Trulieve Dispensary in Cutler Bay, FL

Trulieve Cutler Bay Dispensary
4.7
Based on 347 reviews
Miguel R.
Miguel R.
1714444707
I have nothing but great things to say about the quality of the product, the speediness of service and the professionalism of the staff - special shoutout toTray, Jazmin, Tina and Raquel - they always let me know what’s on sale, their favorite staff picks and are super nice and personal about the experience.They hire nothing but the best.You’ve earned a lifelong customer. 🫶🏼
They need to fire the girl Yasmine that works there she always makes it difficult to order and has an attitude every time I go and she makes shopping here inconvenient, I had to place an order online for the second time because she wanted to tell me she doesn’t know what to tell me why my order wasn’t ready and she doesn’t know what it means when they say your order is filled why is she still working here? All she does is turn money away…
R6 R.
R6 R.
1709206415
Trulieve has always been my go to for medical marijuana in Florida since they started as one the first dispensaries to operate in 2016 here.Almost 8 years later, they supply the best quality flower, quantity and availability, terpene profile Very HIGH THC 30%-39%. All at some of the cheapest prices in Florida and for slightly more (sometimes vastly less), you can have the BEST!Distillate and live vapes (Live rosin, live resin, live sauz) all have excellent value, THC % AND 3-5% terps with active cannabinoids always in low to mid 90%s for distillate if you research which appeals most to you!Live vapes always have MUCH higher THC than the 1g live concentrates. 80-90% THC in vape form! 3%-10%+ terps!! Muse, Blue River, Modern all the top brands under one roof. $20-$25 .5 Live carts on sale. $30-$35 1g live carts on sale1g Live concentrates are sometimes 60%s but can get to 80%. Have seen a few indica and hybrid strains with 10%+ terps (14% max terps). Sativa live terpene sauce have some strains with 80% THC AND 15%+ Terps! Very clean and adorable. Can go on sale for $30 a gram or with a multiple purchase offer. Sometimes a little more at $35 or $40 on sale.I've tried the edibles and topical creams, for days when I'm in a little more pain from exercising hours a day. Im not a big fan of edibles but they have amazing tasting edibles.Remember, in Florida, until 2025, it is ONLY MEDICAL. Florida does NOT recognize medical cards from other Medical states! You need to LIVE in Florida to have access to Legal marijuana of any kind. Marijuana use is more accepted today but to purchase marijuana from a dispensary that basically grows genetically perfect Organic Marijuana, is the only SAFE WAY TO CONSUME MARIJUANA!The sooner we VOTE to have recreational Marijuana available to ALL, not just to a select few that have to be monitored (on a state registry AND associated with a driver's license that police officers have instant access to) and restricted, the sooner we don't ever need a black market for drugs, even a harmless plant with extraordinary medical benefits - the likes we haven't discovered yet!We can grow in all of Canada and we can grow personally in multiple states including California and Colorado, some of the best marijuana in the states!For medical marijuana of all sorts, availability, taste, high, time to wait, 100+ stores. Trulieve has been #1 in Florida for 8 years!96/100 Extraordinary - The BEST
Don’t usually shop Trulieve but had a great experience shopping at this location. Yaz and Tatiana were great budtenders that helped me get the most bang for my buck. Thank you for all the help!
Stanley C
Stanley C
1689880350
People here generally very nice. Wish the wait times weren't so long! But good products, if not a bit pricey for certain stuff. Shout out to Roll One, low key one of the best aspects of Trulieve period. Amazing and consistent quality at a great price.
Carlos F.
Carlos F.
1688247661
The service of this place is absolutely garbage. You could place a pick up order first thing in the morning and they will never notify you of when it’s ready. When you arrive to the location, you will still have to wait in line and wait for everyone who arrived before you to get serviced regardless if they are walk-in or express pick up. Why even offer online/Express pick up if it is not handled that way? Please do better.
jose T.
jose T.
1687826132
Jazmin from cutler bay was extremely rude . “ a supervisor at that “ is not someone who I would expect to have that authority without knowledge of their own company sales .How did I go earlier the same day and got 2 pre-rolls , the employee helping me out pointed out that the pre-rolls were on SALE . Therefore she said it pulled up with the discounted price .I go 2-3 hours later before they close to get two more prerolls since of the discounted price , Moreover when I go this time around the a different employee was helping me , me not thinking nothing off it . She then proceeds to tell me these would never be on sale and whoever gave you the discount shouldn’t have done so “ instead of being a proper management skills set and HONOR the price I paid a couple hours ago instead of advising me in a “ smart tone “ pushing her authority as a “ supervisor “ .Everyone else great SERVICE AND MAKE CUSTOMERS FEEL LIKE THERE ALWAYS RIGHT OPPOSE TO THE FAKE MANAGER JAZMIN thank you
barbie P.
barbie P.
1685233646
Amazing crew. Everyone is super friendly and helpful. Tina was very knowledgeable and amazing treating us like family. Just amazing vibes!
Stanley C
Stanley C
1685110189
People here generally very nice. Wish the wait times weren't so long! But good products, if not a bit pricey for certain stuff. Shout out to Roll One, low key one of the best aspects of Trulieve period. Amazing and consistent quality at a great price.
David F.
David F.
1678491196
The service and deals used to be a lot better here and it's really taken a dive. Sitting here with a line and there are 3 people at the register meanwhile they're taking online orders prior to me as a walk-in even though they're modifying their order. Very disappointed and I'll be sure to be considering Flowery more from now on.
Jay L.
Jay L.
1673556654
I’ve been coming to the dispensary since it’s open it has always been amazing service, but this experience that I had was truly the best as soon as I walked in Sabrina already knew who I was immediately took me to the counter. I was on my work break, and I was in and out she was very attentive and very caring. Whenever I go to an establishment this is the type of customer service that I expect, she definitely deserves a raise.
Latina S.
Latina S.
1667518764
I have not been a customer very long but each time I come into this location it’s been very pleasant and speedy service. The attendants are all super nice and I was greeted by Sydney today, she was kind assistive and serves all with a smile.The attendants who help us with our purchases like Nate are always kind respectful patient and absolutely very knowledgeable and willing to assist with any product or information. I have nothing but positive things to say about the very kind friendly and extremely knowledgeable people who work here and deliver 100% excellent customer services EACH time. Most assuredly recommend,
Ariela G.
Ariela G.
1667400172
I just want to thank the crew of Cutler Bay Trulieve for once again making my trip as quick, easy, and as painless as possible. I have to especially thank Gene for his continual motivation and positive energy that is contagious. I cannot play favorites though, there are other associates: Nate, Sydney, Tina, and others with whom have given myself and others awesome customer service taking their time and energy to provide the best match for my needs as a patient looking for treatments. I am continually thankful for Trulieve. I am also thankful for the crew members who have given me their patience, respect, and the feeling of comfort. Again, thank you all for your great service and products!I had to edit this review, because of the fantastic and gracious services from Glenn, Jodi, and Sabrina on the days prior to, and day of Halloween! I had immense help when choosing a new medicinal product that I was reluctant to try, until Sabrina persuaded me otherwise and the result? I was able to walk farther with my kids while trick-or-treating, our favorite time of the year...thank you ALL for the memories I was able to create without pain or anxiety! Allowing me the relief I required to walk and enjoy the moments. Thank you.
Cheryl P.
Cheryl P.
1666792387
This is a great place everyone very helpful. I love how they educate you on new products and anything you just need to be explained a little more. All employees are great. It’s hard to pick a super employee they are all extremely kind and friendly. I love how they even remember you makes you feel special.
megan D.
megan D.
1666475071
I love coming into Trulieve. It’s always so smooth and they are all so knowledgeable. Nate has helped me a few times and he is great! He is very patient and goes out of his way to help. Definitely recommend coming here!
Ciara C.
Ciara C.
1666187733
I love coming to this Trulieve! It's always super fast and everyone there always goes the extra mile to make sure I understand what I'm buying and that I'm happy with what I'm leaving with 🙂 Nate is always awesome to work with as he helps me understand everything while also making sure it works with my budget. This is definitely the best Trulieve I've gone to for speed, friendliness and specials. 🙂
Sunshine B.
Sunshine B.
1665953770
This Trulieve store is like my new second home! I have many ailments, and every time I come into the place all I get are positive vibes. The attendants are always vigilant, respectful, and they all know about the products they provide for Trulieve's patients. This particular Trulieve store ensures that there is personality, patience, acceptance, and most importantly empathy and a willingness to assist wherever possible. I have nothing but praise for this store and their crew! Thank you so much!
Cassandra S.
Cassandra S.
1662688308
Love this location and staff, great customer service experience! I forgot their names but there’s these 2 employees that always look out! Love you guys thanks again for everything! 💚
tonya R.
tonya R.
1661954330
Me and my husband enjoy going to this location. The employees are soooo amazing the entire team that is. We have the best experience with this location unlike the Dadeland one who needs to learn a thing or too from this team. Keep up the good work we need more team members like you in this world 💚💚💚💚
Israel R.
Israel R.
1658751735
There is no place like home! Trulieve is #1 this location in particular could use a bit more inventory but I have to say, AMAZING ATMOSPHERE, GREAT KNOWLEDGEABLE STAFF, there online inventory is always 100% up to date! Thanks Trulieve!
Simon C.
Simon C.
1657898104
I only buy RSO for a cancer patient in need of meds. Never any discounts. I'll never come here again.
Dorethea C.
Dorethea C.
1656255414
I'm so stoked everytime I come here. The service is awesomesauce and the staff is amazing. Yasmine is awesome, you won't be disappointed with her!! I'm always coming back here. Thank you so much guys💯💯
Ivette J O.
Ivette J O.
1655778032
They're always very friendly and polite and answer any questions you may have and go the extra mile. Thank you, I truly appreciate that.
Rosemary M.
Rosemary M.
1652988737
Monica 💚💚💚💚has to be the kindest bud tender I have ever meet. Her knowledge is admirable at such at young age . Her smile is contagious and her customer service is hands down OUTSTANDING 💚💚💚💚💚💚 TRULIEVE needs more Monica’s out there . At times I drive to Cutler Bay just to get the latest Trulieve product that Monica recommends 💚
Ash T.
Ash T.
1651597281
This location restored my faith in Trulieve! I know good customer service when I see it, and I always feel taken care of here. Every staff member here is helpful! I've had my best interactions with Monica, Aidon, and Kristian. Whether I'm a walk-in or pick-up, service is quick, longest I ever wait is 5-7 minutes!! Great location and great product, perfect for picking up a quick pre-roll on the way home 🤌🏾
C T.
C T.
1649890819
Such a great experience! Amazing products! Shelly is the best, super helpful, knowledgeable, and very welcoming….. very happy with this location.
Christian C.
Christian C.
1649710189
I really enjoyed the service for me and my mom excellent customer service thank you to there employee GENE. And for the receptionist the 2 in the front very helpful and joyful always smiling thank you!
Raf
Raf
1648498682
Hector is a concentrate God and really nice and helpful. Love this new location from the the attending staff to budtenders. Shout out again to Hector for great service.
Simone M.
Simone M.
1647918501
Big supporter of the cannabis industry and the benefits of medicinal marijuana. My visits to Trulieve often requires time to find what best works for me; my Budtender Kristian is always so patient and finds the extra time to educate me on what's the best medicinal products, to satisfy my needs. His knowledge is so intriguing, at times he has me leaving with a dose of facts worth reading and learning more about. Thank you for going above and beyond and in the end, all worked out just like you said :-)!!!
George M.
George M.
1646191715
This is the BEST trulieve in Miami. The whole staff is amazing and super helpful. As a patient it’s always a great experience going there.
Ashley F.
Ashley F.
1642252998
When I went in there not only was I greeted by a cheerful staff but instantly offered a bottle of water! When I went in a very kind gentlemen named Gene was super glad to help me get my items assorted with no problem! He seemed as he knew where everything was, hitting the marks as to what I was looking for 👏
Santi is probably the most amazing and knowledgeable dude …..every time I come in he is super on point tells me the deals and what I can get in my flower and I always ending trying something new ….if your ever at this store look for Santi!!!! Best customer service ever
Avery T.
Avery T.
1640810027
My first time at this trulieve and my new favorite! Brandon was absolutely amazing! He was patient and helped me pick out some great items! Even though I had a hard time choosing he made it easy and fun. Thanks Brandon! *Minnie Mouse*
Lanier C.
Lanier C.
1638230202
Everybody is very nice and helpful. Staff that greet you and take you in are very friendly and attentive. Ask if you would like water. As I have dealt with Kat and Monica they are the best. They recognize you and are always willing to spend time and help educate and inform. Very helpful and nice facility. Huge success and happy they made it down south!
sobegayboy69
sobegayboy69
1636235453
The best dispensary in Miami. Just beautiful and spacious. The staff is always upbeat and particularly Hazel. She really gives you the best advice and is not solely interested in selling. Wonderful and makes you feel like talking to a friend. I always ask and wait for her.
E V.
E V.
1635888407
From beginning to end my experience was amazing. From the amazing receptionist in the front greeting me with kind eyes and amazing attitude while offering me water while I wait to the experience of being with Johnathan and being greeted by his amazing personality and even better curly hair the customer service was amazing. Johnathan was personable and gave me such great customer service it felt more like a customer experience which is saying a lot. Johnathan gave me great recommendations while I was checking out the store for the first time and on my way out I left feeling happy and that wasn’t from the amazing weed yet. I also liked how Johnathan asked my name and said that he would be looking forward to seeing my again inviting me back to the store to let him know how I liked what he recommended. The store is beautiful, staff is great, the product by far is a lot better.
Abbey S.
Abbey S.
1634863157
The Cutler Bay location is by far the best Trulieve I have frequented. I arrived at 8:00 pm (closing time) to pickup my rather large order and was expecting the staff to be frustrated when I walked in as it was a Saturday evening. Oh my, was I pleasantly surprised!!! Andrew greeted me with a huge smile and a Trulieve gift bag to celebrate their Grand Opening. The staff at this location is phenomenal!!
Delia S. R.
Delia S. R.
1634480339
I was excited to learn that this location made its debut. I no longer have to drive all the way up to Kendall!! 🥳🥳 Upon walking in, I was greeted by a familiar face. Justin, who has always been so kind and attentive whenever I paid a visit, had been transferred to this location. As usual he was very informative about the products and promotions that were available. I was then escorted to a lovely young lady named "Eli". She was very knowledgable about the flower profiles and was very helpful in customizing my order. It's this attention to detail and true passion for wanting to provide the best care for her patients that made this visit a ⭐⭐⭐⭐⭐ experience. Thank you for putting extra love into your work, I truly appreciate it. I know that here, I am truly in good hands. See you guys real soon!
Miracle Leaf H.
Miracle Leaf H.
1634227492
So happy you guys are in Cutler bay!!! The staff was super friendly from the moment I got there till I left.Thank you Katerina for helping me!! Wishing you guys the best!! Must come and check it out!! The location is big and plenty of parking!!!
Next Reviews
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19300 S Dixie Hwy
Cutler Bay, FL 33157

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    Payment Methods:

    Cash Only
    ATM Available On Site

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    TRULIEVE Cannabis Discounts

    Everyday Deals and Discounts

    • 1st Time Customer: 60% Off (Not Stackable)
    • 2nd Visit: 50% Off (Not Stackable)
    • 3rd Visit: 40% Off (Not Stackable)
    • Card Renewal Discount: $75 Off $150, Valid Once Per Year (Not Stackable)
    • Veterans Discount: 20% Off ( Stackable Up To 30% Off)
    • Seniors Discount (55+): 10% Off (Stackable Up To 30% Off)
    • SNAP Discount: 10% Off (Stackable up To 30% Off)
    • Birthday Discount: 25% Off Purchase (Not Stackable)
    • Industry Discount: 20% Off on Tuesdays Only (Not Stackable)
    • Pediatric Discount: 20% Off (Stackable up to 30% Off)
    • Bulk RSO Discount: 10 RSO For $400 (Stackable up to 30% Off)
    • Refer A Friend: Both Receive 50% Off
    • Visit Trulieve’s Home Page 

    ABOUT THIS DISPENSARY

    Trulieve, located at 19300 S Dixie Hwy in Cutler Bay, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: $50 Minimum Order After Discounts, $15 Fee For Orders Below $100+, and Free Delivery For Patients 65+ Years Old With Minimum Order.

    License Number: MMTC-2015-0005

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Trulieve is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Cutler Bay does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Trulieve

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Trulieve in Cutler Bay online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Trulieve Cutler Bay Dispensary
    4.7
    Based on 347 reviews
    Miguel R.
    Miguel R.
    1714444707
    I have nothing but great things to say about the quality of the product, the speediness of service and the professionalism of the staff - special shoutout toTray, Jazmin, Tina and Raquel - they always let me know what’s on sale, their favorite staff picks and are super nice and personal about the experience.They hire nothing but the best.You’ve earned a lifelong customer. 🫶🏼
    They need to fire the girl Yasmine that works there she always makes it difficult to order and has an attitude every time I go and she makes shopping here inconvenient, I had to place an order online for the second time because she wanted to tell me she doesn’t know what to tell me why my order wasn’t ready and she doesn’t know what it means when they say your order is filled why is she still working here? All she does is turn money away…
    R6 R.
    R6 R.
    1709206415
    Trulieve has always been my go to for medical marijuana in Florida since they started as one the first dispensaries to operate in 2016 here.Almost 8 years later, they supply the best quality flower, quantity and availability, terpene profile Very HIGH THC 30%-39%. All at some of the cheapest prices in Florida and for slightly more (sometimes vastly less), you can have the BEST!Distillate and live vapes (Live rosin, live resin, live sauz) all have excellent value, THC % AND 3-5% terps with active cannabinoids always in low to mid 90%s for distillate if you research which appeals most to you!Live vapes always have MUCH higher THC than the 1g live concentrates. 80-90% THC in vape form! 3%-10%+ terps!! Muse, Blue River, Modern all the top brands under one roof. $20-$25 .5 Live carts on sale. $30-$35 1g live carts on sale1g Live concentrates are sometimes 60%s but can get to 80%. Have seen a few indica and hybrid strains with 10%+ terps (14% max terps). Sativa live terpene sauce have some strains with 80% THC AND 15%+ Terps! Very clean and adorable. Can go on sale for $30 a gram or with a multiple purchase offer. Sometimes a little more at $35 or $40 on sale.I've tried the edibles and topical creams, for days when I'm in a little more pain from exercising hours a day. Im not a big fan of edibles but they have amazing tasting edibles.Remember, in Florida, until 2025, it is ONLY MEDICAL. Florida does NOT recognize medical cards from other Medical states! You need to LIVE in Florida to have access to Legal marijuana of any kind. Marijuana use is more accepted today but to purchase marijuana from a dispensary that basically grows genetically perfect Organic Marijuana, is the only SAFE WAY TO CONSUME MARIJUANA!The sooner we VOTE to have recreational Marijuana available to ALL, not just to a select few that have to be monitored (on a state registry AND associated with a driver's license that police officers have instant access to) and restricted, the sooner we don't ever need a black market for drugs, even a harmless plant with extraordinary medical benefits - the likes we haven't discovered yet!We can grow in all of Canada and we can grow personally in multiple states including California and Colorado, some of the best marijuana in the states!For medical marijuana of all sorts, availability, taste, high, time to wait, 100+ stores. Trulieve has been #1 in Florida for 8 years!96/100 Extraordinary - The BEST
    Don’t usually shop Trulieve but had a great experience shopping at this location. Yaz and Tatiana were great budtenders that helped me get the most bang for my buck. Thank you for all the help!
    Stanley C
    Stanley C
    1689880350
    People here generally very nice. Wish the wait times weren't so long! But good products, if not a bit pricey for certain stuff. Shout out to Roll One, low key one of the best aspects of Trulieve period. Amazing and consistent quality at a great price.
    Carlos F.
    Carlos F.
    1688247661
    The service of this place is absolutely garbage. You could place a pick up order first thing in the morning and they will never notify you of when it’s ready. When you arrive to the location, you will still have to wait in line and wait for everyone who arrived before you to get serviced regardless if they are walk-in or express pick up. Why even offer online/Express pick up if it is not handled that way? Please do better.
    jose T.
    jose T.
    1687826132
    Jazmin from cutler bay was extremely rude . “ a supervisor at that “ is not someone who I would expect to have that authority without knowledge of their own company sales .How did I go earlier the same day and got 2 pre-rolls , the employee helping me out pointed out that the pre-rolls were on SALE . Therefore she said it pulled up with the discounted price .I go 2-3 hours later before they close to get two more prerolls since of the discounted price , Moreover when I go this time around the a different employee was helping me , me not thinking nothing off it . She then proceeds to tell me these would never be on sale and whoever gave you the discount shouldn’t have done so “ instead of being a proper management skills set and HONOR the price I paid a couple hours ago instead of advising me in a “ smart tone “ pushing her authority as a “ supervisor “ .Everyone else great SERVICE AND MAKE CUSTOMERS FEEL LIKE THERE ALWAYS RIGHT OPPOSE TO THE FAKE MANAGER JAZMIN thank you
    barbie P.
    barbie P.
    1685233646
    Amazing crew. Everyone is super friendly and helpful. Tina was very knowledgeable and amazing treating us like family. Just amazing vibes!
    Stanley C
    Stanley C
    1685110189
    People here generally very nice. Wish the wait times weren't so long! But good products, if not a bit pricey for certain stuff. Shout out to Roll One, low key one of the best aspects of Trulieve period. Amazing and consistent quality at a great price.
    David F.
    David F.
    1678491196
    The service and deals used to be a lot better here and it's really taken a dive. Sitting here with a line and there are 3 people at the register meanwhile they're taking online orders prior to me as a walk-in even though they're modifying their order. Very disappointed and I'll be sure to be considering Flowery more from now on.
    Jay L.
    Jay L.
    1673556654
    I’ve been coming to the dispensary since it’s open it has always been amazing service, but this experience that I had was truly the best as soon as I walked in Sabrina already knew who I was immediately took me to the counter. I was on my work break, and I was in and out she was very attentive and very caring. Whenever I go to an establishment this is the type of customer service that I expect, she definitely deserves a raise.
    Latina S.
    Latina S.
    1667518764
    I have not been a customer very long but each time I come into this location it’s been very pleasant and speedy service. The attendants are all super nice and I was greeted by Sydney today, she was kind assistive and serves all with a smile.The attendants who help us with our purchases like Nate are always kind respectful patient and absolutely very knowledgeable and willing to assist with any product or information. I have nothing but positive things to say about the very kind friendly and extremely knowledgeable people who work here and deliver 100% excellent customer services EACH time. Most assuredly recommend,
    Ariela G.
    Ariela G.
    1667400172
    I just want to thank the crew of Cutler Bay Trulieve for once again making my trip as quick, easy, and as painless as possible. I have to especially thank Gene for his continual motivation and positive energy that is contagious. I cannot play favorites though, there are other associates: Nate, Sydney, Tina, and others with whom have given myself and others awesome customer service taking their time and energy to provide the best match for my needs as a patient looking for treatments. I am continually thankful for Trulieve. I am also thankful for the crew members who have given me their patience, respect, and the feeling of comfort. Again, thank you all for your great service and products!I had to edit this review, because of the fantastic and gracious services from Glenn, Jodi, and Sabrina on the days prior to, and day of Halloween! I had immense help when choosing a new medicinal product that I was reluctant to try, until Sabrina persuaded me otherwise and the result? I was able to walk farther with my kids while trick-or-treating, our favorite time of the year...thank you ALL for the memories I was able to create without pain or anxiety! Allowing me the relief I required to walk and enjoy the moments. Thank you.
    Cheryl P.
    Cheryl P.
    1666792387
    This is a great place everyone very helpful. I love how they educate you on new products and anything you just need to be explained a little more. All employees are great. It’s hard to pick a super employee they are all extremely kind and friendly. I love how they even remember you makes you feel special.
    megan D.
    megan D.
    1666475071
    I love coming into Trulieve. It’s always so smooth and they are all so knowledgeable. Nate has helped me a few times and he is great! He is very patient and goes out of his way to help. Definitely recommend coming here!
    Ciara C.
    Ciara C.
    1666187733
    I love coming to this Trulieve! It's always super fast and everyone there always goes the extra mile to make sure I understand what I'm buying and that I'm happy with what I'm leaving with 🙂 Nate is always awesome to work with as he helps me understand everything while also making sure it works with my budget. This is definitely the best Trulieve I've gone to for speed, friendliness and specials. 🙂
    Sunshine B.
    Sunshine B.
    1665953770
    This Trulieve store is like my new second home! I have many ailments, and every time I come into the place all I get are positive vibes. The attendants are always vigilant, respectful, and they all know about the products they provide for Trulieve's patients. This particular Trulieve store ensures that there is personality, patience, acceptance, and most importantly empathy and a willingness to assist wherever possible. I have nothing but praise for this store and their crew! Thank you so much!
    Cassandra S.
    Cassandra S.
    1662688308
    Love this location and staff, great customer service experience! I forgot their names but there’s these 2 employees that always look out! Love you guys thanks again for everything! 💚
    tonya R.
    tonya R.
    1661954330
    Me and my husband enjoy going to this location. The employees are soooo amazing the entire team that is. We have the best experience with this location unlike the Dadeland one who needs to learn a thing or too from this team. Keep up the good work we need more team members like you in this world 💚💚💚💚
    Israel R.
    Israel R.
    1658751735
    There is no place like home! Trulieve is #1 this location in particular could use a bit more inventory but I have to say, AMAZING ATMOSPHERE, GREAT KNOWLEDGEABLE STAFF, there online inventory is always 100% up to date! Thanks Trulieve!
    Simon C.
    Simon C.
    1657898104
    I only buy RSO for a cancer patient in need of meds. Never any discounts. I'll never come here again.
    Dorethea C.
    Dorethea C.
    1656255414
    I'm so stoked everytime I come here. The service is awesomesauce and the staff is amazing. Yasmine is awesome, you won't be disappointed with her!! I'm always coming back here. Thank you so much guys💯💯
    Ivette J O.
    Ivette J O.
    1655778032
    They're always very friendly and polite and answer any questions you may have and go the extra mile. Thank you, I truly appreciate that.
    Rosemary M.
    Rosemary M.
    1652988737
    Monica 💚💚💚💚has to be the kindest bud tender I have ever meet. Her knowledge is admirable at such at young age . Her smile is contagious and her customer service is hands down OUTSTANDING 💚💚💚💚💚💚 TRULIEVE needs more Monica’s out there . At times I drive to Cutler Bay just to get the latest Trulieve product that Monica recommends 💚
    Ash T.
    Ash T.
    1651597281
    This location restored my faith in Trulieve! I know good customer service when I see it, and I always feel taken care of here. Every staff member here is helpful! I've had my best interactions with Monica, Aidon, and Kristian. Whether I'm a walk-in or pick-up, service is quick, longest I ever wait is 5-7 minutes!! Great location and great product, perfect for picking up a quick pre-roll on the way home 🤌🏾
    C T.
    C T.
    1649890819
    Such a great experience! Amazing products! Shelly is the best, super helpful, knowledgeable, and very welcoming….. very happy with this location.
    Christian C.
    Christian C.
    1649710189
    I really enjoyed the service for me and my mom excellent customer service thank you to there employee GENE. And for the receptionist the 2 in the front very helpful and joyful always smiling thank you!
    Raf
    Raf
    1648498682
    Hector is a concentrate God and really nice and helpful. Love this new location from the the attending staff to budtenders. Shout out again to Hector for great service.
    Simone M.
    Simone M.
    1647918501
    Big supporter of the cannabis industry and the benefits of medicinal marijuana. My visits to Trulieve often requires time to find what best works for me; my Budtender Kristian is always so patient and finds the extra time to educate me on what's the best medicinal products, to satisfy my needs. His knowledge is so intriguing, at times he has me leaving with a dose of facts worth reading and learning more about. Thank you for going above and beyond and in the end, all worked out just like you said :-)!!!
    George M.
    George M.
    1646191715
    This is the BEST trulieve in Miami. The whole staff is amazing and super helpful. As a patient it’s always a great experience going there.
    Ashley F.
    Ashley F.
    1642252998
    When I went in there not only was I greeted by a cheerful staff but instantly offered a bottle of water! When I went in a very kind gentlemen named Gene was super glad to help me get my items assorted with no problem! He seemed as he knew where everything was, hitting the marks as to what I was looking for 👏
    Santi is probably the most amazing and knowledgeable dude …..every time I come in he is super on point tells me the deals and what I can get in my flower and I always ending trying something new ….if your ever at this store look for Santi!!!! Best customer service ever
    Avery T.
    Avery T.
    1640810027
    My first time at this trulieve and my new favorite! Brandon was absolutely amazing! He was patient and helped me pick out some great items! Even though I had a hard time choosing he made it easy and fun. Thanks Brandon! *Minnie Mouse*
    Lanier C.
    Lanier C.
    1638230202
    Everybody is very nice and helpful. Staff that greet you and take you in are very friendly and attentive. Ask if you would like water. As I have dealt with Kat and Monica they are the best. They recognize you and are always willing to spend time and help educate and inform. Very helpful and nice facility. Huge success and happy they made it down south!
    sobegayboy69
    sobegayboy69
    1636235453
    The best dispensary in Miami. Just beautiful and spacious. The staff is always upbeat and particularly Hazel. She really gives you the best advice and is not solely interested in selling. Wonderful and makes you feel like talking to a friend. I always ask and wait for her.
    E V.
    E V.
    1635888407
    From beginning to end my experience was amazing. From the amazing receptionist in the front greeting me with kind eyes and amazing attitude while offering me water while I wait to the experience of being with Johnathan and being greeted by his amazing personality and even better curly hair the customer service was amazing. Johnathan was personable and gave me such great customer service it felt more like a customer experience which is saying a lot. Johnathan gave me great recommendations while I was checking out the store for the first time and on my way out I left feeling happy and that wasn’t from the amazing weed yet. I also liked how Johnathan asked my name and said that he would be looking forward to seeing my again inviting me back to the store to let him know how I liked what he recommended. The store is beautiful, staff is great, the product by far is a lot better.
    Abbey S.
    Abbey S.
    1634863157
    The Cutler Bay location is by far the best Trulieve I have frequented. I arrived at 8:00 pm (closing time) to pickup my rather large order and was expecting the staff to be frustrated when I walked in as it was a Saturday evening. Oh my, was I pleasantly surprised!!! Andrew greeted me with a huge smile and a Trulieve gift bag to celebrate their Grand Opening. The staff at this location is phenomenal!!
    Delia S. R.
    Delia S. R.
    1634480339
    I was excited to learn that this location made its debut. I no longer have to drive all the way up to Kendall!! 🥳🥳 Upon walking in, I was greeted by a familiar face. Justin, who has always been so kind and attentive whenever I paid a visit, had been transferred to this location. As usual he was very informative about the products and promotions that were available. I was then escorted to a lovely young lady named "Eli". She was very knowledgable about the flower profiles and was very helpful in customizing my order. It's this attention to detail and true passion for wanting to provide the best care for her patients that made this visit a ⭐⭐⭐⭐⭐ experience. Thank you for putting extra love into your work, I truly appreciate it. I know that here, I am truly in good hands. See you guys real soon!
    Miracle Leaf H.
    Miracle Leaf H.
    1634227492
    So happy you guys are in Cutler bay!!! The staff was super friendly from the moment I got there till I left.Thank you Katerina for helping me!! Wishing you guys the best!! Must come and check it out!! The location is big and plenty of parking!!!
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