Trulieve - Fort Lauderdale | Florida Dispensaries
Trulieve

Trulieve Marijuana Dispensary and Delivery in Fort Lauderdale, FL

1417 SW 40th Terrace
Ft Lauderdale, FL 33317

954.399.6595

Hours of Operation:

Mon – Sat: 9am – 9pm
Sunday: 10am – 8pm

Payment Methods:

Cash & CanPay Accepted
ATM Available

FLD

MMTC Dispensary – Open

 Fort Lauderdale – A Trulieve dispensary located at 1417 SW 40th Terrace to service Broward County medical cannabis card patients is open. Trulieve, the biggest dispensary brand in FL, strives to bring you the relief you need in medical marijuana products you can trust.

The cannabis plants Trulieve cultivates in its nurseries for this Fort Lauderdale store products are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible.

The Fort Lauderdale Trulieve staff is well trained to work with local certified doctors in the area to provide the proper products and the correct dosage to ensure patients get the proper care they need.

review

TRULIEVE MARIJUANA DELIVERIES RX – AVAILABLE NOW!

Trulieve medical cannabis products are available by delivery to your front door in Fort Lauderdale and throughout Broward County. Order online or call over the phone and have your medical marijuana products delivered.

Low-THC High CBD products are available for patients that have been certified by a recommending doctor who need non-euphoric care. You can call 844.878.5438 or email info@trulieve.com to schedule a delivery.

$15 Delivery Fee Statewide. Free delivery to patients 65 years or older and on all orders over $200.

Trulieve Florida

What People Are Saying

Sheila D.
Sheila D.
03:16 04 Nov 22
Everyone at this dispensary is always pleasant and helpful. The manager, Noah, was over the top great today. I had some returns and he was so helpful. The reasons didn’t matter. He just took them back and gave me a full credit. He helped me figure out my points and more. Noah is super knowledgeable, helpful and efficient. It was an absolute pleasure to shop with him today.read more
Eric P.
Eric P.
20:09 07 Oct 22
Met with smiles. Everyone is really nice. Wait was very short. Had everything I needed in stock. These people deserve some praise for their service. Best location I’ve been at. And will continue coming. Jeffery was also very nice and quick with checking me out.read more
A B.
A B.
21:00 04 Oct 22
Shelby and Fernando were absolutely amazing as always. Very knowledgeable and able to answer any question in not only a professional manner but a timely one as well. Will be coming back to visit them again soon. And if the rest of the staff is as welcoming as them, I think you’ll have some real good trulieve ambassadors to help grow this business even better than it already is.Much respect.read more
Renee S.
Renee S.
21:01 30 Sep 22
Fernando and Shelby treated me with a dose of great customer service! We all laughed together as strangers and they didn’t even give me fake smiles either! They were genuinely happy to be there. Just a quick 5 minute chat with them was filled with a pleasant exchange of positivity that I will always remember. Sometimes you can be at any random store and the people greeting you can drain your energy real quick just by being near them. That’s not the case with these two awesome Customer Service Reps! I hope that Fernando and Shelby will be at Trulieve Fort Lauderdale for all of my future visits!read more
MIKEY EL R.
MIKEY EL R.
23:59 23 Sep 22
The dispensary representative Yonder, is the very Best!, and I must say all the other staff including, Fernando, Reggie, and Olivia are extremely helpful when it comes to the knowledge with all the amazing products Trulieve has in there store.I would like to also give a big Thank you to the Manager, Christiana she cares about her customers, and everyone is very attentive, and humble. She has a outstanding professional attitude, and her management skills are grade A+ Love the staff.I must say the staff here is amazing including the security guard. I want to give a special Thank you, to Susana for assisting me professionally and understanding to what I am looking for, she even educated me a little with indoor grown flowers. She is super awesome. Thank you Susana for your excellent customer service. I really Love this place.read more
Dominik J.
Dominik J.
00:06 10 Sep 22
Tried out the capsules. Didn’t work well for me. Came into the store for a return and Fernando Santana has been great, walked me through other options that could work for me. Great knowledge on his products and what he is doing!read more
Blake W.
Blake W.
15:51 12 Aug 22
The parking isn’t the best!! The Tall Noah is great!! Best service in the Industry. The little guy named Noah needs to learn about customer service and when yo keep his mouth shut. The security is great I always feel safe!! Hopefully the little Noah can learn a thing or two from the talled Noah!!read more
Ryan S.
Ryan S.
23:45 20 Jul 22
I had Great experience in the store the staffs is very friendlyAnd very knowledgeable!If I can make any recommendations to make the transitions go smoother for everyone that would be to add the THC % to the website on the concentrate oil section you guys have it for the flower and your competitors have the % on there sites as well for there concentration section , I think it would save a lot of ppl asking questions and questions being answered that don’t need to really be .read more
Jessi A.
Jessi A.
23:40 20 Jul 22
This is a great place to come. Everyone is super helpful and friendly. I’ve never had a bad experience. Today Noah was especially helpful!read more
Dani B.
Dani B.
22:48 11 Jul 22
Placed an order was never sent a confirmation text or email. I figured it was my license I tried coming in to see if I was able to order and my license was fine so I asked if they could honor the sale for those products that day since I was never alerted they had my order. The manager asked why I didn’t just come in to see that day? Because I’m not going to leave work and wait an hour not knowing if what I ordered is even available had I been given a confirmation email or text I would have taken the time to leave work. I have only shopped at Trulieve for years since I got my medical card, I’ve spent well over 40k there and the manager couldn’t rectify a simple error. Time to bring my business elsewhere, good riddance Trulieve.read more
MIKEY EL R.
MIKEY EL R.
22:43 09 Jul 22
The dispensary representative Yonder, is the very Best!, and I must say all the other staff including, Fernando, Reggie, and Olivia are extremely helpful when it comes to the knowledge with all the amazing products Trulieve has in there store.I would like to also give a big Thank you to the Manager, Christiana she cares about her customers, and everyone is very attentive, and humble. She has a outstanding professional attitude, and her management skills are grade A+ Love the staff.read more
Samuel E.
Samuel E.
14:17 09 Jul 22
I’ve only been in a few times, but 3 things remain consistent:1) parking is terrible.2) prices are… okay at best(to be fair, they do stand behind their products)3) the staff has been awesome. Most recently I was assisted by Noah.Big shout out to Noah:I’m a huge stickler for customer service etiquette, and Noah did NOT disappoint. Of the associates I’ve worked with at this location, he was the most confidently knowledgeable about the products. 10/10 for this dude!read more
Alexei M.
Alexei M.
22:05 05 Jul 22
All this is new to me, but they explained all the questions I had, educated me about all new ways to treat few conditions I have. I’m pleased and happy to know that these places care for me as customer. Alice was amazing, she took her time to help me. Love herread more
Dutch M.
Dutch M.
21:52 17 Jun 22
Been here a few times and every time I go it’s a great experience… Fernando and Matthew are awesome, very knowledgeable of the product and very helpful… 5 stars, two thumbs up and 10 out of 10… Love this place!!!read more
jahsunn D.
jahsunn D.
16:28 14 Jun 22
They have made positive changes in the staff hiring at Davie location, the managers have everything running smoothly. Just when I loose confidence in this company, they improve for the better. The males check- in’s at the door always have personality and remember your name. Even your security guard interact with the client’s..You earned every star .Peaceread more
Brandino 6.
Brandino 6.
22:36 09 Jun 22
Yondeoz was a great help and made me feel really comfortable for my first time being in a dispensary seeing has I just got my medical card today. Definitely recommended some great products and told me information about upcoming deals and current deals!read more
Samantha D
Samantha D
20:33 19 Apr 22
First TimerI am a first time customer, and was not very knowledgeable! Your whole staff is amazing, but Yonder was hands-down the best. Yonder spent much time with me and helped me understand what was meant for what, what time may be best. Take note on what works best for me, etc. but also he was so patient. Yonder is definitely an asset and because of him and other reasons I will be repeat and be a lifetime customer. Thanks again Yonder!! Definitely deserves recognition.. I already went for a 2nd time. If you go to the Fort. Lauderdale Location and want the BEST ask for Yonder, trust me you will not regret it. I promise!!read more
Remy C.
Remy C.
23:14 17 Apr 22
This place is not efficient at all. I’ve been waiting for 45 minutes to place an incredibly small order. There have seen 3 people since I’ve been here. Could be incredibly more efficient.read more
Cedric Van G.
Cedric Van G.
03:34 12 Apr 22
I don’t usually visit Trulieve as I see it to be overpriced and super busy. I’ve been twice and the first time there was no one there, but on the second visit, both right before closing time on a Friday, there was about a 15-20 minute wait. The service was great, but the lady helping me couldn’t give me hardly any information on the carts and didn’t know what any of the indicas ,other than the ones that were self described in the strain name, flavors or even what they kind of tasted like. Other than that great store.read more
Victor R.
Victor R.
18:58 28 Feb 22
Only good thing about this place is the staff. They are amazing.Now this wait system is out antiquated. It just makes everyone in the lobby mad. You need to figure out a more expeditiously way to get patients their medication. I saw the elderly wait over 45 minutes outside waiting for service. Unacceptable. You need to do better.read more
Michele N.
Michele N.
13:56 20 Feb 22
I just got my MMC from the marijuana Dr. Just a few feet away from trulieve. Once I walked into Trulieve on 2/19/22 I was greeted from the front desk. They gave me a card to scratch when I scratched it I immediately won 50% off my purchase, along side 50% off for being a new patient. Charles S. & Rachel B took spare Time showing me all of their products and what would be best for me. I was treated so kind and was happy because this process was very easy. I recommend everyone come to this place for the amazing customer service and hospitality. Thanks again for an amazing experience.read more
Bob A.
Bob A.
15:00 17 Feb 22
Kareem is one of the greatest associates I have ever encountered. Every time I come into this location I know I’m going to have an incredible experience, this team is one of the best teams I’ve ever been around. I love this team and the people that are here. I do believe Kareem is deserving of a management position. He has earned my respect and love every time I’m in the store. This team is special, and Kareem is a shining star.read more
Bob A.
Bob A.
19:32 16 Feb 22
Kareem is one of the greatest associates I have ever encountered. Every time I come into this location I know I’m going to have an incredible experience, this team is one of the best teams I’ve ever been around. I love this team and the people that are here. I do Kareem is deserving of a management position. He has earned my respect and love every time I’m in the store. This team is special, and Kareem is a shining star.read more
Steven H.
Steven H.
21:15 01 Feb 22
Prompt service. Knowledgeable staff. Mostly decent prices. 50% discount for first purchase. Non card holders are not admitted unless you are a registered Care Giver. The address on website is wrong. They are NOT on SW 40 Terrace. They are in a strip mall on SR 7 (441).read more
Natalia De V.
Natalia De V.
00:01 14 Jan 22
Always a great experience. All of the staff is very nice but Kareem goes above and beyond. Every visit he greets me with a friendly attitude and makes sure we all have a good time while we wait. He checks everyone in quickly and always wishes us well as we leave. Amazing employee.read more
Frank
Frank
21:13 06 Jan 22
I met with Kareem and though I made an order online, when he took me at the counter, he took it upon himself to suggest better strains and provided a much better deal than what I was already willing to pay. Putting it simple, I ordered 5 products totaling $220 and for $240, was able to get me 9 products that undoubtedly have provided a much better experience using when compared to the previous products. He was polite and knowledgeable and provided A1 service! Best experience I’ve had at Trulieve and hope I run into Kareem again!-Frankread more
Sumer H.
Sumer H.
01:17 19 Dec 21
I enjoy coming here, very clean, pleasant staff. However this one particular employee truly stands out! His name is Kareem, he greets all patients! By there name as we open the door! He is full of energy can definitely lights the room! He shows leadership, ownership, and takes pride of his work.read more
Saundra P.
Saundra P.
02:58 16 Dec 21
I absolutely love this location and one of the reasons why is because of Kareem. When I go into the showroom I’m always hoping he’s my budtender because he KNOWS what works for me. He listens to the patients needs, makes his recommendations, and options to chose from. What impresses me the most was, he remembers what I like and as soon as he sees me he gets busy gathering new strains he thinks I’d like! (He’s usually always right too!) Kareem is enthusiastic, knowledgeable about the product and is always smiling, you can see it through the mask it’s so genuine. Kareem makes Trulieve Ft. Lauderdale great.read more
Darkthingsjo
Darkthingsjo
14:34 09 Dec 21
Kareem D is an employee who goes above and beyond for customers. I have first hand experienced not just his willingness to help a customer but his eagerness to solve any issues. One example is: I came in close to closing, and he made the decision to let me in. In return making the customer happy.His professionalism and motivation to succeed shine through in his performance. I would like to personally thank him for making my visits enjoyable.read more
Shayna L.
Shayna L.
00:36 02 Dec 21
Great place! Friendly staff, great music playing, great product. And every time we see Kareem here, he is beyond kind, friendly, and helpful. Strongly recommend going, and make sure you say hi to Kareem when you do!read more
Sensei W.
Sensei W.
23:55 27 Nov 21
Too focused on the money instead of the patient. The worst wait times and customer service out of all the dispensaries I have frequented. For the amount of money people spend with them you would think they would take better care of their patients /customers. This is just my opinion and nothing more. I know that there are a lot of die hard tl fans out there. To ea their ownread more
Kimberly H.
Kimberly H.
23:13 15 Nov 21
I always have a good experience here. Best part is they accept debit cards as payment. Kareem at the front always greets you, make you feel comfortable, and gets you in and out quickly. He does a great job at managing the traffic in the lobby.read more
Iam R.
Iam R.
01:51 11 Nov 21
I must say, as a first & second time experience, Rachel & Kareem have the expertise & knowledge to have made it terrific!It seemed a bit busy, a bit daunting, eyeballing the crowd out front, it seemed like this wouldn’t be a fun outing.Kareem extinguished all that! Rachel was just so helpful!! Unreal attention to details!Having good employees is key to any business, so don’t lose these two Gems!read more
Santina I.
Santina I.
20:17 30 Oct 21
Usually I just kinda come in get my stuff and go but I wanted to shout out the new check in guy Kareem I’ve only seen him a few times but he is definitely the best this location has had. Good energy, remember names, and customer service skills are great! Also shout out to my cashier Sabrina she was wonderful super helpful and really sweet. Thank you guys 🙂read more
Shakeva H.
Shakeva H.
23:23 25 Oct 21
The staff here are very patient and friendly! The wait isn’t too long and the products are 10/10! Kareem is an amazing worker. His service is amazing and he should get a raise. The personality is top tier. You can tell he loves what he does. 😌read more
Jana C
Jana C
21:38 25 Oct 21
The people that work here have the patience of a saint! I always witness so many grumpy customers and they are always able to keep their calm( no matter how horrible these people are to them). I’ve personally never had any issues with my orders or check in. Any problems people have are literally user error, it’s never their fault !!!! People are so rude to them it’s crazy, and they are continuingly genuinely calm and peaceful. Kareem, Andrew, Nicole and Evan are a few of my personal favorites, as their customer service skills are UNMATCHED!read more
T. R.
T. R.
21:37 23 Oct 21
Trulieve as a brand and company have always been stellar. This location is my home location and I say that lovingly. The staff time and time again has not only shown patience, but grace under fire on those times patients have clearly been white-knuckling their own withdraw. Kareem was a great first point of contact for the company for a referral I brought in today. Keep up the good work. 👍🏻read more
Karina P.
Karina P.
21:45 21 Oct 21
I’ve been to this location a few times and I am always greeted with a smile and a friendly gentlemen named Kareem. I was approached with kindness and the check in process was very quick. This is my now regular dispensary location 👍🏼read more
Lauren L.
Lauren L.
18:28 20 Oct 21
Kareem D at Fort Lauderdale is the most up beat person always has a positive vibe , hes always so helpful an friendly. He goes the extra mile for his patients. Finds a solution to any situation at hand for the patients and leave happy and pleased .. his energy is so amazing an upbeat he’s definitely manager material ! Five stars in my book!read more
Danmara A.
Danmara A.
18:04 19 Oct 21
Love this place!! The welcome I always get is amazing! All of the staff is always so nice and pleasant and very informative. The place is spotless and the products are top notch!read more
Alexie M.
Alexie M.
20:12 18 Oct 21
I stopped going to Trulieve over a year ago due imaginable wait times. I tried a different location and had Kareem to assist me. He was patient, knowledgeable, helpful, and the went extra mile – I can tell you that has never happened before. Ask for him, he is worth the wait!read more
David L.
David L.
18:39 17 Oct 21
Another great experience at Trulieve today! Matthew was a great consultant, giving me all the tools I needed to make the right purchases. Although it’s not the closest to my house, Trulieve is my go-to dispensary in Broward county.read more
Zadeel1
Zadeel1
20:56 08 Oct 21
Love it! Staff is great. Never have any problems. Only bad thing is the parking but other than that, awesome.
jakepenrod
jakepenrod
00:03 03 Oct 21
I first had a terrible review of this place unti I came in today. I talked to a man named Kareem and he was the most helpful employee I have ever met. Changed my whole outlook on the place, new how to communicate, new the product and made me super motivated to return. At first the employees seemed off at times but his energy seemed to brighten the room and put people at ease.read more
Wayne S.
Wayne S.
17:07 12 Sep 21
Second time coming to this location over the Dania Beach location. This location by far is one of the BEST ones. Kareem was EXTREMELY helpful in locating a product to help alleviate my symptoms, since what I ordered was not in stock WHEN I arrived to pick it up which was okay this time. This location though is by far one of the BETTER, bigger, and faster Trulieves that I experienced. It also has The Honey Pot Smoke Shop next door and the Medical Cannabis Dr. as well. Parking definately needs to improve or more spots made.✌️read more
Sarah B.
Sarah B.
01:20 01 Sep 21
The discounts and sales are good. Fort Lauderdale location has 10 to 15 parking spots for a busy location and it’s employees. Plenty people park illegally, pull in the exit and the instant sale holidays create havoc. I love the sales but maybe they should drop the high prices and have set sales to create a peaceful shopping experience. Also there’s a lot for sale close by waiting to become a parking lot. For public safety they should acquire the lot and make more parking ASAP.read more
Stsphenson B.
Stsphenson B.
11:51 30 Aug 21
Management has handpicked and molded well another great employee. Her name is Sabrina and she’s eager to ensure that we are well attended. Thanks Sabrinaread more
Melanie I I.
Melanie I I.
21:06 20 Aug 21
I like coming here very nice staff very comfortable nice flower I appreciate that and I appreciate the kindness of the lady today and her patients.. she was so helpful genuine nice nice thank youread more
M V
M V
19:09 15 Aug 21
Nicole is great. I happen to have her quite often and she’s very helpful and knowledgeable. My shopping experience is always a pleasure.read more
Madeline C.
Madeline C.
14:21 07 Aug 21
I have been to this location twice now and both times, they were extremely kind and helpful. my visit was with Sarahlee. I highly recommend going to her! if she is unavailable, Wilberto was also wonderful! Definitely going to be back to this one more often 🙂read more
Lewis J.
Lewis J.
20:42 05 Aug 21
I’ve been going to this location for a couple of years now. I completely agree with the high compliments others have given to this store. I can’t think of even one negative aspect of the product, staff or experience. It has been a challenge to park my car there a couple of times but that’s not a fault of Trulieve.read more
Wendy F.
Wendy F.
12:44 03 Aug 21
Very busy place but they’re really good about getting your order together fast and they offer deals on your first and second visit which is great.read more
M S.
M S.
16:10 18 Jul 21
The place was very busy and a little bit slow but once I got in and got my product I was very happy.I recommend the chocolate bars with strawberry very tasty..read more
Terry B.
Terry B.
21:10 04 Jul 21
Great service great employees.. Ready to help and answer any questions you may have. Only downside is typically busy with a 20 minute wait time even if you order online and small parking lot for amount of customers they have.read more
Stsphenson B.
Stsphenson B.
05:47 28 Jun 21
It’s time for a trulieve honorable mention. Most diligent person is Dean. He really work very hard and thrive for patient satisfaction. Most Prettiest smile and pleasing personality is Alina. She’s a pleasure always. Most humble is Roberto. A true gentleman who ensures happiness. Please keep up the good work!!!!!!!!read more
Nunya B.
Nunya B.
18:19 23 Jun 21
Some, not all, bud tenders have a little attitude problem (at the FLL location) when you ask them to see a scale. They will tell you that they don’t have one and to go home and weigh them so that you can see how much they weigh and if there’s any discrepancies just bring it back. But when you ask for a manager (manager also had a bad attitude) they will go ahead and give you the scale, with attitude, as if you’re stopping them from doing something. It only takes about a minute to weigh something. ***** I usually go to the Dania Beach location where they’re much much nicerread more
Toni W.
Toni W.
13:43 19 Jun 21
I had the pleasure of speaking with Dean who gave me a lot of good information. It was so informative and I left there with a better understanding of how to get the most from my meds. The employees are all so welcoming and willing to help.Need to mention my favorite Eileen (not sure of the spelling) as she is always smiling and upbeat. Love it when they tell me she will be helping me cause I know I will be well informed.read more
R R
R R
12:56 12 May 21
Trulieve has it’s ups and downs. Ive had great customer service experience in the past as well as terrible. Lately something really disturbing is happening. My orders have been altered or simply not processed, WITHOUT MY CONSENT. No previous phone calls, emails, nothing. Just this week, I placed an order with a not so common product that I was in desperate need of for a flare up, it was only available at this location (trust me, I much rather attend another store) and it was not processed accordingly.Last week there were two different issues with my order at the Dania location. No calls and my order was altered w/o my acknowledge.The lack of professionalism of this company is rising fast. Even though their prices are fair, their varieties are limited and of fair quality… they are nothing especial.read more
chris C.
chris C.
16:44 16 Apr 21
Update* i had this place as 5 stars but it has gone downhill so fast. Check in online for faster service and it’s as if you never checked in. I was told I had to wait 15 minutes and was there for almost an hour cause they carelessly deleted my name from the list. Then are laughing about It If I didn’t mention anything they would have had me there waiting still. Also this place used to be very good moving people in and out now it’s slow as ever. Honestly this is the only dispensary I’ve been to where I always have to wait an extended amount of time.read more
Booby F.
Booby F.
13:09 07 Apr 21
Went last week for my first visit after getting my card and I was extremely impressed with the experience! Alyssa Ramos was super patient and informative with me and helped me choose for my first buy and I had an awesome weekend because of it. Nicole also helped me out with some awesome recommendations and I look forward to buying from the staff again here!read more
RC R.
RC R.
00:38 07 Apr 21
Absolutely Amazing! Dean,- Sir, after having just two conversations with you I have to say you are the most friendly, professional, courteous staff member I have encountered upon walking into this location. Everyone is good here, but my last two experiences have been fantastic upon entry. Nina, -Thank you for your immediate attentiveness, incredible customer service, and heart felt empathy. You are the clear definition of Awesome. To anyone looking to visit this location, rest assured, you wont be disappointed.read more
Billy G.
Billy G.
01:09 02 Feb 21
First of all let me just say I love their stores layout. They had more than enough staff to take care of everyone’s needs. I have to give special recognition to Sydney (like Australia) because of her knowledge, courtesy, and how pleasant she was today. She went above and beyond in explaining the different strains and helping me pick what was right for me. She’s a shining star and will go very far in this industry. Trulieve rocks!!! Check them out and ask for Sydney!!read more
Troy B.
Troy B.
18:44 19 Jan 21
Very good service overall but especially when I see Aline. She always has a warm smile and seems like she goes above and beyond to accommodate you for whatever your looking for. I request her every time I make a purchase and she usually up-sales me which is fine. Thanks Trulieve!read more
Jackie N.
Jackie N.
16:29 16 Jan 21
This place is a fantastic dispensary. The wait is always minimal if you order and check in online – seriously, less than 15 min most of the time. But best of all is the customer service. Marissa K was fantastic; she searched for discounts for me and gave great advice for products I’d never tried before now. I also spoke with Esteban (the manager) who was at the counter as well, and he also took the time to discuss the products. They were so very helpful and welcoming, and I have never felt rushed, which is amazing considering how quickly they get people in and out of there. Great place (clean and very COVID aware) and fantastic customer service. Even the armed guard smiles.read more
Vicente R.
Vicente R.
21:28 31 Dec 20
I’ve been here a few times and I gotta to say this visit was one of the best. Sidney R. is a true delight. She made me feel how I make my clients feel( appreciated ). I didn’t feel like just a “number”. Her smiling personality shines threw the mask. I look forward to returning to this location in the near future.read more
David C.
David C.
16:54 01 Nov 20
I spoke to Diana, over the phone and she helped me come up with a replacement for the product I ordered that wasn’t available. She kindly reviewed my options. Advised me on possible best use of strain medication for myself. She taught me the difference between active strains and “in the couch” to sleep strains. I am very thankful. Thanks again!ppread more
ufsimmons
ufsimmons
12:37 24 Oct 20
Best location in my area. The security officer is clearly visible and the staff in the lobby was extremely polite. I especially love the enforcement of wearing a mask and making sure the lobby is not exceeding capacity. I want to send a special kudos to JeanMarie 🤩 Thank you for sharing your family experience with me. Sending clouds your way 😙💨. Hope everyone is safe & healthy. Can’t wait to be back & only have 1 bid tender in mind 🤩read more
Joe N.
Joe N.
16:01 15 Oct 20
Easily one of the nicest Trulieve locations I’ve been to! The staff at this store truly makes all of the difference. They are beyond consistent and always address any questions or concerns. While there are too many names to mention I would like to greatly thank Aliyah, Alina, Nicole, Nina, and Laurence whom all make the process as easy as it gets! I know I’m missing a few but also a special shout out to miss Seharra who simply adds character to that lobby and provides exceptional customer service. If u haven’t shopped here yet do yourself the favor and stop by!read more
Nicole G.
Nicole G.
05:11 15 Oct 20
My new favorite restaurant! The hostess and servers were fantastic and helpful. Food was great. I loved the vegan nachos. Queso was absolutely perfect. With a reservation we didn’t have to wait at all. This really is the best place. I can’t wait to come back for brunch.read more
Joe N.
Joe N.
16:08 03 Oct 20
Easily one of the nicest Trulieve locations I’ve been to! The staff at this store truly makes all of the difference. They are beyond consistent and always address any questions or concerns. While there are too many names to mention I would like to greatly thank Aliyah, Nicole, Nina, and Laurence whom all make the process as easy as it gets! I know I’m missing a few but also a special shout out to miss Seharra who simply adds character to that lobby and provides exceptional customer service. If u haven’t shopped here yet do yourself the favor and stop by!read more
Alexandra P.
Alexandra P.
19:16 01 Oct 20
Trevor was awesome! I absolutely love how helpful this place is. You’ll find no better! Love trulieve! Tabitha is another awesome lady. Always so helpful and loves to chat. Go say hi!read more
Manny D.
Manny D.
12:22 30 Sep 20
Very busy & packed. The lobby was full, & so was the cluttered parking. Wait time was also 30mins. However with all that being said, the Trulieve front desk employees, security, & staff in the back were working very diligently to accommodate everyone as best as they could. Also Trulieve Ft. Lauderdale location is the most stocked store in S.Fla. Excellent attention & customer service considering. 🌱read more
Harry M.
Harry M.
14:08 29 Sep 20
This is by far the best location for great customer service. Sydney the sales associate was so pleasant and positive. She had such a good energy. That’s what sets this location apart from the others. Will definitely choose this dispensary again!read more
Vet T.
Vet T.
08:37 17 Sep 20
I try to come to Trulieve on sale days and for any discounted items. Ft laud treats me like I am normal. When I go to this Trulieve I get a hello by the staff and some days by a supervisor. There is a supervisor or manager named Brett that says hello to me personally and makes sure i know the sale for the day. Ft laud is where I get my medicine and to be treated normal.read more
Robert E.
Robert E.
17:26 14 Sep 20
Aline was so polite to me and asked me about my symptoms. She helped me find and waited for me to research the statins to pick the best one for me! Then she gave me her opinion on what strains I should try that personally fit my preference . On top of all that she didn’t rush me and made me feel very welcome at the shop . Every time I go I will ask for her because she is the best !!!! :))Update: 9/14/2020 I made another visit to Trulieve again and a gentleman named Adam helped me so much he gave me exactly what I wanted and he understood my medical issues and made me feel welcomed. The people I’ve encountered at Trulieve have been awesome and super friendly I couldn’t ask for a better staff team honestly keep doing what you guys are doing !!!read more
Lauren B
Lauren B
17:16 14 Sep 20
The best Trulieve store, their staff go out of their way to make sure you get the right product for your needs. Best customer service anywhere, professional and knowledgeable. The store is immaculately clean and social distancing is strictly enforced. Thank you for providing a consistently great experience.read more
Parker H.
Parker H.
21:32 10 Sep 20
Trevor and Adam are amazing at what they do! They treated me with the best customer service someone could ask for
Robert E.
Robert E.
19:04 10 Sep 20
Aline was so polite to me and asked me about my symptoms. She helped me find and waited for me to research the statins to pick the best one for me! Then she gave me her opinion on what strains I should try that personally fit my preference . On top of all that she didn’t rush me and made me feel very welcome at the shop . Every time I go I will ask for her because she is the best !!!! :))read more
Zenaida C.
Zenaida C.
20:58 08 Sep 20
Customer service was amazing. Helped by By Sidny R. And the experience was a 10/10. Never a lone or waiting. Sidney Did everything to make sure I was happy.read more
chris C.
chris C.
20:23 05 Sep 20
Update* i had this place as 5 stars but it has gone downhill so fast. Check in online for faster service and it’s as if you never checked in. I was told I had to wait 15 minutes and was there for almost an hour cause they carelessly deleted my name from the list. Then are laughing about It If I didn’t mention anything they would have had me there waiting still. Also this place used to be very good moving people in and out now it’s slow as ever. Honestly this is the only dispensary I’ve been to where I always have to wait an extended amount of time.Also edibles which must be eaten orally don’t qualify for the oral prescription. I have to call my doctor to add it. But this information wasn’t given to me until I was trying to purchase them. I think that info should be known before someone waste so much time waiting in line. How do you add a product that probably no one has access to especially on a Saturday when most doctors are closed.Swear to god this was the last time I’ll ever go to Trulieveread more
Jack M
Jack M
19:25 05 Sep 20
Very long wait time.
Nicole H.
Nicole H.
23:10 02 Sep 20
I love this place, Excellent Quality and time efficient. Very clean, and product is great worth every penny. I Will keep coming back! FYI pineapple upside down cake is a great bud to smoke in the morning to get your day going and get you relaxed and ready.read more
brian T.
brian T.
16:47 01 Sep 20
Today was my 2nd time. Laurence K. Immediately began to help and put me at ease. He explained things simply, answered all of my questions, and I had allot. Thanks! Great place!read more
Gabby R.
Gabby R.
23:28 17 Aug 20
Worst dispensary in south Florida. Never have any product and the slim chance I am able to order flower online it takes over a day to process and then I get a call the next day saying that my order needs to modified because yet again you ran out of product. Maybe stop opening so many locations and focus on keeping your current locations stocked and running smoothly. Use to love this place but sadly will not be returning.read more
Michelle A.
Michelle A.
15:39 09 Aug 20
I have been to different Trulieve locations. I have to say the Ft.Lauderdale location is the best. Hands down the best. I even told my friend to use that location only. They consistently give great service and they take the time to really explain the products. Also, they are wonderful in solving problems. I had an issue and they made sure they understand my problem and Gave me a solution. I understand sometimes computers can crash and things happen but they always try to find the best solution. Ammar and Brett are the managers. The employees (I wish I wrote down their names) are pleasant and positive. You can tell they have a process and a great atmosphere when you get there. Thank you guys.read more
E T
E T
06:13 02 Aug 20
This place is great! A store may not always get everything right,or have control over every problem, but the employees have gone out of their way to fix any issues and accommodate my concerns. I can tell they’ve been listening to feedback and strive to make things more pleasant. They have been kind, appropriately funny at times, might share a short story good vibes overall. As a frequent visitor I have had especially good experiences/interactions with these folks:DeanEvanGiovanniAnthonyKarenManuelTabithaHurtzAdamEvanAlineread more
Flynn R.
Flynn R.
16:36 31 Jul 20
Manny was super nice and very helpful. Definitely made the experience more pleasant. Very patient with all the questions I had and gave his opinions and thoughts which was greatly appreciated. Definitely someone who has a strong customer service backgroundread more
Jordan S.
Jordan S.
01:45 22 Jul 20
Love the place! Clean, friendly staff, lots of room in the entrance, so good for social distancing. This was my 3rd visit and Anthony Mele is not just a salesman, he has so much knowledge on every product sold in the store. He seems to have a real passion for his job and makes it a goal to keep every customer satisfied with their purchase. Overall, his assistance was excellent and I’d like to see him again when I make my next purchase!read more
Jessenia M.
Jessenia M.
11:20 16 Jul 20
This location is amazing! Since I’ve been coming to this location, I’ve been lucky enough to be assisted by Manny each time I go. He exceeds my expectation! He’s a tremendous help, always thorough about the process and very knowledgeable about the products. I trust his recommendations! Excellent customer service and professionalism. Trulieve is very lucky to have him!read more
Kim D.
Kim D.
21:38 11 Jul 20
I prefer to go to this location over any other, all the staff are really dedicated to the customers needs. Who ever is choosing the staff to work there is Awesome because most of the people seem really nice. Manny is educated on all the different strains, always very helpful , nice & genuine. The best customer service hands down. I believe t most important part is the greeter at the door as well. That girl Nicole always welcomes you , most nicest person you would wanna meet. Let me not forget Charlies he is a sweetheart. Keep up t good work everyone!!!read more
Nicole C.
Nicole C.
21:19 10 Jul 20
Great service, great quality, friendly people, and a wonderful atmosphere. Every employee here is happy to help you if you have any questions. I usually get assisted by very knowledgeable and attentive employees named Trey and Manny. They both have great customer service and are willing to help find the best type of product for anything that’s going on. Overall, it’s a great experience and you feel taken care of. Also, Nicole is usually the one who checks me in, she is so nice and sweet!!Trey and Manny, you rock!!!read more
Ron C.
Ron C.
18:45 09 Jul 20
1st time using this dispensary. Chris, Jessica and Roberto did an amazing job walking me through the process (discussing my order, the delivery, payment, etc), communicating the steps from ordering to delivery and finally a perfect no contact delivery making me feel 100% safe during this COVID crisis! I am now a loyal customer and have made Trulieve and especially this location, my one and only shop! Having associates who care and contribute so much to making a customer understand the process and feeling valued and welcome as a customer, is what its’ all about! Thanks you all for all of the hard work you do! It IS appreciated!read more
Mr C.
Mr C.
20:45 08 Jul 20
I’ve been to a lot Medical Dispensary’s up & down the state of Florida. Trulieve is by far one of my favorites. With that said, I’ve also been to a few locations offered by Trulieve. The Fort Lauderdale location never fails to please. Fantastic customer service, Plenty of inventory, & Excellent Pricing. The quality is what you expect. My man Hurtz is always a pleasing face to see. He’s always looking out for the customers!! Cheers Brother!read more
jonathan P.
jonathan P.
16:57 03 Jul 20
I’ve been going to this Trulieve since there opening and I would have to say it’s the best one. Especially when I come in and I ask for hertz my favorite medical consultant. He’s super professional,knowledgeable, and super nice guy. Never have to worry about my products or any questions hertz is there to make great recommendations and answers all questions. Come check out this Trulieve if you have the time and ask for hertz.read more
el m
el m
16:07 01 Jul 20
Nina and Trey were super nice and helpful and suggested great products for me to try! Every time I come to this location I leave happy. Great staff great selection.read more
Rachel J.
Rachel J.
20:22 26 Jun 20
Trulieve Ft. Lauderdale is by far the best run store. I love going there. The whole staff is amazing. Evan and Tabitha are the best bud tenders. They are so helpful and knowledgeable. They always know what I want!!! INDICAread more
Andrea G.
Andrea G.
19:47 21 Jun 20
First time here and I can’t wait to come back! Nicole is the sweetest and super helpful!!! Fast service and so friendly!
Vanesa V.
Vanesa V.
14:12 20 Jun 20
Man where do I begin I love this place!! Don’t go anywhere else. I saw Evan today and was so happy to have such a friendly face (even with a mask) to help me. Every time I come in I am welcomed and helped by the most wonderful people. I truly am grateful for this shop and all that it has done for me. I’m a life time customer!read more
Tiki G.
Tiki G.
02:56 20 Jun 20
I went in for one thing and came out with a bunch of GOODIES thanks to, NINA! I’m so glad that I had the pleasure of having her guidance and her expertise to help me get exactly what I wanted. Best of all, she was genuinely a kind human. I appreciate that. S/O to the rest of the staff. It’s nice that they remember your name.read more
SunJ
SunJ
15:59 16 Jun 20
Horrible each time I go. For my eighth time . I am never in their system. My order is always cancelled without notifying me by text or phone. I have complaint to the Manager , the same one. And Never get anything resolved. I always have customers come in after me and walk right pass me and get services. It is so sad. I got to find somewhere else.read more
Matt L.
Matt L.
22:56 13 Jun 20
I’ve had Manny M as my bud tender about 3 times and he is always the best. not only is he super kind every day, he’s so knowledgeable so you always know what you’re getting, and exactly how to use it. Literally one of the main reasons i come to this storeread more
Amanda G.
Amanda G.
23:59 29 May 20
I travel around the state for work frequently, I’ve used a few Trulieves And never experienced this problem with any other location. On Friday at about 5:30 I placed a pick up, nothing big something very small and routine. I waited two hours until about 7:30 and thought I would reach out to see if it’d be available by 8 (their closing time) so I call once and the recorded menu says longer call volume etc etc., I look online to their chat room help center as they recommended on the recorded menu, spend 30 minutes online waiting to be connected to a store associate…absolutely nothing. I wait on hold on the phone for 30 minutes….absolutely nothing. Until about 7:55 pm 5 minutes before they close they notify me it’s ready for pickup…seems very systematic to me. You need to understand you are a medical facility providing medicine to patients during a nationwide panic. You need to be held accountable for your communication efforts and mediums. Someone was able to fill my order before a single person was able to pick up the phone or answer an online chat. Professionally and morally inappropriate….do better Trulieve.read more
Sunshine T.
Sunshine T.
01:24 15 May 20
Great Location! Tabitha was helpful in filling my online order. She went above and beyond with quality service and said nice things to me to comfort me during a difficult time in my life.read more
Adam L.
Adam L.
21:50 05 May 20
First let me start by saying the level of cleanliness in the store from the second you walked in to the back room was spotless.Staff was friendly clean wearing masks and doing exactly what they were supposed to be doing.I had a wonderful experience with Dean and Tabby and the store manager Scott.I can’t believe how well you treat your customers and we have tried some of your competitors.By far you guys are doing the best of all of them.Keep up the great work stay safe wash your hands and be good neighborsread more
Dalia K.
Dalia K.
22:29 02 May 20
This was my first time at Fort Lauderdale Trulieve since I am from Orlando but Dean went above and beyond to make sure my needs were fulfilled in a timely manner especially since online was not accurate to what they had in stock and it was pick up only. Thank you very much Dean, you made my visit to Fort Lauderdale Trulieve truly a pleasure!!!read more
Spencer B.
Spencer B.
19:46 17 Apr 20
I have been to a few different Trulieve branches and none compare to Fort Lauderdale. Every time I go, it is easy and quick. I was greeted right when I walked in and was called back less than 5 minutes later to pick up my medicine. The Fort Lauderdale Trulieve staff is truly amazing! If you are able to go to Fort Lauderdale, I highly recommend going there!read more
Skincare with C.
Skincare with C.
15:50 24 Feb 20
Great dispensary! My order is always right and they move their line pretty fast plus if you place your order online they will have it waiting for you in express check out. They are able to keep most stuff in stock. They also offer a 20% veterans discount!(thank you for that) the dispensary is also kept clean and is welcoming and comfortable. The staff is highly knowledgeable about all the products if you have any questions. Parking can be challenging some days but everything else is a bullseye! I highly recommend.read more
Skincare with C.
Skincare with C.
02:39 09 Feb 20
Great dispensary! My order is always right and they move their line pretty fast plus if you place your order online they will have it waiting for you in express check out. They are able to keep most stuff in stock. They also offer a 20% veterans discount!(thank you for that) the dispensary is also kept clean and is welcoming and comfortable. The staff is highly knowledgeable about all the products if you have any questions. Parking can be challenging some days but everything else is a bullseye! I highly recommend.read more
Legendairy S.
Legendairy S.
21:42 27 Jan 20
This was my first time visiting one of these types of stores. I was nervous and not sure what to expect. All of the staff were very professional and very welcoming. Dean M (more than one Dean at this location) helped me find all of the products i was looking for and answered any questions I had. He really made the whole experience very enjoyable and went above and beyond to help me. I will only be visiting this location from now on! Dean, keep doing a great job and pursuing your passion. Thank you for your help Dean and ill see you at my next visit!read more
a b
a b
23:41 10 Jan 20
Very nice location! Very friendly staff. Last week Karen was very quick to offer me help, and you could immediately tell she took pride in her job. Knowledgeable and very helpful. She gave me lots of info with important details I didn’t know and didn’t consider beforehand. Would definitely recommend.read more
Raychal Ray R.
Raychal Ray R.
19:04 14 Dec 19
I love this location and recommend them whole heartily!!! Every single member on this team has extraordinary customer service skills and they work wonderfully together as a team. I want to give a special thanks to Sabrina, who gave me a wonderful experience today. I came in for my purchase and she helped me with my transaction in a timely manner with a smile. She definitely has exemplary customer service skills. I would also like to give a thanks to Don, who has been at this location since it opened and always leaves me with a smile wanting to come back again, because he is just so kind. Thank you Trulieve Fort Lauderdale for being the best dispensary in South Florida!read more
Toni W.
Toni W.
02:21 14 Dec 19
I have visited many Trulieve locations and have always been happy with the staff and product. I love the 12 days of Cannabis and while visiting yesterday I met Aline. She made sure to remind me of how dosing works and helped me to maximize my meds. Evan also helped by taking the time to continue educating me. I love the staff and am always greeted by everyone. The management, especially Brett and Susan are always helpful as well. Kudos to a well run organization. Make sure you cc your bosses as you deserve recognition. P.S. The guard is very pleasant as well.read more
renee M.
renee M.
22:23 19 Nov 19
Extremely helpful. I have been trying to learn all I can by myself over the past year. Dakota at this location helped me understand more in 10 minutes! My pain is finally relieved.read more
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