Friendliest place to be! Trulieve is my home away from home. The staff is excellent at communication and providing… helpful information. Managers seem to be on point. And with all the sales going on at the high quality I’m getting, there’s no reason to shop anywhere else. I love Trulieve ❤️read more
Amanda M at Bayberry was amazing during our visit!! She was patient and kind and helped with every decision that needed… to be made. In my opinion if the company’s core values replicated Amanda’s characteristics, personality and core values as a person then Trulieve wouldn’t hand down be the number 1 dispensary in the business! She deserves a raise for how she handles herself and the escalated situation that the company created by unknowingly taking away 3,000 of my loyalty rewards!! Amanda is the only reason that I purchased YET ANOTHER BULK ORDER from your company! So to sum this up more Amanda’s is the only way to keep Trulieve afloat!!! Give appreciation where it is due and value the good ones like Amanda!!read more
Allison was a great help. She answered all my questions and she made the process easy. She deserves more than 5 stars.
Very good experience there! Guy was great! Very friendly and very knowledgeable on all the products. They have a very… good process there. Everyone seems very friendly and happy to be working which is very rare these days. This store will be my home base for most of my purchases. Highly recommended!👍read more
I go to a few different Trulieves in the surrounding area depending on where else I have to go and they’re always… great. Best deals, great products, and feel free to try new things because they accept returns if you’re not satisfied! Went to Baymeadows a couple days ago and was provided great service by Harrison. Thanks again!read more
Spectacular service! Had Amanda who was of great service with a smile! Again, highly recommend this Trulieve. Truly the… best.Edit: came back on 11/5 had Brad take care of me. Super excellent and knowledgeable. Got me great flower another great employeeread more
My FAVORITE Trulieve location. The staff is always attentive and informative. Guy is the most informative and Chris is… the best ever! Haven’t seen Chris in a while hope all is well, his customer service was perfect!read more
I’ve been a weekly patient at the Trulieve Baymeadows location for over two years now and I couldn’t be happier with my… experiences with them. The staff is so friendly and makes sure to get you in and out in a timely manner, while still getting to know you as a patient. I really enjoy chatting with the Trulieve team whenever I come in. They always know what to recommend and I always leave a happy patient!read more
First a disclaimer – the employees at the dispensary were friendly, professional and the wait time was good. I used the… chat to resolve the issue described below and I’m pretty sure I was dealing with a centralized support team and not the good people at the dispensary. I mention this because my problems were due to how the 8th was packed and the exchange not being set up as promised and I don’t believe the dispensary had anything to do with this…….Purchased an 8th of the $58 Top Tier Black Tuna to treat myself. Half the buds were minis and the others weren’t that much bigger. Trim wasn’t great and the smell wasn’t top tier either. Called to complain and was offered an exchange via delivery and accepted. Was told a few others had made the same complaints about this strain but not very many so I thought it was worth another try.Used the chat again a few hours later to get an ETA on the delivery exchange and found out it hadn’t even been set up. After being told the delivery exchange was set during the second chat I verified it myself by looking at my orders.The exchange went smoothly and when I opened the new jar it was exactly what I expected/wanted. Good looking buds, great smell and sticky.read more
Really lovely experience. It was my first visit to this dispensary and I was very impressed with the warmth,… graciousness and knowledge of staff. Justin was patient, helpful and just an overall delight. Prices are competitive and the store is clean, comfortable and well-stocked. Touche’!read more
I love Trulieve! They make sure you know customer satisfaction is their top priority! You have the ability to exchange… items and all the budtenders are extremely knowledgeable! Justin and Chris are two of my favs at this location.I drive across town to visit this vibe. Great people! 🤗read more
Amazing experience every time i come! so welcoming and friendly. Sami helped me so much making my decision and i have… found my new favorite! Thanks for taking the care to listen to my needs and helping me narrow down to the great Paradise Waits! Definitely coming back for more read more
Trulieve @ Baymeadows ROCKS! Thank you Guy and Allison for making my first visit an awesome one! And the Menu is… exquisite 👌 💯read more
Update .. All of my visits have gone as well as the first! Guy, Lee, Olga and Chris have all provided me with the… best product for me with the limited funds I had available. Once again patiently treating me respectfully and professionally. I’ve never felt rushed although I’m not a large money sales for the customer service representatives! From the moment you enter the store you are treated courteously and professionally. They’ve all taken their time patiently to explain everything! A particularly good staff working there. Exceptional service! And a spotlessly clean store. Obviously it’s under really good management.! I haven’t considered going anywhere else with the service I have consistently received now. I have tried a competitor and was not as satisfied as with Trulieve Their specials and everyday sales make them a winner for me!read more
My go-to location around town. The folks here are absolutely pleasant to shop with. Every time I go in and see I’ll be… helped by Chris, I know I’ll be getting the best deals possible. He is educated on the products and always helps as much as he can. Highly recommend this location!read more
Update .. 5nd visit went as well as the first! Guy, Lee, Olga and Chris have all provided me with the best product… for me with the limited funds I had available. Once again patiently treating me respectfully and professionally. Guy explained everything with knowledge and skill. He’s a very good customer service representative! Excellent experience once again. I’ve never felt rushed although I’m not a large money sales for the customer service representatives! From the moment you enter the store you are treated courteously and professionally. They’ve all taken their time patiently to explain everything! A particularly good staff working there. I’m a customer for good now! Exceptional service! And a spotlessly clean store. Obviously it’s under really good management.! I haven’t considered going anywhere else with the service I have consistently received now. Their specials and everyday sales make them a winner for me!read more
Every time I go into this dispensary, I find that my bud tender is friendly and knowledgeable. Today, Daniel C helped… me to save $53 by sharing the buy 2 get 1 free special on flower! I love these folks!read more
This store is amazing at costumer service! They go above and beyond to make their customers happy! I really enjoy… visiting this store and seeing everyone’s smiling faces and positive attitudes! A+++++read more
I absolutely LOVE this store. The employees are AMAZING and the selection is almost always what I’m looking for. Very… down to earth and knowledgeable staff makes you feel very welcomeread more
I love them and how cool everyone on staff is! I’d recommend them without a doubt! I love the deals Trulieve offers! I… can’t wait until 04/20!!read more
Excellent service. The store Manager, Monica, explained me how to use the products and provided a lot of datails. She… also shared about current promotions.read more
Great products, understanding of medical conditions and which will work best for each individual. They don’t just try… to pitch the most expensive, they “Truli” care about their customers. Also they stand by all their products if there is an issue they will work to correct it. Like a battery for instance that doesn’t work properly their customer service is amazing and honors their warranties without hassles.read more
Amazing products and great service! I want to Shoutout Mr. Guy who helped me with my purchase. He wasn’t trying to rush… and he went into great detail about the products I was purchasing! I will definitely be doing all of my shopping at this location!read more
Special thanks to the knowledgeable, courteous, informative, and professionalism shown by this group of caring people… especially “Lee and Caitlyn. Keep up the excellent work. Great job all.👍🏿read more
This being the closet location to me it make it convenient for me to get my medicine but the customer services… continuously gets worse. it feels like I’m begging the patient consultant to service me and I’m not a paying customer. From the store manager letting me know I can not utilize the military discount with a valid military ID while I’ve witnessed other patients not get ID or questioned the way I am.the policy only favors people the employees at this location like . Torian patient consultant when asked to be handed my change and ID the same way i handed to him and not placed the far end of the counter I get attitude and back talk and excuses. Being called names by the patient consultant Brian while exiting. I just don’t feel welcomed as a paying customer.The integrity of trulieve is clearly not upheld here .read more
Dari, Bri and Allison were all so helpful this past weekend! I always enjoy coming into this dispensary the customer… service is unmatched!read more
Been here numerous times, everyone at this location is always so friendly and professional. Guy was especially helpful… in going over all the different kinds of strains and I knew I could always count on his recommendations!read more
Always great going to this location. Guy has been a huge help a few times when I had questions, was able help me figure… out what I needed. Pick up service is also fast, only a few minutes and you’re out.read more
Very friendly and professional staff. Always knowledgeable about any questions I have. Plus, if you don’t like… something, if you have at least 50% of the product left you can return or exchange it! Lots of cool accessories tooread more
Zero if I could. I ordered online the night prior. Arrived to pick up the order and after waiting in the lobby I was… told that my order was voided because they ran out. Not a phone call or anything. I’ve had other problems with Trulieve in the past and this was the final straw. I hate that Harvest sold out to these losers. This location like most of the Trulieve locations suck. Find another provider because Trulieve is horrible on so many levels.read more
Allison was AMAZING and extremely knowledgeable on all the questions I asked and walked me through this different… products. Everything was visually laid out in a way where you knew exactly what you were getting and had the opportunity to ask about the different types of things available. It was in a personal kind of setting, meeting with one person individually ~ Definitely felt right at home. You could tell the whole team works together with the ebb & flow of the store. I was anxious as always and usually get timid but Trulieve and Allison made me feel comfortable right away and we found the perfect matches for me. My boyfriend even came in after and she even realized we had the same birthdays 🙏 had a great experience and will be back , 10000% recommend , Was the best experience. 🤗read more
I came to Trulieve in April when I got my medical card because it is the closest dispensary to my house! I did have… anxiety during my first visit, but after it was over I realized that it was just first time nerves. Since then, I have never gone to a different dispensary. Every time I come in, the people at the welcome desk are very nice. They always offer me a water and make sure we are comfortable. I always have a different person helping me once I go into the back, but I can always count on them to be knowledgeable. I come to Trulieve almost every month and I have never had a bad experience. This most recent visit, I met with Danny. She was super nice and we had a good conversation, everything was good with my order and she gave me the discount for my medical card renewal. I’m very happy with the constant discounts that Trulieve gives and the way that I can order online and pick up later. I’m not sure that I will ever be interested in shopping at a dispensary other than Trulieve!read more
Just got my medical card and went to this location and it was such a great experience! All the staff was very friendly… everyone greeted me and said goodbye and the employee named Will who helped me out with my purchase was so awesome! I had a lot of questions and was taking my time making my selections and he was very patient and informative throughout the whole thing! Thank you Will! 😊The place was also clean, calm and not busy at all. This will be my go to location from now on!read more
My first time at this location, it seems more relaxed than their store on Beach Blvd. It went smooth and fast! The… people were extremely friendly and helpful. They had a wide variety to choose from! Also a nice surprise. It was big once I got inside. I received my purchase and off I went. The place was super clean, and there was ample parking, which is always important to me because I use a walker. I hope to go back soon…read more