Trulieve Dispensary in Miami Gardens, FL

Trulieve Miami Gardens Dispensary
4.5
Based on 839 reviews
Tabitha A.
Tabitha A.
1703723441
Adilin Anastel Is amazing he truly deserve everything great coming he remembered my name without my Id LOVE LOVE LOVE HIM ❤️ Adilin you are the best never stop being great
Abdul K.
Abdul K.
1703172175
Uri Z helped me out a ton! Give this man a raise. I used to think trulieve was mid until I got some great customer service!
LEX L.
LEX L.
1702914363
Friday morning I woke up and saw the Christmas specials email from Trulieve and knew I had to roll out of bed ASAP. I didn’t have a clear idea of what I wanted like I usually do, but Uriel Z. took the time to show me all my options. He walked back and forth several times for me because I was indecisive, he took his time looking up the terps and he took the time to check the rosins for ones that looked pretty and unmelted. He was the perfect budtender. I’m very thankful for the insight he gave me but more thankful for his patience. Thank you Uriel!
Luis V.
Luis V.
1697916486
If you cherish your time dont come here. We set up express pickup at 7am and got confirmation of the order being ready. We spent at least 30 minutes in the lobby waiting to pick up an order. And were still waiting.IF YOU VALUE YOUR TIME DONT COME HERE
nicole
nicole
1695066903
So i go to the dispensary today and my experience with supervisor Adlin he is rude I asked upon approach about adding to my order he automatically tells me i can't add to my order bc there are other people in the waiting room like I haven't been waiting for 25 minutes. So beware if you plan to add to your order the supervisor Adlin said there are others waiting.
Raymond R.
Raymond R.
1694985660
Was my favorite location, but lately they don’t care about their patrons. I checked the wait time before heading out of my house. It said 5 minutes, so I waited to check in until I was about 10 minutes away (if you check in and you’re not here when they call you then you have to start the line all over). Still said 5 minutes.. then I got here and was told 6 people were in front of me. I asked if they could update the wait time online and this person tells me he can’t. You guys need to do better. You’re the closest branch to me, but if it’s like that going forward I rather go to Fort Lauderdale or Hollywood
Basketball U.
Basketball U.
1692297575
Absolutely slow at Miami Gardens Trulieve. I am typing this in the lobby, it is 3 pm currently and I have been waiting an hour for one pod that I ordered for pickup right when the store opened in the morning. Usually they are supposed to text me that my order is ready for express pick up, instead I am waiting an hour for a simple 50 dollar purchase for a gram. Totally not convenient. Only convenience is the fact that it is 10 minutes from where I live. Please fix this problem Trulieve Miami Gardens. Two stars because the staff is extremely nice and so is the manager. Just please fix the express system it’s been like this for months now.
Mike S.
Mike S.
1691855175
My first experience here was today. Everyone is so friendly and helpful. My bushmaster was Erica, who said she was the GM. She couldn't have been nicer. She took the time to listen and helped me pick the best products. Would absolutely recommend.
LULZ
LULZ
1691536114
Don’t get scammed by they’re new patient discounts , it’s only on trulieve brand , which the flower is garbage, not any top shelf product. But the website says 60% off first time, 50 the 2nd and 40, the 3rdThey sell carts for 25.00 , but the first time discounts they charge you full price which is 70.00 then take 50% off , so new users pay 35.00 instead of 25.00.They don’t care because they figure they have plenty of customers.Try MUV or THE FLOWERY in south Florida, they don’t scam there customers.
Ali L.
Ali L.
1690588862
One person working in the back today. Room full of people waiting pointlessly. What terrible management at this location. Other locations aren't as bad as this one. Just found out they don't even serve the express line separately...so what's the point?!
Amilcar R.
Amilcar R.
1688431950
Worst experience in a dispensary in my life. Mind you I placed a pickup order around 4pm, arrived around 6:30 to wait 2 HOURS to be told they would not dispense what I ordered 4 hours ago. A complete waste of time coming to the Miami Gardens location and won’t be visiting this Trulieve anymore. Great products but HORRENDOUS CUSTOMER EXPERIENCE 0/10
This place is the worst. I only came in today to redeem a birthday discount. I will never be back. I placed an order yesterday. I was notified it is ready. I’ve been sitting at Trulieve for 1 hour. The screen has said my wait time is 5 minutes the whole time. This has happened every time I come here.I found a new dispensary. So much better. In and out in 5 minutes every time. Trulieve needs to get it together.
Danielle D.
Danielle D.
1685147505
DO NOT COME HERE! TIFFANY is the worst. I was on the waiting list at 7:55pm and checked in. I was then told to have a seat and my name would be called NEXT. I received another text that my name would be removed from the list so I again went up to the counter and the lady assured me I was in line. After 5 people were called in front of me, I asked her when I would be called and she said she wrote my name wrong because she apparently cannot spell my name AS IT SAYS ON MY CARD! She proceeds to put me back on the list and another 6 people are called ahead of me. HIRE COMPETENT EMPLOYEES As you’ve just lost a customer who comes weekly. TERRIBLE SERVICE! The manager and other staff were super friendly and tried to make reparations.
Valeria R.
Valeria R.
1681953102
I understand this location has its cons, but it’s understandable since it is a busy location and on top of that it is the month of 4/20. All in all, I had an amazing visit this week, Emily was an extremely knowledgeable employee on the products and answered any and all questions I had with kindness, a true worker who actually cares for their customer!!! She also had quite the humor!
Mayra T
Mayra T
1679536476
Being my first time experience it was amazing. I was helped by a young man by the name Nicolas Cárdena that was very helpful and explained every question I had with details. I highly recommend this place and definitely ask for him. Unfortunately, I cannot say the same for the manager on site he made me feel very uncomfortable and rushed.
Maritza R.
Maritza R.
1679535968
My experience was great for the second time coming to this site. But today Nicolas Cardenas made it extra special when he took his time to help my sister and I by answering all our questions. Thank you so much for all your help. Unfortunately the manager on site was not as pleasant and was trying to rush us out. This still didn’t stop Nicolas from giving us good service. I recommended this location and I do recommend to ask for Nicolas specially if it’s your first time. Great Job!
Giancarlo Di G.
Giancarlo Di G.
1679015477
These clowns 🤡🤡 just lost a customer forever. If you guy close at 8:45 then what logic does it have to put 9 pm. I came at 8:30 and was not helped until I was told to get out at 8:45. You guys made me and a bunch of other people waste their times. Go elsewhere!! This place gives little discounts and has horrible service! Liberty health sciences and curaleaf is the way to go!Do yourself a favor and look at curaleaf & Liberty healthy menus first… 😏your welcome
daize A.
daize A.
1675470070
I always have an awesome experience here but especially Bryan and Dylan help me out and has amazing patience and care with dealing with my purchases great job Trulieve team in Miami Gardens !
beast M.
beast M.
1673572030
Words can't begin to explain My frustration with this location I live 15 minutes away so it's convenient and close to me but I must say what a disappointment usually inventory is wrong I just bought a 3.5 g of flour that was labeled indica online and turns out it's sativa in other words false advertisement overall bad service and my frustration levels are where you cannot even begin to understand. Staff is nice but seems to be a high level of disorganization at this location if possible I would try to avoid it as much as possible but I don't have many options being it's the closest to my home. Most importantly due to my medical issue I cannot smoke sativa could you imagine if I didn't read the label when I got home something bad could have happened very bad like possibly put me in the hospital please double triple check your order when going to this location staff does not have much patience.
Javier R.
Javier R.
1670774123
Walter and Erika were beyond helpful during my interaction. Super knowledgeable and informative. I was able to take home what I needed and at a great promotional price!!
Marsha D.
Marsha D.
1669655169
These guys (and girls) rock! I used to go to Dadeland but have been coming to this location since I moved. The staff are awesome. I call ahead and let them know I'll be coming and want to do "curbside", I'm in a wheelchair and such a mission to have to put it together back to back. Anyways, the guy Michael J. Who helped me yesterday was great. He made "dime piece" jokes and was informative about the products I ordered. He was extremely helpful and accommodating. Will continue to go back to this location and look forward to meeting the rest of the staff!
Muhammad R.
Muhammad R.
1669285881
Worst experience ever, Horrible customer service. Waited for hour & half. Multiple people managing reception area & not keeping track of who came first. They would randomly pick people. They should at least have better tracking system for people in queue. I give minus -5 star if there was that option.
Romelin C.
Romelin C.
1668867405
MANNNN THIS IS MY FAVORITE SPOT. I went to so many other trulieve locations, met inexperienced associates and never really felt like I met the me of the places I go to. I WILL ALWAYS TAKE TIME TO SPEAK ON GOOD PEOPLE THAT ARE GREAT AT WHAT THEY DO. From the recommendations, from the assistance, the education. I promise I always think this gentlemen is a manager and he should be. He carries himself like a true-representative of your brand and company and honestly WILL be the reason I drive 30 min out my way for this Miami Gardens location. I am so happy right now that I will keep spending. For a guy who payed it forward without any complaints boy im just happy to meet someone who can help, look out, and respectfully make me spend money happily. I will always come back and see Nikholaz Toloza!!!
Janelie R.
Janelie R.
1666531202
Been a patient for four years at the Miami Gardens location and I absolutely loved coming to this place. 99% of their staff know who I am. Yesterday, I decided to stop by and pick up my medication order. When I arrived, I noticed I forgot my wallet with my license and my medical card. First time this has happened to me so I decided to still stop by since I’m a frequent shopper. Upon registration I informed check in I had forgot my wallet but that I have other ways to prove my identity, he said he couldn’t check me in without a proper form of ID and called a manager for assistance. We explained the situation and I showed him (My work ID, My check with my names, my credit card and the Florida registration email when renewing), the manager seemed lost and ask for assistance of another manager. That’s when the manager told me he couldn’t make the exception although he knew who I was and he understands that I am proving it’s me but that he needed the ID and asked if I can go back home and return. I was never provided with my medication. This has been one of the most unprofessional way to turn away a frequent patient and shopper at Miami Gardens location. The manager told me “I have a camera that’s looking at me and we need to ask for ID”.This should be a policy for new shoppers, not shoppers who have been in the system for many years and even longer then those new faces in the shop. That’s like saying your primary doctor can’t see you because you didn’t bring ID. This is the most ridiculous policy Trulieve has.I will make sure to never recommend anyone to this place again, a human error is not accepted and my $300 worth of medication was never provided to me. Horrible customer service and absolutely no sympathy for their clients, and the manager should be fired, smirking throughout the whole situation but I’ll make sure to find out his name next time!
Robert K.
Robert K.
1665335421
Dispensary was garbage. Waited 25 minutes to on the lobby with no other customers. Once called back there were 6 associated inside & no customers there either. Although the website said they had numerous sale’s available at that location they were conveniently out of every single sale item. I was at the dispensary 1 hour after opening & they were completely dead but they were already sold out of the one day sale items? I doubt it. Very frustrating.
Zhane R.
Zhane R.
1664278991
My experience was great, but I can only give credit to the bud tender Adrian who helped tremendously. I’m not sure what trulieve employees learn during training, but keep teaching it because I felt so welcomed and satisfied.
Gabriel D.
Gabriel D.
1660602519
Great staff at this location, truly welcoming every time I enter. I have been attended by various tenders and not once have I had a bad experience. Just went in today and got attended by Iman, very sweet and knowledgeable individual who doesn't mind spending some time to really get you something you'll enjoy and give proper recommendations.
Frank R.
Frank R.
1659563438
Imán was very understanding while I was checking the effects of each of the strands and provided useful feedback during the search for the correct strains. Made it a judgment free zone which provided comfort.
Beki P.
Beki P.
1659556264
Amazing facility, product, and staff... Special thanks to the beautiful kind Iman who helped me with my order and was soo patient and sweet and helpful. I will continue going back here with pleasure!
James T.
James T.
1658795796
I rarely leave with what I actually ordered. What I actually order is never at the store site. With each visit, every time there is an issue. There is never a time where there is not a problem going on at this location. The website and live inventory never match. Thanks.Update: After a break from this place, it’s still the same. What THC level you see on the website, subtract 5-10% from that because that’s more accurate than what’s falsely advertised. ✌🏽
Ibet L.
Ibet L.
1656615330
Friendly but really slow. Online Express pickup orders, check-in 15-20 min before arrival doesn't speed it up either. I normally go to the one by Miami Intl Airport it's much quicker, like speedy Gonzalez!
Nikki and T.
Nikki and T.
1656545907
I had a great first time experience at Trulieve. I was help by Nadja and Brian who were very courteous and patient with me. Thank you for your help and time.Lisa W
Pam
Pam
1655939852
Ramon & uriel were great! Ramon was very helpful and atentive. Great customer service and i will definetely come back again! 🙂
Danella B.
Danella B.
1655079464
10/10 customer service each & every visit. There’s never been a time where I’ve come to this location and have not been treated above and beyond by the staff. However, today was my first time being helped out Angie. Although each staff member is great, I only wish I would’ve been assisted by her sooner. She has great energy from the moment she greets you & exhibits pristine professionalism while she quickly and deliberately gets your order together. She went above and beyond in not only recommending the best suited items for my needs and then proceed to seek through the entire store for an accessory that she felt I’d prefer aesthetically (for the record — she was spot on), but she was also especially patient and kind while I dealt with a payment issue that I ran into, and did everything she could to see how she could help and greatly did. I couldn’t recommend this location enough but more importantly, don’t forget to ask for Angie 😊
Brian W
Brian W
1654724819
My first impression was incredibly positive. Comforting atmosphere in the waiting area. After a couple of minutes of waiting I was called into the sales area where I was helped by Luis. He was very nice and welcoming. All the questions I wanted to ask him or didn't think to ask him were answered. The experience was encouraging and so far the product I purchased is working out nicely. I see myself going back there more often than not.
Omar U.
Omar U.
1654293996
Super convenient location in my area, has more variety than other places I checked out in Florida and the staff is very helpful, including "Brian" who helped with my purchase. He was incredibly friendly and super knowledgeable on all my questions!
Carvin S.
Carvin S.
1652311969
My Wife and I visited today and I can not say enough how much of a help Michael J and Fernando were. Both of them went above and beyond to explain to us the proper usage and storage of our products. They made our experience a wonderful one and we will visit again the next time we are in Miami.
Karyna S.
Karyna S.
1651698036
I’ve been coming to this location since it first opened and every experience has always been pleasant. Every staff is knowledgeable about the products. I’ve gotten Alek P a few times as my consultant and he’s very patient, welcoming, and friendly, also gets my pickup orders correct and fast. I recommend coming to this location also for its quality of their products and variety of strains. 5/5!!
Jonram90
Jonram90
1649718776
What a great experience! So many quality strains and products. This guy there Saeed he’s the best! Always looking out for me and his attention to details is on point! Thank you guys!
Ann M.
Ann M.
1649609318
I was at this Trulieve location (Miami Gardens) last Monday, 4/4/2022 and was hoping for a better experience than what I have been having at another Trulieve location. My stomach was tied in knots and nothing could make my anxiety go away as I entered. The other location I mentioned had become anywhere from hostile to condensending.What a happy surprise. Alfred and Justin took care of me with no refusals of discounts (the other store tried to disallow printed discounts, and each visit was a possible argument).But this duo couldn't have been more friendly and honest. Alfred and Justin have made me realize that going to the Miami Gardens location, even if out of the way that I usually head, (east towards the beach), is well worth it. THANK YOU ALFRED AND JUSTIN OF THE MIAMI GARDENS DISPENSARY FOR TREATING THIS OLD LADY AS A VALUED CUSTOMER!!!
Fernando E.
Fernando E.
1649170501
Amazing staff! They make you feel at home! I rarely have any problems with their A1 Par-for-Par products but they few times I do they resolve my issue and always with a smile on their face as well as mine. Would recommend 10/10 and their deal are insane so get those text notifications! *seriously like bam 30% off” outta no where!
Broke B.
Broke B.
1647856265
Amazing only been 4 times as I’m a new patient and every time they have been so professional and helpful like Brian and Justin have been wonderful TruHost that have helped me! Awesome people in a professional establishment! 10/10 would recommend
Pablito G.
Pablito G.
1643422159
Every experience I’ve had so far with these guys is awesome everyone in there is very easy going and helpful. BRIAN always goes beyond expectations with his knowledge on product and what could be use for. He’s been my assistant 2 out of the 3 times the other young lady was also very helpful. Great prices and always have different offered. Very good products and clean place.
Nessa W.
Nessa W.
1641490001
This was my first time at this dispensary, and it was one of my best experiences thus far. The front house/receptionists are extremely kind and welcoming, and were very patient with me for my first time. When I was able to shop in the back, Justin really took his time with me and made me feel like I had been a loyal long time customer. He explained to me about the amazing promotions that are constantly offered, and put quite a few smiles on my face. Over all, this establishment is extremely inviting and everyone was an absolute pleasure to speak with. 15/10 will return again.
Rafael F.
Rafael F.
1640135800
This review is long over due. I've been promising everyone at Trulieve Miami Gardens that I was going to write about how awesome they are and I finally get the opportunity. I've been to numerous Trulieve locations all throughout Florida, but my best experience has always been at the Miami Gardens location. It's less chaotic, they're more organized, so you're in and out quick, and the staff is amazing. I've never had an issue with anyone there and all their employees are very savvy and attentive to all your needs. They always make sure that my visit is pleasant. Even if I can't find a product online, or I need information about a product, they definitely go out there way to make sure that I get the product I need, or better, and they make sure to answer any and every question i ask them. Personally, I think everyone that works there is amazing! But, just to name a few special people that I always encounter every time i go there, and they always treat me like royalty. Make sure you ask for Rachel, Stephy, Brian, Alex, Justin, and Luis. I go there every weekend and every weekend I leave there pleased and satisfied, thanks to their amazing customer service. Thank you guys a lot for treating me nice and helping me with all my needs every time I visit. I wish everyone at the Trulieve Miami Gardens location a Happy Holidays and I suggest that if you are reading this now, keep in mind, to pay them a visit next time you make your purchase.
kateherine G.
kateherine G.
1639262120
Brian from Trulieve is amazing at what he does! Makes you feel very welcome and also very knowledgeable of the cannabis products offered. He is a great example of what every employee should be and has amazing customer service. I honestly think he deserves some recognition from the company as he one of the reasons I continue to go to this location! Brian hope you see this message, YOU ROCK!!
Bianca F.
Bianca F.
1637706568
This location is awesome!! Friendly staff + easy check-in. John is awesome and will get you set up quick to be able to browse for your next favorite products! Nicholas was extremely friendly and gave me plenty of details on the products and showed me comparisons and told me all the deals. Great staff!
Catharina G.
Catharina G.
1636403489
Really helpful staff once you get inside! Always ready to answer any question. I enjoy the amount of discounts they offer and specials they run. This is the best location for speed and efficiency. Also products are always in variety and dependable in quality.
JellyJess C.
JellyJess C.
1636240998
All the Staff is Very helpful and very sweet. Welcoming from the second I walk in. Today I was with Grace in the Miami Gardens location and she was very patient and nice enough to share what was available according to what I was looking for. Quick and easy. Love this place! I recommend everyone I know to come here. Keep being such an awesome team and taking care of the cannabis community with love and integrity! You guys are appreciated!
MUNOZISBACK 3.
MUNOZISBACK 3.
1634816930
Place is wonderful, when its full of people, the line usually goes by pretty quickly, staff is nice and have very good etiquette. But the one person that stands out the most with awesome customer service is Uriel, he always treats me with high respect and I always leave with a smile on my face when being serviced by Uriel. Every time I return, I always hope to have him assist me here at this great company. Uriel surely deserves recognition when dealing with Customer service.
Sativa W.
Sativa W.
1633707197
Absolutely wonderful service from this location Everytime I go to it nothing but good vibes, I definitely recommend you guys to go and shop here for your Trulieve needs. If you do come to this location and have the chance to meet Brian one of the bud tenders their has to be one of the nicest people there and talked to me about all the deals and products, with a side of comedy which I really appreciated. 10/10 will keep coming back to this place
Alex S.
Alex S.
1630434094
Awesome location with great staff, from the front desk to the patient care advocates. Chill vibe, good selection, and took care of me as a patient 10/10 will definitely be back Eddie(think that's his name) was excellent. I had him doing all kinds of math trying to decide on my order 😅
Lizane N.
Lizane N.
1628631563
The staff is very friendly and helpful, very knowledgeable about their product. The discounts and coupons they offer make everything very affordable. And the shop itself is beautiful, very professional. It was a very pleasant experience. Not to mention all the new patient perks, you can’t beat this place, just make sure to order online in advance and check in before arriving to make the process quicker, it was a little slow but I was in no rush so I didn’t mind at all, other than that no complaints 🙂
Andrew R.
Andrew R.
1626033191
This place is primo. Best store in South Florida. Overall staff is considerate, knowledgeable and honest. Selection of product is always top notch. If you ever go ask to see Dan, he is the best! Kind, understanding, personable and treats his clients with respect and dignity. If there were more stars to give out I would
Jhonelia B.
Jhonelia B.
1621335130
This was my first time visiting a dispensary and I was really lucky to have ended up with Paul tending my order. I will say the staff overall is always professional, friendly, and welcoming. Paul was extremely knowledgeable but explained everything so it was very easy to understand your options and everything out there really. They have a great rewards program. Overall I had a Great experience
Jhonelia B.
Jhonelia B.
1621029013
This was my first time visiting a dispensary and I was really lucky to have ended up with Paul tending my order. I will say the staff overall is always professional, friendly, and welcoming. Paul was extremely knowledgeable but explained everything so it was very easy to understand your options and everything out there really. They have a great rewards program. Great experience
Surge 3.
Surge 3.
1620491815
If you’re a new patient I highly recommend this location. Brandy helped me out and she was an angel sent from above. She was very clear and thorough with excellent customer service. Brandy was amazing! I was a little nervous upon entering and by the time I left I felt like I had been going there for months. Well managed establishment and very clean which is important during this pandemic.UPDATE 5/5:Customer service has declined since I first started coming here, had a couple issues with reps that lack business etiquette. They’re rotating their staff likeClockwork with new faces every week , hard to maintain the quality . Lastly, Ruben(Manager) not every problem can be fixed with a measly 10% off order. Some of the newer reps need additional time training .UPDATE 5/7:Bumped this review back up a star solely because of Rachel. After a bad taste, I went in today and she made the trip worth it. She’s taken care of me roughly over 10 times in the past year and every single time she does not miss because of her personable skills. Easily the hardest and best worker they have at this location. She took great care of me today with amazing customer service!
alliroj
alliroj
1619210171
I went in for the first time today and Paul truly made the experience five stars. He was incredibly friendly and patient with me. He was very knowledgeable about the products and explained everything to me (even how to make an account with trulieve). It’s a very clean place. The only negative is there wasn’t very much product in store so I recommend ordering ahead for pickup.
Elle G.
Elle G.
1618413827
Shout out to Christopher. Thank you so much for helping me with my pick up order awhile back. I 'm sorry that it took so long for me to drop a review, but I had to make sure that I let everyone know that Trulieve Miami Gardens is the best, so helpful and super clean. I've only ever gone to Curaleaf but the wait time was not for me, even with a pick up order.
Leticia A.
Leticia A.
1618366924
Today, I was not able to make a purchase and they were extremely busy. I happen to stop a smiling face by the name of Natalie, if I had a company id love for her to work with me. She was so professional and helpful from multiple doctor referral and she even went ahead and advised of all the sales of becoming a patient. She most definitely stood out thanks Natalie and thanks Trulieve for having such professional employees.
Clare R.
Clare R.
1618332161
I had such a wonderful experience my last two times coming here!!! I met with Grace and Natalie! It was so nice meeting them and they were so helpful and kind! They both suggested me products that were amazing for me and were so knowledgeable on the products. I really hope to see them again next time! I also think this location has a great product range!
Jovahny S.
Jovahny S.
1617559513
Visited here recently as a first time customer and I left happy with my purchase. They have great deals going on right now. The associate who helped me, Paul, had exceptional customer skills and answered every single question I had with no hesitation. Definitely coming back to this location.
Rick F.
Rick F.
1616533714
Every time I go to this location to get my medicine its always professional and fast! Today Natalie took care of me with 5 star customer service. Barely was in there 5 minutes and was able to get what I needed quickly! Thank you😁😎
Love B.
Love B.
1616518980
Today was my first experience in a Florida dispensary and it went amazingly. The only downside to this location is the current road construction to enter the shopping plaza but it's Miami. Commute delays are highly expected at every turn. Their facilities were very spacious and clean. Staff was very friendly and attentive, check in was under 5 minutes then I was assigned to a consultant. Paul was very helpful in finding the right product to meet my needs as they offer so many varieties. I regularly use flower to infuse my own cooking oil for meals and suggested the TruClear Concentrate Syringe so I can dose my meals and drinks instead of spending hours infusing my own oil. I didn't even know such a product existed. A big thanks to Paul for finding me a way to save so much time and energy.
Humberto G.
Humberto G.
1615850083
Ruben and Adnan were amazing!! I came in and came right back out with exactly what I wanted. Thank you so much guys for helping me. Customer service is impeccable. Definitely my only choice when it comes to my medicine.
Jenn B.
Jenn B.
1613845850
This review isn't really against this store, the staff was nice, helpful & it was clean... That being said if you're a first timer you'll be happy BUT if you're already an experienced user TRUST ME you'll be disappointed.... Looks are deceiving when it comes to "legal weed" in FL, the bud here is expensive & weak, period. Trulieve as well as all these other med. marijuana places overcharge for weak pot, I know FL is "low potency" and all but save your $$ and get your bud the "old school" way... if you can't do that then "it is what is" as they say so I guess be thankful to our Government overlords for the kindness they've bestowed...until the quality matches the prices you won't be seeing me at ANY of these places.
Michelle M.
Michelle M.
1612659137
Good vibes! I always have a good shopping experience here. Clean, sanitized environment, follows CDC guidelines to keep us safe. Quality products, great weekly promotions, friendly staff, cool merch, excellent customer service Andy & Walter are always so friendly & professional! Convenient location, free parking, delivery available.
Angel M.
Angel M.
1612210428
Brandy was amazing! So helpful and nice. Amazing customer service for sure because she was able to answer all my questions about the products I was asking. Whitney was really helpful too the last time I came here. The Miami Gardens Location is very organized. Best one out there.
Jay W.
Jay W.
1611260813
Went to the Trulieve in Miami Gardens and Ms. Kenyatta Evans was my helper. I must say this was a great experience, she was very knowledgeable about all the products. She was patient and made sure I was fully satisfied with my order. I will definitely come back to this one. Thank you Kenyatta for all of your help and educating me.
Carlos V.
Carlos V.
1610238221
I've been to several dispensaries across the state and this one absolutely knocked my socks off. Best dispensary I've visited in Florida BY FAR. Great vibes and by far the fastest Trulieve I've ever been to. Not only the fastest Trulieve but definitely fastest dispensary regardless of brand in the area by far. Shout out to all the staff who also bring a great vibe to such an already amazing location. Special shout to Fabian, very knowledgeable BudTender with a great welcoming vibe. Definitely my go-to dispensary from now on!
Chantele F.
Chantele F.
1608854265
Great environment and employees. Especially Grace and Royce, they were more than helpful and very personable. They helped me get the best for my buck and make you feel very comfortable. I will definitely be returning to see them 😊
Ryan C.
Ryan C.
1608760089
Always has excellent customer service. Will give you genuine opinions and always has something you would want in stock. I have gotten Kenyata 3 times and she has always created a great experience. Very knowledgeable and helpful, even got me the last bit of grounds they had 😁.
Ian M.
Ian M.
1608485472
I was helped by Kenyata, and she was extremely helpful and made the environment more comfortable for me. I have been helped by her a couple times since I’ve started going and she’s always made things easy. Definitely hoping I get her again next time
Michelle M.
Michelle M.
1608298856
Good vibes! I always have a good shopping experience here. Clean, sanitized environment, follows CDC guidelines to keep us safe. Quality products, great weekly promotions, friendly staff, excellent customer service, convenient location, free parking, delivery available.
Jeffrey Z.
Jeffrey Z.
1607023853
The past 3 orders have all been messed up. They do not inform you of any changes prior to the drivers being on the way to deliver, such as changes in acceptable payment methods, to the order being 90% incomplete. How a public company can operate only via cash payments, on numerous occasions, without sufficient patient notification, because they lack proper and/or stable systems leads me to believe that something shady is occurring.
jeannie G.
jeannie G.
1605323708
I keep going back because of the friendly knowledgeable, Andy. Sosa assisted me as well. The office is always clean and full of friendly and helpful employees!
Michael S.
Michael S.
1603646296
Edward was very helpful with my transaction.He was informative patient and actually fixed an issue. Thank you!
RJ N.
RJ N.
1601167087
Very clean and organized store with super friendly staff. Lots of great products to choose from.
Great place great atmosphere great crew ❤️ It 🌱
jamie S.
jamie S.
1600554384
Fast service.
Yeslie V.
Yeslie V.
1600452994
Pedro ,Rafael, Gina, Fabian , Andy , Tatiana Edward and Luis are so amazing with me every time I come . This is my ultimate favorite location to come to : they are always so welcoming and warm . It feels like home when I walk in the door ! Keep doing an amazing job Miami Gardens .your the best!!!
Ileana G.
Ileana G.
1600188495
First time at this location and I must say the staff is very kind, knowledgeable, and simply on point! They recommended some really great products and the Pineapple Upside Down Cake flower and it is absolutely AMAZING! Thank you for the great and speedy service! Will be returning soon!
Deborah K.
Deborah K.
1599403148
Brandy was absolutely amazing and really took the time to explain things to me . She had a beautiful attitude and really made my day!!!
Jin O.
Jin O.
1599078031
Helpful nice employees knowledgeable good options of products.
fatpuddytat R.
fatpuddytat R.
1598912889
Very pleased with this location. FRIENDLY, PROFESSIONAL AND efficient
Jason S.
Jason S.
1598290775
This Trulieve location was a great experience. The service was amazing and my associate, Alex was very informative. Ill be back for sure
Lauren K.
Lauren K.
1596981634
This is the best dispensary by far here in Miami. Every time I go I wait no more than five minutes and I’m in and everybody inside is very Informative and they know what they’re talking about. Plus it’s kind of affordable compared to some other dispensaries.
Alejandro C.
Alejandro C.
1596732806
I’ve been coming here for a while and they have great employees. Very helpful and professional. I specially like dealing with Kenyata Evans, very helpful and has excellent knowledge of the products available. She has a great personality and along with her product knowledge and awesome customer service, she is definitely worth my wait, that’s why I always request her. Great job Ms. Ken keep up the great job.. Alejo.
c B.
c B.
1595808138
This was my first time ever going to a Med Marijuana place. Had a great experience with the salesman, Ernesto, who was patient and willing to answer all of my questions. At no time did I feel that he was exasperated with the numerous question. He literally did an amazing job representing the company and I felt good when I left with an education on the various routes of delivery and the products. Anymore, Customer Service tends to have been abandoned. Not here. Thank you Ernesto. I really appreciate it!
Andre M.
Andre M.
1594824652
With out a doubt one of the top notch dispensaries in town! From parking, to minimal wait time, and exceptionally amicable and knowledgeable staff & security. I must say each and every time I walk in those doors to Trulieve Miami Gardens I am welcomed as a part of their community. Thank you for making each experience there so smooth.
Kim D.
Kim D.
1594578480
Alex is the best as soon as i walk in he always greets you with a smile . He also takes his time is very helpful he explains In detail about the different strains. I can honestly say i love going to this store also i cant forget Kenyata she is very helpful as well. And always nice to the customer. Again This store rocks!!!
Nicole
Nicole
1594224963
I would like to thank Kenyata Evan's for the great customer service upon arrival to departure. She is very knowledgeable of all the products and assist you with reassurance on all the products. Kenyata just want to say keep up the good work; your doing an awesome job.
Shannen C.
Shannen C.
1593213329
No complaints so far!! Have been coming to this dispensary for a while now for pick up orders and have never encountered a problem. Staff is super friendly always, they also follow social distancing guidelines and they check in process its pretty smooth.
Yami G.
Yami G.
1592413444
One of the best dispensaries that I have visited. The staff is always so polite and very helpful especially Steven! Great prices and quality as well
Surge 3.
Surge 3.
1591728568
If you’re a new patient I highly recommend this location. Brandy helped me out and she was an angel sent from above. She was very clear and thorough with excellent customer service. Brandy was amazing! I was a little nervous upon entering and by the time I left I felt like I had been going there for months. Well managed establishment and very clean which is important during this pandemic.
ELLIOT A.
ELLIOT A.
1590774170
1st time at this location. Ive always heard good things about this location having good customer service and different products that are available. Today I went to pick up Papaya Cake Strain that was out of stock in pretty much every other location nearby. Today I got to experience what I’ve heard. Great service! Especially Jose who was extremely helpful. Customer service like this will make you reconsider changing locations.
Dani B.
Dani B.
1590463091
Love coming to this loction, the staff and service are great. Always appreciate Steven with the awesome product recommendations, and very patient with all of my inquiries! I highly recommend this dispensary.
Janelle G.
Janelle G.
1590339248
This place has always been my go to. you can find a more friendly or more educated staff anywhere else. They always there to help and make your experience an unforgettable one. Thank you so much to Steven for always showing me the latest and greatest as well for his amazing customer service. If you’re serious about healing and medicating. Trulieve & Steven are go to’s!
Slim C.
Slim C.
1590292113
The best trulieve location. Got helped last by STEVEN super helpful knew exactly what I'd need for my medical condition and symptoms. Very satisfied with the staff and overall have recommended this location to others. 🙌🙌🙌
Luis V.
Luis V.
1589924002
Great location and always great service. I love the respectful staff. Steven did great helping me today. My favorite south Florida dispensary by far.
Andi P.
Andi P.
1588958425
This is my favorite place, staff is quick and efficient. Jorge was great at giving me suggestions and showing me how to use the products. Knowledgeable staff and friendly!
Cesar S.
Cesar S.
1588801599
Best staff I've encountered at any dispensary plus a really nice waiting area with plenty of room and comfy seats. This location is my favorite dispensary in Florida. Trulieve dispenses excellent medicine with a wide selection for all your needs.
Brandon L.
Brandon L.
1587097662
Absolutely love this place, it was the first place I went when I got my card, and it is my go to every time I need to purchase my medical cannabis products. They always have a great selection, if there is one thing that is frustrating about these Florida dispensaries it is the availability, but it seems that every time I come here I am never disappointed. David the manager is extremely helpful and always finds a way to have me leaving satisfied with my purchase, as well as employees Jose and Steven. Definitely recommended!
Joseph Z.
Joseph Z.
1584486827
Always a pleasure, great service & selection, when I was on one leg due to serious injury manager let me come in after hours as I was running late and really needed the medicine for pain control. Thanks again guys, Public please remember to stop Lawmakers from raising the price to medical cannabis.
Dorian
Dorian
1582221693
I’ve been to several Trulieve locations in the S Florida area but the Miami Gardens location is the best. Every member on the team is friendly and knowledgeable about what Trulieve has to offer. My personal favorite staff member to go to is Brandy. She makes sure she bridges the gap between knowing and understanding your Rx, products and accessories. Her patience is impeccable and to sum it all up, she makes sure you’re comfortable with your purchase. So thanks BRANDY and the Trulieve staff in Miami Gardens.
Jennifer P.
Jennifer P.
1580859283
The Miami Gardens location provides a quick wait time and positive customer service. I was a patient who consulted with Steven last Sunday. Steven took the time to explain a variety of medicine options to me. He was patient, pleasant, and did his best to make the experience that day a great one for me. I will definitely continue to visit this location.
Brina C.
Brina C.
1580669852
Highly recommend. All staff was extremely kind and attentive. Jose was the gentleman who saw me. He executed on educating me on each strand. .He was very polite and was very knowledgeable, he suggested different variety that best fits my lifestyle. I am very happy with all my purchases and will definitely going back.
Dudoon O.
Dudoon O.
1579472525
They have the best quality that I've tried thus far everyone one there is really knowledgeable and I'll share some pic with you guys sometime soon
Veira F.
Veira F.
1578923165
My favorite location and all I have to say is I wish I could give them more than 5 stars!! This has been the best experience I’ve ever had in a dispensary. It really is a 5 star/ top notch dispensary. Products are always in stock. The store is extremely clean, smells amazing staff is friendly knowledgeable, and always give great service.. I have personally congratulated the manager Dairis of this location. She’s always on the floor making sure everything run smooth. I been to a lot of dispensary who the manger is not even in the store. She shows face and in involved in as many transactions as she can be. More mangers should be like here. I live closer to other dispensary but I rather drive to this location to get the service I do. Thank you Trulieve Miami Gardens Team. You are all amazing
L S.
L S.
1576424281
I drive to the Miami Gardens branch, despite having other dispensaries closer to me, because of the excellent service, professionalism and knowledge of the staff, especially Andre. I always wait to be attended by him; he has extensive knowledge of the product, and I always learn a lot every time we talk. His customer service is something to be especially mentioned. He will go above and beyond to give you the 5 star service, will listen to your questions and will provide a wealth of information of each product, and will give you suggestions. I always feel that he truly listens and cares. People like Andre give excellent reputation and credibility.The place itself is very clean and has a very nice and calm atmosphere. The front desk staff is always very welcoming and professional, and everything is very well timed and organized. I could not recommend this dispensary enough.
Manny D.
Manny D.
1570765025
Very welcoming & helpful staff. Caring & attentive to your needs. Wait time was not long at all, like 5 mins. Back area was wide, clean & well managed. Thank you Trulieve I had a great experience! 🌿
Nicki E.
Nicki E.
1552841272
Service is amazing! Great Location,tons of parking, No lines or traffic. Speedy service, product is always available. Love the staff....from security to management AMAZING!!! The new location has been open since March 14. Everyone stop by and see the new store.
Next Reviews
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18350 NW 47th Ave
Miami Gardens, FL 33055

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CLOSED
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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Trulieve Deals and Discounts

    Everyday Discounts

    1st Order

    60% OFF

    2nd Order

    50% OFF

    3rd Order

    40% OFF

    Veterans Discount

    20% OFF

    Seniors 55+ Discount

    10% OFF

    Industry Discount

    20% OFF

    Pediatric Discount

    20% OFF

    SNAP Discount

    10% OFF

    Birthday Discount

    25% OFF

    Refer a Friend

    50% OFF For You & Your Friend

    ABOUT THIS DISPENSARY

    Trulieve, located at 18350 NW 47th Ave in Miami Gardens, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: $15 delivery fee.

    License Number: MMTC-2015-0005

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Trulieve is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Miami Gardens does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Trulieve

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Trulieve in Miami Gardens online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Trulieve Miami Gardens Dispensary
    4.5
    Based on 839 reviews
    Tabitha A.
    Tabitha A.
    1703723441
    Adilin Anastel Is amazing he truly deserve everything great coming he remembered my name without my Id LOVE LOVE LOVE HIM ❤️ Adilin you are the best never stop being great
    Abdul K.
    Abdul K.
    1703172175
    Uri Z helped me out a ton! Give this man a raise. I used to think trulieve was mid until I got some great customer service!
    LEX L.
    LEX L.
    1702914363
    Friday morning I woke up and saw the Christmas specials email from Trulieve and knew I had to roll out of bed ASAP. I didn’t have a clear idea of what I wanted like I usually do, but Uriel Z. took the time to show me all my options. He walked back and forth several times for me because I was indecisive, he took his time looking up the terps and he took the time to check the rosins for ones that looked pretty and unmelted. He was the perfect budtender. I’m very thankful for the insight he gave me but more thankful for his patience. Thank you Uriel!
    Luis V.
    Luis V.
    1697916486
    If you cherish your time dont come here. We set up express pickup at 7am and got confirmation of the order being ready. We spent at least 30 minutes in the lobby waiting to pick up an order. And were still waiting.IF YOU VALUE YOUR TIME DONT COME HERE
    nicole
    nicole
    1695066903
    So i go to the dispensary today and my experience with supervisor Adlin he is rude I asked upon approach about adding to my order he automatically tells me i can't add to my order bc there are other people in the waiting room like I haven't been waiting for 25 minutes. So beware if you plan to add to your order the supervisor Adlin said there are others waiting.
    Raymond R.
    Raymond R.
    1694985660
    Was my favorite location, but lately they don’t care about their patrons. I checked the wait time before heading out of my house. It said 5 minutes, so I waited to check in until I was about 10 minutes away (if you check in and you’re not here when they call you then you have to start the line all over). Still said 5 minutes.. then I got here and was told 6 people were in front of me. I asked if they could update the wait time online and this person tells me he can’t. You guys need to do better. You’re the closest branch to me, but if it’s like that going forward I rather go to Fort Lauderdale or Hollywood
    Basketball U.
    Basketball U.
    1692297575
    Absolutely slow at Miami Gardens Trulieve. I am typing this in the lobby, it is 3 pm currently and I have been waiting an hour for one pod that I ordered for pickup right when the store opened in the morning. Usually they are supposed to text me that my order is ready for express pick up, instead I am waiting an hour for a simple 50 dollar purchase for a gram. Totally not convenient. Only convenience is the fact that it is 10 minutes from where I live. Please fix this problem Trulieve Miami Gardens. Two stars because the staff is extremely nice and so is the manager. Just please fix the express system it’s been like this for months now.
    Mike S.
    Mike S.
    1691855175
    My first experience here was today. Everyone is so friendly and helpful. My bushmaster was Erica, who said she was the GM. She couldn't have been nicer. She took the time to listen and helped me pick the best products. Would absolutely recommend.
    LULZ
    LULZ
    1691536114
    Don’t get scammed by they’re new patient discounts , it’s only on trulieve brand , which the flower is garbage, not any top shelf product. But the website says 60% off first time, 50 the 2nd and 40, the 3rdThey sell carts for 25.00 , but the first time discounts they charge you full price which is 70.00 then take 50% off , so new users pay 35.00 instead of 25.00.They don’t care because they figure they have plenty of customers.Try MUV or THE FLOWERY in south Florida, they don’t scam there customers.
    Ali L.
    Ali L.
    1690588862
    One person working in the back today. Room full of people waiting pointlessly. What terrible management at this location. Other locations aren't as bad as this one. Just found out they don't even serve the express line separately...so what's the point?!
    Amilcar R.
    Amilcar R.
    1688431950
    Worst experience in a dispensary in my life. Mind you I placed a pickup order around 4pm, arrived around 6:30 to wait 2 HOURS to be told they would not dispense what I ordered 4 hours ago. A complete waste of time coming to the Miami Gardens location and won’t be visiting this Trulieve anymore. Great products but HORRENDOUS CUSTOMER EXPERIENCE 0/10
    This place is the worst. I only came in today to redeem a birthday discount. I will never be back. I placed an order yesterday. I was notified it is ready. I’ve been sitting at Trulieve for 1 hour. The screen has said my wait time is 5 minutes the whole time. This has happened every time I come here.I found a new dispensary. So much better. In and out in 5 minutes every time. Trulieve needs to get it together.
    Danielle D.
    Danielle D.
    1685147505
    DO NOT COME HERE! TIFFANY is the worst. I was on the waiting list at 7:55pm and checked in. I was then told to have a seat and my name would be called NEXT. I received another text that my name would be removed from the list so I again went up to the counter and the lady assured me I was in line. After 5 people were called in front of me, I asked her when I would be called and she said she wrote my name wrong because she apparently cannot spell my name AS IT SAYS ON MY CARD! She proceeds to put me back on the list and another 6 people are called ahead of me. HIRE COMPETENT EMPLOYEES As you’ve just lost a customer who comes weekly. TERRIBLE SERVICE! The manager and other staff were super friendly and tried to make reparations.
    Valeria R.
    Valeria R.
    1681953102
    I understand this location has its cons, but it’s understandable since it is a busy location and on top of that it is the month of 4/20. All in all, I had an amazing visit this week, Emily was an extremely knowledgeable employee on the products and answered any and all questions I had with kindness, a true worker who actually cares for their customer!!! She also had quite the humor!
    Mayra T
    Mayra T
    1679536476
    Being my first time experience it was amazing. I was helped by a young man by the name Nicolas Cárdena that was very helpful and explained every question I had with details. I highly recommend this place and definitely ask for him. Unfortunately, I cannot say the same for the manager on site he made me feel very uncomfortable and rushed.
    Maritza R.
    Maritza R.
    1679535968
    My experience was great for the second time coming to this site. But today Nicolas Cardenas made it extra special when he took his time to help my sister and I by answering all our questions. Thank you so much for all your help. Unfortunately the manager on site was not as pleasant and was trying to rush us out. This still didn’t stop Nicolas from giving us good service. I recommended this location and I do recommend to ask for Nicolas specially if it’s your first time. Great Job!
    Giancarlo Di G.
    Giancarlo Di G.
    1679015477
    These clowns 🤡🤡 just lost a customer forever. If you guy close at 8:45 then what logic does it have to put 9 pm. I came at 8:30 and was not helped until I was told to get out at 8:45. You guys made me and a bunch of other people waste their times. Go elsewhere!! This place gives little discounts and has horrible service! Liberty health sciences and curaleaf is the way to go!Do yourself a favor and look at curaleaf & Liberty healthy menus first… 😏your welcome
    daize A.
    daize A.
    1675470070
    I always have an awesome experience here but especially Bryan and Dylan help me out and has amazing patience and care with dealing with my purchases great job Trulieve team in Miami Gardens !
    beast M.
    beast M.
    1673572030
    Words can't begin to explain My frustration with this location I live 15 minutes away so it's convenient and close to me but I must say what a disappointment usually inventory is wrong I just bought a 3.5 g of flour that was labeled indica online and turns out it's sativa in other words false advertisement overall bad service and my frustration levels are where you cannot even begin to understand. Staff is nice but seems to be a high level of disorganization at this location if possible I would try to avoid it as much as possible but I don't have many options being it's the closest to my home. Most importantly due to my medical issue I cannot smoke sativa could you imagine if I didn't read the label when I got home something bad could have happened very bad like possibly put me in the hospital please double triple check your order when going to this location staff does not have much patience.
    Javier R.
    Javier R.
    1670774123
    Walter and Erika were beyond helpful during my interaction. Super knowledgeable and informative. I was able to take home what I needed and at a great promotional price!!
    Marsha D.
    Marsha D.
    1669655169
    These guys (and girls) rock! I used to go to Dadeland but have been coming to this location since I moved. The staff are awesome. I call ahead and let them know I'll be coming and want to do "curbside", I'm in a wheelchair and such a mission to have to put it together back to back. Anyways, the guy Michael J. Who helped me yesterday was great. He made "dime piece" jokes and was informative about the products I ordered. He was extremely helpful and accommodating. Will continue to go back to this location and look forward to meeting the rest of the staff!
    Muhammad R.
    Muhammad R.
    1669285881
    Worst experience ever, Horrible customer service. Waited for hour & half. Multiple people managing reception area & not keeping track of who came first. They would randomly pick people. They should at least have better tracking system for people in queue. I give minus -5 star if there was that option.
    Romelin C.
    Romelin C.
    1668867405
    MANNNN THIS IS MY FAVORITE SPOT. I went to so many other trulieve locations, met inexperienced associates and never really felt like I met the me of the places I go to. I WILL ALWAYS TAKE TIME TO SPEAK ON GOOD PEOPLE THAT ARE GREAT AT WHAT THEY DO. From the recommendations, from the assistance, the education. I promise I always think this gentlemen is a manager and he should be. He carries himself like a true-representative of your brand and company and honestly WILL be the reason I drive 30 min out my way for this Miami Gardens location. I am so happy right now that I will keep spending. For a guy who payed it forward without any complaints boy im just happy to meet someone who can help, look out, and respectfully make me spend money happily. I will always come back and see Nikholaz Toloza!!!
    Janelie R.
    Janelie R.
    1666531202
    Been a patient for four years at the Miami Gardens location and I absolutely loved coming to this place. 99% of their staff know who I am. Yesterday, I decided to stop by and pick up my medication order. When I arrived, I noticed I forgot my wallet with my license and my medical card. First time this has happened to me so I decided to still stop by since I’m a frequent shopper. Upon registration I informed check in I had forgot my wallet but that I have other ways to prove my identity, he said he couldn’t check me in without a proper form of ID and called a manager for assistance. We explained the situation and I showed him (My work ID, My check with my names, my credit card and the Florida registration email when renewing), the manager seemed lost and ask for assistance of another manager. That’s when the manager told me he couldn’t make the exception although he knew who I was and he understands that I am proving it’s me but that he needed the ID and asked if I can go back home and return. I was never provided with my medication. This has been one of the most unprofessional way to turn away a frequent patient and shopper at Miami Gardens location. The manager told me “I have a camera that’s looking at me and we need to ask for ID”.This should be a policy for new shoppers, not shoppers who have been in the system for many years and even longer then those new faces in the shop. That’s like saying your primary doctor can’t see you because you didn’t bring ID. This is the most ridiculous policy Trulieve has.I will make sure to never recommend anyone to this place again, a human error is not accepted and my $300 worth of medication was never provided to me. Horrible customer service and absolutely no sympathy for their clients, and the manager should be fired, smirking throughout the whole situation but I’ll make sure to find out his name next time!
    Robert K.
    Robert K.
    1665335421
    Dispensary was garbage. Waited 25 minutes to on the lobby with no other customers. Once called back there were 6 associated inside & no customers there either. Although the website said they had numerous sale’s available at that location they were conveniently out of every single sale item. I was at the dispensary 1 hour after opening & they were completely dead but they were already sold out of the one day sale items? I doubt it. Very frustrating.
    Zhane R.
    Zhane R.
    1664278991
    My experience was great, but I can only give credit to the bud tender Adrian who helped tremendously. I’m not sure what trulieve employees learn during training, but keep teaching it because I felt so welcomed and satisfied.
    Gabriel D.
    Gabriel D.
    1660602519
    Great staff at this location, truly welcoming every time I enter. I have been attended by various tenders and not once have I had a bad experience. Just went in today and got attended by Iman, very sweet and knowledgeable individual who doesn't mind spending some time to really get you something you'll enjoy and give proper recommendations.
    Frank R.
    Frank R.
    1659563438
    Imán was very understanding while I was checking the effects of each of the strands and provided useful feedback during the search for the correct strains. Made it a judgment free zone which provided comfort.
    Beki P.
    Beki P.
    1659556264
    Amazing facility, product, and staff... Special thanks to the beautiful kind Iman who helped me with my order and was soo patient and sweet and helpful. I will continue going back here with pleasure!
    James T.
    James T.
    1658795796
    I rarely leave with what I actually ordered. What I actually order is never at the store site. With each visit, every time there is an issue. There is never a time where there is not a problem going on at this location. The website and live inventory never match. Thanks.Update: After a break from this place, it’s still the same. What THC level you see on the website, subtract 5-10% from that because that’s more accurate than what’s falsely advertised. ✌🏽
    Ibet L.
    Ibet L.
    1656615330
    Friendly but really slow. Online Express pickup orders, check-in 15-20 min before arrival doesn't speed it up either. I normally go to the one by Miami Intl Airport it's much quicker, like speedy Gonzalez!
    Nikki and T.
    Nikki and T.
    1656545907
    I had a great first time experience at Trulieve. I was help by Nadja and Brian who were very courteous and patient with me. Thank you for your help and time.Lisa W
    Pam
    Pam
    1655939852
    Ramon & uriel were great! Ramon was very helpful and atentive. Great customer service and i will definetely come back again! 🙂
    Danella B.
    Danella B.
    1655079464
    10/10 customer service each & every visit. There’s never been a time where I’ve come to this location and have not been treated above and beyond by the staff. However, today was my first time being helped out Angie. Although each staff member is great, I only wish I would’ve been assisted by her sooner. She has great energy from the moment she greets you & exhibits pristine professionalism while she quickly and deliberately gets your order together. She went above and beyond in not only recommending the best suited items for my needs and then proceed to seek through the entire store for an accessory that she felt I’d prefer aesthetically (for the record — she was spot on), but she was also especially patient and kind while I dealt with a payment issue that I ran into, and did everything she could to see how she could help and greatly did. I couldn’t recommend this location enough but more importantly, don’t forget to ask for Angie 😊
    Brian W
    Brian W
    1654724819
    My first impression was incredibly positive. Comforting atmosphere in the waiting area. After a couple of minutes of waiting I was called into the sales area where I was helped by Luis. He was very nice and welcoming. All the questions I wanted to ask him or didn't think to ask him were answered. The experience was encouraging and so far the product I purchased is working out nicely. I see myself going back there more often than not.
    Omar U.
    Omar U.
    1654293996
    Super convenient location in my area, has more variety than other places I checked out in Florida and the staff is very helpful, including "Brian" who helped with my purchase. He was incredibly friendly and super knowledgeable on all my questions!
    Carvin S.
    Carvin S.
    1652311969
    My Wife and I visited today and I can not say enough how much of a help Michael J and Fernando were. Both of them went above and beyond to explain to us the proper usage and storage of our products. They made our experience a wonderful one and we will visit again the next time we are in Miami.
    Karyna S.
    Karyna S.
    1651698036
    I’ve been coming to this location since it first opened and every experience has always been pleasant. Every staff is knowledgeable about the products. I’ve gotten Alek P a few times as my consultant and he’s very patient, welcoming, and friendly, also gets my pickup orders correct and fast. I recommend coming to this location also for its quality of their products and variety of strains. 5/5!!
    Jonram90
    Jonram90
    1649718776
    What a great experience! So many quality strains and products. This guy there Saeed he’s the best! Always looking out for me and his attention to details is on point! Thank you guys!
    Ann M.
    Ann M.
    1649609318
    I was at this Trulieve location (Miami Gardens) last Monday, 4/4/2022 and was hoping for a better experience than what I have been having at another Trulieve location. My stomach was tied in knots and nothing could make my anxiety go away as I entered. The other location I mentioned had become anywhere from hostile to condensending.What a happy surprise. Alfred and Justin took care of me with no refusals of discounts (the other store tried to disallow printed discounts, and each visit was a possible argument).But this duo couldn't have been more friendly and honest. Alfred and Justin have made me realize that going to the Miami Gardens location, even if out of the way that I usually head, (east towards the beach), is well worth it. THANK YOU ALFRED AND JUSTIN OF THE MIAMI GARDENS DISPENSARY FOR TREATING THIS OLD LADY AS A VALUED CUSTOMER!!!
    Fernando E.
    Fernando E.
    1649170501
    Amazing staff! They make you feel at home! I rarely have any problems with their A1 Par-for-Par products but they few times I do they resolve my issue and always with a smile on their face as well as mine. Would recommend 10/10 and their deal are insane so get those text notifications! *seriously like bam 30% off” outta no where!
    Broke B.
    Broke B.
    1647856265
    Amazing only been 4 times as I’m a new patient and every time they have been so professional and helpful like Brian and Justin have been wonderful TruHost that have helped me! Awesome people in a professional establishment! 10/10 would recommend
    Pablito G.
    Pablito G.
    1643422159
    Every experience I’ve had so far with these guys is awesome everyone in there is very easy going and helpful. BRIAN always goes beyond expectations with his knowledge on product and what could be use for. He’s been my assistant 2 out of the 3 times the other young lady was also very helpful. Great prices and always have different offered. Very good products and clean place.
    Nessa W.
    Nessa W.
    1641490001
    This was my first time at this dispensary, and it was one of my best experiences thus far. The front house/receptionists are extremely kind and welcoming, and were very patient with me for my first time. When I was able to shop in the back, Justin really took his time with me and made me feel like I had been a loyal long time customer. He explained to me about the amazing promotions that are constantly offered, and put quite a few smiles on my face. Over all, this establishment is extremely inviting and everyone was an absolute pleasure to speak with. 15/10 will return again.
    Rafael F.
    Rafael F.
    1640135800
    This review is long over due. I've been promising everyone at Trulieve Miami Gardens that I was going to write about how awesome they are and I finally get the opportunity. I've been to numerous Trulieve locations all throughout Florida, but my best experience has always been at the Miami Gardens location. It's less chaotic, they're more organized, so you're in and out quick, and the staff is amazing. I've never had an issue with anyone there and all their employees are very savvy and attentive to all your needs. They always make sure that my visit is pleasant. Even if I can't find a product online, or I need information about a product, they definitely go out there way to make sure that I get the product I need, or better, and they make sure to answer any and every question i ask them. Personally, I think everyone that works there is amazing! But, just to name a few special people that I always encounter every time i go there, and they always treat me like royalty. Make sure you ask for Rachel, Stephy, Brian, Alex, Justin, and Luis. I go there every weekend and every weekend I leave there pleased and satisfied, thanks to their amazing customer service. Thank you guys a lot for treating me nice and helping me with all my needs every time I visit. I wish everyone at the Trulieve Miami Gardens location a Happy Holidays and I suggest that if you are reading this now, keep in mind, to pay them a visit next time you make your purchase.
    kateherine G.
    kateherine G.
    1639262120
    Brian from Trulieve is amazing at what he does! Makes you feel very welcome and also very knowledgeable of the cannabis products offered. He is a great example of what every employee should be and has amazing customer service. I honestly think he deserves some recognition from the company as he one of the reasons I continue to go to this location! Brian hope you see this message, YOU ROCK!!
    Bianca F.
    Bianca F.
    1637706568
    This location is awesome!! Friendly staff + easy check-in. John is awesome and will get you set up quick to be able to browse for your next favorite products! Nicholas was extremely friendly and gave me plenty of details on the products and showed me comparisons and told me all the deals. Great staff!
    Catharina G.
    Catharina G.
    1636403489
    Really helpful staff once you get inside! Always ready to answer any question. I enjoy the amount of discounts they offer and specials they run. This is the best location for speed and efficiency. Also products are always in variety and dependable in quality.
    JellyJess C.
    JellyJess C.
    1636240998
    All the Staff is Very helpful and very sweet. Welcoming from the second I walk in. Today I was with Grace in the Miami Gardens location and she was very patient and nice enough to share what was available according to what I was looking for. Quick and easy. Love this place! I recommend everyone I know to come here. Keep being such an awesome team and taking care of the cannabis community with love and integrity! You guys are appreciated!
    MUNOZISBACK 3.
    MUNOZISBACK 3.
    1634816930
    Place is wonderful, when its full of people, the line usually goes by pretty quickly, staff is nice and have very good etiquette. But the one person that stands out the most with awesome customer service is Uriel, he always treats me with high respect and I always leave with a smile on my face when being serviced by Uriel. Every time I return, I always hope to have him assist me here at this great company. Uriel surely deserves recognition when dealing with Customer service.
    Sativa W.
    Sativa W.
    1633707197
    Absolutely wonderful service from this location Everytime I go to it nothing but good vibes, I definitely recommend you guys to go and shop here for your Trulieve needs. If you do come to this location and have the chance to meet Brian one of the bud tenders their has to be one of the nicest people there and talked to me about all the deals and products, with a side of comedy which I really appreciated. 10/10 will keep coming back to this place
    Alex S.
    Alex S.
    1630434094
    Awesome location with great staff, from the front desk to the patient care advocates. Chill vibe, good selection, and took care of me as a patient 10/10 will definitely be back Eddie(think that's his name) was excellent. I had him doing all kinds of math trying to decide on my order 😅
    Lizane N.
    Lizane N.
    1628631563
    The staff is very friendly and helpful, very knowledgeable about their product. The discounts and coupons they offer make everything very affordable. And the shop itself is beautiful, very professional. It was a very pleasant experience. Not to mention all the new patient perks, you can’t beat this place, just make sure to order online in advance and check in before arriving to make the process quicker, it was a little slow but I was in no rush so I didn’t mind at all, other than that no complaints 🙂
    Andrew R.
    Andrew R.
    1626033191
    This place is primo. Best store in South Florida. Overall staff is considerate, knowledgeable and honest. Selection of product is always top notch. If you ever go ask to see Dan, he is the best! Kind, understanding, personable and treats his clients with respect and dignity. If there were more stars to give out I would
    Jhonelia B.
    Jhonelia B.
    1621335130
    This was my first time visiting a dispensary and I was really lucky to have ended up with Paul tending my order. I will say the staff overall is always professional, friendly, and welcoming. Paul was extremely knowledgeable but explained everything so it was very easy to understand your options and everything out there really. They have a great rewards program. Overall I had a Great experience
    Jhonelia B.
    Jhonelia B.
    1621029013
    This was my first time visiting a dispensary and I was really lucky to have ended up with Paul tending my order. I will say the staff overall is always professional, friendly, and welcoming. Paul was extremely knowledgeable but explained everything so it was very easy to understand your options and everything out there really. They have a great rewards program. Great experience
    Surge 3.
    Surge 3.
    1620491815
    If you’re a new patient I highly recommend this location. Brandy helped me out and she was an angel sent from above. She was very clear and thorough with excellent customer service. Brandy was amazing! I was a little nervous upon entering and by the time I left I felt like I had been going there for months. Well managed establishment and very clean which is important during this pandemic.UPDATE 5/5:Customer service has declined since I first started coming here, had a couple issues with reps that lack business etiquette. They’re rotating their staff likeClockwork with new faces every week , hard to maintain the quality . Lastly, Ruben(Manager) not every problem can be fixed with a measly 10% off order. Some of the newer reps need additional time training .UPDATE 5/7:Bumped this review back up a star solely because of Rachel. After a bad taste, I went in today and she made the trip worth it. She’s taken care of me roughly over 10 times in the past year and every single time she does not miss because of her personable skills. Easily the hardest and best worker they have at this location. She took great care of me today with amazing customer service!
    alliroj
    alliroj
    1619210171
    I went in for the first time today and Paul truly made the experience five stars. He was incredibly friendly and patient with me. He was very knowledgeable about the products and explained everything to me (even how to make an account with trulieve). It’s a very clean place. The only negative is there wasn’t very much product in store so I recommend ordering ahead for pickup.
    Elle G.
    Elle G.
    1618413827
    Shout out to Christopher. Thank you so much for helping me with my pick up order awhile back. I 'm sorry that it took so long for me to drop a review, but I had to make sure that I let everyone know that Trulieve Miami Gardens is the best, so helpful and super clean. I've only ever gone to Curaleaf but the wait time was not for me, even with a pick up order.
    Leticia A.
    Leticia A.
    1618366924
    Today, I was not able to make a purchase and they were extremely busy. I happen to stop a smiling face by the name of Natalie, if I had a company id love for her to work with me. She was so professional and helpful from multiple doctor referral and she even went ahead and advised of all the sales of becoming a patient. She most definitely stood out thanks Natalie and thanks Trulieve for having such professional employees.
    Clare R.
    Clare R.
    1618332161
    I had such a wonderful experience my last two times coming here!!! I met with Grace and Natalie! It was so nice meeting them and they were so helpful and kind! They both suggested me products that were amazing for me and were so knowledgeable on the products. I really hope to see them again next time! I also think this location has a great product range!
    Jovahny S.
    Jovahny S.
    1617559513
    Visited here recently as a first time customer and I left happy with my purchase. They have great deals going on right now. The associate who helped me, Paul, had exceptional customer skills and answered every single question I had with no hesitation. Definitely coming back to this location.
    Rick F.
    Rick F.
    1616533714
    Every time I go to this location to get my medicine its always professional and fast! Today Natalie took care of me with 5 star customer service. Barely was in there 5 minutes and was able to get what I needed quickly! Thank you😁😎
    Love B.
    Love B.
    1616518980
    Today was my first experience in a Florida dispensary and it went amazingly. The only downside to this location is the current road construction to enter the shopping plaza but it's Miami. Commute delays are highly expected at every turn. Their facilities were very spacious and clean. Staff was very friendly and attentive, check in was under 5 minutes then I was assigned to a consultant. Paul was very helpful in finding the right product to meet my needs as they offer so many varieties. I regularly use flower to infuse my own cooking oil for meals and suggested the TruClear Concentrate Syringe so I can dose my meals and drinks instead of spending hours infusing my own oil. I didn't even know such a product existed. A big thanks to Paul for finding me a way to save so much time and energy.
    Humberto G.
    Humberto G.
    1615850083
    Ruben and Adnan were amazing!! I came in and came right back out with exactly what I wanted. Thank you so much guys for helping me. Customer service is impeccable. Definitely my only choice when it comes to my medicine.
    Jenn B.
    Jenn B.
    1613845850
    This review isn't really against this store, the staff was nice, helpful & it was clean... That being said if you're a first timer you'll be happy BUT if you're already an experienced user TRUST ME you'll be disappointed.... Looks are deceiving when it comes to "legal weed" in FL, the bud here is expensive & weak, period. Trulieve as well as all these other med. marijuana places overcharge for weak pot, I know FL is "low potency" and all but save your $$ and get your bud the "old school" way... if you can't do that then "it is what is" as they say so I guess be thankful to our Government overlords for the kindness they've bestowed...until the quality matches the prices you won't be seeing me at ANY of these places.
    Michelle M.
    Michelle M.
    1612659137
    Good vibes! I always have a good shopping experience here. Clean, sanitized environment, follows CDC guidelines to keep us safe. Quality products, great weekly promotions, friendly staff, cool merch, excellent customer service Andy & Walter are always so friendly & professional! Convenient location, free parking, delivery available.
    Angel M.
    Angel M.
    1612210428
    Brandy was amazing! So helpful and nice. Amazing customer service for sure because she was able to answer all my questions about the products I was asking. Whitney was really helpful too the last time I came here. The Miami Gardens Location is very organized. Best one out there.
    Jay W.
    Jay W.
    1611260813
    Went to the Trulieve in Miami Gardens and Ms. Kenyatta Evans was my helper. I must say this was a great experience, she was very knowledgeable about all the products. She was patient and made sure I was fully satisfied with my order. I will definitely come back to this one. Thank you Kenyatta for all of your help and educating me.
    Carlos V.
    Carlos V.
    1610238221
    I've been to several dispensaries across the state and this one absolutely knocked my socks off. Best dispensary I've visited in Florida BY FAR. Great vibes and by far the fastest Trulieve I've ever been to. Not only the fastest Trulieve but definitely fastest dispensary regardless of brand in the area by far. Shout out to all the staff who also bring a great vibe to such an already amazing location. Special shout to Fabian, very knowledgeable BudTender with a great welcoming vibe. Definitely my go-to dispensary from now on!
    Chantele F.
    Chantele F.
    1608854265
    Great environment and employees. Especially Grace and Royce, they were more than helpful and very personable. They helped me get the best for my buck and make you feel very comfortable. I will definitely be returning to see them 😊
    Ryan C.
    Ryan C.
    1608760089
    Always has excellent customer service. Will give you genuine opinions and always has something you would want in stock. I have gotten Kenyata 3 times and she has always created a great experience. Very knowledgeable and helpful, even got me the last bit of grounds they had 😁.
    Ian M.
    Ian M.
    1608485472
    I was helped by Kenyata, and she was extremely helpful and made the environment more comfortable for me. I have been helped by her a couple times since I’ve started going and she’s always made things easy. Definitely hoping I get her again next time
    Michelle M.
    Michelle M.
    1608298856
    Good vibes! I always have a good shopping experience here. Clean, sanitized environment, follows CDC guidelines to keep us safe. Quality products, great weekly promotions, friendly staff, excellent customer service, convenient location, free parking, delivery available.
    Jeffrey Z.
    Jeffrey Z.
    1607023853
    The past 3 orders have all been messed up. They do not inform you of any changes prior to the drivers being on the way to deliver, such as changes in acceptable payment methods, to the order being 90% incomplete. How a public company can operate only via cash payments, on numerous occasions, without sufficient patient notification, because they lack proper and/or stable systems leads me to believe that something shady is occurring.
    jeannie G.
    jeannie G.
    1605323708
    I keep going back because of the friendly knowledgeable, Andy. Sosa assisted me as well. The office is always clean and full of friendly and helpful employees!
    Michael S.
    Michael S.
    1603646296
    Edward was very helpful with my transaction.He was informative patient and actually fixed an issue. Thank you!
    RJ N.
    RJ N.
    1601167087
    Very clean and organized store with super friendly staff. Lots of great products to choose from.
    Great place great atmosphere great crew ❤️ It 🌱
    jamie S.
    jamie S.
    1600554384
    Fast service.
    Yeslie V.
    Yeslie V.
    1600452994
    Pedro ,Rafael, Gina, Fabian , Andy , Tatiana Edward and Luis are so amazing with me every time I come . This is my ultimate favorite location to come to : they are always so welcoming and warm . It feels like home when I walk in the door ! Keep doing an amazing job Miami Gardens .your the best!!!
    Ileana G.
    Ileana G.
    1600188495
    First time at this location and I must say the staff is very kind, knowledgeable, and simply on point! They recommended some really great products and the Pineapple Upside Down Cake flower and it is absolutely AMAZING! Thank you for the great and speedy service! Will be returning soon!
    Deborah K.
    Deborah K.
    1599403148
    Brandy was absolutely amazing and really took the time to explain things to me . She had a beautiful attitude and really made my day!!!
    Jin O.
    Jin O.
    1599078031
    Helpful nice employees knowledgeable good options of products.
    fatpuddytat R.
    fatpuddytat R.
    1598912889
    Very pleased with this location. FRIENDLY, PROFESSIONAL AND efficient
    Jason S.
    Jason S.
    1598290775
    This Trulieve location was a great experience. The service was amazing and my associate, Alex was very informative. Ill be back for sure
    Lauren K.
    Lauren K.
    1596981634
    This is the best dispensary by far here in Miami. Every time I go I wait no more than five minutes and I’m in and everybody inside is very Informative and they know what they’re talking about. Plus it’s kind of affordable compared to some other dispensaries.
    Alejandro C.
    Alejandro C.
    1596732806
    I’ve been coming here for a while and they have great employees. Very helpful and professional. I specially like dealing with Kenyata Evans, very helpful and has excellent knowledge of the products available. She has a great personality and along with her product knowledge and awesome customer service, she is definitely worth my wait, that’s why I always request her. Great job Ms. Ken keep up the great job.. Alejo.
    c B.
    c B.
    1595808138
    This was my first time ever going to a Med Marijuana place. Had a great experience with the salesman, Ernesto, who was patient and willing to answer all of my questions. At no time did I feel that he was exasperated with the numerous question. He literally did an amazing job representing the company and I felt good when I left with an education on the various routes of delivery and the products. Anymore, Customer Service tends to have been abandoned. Not here. Thank you Ernesto. I really appreciate it!
    Andre M.
    Andre M.
    1594824652
    With out a doubt one of the top notch dispensaries in town! From parking, to minimal wait time, and exceptionally amicable and knowledgeable staff & security. I must say each and every time I walk in those doors to Trulieve Miami Gardens I am welcomed as a part of their community. Thank you for making each experience there so smooth.
    Kim D.
    Kim D.
    1594578480
    Alex is the best as soon as i walk in he always greets you with a smile . He also takes his time is very helpful he explains In detail about the different strains. I can honestly say i love going to this store also i cant forget Kenyata she is very helpful as well. And always nice to the customer. Again This store rocks!!!
    Nicole
    Nicole
    1594224963
    I would like to thank Kenyata Evan's for the great customer service upon arrival to departure. She is very knowledgeable of all the products and assist you with reassurance on all the products. Kenyata just want to say keep up the good work; your doing an awesome job.
    Shannen C.
    Shannen C.
    1593213329
    No complaints so far!! Have been coming to this dispensary for a while now for pick up orders and have never encountered a problem. Staff is super friendly always, they also follow social distancing guidelines and they check in process its pretty smooth.
    Yami G.
    Yami G.
    1592413444
    One of the best dispensaries that I have visited. The staff is always so polite and very helpful especially Steven! Great prices and quality as well
    Surge 3.
    Surge 3.
    1591728568
    If you’re a new patient I highly recommend this location. Brandy helped me out and she was an angel sent from above. She was very clear and thorough with excellent customer service. Brandy was amazing! I was a little nervous upon entering and by the time I left I felt like I had been going there for months. Well managed establishment and very clean which is important during this pandemic.
    ELLIOT A.
    ELLIOT A.
    1590774170
    1st time at this location. Ive always heard good things about this location having good customer service and different products that are available. Today I went to pick up Papaya Cake Strain that was out of stock in pretty much every other location nearby. Today I got to experience what I’ve heard. Great service! Especially Jose who was extremely helpful. Customer service like this will make you reconsider changing locations.
    Dani B.
    Dani B.
    1590463091
    Love coming to this loction, the staff and service are great. Always appreciate Steven with the awesome product recommendations, and very patient with all of my inquiries! I highly recommend this dispensary.
    Janelle G.
    Janelle G.
    1590339248
    This place has always been my go to. you can find a more friendly or more educated staff anywhere else. They always there to help and make your experience an unforgettable one. Thank you so much to Steven for always showing me the latest and greatest as well for his amazing customer service. If you’re serious about healing and medicating. Trulieve & Steven are go to’s!
    Slim C.
    Slim C.
    1590292113
    The best trulieve location. Got helped last by STEVEN super helpful knew exactly what I'd need for my medical condition and symptoms. Very satisfied with the staff and overall have recommended this location to others. 🙌🙌🙌
    Luis V.
    Luis V.
    1589924002
    Great location and always great service. I love the respectful staff. Steven did great helping me today. My favorite south Florida dispensary by far.
    Andi P.
    Andi P.
    1588958425
    This is my favorite place, staff is quick and efficient. Jorge was great at giving me suggestions and showing me how to use the products. Knowledgeable staff and friendly!
    Cesar S.
    Cesar S.
    1588801599
    Best staff I've encountered at any dispensary plus a really nice waiting area with plenty of room and comfy seats. This location is my favorite dispensary in Florida. Trulieve dispenses excellent medicine with a wide selection for all your needs.
    Brandon L.
    Brandon L.
    1587097662
    Absolutely love this place, it was the first place I went when I got my card, and it is my go to every time I need to purchase my medical cannabis products. They always have a great selection, if there is one thing that is frustrating about these Florida dispensaries it is the availability, but it seems that every time I come here I am never disappointed. David the manager is extremely helpful and always finds a way to have me leaving satisfied with my purchase, as well as employees Jose and Steven. Definitely recommended!
    Joseph Z.
    Joseph Z.
    1584486827
    Always a pleasure, great service & selection, when I was on one leg due to serious injury manager let me come in after hours as I was running late and really needed the medicine for pain control. Thanks again guys, Public please remember to stop Lawmakers from raising the price to medical cannabis.
    Dorian
    Dorian
    1582221693
    I’ve been to several Trulieve locations in the S Florida area but the Miami Gardens location is the best. Every member on the team is friendly and knowledgeable about what Trulieve has to offer. My personal favorite staff member to go to is Brandy. She makes sure she bridges the gap between knowing and understanding your Rx, products and accessories. Her patience is impeccable and to sum it all up, she makes sure you’re comfortable with your purchase. So thanks BRANDY and the Trulieve staff in Miami Gardens.
    Jennifer P.
    Jennifer P.
    1580859283
    The Miami Gardens location provides a quick wait time and positive customer service. I was a patient who consulted with Steven last Sunday. Steven took the time to explain a variety of medicine options to me. He was patient, pleasant, and did his best to make the experience that day a great one for me. I will definitely continue to visit this location.
    Brina C.
    Brina C.
    1580669852
    Highly recommend. All staff was extremely kind and attentive. Jose was the gentleman who saw me. He executed on educating me on each strand. .He was very polite and was very knowledgeable, he suggested different variety that best fits my lifestyle. I am very happy with all my purchases and will definitely going back.
    Dudoon O.
    Dudoon O.
    1579472525
    They have the best quality that I've tried thus far everyone one there is really knowledgeable and I'll share some pic with you guys sometime soon
    Veira F.
    Veira F.
    1578923165
    My favorite location and all I have to say is I wish I could give them more than 5 stars!! This has been the best experience I’ve ever had in a dispensary. It really is a 5 star/ top notch dispensary. Products are always in stock. The store is extremely clean, smells amazing staff is friendly knowledgeable, and always give great service.. I have personally congratulated the manager Dairis of this location. She’s always on the floor making sure everything run smooth. I been to a lot of dispensary who the manger is not even in the store. She shows face and in involved in as many transactions as she can be. More mangers should be like here. I live closer to other dispensary but I rather drive to this location to get the service I do. Thank you Trulieve Miami Gardens Team. You are all amazing
    L S.
    L S.
    1576424281
    I drive to the Miami Gardens branch, despite having other dispensaries closer to me, because of the excellent service, professionalism and knowledge of the staff, especially Andre. I always wait to be attended by him; he has extensive knowledge of the product, and I always learn a lot every time we talk. His customer service is something to be especially mentioned. He will go above and beyond to give you the 5 star service, will listen to your questions and will provide a wealth of information of each product, and will give you suggestions. I always feel that he truly listens and cares. People like Andre give excellent reputation and credibility.The place itself is very clean and has a very nice and calm atmosphere. The front desk staff is always very welcoming and professional, and everything is very well timed and organized. I could not recommend this dispensary enough.
    Manny D.
    Manny D.
    1570765025
    Very welcoming & helpful staff. Caring & attentive to your needs. Wait time was not long at all, like 5 mins. Back area was wide, clean & well managed. Thank you Trulieve I had a great experience! 🌿
    Nicki E.
    Nicki E.
    1552841272
    Service is amazing! Great Location,tons of parking, No lines or traffic. Speedy service, product is always available. Love the staff....from security to management AMAZING!!! The new location has been open since March 14. Everyone stop by and see the new store.
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