Trulieve - New Port Richey | Florida Dispensaries

Trulieve Marijuana Dispensary and Delivery in New Port Richey, FL

5623 US 19 - Suite 111
New Port Richey, FL 34652

Hours of Operation:

Mon – Sat: 9am – 9pm
Sunday: 10am – 8pm

Payment Methods:

Cash & CanPay Accepted
ATM Available

FLD

MMTC Dispensary – Open

New Port Richey – A Trulieve dispensary located at 5623 US 19 to service Pasco County medical cannabis card patients is open. Trulieve, the biggest dispensary brand in FL, strives to bring you the relief you need in medical marijuana products you can trust.

The cannabis plants Trulieve cultivates in its nurseries for this New Port Richey store products are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible.

The New Port Richey Trulieve staff is well trained to work with local certified doctors in the area to provide the proper products and the correct dosage to ensure patients get the proper care they need.

TRULIEVE MARIJUANA DELIVERIES RX – AVAILABLE NOW!

Trulieve medical cannabis products are available by delivery to your front door in New Port Richey and throughout Pasco County. Order online or call over the phone and have your medical marijuana products delivered.

Low-THC High CBD products are available for patients that have been certified by a recommending doctor who need non-euphoric care. You can call 844.878.5438 or email info@trulieve.com to schedule a delivery.

$15 Delivery Fee Statewide. Free delivery to patients 65 years or older and on all orders over $200.

Trulieve Florida

What People Are Saying

Anne H.
Anne H.
17:28 19 Sep 22
The wait time was completely off saying 5 minute wait but it more like 20. When I mentioned it to the check-in host, she said more like 20-30. Then someone that checked-in and arrived 15 minutes after me was taken back before me and the person in front of me. This happens very frequently at this location.Everyone’s time is important and a company that provides wait times should make sure the wait time is accurate. They should also care when it is brought to the company’s attention.read more
Amber R.
Amber R.
14:52 17 Aug 22
The New Port Richey location just makes me feel like I’ve known some of the staff forever! It is full of incredibly nice staff. Anytime I have a question about anything they have been able to happily answer it. If you’re in a rush they get you in and out, and if you’d like to talk a bit they listen. Thank you New Port Richey trulieve for making me feel like family!read more
Wendy W.
Wendy W.
17:19 05 Jul 22
Nice location at Gulf & US 19…look for either Bob’s Carpet or CVS sign as Trulieves is a little small. Adequate parking, plenty of lobby for social distancing if that’s still a thing. Host or greeter at the door takes your ID and gives it to the clerk behind the counter that puts your info in the system to be next in line. Very bright, open and airy feel throughout. Very clean as is a new store location. Very friendly staff today…fast to resolve an issue with a Puffco charger…left a very satisfied customer. Thank you Trulieve! Well done.read more
Brooklyn
Brooklyn
18:03 16 Jun 22
Went to the grand opening today. Waited 2 hours…decent about of product available today. As always the employees are great…better location but not enough parking. Had to park next door at the CVS. Happy that my order wasn’t canceled this time 😏🤣. Picked up some free swag…not much to offer tbh.read more
Kēki
Kēki
17:44 15 Jun 22
Best best BEST first time going into a dispenser. I was nervous, because, well this is all new for me!!! Met with Chelsi O. and I have to say that I’m a bit more schooled on all the products and have an array of goodies to try out for my prescription.This was an easy and pleased experience and I honestly can’t wait to go back and see what new things they have in 😀read more
Amy B.
Amy B.
18:36 14 Jun 22
I absolutely love this place! It is my favorite dispensary! The staff is amazing and always so welcoming. Definitely recommend this locationread more
Willie Ratliff W.
Willie Ratliff W.
21:12 11 Jun 22
I love Trulieve prducts. They carry different variations of medical marijuana and some of the highest percentages of THC available.I highly recommend them for your medicinal needs…read more
Cyndi M.
Cyndi M.
15:37 06 Jun 22
They’re great! They’re always so kind and they get you in and out as quickly as they can. They also have handicap parking and that’s a bonus.read more
Carolyn G.
Carolyn G.
00:12 26 Apr 22
Best store in the entire Pasco region! I will drive out of my way any day for you guys! Thank you for everything all of you do you all are absolutely amazingread more
cassie K.
cassie K.
19:07 19 Apr 22
These guys make it hard for other Trulieves to compete. This was my main Trulieve until the Port Richey one opened, which is significantly closer to home. But I will be making the trip to stay with this store. They ALL love their jobs, or at least pretend very well! Everyone is so vibrant, happy, welcoming. It’s a really nice energy. They are knowledgeable, VERY FAST, and overall do an amazing job. Not to mention they package orders so fast. Normally the longest I ever wait to have my order packaged and ready to pick up is an hour. It’s often ready before then. You all are AMAZING, keep it up! & thanks for always taking care of me 🙂read more
Kristina H.
Kristina H.
21:22 14 Apr 22
Night shift and management are horrible at new port richey locations. I think night shift needs some more training. I will NEVER go in the afternoon again. I’ll drive all the way to tarpon. Night time management and crew is NOT an asset to your business. I will take ALL my money else where. Horrible. Secretary up front checking people in is RUDE AS HELL. Mary is THE BEST !!!!! TORY, AUSTIN, TONY (MANAGEMENT) ALL AWESOME…… DAY CREW IS GREATread more
Brandee
Brandee
18:03 09 Apr 22
Amazing 1st time experience!! Would recommend this place to everyone! The staff was awesome from the moment I walked in to then I checked out. Forever customer! Edit: Something changed, not the same friendly experience I used to have.read more
Kelly Ann L. M.
Kelly Ann L. M.
23:29 04 Apr 22
The wait to get in was a little long and seemed confused. I checked in but because my info was not in the system, at least six others went before me. They do have express service if you order online and are not adding anything so maybe in the future, that is the way to go. However. I spent time with Ryan helping me through figuring out what I needed. He was great and very knowledgeable. All in all a good shop with a better selection than most dispensaries.read more
Joshua S.
Joshua S.
15:30 30 Mar 22
Never have any good products. They take all the good stuff out the flower and give you just something to burn. Have only found a handful of strains that they don’t completely ruin. And when they do get the good stuff in, it’s gone before you even knew it was there do to employees buying all the good products before the actual customers get a chance. So imma have to say one star bc the point of a dispensary is to help you with your problems, not make it worse.read more
Radio B.
Radio B.
21:25 27 Mar 22
I have to say going into a dispensary could be very overwhelming, especially when your trying to find the right product to help with your medical condition, I have to say all Trulieve dispensaries are amazing and the staff are incredible! But I have to say hats off to Jeremy at new port Richie ! Not only is he extremely knowledgeable, but his customer service is top notch ! Even though they were busy he took his time and answers every question I had ! Thank you to him and the entire staff!! Thank you 😊read more
Trav M
Trav M
00:57 27 Mar 22
Haven’t been to Tru in a good while, I’ve been done dirty to many times. Went to a new location in NPR before the festival. Shout out to Kyle for his recommendations, his product knowledge shows.read more
Rita S.
Rita S.
10:34 17 Mar 22
Clean, Friendly, stocked, & Specials.Does it get any better ? We drive close too 2 hours for this Dr. MJ appointment. We Need this in Lake Wales, Florida.read more
Sheryl D.
Sheryl D.
20:58 07 Mar 22
Austin is AWESOME!!! Very knowledgeable, friendly, and extremely courteous!!!Absolutely love it when he’s working!!And products are excellent!Best medicine in the world!!!read more
Lucci M.
Lucci M.
18:21 25 Feb 22
Outstanding information, service, product and team. This place offers the highest quality and best medicine for the price. Don’t look further 👍💚💯read more
Betty M.
Betty M.
15:22 12 Feb 22
I love this store. Polite and caring. Try to get other stuff if out of what I need. God bless you all.
Jasalyn B.
Jasalyn B.
00:06 28 Jan 22
I am hear to tell you how well versed and knowledgeable the staff are at NPR! Check-in is always a breeze with Tori and Jay up front. Walk-in, ask Luis for very terpene specific strains, and he provides me with 6 different indica strains, and few hybrid strains. He can also tell me flavor profiles and his experience with just about every strain he put in front of me.Credit is given where credit is earned! They ALL have earned it!!!!!!read more
Robert L.
Robert L.
00:36 01 Jan 22
Very impressed with the people and selection of product. And that veterans discount is very welcome,.I don’t think I’m going to go anywhere else. Thank you for the excellent products.read more
Scott R.
Scott R.
18:31 17 Dec 21
Outstanding service for my elderly father. Nice guy named Lucas helped my Dad pick out the perfect strains. We’ve never had someone take the time and be so friendly. This is second time he has waited on us and wanted to make sure Trulieve knows they need to hire more people like him. Knowledgeable about the products, didn’t rush my dad, and seemed to genuinely like his job. Service is always better when it’s with a smile. Heros work at Trulieve too!read more
Erin M.
Erin M.
01:15 27 Nov 21
The waiting room is clean and beautiful and so is the patient access area. The staff is always kind.Updated Review: 11/2021 Jarred helped me this evening and he was absolutely amazing. He answered all of my questions and was so kind and caring. Definitely the best experience I’ve had at Trulieve!read more
Mike K.
Mike K.
15:00 10 Nov 21
EDIT: If you want to know how good a company is, check how their employees rate them. Less than 2 stars for Trulieve on ANY Hiring website like Indeed or Glassdoor. Go ahead and check what people say working for them is like.Trulieves website hardly ever works. Same goes for most of the employees and management.Long wait times because the employees don’t want to work so they just chat up the current patient to take up as much time as possible. There is much better product elsewhere.The following was true for one day, because I was told by management that I would get a 10% discount if I left a positive review, (this was before I was employed):Great and knowledgeable staff! Super friendly and willing to answer every question (true about some people who love the industry and work hard)read more
Billie K.
Billie K.
21:33 02 Nov 21
Staff is friendly always willing to help, warm and welcoming. Always happy to answer questions, I always feel relaxed and at ease that I always have great customer experience, staff goes above and beyond to make experiences pleasant. Keep up great work.read more
Clif Davis J.
Clif Davis J.
17:24 23 Sep 21
Amber Working the exchange line, very knowledge about product. Makes great recommendations to help fill your needs. She’s a straight shooter and I appreciate her honesty more than anything during our transactions. You need more “Real” people in there with a personality. You guys hit the mark with this lady!10/10read more
Kerry Marie-Pirillo R.
Kerry Marie-Pirillo R.
13:57 06 Sep 21
If you are looking for the top of the line cannabis dispensary with great deals that run frequently this is the place. They have a great product and the staff that have the no how. You have a question about what you are buying and the need and they have the answer. Mary helped me the last time I was in there and I was full of anxiety from something previously and she took the time to sit and help me out. Awesome! Very professional and organized. Not a lot of parking in front but plenty of parking in back.read more
Brandy C.
Brandy C.
15:09 04 Sep 21
I just want to give a huge shout out to the staff on this crazy Saturday! I came in to pick up some products I had to leave behind yesterday, and I’ve never seen so many patients in one dispensary.They’re having a huge sale today and managing it all with positive dispositions despite some of these rude and negative customers AND having computer issues.Thank you for continuing to work hard to ensure everyone gets their medicine, Trulieve! 🖤💚read more
Kenneth Sumners I.
Kenneth Sumners I.
21:48 23 Aug 21
My visit to the store was very great. They greeted me as I walked in. There was barely a wait. They were in stock of the product i wanted. They have amazing new customer and Military Veteran specials or discounts. The store was super elegant and clean. It was like In walked into a mini Marijuana dream land. Thank you all. This will be my main source of medicine. Great store great customer service! 5 starts all dayread more
Scott W.
Scott W.
23:43 03 Aug 21
My first time in. I had my Marijuana License back in the day in Hawaii. But nothing like the hassle of the State of Florida ! My gosh Florida made it difficult and expensive. AnywayNicole walked me through everything. She took her time as I learned how much has changed. The choices, the types, flavors, doses, all my questions answered. She made me comfortable and feel welcome. All my anxiety’s went away. Thanks Nicole. You made a difference for me.In Hawaii I got it from the grower. My little tiny old Chinese coworkers husband was a grower. A one gallon baggie half full was $100.Thank you to the whole team at Trulieve.Outstanding from beginning to leaving.The staff up front was extremely professional.Very SincerelyScott-read more
Brandi C.
Brandi C.
20:09 02 Aug 21
The Wonderful Miss Toni was my tender today! I loved her!! I have recently had surgery, Toni was very knowledgeable and patient with me! She was super sweet also 😍 that is just a bonus!!! I absolutely love this store!! Have an amazing day!!read more
Valerie O.
Valerie O.
01:31 28 Jul 21
I really enjoy the environment here. Joshua helped me out on what I would need and was knowledgeable with whatever I asked about. I have trouble sleeping and he suggested CBN gel and it was a fantastic suggestion. I really appreciated his honesty and see how much he love and enjoys his job! Definitely will be back soon!read more
Jacklyn W
Jacklyn W
00:08 11 Jul 21
Christopher T is phenomenal! He’s very pleasant and helpful! I will request him from now on. I haven’t been coming much lately but I’ll be back more often. Fantastic customer service. Thanks again Chrisread more
Jon M.
Jon M.
21:50 09 Jul 21
Amazing staff and A +++++ customer service.. Went in for a pick up today and the amazing staff made my experience worth while and taught more then I ever could expected, Tony and Kyle took amazing care of me and made sure that my needs was meet …. Yes, I definitely recommend highly coming here for all your medical needs and ask for Tony great guy, the man was on fire, talk about the knowledge behind all the products that was sold and help me pick out my order.. Definitely going back a continuing customer.read more
Kristen W
Kristen W
17:47 01 Jul 21
Love this location. Always a great selection and friendly staff. Today I was helped by Mercedes and Nicole and got everything I needed. I’ve had Mercedes a few times and she’s always in a great mood and very helpful. Nicole went out of her way to find me my medicine in my price range by checking the back stock room. Great experience as always, will continue to return! A+read more
Clif Davis J.
Clif Davis J.
17:19 28 Jun 21
Joshua V. Working the express pickup, very knowledge about product. Makes great recommendations to help fill your needs. He’s a straight shooter and I appreciate his honesty more than anything during our transactions. You need more “Real” people in there with a personality. You guys hit the mark with this guy! 10/10read more
Jessica Z.
Jessica Z.
02:30 21 May 21
I have only been a few times.. Each time I was greeted swiftly and sweetly.. Thank You.. Any questions are answered fully and if you still aren’t sure they will take that extra time to make sure you are taken care of. I only gave 5 stars because that’s all I’m permitted.. but Absolutely Fabulous staff.. Wouldn’t go anywhere else!read more
Philip J.
Philip J.
14:27 17 May 21
Great place and friendly staff!Edit: do your self a favor and don’t waste time ordering online as there is almost always a problem. The place has great flower but I would recommend just going to the store and waitingread more
Laurel T.
Laurel T.
17:20 01 May 21
The office is clean and comfortable. Masks are needed to go inside, staff wears masks as well. The staff were very friendly, courteous, and answered all my (many) questions. I appreciate going to a professional business. My visit was excellent and I will continue to go there. I would recommend it! 🌟🌟🌟🌟🌟read more
Jesse N.
Jesse N.
16:38 22 Apr 21
Have canceled more than one order because they were out of something I ordered with no phone, only found out because I called the call center. Seems to have more of a limited supply than other locations.Edited…No point in carrying product that you don’t sell devices to use… $250 for a device for concentrate is a slap in the face to patients.Will definitely be using Trulieve as a last resort from now on, they have become all about the profits and less about the patients.read more
erica H.
erica H.
02:04 15 Apr 21
They have for me so far one the best selection of products. And I think there prices are great. They always have specials as well. Check them out.read more
Brandon G.
Brandon G.
01:48 06 Apr 21
Ordered online and picked up in store. I suggest utilizing the mobile check in feature. Otherwise the wait time can be bit before you can “check out!’ The Staff are knowledgable and fast. Always ask about Sales and offers.-read more
Christine M.
Christine M.
15:37 24 Mar 21
First time I have ever been to a dispensary. What an awesome experience. Jessica was answering every question I had and had great advice. Very friendly when I walked in. Great staff!!read more
Peter T.
Peter T.
14:11 18 Mar 21
Love these guys!! Awesome stock , very friendly staff . To get the good deals be online and ready between 630 and 7 , by 745am all the best stuff will sold out. Gotta get there early online!!!read more
Matt D.
Matt D.
16:35 11 Mar 21
I went in today to get a strain of Crescendo that they rarely have and they were good enough to hold it for me for 48 hours! Kenny dispensed me and what a good dude. I had more issues than Sports Illustrated & he made it happen for me. I think upper management should realize that he had the utmost patience with me and didnt make me feel bad, due to issues. So truly thank you again for giving me just one more reason to always patronize your business!! Thanks again Kenny!read more
Austin F.
Austin F.
14:32 24 Feb 21
I love trulieve products and in person service but their online service is getting seemingly worse and worse. As of the last month I’ve had about 50% of my orders cancelled and only about half the time I’ve gotten a call. I always place orders online and it lets me check out (with confirmation) every time but almost always gets kicked back hours later after all the alternative options have been taken. What is available in store and online are totally misaligned and the website often crashes. A free hat is cool but the it doesn’t really reconcile any technical issues and hours wasted on hoping a product will be there when it sold out hours ago or was never even in stock to begin with.I just want to post an update about the post. They have since really improved their online system and orders have been getting cancelled a LOT less. Thanks for listening to us!read more
Tina C.
Tina C.
19:40 16 Feb 21
The store is one of the busiest Trulieve’s I have been to. With that being said, I waited no longer than 5 minutes and they did not have what I wanted but Josh recommended a different product that actually works BETTER than the product I was using. Thank you New Port Richey for taking such good care of me.read more
Dawn A
Dawn A
22:42 18 Jan 21
The people working at this dispensary seem to know their stuff. I tell them what strains help me, which ones are too much for me- and they always have the best recommendations. Others not so much. I recommend this place!Still they continue to floor me with the customer service. They have used most products so they can tell me exactly what I’m looking at. Still tho only place that stands by product. I tried jack and it was bad. They had me bring it back for another strain.read more
Khonsu L.
Khonsu L.
21:54 14 Dec 20
Very caring, professional, knowledgeable staff. Mr. J was a very attentive consultant, and the coordinator was kind enough to take down my information to let me know when a product we thought best for me would be in stock again. I would def recommend this location to both experienced and, especially, new clients.read more
Morgan A.
Morgan A.
22:57 10 Dec 20
Just spoke with Nathan Hillard on their corporate customer service line. He was willing to contact the store on my behalf to confirm an order without my asking. He took the time to explain some of the technical difficulties they were having and was very understanding and kind. Great work. Gold standard service.read more
Carlos M.
Carlos M.
13:39 08 Dec 20
Stuff they sell is pretty good but their website is always having problems. They let you order stuff they do not have in stock and do not call you or text you to let you know, instead they let you wait for an hour in line before they tell you they do not have it. But they will offer you a free hat to hope you feel better about it.Update on response. I emailed the customer service email that was attached the day it happend. No response back. They just post that to make people think they care.read more
Carlos M.
Carlos M.
21:30 23 Nov 20
Stuff they sell is pretty good but their website is always having problems. They let you order stuff they do not have in stock and do not call you or text you to let you know, instead they let you wait for an hour in line before they tell you they do not have it. But they will offer you a free hat to hope you feel better about it.read more
Debra W.
Debra W.
19:28 27 Oct 20
My order was duplicated due to a technical issue. Otis, my bud tender, asked if I would like to purchase both. I explained that I was only interested in the one order and that I was happy that there would be some for another patient. Otis thought that was a very nice gesture. When checking out, Otis explained that I had accrued enough points to get a bonus 10% off. Trulieve is the best hands down! Be sure to ask for Otis next time you visit. Tell them Debra W sent you.read more
Joe A.
Joe A.
17:08 17 Oct 20
My 1st Time. Awesome Place. Felt Comfortable. Very Helpful The Minute You Walk Through The Door. Was made Very Informative. A Very pleasant Atmosphere. Respectful Of Your Privacy. TY So Much 💯read more
Michelle H.
Michelle H.
21:46 13 Oct 20
My favorite dispensary without a doubt. Best quality products, EXCELLENT customer service & decent prices (especially with the daily sales!) 💯 Recommend to everyone.read more
Jacqueline N.
Jacqueline N.
18:28 11 Oct 20
I’m leaving a review for anyone else thinking about using this place for the first time. I’ve never been to the store, as they decided my business was not wanted.I placed an online order on Friday evening, never received any sort of confirmation, despite providing my email and phone number for contact. The order sits at “in progress” in my account day’s later, but still not a peep from the store about said order. If I sign out of my account and search their “tracker” using the order number the entire thing shows cancelled. 🙄Again, they have never bothered to contact me about the order. 🤷🏻‍♀️Based on the reviews here and other online places it is clear that this location has some serious trouble with their online ordering and check in systems. Seems every negative review noted lack of communication and abysmal wait times.Ordered from Fluent in NPR and they had my Order ready in less than an hour and pick up took less than ten minutes. I would suggest them over Trulieve to anyone looking for a great local place.Side note: could never get ahold of anyone via their published phone number on the website. Just rings and rings and disconnects. Clearly customer service is not a priority here.read more
Suzy M
Suzy M
20:53 10 Oct 20
Usually limited flower choices available. Lots of vape choices but all of their stock is typically higher in price than comparable products at other dispensaries. Check around, do your homework, they DO have exceptional products but are quite pricey.read more
Edwin N.
Edwin N.
23:43 08 Oct 20
Great staff. They are always trying to get you in and out of there fast, sometimes though you have to wait for a bit especially if they’re running a promotion. Recommend ordering online or even better, get your prescription delivered.read more
Martin L.
Martin L.
11:57 08 Oct 20
Staff is nice and welcoming. The higher ups in this company are always holding onto stock while only pushing what’s on the floor instead of what’s in stock. I called the call center to make sure a product was in stock only to get there and them tell me it’s out and try to push a less selling item on me. I called the call center after leaving and the reassured me they had what I needed. It shouldn’t be this hard to get medicine .read more
Brittany P.
Brittany P.
21:14 05 Oct 20
Very knowledgeable and friendly staff. Super clean facility and while its a busy little place it moves pretty quickly so no long wait times. I would recommend trying some other places as the product I’ve gotton so far from Trulieve is on the less effective side but still decent quality if you don’t want to spend the time to travel.read more
Jayme L.
Jayme L.
16:56 04 Oct 20
I love visiting Tyler at this location! He is amazing! He is professional, kind, courteous, he listens to what I need and always chooses the best for my needs! Tyler is amazing! Looking forward to seeing him again and hopefully in management!read more
Rose O.
Rose O.
01:30 02 Oct 20
I just recently shopped here due to the newness of the location. Friendly and helpful staff. Could use a bigger variety but all in all great strainsread more
KiteBum B.
KiteBum B.
01:33 01 Oct 20
Great service and experience as always for my medicinal needs. Always a large variety of distallite…3 for 2 deals are always a blessing.Online ordering and online checkin makes the process super quick and easy.read more
Mary A.
Mary A.
17:49 23 Sep 20
This was my 1st experience at a dispensary, the 2 young ladies who helped me were AWESOME! We talked in private consultation. They got my needs and what was important to me. Thank youread more
Scot S.
Scot S.
05:40 20 Sep 20
Went above and beyond to take care of me! Thank you!
jaime K.
jaime K.
01:59 17 Sep 20
Waiting took longer then e pected but they must be busy for a teason!
MrPunisher199
MrPunisher199
03:45 15 Sep 20
Knowledgeable associates and very few things found on the website arent at local locations. My advice is to ask associates their personal opinions as they’re usually experienced in their own product.read more
Terry R.
Terry R.
22:21 14 Sep 20
Nice place, helpful and friendly staff. Very knowledgeable.
Aryanna C.
Aryanna C.
19:30 11 Sep 20
TRY FLUENT OR SUTERRA OR CURALEAF This is my second time visiting this location and the customer service is terrible. It’s always crowded even during the pandemic they have a waiting room full of people sitting and waiting to get checked in. I placed an order over the phone and was told it when I arrived at the location and the older gentleman with the glasses and handheld that it would be a 25 minute wait. ALSO THEY KEEP YOUR CARD while you wait OUTSIDE. I’ve never been to a dispensary where they need to hold your identification in order to guarantee you medicine. When I inquired about this he VERY RUDELY told me it’s the only way to keep my place in line. This makes absolutely no sense. I will no longer be frequenting this location. I’d rather spend my money where the customer service is better and the staff has clear communication.read more
Danielle M.
Danielle M.
04:52 07 Sep 20
Great location, knowledgeable staff, decent prices and usually not a long wait
Jared P
Jared P
01:07 02 Sep 20
Trulieve is truly an experience from the moment I stepped out of my car the door was opened for me and a customer service representative greeted me with a massive smile (through his eyes, obviously wearing a mask. With that said, I have been to all the dispensaries in the area. Fluent, Curaleaf, Surterra, etc. and as as a self-proclaimed connoisseur of THC, it is safe to say Trulieve has the best concentrate, specifically shatter, is the best in the 727 area. Not to mention, they have phenomenal second and first time patient discounts, as well as the customer service representative, Nathan, was great at showing me reserve oil that was not displayed in the case. Overall great experience and will go back again, and again, and again!10/10⭐️⭐️⭐️⭐️⭐️read more
I love this place and their amazing stuff and Dr. Always smiling and friendly ❤❤
Carol H.
Carol H.
18:39 25 Aug 20
Always a great place and explain the products. Friendly and professional. Thanks
Amber S.
Amber S.
03:58 21 Aug 20
Greg checking people in is very rude. Ive had a couple of employees be short and rude.. But they need to remember that every patient in there has traumas, triggers, and issues and that they need to be respectful of that. Also there was a small incident today where I had to run out to get cash for my order because the ATM wasnt accepting my card and they wanted to make me wait just as long the second time around even though my stuff was all bagged up on counter ready to go.. I had a kid with me I couldn’t wait that long again and they just wanted to talk and gossip about it that rather help my situation.read more
Johnny B
Johnny B
00:49 16 Aug 20
Counter service VERY POOR not customer friendly. There out for themselves. Sorry sorry sorry place. Use a diffrent retailer. Better safe than SORRY.read more
Donald C.
Donald C.
18:18 09 Aug 20
Its worth the time to drive across the county to Wesley Chapel and go to a store with real service. This store barely ever has any stock. In store stock does not reflect what the website says. Even with an online order and check in you will wait for over an hour.read more
Suzy M
Suzy M
14:31 08 Aug 20
Usually limited flower choices available. Lots of vape choices but all of their stick is typically higher in price than comparable products at other dispensaries. Check around, do your homework, they DO have exceptional products but are quite pricey.read more
Amber N.
Amber N.
19:03 28 Jul 20
This place is awesome! Staff is awesome and very friendly never had a bad experience here.
Brandi D.
Brandi D.
18:33 11 Jul 20
Did not get proper change back 20 dollar difference, “manager” could not do anything for me he said her register was fine and would not be willing to watch the cameras. The associate remembers me( although it was very busy) and claims I was given proper change. They were also out of what I wanted at first and it’s almost impossible to contact these people directly, after several phone calls with long waits and several opened chats online I was able to get through to someone. Bad customer service it was my first time there and last. (Someone commented to email them and I have heard nothing from them)read more
Ashley J.
Ashley J.
23:26 06 Jul 20
So you get 4 stars because Cameron and Matt are amazing patient care techs. The customer service in this location is awesome, and Cameron and Matt always go the extra mile, and are extremely patient and humble. I love that. They always take great care if me. I would give five stars but every time I place a puck up order, and I come all if your walk ins who come in after me seem to always get served first . It makes no sense I check in before them I, placed a pick up order that says my order is ready to go and still I wait 30 mins compared to those who again are walkins coming after me. It’s very frustrating 😣 can done please explain this. I mine as well be a walk in I will get taken care if faster. I hate it!read more
Michael K.
Michael K.
18:23 28 Jun 20
Very nice went there to get wax because Wednesday said no rosin… Get there and budtender said good news we do have what you’re seeking! And with discount too!read more
Maria S.
Maria S.
22:17 25 Jun 20
Easy to get to, great merchandise and the prices could be a little better, and have a full month supply of medicine, not 25days for us that got to pay out of pocket cash to have some kind of relieve. I think it should be $100 for 30 pills instead of 25. I’m going to be using this medication throughout the year so, some consideration towards retired people that worked for the Civil Servant work and are receiving a small retirement check, this is a heavy load.☹️😥😓😢read more
Don P.
Don P.
12:30 12 Jun 20
This is my Favorite place to get Medical Marijuana and Vapes , with the rewards program and specials You can always save 20% or more. The Staff is great and very knowledgeable , Online ordering is easy and they usually have something to buy.read more
Charlie D.
Charlie D.
20:18 06 Jun 20
I just came back everyone is fantastic 👏. I did take 1 star away because nick the security “guard”thinks he’s better suited for parking lots. He said he is in charge of that lot mean while there are 2 entrances and exits anything can happen robbery, assault if you need help just check the lot if nick is not out front check the side of the building where he vaps. Probably out of view of the cameras cause his words they have cameras 📷 they know what I’m doing. If they can see him. Keep your eyes open and stay safe you might be on your own. PS nick did have his mask on, now we’re all safe. Thank you nickread more
Jackeline O.
Jackeline O.
23:35 04 Jun 20
A year ago today… I started purchasing from the Kendall Trulieve. I have to say it’s been an amazing experience. They always greet me by name and make sure I am comfortable. I injured my ankle and couldn’t walk for 2 months. The staff was always so amazing and understanding. Especially thru the pandemic. Thank you Trulieve for the amazing Customer Service!!!!read more
BORE0S
BORE0S
18:33 29 May 20
In something is very consistent in order online and then arrive check-in sit around in your car and wait. I was told 20 minutes. I left it an hour with nothing. I watched people come and go. I have always had an online order never once have I ever went there without one and yet I wait longer then the homeless people that stand out front and panhandle you doThe Clearwater store is much better take the extra 15 minutes and drive Southread more
jeanette L.
jeanette L.
21:41 28 May 20
It’s convenient, but be prepared to wait…I ordered online, (as usual, they had only some of what was advertised in the “new product” text, not all)waited 4 1/2 hours for the email that my order was ready, but will only be held for 24 hours. So I got there in about 20 minutes, checked in online as soon as I parked, still had to wait an hour & 20 before I picked up my order. Spoke with several very cool people while waiting!read more
Tyler K.
Tyler K.
22:32 21 May 20
It’s an okay dispensary, very clean. The staff are pretty kewl too. I think the biggest down falls are the wait times in general, whether it’s walk in or order online your gonna wait an hour. This store is just about always out of flower products too, I’ve been shopping here for over a year and 90% of the time their out of flower. Other than that it’s a pretty well rounded dispensary.read more
Becca B.
Becca B.
19:20 10 May 20
I have always had a good experience here! I had to wait around an hour on my first visit as a walk-in, but with their text system was very convenient and I could sit in my car to wait. Being my first time at a dispensary, they helped me pick out my products, gave me a ton of information, and a very sweet first timer discount! The front desk staff, Tony who checks us in, the consultants in the back who help me decide what to get, everyone has been lovely!read more
Myles B.
Myles B.
23:24 07 May 20
The staff that work here are great! Not their fault. That being said, this location needs to get it together….no other locations in area are like this place. Place online order and wait hours just to arrive and wait hours. Absolutely ridiculous wait times that can easily avoided.read more
Maureen O.
Maureen O.
01:43 29 Apr 20
I love to visit here its like visiting old friends! I call and order ahead as to see what. Products are available, that I want Then usually they tell me a discount I have available .Then I’ll come in or now, I can have it de livered!!read more
Tyler M.
Tyler M.
11:47 22 Apr 20
Understanding the new laws and having in-depth knowledge on a substance that is still looked down upon by authority in Florida has always been a concern. With the new wave of information on pharmaceutical companies, I’ve looked for alternatives for my pain. Ms. Gillispie had all the answers to my questions and helped ease some tension around exploring a new method for my pain. I’d highly recommend this location.read more
nekea93 .
nekea93 .
15:38 18 Apr 20
Wait times are horrible. 3 hours to wait for an online order after the text to come in is incredibly ridiculous and should be fixed….this would fix the numerous unhappy patients…..If you can go anywhere but here you will be much happier with the waiting time. I recommend Fluentread more
HALO Q.
HALO Q.
23:31 27 Mar 20
3rd time at this location and it was horrible. 45 minutes to wait for an express online order that I never received. workers hanging out in the front room when other workers cashing people out are stressed out because they haven’t had a break in hours. No order and very hectic for no reason. Management definitely needs to come in and clean house. The 3 other local dispensaries are very professional and get you in and out in under 15 minutes. Save your time and go anywhere else.read more
Tracy g Hannah R.
Tracy g Hannah R.
04:39 05 Mar 20
This was the Horrible Concentrate Pen I had #4 different ones and none worked after one inhale it would die(fully charged battery).I JUST GOT IT RETURNED!!! Too long for credit. They left out a $75.00 Rosin also that day. They’re GOOD ABOUT Exchanging or credit given. Good Discounts I have to keep that in mind.✌️read more
Master P.
Master P.
19:54 14 Feb 20
EVERYONE here just ROCKS!! They are so helpful and willing to help. They explain ANY question you may have with a smile..😁..and are extremely knowledgeable in their field.😁Thank you to EVERYONE at this very busy locution, where they handle it VERY well!read more
Kaitlyn C.
Kaitlyn C.
16:18 14 Feb 20
I usually always go in with an idea of what I want and I sometimes ask a lot of questions. Anthony my consultant was very patient and helpful with helping me pick the product that I wanted. He is always the best when I go in there definitely ask for him when you go to the port Charlotte location.read more
robert B.
robert B.
16:10 14 Feb 20
Having worked for this company for well over a year. I feel I’m uniquely qualified to make this review. The patient consultants are some of the best people I’ve ever had the chance to work with. Their hardworking attitude and care towards the patient was the only thing that kept me there for as long as I was. Having said that the management is laughable at best. Any business that changes Store Managers three times in a single year is showing it’s true colors. The current store manager has never worked in the medical field before and it shows. Neopitism runs rapidly in the minor management and pushes out people who genuinely care about the product and their patients. While I was working there the pay was about 40% below the industry average, which also pushed out the people who are passionate about cannabis. Even after many complaints Trulieve still remains the lowest paid dispensary in the state while collecting millions of dollars every month. Patient consultants are being told to come in even when they are contagiously ill, and are being written up and fired for refusing to put patients in that dangerous situation. This company has and continues to treat its patients like money cattle.read more
Brin H.
Brin H.
21:28 20 Nov 19
I absolutely love this place !! It’s helping me so so so much !! I had a really bad surgery on my foot a year ago. The RSO and concentrate helps take the edge off when I have horrible pain ! Only thing I wish they had is edibles! Hopefully sometime soon. Also I live in brooksville so I’m about 45 mins away 😢! Sometimes I have to wait a few hours at trulieve just to go back and shop ! And then drive another 45mins back home ! Wish there was a trulieve in Spring Hill /brooksville! But the staff and the place is just so so nice. And of course their products rock !read more
Brin H.
Brin H.
21:28 20 Nov 19
I absolutely love this place !! It’s helping me so so so much !! I had a really bad surgery on my foot a year ago. The RSO and concentrate helps take the edge off when I have horrible pain ! Only thing I wish they had is edibles! Hopefully sometime soon. Also I live in brooksville so I’m about 45 mins away 😢! Sometimes I have to wait a few hours at trulieve just to go back and shop ! And then drive another 45mins back home ! Wish there was a trulieve in Spring Hill /brooksville! But the staff and the place is just so so nice. And of course their products rock !read more
John A.
John A.
23:23 02 Nov 19
Let me start off by saying excellent service and attention to detail from all staff. My cashier Briana (whom I mistook as the manger from her professionalism and depth of knowledge) not only listened to everything I had to say attentively but she went above and beyond to make sure I knew my way around a new product she suggested, she explained it so well that when I went home and tried this new product I had never heard about before, I used it and did it confidentially and successfully! I have found the right product for me and my pain because she took the time to listen and understand what I needed personally. This will be my ONLY store I shop with. Thank you Trulieve and Briana for making me feel like family.read more
aaa A.
aaa A.
22:23 17 Dec 18
Great place. Lots of selection. Will be great when you can grow at home, but until then this place is highly recommended
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