The employees are very friendly and professional. However, the only special they have for new clients is 50% off. That… would be a great deal if it weren’t the current “special” anyway. So I asked if they offer a free battery like other dispensaries do. They do not. Why would I choose this place over another? That’s not very competitive. This is Orange Park. There’s a dispensary every few miles.read more
Trulieve has the best deals, the best staff, and the best product period! The Orange Park location is absolutely my… favorite place I’ve ever been. I’m die-hard loyal to this location. They have literally changed my life for the betterread more
I just had a couple bad experiences with the same employee as I just felt uncomfortable placing my order. However I get… one time it may happen because maybe he’s just having a bad day but this happen two times with the same employee. Besides that everything else is awesome. Employees are great. Products are amazing highly recommendread more
I came to Trulieve with decision anxiety. Jenna is the wonderful BUDtender that assisted me. She was able to answer… each question I had about the strains. She searched for a strain I was interested in. I was impressed with her knowledge, and I am glad she recommend strains. My experience was a good one, thanks Jenna!read more
I had the best experience at Trulieve in OP. Rheiana went above and beyond making sure I got everything I needed. Today… was my first time purchasing medication here and it definitely won’t be my last. FYI- if the website states “out of stock” on an item aways ask when you get there. The website said they were out of Live Rosin pens at this location but Rheiana checked their stock and they had them!read more
Today was my first time going to this dispensary and my experience was very pleasant. I arrived ten minutes before… closing time and was the last person to be seen but was treated like family. I received service with a smile and was unrushed, the vibe was if they were appreciative of my business. I will gladly recommend this location to anyone seeking medical assistance from people who care💯read more
If you want someone knowledgeable about strains and all the different products, this staff is amazing! I request… Brandon when I go in because he has the best recommendations, does research when need be & provides the best customer service! You won’t be disappointed with this Trulieve location!read more
I have been to another dispensary in town and this is by far THE MOST pleasant experience I have ever had. All of the… associates are friendly and knowledgeable about their products. The facility was clean and orderly. I would definitely recommend them and I will be returning.read more
This location is very professional, efficient and works very fast. The customer service here is top tier and is always… so welcoming. I will definitely drive to this location each time.read more
7/13/22First time at this dispensary, I was a little worried about going because of all the negative reviews… associated with this location. They had everything I wanted in stock. I placed my order online to make things a bit quicker. Still had to wait, but it wasn’t for more than 5 minutes. Staff were very polite and helpful. There was a few people before me, but no big deal. Trulieve has a bigger selection on just about anything, I recommend looking online first. I had zero issues with this place and I’ll be back.read more
The people are great but the inventory management is terrible. Even with pick up orders being placed before opening… right after the daily refresh the products are still out of stock when order is picked up. No phone call or anything to find a substitute suitable unfortunately leaving the customer in a weird position to almost having to say yes given that time has already been spent to get to the shop in the first place. There’s been several times if had known before hand I would’ve rather not picked up in the first placeread more
This Orange Park location has went down in the past few weeks. Use to have great employees but things have drastically… changed. Employees should take pride in their appearance in customer facing positions and that is not even being done from a management perspective and that reflection has carried over into the poor service. The location lacks leadership and guidance I Will NEVER BE BACK TO THIS GHETTO LOCATIONread more
Everyone here is so friendly, helpful and knowledgeable. Delivery drivers do a great job getting your order to you when… promised. I am and will continue to be a regular customer.read more
I went to pick up my online order this morning, Jenna K helped answered the questions I had about some of the… medications I wanted .. She was very Kind and Caring, with Love and a Smile ..As Everyone I seen who worked there was Kind and Caring, with Love and Smiles .. It’s like your with Family, when you walk in the door ..You know when Your the Right kind of CRAZY in Life, You Love Who You Are as a Person ..To the Gentleman Patient who was there picking up his medications, he gave me the Rainbow lanyard (I am wearing in the photo) and said it would complete me (he had got last year, I think he said), kindness of one person’s actions makes a difference in Life ..I am thankful for Your Kindness, with Love that does make a Change in Life .. Hugs and Love .. Eddy .. Happy Pride 2022 .. Smile ..read more
Wish the employees here knew how to handle their own products. Tired of getting concentrates completely upside down;… its Florida, it melts and gets all in the lid and threads of the jars. MUV is capable of treating their premium products like they’re meant, Trulieve treats it like they don’t care.read more
These people care about you. They are so kind and helpful. When you are greeted by the door welcomer you will know… because they always made me feel like they were welcoming me to there home and happy to see me.read more
Dispointed to order online, then go in to pickup and the product not match the online advertisement. 😒 it takes… more than an hour to get to this location just to leave empty handed. For the price, and the competitive order system… you sent me messages to indicate my order was filled. This is a regular occurrence with all locations.read more
I have been shopping with Trulieve since they opened up their first store in Tallahassee and were making deliveries all… over Florida in the little white vans!Trulieve is the best dispensary in the state of Florida.Hands down the best marijuana that is on the market period.I have tried other dispensaries simply for their introductory/ first time buyer deals and even with a pretty good discount their products were not worth the money I spent on them.Trulieve 4 Life.- Mr. S.White P0004168read more
Nice clean and friendly place! Only problem is no menu in stores and they don’t always have online mentions in stock.… For people like me who need visual… sorry y’all have to show everything until they get a better system.read more
I always sit in the jeep. My BF goes in and picks up his order without any problems. I’m assuming it’s a great place… and are on top of things. My BF never complains about anything.read more
This was my first time at a dispensary. We went in and there was no wait. Was called to the back and spoke with a… consultant who explained the whole process along with the items. All the associates were very nice and friendly. Will definitely be going back!!!read more
I love going to Trulieve at Orange Park. I have became familiar with several of the staff to where we greet each other… when I stop by. I have had to return a couple things that were not working correctly and it was absolutely no problem. Awesome dispensary to go too. Awesome product! Great Choice! 👌read more
Not very impressive. Hardly any inventory and they don’t seem to care. This is the first one I have seen with a tip… jar. I have tried to tip at other stores and they don’t allow it. I waited 20 minutes to find out this.Update. I decided to give them another try, so I called them before I left the house, and they actually had the strain I had been looking for. After that everything went just fine. Everyone was friendly and seemed happy. It was a completely different atmosphere. I can’t say how the people today would have handled my last visit, so who knows. I will do some more research and give them another try.read more
I really enjoy Trulieves products and shop often at many different locations. My only reason for giving only 4 stars is… because their visibility on a very busy road, is almost zero. The only thing you can read on their sign at this point are the numbers 342. Not sure what it means. Please get your sign replaced so people can tell where you are.read more
The super tall lady who usually works the front desk is one of the nicest people I have ever met. I love her. But the… girl that was working the front desk today was so rude i don’t think I’ll even come back to this location. I’ll take my businesses to curaleaf from now on.read more
Favorite Dispensary by far! Never had an issue,customer service is outstanding, I have high tolerance so quality and… high percentage variety is a must. Trulieve has it all! Only down side is because of their great quality they sell out pretty quick so get your stuff asap! ~Orange Park Florida location ~read more
My favorite dispensary to go to. The associates, front office girls, and security are always sweet. The associates are… super knowledgeable since about every time I go in I ask what they think about the products they carry. I’ve only had one issue but that was fixed immediately, I got a replacement item and I got store credit. Love these guys. Pic of the cart I picked up today.read more
Wonderful customer service, very clean, great atmosphere, and everything just goes smoothly every time I’ve visited… this Trulieve location.Every member of the staff was very helpful, professional, and cheerful. I recommend this location to anyone that can travel there.It’s right on the main road(Blanding) and easy to get to.read more
Love this place. The staff are always courteous.I quit shopping at other dispensaries because of Trulieve. Now I know… sometimes the stock varies from the website, but I’ve always walked out of there with out some kind of reliefread more
Other than some system issues ordering. Trulieve is out standing in quality and customer service! Mathew was the best… patient consult guy ever. I will continue to go to Orange Park because of Matthew!read more
Alex was a really big help to me today. I felt like she genuinley wanted to help me, and she was really great about… explaining things. Thanks to Alex I was able to confidently make decisions today and will be able to do so in the future. Everyone I encountered today at Trulieve was extremely pleasant.read more
Wait time here was quick. There were several people in the waiting room when I arrived, however I was in and out within… 10 minutes. Store was impeccably clean. Staff were friendly and knowledgeable of all products.read more
Staff is welcoming, knowledgeable, and helpful. Products have been 10/10. Only complaints would be the online ordering… and inventory accuracy, and the prices. Neither of which are fault of the staff, so I still give 5 stars. Thank you guys for your help!read more
The front staff is the only reason I come here any more. They are so helpful, but management cares very little about… their regular walk-in customers. When I got to the back to inquire, the lady helping me wasn’t exactly helpful. It was as if she was annoyed by my presence. Made me uncomfortable. I understand things probably won’t change as long as the $$$ rolls in. It would just be nice to walk in and purchase the medicine I require 15 minutes after the store opens after I’ve driven an hour.Stock should be separated and portioned to accommodate walk- in and online customers.read more
Always greeted kindly, with someone opening the door for me, being processed quickly, staff at inside counter is always… courteous and caring. Thank you for ongoing wellness care! G-d Bless you all.read more
Good product. Terrible availability unfortunately. Even when you place an order online for things showing IN STOCK and… I drive all the way after my order is confirmed and you tell me you only have HALF of my order. So sick of this location and Trulieve constant false advertisingread more
My go to dispensary. They have the widest range of products on the market and have recently really improved on keeping… popular items such as flower in stock. The staff is typically very efficient and helpful as well. The only issue is that the prices can feel a bit high.read more
Good products on a high end price, great service and workers tho
Come in upset angry and mad and I. Lots of pain leave back out with a… 😁😁😁😁😁😁😄😄😄😄😀😀😀😀😂😂😂😂🤣🤣 and happyread more
The staff is great. The website isn’t always up date with what they have in store. The Product is awesome when they… have it in stock.read more
This is the best location with the best customer service. Professional, understanding, knowledgeable and polite staff.… Ask for Ray and Tayler, they’re the absolute best! I’m definitely a retuning customer after this experience.read more
They didn’t give me all I was asking for but other than that it was fine
was there for me during my quarantine. Thank you
After ordering online, I waited for the ‘order ready’ text, then I left to pick up. I used the online check-in once I… arrived, as required before entrance. After receiving the A ok to enter the store, I proceeded to enter, only to be stopped at the door and told there’s no room. People were waiting outside in the heat. I finally got in only to be further delayed by more waiting. This little pick-up online order has cost me nearly an hour, so far…Trulieve can do better than this.read more
The young security guard is a very nice and professional guy, tries to make everyone comfortable while doing his job I… think his name is Cody.read more
Love love love trulieve they are the bomb best buds around town
Clean Safe Quick (although I suggest Not making a mom with a FIVE yr old sleepy child wait for training while holding… said child) other than that super annoyance, these people are so nice. Especially at the door. Best products periodread more
This is a Trulieve so it’s great. The only thing is with current remodeling it is very hard to recognize from Blanding.… It is the old Famous Amos building, but with a repaint it is hard to recognize. At the time this was posted there was a sign road side but it had no advertisement of Trulieve on it making it very difficult to recognize until you’ve already passed the building. I’m sure this will be smoothed out in the weeks or months to come.read more
Trulieve was a very good dispensary. Too bad it had to be replaced by TRULIE of Orange Park. Bait and Switch is now is… the present business model.Advertise and take orders by on line AND issue CONFIRMATION# for order. When patient arrives they say” sorry but we do have that BUT we can sell you half as much for twice the price. So you came to pick up a 25 dollar 7 gram and are told it is 53 dollarsfor 3.5 gr. or go home.read more
For the first 10 months, Trulieve was without a doubt, the best dispensary around. An amazing selection of flower, and… usually had many strains on hand. However, in the last 5 weeks, I’ve had 4 online orders cancelled. Why? Because they claim that “multiple people place orders at the same time, and when we run out, we have to cancel the rest”. Really? Speaking to some IT people, if they maintained a running inventory of product ie selling tickets to a concert, then this issue would not happen. Either a running inventory is not being kept, which would prevent 2 people “checking out” when there is only 1 product left, OR the product is being snagged by employees in the morning and THAT is causing actual inventory to be lower than the running online count. Either way, this is a Mickey Mouse issue that any company should be embarrassed about. Either fix the issue, because no 2 people check out at the same millisecond, or remove online ordering. I hope to be able to return to normal visits at Trulieve, as drives to the beaches and San Marco are getting old…but atleast I know I’m getting what I ordered.read more
Absolutely amazing. Very friendly, knowledgeable staff that really take the time to help you and answer any questions… you have.read more
Nice place used to be famous Amos
Nikki was my first and favorite bud tender but she has been promoted but I’m always treated with respect
Since they opened i haven’t gone to any other dispensaries because they have always had what I needed. The staff is… always friendly even when there is a customer who acts like a total jersey to everyone.read more
The store and layout is beautiful but after visiting all of the local stores and calling three of them I’ll never go… back. Went to the store twice, placed orders online and after getting to a person they told me not all their stock is online, baiting me into ordering a lower amount and then increasing it at the store. I checked in at my car and after the text saying they were ready, I still had to sit for over five minutes in the lobby. Then I placed an order for delivery and the shopping cart didn’t show a 15 dollar delivery charge, nor does any email or text tell me how much to have available and then it took three calls, over two days, each over 45 minutes before speaking to someone. Then they wanted to deliver two days from now. I’ve got the records to prove it. Worst service and the only place in town with multiple gun wearing security in the lobby making me feel more like a criminal than a legal and safe customer. I will not be going back to this business or any of their offices. Not to mention everyone I met in person was rude, at least the person I spoke to over the phone was polite and empathetic. The only person involved I can say was a good experience.read more
Should be called YouLeave because they are always out of stock. Just post what you have and save us all the headache.… With that said, they have a wonderful staff! Always helpful and polite. Store is very clean.read more
Went in to use my renewal discount. Was at $120 with concentrate. Asked about buying lighters, she told me they were… free. Decided to go for a 3rd concentrate. Checked out. Asked for a lighter. Was told theyre free IF you buy flower. The gentleman up front gladly fixed her ignorance. However, i called the store on my way there. Sat on hold. Walked in, 5 people just sitting around in the lobby. Who was i on hold with for half an hour..read more
A great visit to TL@OP! In and out quickly, despite the holiday traffic. The staff is friendly and helpful. Grabbed… some concentrate AND a new AVD Seed battery … I was pleasently surprised to see an extra set of numbers on the med label. See if you see it (“thcv”) BTW the highest 9lb I have seen in years!! Can’t wait!! I’ll return to this location next time im in Jax.read more
Excellent! Excellent!!! I have epilepsy and they were so helpful to me. I am so grateful I went there. I learned of new… products that are helpful to my condition. And I bought it/them. Great Staff! Highly recommended this location!read more
The product is good. The covid-19 protocol is ruining everything. The people need to quit worrying about their jobs and… actually help someone..and then there’s the issue of trying to order online or or on the phone?? They get hung up on your abbreviation.. I had to drive 20 miles and then hope what I wanted to get was still there.. PLACES LIKE THIS ARE GIVING TO INDUSTRY A BAD NAME.. high paying /a discount/pick one or the other you cannot get the best of both worlds like you can at some dispensaries.. I would hate to compare this place to anywhere.. next to last resortread more
VERY quick and reliable service. AMAZING people work there i mean just as nice as one could be!! They help in soo many… ways they tell u what might suit u best they give opinions on product’s they’ve had experience with and will be honest with you 100% of the time and might say “hey it’s good but it’s not what your looking for” stuff like that can help a transaction go a LONG way!☺💯💙💚💛read more
I usually try to post pics of the new product when I can get ahold of it. Great variety to choose from and very… impressive flower. This is there new strain “Blue Dream”read more
I usually try to post pics of the new product when I can get ahold of it. Great variety to choose from and very… impressive flower.read more
Eileen and Nicole are great! They are both always nice, knowledgeable and always can answer any of you questions. This… location is truly great and everyone is nice and it is run efficiently and the staff seems to enjoy the work environment.read more
I give Kudos to Wes the delivery coordinator guy!! You Rock!! He was so knowledgeable about the product and I asked for… a rolling tray and he said they were out but he would send me a t-shirt! They delivered my order today and I had a t-shirt and a rolling tray! That’s Wes for the AWESOME Customer Service! Trulieve you are blessed to have a great employee like Wes!!read more
I am continually pleased each and every time I visit Trulieve of Orange Park. The staff are incredibly curtious and… knowledgeable. From the front desk to the glass counter in the back. They answer any question or concerns I have along with explaining what strains do what. You can not say that you got the wrong medication after visiting Trulieve because it’s impossible with the staff they have. I would recommend Trulieve to anyone, and I mean anyone if they have a Med card. If I could give more stars I would…read more
I was there yesterday on valentine’s day. Which was 25 % off flower and they were decently busy. The staff handled it… extremely well and things were moving smoothly. Mario went above and beyond for me. Excellent customer service and just an all-around nice guy. I will definitely be back to see you Mario. Keep up the good work🖤read more
I’ve had many different people help me at this location, all the people are super nice and helpful. It’s much quicker… to get through here than the other location. Shout out to Cristi and Nicole M. they are my girls! Always so helpful and friendly. Honestly, I haven’t been going anywhere else now that they’ve moved into Orange Park!read more
First off Trulieve Orange Park is my most favorite location, very close to my home. The employees there are awesome,… makes me feel like home there. I want to give a huge shout out to Eileen, she got an awesome personality, very helpful and great customer service. Thank you Trulieve Orange Park for the best products and Service I have experienced there.read more
Love the team! The store manager is amazing! She rocks! Wait time is non existent. Products are the top of the line.… Wouldn’t dream of going anywhere else.read more