I don't have a card. I never visited your store. How did you get my phone number
It was okay the dude I had, had black nails at first his personality was alright but he just started to act like a prick after I asked a few questions but the eighth I bought was two grams short and same quality weed from the street definitely not going back other people there are cool
2 stars because the product was good but customer service has always been an issue, I walked in and waited in line with about 4 others to check in no big deal, I check in and wait about 5-10 minutes and see everyone I watched check in before me go to the back, I’m waiting, and waiting, more people come in and check in, you’d think they would be after me? Nope I watched someone check in right infront of me and then get called back and told “we will be right with you” I’d rather let my card expire than go back here, go to “curaleaf” right down the road or “green dragon”, less wait times and cheaper and you will probably get more respect
You get in and out! Always have a variety of products. And everyone is very nice and helpful.
Great Place to shop....Great Medical.....Great Vibe with The Doctor...Great Vibe all Around...And Like always Medical Bud
Fun staff, great product selection. The edibles from trulieve are some of the best out there. Pineapple upside down cake is an incredible sativa flower and a fav. Prices are reasonable. The facility is clean and the product is high quality. Trulieve is the best brand for a dispensary in Florida. The product never disappoints. Highly recommend the sativa edibles for the experience. Flavors are delicious and the trip is fun! A must for higher dimensional beings.
Trulieve is awesome. They really know what they're doing
I was in your store today and had the best experience ever. I was lucky to have Deanna help me today. She is the Assistant Manager.She took time with me to answer all of my questions and in the process taught me a few things. She made great suggestions and really took care of me in a way that I have not been in your store before. Deanna blew me away with her concise and informative answers to my questions. I am not use to being taken care of like this in this kind of store, or anywhere actually.Store manager please thank her for me (my last name is different). She is an asset to your business.Update: I apologize I had her name wrong. It is Deanna.
Biggest of all dispensaries. Price margin for all budgets. Great varieties of strains and potential. But not the highest in the market for percentages of the products available.
Trulieve by far has the best selection combined with quality of products and pricing hands down!! My man, the budtender with the sunglasses, is on point and brings a awesome vibe to the dispensary! All the budtenders are great but he is my favorite!
Trulieve has gone downhill in the last month or so!!!! Their website is all but useless now, been hearing they will fix it tomorrow for a month now!!!!! Now try to place ground order, informed they changed policy back a week ago, can only get on Wednesdays again. Usually Out of stock on most every flower you try to order, would bring u in high THC on website but not the THC you'd get in your bag, getting rid of low THC, bait and switch😳😩 now,Englewood changed to an open door policy, no one hardly in the store, this way can have 1 employee less, they can get by paying 1 person to greet you from behind sales counter as you walk in, then wait on you as they finish with customer on hand.ALL ABOUT THEIR PROFIT AND BOTTOM LINENOTHING ABOUT THE CUSTOMERS THAT BROUGHT THEM TO THE TOP DISPENSARYHOPE YOUR EX CUSTOMERS, LIKE ME, NOTICEAND YOUR BOTTOM LINE FORCES YOU TO "NOTICE.". TOOHOPE TRULIEVE IS THE NEXT BUD LIGHT!!!!WAKE UP, GREEDY TRULIEVE EXEC'S!!!!!!
Great selection. Nice people. Service can be slow at times.
I got a kryptochronic joint based off Jons recommendation and I am blown away. Most excellent budtender, he knows his flower!
Long wait times. The express needs to be done away with. Hard to check in when you are driving. You can literally wait 40 minutes while all the express people come and go. Why even place an order? Good products and great sales… but lack of staff and the express situation is too much
Used to swear by Curaleaf bc they always had KILLER prices in comparison to Trulieve, but after moving away for a year and coming back I was very sad to see that there's been a rebrand and the prices have sky rocketed. The prices at Trulieve are now much cheaper, a one gram vape is 25 dollars and 100 mg pack of edibles is 12-15 dollars. Seems Curaleaf is now the company with the expensive prices, which is disappointing. A one gram vape used to be 25 dollars here, and the edibles used to be 10-12 dollars consistently. Its sad to see that the prices have doubled and that Trulieve is now the company with the fair prices. Never thought I'd see the day!
Big Shake ups at this dispensary. Slow service because they have fired the most competent. Long wait times even when you order a- head .They do not do delivery from the store that services an area/ The company posts bogus THC values on the Flower and then doesn't put any on the vapes and concentrates that are listed on line. The flower tends to be overly dry. I have pretty much stopped using this dispensary though I will order for delivery from a place an hour away just to here the delivery person complain. I give it an extra star because they are 1 mile from me.
Trulieve is the Walmart of dispensaries. Will be everywhere, and just like Walmart the service and presentation can’t be compared to Target (Muv, Cannabist, Curaleaf, Rise, just to name a few)With that being said, my expectations were low for this store. The wait was slow, the personnel in the front was ok. Some lead way when you ordering items and the flexibility of the staff, NOT IN THIS STORE. Maybe go a little further and Curaleaf might square you away. Just trying to help
My experience today was over the top I loved it. Danielle was just wonderful I really appreciate her help today
Kindness and expertise are attributes each and every employee has at this particular facility. If you have a question about any medication they offer, they have the definitive answer.Kudos. Thank you Savannah! Welcome home.
By far the lowest quality dispensary I've yet been to. Utter incompetence and mismanagement. The sales and inventory they advertise are constantly false. It is completely normal here to place an order, wait an hour and a half in store, then be told they have nothing you ordered, so you can either pay a lot more for a lot less or you can leave with nothing. The staff is incredibly slow, and while you're talking to them, the manager will take it upon herself to belligerently interject foolish comments about things she doesn't/can't understand. Deliveries aren't any better than pick-up orders. You will wait days, as in multiple, and they will be completely unreachable the whole time except when they contact you to say, surprise, they don't have what you ordered.Astoundingly incompetent. Consistently a frustrating and asinine experience, a waste of time, money, and patience. Fortunately they're not the only dispensary around, because I would genuinely go back to illegally buying brick weed at a bus station before I wasted another second or cent here. Pathetic.And to the staff: Do not bother responding to this with one of your 'contact us so we can provide a solution' messages. You can not and will not provide a solution, don't bother lying
My first time in Trulieve was good vibes thanks to Jerrad and Christians' help! They were so knowledgeable and pleasant to be around. I definitely will keep coming back thanks to the commodity and friendliness. Also when I came in with a broken tank it was replaced no questions asked! This is the type of service I want to receive as a customer. Kudos Trulievers!
I see this is the only negative review so I guess I am alone. I had an awful experience. I made an order that wasn't confirmed until Friday. When I went to pick it up Saturday I was treated quite rudely. I waited 45 mins before they took me back. Once seen I was told I didn't pick it up in time to get the discount. Furthermore the manager took it upon herself to lecture me about not following pickup rules. Once home The customer service rep. on the website was also very disappointing especially because they cut me off while I was chatting about this. I will take my money elsewhere
It's good, but super slow. With other dispensaries, I can place an order online and it's ready for pickup in an hour or so. With this branch of Trulieve it can take over 24 hours sometimes to just put 8 plastic containers in a paper bag. I placed an order 5 hours ago, and I'm still waiting. Like.... how...why? The cannabis is already pre-packaged, so I can't understand the long wait times for orders.With Curaleaf, your order is ready for pickup in an hour or less every time. Trulieve, speed it up!
They have good service but the information on the internet is usually wrong. They also don't call or text if they don't have what you ordered. Orders aren't usually ready when I get there.
I have been a medical marijuana patient since late July, and so far Trulieve is the ONLY dispensary I've been a patron of for several reasons. Firstly the products. The range of products is awesome. They carry a very wide variety of options to choose from in both strains and delivery options. Next is the staff. These people go above and beyond to help you. From the time you walk, or in my case roll, in the door the staff will greet you by name, then treat you as if you're a good friend and not simply a customer. It feels to me like entering "Cheers" from TV, "Sometimes you wanna go where everybody knows your name." That's the atmosphere. Even the other customers who are waiting are friendly and chat with you. I've been to the Venice, Florida location twice because my local location didn't have the particular product I needed. My regular location is the Englewood store, and I cannot speak highly enough of these people. If you have any doubts or questions about Trulieve, don't worry about a thing. They even take returns, which was a bit of a shock; but that's how determined they are to help you with whatever your needs are. So, stop wondering and get on down to your local Trulieve! They'll help you feel better!
After telling the person at the counter I was going to save my 50% discount until I buy a lot. And them acknowledging it. Somehow my 50% discount was used up. Trulief did not even attempt to correct the problem. I'll never be back Muv over guys. There's a new dispensary. It's much more accommodating. I can't believe you wouldn't correct your mistake. Heck you guys were the ones that offered to hold my discount for me. Thanks for nothing.. I won't be back. And I will not recommend you..
Jon is a top tier bud tender that knows flower. He always goes above and beyond to make sure I leave with everything I need. Englewood is the best trulieve hands down. They may not have everything but they do what they can to make it right.
Closed way too early before storm without notification or even a sorry we’re closed sign on door. Drove all the way there because google said they were open. Such caring and compassion right? Is this not medicine? The pharmacy was open today why not dispensary??? I will never use Trulieve dispensary again. Read the other negative reviews people. Wise up and stop making these owners rich. I used to be partial to Trulieve thinking they had the best products. I stand corrected and I will never return to trulies
Hi, I'm on my husbands account. Anyway, I have had my ups and downs with the store itself but there are some amazing budtenders at this location. There is Erin, who immediately made me feel like I had a best friend, Jared alwalys knows what im looking for, Cody is a great help, and Brittney and Savanna are great women who are always willing to help and bring a smile to your face.This is definately my favorite Trulieve location and I've been to quite a few.Signed,A Grateful Patient
Closed way too early before storm without notification or even a sorry we’re closed sign on door. Drove all the way there because google said they were open. Such caring and compassion right? Is this not medicine? The pharmacy was open today why not dispensary???
After telling the person at the counter I was going to save my 50% discount until I buy a lot. And them acknowledging it. Somehow my 50% discount was used up. Trulief did not even attempt to correct the problem. I'll never be back Muv over guys. There's a new dispensary. It's much more accommodating. I can't believe you wouldn't correct your mistake. Heck you guys were the ones that offered to hold my discount for me. Thanks for nothing.. I won't be back. And I will not recommend you..
I went to Englewood to pick up my order, only to find out it had been voided due to lack of product.Britany O. wouldn't let me leave until I was happy. She worked hard to find me something comparable. I am not an easy patient, due to tolerance etc., but she really worked hard to find me items that would work for me.She is the epitome of excellent customer service and satisfaction. Thank you.*edit*She wanted to know how they worked for me. I don't like Orange Bomb (tasted like pine trees and no effect) or Rebel Sour( also did nothing for me).
I just waited 55 min for a pick up, several people were sent ahead of me because they were having trouble finding my order, they said. I ordered two eighths and two carts. When they finally called me back they said they only had one of the items I ordered. Said their website wasn't working correctly. They didn't have three of the four items I ordered. They weren't out, they never had it. What a joke. Waiting more than twenty minutes for a pick up anywhere is too long, but to wait an hour only to be told they can't fill your order is absurd. Will not be back to this store again.
Their staff is always friendly and helpful. Good selection of items. Online ordering is available. Lots of discounts available in store.
You will be truly relieved that you came to this store.. the people here are so awesome
I absolutely love Erin she's always so personable and smiley really seems well educated and releasing to love what she does I'm really thankful for all of her help !!
I really do feel that the quality of your visit depends on the quality of your interaction with the employee you are paired with at the time you're in the store. That being said I had the best visit ever yesterday with my budtender Rosalyn.Rosalyn has the most inviting and warm personality with an equally great education on product and inventory.Thank you to Rosalyn for making my experience a great one yesterday. I needed it.
Ros is my favorite budtender, always smiling and always willing to help. She remembers you and what you like. She is amazing. Actually all of the budtenders at the Englewood trulieve are absolutely amazing and very caring.
I’ve been very happy with the Trulieve here In Englewood primarily due to the service of Rosalyn. She is fabulous, knowledgeable, professional and was a great deal of help. She knows the products and knows what to recommend for your particular situation. All the staff has been wonderful, but Rosalyn has really been to go to girl for me.
I really do feel that the quality of your visit depends on the quality of your interaction with the employee you are paired with at the time you're in the store. That being said I had the best visit ever yesterday with my budtender Rosalyn.Rosalyn has the most inviting and warm personality with an equally great education on product and inventory.Thank you to Rosalyn for making my experience a great one yesterday. I needed it.
I love Trulieve Englewood! Roz, Jarrod, Erin, they are all great people and nice to deal with. I love going in and seeing them all bcuz they are so friendly. 😊
I was a first time patient today and was very pleased with my experience!!! Rosalyn helped me out and she was just as sweet as can be!! She gave me the best customer service I've been given in a long time! She definitely made me feel at home and I'm very excited to be coming back in! Thank you! 😊
What a great place! Everyone is knowledgeable and super friendly.Constantly a great experience. Everyone here is nice, helpful and really friendly.
The process was so smooth and easy The doctor was very understanding and Lee in the dispensary was so helpful now I just have to find my perfect medium. Everybody was so helpful and I truly hope this helps with my pain. First time user never smoked marijuana in my life so I'm hoping this route takes me to where I need to be.
Overdried and Uncured product that loses potency within days. The secondary's vaporize into thin air as soon as the bottle is cracked open. Uneducated tenders at this location. This is the wrong place to go if you are looking for help. Was told that 100 other people would replace me and that my money doesn't matter. Steer clear of this place it is a huge waste of time and money
As quick in and out and they now have flower and concrete in many choices has greatly improved getting products back in
Most staff is great but the manager with the short white hair is a bit**. She’s the only one that ever gives me issues.
Update.. product was replaced without hassle. Thank you!I received a package that didn't have product in it! Staff member serving me was quite smarmy, a better-than-thou atitude.
Chad was awesome! He was so nice and helped me so much! He had me laughing most of the time and actually recommended great products. I felt very comfortable and not rushed. Thank you Chad!!
Nice people. Clean and very efficient. Love this place❤️
Rosalyn is hands down the most genuine, caring, loving employee at this location. She listened to all my needs and helped “Kiki” find the best products for me! Ive never felt better! Kiki is such a sweet young lady and Rosalyn needs to be recognized for her hard work and effort and care for her patients! If you ever need a consult or don’t know what products are right for you, definitely ask to speak to Rosalyn!!
My 1st time to Englewood Trulieve and it was the best experience, I give them 5 stars! ⭐⭐⭐⭐⭐Rosalyn, was awesome and very sweet. She is very knowledgeable to help get what I needed. . Everyone was very nice and friendly! I will be back! Thwnk you Trulieve Englewood!
First time experience in any dispensary and I felt right at home. Ashley was an amazing help and made the first trip a easy and mellow experience! Will be back asap!
I love Trulieve. All the staff are pleasant to deal with and I like the quality of the products I purchase here.
Rosalyn is the ONLY reason I continue to visit this location. She is supurbly knowledgeable on all the products, friendly, and does a great job at getting to know the individual patients needs for their ailments! This locations turn over rating in staff leaves it lacking in that personalized experience some of us patients count on and without Rosalyn in this location I would most likely change my ordering process all together. A+++ budtender all around!
Love this store ! Miss Ros is always there to help make sure I get the right medication and dosage. I strongly recommend anyone needing assistance to ask for Miss Ros. Thanks again Miss Ros !
Meh, the older lady with short white hair is not so kind. Everyone else rocks, especially daytime Manger. Some dude I forgot his name but very helpful and kind. Takes time to listen before telling you that your wrong. When you're not lol. Venice customer service now they have right management in place rocks. I'd go with them. IMO
Amazing clean polite staff and fire products Rosalyn was amazing helping me find want I needed professional and friendly I'll never go anywhere else
Adriane was very helpful and nice.Always good people when I go there❣️
Beautiful team and store. Great first experience, thank you for your kindness and expertise!
Clean, friendly service, sometimes doesn't have much of selection left for the Walk ins. But I am overall satisfied with the store. Enjoy the convenience of it being located in town. Everyone is so helpful I am disabled and everyone in the store was so happy to offer me assistance.
One of my eights had absolutely nothing in it, brought it back on labor day weekend, and they took care of it right away. Understanding it wasn't my fault they jumped me in line for waiting all day the prior day. The manager has red died hair she was awesome. If you know her name please post it so everyone knows how awesome she did. Ty again
I was helped by Cortney on my last visit and she was very helpful. Her knowledge of the products was extensive. She was friendly and very kind to me as I told her about my needs. I would recommend her to anyone who uses the Englewood location. I want to thank Cortney for all her help.
This is my favorite Trulieve location by far. Always quick service and knowledgeable staff. My favorite is Cortney, always answers my questions and has one of the most fun personalities in the store. I have other locations that are more convenient but I always go here for the top notch service and expertise.
I’d like to say I’m always treated like any other customer there but when I walked up a kind lady held the door open for me. As I sat and waited for my order she informed me on their deals and such. When all was ready I walked in and Cortney the bud tender was more than happy to help w what I needed and definitely I’d recommend her and Mike Wolfgar. By far the best customer service hands down
Being my first time there. Michel was very helpful, answered all my questions and helped me with my order.I was a little nervous , but they made me feel at home.Highly recommend Trulieve .
Rosalyn went above and beyond to make sure I was well taken care of. She took her time and made sure I had everything I needed.. Rosalyn truly cares about the patients and had my best interest 100%. She updated me on everything I need to know about my points, discounts, how to pay and many more helpful things. Everyone at this location was incredibly kind and I highly lol recommend coming here for your medical needs:)
Courtney is a Rockstar bud tender! Her personality helps to create a fun and warm overall experience at Trulieve. I highly recommend this location. And I also recommend that you ask for Courtney, personally.
I love that there is a trulieve here since the other is all the way near the C Harbor bridge. Great store, friendly atmosphere, got some good deals here when my card was renewed.
Love coming in and bringing our dog. Everyone love when the doggy comes! Everyone is friendly and helpful.
Our online order was handled very well, good communication, minimum time to wait for product..m the store seems to be in little bit better shape than the one in Port Charlotte...
Everybody was smiles they acted like they wanted to help you sales staff was very knowledgeable with their products very good experience always is every time I go
It was my first time going into any kind of a dispensary and I wasn’t sure what I was looking for or needed but had an idea of what I wanted, Cortney helped me and was so friendly and helpful in choosing the right products and what type of buds I wanted to get. She was so nice and I can’t wait to go back and see her again
Trulieve Management take note you need to make sure Mike "Wolfgar" at Englewood Trulieve never leaves your company! His service and knowledge is superior and his customer service will keep me coming back for sure. He is an A+ employee that actually knows what he's talking about and takes the time for the patients needs which is such a breath of fresh air! Management material Trulieve!!!!!
The employee's always make my visits easy and fast. So knowledgeable about products. If you have a question they have an answer for you.
2nd visit and had the pleasure of working with Courtney. She was amazing and found the right product for me by asking the right questions and praying attention to my needs. The entire staff was welcoming and professional. Thank you fir all you guys do.
Great service from everyone at Trulieve Englewood, especially Julia. She went out of her to be helpful. Much appreciated.
The most friendly helpful staff of all locations. Always clean and never a long wait. Great location. Very satisfied with the employees and the selection
Worked with Gabby today in the Englewood store. She was very well versed in the different medications. She made recommendations that I accepted after we discussed the benefits. She was smiling and so compassionate. It was really a great experience. Thank you Gabby! p.s the last name on this is wrong it’s a previous name. Thank you.
This might be my new favorite location. Very clean store, everyone was super friendly and it was probably the fastest(Less than 10 minutes in the building) Trulieve experience I’ve had. Can’t wait to go back. Shout out to Charles on Security, made me feel welcomed as soon as I walked in the door and talked with me for the few moments I waited in the lobby. If I could have this experience at every Trulieve, I wouldn’t go anywhere else.
Best Trulieve around. Always clean, fast, stocked, and organized. Joshua Austin helps me check out almost every time I come in (which admittedly is a lot) and has always been the absolute best to me every single time!! Love this shop.
Caitlyn was my bud tender. She was so kind and compassionate! I actually started to have a trimmer attack and just by her talking to me she was able to calm me so I could make it back home! Thank you for that. There should be more people like you in the world:)
The first time I went to a Trulieve, it was in Venice, I walked out after 45 minutes and was so disturbed over the ordeal I swore to never go back.Fast forward to today 1/22/21 I found myself in Englewood & I needed my meds. This was just minutes from my destination.Very fast and friendly check in. All the staff seemed attentive. Cortney helped me today she was very kind and knowledgeable. Her patience was very appreciated too. I highly recommend this TrulieveI will definitely visit again.
Great job And shout out to Jocelyn. She is on top of it. Very nice and motherly treated me with dignity! Any issues I have she was truly concerned for and wanted to help fix. I will be returning shortly and am happy with overall experience!
I'm rather New to the dispensary. My experiences thus far have been surprisingly Awesome. Everyone is quite professional and extremely helpful. Haven't had a bad experience yet And would recommend them highly.
The staff seems very happy. This company stands behind their products. They offer a discount to seniors (over 55) on Sundays.
Had a very upsetting visit to this store. I was here a week ago and told Matt one of the managers that I had an issue with a vaporizer he told me he would be happy to replace it with a better one as they do not carry that model anymore due to its Inefficiency. But when I came back in with the product he was not there and none of the other managers or the store owner would honor what was said. Apparently they are fine with not having my business. I have never had any issues with Surterra standing behind their products!!!
We have used the north fort myers location for years . I am happy to switch to the Englewood location. I feel like I was talking to a very knowledgeable and friendly young man. Who went out of his way to really explain. How to use the product. I will only shop at the Englewood location.
Trulieve Englewood location is always so efficient, kind, and helpful. The selection is great and the staff is nice. Cortney is always a pleasure to deal with... She always answers my questions and is very knowledgeable. I HIGHly recommend this location.
Was in the store today and had a very positive experience. I had a consultation with Courtney which was extremely helpful. She was a great listener, and as a result, I believe she is guiding me down the right path to better health. Then Britany came in also and was most helpful as well. Kudos to these great employees!
The Englewood Trulieve store is excellent. It was my first store after getting my card. They have been very helpful, have a great store- it is beautiful, and the products I have tried have been awesome.
I have an easy and quick experience every time with Trulieve Englewood. The staff is amazing and super professional. Their product selection is always on point, and I never leave unsatisfied/unhappy. This location is close to my home and makes picking up very easy. Thank you Matt, Courtney, Kaitlyn, Jamie, and Terrence for exceptional service yesterday! 😊
Love Trulieve and Englewood. Clean and cordial, it’s always a pleasure to shop. Cortney makes it especially professional with all the respect a client deserves. I’ve known Cortney from previous employment and it’s so great to work with her again. I know I’ll be treated as well as everyone else.
Gas was great but they don't carry a lot of product. 800 mg cartridges are extinct.
This place is clean and has a great friendly staff. I was in and out quick with no problems. Cortney was awesome!! And was very patient with me as I looked for what I wanted. Happy my little town has a dispensary!✌
First off, if I could give more stars I would. 10+ and above. Courtney at the englewood trulieve location. She was beyond amazing. She helped me out with my order, and double checked for something different since there wasn't much available.. She had a smile the whole time. Was very friendly, and knowledgeable. Sweet and caring. I will definitely go back to see her.
I find my experience being served with respect and kindness.Jaime is so helpful and friendly . She tells me of new products, and never rushes me. I love my experience.
This is the best trulieve of the four I've been to in Sarasota County. Venice still struggling to process walkins versus online orders correctly and in a timely manner. This place is clean, efficient and has good staff. I go out of my way to go here because its better than venice.
Cortney is a GREAT budtender! Super knowledgeable on all the products, timely, and friendly! This location is by far my favorite Trulieve I have visited thus far. Always stocked with great products in a timely fashion! A+++
Another lovely visit in Englewood. So happy to have met Arlene today, who was both knowledgeable and helpful. She was a joy 🙂