This was my first time to Davenport Trulieve. Kristofer was amazing. He was very knowledgeable and helpful since I was… not familiar with your store. Definitely will be back to purchase more.read more
Staff is average, store is clean but product’s which have never really been spectacular seem they will never get better… or better yet are getting worse. Burned me as a patient for the last time as there are plenty of other quality dispensaries to spend my hard earned money at!read more
This place has improved a lot since previous reviews I left. Used to really struggle to get their actual highest… percentage and would watch my roommate leave with 25% while being given 19% and being told it was the best in. Usually people seem to actually check now. It seems like the business itself needs to get it together with what’s available vs what’s available on the webpage and not having to have everyone search for the best thing you have. Connect everything to the online system so your employees aren’t playing a guessing game. When it’s bought, the inventory needs to automatically be changing. You’d think a company making this much would have this in place already. 🤷 Either way.. the employees here have been very kind and the experience has improved.read more
Honestly, never have had a bad experience at this location and I’ve been coming for over a year. Especially as of… lately, the customer service is phenomenal. I love every employee I’ve come across here and appreciate their knowledge and efficiency!!read more
Normally I don’t patron this location, but I was in the area, and needed medication, so I found this Trulieve. WOW,… great customer service, as I’ve experienced in my regular location, and even though they had a line, service was quick, and with a smile, always making sure I’m taken care of. Thank you for another amazing experience. Oh, and the decorations were adorable!read more
Most trips to trulieve are quick and easy – I love it. Today was no different other than the receptionist who made my… day much better with her kindness. She is the reason I wrote this review. Even offered me water, which was a first. Thank you, Janine!read more
Recently had the pleasure with working on my order with Kris. He was very knowledgeable and helpful with my order and… he really cared. Answered all my questions and made me feel comfortable in the store. He recommended some products that are just amazing, Chef’s kiss. The store is always a good experience, some times the wait is long but that’s what happens whenever you want great product. Everyone is super nice even when they have to deal with the rude/nasty people. 5/5read more
Do not go here. Staff is so slow. On their phones instead of helping. Pulling people in front of you after you been… sitting there for 30 minutes. You can’t pull every one in front of walks in our they never go. Last time i placed an online order an 7 hours later i just had to show up cause they never filled it. Called the State to report this place. Hope they fire these employees an get new ones who can actually work. I suffer from bad anxiety an this place made it so bad. I’m coming for jobs. I hope you read this.read more
I went there this afternoonI had no idea there was one close to where I liveWhen I first walked in I seen 4 people… sitting there in the lobbyThe people who greeted me at the desk are so nice and pleasant.I only waited 10 mins to go backI was called back by the manger and then he handed me off to Emily to help meLet me tell you this has been far most the best I have ever experienced at a dispensary with being explained everything and no question was considered stupid to her.The prices are very reasonableThe rest of the staff was very friendly.I will definitely be returningAnd once again thank you Emilyread more
Got 2 of the color carts. They didn’t work on my battery. I brought them in to see what was wrong. Apparently they need… a stronger battery and they don’t sell them. I exchanged those for some cookies and a new battery. There is something wrong with the NEW battery I just got. So have to wait in line yet again. Curaleaf is much better. They ALWAYS have deals and I have yet to have any issues there.read more
Clean and professional atmosphere. Wide variety of products. Staff is always willing to help. Delivery available for a… fee unless you spend a certain amount, then fee is waived. Delivery might take longer than 24 hours and sometimes they don’t call so you end up waiting around all day. I recommend ordering online ahead of time and picking up in store. Walk-ins welcome.read more
Love this store! There’s always a wait but the employees make it worth your while! Shout out to Christopher for the… amazing customer service ❤️read more
I have given this Trulieve ample opportunities to get their stuff together, but it seems like they just can’t get it… right. You order a pick up and it takes 24 hours plus to confirm the order or just get a text that it’s ready for pick up. Today I ordered delivery for same day delivery due to not having a vehicle all day was quoted between 1pm- 7pm after a call to the support center because you can’t contact a direct store they tell me they are going to deliver in the morning crazy no notification call or anything to me. They advertise free shipping over $200.00 crazy my order was well over $200.00 subtotal I got the charge for $15.00 but this is where the last straw came, I picked up said order after 7pm being toldI would not get it until tomorrow and they still charged me 15$ for shipping when picking up said order. They cannot get your order delivered or ready for pick up in ample time but also have people that don’t pay much attention what they are charging you. Of course no breakdown of price or what’s being charged until you get your reciept and walking out. This is a shame that this store can’t get it right but something needs to change.read more
Great first experience as a new Medical Marijuana Patient. Was greeted right as I walked in with easy check in with a… very short wait until I was called back, Chris was amazing with his knowledge of all the strains, terpenes and what would help me the best. The other employees were very friendly. Will be coming back again!read more
This location used to be TOP notch… Now it seems anymore they take HOURS to fill orders, And then you finally come to… pick up and have to wait 30/50 minutes to pick up.They do not utilize the express service like other Trulieve locations. Most of the staff have horrid attitudes and are so rude to patients when asking simple questions almost making them feel stupid.I’m not one to complain so I will also leave this very brief but it saddens me to have to just stop using this location. As there are other trulieves in the state and other dispensaries that can fill in a timely manner and provide excellent productread more
Clean and spacious location. I appreciate their efforts to maintain my health choice privacy.I was greeted when I… walked in and asked for my Medical Marijuana card. Registration was effortless and I was called into the back to speak with a counselor/cashier within 15 minutes. The counselor was helpful and friendly.They didn’t have the product and/or flavors I was interested in but I was able to find the right products for me.Afterward, I found the quality of Trulieve to be better than the previous dispensary I used. I recommend Trulieve because they respect your privacy, knowledgeable counselors, social distancing, and quality products. 👌read more
Had a delivery issue 2 weeks ago. Did the online chat to reach out for clarity and options . Finally received a phone… call from the manager, Alex. Honestly , was a pleasant conversation to have . Even with the frustration. Alex, was very understanding of my frustration. As I tried to be empathetic towards his situation as well. Long story a little longer (lol)… Alex made sure what I ordered was there for me when I arrived and he even came over to assist with my checkout . Great job Alex. I appreciate your professionalism.read more
Went there the other day as a newbie with all this stuff and Colby was such an amazing source of information that even… when I felt confused, he would explain things for me. Also, I felt so welcomed by everyone else that I will most definitely be coming back.They also have amazing deals at this location!read more
I would only give this Location 3 Stars because they had what I wanted in Stock. The Representatives that are working… at this Davenport location are not as Friendly like every other Trulieve I have been to!I was actually surprised because I have been in Trulieve Shops all over and I was absolutely Satisfied with them. Anyway I hope their people get better and gain a little more knowledge.read more
When I got home and opened up my medicine I realized there was an item missing so I immediately drove back over to get… it situated. Not only were the manager and worker extremely nice and helpful, but they showed me on the cameras that I did have it in my bad and something like that goes a long with for someone with memory issues. I ended up finding what was missing and a very random spot at home, but the way they treated me made a lasting impression.read more
I’m fairly new to this process and Vinny helped me out tremendously. He took the time to explain different products and… their uses. I would recommend Vinny and this location to anyone!read more
I normally love Trulieve. But almost every time I visit the Davenport location, I come across some type of issue.… Whether it’s incorrect information, my order has mysteriously been removed, a 2 hour wait or the way that I never get a set answer to a question. I really like the Trulieve brand, but this location needs to get it together. Nobody wants stressful issues when they just want to relax.read more
Tucker and Colby did a amazing job today they fixed an order for me and I couldn’t be happier with the solution.The… Davenport Trulieve is doing an outstanding job. They are always super kind and most important they are efficient. I never wait more than a few minutes. I’m right though the door if I check in before hand. Thanks guys. Today Colby like the cheese helped me out today and I couldn’t be happier with my experience.Had another Great experience today. The staff is always so kind.Great job 👍read more
The Davenport Trulieve is doing an outstanding job. They are always super kind and most important they are efficient. I… never wait more than a few minutes. I’m right though the door if I check in before hand. Thanks guys. Today Colby like the cheese helped me out today and I couldn’t be happier with my experience.Had another Great experience today. The staff is always so kind.Great job 👍read more
Upon entering the location everyone was friendly and helpful. Nice, clean facility that had everything I needed. Chris… and Miguel were helpful, informative and had great personalities! I’m glad to know that there is such a nice and friendly dispensary close to me. Keep up the good work!read more
The Davenport Trulieve is doing an outstanding job. They are always super kind and most important they are efficient. I… never wait more than a few minutes. I’m right though the door if I check in before hand. Thanks guys. Today Colby like the cheese helped me out today and I couldn’t be happier with my experience.Had another Great experience today. The staff is always so kind.read more
First time at the shops and I had the best experience 🙂 Dillon was my expert and he was the best! He was super… thorough throughout the whole process. He made it fun and informative! The location was clean, the employees were friendly. I’ll definitely be back 🙂read more
It was my first visit to the Davenport location and everyone was awesome there! Checking in was made easy by the front… staff but my man Dillon made my visit much more than I expected. From explaining the process and products to checking out. Definitely my go to location.read more
The Davenport Trulieve is doing an outstanding job. They are always super kind and most important they are efficient. I… never wait more than a few minutes. I’m right though the door if I check in before hand. Thanks guys. Today Colby like the cheese helped me out today and I couldn’t be happier with my experience.read more
This place is great and i always love coming here! If you’re going to have anyone help you then request James. He has… amazing customer service and understands exactly what I’m talking about when I speak with him.read more
First time at a Trulieve and it did not disappoint. Big shout out to CHRIS (& the rest of the staff on 8/1) for a… terrific experience. Chris was friendly, knowledgeable, and made it a quick and easy turnaround. Looking forward to my next trip when I come back to town.read more
Clean and spacious location. I appreciate their efforts to maintain my health choice privacy.I was greeted when I… walked in and asked for my Medical Marijuana card. Registration was effortless and I was called into the back to speak with a counselor/cashier within 15 minutes. The counselor was helpful and friendly.They didn’t have the product and/or flavors I was interested in but I was able to find the right products for me.Afterward, I found the quality of Trulieve to be better than the previous dispensary I used. I recommend Trulieve because they respect your privacy, knowledgeable counselors, social distancing, and quality products. 👌read more
Not the pleasant experience that we expected. First, the building is a bit weird looking from the outside and all the… windows were covered so you couldn’t see inside. Once inside the music was too loud and you couldn’t hear what the front desk attendants were saying with the mumbling with the masks on. Although they were very friendly. Once we went in the back to the dispensary we weren’t really welcomed and staff wasn’t very friendly. For the first time there plus using Medical Marijuana the first time I would think the process should be explained to us, and what actually we need and side affects. The attendant behind the counter that we had was a young girl and wasn’t very customer friendly and kept flipping her hair back. We had to ask all the questions to get what we needed with no help from her. Plus when it was time to pay, it took 4 DEBIT cards to finally pay, because they didn’t accept CREDIT cards. Also, the bill was for $97 and she said that she had to round it up to $100 and give us the $3 back. What??? In my 70 years of life I never heard of that . We came out more stressed than we came in.read more
Dillion was awesome! Highly recommend seeing him! He knows the product and gives really great recommendations on what… you’re seeking medication for. Made sure I knew of all potential products and helped me out as a first timer! Definitely will be back to see him!read more
As a local to this Trulieve, I have to say this is by far my favorite dispensary. The staff is incredible! I love… seeing my regular bud tenders (like Colby and Jay!) and meeting new ones (like Joy and Dillon!). Alex the manager is always around and it really feels like a big family rather than a transactional business. Thank you, so much! Can’t wait to come back!read more
Shout out to my bud tender Dillon today. He’s an awesome guy who will help you with whatever you need and if he doesn’t… have the answer he will make sure to find out for you. Really a good guy and an awesome bud tender.Go check Dillon out at the Davenport locationread more
Colby took great care of me, I will definitely be back and would recommend. Not only was Colby friendly. He was… extremely knowledgeable and patient. But he took the time to ask questions to make sure I bought exactly what I was looking for. The first and ONLY bud tender that has gone above and beyond for me, thanks dude!read more
Another amazing experience. Staff is extremely helpful. I was helped by Colby and he was awesome! Very knowledgeable… and took his time and explained everything without it feeling rushed but still very efficient with time. Love this store.read more
This is my first experience in this area so I am a real “babe in the woods” but need relief from chronic pain, stress… and BPD.Colby was really wonderful at taking the time to walk me through the process, explain everything to me and make me feel confident in my choices. The entire staff is warm and kind; much better than I have encountered in many mainline medical centers. They know their products very well and do all they can to make things stay in an affordable price range (unlike insurance run medications) The environment is clean , safe, social distanced and has a welcoming air like a hug.read more
Great Business. Excellent customer service. Colby, who tended to my purchase- was exceptionally knowledgeable and well… versed in whatever product category I asked .And believe me, I asked. The Davenport Trulieve is a Fave! Thanks Allread more
What a great shopping experience. The store is orderly and has a nice selection of products. The staff is so friendly, … today Lidetia helped me. We chatted and laughed and that makes the shopping experience so much more enjoyable. You are immediately greeted when you walk in the door. Has been my store since they opened.read more
I love this Trulieve store. This is my second store I’ve ever used with Trulieve, and the building is clean, up-kept,… and in amazing shape, as well as the staff being very kind, helpful, and courteous. I’ve visited three times now, and I’ve worked with Colby, who is a very cool guy and is very helpful and sociable as well. Definitely look forward to coming again!read more
For being a brand-new location, they are killing it. Front desk staff were great, as were the backroom team. I’m beyond… thrilled to have a shop that isn’t 90 minutes awayread more
Emily at the front desk saved me today – and I’m beyond grateful!!!!!So, I have been a Trulieve customer since I… moved to & became a patient here in FL last year. From the knowledge, to customer interaction and service, to the peace of mind I have when I leave – I’m always blown away by their staff.Today, upon arriving early in the morning to get my medication, I was told that recommendations had expired. I was never notified by my doctor about a renewal appointment – and of course it was a Sunday, and their office was closed. INSTANT PANIC. Dealing with the chronic pain from my condition has been a battle I’ve been fighting for 10 years now. So when I can’t medicate, my body essentially shuts down. The pain and inflammation is debilitating. I felt lost, hopeless, betrayed.And then – an angel saved me!!!Emily – and her associate at the front desk – didn’t just have sympathy/empathy to offer. But answers and solutions!They helped me find a doctor that was open, and could renew my recommendations. A few hours, a phone call, and a little bit of money to the doctor and BANG BANG. All set. Problems solved. I can’t thank you guys enough for always sticking by your patients, and always going the extra mile for us. From someone who was positive their day would end in pain and disappointment – this was a miracle. Emily- you saved my a**** today, and thanks to you I can go to work without worry of my condition keeping me from performing. The gratitude simply can’t be expressed enough! Thank you Trulieve!read more
I love this store. Kat is awesome. I’ve never walk into that store and she knows what I want and don’t want. That’s… service. And this new girl Ivonne is very informative, she know her stuff. Thank u guys for all your hard work. ❤🧡💛💚💙💜read more
Everyone is so friendly here! I always have a good experience. Today, Colby helped me out! And he was phenomenal. He… ensured I received the proper sales/discounts on my items, and also checked every cabinet and shelf for the items I was hoping to purchase, since inventory was a little low. I will gladly continue supporting this dispensary. 🙂read more
I love this Trulieve. Super clean and curious. Its really busy in the afternoon so online orders and checking for… pickups recommended! AWESOME AND KNOWLEDGEABLE STAFF. This is how all businesses should take after this company. No matter where in Fl you visit a trulieve and its obvious that this company and employees take a tremendous amount of pride in their presentation of themselves and this establishment.read more
Absolutely love this place! I was helped today by Herb, who did a fantastic job of finding what works best for me,… mentioning different products & suggestions based off what I told him. I am definitely going back, and would highly recommend this place to anyone(of age & proper ID).read more
I had Sierra help me today. She was awesome. She was super helpful and went above and beyond. I have been to many other… dispensaries and this one is the best by far. I highly recommend!read more
I’d consider myself a regular here, and you guys have provided top notch customer service and some excellent… conversation. I had the pleasure of speaking with Emily today, and she was very helpful and because of that I made sure to double the size of my original order!read more
I know this Trulieve location just opened, but I love them already! They are clean and efficient, and always have good… stuff in stock. And SHOUT-OUT TO MY FAVORITE BUDTENDER, EMILY!!! She is ALWAYS helpful, nice, and genuine. And her makeup is always on point, so jot that down 😉read more
I went there this afternoonI had no idea there was one close to where I liveWhen I first walked in I seen 4 people… sitting there in the lobbyThe people who greeted me at the desk are so nice and pleasant.I only waited 10 mins to go backI was called back by the manger and then he handed me off to Emily to help meLet me tell you this has been far most the best I have ever experienced at a dispensary with being explained everything and no question was considered stupid to her.The prices are very reasonableThe rest of the staff was very friendly.I will definitely be returningAnd once again thank you Emilyread more
I’m gonna rate this honestly, this Trulieve seems very clean and quick. The front desk woman and security guy is… awesome. Once you go into the back it’s a different story. My bud tender was not friendly and tried to pull some sly stuff. If you are paying with card or cash make sure when they round up to get your cash back. Because one of the girls named Emily never gave me my cash back. I’m not sure if it was mistake or if she does it a lot. This doesn’t change the fact that this store is good and I still plan on going. Just want other customers to watch out for this.read more
I want to take time and say this is by far the best Trulieve location I ever been to. The staff and environment is… amazing! They will go beyond measures to make sure your happy !! I want to personally thank Alex the Manager he is one of the best !! He really cares and treats everyone with respect! Alex will go out his way stop what he’s doing just to make sure you have everything you came in for !! Davenport is really lucky to have him !!read more
The Trulieve store in Davenport is super handy right off I-4 at Hwy 27 in Davenport and has ample parking. I gave been… there twice now and have been pleased with the service both times. The folks are welcoming and friendly. Beth was rep who helped me last time and she was a pleasure to work with.read more
What a professional and friendly experience it is to shop Trulieve Davenport! Every time I’m there I have the best… experience! Thanks Addy for keeping me informed and always on top of the newest products, you’re the best!read more
Gina was very welcoming and friendly. She made my experience a good one. Definitely will be back!
What an amazing place, beautiful & clean, but most importantly the staff!!I was greeted by 2 wonderful people, they… were so kind & inviting, made me feel so welcome, to that I say, thank you toMARIETTEAndGINAYou 2 are great!!!! Thank you for making me feel special!!Then I went in the back & metADELIZLet me tell you that girl knows her stuff!!! She was so helpful, she answered all my questions, explained how to use the devices, what is good for what etc.So if you want a great place to get your medicine, go to Trulieve in Davenport!& Give a shout out to my 3 favorite people that will take EXCELLENT care of you…ADELIZ!!!! GINA & MARIETTE!!!!THANK YOU!!!!read more
For a brand new store their customer service is already leaps above the other Trulieve locations that I’ve visited.… They have done a great job of keeping patients informed of wait times. Anthony has helped me twice. He was very knowledgeable. Both times he was able to make sure I got exactly what I needed for my ailments.read more
The store is awesome, super clean everyone is very friendly and polite. Decent and diverse amounts of products in.… Quick in and out service. New store with new people so normal quirks nothing major. Beth is the best super friendly and polite.read more
Great, clean, friendly. Little busy, but that’s to be expected of a brand new place around Christmas time. Very happy… to have this store this close. Receptionist was extra cheerful. I don’t remember the name of the lady that checked me out, but she was very nice and accommodating of my questions.read more
I love the new spot in Davenport. It is very close great product. All the staff in store is very friendly and helpful.… I would highly recommend this store to all my friends and family.read more
Great location! Staff is extremely friendly and welcoming and the manager Alex isn’t any different. Every customer is… sure to walk out happier than they came in with the kind service and excellent variety of products. Keep up the fantastic work team!! 🤩🌳☀️read more
This place is great. Anthony was the most helpful and professional at the same time. Thank you much for the pleasant… atmosphere and all the people there.read more