Best Trulieve store by far! The management and staff really know their stuff and take great care. Never had anything bad from this store. Matt, Hassan, Patrick and Mike always take time to find me the right product, but the whole staff is incredible!!!
Great management and that spreads from the head down. Makes it a great feeling to spend my hard earned money there. Definitely recommend if you want a good experience.
This is my go to dispensary. They have the biggest selection of good product, and they are some of the friendliest people you’ve ever met! You can order online or just walk in and I’ve never waited long.
I moved and I really miss this location!Best bud tenders in the business.Thank you to Mike and the Boys for 5 star treatment and care!
I cannot say enough good things about this dispensary! The staff is amazing. I love the consultative approach that the staff at the Longwood downtown location utilizes.You can always ask questions and they will go out of their way to get the answer for you. All are highly educated in cannabis in all forms - This makes trying something new very easy.Great discounts and a points program.10/10
Everyone who works here has always been friendly, knowledgeable and really kind! Mike is a fantastic asset to your company,, who treats customers kindly, as individuals, not just a cash cow! He is lovely and smart and very relatable! Also he works extra hard to make my experience even better! Thank you, Mike! And all of the stuff at Longwood Downtown!
"I usually don't leave reviews, but the recent experiences have become quite annoying. This is the second time I have purchased a product that doesn't match the lab results. When I buy something, it's because I specifically look for certain THC or CBD levels. However, it seems that the information provided on your website is not accurate. For example, I recently purchased a Koko Puff 3.5 flower with 30% THC, as mentioned on the product page. However, when I received it, the THC level was only 26% and the CBD and other information were also lower than what was stated in the lab results. It's frustrating because I rely on accurate information to make my purchasing decisions. It's not fair that I expected an eighth with 30% THC but received a lower dosage instead. I hope you can improve the accuracy of your product information so that customers like me can trust and confidently make their purchases."
Love trulieve! Best deals! Great flower! Give aways, points, monthly discount cards ect.All around a top choice in dispensaries !!
Everyone there was so nice & helpful!! Love the way this location is set up, totally different from others 🌟
I absolutely love this place. It became my go to dispensary. The staff is super friendly and they always remember me by name. At a lot of trulieves out there you feel like a number sitting in a waiting room, here you feel like a friend. I pass 2 different trulieve on my way to longwood downtown because I’d rather shop there. One of the employees, Mike, always asks about my girlfriend and my puppies too. Shout out to Mike, Hassan, Monica, and the rest of the team!!
There was an issue with my online order and Was, Mike, and Cecily took care of me. I was truly grateful. On a different visit, Hassan was vey helpful.
Mike is amazing! Very friendly and I enjoyed talking baseball with him.
This used to be my favorite dispensary. I had a different experience today. I had an unpleasant encounter with a receptionist whose appearance was slovenly and attitude was unbecoming. Additionally I placed an order online that was unable to be filled after I received a confirmation prior to making the trip. Disappointing because I’ve had so many pleasant experiences at this location previously. Generally the staff is helpful, informative and welcoming. Customer service starts in reception and the person who was in reception this evening was obnoxious.
Don’t get us started with the lack of express pick up. No point in ordering online, they’ll have you wait 30+ min to get you in the door.Wait time is bad.
My order was originally placed for pick up at the 820 SR 434, however when I arrived first thing I was told was "sorry we can't take you today you'll have to come back tomorrow." Tomorrow? When your sales are usually one day??? I told her I was supposed to be an express customer and they still could not serve me. Then referred me to this location about 2 miles away.Let me tell you...I'M SO HAPPY THEY DID! I was assured upon arriving at this location that they would pull my order if they had it in stock and gladly help me. The manager was a jewel who I wish I'd had as my boss back when I was able to work. He was calming and very understanding. Luckily they did have everything I ordered. Jose was at the front desk and was ever so polite. They don't have express abilities as the location is not big enough, BUT they took me in the back where I had the pleasure of meeting Danielle who greeted me with a pleasant voice and beautiful smile. She was professional and wonderful to interact with was she totalled up my items, placed them in the bag and even doubled checked to make sure everything I had ordered was correct. Her pleasantries made me leave with a smile and confidence that I was a valued customer.If I could give these five people a 10 star rating I would!So to Danielle, Jose and their manager I thank you ever so much for helping sort out the other location's issues.Do yourself a favor and just go to the location off Wilma Street. You'll be happier you did!
They were incredibly friendly and had the options that I was looking for! Definitely recommend to anyone
Used to be the best, now it's a joke. Diminished selection (unless you want to spend a fortune) and the wait times are absolutely ridiculous. It shouldn't take 12 hours to fill an order and an hour for "express pickup". Corporate greed ruins EVERYTHING!
I love the staff at this location! Absolutely astounding customer service and grade A products. Thanks guys for always being so amazing!
My absolute favorite Trulieve location in FL hands down. Never have any issues with online orders, product reccomendations, and rarely have to wait a long time for a walk-in either. Also all the staff there share an incredibly positive and welcoming vibe talking you through each product and any questions you have may have for them. It truly shows that they care and want you to find the right product to help you with your individual needs rather than just make another sale for them. Shoutouts to all the wonderful staff there who make this place top tier amongst the other Trulieve's out there. 👍
What an awesome dispensary they are all so friendly and are so knowledgeable they really go out of there way to make the experience amazing huge shout out to Monica who helped me figure out my order and what I needed to help with sleep also hassan and Mike are alwyas killing it and so helpful!
Let me start by saying this particular location is the best in the Orlando area.... On the other hand the company of trulieve itself is janky. You accumulate point and can barely use them on anything and they expire after 6 months which is a waste of money and lack of honor in the point system. Another thing, what's the point of checking in online just to get added to the pick up list. It's literally express and you still have to wait until everyone is seen, I've been back to work late many times because of this reason. Oh and when the big happy guy with the beard isn't at work, the team is in shambles, they are slower in the back and it's not as welcoming, I feel bad I don't know his name
Everyone at this location is always so kind, friendly, and helpful. I get anxiety about errands sometimes, but never worry about coming here. It’s actually a positive experience I look forward to!
So I came in today and was welcomed by so many awesome employees that were able to help me out with exactly what I was looking for. It was a great experience and I can't thank you guy enough. I wanna give a shout out to each employee Hassan, Kwume.. and also Lesley and Matt I hope I spelled your names correctly. And I will be back again! P.s thank you for the shirts for me and my lady wish you all the best
Veterans BEWARE....Trulieve is requiring proof of status at every transaction when they could just keep this information on file like MUV does and nearly every other dispensary. I will not patronize businesses that do not respect Veterans contributions. I used to shop here all the time, will not be wasting my money here anymore.
This was an amazing experience. Dan the bud tender, he was working during the day, yesterday 9/17. Dan was knowledgeable, took time to answer my millions of questions.Cheers Dan you have made Downtown Longwood my #1 choice in dispensaries.
Dispensed the wrong product and I had to turn around after getting a ways down the road. The person that dispensed me did not show me any labels/information on what I ordered and definitely did not double check that the item matched the order as what I received was MUCH weaker than what I was supposed to receive.OH! And once I got checked back in and waited through their queue all over again they offered absolutely nothing to compensate for the sheer.Apparently the standard staff is trying to make management level decisions without ever actually confronting their manager. A manager came out and after a lot of back and forth and mention of calling corporate that they finally helped me. A 10 minute visit turned into over an hour long battle. I truly hate this location now.Edit: they swapped me out for a different flower that was one of their top tier products, but it was extremely dry, harsh, and barely any aroma to it at all.Just stick to their concentrates.
Mike was amazing and I loved his energy and his NAILS 💅🏽. He was very friendly and knowledgeable about the strain I came in to purchase and even went above and beyond to make sure they still had it in stock. Will definitely recommend 💙
Very helpful staff and nice location loved my first visit there's...the staff is very helpful and professional.... and I would love to purchase a T-shirt next time I'm there every time I go there not for sale....
Love this location! The employees are extremely friendly and will go out of their way to personally call you if there’s any concerns with your order. The service is fast and they are very informative regarding the products they provide. It’s very clean and well decorated. I highly recommend visiting for you medical needs because they are def one of the best dispensaries that I’ve visited.
Great product. Great staff. Great safe access locations in Longwood. Just need to work on the express pick up. Trulieve sets the expectation when they text you saying your order is packaged and ready for pick up check in here to save time in line. So you check in there when you’re 5 min out and then they send you another text saying we can now serve you. Only to find out when you get there that you have to still wait in line the same amount of time and once you get in the back your order is not packaged and you have to wait for them to label and package everything. Maybe just re wording the email/text confirmations to set the proper expectations for express pick up would help. 👍
Friendly and fast service. Love Trulieve because they stand behind their product unlike most other dispensaries.
This location is my favorite! Harvest or Trulieve, the employees have always been phenomenal. Special shout out to Abby who was awesome and super helpful!
Very helpful staff and nice location loved my first visit there's...
Really nice store. Just super small. Everyone was very nice and accommodating. The car wash kinda threw me off though. But definitely recommend. Not a long wait either!
Excellent store and staff. They were very helpful and friendly.
This is a newer location, but it is very nice to go to. You may not see ground on the website for this location but they usually have a few extra around. But they r very pleasant and helpful.
Bri was awesome today. I came in for one thing and convinced me to buy more and save with the scratch off. Her energy and customer service was A1. I came out better with my order. All 10s from me.
Went in and asked about trubucks offer going on until February 21st. They told me it wasn’t a thing and that I didn’t see it on website. Told me it was in MarchI’m aware they couldn’t be redeemed until March but they are supposed to accrue now.They made me feel stupid. Went to my car and found the promotion I saw and they tried to say Oh well we didn’t know you were talking about that. You guys are so unprofessional. From the guy that I don’t know calling me broski when I walk in, to the little brats giving me an attitude. You literally have 1 employee that doesn’t agitate me. Quit hiring these goofballs that think they r cool for working in a dispensary. Get real professionals. These kids don’t know what they are doing. It’s play time for them. I’ve spent my last dollar here.
This is the Trulieve you should be going to in the area. There are like 5 of them, but this is by far the best. That is because this location was formerly a Harvest, and they still carry the spirit of that company. The staff is a lot better, and the flower is fire. This is the location that deserves your business.
Love going here! Always a pleasure to be served by Olivia! The atmosphere is great. 10/10
This location is by far my favorite! I’ve enjoyed each budtender I’ve met here so far! From the friendly greeting when you enter, to the prompt and professional delivery of the product, other dispensary’s could learn a thing or two from this staff! Sam is the man when it comes to product knowledge and courtesy and Hassan was also the most professional I’ve ever seen when dealing with an ignorant customer. Kudos to these two young men! Will continue to drive out of my way to visit this location.
Everyone working was friendly and professional but Courtney was fantastic! It was my first ever experience and I really appreciate the time she took to explain everything.
They have better inventory than the one down the street and they had a happier energy.
I had a wonderful time today with me experience the entire staff was amazing from reception to the bud tenders a very good friendly place! Definitely will be going back it’s my new favorite and shout out to Buddy he was awesome explained everything and had a great sense of humor 10 out of 10
At the location Longwood Downtown, Casey is awesome! She is always great with customers and helps them with all of their needs. She helped me find exactly what I needed today, even though I didn’t know it was in stock. Great job! 👍
I'm a truleive fan because of all the great deals they have each month, as well as the good quality product they serve. The staff is always very welcoming and friendly no matter what location you go to. I'm glad they made this one just a bit closer. Keep having promotions and I will keep showing up!
Bri was so kind and informative I just had to write a review! The Topical has helped so much with my Lupus. I’m usually in so much pain but ever since I started using it my skin doesn’t feel like it’s on fire. Honestly thank you so much!! Thank you for having such great staff!
First time at this location as trulieve. Let me just say wow! Jason hit all the marks on customer service. I had a wonderful experience because of him. He was extremely knowledgeable on all the products and helped me out with my order. He had a positive attitude that made my day better. I will definitely be back!
Hands down the best shop in town. The friendliest and knowledgeable staff make it a pleasure to go to.
Having one of the worst mondays in a while today. Stopped in to get some relief. The lady at the desk was friendly as well as the gentleman that took me back. I was helped by "Bri" today. Definitely one of the friendliest people to help me. She was super chill, very helpful and I really enjoyed her vibe 🤘😎 keep it up. Someone give this girl a raise 🤷♂️ (THIS REVIEW IS FOR THE NEW TRULIEVE CONVERSION. NOT FOR THE HARVEST HOUSE OF CANNABIS. NEVER BEEN, NEVER WILL, TRULIEVE ALL THE WAY)
Certainly hate to spread the word, but this is the best Trulieve ever. Fully stocked with everything. Andy, Hassan, and Manny don’t rush, are patient and knowledgeable, and always willing to help.
Excellent service. Thank you Andy for the hand crafted labels and the best customer service experience I have ever had. Everyone there is awesome. Trulieve made an excellent decision keeping the staff.
I ordered 1/2 ounce of 31% of Pineapple upside down cake and when I arrived to pick up my order, it was only 24% so I told them to keep it and they got upset. They did not cancel the order and cost me a half ounce of 29% Black Tuna. They are horrible and I will never go back there.
Every time I go here I get awesome service. The employees are so knowledgeable and helpful and there is always a huge selection. By far the best green in the area. Jason is the best! Thank you.
Go here on Wednesday! Great atmosphere, usually a smooth experience and always quality flower! Not the place I go for edibles, thats one spot I'd say they could improve. Still 5 Star Service and Product available.
I've tried concentrates all over the state, this place is hands down the best price with no skim on quality. Shatter/budder tastes great, no gross ethanol aftertaste like most places. Keep up the good stuff!!!
I think this may be my favorite dispensary so far. The vibe was super laid back yet very professional. As soon as I walked in I was greeted by two beautiful, sweet and attentive girls at the front desk. They were super friendly and made me feel very comfortable. They told me about some great promotions ands discounts. Then I went back to get my medicine and Andy was ready to help me and to answer all my questions. That dude knows his bud and I really appreciate that. A true professional. His recommendations were honest and on point. I’ll def be back.
Excellent products, very good selection the shatter is perfect for rolling into a worm and dropping it into a joint. Be careful if it gets to warm it will stick to your fingers and you won't be able to roll it to a worm. When you do it right, such sweet tasting success...
Not a very friendly vibe at all. I went in feeling happy and excited and left feeling very hurt and kinda confused. My customer service representive seemed like she needed some medicine for her attitude. When I mentioned she wasn't very helpful the manager was nice, but did nothing really. I still left with half the products I wanted, half the lose for them to. I won't go to a Harvest again and spend my hard earned money just to be treated like a inconvenience. Trulieve was closed so I placed a order and walked into this Harvest. Be warned in my opinion they came across like give me your money and get out , very stuck up.
flower is pretty good but dint like the costumer service. I was my first time today I dint get that friendly vibe. I usually get ask how's your day, is this your first time any questions for me nothing I went in she gave me my flower gave me the price that was that.
My favorite dispensary in town. Love the customer service and the employees. Highly recommend. Plus my order NEVER takes long. Quick pick up, in and out.
I was pretty impressed they got a lot of stuff they got a good setup they are really fast and the people are very nice..... The only thing I have a problem with is that their music is too loud inside and I could barely hear what the guy was saying to me so it was a real awkward interaction but he was still very nice I could tell he wasn't understanding what I was saying or at least just some of what I was saying anyways great place other than the music but I still gave it five stars cuz it was awesome and the people were really nice
Such an awesome place. I drive an hour from Daytona, because quite frankly the dispensary pool there stinks. Harvest has over 20 different prerolls on hand while the others may have one. Definitely the best option for wallet and my mind
What a phenomenal establishment. AMAZING customer service! AMAZING product! Best cartridges in Orlando area! Worth the drive!!!
Best Modern Flower in town right now. Hands down. They are rating up there with Grow Healthy. For full detailed reviews on their strains head over to @medicalmaryjane_fl on Instagram. We’ll see you over there!
This is the most helpful place I have ever been to in my life good customers great customer service great managers I cannot say enough about the people that work at this Longwood location
It was extremely welcoming. I loved the accents of yellow. They have great discounts and fun ways to make your trip less expensive and fun! I met an awesome Taurus and Scorpio working there. Awesome team and great environment. Can't say enough great things!!! Thank you!!
The staff has been helpful and friendly any problems i have had with any devices they have fixed immediately love these guys and gals
Staff and manager were very polite, they were able to make an exchange for me without any problems and always assist with all questions prior to my purchase
Decent Longwood medical marijuana dispensary! Very cool and knowledgeable staff who are very patient (even to "newbies" like myself who are nervous and often "time bandits" who ask a zillion questions). NOT a lot of products though.
Harvest has an exceptional staff led by an amazing manager Wall.... He truly understands customer service. They are very professional and knowledgeable. I would definitely recommend trying out this dispensary for your medical marijuana needs. Thank you for the great service.
Awesome customer service every time! I also like how quickly they get you in and out.
Excellent place to get your medical marijuana. Always helpful and cordial.
Flavors and potency are way better than going to trulieve. Customer service is phenomenal!
Excellent first and second visit. Compensated due to a mix up with order which caused a delay. Very nice peeps and very nice store!
Amazing service (SMALLS ARE AMAZING FOR THE PRICE) and you can buy an ounce that's plus so you don't have to keep going back keep your prices reasonable and people would be there alot
By far my favorite dispensary. Prices are very reasonable and the staff was beyond friendly. I will be making this my go to spot.
after trying several of the bigger name dispensaries I decided to give Harvest H.O.C a chance and what a great decision! their prices are very competitive against the other places plus they carry Evolab top of the line vape products which is a big plus, i got a refillable pen and 1,000 mg blueberry and perfect! again I stress their prices are cheaper and products awesome and staff are super friendly!!! 😘😁💯🌞🌴😎
Went here for the first time just as a walk in and didn't have the best experience.I told the budtender that I didn't want tinctures and he kept pushing tinctures and then was very confusing explanation of "colors" and "essential oils" from the product. It was very salesy.Not the best experience I prefer others in Longwood area.
Not the most welcoming dispensary in the area or maybe it was just the person I’ve got both times.. also not the widest selection. Products aren’t bad tho
These guys are amazing! Really enjoyed the time spent in there. So educational and conversational. The staff is so friendly and the flower is amazing. One night stand is a winner, super excited to come back for more
5 stars for a reason! great staff very clean and greats deals. must stop if your in the area.
Clean, Good & Affordable products. Quality & Services, I highly appreciate. Very friendly and professional. I recommend. 👌
Thank you to associate Andy and manager Kaitlyn🤗 They were so helpful . They were patient and very knowledgeable! I had a lot of question about their products 🙂 BEST FLOWER 💜🙏🏽 Keep being awesome ☺️
The customer service from staff and manager, Kaitlyn, is awesome! However, all the EvoLabs cartridges I've tried are defect. This was after the first (3) 1/2 gram went bad and I was informed their battery was most compatible. I bought their battery. The last (2) cartridges I tried were 1/4 gram, but wasn't much better. The oil will stick, so try to inhale until you hear a clearing pop before even pressing the button. Also, keep them upright because they'll eventually leak towards the end of life cycle. Their pre-rolled joints for $12 are the best for quantity/price. Customer service is amazing but this stuff is (as normal) expensive. Maybe Harvest could look into a new vendor for cartridges. ❤
This place is legit, I’ve been to every dispensary in the Orlando area and they have consistent products, the staff is awesome, and they get you in and out no sitting around waiting forever, you guys rule!!!
Great place....Jason was amazing. Will be back soon. Lot's of great flower.
Great place....Jason was amazing. Will be back soon. Lot's of great flower.
i recently went into harvest to find a a strain for my lower back an I was appointed to NATALIE on 3/22 she was extremely helpful in my decision process. I purchased the $50 WICKED SPACE they recently acquired I was very intrigued by the name but my bud tender recommended to me I am extremely happy in the decision I definitely recommend
My go to dispensary. Everyone is super nice and they have great selection of product. Flower is quality smokes great. Just went to buy my first cartridge from them and I got the bogo special they have on your first cart purchase. I got the strawberry lemonade and a blueberry and they were 10/10 good effects and awesome taste.
The customer service from staff and manager, Kaitlyn, are awesome! However, all the EvoLabs cartridges I've tried are defect. This was after the first (3) 1/2 gram went bad and I was informed their battery was most compatible. I bought their battery. The last (2) cartridges I tried were 1/4 gram, but wasn't much better. The oil will stick, so try to inhale until you hear a clearing pop before even pressing the button. Also, keep them upright because they'll eventually leak towards the end of life cycle. Their pre-rolled joints for $12 are the best for quantity/price. Customer service is amazing but this stuff is (as normal) expensive. Maybe Harvest could look into a new vendor for cartridges. ❤
Excellent customer service at harvest, along with a really great store design that makes you feel very welcome. The staff is all very knowledgeable about the products at the dispensary, and I must say the two Chroma Color cartridges I got are out of this world! Blueberry and Strawberry Lemonade are what I went with, and the flavor is just something different! The effects of the cartridges were just as described, with the blueberry being a heavy indica that makes you mellow before the sleep effects kick in. The strawberry lemonade was a quality hybrid that starts with a sativs effect that has your creativity doing its thing, followed by a Calming indica effect.Would highly suggest harvest to anybody in the area!!
Best prices, staff, and policies. Finally a place that doesn't immediately sell out of all of their stock online within minutes of opening. Just a nice store with nice people that sell nice bud.
Knowledgeable staff. Good products at a great price. Everyone is always super happy when you walk thru the door.You get a pick me up just by going in 👏😁keep it up Harveat
Knowledgeable staff. Good products at a great price.Everyone is always super happy when you walk thru the door.You get a pick me up just by going in 👏😁keep it up Harveat
Great friendly staff that was very informative and helpful in making my purchase. The place is also gorgeous inside, very nice set-up and aesthetic that I wish more dispensaries would go for. The berry white preroll I got from is fantastic.