Very friendly and knowledgeable staff ! Lots of variety and always on point 🎯
Wayne is extremely knowledgeable, helpful and a pleasure to deal with. Good products. Nice variety. The entire staff are friendly and welcoming. Highly Recommend.
Had the worst experience at this location heavily tattooed woman who works at the register was cursing and belligerent. Was mentioning her private life and things I didn’t need to hear. It was a terrible experience and when I called to complain no one helped
I recently visited the medical cannabis dispensary Trulieve on West Irlo Bronson Memorial in Kissimmee, Florida, to exchange two products I had purchased. The staff at the front desk decided to exchange only one of the items. Despite explaining that it was my first time requesting an exchange and that I wasn't a frequent exchanger, they refused to exchange the second item. They informed me that the reason for my return (purchasing the wrong product) was not valid for an exchange. They advised me to go back to the original location where I purchased the items and explain the situation to see if they could help.However, when I went to the Trulieve location on East Irlo Bronson Memorial, they exchanged the item without any problem. They explained that exchanges could be done at any Trulieve location. In summary, the initial location wasted my time and I had a very bad experience.
When i use to be a Medical patient truelieve has supported and educated me to understanding cannabis in a grater and fundamental level prices i will agree are a bit wack but with there deals and specials balances it out
It was packed yet the service still speedy and friendly staff made sure they got you any possible discounts.
I was at the Kissimmee Trulieve today and a guy named John helped me...he was AWESOME! Very knowledgeable and super personable. Great representative for the company. Thank you!
Who ever came to the door was very rude. I get that I showed up at closing but I just had one question that may have taken him 30 seconds to answer.
Picked up an order yesterday and they forgot my prerolls, so I came in and got my preroll, wasn't offered anything free for me driving 40 mins here, won't be stopping by this dispensary anymore, I'll stick to Sunnyside, they have way better customer service
Prices are prices (expensive) and the staff once talking to them are nice people many times I put in an online order it never gets filled, there are times I’ve waited the entire day just to have to go in the next day as a walk in to wait in their very long walk in line. Also they do point cards as rewards spermatically and will commonly not mention it to you, the only time I got a card is when hearing someone who they were very familiar with mention they had one with prompted me to ask. It seems this facially is too busy for the amount of staff they have on hand, would recommend finding a better location if convince isn’t your only factor
All Trulieve stores I have been to have been Awesome. It's one of the best value a patient on a budget can ask for.The workers are very knowledgeable about the products.
Staff is decent - Prices are prices but the only issue is the fact that you place a pick up hrs prior and still regardless you need to wait in the line queue just make no sense other than to secure ur choices.Update- location has clearly made changes cause my experience is 10x better than before. Staff is great and Process has definitely been better of late still at times some slips but overall way better experience of late.
Shop here if you can, the people are nice, the flower choice's are decent and you can leave the store on a high note! Please go inside if you use express pickup for some reason the system doesn't let the host knowYou are there and you might not be added to the list.
Staff is decent - Prices are prices but the only issue is the fact that you place a pick up hrs prior and still regardless you need to wait in the line queue just make no sense other than to secure ur choices. If another depo opened in the area I'd definitely skip coming here. But didn't wanna travel 20mins to Orlando ( Depo Jungle )
Never had weed. Won’t ever honor online pickup strains ordered. When arrived, will say “don’t have this ($20) we sold it all today” when I ordered online at 5am before open. They will make you buy ($58) strain because they sold all to customers. Why even have different strains to order online if there’s an 80%+ chance they’ve sold it all and will try to overcharge you. This is my medication, if I’m responsible enough to get up at that time over the other stoners to order something I truly need, honor that order. Also will charge $3 extra on every purchase without telling you to back door a debit transaction at an atm at the end of the day. Just shady and honestly disgusting business tactics at this branch. I miss my keys location that would honor online orders and their prices if product was out. Shame on this location.
Sam is polite, very professional and knowledgeable. The Trulieve here is the best place to go.
The staff is usually nice. The lounge is clean but small and wait times can be lengthy, so if you know what you want, order ahead to save time. They always have great sales on everything.
Nice employees and good promotions but as others have said, the wait is ridiculous. Walk in, order ahead, it doesn't matter. Super slow service. It's the closest dispensary to me but I just couldn't deal with their terrible process. Not sure if it's a Florida thing or not but imagine going to a liquor store where they only let 1 person in at a time. It's just stupid.
This group of young man and woman equals are the best time starding from the manger to the person in front thanking I'd .the at so good 👍 every one I now I send tho Kissimmee West I have been to other stores they don't normally know there on products and that no good for a person like mi fully disabled and I go back 🙏 always and they help me with what is good for my condition that's CRPS look it up and you will see what I mean thank to the group work they're the best not 5 Star ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ and more for there understanding me and special thanks to the new store manager his been great in the couple of months hi is doing great job and his team thanks Kissimmee West 192 store customer for life ✌️✌️and this is part of my medicine because to look and for pain anxiety depression it works great thank to you all and God for putting in the 🌎 a multi use medical plants and thanks for your special
Started off as a great place but has became horrible. I’m glad the bud tender told me about jungle boys. Much better product and not near as long as a wait. The drive is shorter than the wait here. Don’t waste your time putting in an order, nobody will prepare it for you and it’s the same wait. Just a horrible process here. Save time and money and go to jungle boys
If I could take away stars from this place, I absolutely would! The so-called host was the nastiest person I’ve met in the cannabis industry since, since. If you value service go elsewhere. Place is as ghetto as the sasha that attitude.
Much improved experiences with pick-up orders. Product and promotions consistently perform.Thank you for addressing compassionate care concerns and for striving to improve customer relations.
Longest wait time in Florida list of dispensaries because they are ALWAYS understaffed. I went there at 9 am opening time and waited in the lobby for over an hour to be served. Only two girls were working, one checking people in and one taking orders. DO NOT come here!
This dispensary has a lot of different great products from very nice flower marijuana to vapes and concentrates. They have very low prices with their daily specials. Highly recommend this dispensary.
Unfortunately they take way too long on mobile orders. And when they tell you your order is ready, they still make you wait another 30 mins inside the lobby. What’s the point of mobile ordering if the convenience of it is eliminated.
Never got a message that my order was ready and waited around the area for hours thinking I'd get a message soon. Worst trulieve I've been to yet. Decided to go to a different trulieve that actually sent me a text for my order being ready despite being completely out of my way.
This is best location. Small but such a great staff! Corey and Evette always so helpful! They get you in and out fast. Always get the express orders processed fast as well. 10/10 out of the locations I visit.
I liked the decor choices they selected, giving it a cosmopolitan look without sacrificing the minimalist themes I've come to associate with Trulieve. The staff seemed knowledgeable and gave each patient focus and attention
Best experience yet. They were quick and easy to get my medz. Had to give them their props. Keep on moving forward. DJ FattDaddi out
I really enjoyed coming here until recently, now the staff is just rude and the wait times have gotten outta control.....red head worker always got an attitude....other locations are not any better but I definitely won't be coming to this location again.
I worked for trulieve for 5 years. They did me dirty after the 5 years and I swore I would never step foot In a trulieve again. Well they were having a great sale, and we are staying that way, so I decided to try this location. Let me tell you how pleasantly surprised I was. I get Jose, and Remmington the most. Those 2 men are Phenomenal!!!!! I actually worked with Remmington for a little bit at North. He remembers me. Do you know how nice that feels? I have also had Mason and Ivette!!!!! They are both AMAZING. Most people in there know me by my 1st name. Those 4 employees are nothing short of AMAZING. There is also 1 other gentleman I just don't know his name. I first encountered him at the front desk. We got to talking. Then he was my consultant the next time. They all remember my name and make me feel so welcome. I hope truly recognizes these people and sees how hard they work for their company. Thank you all very much from the bottom of my heart for all of the wonderful experiences you have given me!!!!!!!
I have been to several truelieve store.. but the trulieve kissimmee west is the best.. the staff there are fantastic... once you enter into the facility you are greeted with a smile once you go inside to pick up your order the atmosphere is amazing... everyone are smiling talking to you and treating you with so much respect..
This has been the best experience ever. Evette was helpful, knowledgeable and very attentive definitely will return
Jon, without the H, who works the front was absolutely amazing when I went Friday. He answered all my questions, was very friendly, and even pleasant to look at! Thanks Jon for having such great energy. If I was a local I’d definitely visit that location more, but hopefully I’ll be back soon. If not, we have Trulieve in Pasco County. 😂Again thanks for being awesome!
Busy and touristy area.Check in with the receptionist, wait to be called. Smaller waiting room than most other dispensaries, including sister truleive stores.Same polite, upfront service you expect from truleive. Taking a look at their online inventory, they tend to hold on to different products longer than south obt location.Always good for sales. Always wait until a sale, as they are always around the corner. Just wait, or you'll be kicking yourself the next day.Bathroom was spotless.
John was awesome at the front desk. Nick Husni literally took his time out to explain and make the most awesome recommendations that I have ever experienced at a Trulieve location. Kudos to your team.
I love this Trulieve! I live by Davenport and instead I come here for pick up or walk in it’s always the best experience! They’re smart and involved in what they provide! I can’t tell you how many times it’s been memorable in store experience because that would be Every Time! I have some employees I want to give a shout out to for all their care and good vibes throughout my couple years as a medical patient in Florida. Nic, Jose, John, Sam, Jessica!!! you guys rock…can’t wait till my next visit. TRULIEVERS LETS GO!!!!!
The team here is always great. They're nice, knowledgeable, and ready to help with any concerns. They also have pretty decent weekly and daily deals. Highly recommend for all your green needs!
I truly enjoy my experiences at this location. Everyone there is extremely friendly and helpful. I choose to come solely to this location because of the extremely friendly service they provide. several employees have gone over and above to help me. I want to say thank you to all of them. Alexis has been Super Amazing, Love her wonderful personality !!! Mason, Charles,Lindsey,Jessica. & John have all been wonderful They deserve recognition !!!
This place has so much potential they need to take customer service a little bit more seriously and listen to the customers I would love to give them five stars unfortunately I had an incident with one of the workers when I was over there then when I call true Leaf to let them know what happened they have the same exact person call me back not even an apology was given besides that this place is pretty good I just hope I don't get that representative again and if I do I hope they remain a lot more professional this time around if not this four star rating can easily be changed and I can update my comments
Wonderful staff and nice new location. Always greeted when entering. Love Natalie! So sweet and bubbly...aways has a great vibe!
I don't leave reviews unless service / experience is stellar or totally unsatisfactory. Today both delivery employees, Zachary G and Andrew A, went above and beyond to provide a resolution for the error of items within my order. It is a frequent occurrence that I experience errors and miscommunication on online, on the phone and at the door during delivery. Typical in my experience, the delivery rep will say he/she doesn't have the power to resolve the issue. So I will have to either pay more or loose the whole order, which is a major issue when they are already out of stock for some items. However, today was a pleasant surprise as the delivery reps were empathetic with a pleasant demeanor and a cheerful attitude. The rep offered to assist my by driving all the way back to the local store, during heavy rain, to have the order repackaged and did actually return expeditiously to complete the delivery when he did not have to. I am more than grateful for this type of customer service at Trulieve today. Thanks so much!! 🙂
First time here Ms Nathalie the W Irlo Bronson store. Ms Nathalie has a great personality and great customer service!! Answered all the questions that I asked with a great smile determined to help me understand. Asset to your company. Old generation and she made me feel comfortable. Thank u thank you for your professionalism.
Andrew is awesome, Generally speaking this location of trulieve is great. He explained everything about the points. And was incredibly informative and polite.
The people that work there are cool but Trulieve itself is a hassle. Takes forever to fill a order then after the wait you find out what you ordered hrs before is no longer available and the flower is just ok. Muv is much better flower and no false inventory, also it doesn’t take hours to get your medicine, For instance I placed an order about six hours ago at Trulieve still no text that it’s ready I placed an order at Muv received a text about five minutes later and went on with my day
I truly enjoy my experiences at this location. Everyone there is extremely friendly and helpful. I choose to come solely to this location because of the extremely friendly service they provide. I'm sorry I can't remember names off hand but I do know several employees have gone over and above to help me. I want to say thank you to all of them.
Always a pleasure coming to this location. All of the employees are always so bubbly & inviting all while still maintaining professionalism. They are also very knowledgeable of all of the products & never seem inconvenienced by questions. Never once have I had a problem with my pick up order. I've been a walk-in a few times and I was in and out within 15-20 mins. Highly recommend this location! 😁
I like their service and it was quick .In and out .. and was able to get there deal of the day 30% off 😊
It was packed today but I got in and out walk in in 20 minutes. I had an amazing experience thanks to the bud tender extremely knowledgeable, helpful and excellent service provided of Tory I believe her name was. Need more souls like her and she need a recognition from Trulieve please and thank you. And thank you for the Great service!!!
Always a great visit this place. The employees are always extra friendly and helpful. Good strains of flower and there's always deals!!! Never disappointed
I absolutely love this Trulieve!! Everyone is always in a great mood and so helpful!! You can tell they love their job!!Also Jose is an AMAZING manager!! You can tell he cares about his employees and his store!!So thankful for everyone who works this location!!
Courteous manager, staff, clean business, well knowledgeable and very polite! Trulive is a blessing for supplying Top quality natural medicine to fight and win against epilepsy.
Amazing experience for a first timer! Literally just got my temp license today for MMJ and wanted to try this place which has great reviews! Management- please respond on what I need to submit from numbers on receipt to recognize 2 female employees who were absolutely amazing! Informative, kind, understood my needs and was great during entire experience. Thanks so much!
Had an issues with my truPOD and was told it may have been how I managed it and or kept it they educated me how to charge it and extend the full life of the device and the oil. The guys were informative and knowledgeable. Thanks Guys!!
Called and talked to Marianne, she was very friendly over the phone and the friendliness got better once we arrived. She gave us great information and choices. I was pleased with my choice, my guest wasn't so happy. Overall great visit will be returning in the near future.
Phillips always has a smile on his face and love his energy. Really enjoy this particular location.
Thank you Alexis for outstanding customer service, professional advice and a sense of humor. You made my trip worth while. I will definitely return.
Amazing supply! Amazing prices and deals! amazing people! Can’t wait to restock! ✌️😎
Absolutely love the new location.of course We have a favorite at every single location within 100 miles radius 🤷♀️ Corey,10 stars my beautiful girl,my husband,Chris Powell has not stopped bragging about how kind happy and friendly you were to him, and I’m here to tell you..KINDNESS MATTERS I PROMISE you that,,,,😍 and rudeness will get you an entirely different online public review 🤷♀️ But girly,you nailed it.You will get to know us, we just moved back to this side of town and YOU are now our home store..lucky you 💚💚and we will be requesting you every time.#love Sunshine Fam
The staff is great, the flower is great WHEN you can open the container. I've had 4 flower containers now that will not open. No matter what we do, they won't open. These are the worst containers. I can't even use my prescription because the container is impossible to open. Now this isn't ALL the containers. I've had plenty that open just fine but after wasting money on 4 that won't open, I'm done spending my money here. Yes I know their childproof but these tops will not come off at all. I've had 11 adult people try and no one can get them open. And I've injured myself trying to break them open with tools. So if you're shopping here, I really suggest you check the bottle and make sure it will open before leaving. Once again, the staff are incredible but the plastic flower containers suck. I miss Harvest HOC bottles. Trulieve has the worst
Drove a little out of the way to check these guys out. This is by far one of the best if not the best dispensary I've visited. Good product selection and their customer service is the best I've seen so far. 4 stars only because its tucked away off the main rd and little hard to find at first but worth it. Thanks guys. Your refill kit is awesome thanks! See you soon...trulieve? Loved Harvest because they weren't trulieve, not sure how to feel about this..
Always a great visit this place. The employees are always extra friendly and helpful. Good strains of flower and there's always deals!!!
It's certainly a tragedy that a corrupt operation like Kim Rivers' can take over a place with superior products and better staff and basically just shut it down.Trulieve bought their best competition to get rid of it.Harvest's management must have known this was their intention. Permitting the acquisition was unethical and has harmed all Harvest's patients to benefit their largest shareholders. And probably jeopardized their employees' livelihoods.The love of money is the root of all kinds of evil.Florida's decision to permit this is also clearly the work of government wheels being greased with cash.I will leave the rest of my review as a memorial to what could have been.OLD:Friendly staff. Odd location (behind the main shopping center), but it looks temporary while the unoccupied storefront is being remodeled.Staff is quick, efficient, kind, and considerate.
This is my absolute favorite dispensary! I love how friendly and knowledgeable the staff is and everyone is always ready to help. Easily the best products compared to other dispensaries. Big shout out to the manager Kaitlin who has been helping me there since my first day being a patient, as well as Brandi, Jose, Jellasea, and Matt for the outstanding customer service!
Great staff, product and price point. If they open more locations or delivery.. they'll definitely be in the top of the mmj game.
Employees and managers picks and choose who they give top shelf product to. I didn’t want to believe it when i was told this from a former employee that got fed up on how they run and quit. Terrible customer service with shadiness. Don’t let the smile fool you. They do lie about product availability. They say they don’t have, when they really do. Two word, TERRIBLE SERVICE! Especially from the lying manager Ryan he a shady character.
Other than the loyalty club program which sometimes fails, this place is awesome. Thank you Anthony for your kindness and helping me solve my problem with the loyalty club program.
My man Oscar is the best! Very helpful for an out of towner on vacation. Really appreciate it!
The place is super nice, the staff is nice as well. But they are WAY over priced for everything. A .3 disposable cartridge can go from $30 to $70...thats insane!!!! And when i called them to see if I've been there twice to see if I get my next discount "$50 off a $150 purchase" the lady told me they can't say that over the phone. Like are you serious!? That's a rule?? It's a yes or no question and I live over an hour away im not driving out there to be told no....its simple as that. This dispensary overall gets 3 stars for being so stupid. Thanks but never again. ✌🏻
Came in for the second time and was pleasantly surprised! Got to spin their deal wheel to get some money off my next purchase. The staff are chill and really friendly people. I would comehere more often but sometimes the thc levels aren’t as high as I like (25% and up). Still it’s a great dispensary and I highly recommend.
I was in the area and I thought I would try this new location. I reviewed the items on line and called to confirm their inventory. The person on the other end of the line was quite rude and left a horrible impression. He stated what he had was an extensive list and it was listed on line. I only wanted to confirm the % of the highest listed in their inventory! I do this because there has been too many times where you preorder the product and only during the pick up process do you discover that it was not the exact item listed on line. Terrible customer service rendered to a new potential patient. You’re supposed to be in this industry to help people FYI!!!
Definition of don’t judge a book by its trailer lol but seriously, the flower has been spectacular lately and they have by far the BEST STAFF IN THE BIZ! I’m always greeted by name and they all absolutely go above and beyond. I was in a real pinch today and Jose himself came and worked real magic, super super appreciative for all of them and those new Avenue strains 😉 TOP TIER ALL AROUND 💯
Love visiting this location. Never disappoints with top notch service and product. Florida owned and grown is all they sell. Support our local economy!!!
This is a great spot to get your medical cannabis. The staff is really chill , never waited longer than 10 to 15 mins. Pickup ordering is easy and reliable. Best spot in Orlando/Kissimmee for potent strains.My number 1 trusted dispensary for flower.
Honestly an amazing selection and super kind staff. I’ve been to curaleaf and truleive and had decent experiences but the flower selection at those two stores wasn’t as great as this one. I appreciate the variety a lot! I was so happy with the customer service too!
Love this place. Great prices and spinning the wheel is fun. They are very creative and definitely are more engaging in the customer service they provide and it feels like more of a modern atmosphere. Now yell need to come to the Tampa Bay area lol!!!!!
The best dispensary hands down in fl. The display is very nice and they have accessories I have not seen at any other dispensary. The flower is way above average and the customer service was inviting and excellent. The best variety of strains and their pre rolls are the best I've had of over ten dispensarys I've been too. I cannot rave enough about this place. I truly would make this my one stop shop if they only offered delivery. It sucks because I live in tampa And there are not many locations remotely close to me and I can't drive an hour and an hour and a half back every eek in order to get these products. Unfortunately this will be a once in a month or two at the most. It would be amazing if they offered delivery.
The best dispensary hands down in fl. The display is very nice and they have accessories I have not seen at any other dispensary. The flower is way above average and the customer service was inviting and excellent. The best variety of strains and their pre rolls are the best I've had of over ten dispensarys I've been too. I cannot rave enough about this place. I truly would make this my one stop shop if they only offered delivery. It sucks because I live in tampa And there are not many locations remotely close to me and I can't drive an hour or an hour and a half every week in order to get these products. Unfortunately this will be a once in a month or two at the most. It would be amazing if they offered delivery.
Absolutely loved this place until today. I have heard about them doing this, but it had never happened to me. They posted Motor Breath Smalls on their website this morning for their weekly restock. It was listed all morning at 29.65% THC. Excited about this, I went and picked up a half. Later on I noticed on the website that it was now listed at 20.5% THC. I also noticed they conveniently did not put a THC % on my label(First time that's happened). Confused, I called them and asked. They gave me, and everyone else today, the 20.5%.They claim this was a mistake but let's be real, it wasn't. This was a false advertising tactic to get people into the store, and then sell them an inferior product with nearly 40% less THC. They don't accept returns either. They didn't apologize, didn't offer me anything, didn't accept a return. This place has good flower, but do yourself a favor and call first. Extremely dishonest people here.
False Advertisement! They promised a free wheel spin on my second visit and did not offer the spin on my second visit. When I bought it to their attention they refuse to honor their own advertisement. I will not be going back.
1st time visiting any dispensary and I am impressed with product. Was told by staff member they got a new grower supplying them. I hope they keep up with the quality of product. I would recommend this spot.
I had a great experience it was my first time at the this dispensary I had a few questions on the flower list and were all answered by Eddy who also let me know about the popular strains they carry. It was a great trip from being to end and the place had good energy with everyone in there. I will be definitely be back !!!
The staff is Awsome,All have great knowledge on all the products. They go above to help everyone. Great Dispensery to go too. Awsome specials ran everyday. You can't go wrong here.
I went to Harvest for my wife as her caregiver as she can't travel as much right now due to ongoing health issues, had a great experience on both my first and second visit. Paul was super informative on my first visit and genuinely cared about making sure my wife got the best possible relief for her medical issues. I really appreciated the time he took with me to pick out different products for her to try. He took as much time as I needed, explained how each of them worked/what situation they may be best for, and didn't make me feel rushed at all even though it looked like they were having a busy day and I was just a walk in. Second visit was great as well, my wife made a pickup order on the website and I had no issues getting it for her. Super nice staff who really know their work and care about their client's well being. Fully intend on returning again.
1st time visiting any dispensary and I am impressed with product. Was told by staff member they got a new grower supplying them. I hope they keep up with the quality of product. I would recommend this spot.
Great service wide selection of items. Close to the Magic Kingdom, so I can enjoy the Morning day pickup and Disney the rest of the day, and evening Thanks Harvest...😀😃😄
I gave this place a bad review before but honestly it was because they were short on inventory and that's it. HOC is a local place for me and I've noticed they have more than exceeded what I thought they would be able to do. They also have the fastest online and pic up process. It's always satisfying getting that notification that your medicine is ready 5 maybe 30 minutes after I order. The flower is hands down 1 of my favorites. I hope they will let me in with open arms even after I left a bad review before. The staff was always extremely nice and professional to me. I really look forward to spending my money at harvest because I'm getting great product for a great price and close to home.
One of my Favorite Dispensaries in Florida Best Deals and Prices. The Staff is Great and very knowledgeable.They also Provide a 22% discount for Veterans.
They always have oil, but seldom has bud.I'd like to commend harvest. They have had bud the last 3 times I've been there. Last time they had a different growers bud, more expensive, but it's good. Smoking some right now.
It was my first visit to a despensery. The staff were excellent. I felt completely at ease. I was walked through the process by Paul. He answered all my questions with a smile. This is my place, I don't feel the need to shop around.
As patient in need of my medicine I'm upset I have to drive over 30 mins out of Osceola county all because Harvest bought all their rights with Osceola & they are the only dispensary that can operate in this county. There are no deals and Products a extremely expensive out of my budget because of course they have no competition & because of this I don't support GREED!!I rather drive to Orlando or Lakeland where us patients are taken care of better !
Absolute worst experience. Went in to check the place out and my buddy went to get a cart. Everything was fine til we got out and in our car. Two employees came out to ask and accuse us of stealing something that was already missing. Then we come to find out the cart only works on there batteries and we had to go back. Then my buddy had to exchange it for an all in one pen and then he asked “Did you check the cameras to see if we stole? Because i dont like being accused, i work hard for my money.” Then the guy gave us attitude and started gettin aggressive. The guy with the white dyed hair needs to be fired. Definitely going to corporate.
Friendly staff. Odd location (behind the main shopping center), but it looks temporary while the unoccupied storefront is being remodeled.Staff is quick, efficient, kind, and considerate.
This is the best place in town, not only the best flower/products, but the best employees. I never walked in and not seen a smile. Everyone is so kind and generous. They answer all my questions perfectly . This place is awesome, I definitely recommend for all. Stop in you won’t regret it.
Never have anything except on Wednesday. Boo harvest boo. Close to my house but not worth looking online to order.
My favorite dispensary in all of central Florida. The store is clean. AMAZING product. The staff is knowledgeable, friendly and helpful. The whole staff is awesome including the GM kameron. I always feel safe when I go in due to the covid precautions they have taken.
Went for the first time today I'm from Tampa but what a staff from the front to the last person you see the are awesome, Eddie was the one who helped me get what I needed amazing store
Used to love this place, but really wasn’t impressed with their coronavirus safety measures. It’s a small trailer and there were multiple patients inside and employees weren’t wearing masks. Their vape pens are nice but nothing I can’t get elsewhere.This was about a month ago.
Great, knowledgeable and helpful staff. I enjoy their products, which they have continually kept adding to since I've been visiting them. I'm grateful they're here since there aren't any other dispensaries in the area. And their products help me so Thank You Harvest!!
Drove a little out of the way to check these guys out. This is by far one of the best if not the best dispensary I've visited. Good product selection and their customer service is the best I've seen so far. 4 stars only because its tucked away off the main rd and little hard to find at first but worth it. Thanks guys. Your refill kit is awesome thanks! See you soon
I LOVE coming to this location. I can’t get better customer service, care, or information anywhere else. Not to mention the deals!! I still have my 20% off member punch, get text updates on flash sales, and I rack up on my points system, saving me $40 this trip. The employees there walk me through all the products, and answer all my questions about different rigs and equipment. They have my loyalty ✌🏽💚
Everyone here is awesome and always got fire weed! Thank you ❤
Drove a little out of the way to check these guys out. This is by far one of the best if not the best dispensary I've visited. Good product selection and their customer service is the best I've seen so far. 4 stars only because its tucked away off the main rd and little hard to find at first but worth it. Thanks guys. Your refill kit is awesome thanks! See you soon
First and foremost this place is clean! The staff is very helpful, knowledgeable, and kind! The location is great. Products great! So why 3 stars...not one employee (and there were many) did not have a mask on. Not sure of the reason behind this during this time when every other place of business employees wear masks. I should mention customer’s wear masks.I would give them 5 stars if masks were worn.
I placed an over the phone order and was told that the location closes at 6pm. I rushed all the way from the other side of town and after going through the maze that they call a parking lot. Seriously, this place is behind a condemned hotel. Where there are gates barracking the entrance areas. I finally park and run to the door and make it to the location at 5:58pm. The doors were already closed and when I called I was told that once the doors close they would not be opened again. It’s disappointing because this would’ve been my first time using this place and now I don’t want to come back. Getting something for my anxiety should not give me anxiety.
I love this place! people are great! flowers always fresh!
Was hesitant on going in but I'm glad I did. Very pleasant and helpful. Prices very reasonable. I'll be back.
Friendly staff. Great customer service. Always have great deals. Staff is super knowledgeable about products. Product is good too!
Don't let the trailer scare you off. The inside is well organized and very clean. Everyone I dealt with was very nice and professional. I barely waited 5 minutes. They have a decent selection. I highly recommend them. I will be a return customer for sure.
I have been going to this shop since they opened several months ago, and have been generally happy with the overall quality of service and products I get here. The big reason everyone goes here are clearly the prices, they are less than most of their competition on things like flower and a few other things. Where they really shine though is in their service and their sales. The run pop-up sales and promos all the time. If you sign up for their emails you will get them constantly, if you check their Instagram...more, text alerts even more! Sometimes you show up to the store and find some that you didn't even hear about! On my recent visit I went in for a 25% off flash sale but when I got into the store the very nice budtender Becky told me about a patient appreciation special that netted me $161 in free products instead of saving the $8.60 I would have saved had I just have used the sale I came in for. That is super customer service and I left very, very happy that day! Sharon on that same visit made my check out process super quick and easy and was also very friendly and nice. My only complaint about Harvest is their carts, they use the EvoLab Colors cartridges and while they taste good and medicate OK, the actual hardware is garbage and I hate. They have a tendency to leak, or spit hot distillate out the top of them while they are heating or just not work at all. I wish Harvest would switch to another cart supplier, like anyone else. I refuse to buy those cartridges at any price. I will take them for free when offered but I won't pay actual money for them anymore.Also don't let the exterior of the building fool you, yes it is a temp trailer on the outside, and the waiting room is tiny, but once you get into the actual service room it is large, and looks and feels nice. I hope eventually they get a real building but for now the one they have is serving them well and doesn't really detract from the overall experience. All in all I really like Harvest, will continue to come back as long as their prices remain competitive and their service remains where it is, and it's great now so that's a good thing! And Becky and Sharon are doing a great job and are super helpful!
I have been going to this shop since they opened several months ago, and have been generally happy with the overall quality of service and products I get here. The big reason everyone goes here are clearly the prices, they are less than most of their competition on things like flower and a few other things. Where they really shine though is in their service and their sales. The run pop-up sales and promos all the time. If you sign up for their emails you will get them constantly, if you check their Instagram...more, text alerts even more! Sometimes you show up to the store and find some that you didn't even hear about! On my recent visit I went in for a 25% off flash sale but when I got into the store the very nice budtender Becky told me about a patient appreciation special that netted me $161 in free products instead of saving the $8.60 I would have saved had I just have used the sale I came in for. That is super customer service and I left very, very happy that day! Sharon on that same visit made my check out process super quick and easy and was also very friendly and nice. My only complaint about Harvest is their carts, they use the EvoLab Colors cartridges and while they taste good and medicate OK, the actual hardware is garbage and I hate. They have a tendency to leak, or spit hot distillate out the top of them while they are heating or just not work at all. I wish Harvest would switch to another cart supplier, like anyone else. I refuse to buy those cartridges at any price. I will take them for free when offered but I won't pay actual money for them anymore.Also don't let the exterior of the building fool you, yes it is a temp trailer on the outside, and the waiting room is tiny, but once you get into the actual service room it is large, and looks and feels nice. I hope eventually they get a real building but for now the one they have is serving them well and doesn't really detract from the overall experience. All in all I really like Harvest, will continue to come back as long as their prices remain competitive and their service remains where it is, and it's great now so that's a good thing! And Becky and Sharon are doing a great job and are super helpful!
Conveniently located right off 192 in Kissimmee right near old Town great location very friendly people
Conveniently located right off 192 in Kissimmee right near old Town great location very friendly people
The entire sales staff was incredibly friendly and fully informed. I was able to learn about all their products and it was all easy to understand. They give you materials to learn about what you purchased as well as a tracker so you can track what works for you. So happy with my experience and I will definitely be coming back again soon!
Staff is very knowledgeable and I personally think each Dispensary has its employees that represent the product they offer. It helps to educate yourself on your medical condition and what is best for you. Noone can tell you flower is better than a capsule or tincture. It is you the patient who is supposed to try and take notes what works and what does not and the side effects. I love that Harvest gives you educational materials for you to learn about CBD and THC the difference in higher ratios and offers strains. If you ever get paranoid you can balance with a CBD and for most Stavia is more energetic and not as lazy feeling vs a indigo that i take at night to relax. I take 1 or 2 THC capsules or the Delta 8 and Im sleeping the entire night through now. I also love that they offer pre rolls so you can pick up already set for about the same price.So far ive been to 4 dispensary's in Orlando area and this is closet to my home and quit frankly cheaper than some of the other places for 1/8 for flower tbey charge $35.00 vs 50 to 60.00 other stores.
I usually have a lot of anxiety when going to dispensaries and since this one is basically a trailer in the parking lot of their soon-to-be storefront I was skeptical, but once I stepped inside the interior was clean and simple. Becky helped me with getting my profile started and then brought me back. She was very insightful and helpful, that girl has definitely done her homework.. she offered me the most information than any other dispensary has and told me about the promotions they currently are running, from start to finish she provided wonderful customer service. I will definitely be returning. 10/10 would recommend especially for anxious/ first time patients!!