Trulieve Dispensary in Key West, Florida
400 Duval Street, Unit C
Key West, FL 33040
Hours of Operation:
Mon – Sat: 9am – 9pm
Sunday: 10am – 8pm
Payment Methods:
Cash & CanPay Accepted
ATM Available
Dispensary/MMTC – Open
Trulieve, Florida’s largest dispensary brand, has a location in Key West to serve medical cannabis card patients in Monroe County. This dispensary, situated at 400 Duval Street, Unit C, offers a range of medical marijuana menu products that are reliable and effective in providing relief.
The staff at Trulieve in Key West work closely with certified marijuana doctors to ensure patients receive the right products and dosages.
With a focus on quality and personalized care, Trulieve is committed to helping Florida’s MMJ patients get the proper care they need.
TRULIEVE MARIJUANA DELIVERIES RX – AVAILABLE NOW!
Trulieve offers medical cannabis products delivered right to your doorstep in Key West and throughout Monroe County. You can check the menu and place your order online or call to have your medical marijuana products delivered.
For patients who require non-euphoric care, low-THC high CBD products are available. You may schedule a delivery by calling 844.878.5438 or emailing info@trulieve.com.
Trulieve charges a $15 delivery fee statewide. Marijuana deliveries are free for patients 65 years or older and on all orders over $200.
What People Are Saying
Quentin S.
1679249230
Ordered on 19 March 2023, four items and a lighter. I went to the store an hour later and was told that it would be at... least an hour wait. I asked if I could just buy the lighter and comeback later and was told it will be an hour wait. What a SCAM!!! Do yourself a favor, go to MÜV or Surterra. Way better customer service and way better product.read more
Michael P.
1678040194
I really like truelieve never had a problem professional staff great products nice store fronts. however the location... in key West I was greeted by the most unfriendly older women staff member. She told me they didn't care if their store sold any product. So I left without product went to muv. Feel bad for u bud tenders no tips with the hag up front. Go to muv more professional staff great product.read more
Ryan M.
1676908070
Ridiculous wait times. The way this place is set up too, is like they have Pablo Escobar in the back.. If you have a... guest with you, they cannot speak or ask questions or anything because they don't have a med card... Trulieve should be ashamed of themselves for helping to hold back the industry with their ridiculous secrative-ness. Go to Surterra. Surterra has little to no wait times, way better location, and they have no problem with letting people look and even ask questions if they wish...read more
jon K.
1676127662
This place is awesome, great rotating inventory. Sean is super nice always greeting me with a smile and he even lets me... know when my card is about to expire, super helpful guy. Also Christina helped me with some meditation stuff she is super nice. This great place is made better with the staff that goes out of their way to connect with customers.read more
Julie T.
1675019350
I always have a good visit here. Liam has helped me several times and is thorough and patient and truly wants you to... get exactly what you want. 5 stars for sure. Thanks, guys!read more
David R.
1674608325
Got the officer orange flower and it has a great taste and Heidi in the front desk surely brighten my day up with her... positive energy as well as the budtender seje who also was very positive and very knowledgeable on the productsread more
Nicole F.
1674159498
So thankful there is such a wonderful location here in the keys with such great employees like Heidi who offers cold... water upon arrival and just gets you in and out seamlessly. Only dispo I come to in the keys, keep up the great work!read more
Fredric R.
1665838856
Well my experience is mixed since going to True leave on the one hand nobody including management seems to know it all... what they're doing there I continually get charged the wrong price or receive the wrong product or sometimes no product at all in the package no I know some of that comes from corporate but the lack of customer service and the lack of knowledge is unbelievable. Now the Saving Grace is I met a woman named Rhiannon who is not only knowledgeable but also in part of that knowledge in a way not to make you feel stupid took more time than she probably should have explaining everything and every possibility. It was a wonderful experience. Now until everybody else gets their act together the only time I will go into the store is when Rhiannon is working so I get the type of service that I expect thank you very much for having her there but I really think you need to work on the rest of the people in that store just my opinion thank you very much for your time byeread more
David B.
1662762372
Christine. Got a few good laughs out of her. She sold me some stuff. It was a good time. Tipped her 6 dollars because... my change was 6 dollars and it seemed like a good idea. Good job, Christine. You're the best 🦖read more
Lithium W.
1661993165
Christina has to be the nicest employee at Trulieve. She went the extra mile to make sure I got what I needed and was... super supportive. Customer service was top notch and overall experience was awesome! 12/10 would recommend.read more
Kaelyn W.
1661298532
Heidi is my favorite!! Everyone here is so knowledgeable and since moving to key west they have been so friendly and... remember me every time! Trulieve Key West runs a very tight ship and I am always in and out incredibly fast and always in a better mood by the time I leave.read more
Gregory W.
1660562463
Friendly fast service and they have amazing merchandise. I recommend checking this place out well worth it.
Louise “Tootsie” W.
1659722046
Nice large clean store but really no customer service. No smiles, no small talk, no feeling of welcome. I tried to... explain I worked at Trulieve but no one cared. Did my exchange and left.read more
Violet C.
1655893863
The staff is knowledgeable and way helpful. From entering to getting your things. The main objective I've seen with... Davis, Heidi, Jeff (maybe Jason?) and the two gals I've forgotten their names are always there with helpful products to try to achieve the desired therapeutic effect. They have even gotten me to try new things and be adventurous.read more
Jayson B.
1655239339
Amy is awesome! She is always very knowledgeable, personable, and perky. Trulieve is by far my favorite dispensary on... the island. On my way back there again (:read more
URtheEyes O.
1654895584
I had a fantastic first experience at Truelieve in Key West! Jason was my budtender and helped me pick out some great... products I’m excited to try thanks to his suggestions. Everyone was so kind and made me feel comfortable being brand new. Will be back!read more
Susan S.
1654010358
Ordered online 5/30 to take advantage of holiday sales. Delivery was early 5/31. Everything was packaged perfectly and... the sales were all reflected in my total.Thanks for helping me during vacation and having products that fix me.read more
Amy E.
1651793217
I frequently visit Trulieve. It is the best dispensary on the Island, hands down! Today, I had the pleasure of being... with Justin. He did a great job looking for the best edible for me!Thanks!read more
Mike G.
1650554702
Bring a scale to the store? Is that even legal? ITS NECESSARY IF YOU ARE PURCHASING FLOWER FROM TRULIEVE!Horrible... experience once again and for the final time with me. I have had several problems in the past with TL, but never have been sold an empty sealed container of flower. They ruined my entire 420 and then some as they incorrectly entered information into my profile and maxed out my disp. amount with this mistake. I live 30 miles from the store and an unable to travel 60 miles to correct THEIR mistake. I plan on contacting the state about this today. I will escalate this as much as I can, I will post about my experience daily so this doesn't happen to anyone else . Ps The young lady I spoke to on the phone advised me that they have had issues with sealed empty containers in the recent past!read more
Jane H.
1650310734
Trulieve is one of my go to dispensaries. I have a local Trulieve dispensary in Florida that is wonderful. Visiting the... Keys on vacation, I walked in so happy and left so disappointed. The lady checking me in was wonderful as was an older man who seemed like the manager. Both top notch! Once I got in the back though, the very young (and seemed very new) patient rep/budtender basically told me every strain I asked for was out even though their website showed in stock. Some he never heard of but showed available online. He kept trying to get me to try different strains I've never heard of. The manager did recommend one that was very good (reason for the extra star) but the stock selection was bare (not even close), the THC amounts did not match and the patient rep had problems ringing me up. Happy they have a place down there, but they need to update their inventory (which might be corporate Trulieve, so I'm not giving them all the blame) and definitely more training for employees. Really appreciated the ice cold water on a blistering day though.read more
Elle
1649209320
Jose, Kaitlyn, Brandon, Eddie& Amy! 💯 thanks so much guys! Your customer service is superb! 👌 Delivery... service is awesome! Drivers are prompt, knowledgeable and super friendly 😄read more
Daryl R.
1644516022
I had a pickup order. Amy was the Best, she went above an beyond to make my experience Fantastic. Kudos to Amy.
CC L.
1642630819
I want to thank the manager Johnathon for helping me afford to switch to mmj for longterm pain management. He went out... of his way to really help me. My stomach ulcers and whole GI are slowly healing from being stuck using pharmaceuticals to deal with the pain from my injuries for so long.I also wanna thank my lovely delivery driver Josh, he's also good communicator and takes care of all the details at the end. I'm so so grateful for the much needed relief, thank you to the great team at Trulieve Key West!!read more
Brooke Y.
1642213249
When I come home to visit I usually avoid trulieve due to wait times- I never seem to get there at a good time, but... Eddie is the reason I’ll come back! He dealt with my indecision perfectly and picked out several things for me that turned out to be exactly what I needed. Super knowledgeable, friendly and patient! Much appreciated!read more
Mike W.
1639280181
Excellent Location. Friendly staff. Been going here for a long time now… at least a year or so. Eddie is awesome, he is... super knowledgeable about different products and always takes the time to explain everything to me properly. He has went out of his way on a couple of occasions to find me products that were not showing in stock online. I usually don’t leave reviews, nor did I have a Google account in my name. However I had to to make an exception and go out of my way to leave a review due to this young mans excellent customer service. Thank you for everythingread more
Elle
1638630841
Jose, Kaitlyn, Brandon & Eddie 💯 thanks so much guys! Your customer service is superb! 🌞👌
Chad L.
1637337501
Eddie was amazing. He took time to explain my options of product and price. I very much appreciated his knowledge,... patience and smile. Cathyread more
Kat N.
1635798819
Excellent service and product. My budtender Cait was very beautiful and knowledgeable,she gave great recommendations!... Make sure you tip the staff they deserve it 🙂read more
Elle
1634487161
Jose and Kaitlyn 💯 thanks so much guys! Your customer service is superb! 🌞👌
L S.
1634246091
Parking was difficult but I drive a F 150. Service was excellent! Look into delivery if you can. If you are doing the... Crawl....enjoy!read more
Whitney M.
1634216576
I visited from Vero last weekend. Staff was very courteous. I was especially pleased with Rhiannon, a talented patient... consultant who went above and beyond to make sure I was taken care of. I hope that a member of leadership will reach out to her and offer her some Awardco points. 😁read more
Jeanne R.
1632771683
We were on vacation and forgot my daddy’s pain medicine. My sister is the one who usually deals with getting him his... medication but she wasn’t traveling with us so I was completely clueless as to what to do as my daddy is not in good health to be able to verbalize what he needs. My sister placed an online order for us to go in and pick up at the Key West location. The gentleman who was checking people in put his arm around me and told me everything was going to be okay and they’d take care of whatever my daddy needed. They took care of us very fast and got us what we needed quickly while being so kind throughout the process. Thank you so much for being so kind and compassionate with my family that day and getting my daddy what he needed. ❤️read more
cody S.
1632340470
The cashier kyle gave me the best service out of anywhere ive ever been too! Was very helpful and got me what I needed.... Will definetly be back, this man deserve a promotion/ raise!read more
Cheyenne T.
1631549804
Trulieve Key West is by far the best around. Everyone from Shakira, Jose, Davis , Nick, Fred, The current manager... Rafael and the original manager Alexander always brings a smile to face and mu day full of joy !! Could nevr go wrong shopping there their product are the best !!!!!!!!! PS Brandon was my favorite security guardread more
jae L.
1631112136
By far my go to dispensary. Jonathan and the guys and gals there at my local key west location really make sure you’re... taken care of. If there’s something that you’ve ordered and if they have something potentially better they’ll let you. That’s what I like about them they don’t keep all the good stuff to themselvesread more
Tyrone C.
1630399959
Great staff and good place to pick up my medicine while visiting.
Mike M.
1627862000
Great employees, sadly very shady practices and very inconvenient website refreshes 10 mins after the new product is... released which causes me to miss out on a strains I’ve been waiting to come back for weeks like again tonight with Space Age Cake. Also pictured is a $53 “premium” 3.5 which truly looks like a low level operation. Keep your stems even by mini Monday standards this would be suspicious. Seriously questioning your businesses practices. Are you in the business to help or take advantage? No one from support has gotten back to my emails so I’m letting the public know. Maybe this is Muv opportunity to step in on your less than local friendly organization. Again your local staff is more than amazing but this product you supply them with is making you look bad to our community. I’m not the first.read more
Bride of C.
1626985176
I love how they opened up a location here in Key West, makes commuting a lot more easier. Not only that All employees... are highly professional at all times, but they become like family and know exactly how to service each persons personal pallet of taste of products. Shelby was such a delight! Trulieve is the best dispensary by far located in Key West,Fl!read more
John M.
1625402177
People are quite nice . Parking in front might not always be available so have a back up parking plan just in case .... Day time hours usually have less traffic .read more
arielle D.
1622738333
It was my first time purchasing medical marijuana and Raymond made me feel so comfortable during the entire experience.... He treated me like an old friend and was very informative. I hope I get to see him next time I visit in Key West.read more
Neil G.
1622588989
Great people and relaxing atmosphere, very knowledgeable. I had Kyle assist me and was super helpful. Manager also... stepped in to help replace a puffco that had failed and treated me really good, hooked me up.read more
Justin F.
1622585506
I love their 50mg indica capsules but this is the third time in a row I drove down to spend alot of money on that... product and they are out? I very nicely told the manager that they've lost my business to MUV and all he said is " they aren't their competition " not sure who is, but if I was the manager I would make sure that I keep the most popular products well stocked. They've been in business for long enough to know what sells out and to order more to keep up with demand. Idk what's going on there. Great products, bad managementread more
Pamela K.
1622239627
Great products and kind friendly staff always willing to help 👍
Rupert B.
1620954653
Came by this morning and was assisted by Fred the man! Answered all my questions accordingly. Provided quality and... professional service. Fred is definitely an asset to the trulieve team. Left with a smile on my face!read more
Mike H.
1620144001
Great staff, friendly and informative. Kyle was very helpful in assisting me my first time in. Would highly... recommend!!!!!read more
Julie M.
1617212249
Thank you Jonathan for the great service. Great staff
Daniel B.
1616774759
Great store, Jonathan was a great Host and did the check in super easy and friendly, once insight i was attended by... Nick, very nice and super professional answered all of my questions with no hesitation, he is great and i will go back to him next time. These guys are awesome.read more
Chelsea
1615551529
I have been to a handful of Trulieve’s but I had a particularly great experience at this Trulieve! The staff was... extremely welcoming and friendly.read more
David R.
1614122656
Went on a trip for three months and they welcomed me back with open arms! Susannah is a very awesome bud tender was... very good with recommendations and communicationread more
Laurie H.
1608649022
We were at the Key West location and it was great. I want to say the woman's name was Amy or Eve, it was a short name... but, she was big on information. I usually get delivery from Trulieve, with Vic as my delivery person. Shout out to them both, they are doing a great job. We often hear of bad employees and not enough of the praise for the caring and giving folks we have helping us medicate. Thanks to all. Shout out to the elderly gentlemen that always seems to be a mainstay at the Duval location, too. Thanks! Happy Holidays.⛱read more
David D.
1607700784
Great products. But supper slow service. I arrived on a morning 4 minutes before they opened (1st in line) to pickup... an online order. 8 minutes later they opened. I didn't get served for 25 MINUTES! I WAS FIRST IN LINE! Although there are times I've waited 40 minutes. Plus they put the store on Duval st. Locals hate going to Duval st.read more
Thomas S.
1605467792
Very good store. Nice staff n always a big selection. Only gave 4 stars cause they do take a long time to serve people,... the average wait time for me has been 15-20 min. in the lobby just to get to the back room to make my purchase. I think they could really improve in that aspect but everything else is spot on.read more
Nesta V.
1603811516
Loving the Trulieve KEY WEST delivery service!! Vic & Darren are great people and always on time! Very personable,... professional and polite! Appreciate your service and for making at home deliveries possible.read more
Patrick S.
1603585126
Visiting Key West with my family and I stumbled upon Trulieve on Duval Street. This is my first time at this particular... dispensary. I've heard a lot about their great products and Josh C really helped explain a good amount of them. Was really excited about his knowledge of the new edibles available. Definitely going to give my local Trulieve more attention.read more
J. K. B.
1602889332
The products are amazing. The staff is so friendly. It is an actual pleasure to visit this dispensary - even before... I've medicated and can deal with people. Prices are fair. Products are potent. I wouldn't go anywhere else on the island. I would give them a bonus star... if I could.read more
JC C
1601407971
Like all Trulieve centers I've visited in S Florida, the staff were friendly, knowledgeable, focused on transaction. My... only issue is inventory. Because they ARE the best dispensary in KW, they run out of stock often. I wish inventory was more dependable.And people consider before complaining about "waiting". I've been WAITING 45 YEARS 🌴!! Be THANKFUL you can walk into a store and buy happiness - finally.Really the wait is never more than 15 minutes average.read more
Edison E.
1601398045
Every time, every single time I go to this location I have a great experience. Everyone is knowledge and extremely... friendly. Jose, Cody, Charles, Justin, Nick, both bearded Josh and tall Josh, even both of the security guards are friendly and helpful. As a retail management professional of over 12 years, this site and its staff is always on point with service and smiles. Thanks guys!!.read more
Tammy S.
1601325143
I live 45 minutes from the nearest Trulieve so I order online and have it delivered. I have to tell you my delivery... guys, Vic and Darren are the BEST!!! They go out of their way to make you smile and they are super helpful and they are both very Positive people which I really love and respect so much. If I have any questions they are my go to because they are super knowledgable as well. Since they have been my only contact with Trulieve I give them a 10 out of 10!! Thanks guys!read more
Jamie B.
1601146964
Love the setup, staff is always friendly when helping me out. Charles was very helpful and knew the menu off the top... off his head, helped me greatly!read more
Lex, Wife and Boy M.
1600605103
Best selection on the island
Unmasked U.
1600563220
This is a review of edibles that have been sold now that the State has approved them. I purchased online so when u pick... up everything is pretty much bagged and ready to go so not much discussion about the products purchased. I get home excited to have the new TruGels Watermelon gummy's. 0.170% THC WTH WYTF? What's the point of selling something with less than 1% of THC in each drop or whatever. The state mandate is nothing more than 10mgs per serving or 20mgs in a multi serving edible.0.170% THC???I just paid $25 for basically watermelon flavored Dots.They say u never have a second time to make a good first impression....2 stars because they taste great, for candy.read more
Stacie S.
1600552202
Michael Young is amazing. He can run fast and jump high and i adore him....however Altovise can run faster and jump... higher and also clearly had been practicing her ninja moves for my arrival which. COME ON YALL. Seriously? Above and beyond.read more
Megan S.
1600546853
Josh C was amazing and super Knowledgeable! Great deals on the ground!
Kristen D.
1600218204
Every single person that works there is so nice and helpful. I’ve had so many great experiences with the staff at the... key west location. Especially Charles and sue and Davis. I can’t name one employee that I don’t like .read more
Amy S.
1600130689
Always friendly and efficient, the Trulieve Key West staff truly shine! My favorite is Joseph, whose greeting is warm... and caring. The Trulieve Key West's facility is clean and well spaced. A great shopping experience!read more
Christina H.
1600089368
Nick was awesome on my first trip to Trulieve!! Very informative and energetic, you could tell he enjoyed his job.
Beija L.
1599398725
Always informative and helpful when it comes to questions about their products. I had Cody Help me and he was very kind... and answered all of my questions that I had and was very knowledgeable. He helped me pick which would be best for me and let me know about the different products they have.Andy is also a big help when ever I shop. He lets me know how everything works and how to replace coils for my pen and always greets me when I arrive with a smile.If your looking for a place where you’re treated like family shop at Trulieve Key west. 😊read more
Capt P.
1599141649
This is an amazing dispensary. With great customer service.
Giordan D.
1599070135
josh c and andy were very helpful for my first time @ trulieve experience! knowledgeable staff.
Vixen J.
1598218153
I had a great experience. I wasn’t aware of how to look for what products and a gentlemen named Cody was very... informative. He had a great personality and made me feel welcomed. Thank you!read more
Michey M.
1598034186
Always a pleasure shopping at this location. Everyone is always so helpful and knowledgeable. Thanks to Cody for the... reccomendations. 🤙🏽And also thanks to Amy for always being so sweet. ✌🏽read more
lil hunt aka H.
1598027612
I love coming to trulieve Key West. This place is always so clean and so well organized the staff is also friendly I... think my favorite thing about it is that you can request your favorite cashier to take care of you . I normally request Cody even though he's new he knows what he is selling and is very quick and efficient he also makes great suggestions just let him know what's the problem and he'll find the right product for you. I definitely would suggest going to trulieve key west and I would highly recommend that you asked for Cody to be your cashier and don't forget tips are appreciated have fun everybody stay safe out thereread more
Jesus M Rosa J.
1597431858
Great place, ordered for pickup was able to change to a walk-in
Aj M.
1596476690
My boy Joshua L and Cody Daley be killing in there(always getting the update) and Dalton is absolutely always on the... ball💪🏾🎯back an forth an put all your recommendations into consideration✅😎 including all love from the employees front and back doing a phenomenal job showing happiness with big smiles all the time and try too go the extra mile🐐 our Truelievers are snapping on everything✊🏽🤘🏽read more
Adam J.
1596245815
Trulieve is amazing and professional vibe a fresh and secure service. Cold. Always cold)) I been a customer with them... now for couple weeks. Getting to know the product and what's available so helpful. The staff to me is what really what makes it while. To all the trulieve staff. I am amazed I love em all. I like there story's and Intel on the product. Yay let's talk Cannabis)Ooo Okay)). Getting the scoop on what's out and new and interesting. It's healing and makes my day. I hope we'll for this business during these days and times we face And to the success of all the staff. They are the best!!!! Rock my world every visit!☺️❤️😊read more
Super M.
1596062037
Trulieve Key West is the only store I shop at in the keys for several reasons: They're efficient, friendly, and... knowledgeable of their products. Recently, Jose and Cody had processed my pick-up order as well as assisting me with a defective product. Jose has helped me in the past several times and Cody I just met today. They had me laughing the whole time I was there, and it was nice to forget about COVID for a minute. Maybe that Clark Kent guy will write a story about your good work keeping your customer's spirits up. Thank you Jose, Cody, and all the rest of the Trulieve Key West staff.Keep up the good work!read more
Alfred M.
1595954676
As expected the staff here are always professional and courteous and super helpful. This location has lots of staff... available on peak hours so it moves along pretty fast.My only complaints would be at corporate for not providing enough inventory for the local customers. The website is a joke so ordering online sucks and driving to Duval multiple times per week is a drag especially with the coronavirus but thankful the people here make it fun. Its always a party like atmosphere at Trulieve!read more
Mathaniel T
1595513365
Excellent service and accommodations. In and out for me, on a Saturday afternoon. Only for stars because, only one... strain of flower available at that time. All though it be very good strain, I needed variety. Maybe next time?read more
Kirsten S.
1595461230
Jose and Bari were so sweet to me! Every employee here has amazing customer service skills, but these two blew it out... of the water. A stressless experience for my chronically stressed out brain is EXACTLY what I needed today!! Thank you guys so much for the amazing service!read more
Sue B.
1593271836
Wow ! Excellent. I just tried sour OG chem at over 28%. It is a beautiful strain,great body buzz with over all happy... feeling like floating on a cloud. This is my new favorite along with papaya cake🤗. Good morning and what a great day to try pineapple upside down cake. 3 puffs and you will talk for at least an hour, very powerful sativa. Then I slowed my roll with Afghan triangle and I am walking on sunshine 😊.read more
Sue B.
1592604839
Wow ! Excellent. I just tried sour OG chem at over 28%. It is a beautiful strain,great body buzz with over all happy... feeling like floating on a cloud. This is my new favorite along with papaya cake🤗read more
mesci A.
1590599537
Very professional, proficient and very well informed staff. The best dispensary in town. Any Mayo, was amazing.... Answered all my questions with patience along with excellent customer service.read more
Eric D.
1589843918
been here numerous times. Always busy so I expect the wait. So decided to order online and hopefully skip waiting in... the lobby. It took an hour for the online order to be ready... (1 jar or flower is all I ordered ) and when I got there I still had to wait in the lobby for the 2 other people in there already. They obviously didn’t order online with the amount of time they spent in back. So not sure what happened this time. Thumbs down for the store. The bud tenders are always helpful thoughread more
John K.
1589822374
First time in the Key West store and Trulieve in general. All the employees I interacted with were kind and... knowledgeable. Also clearly worried about each other’s safety. The lady up front I didn’t get her name, but she had long hair up in a tail, and worked in the morning shift. My tender was Michael. Also very kind, and very helpful. Answered all of my somewhat dumb questions with good informed answers.read more
Tatiana A.
1588195580
First time at Trulieve & I will never go anywhere else! As soon as you walk in your greeted & given a warm smile by the... woman in the front (didn’t get her name sorry). Very quick, not a long wait & the staff is amazing! I was helped by Amy & she was super sweet! Very knowledgeable of the products & loves to help! I went to pick up a first time order & the whole process was easy even for my first time, Amy even helped me change & add some things that were better for me. I ended up walking out with a bunch of stuff at a great price. Highly recommended, thank you Alexander the GM for having such an amazing & sweet team at Trulieve on Duval St. Check them out!read more
Michael M.
1587333597
While the staff are all excellent it is hard to mention anyone by name, the truth is you’re in good hand with them all.... I must say Amy goes out if her way to offer the complete customer service experience. She recently made me away of the new Paradise Waits strain. All I can say it was a superb recommendation, thank Amy.read more
Lesley P.
1586196452
I absolutely love this dispensary. True to their word on making you a satisfied customer. All the employees are great... one employee Michael, was very helpful and took extra time explaining things to me. Another employee today named Andrew, and his coworker Jinny assisted me today in my purchase. I tried the CO2 cartridge in the 9lb hammer. Love it. Great earthy tasted like discussed. All the employees are knowledgeable and are not pushy on products.read more
Aaron H.
1584625958
Very sufficient and quick too. The staff was super helpful with questions and friendly at that too. Especially Any Mayo... who helped guide me along with the right products that were most suitable for me. Good energy. The prices are reasonable given the great quality you'll receive. Well worth the price and the visit.read more
J
1584540093
Michael was the best. Very knowledgeable and extremely pleasant. From the moment I walked in the door I felt that... everyone cared about me and making sure I got my needs met. My doctor informed me that this would help and the staff was able to direct me as to which medication would be the most beneficial. Consider me a very satisfied customer and I am very happy with the service provided by Michael my consultant.read more
Insatiable C.
1584479634
Trulieve on Duval is one of the best additions to our town. Amazing vibe, great consultants and perfect product line.... If you get a chance to get Michael as your ‘tender your days gonna be perfect. Much love ❤️read more
CAPT. RICK A.
1582589691
Visiting the Key West Trulieve is always a pleasure. Their staff are all very friendly and professional. The... atmosphere makes you feel like you're more than just a customer to them. The entire staff makes one feel like you've stepped into a gathering of knowledgeable friends, but on my last three visits to Trulieve, I was aided by Michael, Davis and Mr. Darren. They all spent that extra time to make sure I understood which products would be most beneficial for me in treating my specific condition. Plus, the product is absolutely amazing and helps me with my pain a lot. It's far superior to the other stores I've visited in the past, which has convinced me that there's no better place to get the products I need from anywhere but Trulieve. The question shouldn't be, "Why go to Trulieve?" It should be, "Why would I go anywhere else but Trulieve." I know Trulieve is a business and I don't want it to seem like the store and staff are anything but professional, because they are, but it's a very warm and welcoming experience and I can't imagine ever shopping anywhere else for the products I need. A big thank you to the staff and owners of Trulieve!read more
JC C
1575249865
Like all Trulieve centers I've visited in S Florida, the staff were friendly, knowledgeable, focused on transaction. My... only issue is inventory. Because they ARE the best dispensary in KW, they run out of stock often. Thankfully deliveries come 3X a week, still I wish it was more dependable.And people consider before complaining about "waiting". I've been WAITING 45 YEARS 🌴!! Be THANKFUL you can walk into a store and buy happiness - finally.Really the wait is never more than 15 minutes average.read more
