I’m so stoked everytime I come here. The service is awesomesauce and the staff is amazing. Yasmine is awesome, you… won’t be disappointed with her!! I’m always coming back here. Thank you so much guys💯💯read more
They’re always very friendly and polite and answer any questions you may have and go the extra mile. Thank you, I truly… appreciate that.read more
Monica 💚💚💚💚has to be the kindest bud tender I have ever meet. Her knowledge is… admirable at such at young age . Her smile is contagious and her customer service is hands down OUTSTANDING 💚💚💚💚💚💚 TRULIEVE needs more Monica’s out there . At times I drive to Cutler Bay just to get the latest Trulieve product that Monica recommends 💚read more
This location restored my faith in Trulieve! I know good customer service when I see it, and I always feel taken care… of here. Every staff member here is helpful! I’ve had my best interactions with Monica, Aidon, and Kristian. Whether I’m a walk-in or pick-up, service is quick, longest I ever wait is 5-7 minutes!! Great location and great product, perfect for picking up a quick pre-roll on the way home 🤌🏾read more
Such a great experience! Amazing products! Shelly is the best, super helpful, knowledgeable, and very welcoming….. very… happy with this location.read more
I really enjoyed the service for me and my mom excellent customer service thank you to there employee GENE. And for the… receptionist the 2 in the front very helpful and joyful always smiling thank you!read more
Hector is a concentrate God and really nice and helpful. Love this new location from the the attending staff to… budtenders. Shout out again to Hector for great service.read more
Big supporter of the cannabis industry and the benefits of medicinal marijuana. My visits to Trulieve often requires… time to find what best works for me; my Budtender Kristian is always so patient and finds the extra time to educate me on what’s the best medicinal products, to satisfy my needs. His knowledge is so intriguing, at times he has me leaving with a dose of facts worth reading and learning more about. Thank you for going above and beyond and in the end, all worked out just like you said :-)!!!read more
This is the BEST trulieve in Miami. The whole staff is amazing and super helpful. As a patient it’s always a great… experience going there.read more
When I went in there not only was I greeted by a cheerful staff but instantly offered a bottle of water! When I went in… a very kind gentlemen named Gene was super glad to help me get my items assorted with no problem! He seemed as he knew where everything was, hitting the marks as to what I was looking for 👏read more
My first time at this trulieve and my new favorite! Brandon was absolutely amazing! He was patient and helped me pick… out some great items! Even though I had a hard time choosing he made it easy and fun. Thanks Brandon! *Minnie Mouse*read more
Everybody is very nice and helpful. Staff that greet you and take you in are very friendly and attentive. Ask if you… would like water. As I have dealt with Kat and Monica they are the best. They recognize you and are always willing to spend time and help educate and inform. Very helpful and nice facility. Huge success and happy they made it down south!read more
The best dispensary in Miami. Just beautiful and spacious. The staff is always upbeat and particularly Hazel. She… really gives you the best advice and is not solely interested in selling. Wonderful and makes you feel like talking to a friend. I always ask and wait for her.read more
From beginning to end my experience was amazing. From the amazing receptionist in the front greeting me with kind eyes… and amazing attitude while offering me water while I wait to the experience of being with Johnathan and being greeted by his amazing personality and even better curly hair the customer service was amazing. Johnathan was personable and gave me such great customer service it felt more like a customer experience which is saying a lot. Johnathan gave me great recommendations while I was checking out the store for the first time and on my way out I left feeling happy and that wasn’t from the amazing weed yet. I also liked how Johnathan asked my name and said that he would be looking forward to seeing my again inviting me back to the store to let him know how I liked what he recommended. The store is beautiful, staff is great, the product by far is a lot better.read more
The Cutler Bay location is by far the best Trulieve I have frequented. I arrived at 8:00 pm (closing time) to pickup my… rather large order and was expecting the staff to be frustrated when I walked in as it was a Saturday evening. Oh my, was I pleasantly surprised!!! Andrew greeted me with a huge smile and a Trulieve gift bag to celebrate their Grand Opening. The staff at this location is phenomenal!!read more
I was excited to learn that this location made its debut. I no longer have to drive all the way up to Kendall!!… 🥳🥳 Upon walking in, I was greeted by a familiar face. Justin, who has always been so kind and attentive whenever I paid a visit, had been transferred to this location. As usual he was very informative about the products and promotions that were available. I was then escorted to a lovely young lady named “Eli”. She was very knowledgable about the flower profiles and was very helpful in customizing my order. It’s this attention to detail and true passion for wanting to provide the best care for her patients that made this visit a ⭐⭐⭐⭐⭐ experience. Thank you for putting extra love into your work, I truly appreciate it. I know that here, I am truly in good hands. See you guys real soon!read more