, but so far, good job,... thank you. Good customer service.read more
ryan Y.
1589572903
After a week worth of tribulations with Trulieve and there aka call center aka corporate!! Manger S and Manger Kevin T... were great and turn my impression of Trulieve around!!! Your corporation should be embarrassed of them selfs and be very proud of these two managers because I was going to take my business elsewhere!!!! 5 stars are for this location not for Corporate.read more
K.C. R.
1584718337
In my opinion, Trulieve is as good as it gets as far the Florida marijuana industry is concerned. Of all the Florida... dispensaries, and I've tried them all to take advantage of new patient offers, Trulieve is the only consistently stocked dispensary in Southwest Florida. The order online system is useless. It in no way expedites the process. There is no chronological order to the system. First come, first serve. Overall I am disappointed in Trulieve's ability to serve patients in a timely manner. That said, this is the only dispensary in Southwest Florida that you will be able to find flower, concentrates, crumbles, rosin, carts.... everytime. In my experience, more often than not, the other dispensaries are sold out. The quality is decent. High percentages on products.read more
K.C. R.
1584718289
In my opinion, Trulieve is as good as it gets as far the Florida marijuana industry is concerned. Of all the Florida... dispensaries, and I've tried them all to take advantage of new patient offers, Trulieve is the only consistently stocked dispensary in Southwest Florida. The order online system is useless. It in no way expedites the process. There is no chronological order to the system. First come, first serve. Overall I am disappointed in Trulieve's ability to serve patients in a timely manner. That said, this is the only dispensary in Southwest Florida that you will be able to find flower, concentrates, crumbles, rosin, carts.... everytime. In my experience, more often than not, the other dispensaries are sold out. The quality is decent. High percentages on products.read more
Erica Joy A.
1584552740
I love stopping here! The staff is always friendly and helpful and the product is always great! Thank you guys for... being so awesome! Also doing a great job preventing the spread of contagion while keeping the doors open during this crazy time👍read more
Kristy C.
1582847118
Don't bother, no customer service. I have been a patient for just about a year and have never had this kind of... treatment from any dispensary. I am posting 2 screenshots from my 9:30 am order today. When I went in at 6:00pm to pick up, having gotten no call and was on hold for over 45 minutes, I was told there was a computer glitch and my order wasn't received. My screenshots say otherwise. Very very disappointed at how I was treated.read more
Kristy C.
1582847110
Don't bother, no customer service. I have been a patient for just about a year and have never had this kind of... treatment from any dispensary. I am posting 2 screenshots from my 9:30 am order today. When I went in at 6:00pm to pick up, having gotten no call and was on hold for over 45 minutes, I was told there was a computer glitch and my order wasn't received. My screenshots say otherwise. Very very disappointed at how I was treated.read more
Nealy D.
1582415279
Super friendly staff, offers suggestions, always clean. Super close to my place. Highly recommend
Tim R.
1581603476
Always a great experience. Facility is very nice, still brand new, and always a wide variety of flower in stock. ... Conveniently located and my home store, I recognize nearly all of the employees at this point and everyone is cool. A/C is always kicking too which is nice.Special shout out to Ginger who is AWESOME 🙂 Ginger is very knowledgeable and we chatted about a wide variety of products. She really knows the product lines and was so helpful and nice. Talking to her makes me smile!read more
Kimberly G.
1579045021
I absolutely LOVE this company. Beyond professional. Greg the security guard always greets me with a smile and makes me... feel welcome and safe when I come in. Shelia is truly an amazing person! Joel is probably the sweetest person I’ve ever met. And Linda at the front desk is always pleasant and in a great mood. I can definitely tell she really loves what she does. I would honestly recommend this company to anyone! They have a great bunch of people on their team and you don’t find that too often now a days.read more
