Trulieve Dispensary in Clearwater, FL
Based on 1317 reviews
Larry B.
1725652614
This place has improved; a while back I disliked it because of their processes for getting served. Specifically, they required taking away your card and then bringing it back some time later. While I was there, I witnessed a scene where they returned the cards to the wrong people, and then the same thing happened to me!!!!!Process is now better. And their prices have gotten better, too.
Carlos M.
1719244423
Trash! Had lots of points saved up, took a break from Trulieve. Only to come back and see they revamped their point system, completely wiping my earned points away. Why couldn’t the existing points simply roll over to the new discount system that was implemented? Instead wipe all my points away. Oh well, there’s a reason why I took a break from Truelieve anyway, their products are mediocre compared to The Flowery & Gold Flower! There is no reason left for me to shop at Trulieve again.
Charles W.
1717425981
If you ever at the Trulieve off of US Highway 19 check out, Frank is a great guy always care about the patient needs. He has great customer service.
Alycia Diehl (Aly M.
1716838373
They treat my 76yr old father like gold and even know exactly what he wants when he shows up. They keep ot just for him he says! Even if they do not it makes him feel special. Thank you for that.
Michael G.
1714832318
Takes 20-30 minutes in the lobby every time. Always understaffed yet they’re the largest cannabis company in the state. CEO must be making a big profit and not caring that much about the customer experience. Other dispensaries are like 5 minutes and you’re out the door with your product. Why is Trulieve so slow?
Matt C.
1712980129
They call these little things whole flower and whoever cured these sucks get your bud from the flowery I usually get vapes from trulieve this is why
Michelle B
1712352582
Great store!! I had a truck stick warranty replacement which I received, no questions asked!! The lifetime warranty is exactly what they advertise!! Whole staff was very friendly and helpful! The manager really made it super easy! Thanks again for the great service 😁😁
sherry M.
1701540412
I placed an order for delivery on Nov 23, and just called to get an eta. They told me Sat, the 9th. Over two weeks. Even with the holiday, this is really, really unfair. My friend placed hers the same day. I wonder when hers will be delivered.Update: My friend, who placed an order the same day I did, the 23rd, gets hers delivered tomorrow.
Michael F.
1701465192
I used to like Trulieve but I had a bad experience. I placed my order online and upon arrival I went to the website and added myself to the waiting list. I waited 30 minutes just to pick up 1 product. There are quite a few dispensaries and I have never waited longer than 5 minutes at any except Trulieve. I will go back but as I said there are other dispensaries just as good if not better with no wait times at all
Christian C.
1699540389
The gentleman I worked with answered all my questions regarding flavors and ingredients used in their different products. I also received a sweet 60% discount for my first visit!
Rob
1699309625
Unreal experience. Chris is the man. Best budtender I've had in Florida. Super cool, nice, and informative. Give this man a raise. I will be back at this location and ask for him every time!!!
Maria R.
1696693931
It was super! Even though I was a walk-in I was in and out. He was friendly And polite ☮️
Ytrac N.
1692741823
I've been going to Trulieve for years. Times are changing. Trulieve is no longer competitive. I signed up for the top 10 or so email lists in the area for marijuana dispensaries. Now I know. Trulieve does not have the variety, quality or low prices like other dispensaries nearby. Its smart to look around elsewhere. Now that's thinking green! 🙂
Elena L.
1691779507
It's a long wait compared to other places but the service and products are top notch. Everyone is always so nice and informative.
Mr. R.
1691443427
The don't sell Scnnickelfritz here only that good sticky bush. Excellent help for my wife with epilepsy. I won't take a star away but their advertised discounts aren't honest (fine print that's not in the texts they send you).
Lauren J.
1690498276
Coming here felt like a warm hug. Everyone was so welcoming and knowledgeable! Will definitely be coming here again!
CTNP C.
1689720161
Only ever came here for the drive thru which closed down and no longer should be an option on the website. Employees are very rude here and always have been, lately it doesn’t seem like they even have employees working. but the convenience of the drive thru is what brought me back to this location. This will be my last time with this location. Employees seem more worried about where there lighter is then todo their job.
James W.
1689521100
Not enough people working. 2-3 people tops no matter what day I go. Wait over 30 mins with a online order after I get a Tex to say my order was ready
Nick G.
1688332450
Hands down the slowest service of any dispensary in Florida. At other stores I can be in and out under 5 minutes. At Trulieve it's a minimum 15 minutes. I've waited as long as 40 before. Nobody has time for that. Drive thru is always closed, so why make it an option for pickup? Employees look exhausted and seem disgruntled. Trulieve used to be top notch. Don't know who's responsible, but do better.
Mr. U.
1685317177
Took the time to create an online order. Checked in as express pick up on waitly. Advised ~5 minute wait. I watched 7 walk-ins get called back to the showroom before me. Waited for 20 minutes and waitly was still showing me as the second express in line. This is why I stopped shopping at trulieve. Why they send texts and have me state express order no modifications only to ignore my status.Oh wait...they are understaffed as usual. I don't give this reading for the employees at this location.. I give the rating for trulieve the company and their terrible integration and training of the waitly check-in system and prioritizing customer needs.Unacceptable...
redfisher *
1681646838
Wife's dispensaryPushing slow moving products on customers, stale flower not uncommon but she's switched to vape & gummy so hard to say. As a financier of the customer, I want wifey to "shop around" . 9lb Hammer ain't the end-all thing and I'm a believer in variety being the best plan
Graham N.
1678540061
I would highly avoid unless you like waiting for an hour. Extremely poorly managed. Not just a one-time thing. You will wake 30-1hr minimum here and it’s happened to me 3 times. I am driving 20 mins out of my way now to MUV and I’m in and out in 15 mins. Just a warning for those people that like to be efficient.
Ryan M.
1674350153
I have gone twice this week and the flower had less thc than advertised each time. One of the eighths I received was short. The sour OG chem was dried out and had a horrible cure. Looked brown. Not happy at all
Susie K.
1672266071
What a WONDERFUL experience! I am new to this and everyone was EXCEPTIONALLY kind and knowledgeable. I had a tremendous amount of questions and EVERY SINGLE worker took the time to both listen and share their knowledge and experiences regarding products and dosages.Shout out to Shiela both Michael's (every single member of staff) for really helping me get oriented to the products. Highly-qualified staff made this process warm and welcoming. Again, this was a pleasure and I wish more places shared their customer service ethic. A+++ 🙂
Shelley G
1672104523
There are a lot of dispensaries to choose from. The staff at the Clearwater location is very knowledgeable and takes the time to educate you on the things that'll work for you and your condition. They seem to have the best sales on a lot of assorted products.
Brian
1668963127
I placed an order an hour before they opened in hopes it would be ready for me to pick up before I had to leave for work. I was trying to take advantage of a deal that was going on. It took them almost 2 hours to put 4 already package bottles in a bag with my name on it and when I called to tell them I couldn't pick it up because it took so long and I had to leave for work they told me I could not take advantage of the deal the next day unless it was picked up the day of! Would have been able to pick it up had it not taken so long to get ready! Definitely bad business practice.
Half Oz Lotus P.
1666571613
The Clearwater location is truly the go to out of anywhere in the area. It’s about compassionate care; and boy do they really show that. They genuinely want to help you, they truly want to provide assistance in how to help your life with Cannabis. It really is cool. big shouts out to Frank, Bryce, Chris, Devon, John, Crystal, Emily, Danielle and the rest of the crew. 💛💛💛
Lindsey C.
1665844135
Best dispensary there is. I shopped around for about a year and this one is still my favorite. The product is always clean and so many choices. I loved that I found my home dispensary. And the staff are even better. I feel like they really care about me there.
Taja V
1665095622
Josh, Chris, John, and Crystal all deserve a raise!!! They all multi-task extremely well, will take care of my order precisely, changing it if need be, while at the same time, answer all of my questions and give me the best bang for my buck as far as discounts/sales. In my opinion, Corporate Trulieve should offer more bonuses or special rewards or incentives to excelling employees such as them. Phenomenal customer service keeps people coming back to this location. Thank you for a pleasant experience everytime!
Marilyn R.
1664133838
Employees are always welcoming and willing to share information about all the products. I've never had to wait very long. This is the best location in my area.
Puppet Of F.
1662057912
Absolute garbage place to be employed. I personally have not been employeed here but plenty of friends of mine have and hated it. Plenty of times where they were vomiting but told to come in, tested positive for Covid but told to come in as well as none of the team leads are on the same page and all do their own thing. Stay away from this place. Not even going to buy from Trulieve anymore.
Nicole (Scarletta V.
1659960777
This store has really great service. I highly recommend placing orders online and checking in from your cell phone as you pull up. They have you in and out in less than 10 mins if you do that. They also have a drive thru by appointment only.
Phil In F.
1658350713
Love it here. Good product. Great staff. Much better than competition.
Ross M.
1655438166
Always have great sales and friendly and helpful service. Nice and clean and inviting inside. Great selection of products.
John H.
1655327296
The staff at Clearwater Trulieve are extremely helpful and knowledgeable. Specifically Steven & Steve are two amazing employee- tenders, they always seem to have a great attitude, willing to help and go above and beyond to ensure excellent customer service. I would most definitely recommend checking out this store as they have a great friendly staff, and I always leave there with a smile on my face. Thank you guys for being the best! A+
Wild C.
1654786932
I just want to take a quick moment to give a shout out to Marie at the call center. I called her this morning and had a million questions. I was confused about some thingand she was so patient so pleasant. she explained everything to me perfectly and I just really feel like she went above and beyond her customer service is exceptional
Alyssa D.
1653604510
I am so happy I have such an amazing dispensary that has pretty much everything you need with great deals and wonderful people who work there! A huge thank you to crystal and mike in the front as well as Chris and chez. Exceptional service from all of those employees. Those four make me feel like a friend and it’s always a pleasure talking to all of them! Great job countryside/Clearwater trulieve and thank you 😊
Mackenzie E.
1652666170
They are so nice here! Each employee treats you personally and makes you feel so welcome. Alec is my most recent representative and he was absolutely amazing. Thank you!!
T T
1650460127
Used to be good but now Trulieve is the worst. i have now been waiting for my order for 48 hours. Customer service cannot contact the store, customers cannot call the store. And you direct patients to social media? Is this a joke?
John T
1649462009
Awesome bud. Great customer service. Tops muv and curaleaf by far.
Jennifer H.
1649376534
Great place with great employees. They help you with your selection of products.
David C
1646769508
First time there. The lady I had was awesome. Very knowledgeable on everything and helped me get what she thought would work best. So far so good! Will definitely be back.
SKYDRONE1 Cinematography Commercial V.
1646090426
Well we all know why we love this place they have the best deals in town anywhere the must go everybody come to trulive
Renée W.
1643798053
Very easy access and the staff are great and informative. This store has a good selection of inventory. Check them out..
Tara Jean A
1640740977
Josh at Trulieve is so freakin' awesome. He deserves a raise for sure! Boy can he multi-task extremely well! He will take care of my order precisely, changing it if need be, while at the same time, answer all my questions and even chit chat (I probably talk his ear off but that's just because he's so dope) and give me the best bang for my buck as far as discounts. He's definitely my favorite at the Clearwater location. In my opinion, Corporate Trulieve should offer more bonuses or special rewards or whatever for outstanding customer service to their excelling employees, such as Josh. Thank you.
Kathleen A.
1639845718
Serious great experience. Great and best prices for Christmas deals I mean come on $10 chocolate edible bars anyways best experience money goes a long way here have a good day to everybody at trulieve in Clearwater FL
Mike S.
1639762995
Staff is often nice and know their stuff. The one thing is I wish they would tell you if there is a special going. Ever time I have to ask the. I get “oh yeah, we are…” almost all the time.
kamisha M.
1638076075
Josh was very patient with me, and explained everything thoroughly and clearly.He had no problem repeating things for clarity. He listened to my medical diagnosis and made suggestions appropriate to my condition and pain.I even left with a free shirt. (Kind gesture)The new patient/client discount was very nice as well.The other staff were nice and helpful as well.I like the location and store hours.
Chris
1635029613
I love how they like to tell you they have great prices at $53 a 1/8 no and just 1/8s they typically sell. I'll be going back to Liberty to get my stuff. Oh yeah they won't even let their patients in the door without wearing a mask and don't provide masks too. What kind of medical establishment doesn't provide masks for patients? Skip this hassle of everything here and go somewhere else. Here is a business tip for you guys, why don't you get a couple boxes of masks for your patients, you are changing $53 a 1/8 I'm sure you can afford it.
sherry M.
1634754896
I was very disappointed. My first time after receiving my email, I bought $125 flower, with the 50% discount. I was told on the phone when ordering, that the ones I wanted all were 28%. I bought them on that recommendation. Two were actually 18% and one was 16%. They do not help very much at all. None of them. I wish I would not have taken his suggestion and waited until I went inside. The staff were amazing. Very, very nice. The weed was really dried out. So disappointed.
Jay M.
1634597002
Great place priced high but still good service
lynfrances R.
1634073769
Very helpful staff, knowledgeable and up to date on specials and discounts. I have only been to one other dispensary because I am happy with this store.
Lori N.
1633468938
This time placed order on line easy and waiting for you when you go pick up your order .....
Kiera Z.
1631034912
Emely took great care of me this visit! She was very patient and understanding. What a sweet girl!! However, the show room needs to brighter! The vibe upon entrance to the show room is a little dull. Wait times are a little up but it’s only a slim inconvenience for what you are receiving. Very very happy to have Trulieve around! ✌🏼💚
James C.
1630273171
Always be my dispensary. I wish they had grandaddy purple in flower but I love this place. I live about 25 minutes away in Pasco county but I'd rather travel here because they're nice and always stocked.
Shantal B.
1630261723
I wanted to give more than 5 stars but I can’t sooo… thank you to my FAVORITE Trulieve location for a phenomenal experience today! I spent like 30 minutes inside WILLINGLY having a FANTASTIC conversation with Trulieve rep Danielle. She is super funny, great to talk to, and a wonderful personality! Her manager Gaylen is so friendly and her fashion sense is ABSOLUTELY GORGEOUS! Thank you both for the best experience thus far! ☺️
Sarah S.
1629046657
This truly experience is how I wish all of my truly experiences will be in the future. I enjoyed the amazing room in the waiting room as well as the fact that I was offered a water almost immediately. Then when they called me back very politely it's a huge room where I'm able to go up to the dispensary rep and not feel like I'm rushed or overcrowded. If you live in Clearwater or are willing to drive, this is the dispensary to go.
tmacfox
1628699878
Please teach your employees how you use your computer system. I love standing waiting for 20 plus minutes to get my receipt and change all because you accidentally "hit the wrong button". Come on guys this is not the first time this has happened
Christian F.
1627146528
One of the best locations around Central Florida. Great team and the stock is pretty good. Very knowledgeable team members and always friendly
Johnny 2 C.
1625603345
There is always a very helpful, courteous, and very friendly Rep to put my order together at this location. Today was a little different. Today a young lady named Danielle put my order together and she made sure I was the right person picking up the order by verifying my birthday and she also made some recommendations regarding some of the products. She was very friendly and made my transaction an easy process.Thank you
Sarina W.
1623334602
My go to dispensary, they usually have the best drops compared to the other locations. Friendly fast and usually have my order in stock. Will definitely be coming back to this one for a long time to come.
Kristie M.
1622937152
Thank you Jon and Dallas for such a great experience at this Trulieve. The drive-thru option is a quick and easy way to pick up if you don't want to add anything else to your order. The staff is always friendly and extremely knowledgeable about all the products.
Milo O.
1621016528
I have only had good experiences with this location. Everyone here is so friendly and they really look to help you out with whatever you need. Cashiers are very knowledgeable and will suggest products and deals if you aren't already aware of them. They even gave me a branded lanyard and pin a while back 🙂
Mark L.
1618927836
Poor product availability for topical. They finally have it in stock and I order for pickup. No text telling me it’s ready so I go in. Can’t find the order in computer until manager looks. Then I have to sit and wait. They call me back, but they don’t have order ready. I spend a lot of money there, but there are lots of dispensary out there competing for business. The people working there were helpful and courteous, but clearly some issues on the inventory and process end.
John D.
1617649798
For those that truly wish to get a lesson on the benefits of this wonderful plant, I offer to you the whole Trulieve crew Clearwater, Clearwater on gulf to bay, and Clearwater beach locations. I have frequented all three locations and used my inexperience as a guide to ask many questions at all three locations. All the employees are really good honest people who truly want to help. I asked many questions, and Trulieve does a great job of printing out hand outs for new patients that really help if you want to delve deep into your patient care. The information is informative and well worth the time to read.I must pointout some employees specifically that I found to be above and beyond helpful.Chelsey, Mark, in Clearwater Gulf to bay. Thank you guys, your experience and recommendations are very helpful.As I go try the other dispensaries, Trulieve has set a high bar....pun intended. 😉
Jessica Hicks O.
1617643893
I have to say this is the NICEST of all the Trulieve locations!!! Whoever is running that store is doing a great job! ALL of those employees need a raise, or a bonus, or both. Every time I go to this store I learn something new, and the customer service is just awesome. Very laid back, welcoming, and just good vibes in this place! Thanks y’all!
Dawn H.
1611888788
Everyone is always so helpful and upbeat each time I visit, especially Aaron, Gaylyn, Max, Kayla and Quinn! The sales team is so knowledgeable and has helped me get the right products, for my needs! Best place I've shopped so far! Abby just made my experience, as crazy as it was with my return, a pleasurable one😃
Toby M.
1610152443
My first time here. Staff was very professional and nice. Check in up front and they will bring you to the back. There are plenty of people behind the counter to answer any questions you might have. This was clean and prices were better than expected. I will be back.
Ashley H.
1609336756
Deanna at the Call Center is incredible! She has such a great attitude, you can hear her smiling through the phone as she guides you through the process of placing an order or editing an existing one. She's very knowledgable of the products Trulieve offers and is very efficient, especially with the new system. If you're lucky enough to get her on the phone, you're guaranteed to hang up in a better mood than you started with! Thank you for being such an optimistic & positive representative for Trulieve!
Cheyenne H.
1605791238
Yesterday was my first time at any dispensery. I am so happy that I choose Trulieve to have my first experience! The staff was great and super informative. I was lucky enough to get paired with Sam H. He was able to answer all of my questions and steer me in the right direction for what I was looking for. Sam was also very personable. He was able to relate with my anxiety issues, and have some great suggestions for helping to cope with it. Thank you Trulieve and Sam H. for helping this newbie have an amazing first experience!
Sandy P.
1605289356
I was greeted with a smile and Tammy walked me through everything I needed. Also Sam G. and Eric R. are two of my favorite people to do business with. This place was clean and took extra precautions for covid-19. I will definitely be back to this place. The weed is so good I forgot I had already left a review.
Erika A.
1602197065
I have been to a few and this one is by far my absolute favorite Trulieve. I am always greeted warmly when I walk in the door, they expertly and efficiently take care of my needs and it is a very clean place. Wear your mask!
Bigboi727 CERT First Responder, USAR, E.
1602110649
Great selection and variety, a lil pricey...but only problem I had was with the initial online ordering-as they were migrating to a new system and the changes affected us new users/applicants...and I was surprised that 1st timer program was lacking as others are at least 20% plus...and Trulieve is 15%? ....actually all of their reward programs need better structure. What say you...?
Franklin R.
1600557095
Good place
Phil C.
1600542531
Being my first time at Trulieve, I was met with very pleasant and helpful front office staff. The folks in the back especially Amber and Abbey were awesome, very well versed and very helpful. This is a very low key, comfortable and clean location. Not intimidating in any way and very willing to help with first time questions and concerns. Thanks for making it a fun and easy experience, I will be back soon.
Melissa L.
1600462399
I love the Trucrew here! It was my favorite when it was at the end of the road and once it moved, I kind of stopped going there. Now I get to see Ashleigh Black and Amanda, who have been there forever. They do a fantastic job! The store has easily became my favorite again and I love that, because it's the closest one to me. No more long drives to Largo and Clw Beach. 🙌🎉
Jason R.
1600456526
Amanda was super helpful and amazing as always
StandUp F.
1600448182
Trulieve is fine. This store is a disaster. April S and Andrew H have no idea what they are doing and that is very obvious. When I come in and they are working I feel I am not being treated fairly because of who I am. I would like to be treated with respect like every other patient. I feel unsafe at times due to Andrews intensity and lack of understanding. I know other patients feel this way as well. I feel targeted. I feel like it is frowned upon by the managers for me to greet my favorite consultants that work way too hard to make April and Andrew look like they are doing their jobs. I would much rather see good employees advancing in the company but frankly I can see why they do not want the positions under these managers. I miss the positive vibes and good energy Trulieve should be representing for their patients. April and Andrew make Trulieve seem comparable to Walmart. I hope Trulieve notices and fixes the problem soon and Andrew and April start accepting their mistakes. Seems like they cant keep their best employees very long due to their poor mistakes. I would shout out some of the consultants that I think deserve it but I wouldn’t want them to get in trouble. -LBH
Shay C.
1600375475
Last time I came here I had a crazy long wait time because the people in front of me in line didn’t have cash on them and had to go to the gas station to use the ATM, so the staff put everyone waiting in line before them on hold for that. They have decent prices but that was very unprofessional.
Michele C.
1600371168
The employees were beyond helpful and took the time I needed to answer my questions and so i could be matched with the correct (s) that would best be helpful to me. I will definitely be going back!
Kattie W.
1600101062
Always kind, quick, helpful
Sarah Jaffee- H.
1599832435
The facility itself was so clean and inviting. Everyone in the waiting area was so kind and helpful. The best part of my experience here was Amanda! She was so patient, knowledgeable, personable and yet professional! The energy and vibe from all of the staff was incredible!
Jeremy S.
1599754283
Walk in for me I guess is the way to go. When I am pressed for time. I do online ordering. And every time, I still end up waiting the half hour.I don't mind the wait most of the time. But, when I do the online.... Makes no difference. I still have to wait. Every time. As far as products: Fantastic! Second to none.Staff is also fantastic! Will go here every time for any of my needs.Thanks!
Katrina P.
1599355656
As per usual the Trulieve team did not disappoint. I usually visit the Largo store but I was in the area and decided to stop in to the Clearwater store. The love was emasculate, staff was wonderful and knowledgeable, service was fast and products on point. I’ll definitely take the drive to visit this store again. Also left a copy of my resume. I’d love to join the team!
carson C.
1599251017
Great staff, very knowledgeable and good pot 🙂
Joshua H.
1599176434
Somewhat nice workers. Not happy about misleading product online and then having an employee mess my instore order
Robert R.
1599167574
Fantastic quality, great selection, and friendly staff! Best dispensary around, hands down.
Johnny S.
1599088391
Been coming here for 3 years at least 3 times a month an still have not had one bad experience with staff or there products! 5 stars all the way
charles R.
1598822169
Still waiting for edibles but soon
Jack S.
1598548676
Best for medical needs. Best price. Treat vets great. Always treat you with kindness and happy vibes.
Nikki
1598402594
Greg is super knowledgeable, attractive and efficient. Cheers to you Greg !
Madeleine S.
1598399955
Actually sitting in the lobby right now and feeling super uncomfortable. I understand I came in 7 minutes before closing but to make the experience unpleasant is low of your employees. They don’t know what is going on in my life that I had to rush in last minute. They ask you if you have an online order and if you don’t they just take your card and look away annoyed. Their employees also are not knowledgeable. Go to MUV instead. They are always chipper and happy to see you and actually know what they are talking about.
Kendra R.
1598035705
I have been a patient at Trulieve for years and have watched the Clearwater location grow. I recently was diagnosed with cancer, which made me appreciate what Trulieve has to offer even more. When the pandemic began, I was scared to go anywhere due to my compromised immune system. EVERY time I have been to Trulieve, I’m impressed how coordinated they are and how seriously they take the new safety guidelines. Amanda, specifically, has ALWAYS been super professional and goes above and beyond to make sure you have what you need. THANKS to Amanda and everyone else on the Trulieve team!
Crystal B.
1597791865
I went to this location on two separate occasions inspired by an email and excited to use my first time purchase 25% discount.Both times I was treated horribly and ended up leaving instead of even attempting to go back. With the different strands and THC percentage and discounts is tricky enough I try to be sure I get enough high THC and enough of the right blends to get me through the month. If you have any kind of anxiety this is not a place to go. I highly suggest the drive through Curaleaf right up the road.
Jessica P.
1597619568
Excellent Reviews!! I'm very impressed with this location & all the stuff everyone can learn. What a good location, very nice set up & Very nice workers & employees! Looking forward very much!
Sam F.
1596576054
This was my first time visiting tt Clearwater Trulieve and it was really great that my consultant put my labels on the flower jars for me. This has never happened not one time at any Trulieve I have ever been to but all the other dispensaries do this. I really appreciated him for taking the extra step to do so. This should be done for every patient before they leave They shouldn’t have to sit in their car in the parking lot and do this to be legal driving home. Thank you
Sandy P.
1596390110
I was greeted with a smile and Tammy walked me through everything I needed. This place was clean and took extra precautions for covid-19. I will definitely be back to this place.
Andy M.
1596219421
I visited Trulieve today as a new patient and had an excellent experience. The registration process was quick and easy, after a short wait I was allowed inside the sales room. My advisor behind the counter was very knowledgeable and friendly. He steered me towards some great choices of medicines at a generous new patient sale. Would recommend to other patients and I will be returning to Trulieve.
Angela C.
1595960935
Amanda, Andrew and crew are the best! As a long time patient, I frequent Trulieve quite often. Staff keeps things quick, efficient, and safe. We APPRECIATE you!
AR C.
1595541843
This location is the best one I've been too. Great service, once I got the text to come in i went straight to the showroom without the extra lobby wait. Keep it up guys
Stephanie O.
1595262718
They are just down right awesome! Very knowledgeable, helpful and friendly. I like that they have clearance items. I know the clerk's must hate when I ask about clearance but they never seem to mind.
Lori U.
1594477769
The staff truly welcomes you with a Genuine smile and Genuinely cares about your needs. Very knowlagable of the products available. The Quality of the products are always 💯% Top Notch. Thank You So Much!
Isabelle T
1593722369
I do not do reviews often. I'm 59, and am on my granddaughters account. But, I would give Trulieve a HUGE 5 stars. Even though I am not a patient, my daughter is. She no longer needs to take anxiety meds.But the point of my review, is a wrong I had to make right. They were very understanding, and very appreciative that I took the time to fix something that was just not what I actually saw. They listened, and fixed it immediately. I thought about my daughter, and had to fix my wrong. So thank you Trulieve for being so understanding, and very kind. I will be sure to recommend anyone to your location. Thank u
Denese S.
1593572836
This is just the best place! I have had the pleasure of dealing with a wonderful young lady named Sam! She is very informative and just a sweet soul! She has provided me with good advice and always has a smile on her face! Great products, great service!!
Richard G.
1593290377
Usually great here. Service today horrible. Ordered online at 9 am. Didn't get text like usual. Finally get a call 5 1/2 hours later to tell me they don't have the main item I wanted that they sent me a sale text for today.Online check in didn't work. Got to store and told it's a 45 minute wait to pick up the other items. Horrible experience
Peter T.
1593190103
Amanda is Fantastic at keeping all patients informed, and getting us back to the Service area! Scott is very Knowledgeable, and Fast with checking out. This location has a Great selection of products, and is extremely efficient. I highly recommend this branch of the Trulieve Family!!!!!
Stephanie M.
1592797993
Trulieve is an amazing business w amazing employees. Most are extremely helpful, knowledgeable on all products,strains, & recommendations. I ONLY SHOP w Trulieve and I will continue to do so faithfully. (😉😁 I love my "Truliever" Status💯)
Kim L.
1592693407
Don't go without a face mask they won't let you get your order. Other then that place was tidy and employee's are pleasent
Brandy K.
1592579347
My store doesn’t always have the best selection so I often find myself driving to the Clearwater location for better available variety. The location is always clean and the staff are friendly. Sydney has helped me several times and is very knowledgeable about the product, new strains, etc., and she’s one of the friendliest customer service professionals I have ever encountered. I’ve encountered others, especially at my local store, that act like a question is an inconvenience. Sydney is truly customer driven and, even when they are slammed busy, takes the time to make sure you understand what you’re getting and answer any questions. It’s worth the longer drive just for the great service.
Andi S.
1592443731
The entire staff was friendly and professional. Shout out to Greg who answered all my questions and provided great recommendations. I only waited about 5 minutes and it was actually a fun wait chatting with Will at check-in.
Stephanie S.
1592225355
I am in awe of this location....I drive further to go to this location because all of the employees there have all been polite, caring, clean, prompt....there is no gossiping of customers like at other locations...this location always greets you and make the entire atmosphere calm and friendly!! I am sorry if i leave out any employees I have dealt with but for now...thank you so much to Amanda and Ada ...super helpful and always friendly...i never feel rushed and i never get a negative attitude or vibe from the employees or facility....they always address my concerns or any questions i have without giving me an attitude or make me feel as if i am dumb!!...thank you so much for taking care of us patients in the way people should be treated...like we are all equal!!
Jessica D.
1592044828
Love this store and it’s employees. But shout out to Ashley! She’s amazing every single time I go in the store. Thanks for all you guys do. I drive from New Port Richey to come to this location because of the customer service and the cleanliness!
Johnathan B.
1591564995
Talk about commitment to service; every representative was knowledgeable on every product, truly cares about each patient, and helped with product selection. I feel very taken care of, with an organized system to maintain safety and control during the pandemic. The product selection is always in stock with what I'm looking for, and they even deliver!
W.S. M.
1590851783
I would like to thank John (the guy with the beard) id# 3740 . The most informed individual on their products I have spoken with. Very educational. I am grateful thank you. Five stars ***** 👍🙏🙂
Fred F.
1590256853
Very friendly kind people, well knowledged quality customer service. Pleasant place to go with a quality selection and I look forward to visiting again. Thanks much!
Stefaan B.
1589389814
The phone message suggests to go to their website and start a chat session. Don't waste your time. There are long waiting times and no help nor information is provided. They keep suggesting to go to the leafy.com website and look it up yourself.
dylan B.
1589250393
Very friendly kind people, well knowledged quality customer service. Pleasant place to go with a quality selection and I look forward to visiting again. Thanks much!
Darren B.
1589045903
This is my "go to" dispensary. Every time I come here, the staff is super friendly and professional. Most recently, I dealt with Ada and she was no exception. She was friendly and efficient. My second favorite part is their online pickup. Thank you, Trulieve.
Smokus P.
1587321272
Great dispensary. One of the best in the area. Nice selection and awesome staff. Ava helped me and she was super nice 🙂 as was everyone else. The products were all top notch 💚💚💚💚 will probably be my go to now. Even with everything going on plus the holiday coming they are insane busy and still getting you in really fast
Greg Rodgers I.
1587148762
I placed an DELIVERY order 2 days ago with the promise of the order being delivered within 1 business day. Its DAY 3!!! I've been trying to reach Trulieve via phone and chat WITHOUT any success! What a horrible, confusing situation!! Where are my MEDS and is this how you run a pharmacy??!! I've spent hours calling and trying to reach em! Beware!! Avoid this place during COVID-19, you'll never get what your ordered!!
Gregory R.
1587148566
I placed an DELIVERY order 2 days ago with the promise of the order being delivered within 1 business day. Its DAY 3!!! I've been trying to reach Trulieve via phone and chat WITHOUT any success! What a horrible, confusing situation!! Where are my MEDS and is this how you run a pharmacy??!! I've spent hours calling and trying to reach em! Beware!! Avoid this place during COVID-19, you'll never get what your ordered!!
Ashleigh B.
1583284919
This location is by far the best!! From the front desk, to the back of the house. They’re quick and efficient and the entire team is friendly! Everyone has positive attitudes & you can tell everyone genuinely loves what they do! Would recommend to anyone looking for a first time & long time dispensary! You’ll be blown away with knowledge!
Wayne D.
1581189618
If your a new patient to the cannabis industry Trulieve is the best experience you couple possibly imagine. Eric was my patients consultant and he is the man with the all the knowledge! Gerardo was also the biggest help in the world making me feel comfortable. And there isn’t a more welcoming face over there then Amanda and Cheyenne!
Rhiannon
1581015054
This location is the best! I live 10 minutes from the Tampa location, but I drive out to the Clearwater location because they are so efficient. I can drive to Clearwater and get in and out faster than just going to the Tampa location. They are all very kind and helpful, but a big shout out to Amanda. She is super knowledgeable and saved me a bunch of money on my last visit. I had a re-cert coupon that I was planning to use, but she did the math and figured out I would save pretty much the same amount by using their special discount of the day, and could save my re-cert coupon for the next visit. Great products and great service!
ROLLING IRIS P.
1578439784
I’ve been a customer at the Clearwater Trulieve since I relocated to Tarpon a few months ago, and let me tell you, I’ve had an incredible experience every time. In particular, my sessions being under the guidance and care of Gerardo have been the best. His customer service skills are the God-Tier; he is attentive, hilarious and extremely knowledgeable about the product, always directing me exactly to the perfect product for my needs. This man is like the Sherlock Holmes of Medical Marijuana. I tell him what my ailments are and what I’m looking for, and like some Jimmy Neutron brain blast, Gerardo instantly points me in the direction I need to go. He is a guru, and if you ever end up shopping at Trulieve Clearwater, you’ll be counting down the minutes till you’re back under the caring hands of Gerardo.
Pablo M.
1578437819
I’ve been a recent customer to the medicinal movement and Trulieve has definitely been a spot I like to stop and shop at consistently. This one in particular out in Clearwater has been a favorite stop of mine because of your employee Gerardo. With a kind greet and warm smile I was immediately comfortable. Very easy to talk to and easy to understand when breaking down the facts of all your products. I live out in Tampa but I’d rather make the drive out there just to have Gerardo help me and make conversation. Thank you G and thank you Trulieve! I recommend a visit out there to all my people.
Mr C.
1578436459
Been a patient at the Clearwater location for a short time now and this location has by far some of the best customer service I have ever experienced! It was nice to be greeted with so many warm smiles and sincerity. I was particularly impressed with Gerardo’s product knowledge and overall customer service. He was extremely kind, patient, and willing to answer any questions I had. I am very grateful for his kindness and professionalism!!
Clarissa B.
1568323498
Love my doe see does
Jimmie L.
1565406639
Great experience every time employees are knowledgeable of everything I will give a 10 star if possible💯💪🏾
24639 US Hwy 19 N
Clearwater, FL 33763
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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TRULIEVE Cannabis Discounts
Everyday Deals and Discounts
- 1st Time Customer: 60% Off (Not Stackable)
- 2nd Visit: 50% Off (Not Stackable)
- 3rd Visit: 40% Off (Not Stackable)
- Card Renewal Discount: $75 Off $150, Valid Once Per Year (Not Stackable)
- Veterans Discount: 20% Off ( Stackable Up To 30% Off)
- Seniors Discount (55+): 10% Off (Stackable Up To 30% Off)
- SNAP Discount: 10% Off (Stackable up To 30% Off)
- Birthday Discount: 25% Off Purchase (Not Stackable)
- Industry Discount: 20% Off on Tuesdays Only (Not Stackable)
- Pediatric Discount: 20% Off (Stackable up to 30% Off)
- Bulk RSO Discount: 10 RSO For $400 (Stackable up to 30% Off)
- Refer A Friend: Both Receive 50% Off
- Visit Trulieve’s Home Page
ABOUT THIS DISPENSARY
Trulieve, located at 24639 US Hwy 19 N in Clearwater, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: $50 Minimum Order After Discounts, $15 Fee For Orders Below $100+, and Free Delivery For Patients 65+ Years Old With Minimum Order.
License Number: MMTC-2015-0005
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Trulieve is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Trulieve in Clearwater does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Trulieve
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Trulieve
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Trulieve in Clearwater online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 1317 reviews
Larry B.
1725652614
This place has improved; a while back I disliked it because of their processes for getting served. Specifically, they required taking away your card and then bringing it back some time later. While I was there, I witnessed a scene where they returned the cards to the wrong people, and then the same thing happened to me!!!!!Process is now better. And their prices have gotten better, too.
Carlos M.
1719244423
Trash! Had lots of points saved up, took a break from Trulieve. Only to come back and see they revamped their point system, completely wiping my earned points away. Why couldn’t the existing points simply roll over to the new discount system that was implemented? Instead wipe all my points away. Oh well, there’s a reason why I took a break from Truelieve anyway, their products are mediocre compared to The Flowery & Gold Flower! There is no reason left for me to shop at Trulieve again.
Charles W.
1717425981
If you ever at the Trulieve off of US Highway 19 check out, Frank is a great guy always care about the patient needs. He has great customer service.
Alycia Diehl (Aly M.
1716838373
They treat my 76yr old father like gold and even know exactly what he wants when he shows up. They keep ot just for him he says! Even if they do not it makes him feel special. Thank you for that.
Michael G.
1714832318
Takes 20-30 minutes in the lobby every time. Always understaffed yet they’re the largest cannabis company in the state. CEO must be making a big profit and not caring that much about the customer experience. Other dispensaries are like 5 minutes and you’re out the door with your product. Why is Trulieve so slow?
Matt C.
1712980129
They call these little things whole flower and whoever cured these sucks get your bud from the flowery I usually get vapes from trulieve this is why
Michelle B
1712352582
Great store!! I had a truck stick warranty replacement which I received, no questions asked!! The lifetime warranty is exactly what they advertise!! Whole staff was very friendly and helpful! The manager really made it super easy! Thanks again for the great service 😁😁
sherry M.
1701540412
I placed an order for delivery on Nov 23, and just called to get an eta. They told me Sat, the 9th. Over two weeks. Even with the holiday, this is really, really unfair. My friend placed hers the same day. I wonder when hers will be delivered.Update: My friend, who placed an order the same day I did, the 23rd, gets hers delivered tomorrow.
Michael F.
1701465192
I used to like Trulieve but I had a bad experience. I placed my order online and upon arrival I went to the website and added myself to the waiting list. I waited 30 minutes just to pick up 1 product. There are quite a few dispensaries and I have never waited longer than 5 minutes at any except Trulieve. I will go back but as I said there are other dispensaries just as good if not better with no wait times at all
Christian C.
1699540389
The gentleman I worked with answered all my questions regarding flavors and ingredients used in their different products. I also received a sweet 60% discount for my first visit!
Rob
1699309625
Unreal experience. Chris is the man. Best budtender I've had in Florida. Super cool, nice, and informative. Give this man a raise. I will be back at this location and ask for him every time!!!
Maria R.
1696693931
It was super! Even though I was a walk-in I was in and out. He was friendly And polite ☮️
Ytrac N.
1692741823
I've been going to Trulieve for years. Times are changing. Trulieve is no longer competitive. I signed up for the top 10 or so email lists in the area for marijuana dispensaries. Now I know. Trulieve does not have the variety, quality or low prices like other dispensaries nearby. Its smart to look around elsewhere. Now that's thinking green! 🙂
Elena L.
1691779507
It's a long wait compared to other places but the service and products are top notch. Everyone is always so nice and informative.
Mr. R.
1691443427
The don't sell Scnnickelfritz here only that good sticky bush. Excellent help for my wife with epilepsy. I won't take a star away but their advertised discounts aren't honest (fine print that's not in the texts they send you).
Lauren J.
1690498276
Coming here felt like a warm hug. Everyone was so welcoming and knowledgeable! Will definitely be coming here again!
CTNP C.
1689720161
Only ever came here for the drive thru which closed down and no longer should be an option on the website. Employees are very rude here and always have been, lately it doesn’t seem like they even have employees working. but the convenience of the drive thru is what brought me back to this location. This will be my last time with this location. Employees seem more worried about where there lighter is then todo their job.
James W.
1689521100
Not enough people working. 2-3 people tops no matter what day I go. Wait over 30 mins with a online order after I get a Tex to say my order was ready
Nick G.
1688332450
Hands down the slowest service of any dispensary in Florida. At other stores I can be in and out under 5 minutes. At Trulieve it's a minimum 15 minutes. I've waited as long as 40 before. Nobody has time for that. Drive thru is always closed, so why make it an option for pickup? Employees look exhausted and seem disgruntled. Trulieve used to be top notch. Don't know who's responsible, but do better.
Mr. U.
1685317177
Took the time to create an online order. Checked in as express pick up on waitly. Advised ~5 minute wait. I watched 7 walk-ins get called back to the showroom before me. Waited for 20 minutes and waitly was still showing me as the second express in line. This is why I stopped shopping at trulieve. Why they send texts and have me state express order no modifications only to ignore my status.Oh wait...they are understaffed as usual. I don't give this reading for the employees at this location.. I give the rating for trulieve the company and their terrible integration and training of the waitly check-in system and prioritizing customer needs.Unacceptable...
redfisher *
1681646838
Wife's dispensaryPushing slow moving products on customers, stale flower not uncommon but she's switched to vape & gummy so hard to say. As a financier of the customer, I want wifey to "shop around" . 9lb Hammer ain't the end-all thing and I'm a believer in variety being the best plan
Graham N.
1678540061
I would highly avoid unless you like waiting for an hour. Extremely poorly managed. Not just a one-time thing. You will wake 30-1hr minimum here and it’s happened to me 3 times. I am driving 20 mins out of my way now to MUV and I’m in and out in 15 mins. Just a warning for those people that like to be efficient.
Ryan M.
1674350153
I have gone twice this week and the flower had less thc than advertised each time. One of the eighths I received was short. The sour OG chem was dried out and had a horrible cure. Looked brown. Not happy at all
Susie K.
1672266071
What a WONDERFUL experience! I am new to this and everyone was EXCEPTIONALLY kind and knowledgeable. I had a tremendous amount of questions and EVERY SINGLE worker took the time to both listen and share their knowledge and experiences regarding products and dosages.Shout out to Shiela both Michael's (every single member of staff) for really helping me get oriented to the products. Highly-qualified staff made this process warm and welcoming. Again, this was a pleasure and I wish more places shared their customer service ethic. A+++ 🙂
Shelley G
1672104523
There are a lot of dispensaries to choose from. The staff at the Clearwater location is very knowledgeable and takes the time to educate you on the things that'll work for you and your condition. They seem to have the best sales on a lot of assorted products.
Brian
1668963127
I placed an order an hour before they opened in hopes it would be ready for me to pick up before I had to leave for work. I was trying to take advantage of a deal that was going on. It took them almost 2 hours to put 4 already package bottles in a bag with my name on it and when I called to tell them I couldn't pick it up because it took so long and I had to leave for work they told me I could not take advantage of the deal the next day unless it was picked up the day of! Would have been able to pick it up had it not taken so long to get ready! Definitely bad business practice.
Half Oz Lotus P.
1666571613
The Clearwater location is truly the go to out of anywhere in the area. It’s about compassionate care; and boy do they really show that. They genuinely want to help you, they truly want to provide assistance in how to help your life with Cannabis. It really is cool. big shouts out to Frank, Bryce, Chris, Devon, John, Crystal, Emily, Danielle and the rest of the crew. 💛💛💛
Lindsey C.
1665844135
Best dispensary there is. I shopped around for about a year and this one is still my favorite. The product is always clean and so many choices. I loved that I found my home dispensary. And the staff are even better. I feel like they really care about me there.
Taja V
1665095622
Josh, Chris, John, and Crystal all deserve a raise!!! They all multi-task extremely well, will take care of my order precisely, changing it if need be, while at the same time, answer all of my questions and give me the best bang for my buck as far as discounts/sales. In my opinion, Corporate Trulieve should offer more bonuses or special rewards or incentives to excelling employees such as them. Phenomenal customer service keeps people coming back to this location. Thank you for a pleasant experience everytime!
Marilyn R.
1664133838
Employees are always welcoming and willing to share information about all the products. I've never had to wait very long. This is the best location in my area.
Puppet Of F.
1662057912
Absolute garbage place to be employed. I personally have not been employeed here but plenty of friends of mine have and hated it. Plenty of times where they were vomiting but told to come in, tested positive for Covid but told to come in as well as none of the team leads are on the same page and all do their own thing. Stay away from this place. Not even going to buy from Trulieve anymore.
Nicole (Scarletta V.
1659960777
This store has really great service. I highly recommend placing orders online and checking in from your cell phone as you pull up. They have you in and out in less than 10 mins if you do that. They also have a drive thru by appointment only.
Phil In F.
1658350713
Love it here. Good product. Great staff. Much better than competition.
Ross M.
1655438166
Always have great sales and friendly and helpful service. Nice and clean and inviting inside. Great selection of products.
John H.
1655327296
The staff at Clearwater Trulieve are extremely helpful and knowledgeable. Specifically Steven & Steve are two amazing employee- tenders, they always seem to have a great attitude, willing to help and go above and beyond to ensure excellent customer service. I would most definitely recommend checking out this store as they have a great friendly staff, and I always leave there with a smile on my face. Thank you guys for being the best! A+
Wild C.
1654786932
I just want to take a quick moment to give a shout out to Marie at the call center. I called her this morning and had a million questions. I was confused about some thingand she was so patient so pleasant. she explained everything to me perfectly and I just really feel like she went above and beyond her customer service is exceptional
Alyssa D.
1653604510
I am so happy I have such an amazing dispensary that has pretty much everything you need with great deals and wonderful people who work there! A huge thank you to crystal and mike in the front as well as Chris and chez. Exceptional service from all of those employees. Those four make me feel like a friend and it’s always a pleasure talking to all of them! Great job countryside/Clearwater trulieve and thank you 😊
Mackenzie E.
1652666170
They are so nice here! Each employee treats you personally and makes you feel so welcome. Alec is my most recent representative and he was absolutely amazing. Thank you!!
T T
1650460127
Used to be good but now Trulieve is the worst. i have now been waiting for my order for 48 hours. Customer service cannot contact the store, customers cannot call the store. And you direct patients to social media? Is this a joke?
John T
1649462009
Awesome bud. Great customer service. Tops muv and curaleaf by far.
Jennifer H.
1649376534
Great place with great employees. They help you with your selection of products.
David C
1646769508
First time there. The lady I had was awesome. Very knowledgeable on everything and helped me get what she thought would work best. So far so good! Will definitely be back.
SKYDRONE1 Cinematography Commercial V.
1646090426
Well we all know why we love this place they have the best deals in town anywhere the must go everybody come to trulive
Renée W.
1643798053
Very easy access and the staff are great and informative. This store has a good selection of inventory. Check them out..
Tara Jean A
1640740977
Josh at Trulieve is so freakin' awesome. He deserves a raise for sure! Boy can he multi-task extremely well! He will take care of my order precisely, changing it if need be, while at the same time, answer all my questions and even chit chat (I probably talk his ear off but that's just because he's so dope) and give me the best bang for my buck as far as discounts. He's definitely my favorite at the Clearwater location. In my opinion, Corporate Trulieve should offer more bonuses or special rewards or whatever for outstanding customer service to their excelling employees, such as Josh. Thank you.
Kathleen A.
1639845718
Serious great experience. Great and best prices for Christmas deals I mean come on $10 chocolate edible bars anyways best experience money goes a long way here have a good day to everybody at trulieve in Clearwater FL
Mike S.
1639762995
Staff is often nice and know their stuff. The one thing is I wish they would tell you if there is a special going. Ever time I have to ask the. I get “oh yeah, we are…” almost all the time.
kamisha M.
1638076075
Josh was very patient with me, and explained everything thoroughly and clearly.He had no problem repeating things for clarity. He listened to my medical diagnosis and made suggestions appropriate to my condition and pain.I even left with a free shirt. (Kind gesture)The new patient/client discount was very nice as well.The other staff were nice and helpful as well.I like the location and store hours.
Chris
1635029613
I love how they like to tell you they have great prices at $53 a 1/8 no and just 1/8s they typically sell. I'll be going back to Liberty to get my stuff. Oh yeah they won't even let their patients in the door without wearing a mask and don't provide masks too. What kind of medical establishment doesn't provide masks for patients? Skip this hassle of everything here and go somewhere else. Here is a business tip for you guys, why don't you get a couple boxes of masks for your patients, you are changing $53 a 1/8 I'm sure you can afford it.
sherry M.
1634754896
I was very disappointed. My first time after receiving my email, I bought $125 flower, with the 50% discount. I was told on the phone when ordering, that the ones I wanted all were 28%. I bought them on that recommendation. Two were actually 18% and one was 16%. They do not help very much at all. None of them. I wish I would not have taken his suggestion and waited until I went inside. The staff were amazing. Very, very nice. The weed was really dried out. So disappointed.
Jay M.
1634597002
Great place priced high but still good service
lynfrances R.
1634073769
Very helpful staff, knowledgeable and up to date on specials and discounts. I have only been to one other dispensary because I am happy with this store.
Lori N.
1633468938
This time placed order on line easy and waiting for you when you go pick up your order .....
Kiera Z.
1631034912
Emely took great care of me this visit! She was very patient and understanding. What a sweet girl!! However, the show room needs to brighter! The vibe upon entrance to the show room is a little dull. Wait times are a little up but it’s only a slim inconvenience for what you are receiving. Very very happy to have Trulieve around! ✌🏼💚
James C.
1630273171
Always be my dispensary. I wish they had grandaddy purple in flower but I love this place. I live about 25 minutes away in Pasco county but I'd rather travel here because they're nice and always stocked.
Shantal B.
1630261723
I wanted to give more than 5 stars but I can’t sooo… thank you to my FAVORITE Trulieve location for a phenomenal experience today! I spent like 30 minutes inside WILLINGLY having a FANTASTIC conversation with Trulieve rep Danielle. She is super funny, great to talk to, and a wonderful personality! Her manager Gaylen is so friendly and her fashion sense is ABSOLUTELY GORGEOUS! Thank you both for the best experience thus far! ☺️
Sarah S.
1629046657
This truly experience is how I wish all of my truly experiences will be in the future. I enjoyed the amazing room in the waiting room as well as the fact that I was offered a water almost immediately. Then when they called me back very politely it's a huge room where I'm able to go up to the dispensary rep and not feel like I'm rushed or overcrowded. If you live in Clearwater or are willing to drive, this is the dispensary to go.
tmacfox
1628699878
Please teach your employees how you use your computer system. I love standing waiting for 20 plus minutes to get my receipt and change all because you accidentally "hit the wrong button". Come on guys this is not the first time this has happened
Christian F.
1627146528
One of the best locations around Central Florida. Great team and the stock is pretty good. Very knowledgeable team members and always friendly
Johnny 2 C.
1625603345
There is always a very helpful, courteous, and very friendly Rep to put my order together at this location. Today was a little different. Today a young lady named Danielle put my order together and she made sure I was the right person picking up the order by verifying my birthday and she also made some recommendations regarding some of the products. She was very friendly and made my transaction an easy process.Thank you
Sarina W.
1623334602
My go to dispensary, they usually have the best drops compared to the other locations. Friendly fast and usually have my order in stock. Will definitely be coming back to this one for a long time to come.
Kristie M.
1622937152
Thank you Jon and Dallas for such a great experience at this Trulieve. The drive-thru option is a quick and easy way to pick up if you don't want to add anything else to your order. The staff is always friendly and extremely knowledgeable about all the products.
Milo O.
1621016528
I have only had good experiences with this location. Everyone here is so friendly and they really look to help you out with whatever you need. Cashiers are very knowledgeable and will suggest products and deals if you aren't already aware of them. They even gave me a branded lanyard and pin a while back 🙂
Mark L.
1618927836
Poor product availability for topical. They finally have it in stock and I order for pickup. No text telling me it’s ready so I go in. Can’t find the order in computer until manager looks. Then I have to sit and wait. They call me back, but they don’t have order ready. I spend a lot of money there, but there are lots of dispensary out there competing for business. The people working there were helpful and courteous, but clearly some issues on the inventory and process end.
John D.
1617649798
For those that truly wish to get a lesson on the benefits of this wonderful plant, I offer to you the whole Trulieve crew Clearwater, Clearwater on gulf to bay, and Clearwater beach locations. I have frequented all three locations and used my inexperience as a guide to ask many questions at all three locations. All the employees are really good honest people who truly want to help. I asked many questions, and Trulieve does a great job of printing out hand outs for new patients that really help if you want to delve deep into your patient care. The information is informative and well worth the time to read.I must pointout some employees specifically that I found to be above and beyond helpful.Chelsey, Mark, in Clearwater Gulf to bay. Thank you guys, your experience and recommendations are very helpful.As I go try the other dispensaries, Trulieve has set a high bar....pun intended. 😉
Jessica Hicks O.
1617643893
I have to say this is the NICEST of all the Trulieve locations!!! Whoever is running that store is doing a great job! ALL of those employees need a raise, or a bonus, or both. Every time I go to this store I learn something new, and the customer service is just awesome. Very laid back, welcoming, and just good vibes in this place! Thanks y’all!
Dawn H.
1611888788
Everyone is always so helpful and upbeat each time I visit, especially Aaron, Gaylyn, Max, Kayla and Quinn! The sales team is so knowledgeable and has helped me get the right products, for my needs! Best place I've shopped so far! Abby just made my experience, as crazy as it was with my return, a pleasurable one😃
Toby M.
1610152443
My first time here. Staff was very professional and nice. Check in up front and they will bring you to the back. There are plenty of people behind the counter to answer any questions you might have. This was clean and prices were better than expected. I will be back.
Ashley H.
1609336756
Deanna at the Call Center is incredible! She has such a great attitude, you can hear her smiling through the phone as she guides you through the process of placing an order or editing an existing one. She's very knowledgable of the products Trulieve offers and is very efficient, especially with the new system. If you're lucky enough to get her on the phone, you're guaranteed to hang up in a better mood than you started with! Thank you for being such an optimistic & positive representative for Trulieve!
Cheyenne H.
1605791238
Yesterday was my first time at any dispensery. I am so happy that I choose Trulieve to have my first experience! The staff was great and super informative. I was lucky enough to get paired with Sam H. He was able to answer all of my questions and steer me in the right direction for what I was looking for. Sam was also very personable. He was able to relate with my anxiety issues, and have some great suggestions for helping to cope with it. Thank you Trulieve and Sam H. for helping this newbie have an amazing first experience!
Sandy P.
1605289356
I was greeted with a smile and Tammy walked me through everything I needed. Also Sam G. and Eric R. are two of my favorite people to do business with. This place was clean and took extra precautions for covid-19. I will definitely be back to this place. The weed is so good I forgot I had already left a review.
Erika A.
1602197065
I have been to a few and this one is by far my absolute favorite Trulieve. I am always greeted warmly when I walk in the door, they expertly and efficiently take care of my needs and it is a very clean place. Wear your mask!
Bigboi727 CERT First Responder, USAR, E.
1602110649
Great selection and variety, a lil pricey...but only problem I had was with the initial online ordering-as they were migrating to a new system and the changes affected us new users/applicants...and I was surprised that 1st timer program was lacking as others are at least 20% plus...and Trulieve is 15%? ....actually all of their reward programs need better structure. What say you...?
Franklin R.
1600557095
Good place
Phil C.
1600542531
Being my first time at Trulieve, I was met with very pleasant and helpful front office staff. The folks in the back especially Amber and Abbey were awesome, very well versed and very helpful. This is a very low key, comfortable and clean location. Not intimidating in any way and very willing to help with first time questions and concerns. Thanks for making it a fun and easy experience, I will be back soon.
Melissa L.
1600462399
I love the Trucrew here! It was my favorite when it was at the end of the road and once it moved, I kind of stopped going there. Now I get to see Ashleigh Black and Amanda, who have been there forever. They do a fantastic job! The store has easily became my favorite again and I love that, because it's the closest one to me. No more long drives to Largo and Clw Beach. 🙌🎉
Jason R.
1600456526
Amanda was super helpful and amazing as always
StandUp F.
1600448182
Trulieve is fine. This store is a disaster. April S and Andrew H have no idea what they are doing and that is very obvious. When I come in and they are working I feel I am not being treated fairly because of who I am. I would like to be treated with respect like every other patient. I feel unsafe at times due to Andrews intensity and lack of understanding. I know other patients feel this way as well. I feel targeted. I feel like it is frowned upon by the managers for me to greet my favorite consultants that work way too hard to make April and Andrew look like they are doing their jobs. I would much rather see good employees advancing in the company but frankly I can see why they do not want the positions under these managers. I miss the positive vibes and good energy Trulieve should be representing for their patients. April and Andrew make Trulieve seem comparable to Walmart. I hope Trulieve notices and fixes the problem soon and Andrew and April start accepting their mistakes. Seems like they cant keep their best employees very long due to their poor mistakes. I would shout out some of the consultants that I think deserve it but I wouldn’t want them to get in trouble. -LBH
Shay C.
1600375475
Last time I came here I had a crazy long wait time because the people in front of me in line didn’t have cash on them and had to go to the gas station to use the ATM, so the staff put everyone waiting in line before them on hold for that. They have decent prices but that was very unprofessional.
Michele C.
1600371168
The employees were beyond helpful and took the time I needed to answer my questions and so i could be matched with the correct (s) that would best be helpful to me. I will definitely be going back!
Kattie W.
1600101062
Always kind, quick, helpful
Sarah Jaffee- H.
1599832435
The facility itself was so clean and inviting. Everyone in the waiting area was so kind and helpful. The best part of my experience here was Amanda! She was so patient, knowledgeable, personable and yet professional! The energy and vibe from all of the staff was incredible!
Jeremy S.
1599754283
Walk in for me I guess is the way to go. When I am pressed for time. I do online ordering. And every time, I still end up waiting the half hour.I don't mind the wait most of the time. But, when I do the online.... Makes no difference. I still have to wait. Every time. As far as products: Fantastic! Second to none.Staff is also fantastic! Will go here every time for any of my needs.Thanks!
Katrina P.
1599355656
As per usual the Trulieve team did not disappoint. I usually visit the Largo store but I was in the area and decided to stop in to the Clearwater store. The love was emasculate, staff was wonderful and knowledgeable, service was fast and products on point. I’ll definitely take the drive to visit this store again. Also left a copy of my resume. I’d love to join the team!
carson C.
1599251017
Great staff, very knowledgeable and good pot 🙂
Joshua H.
1599176434
Somewhat nice workers. Not happy about misleading product online and then having an employee mess my instore order
Robert R.
1599167574
Fantastic quality, great selection, and friendly staff! Best dispensary around, hands down.
Johnny S.
1599088391
Been coming here for 3 years at least 3 times a month an still have not had one bad experience with staff or there products! 5 stars all the way
charles R.
1598822169
Still waiting for edibles but soon
Jack S.
1598548676
Best for medical needs. Best price. Treat vets great. Always treat you with kindness and happy vibes.
Nikki
1598402594
Greg is super knowledgeable, attractive and efficient. Cheers to you Greg !
Madeleine S.
1598399955
Actually sitting in the lobby right now and feeling super uncomfortable. I understand I came in 7 minutes before closing but to make the experience unpleasant is low of your employees. They don’t know what is going on in my life that I had to rush in last minute. They ask you if you have an online order and if you don’t they just take your card and look away annoyed. Their employees also are not knowledgeable. Go to MUV instead. They are always chipper and happy to see you and actually know what they are talking about.
Kendra R.
1598035705
I have been a patient at Trulieve for years and have watched the Clearwater location grow. I recently was diagnosed with cancer, which made me appreciate what Trulieve has to offer even more. When the pandemic began, I was scared to go anywhere due to my compromised immune system. EVERY time I have been to Trulieve, I’m impressed how coordinated they are and how seriously they take the new safety guidelines. Amanda, specifically, has ALWAYS been super professional and goes above and beyond to make sure you have what you need. THANKS to Amanda and everyone else on the Trulieve team!
Crystal B.
1597791865
I went to this location on two separate occasions inspired by an email and excited to use my first time purchase 25% discount.Both times I was treated horribly and ended up leaving instead of even attempting to go back. With the different strands and THC percentage and discounts is tricky enough I try to be sure I get enough high THC and enough of the right blends to get me through the month. If you have any kind of anxiety this is not a place to go. I highly suggest the drive through Curaleaf right up the road.
Jessica P.
1597619568
Excellent Reviews!! I'm very impressed with this location & all the stuff everyone can learn. What a good location, very nice set up & Very nice workers & employees! Looking forward very much!
Sam F.
1596576054
This was my first time visiting tt Clearwater Trulieve and it was really great that my consultant put my labels on the flower jars for me. This has never happened not one time at any Trulieve I have ever been to but all the other dispensaries do this. I really appreciated him for taking the extra step to do so. This should be done for every patient before they leave They shouldn’t have to sit in their car in the parking lot and do this to be legal driving home. Thank you
Sandy P.
1596390110
I was greeted with a smile and Tammy walked me through everything I needed. This place was clean and took extra precautions for covid-19. I will definitely be back to this place.
Andy M.
1596219421
I visited Trulieve today as a new patient and had an excellent experience. The registration process was quick and easy, after a short wait I was allowed inside the sales room. My advisor behind the counter was very knowledgeable and friendly. He steered me towards some great choices of medicines at a generous new patient sale. Would recommend to other patients and I will be returning to Trulieve.
Angela C.
1595960935
Amanda, Andrew and crew are the best! As a long time patient, I frequent Trulieve quite often. Staff keeps things quick, efficient, and safe. We APPRECIATE you!
AR C.
1595541843
This location is the best one I've been too. Great service, once I got the text to come in i went straight to the showroom without the extra lobby wait. Keep it up guys
Stephanie O.
1595262718
They are just down right awesome! Very knowledgeable, helpful and friendly. I like that they have clearance items. I know the clerk's must hate when I ask about clearance but they never seem to mind.
Lori U.
1594477769
The staff truly welcomes you with a Genuine smile and Genuinely cares about your needs. Very knowlagable of the products available. The Quality of the products are always 💯% Top Notch. Thank You So Much!
Isabelle T
1593722369
I do not do reviews often. I'm 59, and am on my granddaughters account. But, I would give Trulieve a HUGE 5 stars. Even though I am not a patient, my daughter is. She no longer needs to take anxiety meds.But the point of my review, is a wrong I had to make right. They were very understanding, and very appreciative that I took the time to fix something that was just not what I actually saw. They listened, and fixed it immediately. I thought about my daughter, and had to fix my wrong. So thank you Trulieve for being so understanding, and very kind. I will be sure to recommend anyone to your location. Thank u
Denese S.
1593572836
This is just the best place! I have had the pleasure of dealing with a wonderful young lady named Sam! She is very informative and just a sweet soul! She has provided me with good advice and always has a smile on her face! Great products, great service!!
Richard G.
1593290377
Usually great here. Service today horrible. Ordered online at 9 am. Didn't get text like usual. Finally get a call 5 1/2 hours later to tell me they don't have the main item I wanted that they sent me a sale text for today.Online check in didn't work. Got to store and told it's a 45 minute wait to pick up the other items. Horrible experience
Peter T.
1593190103
Amanda is Fantastic at keeping all patients informed, and getting us back to the Service area! Scott is very Knowledgeable, and Fast with checking out. This location has a Great selection of products, and is extremely efficient. I highly recommend this branch of the Trulieve Family!!!!!
Stephanie M.
1592797993
Trulieve is an amazing business w amazing employees. Most are extremely helpful, knowledgeable on all products,strains, & recommendations. I ONLY SHOP w Trulieve and I will continue to do so faithfully. (😉😁 I love my "Truliever" Status💯)
Kim L.
1592693407
Don't go without a face mask they won't let you get your order. Other then that place was tidy and employee's are pleasent
Brandy K.
1592579347
My store doesn’t always have the best selection so I often find myself driving to the Clearwater location for better available variety. The location is always clean and the staff are friendly. Sydney has helped me several times and is very knowledgeable about the product, new strains, etc., and she’s one of the friendliest customer service professionals I have ever encountered. I’ve encountered others, especially at my local store, that act like a question is an inconvenience. Sydney is truly customer driven and, even when they are slammed busy, takes the time to make sure you understand what you’re getting and answer any questions. It’s worth the longer drive just for the great service.
Andi S.
1592443731
The entire staff was friendly and professional. Shout out to Greg who answered all my questions and provided great recommendations. I only waited about 5 minutes and it was actually a fun wait chatting with Will at check-in.
Stephanie S.
1592225355
I am in awe of this location....I drive further to go to this location because all of the employees there have all been polite, caring, clean, prompt....there is no gossiping of customers like at other locations...this location always greets you and make the entire atmosphere calm and friendly!! I am sorry if i leave out any employees I have dealt with but for now...thank you so much to Amanda and Ada ...super helpful and always friendly...i never feel rushed and i never get a negative attitude or vibe from the employees or facility....they always address my concerns or any questions i have without giving me an attitude or make me feel as if i am dumb!!...thank you so much for taking care of us patients in the way people should be treated...like we are all equal!!
Jessica D.
1592044828
Love this store and it’s employees. But shout out to Ashley! She’s amazing every single time I go in the store. Thanks for all you guys do. I drive from New Port Richey to come to this location because of the customer service and the cleanliness!
Johnathan B.
1591564995
Talk about commitment to service; every representative was knowledgeable on every product, truly cares about each patient, and helped with product selection. I feel very taken care of, with an organized system to maintain safety and control during the pandemic. The product selection is always in stock with what I'm looking for, and they even deliver!
W.S. M.
1590851783
I would like to thank John (the guy with the beard) id# 3740 . The most informed individual on their products I have spoken with. Very educational. I am grateful thank you. Five stars ***** 👍🙏🙂
Fred F.
1590256853
Very friendly kind people, well knowledged quality customer service. Pleasant place to go with a quality selection and I look forward to visiting again. Thanks much!
Stefaan B.
1589389814
The phone message suggests to go to their website and start a chat session. Don't waste your time. There are long waiting times and no help nor information is provided. They keep suggesting to go to the leafy.com website and look it up yourself.
dylan B.
1589250393
Very friendly kind people, well knowledged quality customer service. Pleasant place to go with a quality selection and I look forward to visiting again. Thanks much!
Darren B.
1589045903
This is my "go to" dispensary. Every time I come here, the staff is super friendly and professional. Most recently, I dealt with Ada and she was no exception. She was friendly and efficient. My second favorite part is their online pickup. Thank you, Trulieve.
Smokus P.
1587321272
Great dispensary. One of the best in the area. Nice selection and awesome staff. Ava helped me and she was super nice 🙂 as was everyone else. The products were all top notch 💚💚💚💚 will probably be my go to now. Even with everything going on plus the holiday coming they are insane busy and still getting you in really fast
Greg Rodgers I.
1587148762
I placed an DELIVERY order 2 days ago with the promise of the order being delivered within 1 business day. Its DAY 3!!! I've been trying to reach Trulieve via phone and chat WITHOUT any success! What a horrible, confusing situation!! Where are my MEDS and is this how you run a pharmacy??!! I've spent hours calling and trying to reach em! Beware!! Avoid this place during COVID-19, you'll never get what your ordered!!
Gregory R.
1587148566
I placed an DELIVERY order 2 days ago with the promise of the order being delivered within 1 business day. Its DAY 3!!! I've been trying to reach Trulieve via phone and chat WITHOUT any success! What a horrible, confusing situation!! Where are my MEDS and is this how you run a pharmacy??!! I've spent hours calling and trying to reach em! Beware!! Avoid this place during COVID-19, you'll never get what your ordered!!
Ashleigh B.
1583284919
This location is by far the best!! From the front desk, to the back of the house. They’re quick and efficient and the entire team is friendly! Everyone has positive attitudes & you can tell everyone genuinely loves what they do! Would recommend to anyone looking for a first time & long time dispensary! You’ll be blown away with knowledge!
Wayne D.
1581189618
If your a new patient to the cannabis industry Trulieve is the best experience you couple possibly imagine. Eric was my patients consultant and he is the man with the all the knowledge! Gerardo was also the biggest help in the world making me feel comfortable. And there isn’t a more welcoming face over there then Amanda and Cheyenne!
Rhiannon
1581015054
This location is the best! I live 10 minutes from the Tampa location, but I drive out to the Clearwater location because they are so efficient. I can drive to Clearwater and get in and out faster than just going to the Tampa location. They are all very kind and helpful, but a big shout out to Amanda. She is super knowledgeable and saved me a bunch of money on my last visit. I had a re-cert coupon that I was planning to use, but she did the math and figured out I would save pretty much the same amount by using their special discount of the day, and could save my re-cert coupon for the next visit. Great products and great service!
ROLLING IRIS P.
1578439784
I’ve been a customer at the Clearwater Trulieve since I relocated to Tarpon a few months ago, and let me tell you, I’ve had an incredible experience every time. In particular, my sessions being under the guidance and care of Gerardo have been the best. His customer service skills are the God-Tier; he is attentive, hilarious and extremely knowledgeable about the product, always directing me exactly to the perfect product for my needs. This man is like the Sherlock Holmes of Medical Marijuana. I tell him what my ailments are and what I’m looking for, and like some Jimmy Neutron brain blast, Gerardo instantly points me in the direction I need to go. He is a guru, and if you ever end up shopping at Trulieve Clearwater, you’ll be counting down the minutes till you’re back under the caring hands of Gerardo.
Pablo M.
1578437819
I’ve been a recent customer to the medicinal movement and Trulieve has definitely been a spot I like to stop and shop at consistently. This one in particular out in Clearwater has been a favorite stop of mine because of your employee Gerardo. With a kind greet and warm smile I was immediately comfortable. Very easy to talk to and easy to understand when breaking down the facts of all your products. I live out in Tampa but I’d rather make the drive out there just to have Gerardo help me and make conversation. Thank you G and thank you Trulieve! I recommend a visit out there to all my people.
Mr C.
1578436459
Been a patient at the Clearwater location for a short time now and this location has by far some of the best customer service I have ever experienced! It was nice to be greeted with so many warm smiles and sincerity. I was particularly impressed with Gerardo’s product knowledge and overall customer service. He was extremely kind, patient, and willing to answer any questions I had. I am very grateful for his kindness and professionalism!!
Clarissa B.
1568323498
Love my doe see does
Jimmie L.
1565406639
Great experience every time employees are knowledgeable of everything I will give a 10 star if possible💯💪🏾
