Trulieve Dispensary in Osprey, FL

Trulieve Osprey Dispensary
4.6
Based on 309 reviews
Josh S.
Josh S.
1712419847
Service normally great service but today Trulieve show me how big of a company they are and how little they care. I saved Stamps on a card for an entire month only to be told that my 35% discount was obsolete at the end of that month of March. Between me and my girlfriend, we spend a whole ton of money there on a regular basis they would not honor my Discount Only six days past expiration of the Small print on the bottom of the card. Grow healthy, the competitor as far better cannabis You can look at the product before you buy it. Smaller company and a much better customer, service and product.
Melinda K.
Melinda K.
1712068957
I love the staff there and how helpful everyone is...it's a great place for good quality flower and goodies...
Mandy E.
Mandy E.
1710033441
Love everything about this location. Doreen greets you and the rest meet you with options for what suits your needs. Great Place, Great People, Great Products!
Dennis S.
Dennis S.
1705547105
The Osprey store is ran very efficiently. The staff is always friendly, and professional. They have a vast, and varied, selection of products. High quality flower choices at prices anyone can appreciate.
Emily P.
Emily P.
1703250439
Lucky to have this place right across the street from me. They are always helpful and friendly. Sean is my go-to budtender but they are all great!
Marcie Love H.
Marcie Love H.
1698759735
Love not having to wait over two hours for a call in order like the one right at Fruitville. Osprey and the main Sarasota branches are the best.
Law D.
Law D.
1695937695
What's there to say? Your buying weed. You should be happy. If not, go roll or up. I place my orders online, always ready to pick up the same day
Black B.
Black B.
1688481475
They have a new system I'm not liking it already. With the Venice store closed they need more staff. Never went there on a Sunday before yesterday. The waiting in the back is crazy. Because when I was waiting I was looking at my phone. Not paying attention an forgot you can't be on your phone. My phone rang an by me waiting I almost picked it up. I applied for a job awhile ago. When workers would say we need help. But I never got a call back. I think it should go back to us waiting outside. Not in the back gives an more workers. Workers would always complain about the touch screen or work with the computer. They say the computer is better. B4 you started the new system. Imagine trying to type on a touch screen an your finger get close it type the wrong thing. Or someone press hard on it every time. But they do need more help. Thanks for listening. Oh I was waiting for an hour I think
bri v
bri v
1688325158
when i walked in the front desk woman did not seem very tech savy and it took her a long time to enter one patient. then a line built up and by the time she got to me she was incredibly rude and acted like i was a major inconvenience. when i said i had a guest with me she proceeded to say my friend needed to leave no visitors allowed today. said that my guest shouldn't be taking up the chairs in the waiting room. take point, my guest has a med card. she just wasn't buying today. this is my third experience with this same front desk woman being awful at customer service
Frank S.
Frank S.
1687225057
The products are awful nice there. But the service was outstanding. Toni was our go to person and did an outstanding job. Was very professional, knowledge, and had a wealth of information to deliver about the products. Very pleasant to work with, skillful and comes highly recommended person to work with.
absterkol
absterkol
1686013676
I ordered things online to pick up at the store. I never received a text saying my order had been fulfilled, so I decided to drive to the location before they closed so see what had happened. When I arrived the doors were locked 8 minutes earlier then when they said they closed. So I was never able to pick up there order I put in over and hour beforehand.
cupcardriver
cupcardriver
1683128559
When this location opened they were among the best Trulieve locally, however of late they have become intolerable. I placed an order last night and received a message first thing that the order was ready. I headed down while at the same I also got in the online queue. After 28 minutes of sitting in the lot I went inside to check what was the holdup. There were 3 or 4 other guests in the waiting room and when I asked the lady, she informed me it would be at least another 25-30 minutes. While I’m not certain what the issues are, but I will no longer use this location. The service or lack of has become unbearable. How sad to go from one of the best locations to one of the worst in such a short period. Making guests wait in excess of an hour for an online order with web sign in is difficult to comprehend.
Jessica C.
Jessica C.
1679416925
Shout-out to Michael W and his driver Chris, Thank you guys so much! Wonderful customer service from my delivery experience with this store!Thanks Trulieve Osprey
William R.
William R.
1679362201
I always love shopping at Trulieve. This is the best store I've been to by far... Friendly, knowledgeable and very willing to help educate me. Most locations aren't as friendly. This location is a winner... Five stars all the way... Thank you for your help.
This is my most favorite place. The staff is so friendly. Just love them!
Chris T.
Chris T.
1673630568
This place used to be the go to for dispensaries… every time I have been back in the last three months I have had terrible service and had to wait for at least a half an hour. Went from great to terrible in almost no time! Very impressive! I guess that’s why everyone is going to Müv and Liberty Health Sciences now!
Chris
Chris
1673444776
This is my go-to store for everything. Quality is great in all spectrums. If there's ever a problem they are always there.Be patient and kind and you will be taken care of. I use trulieve delivery and only for 15 dollars my entire order is delivered 😃🧡Jon R
Ryan B.
Ryan B.
1671566906
Michelle was great help as soon as I walked in. Made sure I knew the specials that were going on, offering water as well
Craig G.
Craig G.
1671566218
Michelle and Gary_ were amazingly awesome! So helpful and knowledgeable! This crew makes getting your meds an absolute pleasure every single time!!
Gino M.
Gino M.
1668646296
This Trulieve is awesome! Over all amazing experience from the exceptional receptionist and the The very friendly cashier Tabitha. Even though this store is a bit further for me, I will continue to return just because of the employee’s.
Rachael C.
Rachael C.
1668473180
Trulieve always the best. I have traveled to many stores across the state, this store is exceptional 💯❤️❤️. Employees are amazing 👍.
Sean P.
Sean P.
1666884500
This trulieve is probably my goal to spot even though it is farther then my local spot. They usually have items that are on sale in stock, as long as you order when you recieve email.
Bryson S.
Bryson S.
1666628954
Came here after hurricane Ian and I can say it was very busy but that’s to be expected because it was the only one open for miles, but… the service here for me personally was excellent and I waited a long time but was still able to get what I wanted, they are trying to move people through the lines as quick as possible and I respect they are open during these hard times
Joshua C.
Joshua C.
1666626930
Very friendly and knowledgeable staff with a great selection. This place is the BEST place I have been too.
Vicki S.
Vicki S.
1666526980
Products have been great service has been great but lately online orders have not been so great can u please fix that? I get there and they can't find the order or the product is out. Rather not do it if it won't be what you ordered and wastes timeOtherwise all is great just fix the online ordering please 😐🙏Thank you! Now if that gets fixed will be perfect again and my back will be very thankful! 😊I'm still not getting that my packages are not ready. Only getting confirmation and idk what email you want us to use. 😞
Bryson S.
Bryson S.
1664798340
Came here after hurricane Ian and I can say it was very busy but that’s to be expected because it was the only one open for miles, but… the service here for me personally was excellent and I waited a long time but was still able to get what I wanted, they are trying to move people through the lines as quick as possible and I respect they are open during these hard times
Carol W.
Carol W.
1663957652
Always a smile from everyone and all are very knowledgeable and helpful! Best customer service💥
Shannon C.
Shannon C.
1663524941
everyone here is SO HELPFUL and friendly i will drive 30 mins out of my way to go there for this reason! noone rushes you and helps if you aren’t knowledgeable on something
Timothy C.
Timothy C.
1661841809
Y'all are keeping it clean, tidy, and attentive. Thank you for bud tendingWhen I get home, I get high, garden and create! 😎
Katie L.
Katie L.
1660232176
I came in their the other afternoon the staff was amazing Gary was great 👍
Khory R.
Khory R.
1659567413
Stop me on the Street I’ll tell ya!!Always well informed never too busy// thanks to Ms. Tony
Jayyy R.
Jayyy R.
1657691362
Best trulieve in the venice/north port area. Always has good products and the customer service is great. Definitely a 9 out of 10.
Sher H.
Sher H.
1657418363
The managers are extremely professional, great customer service with Doreen and Silas. You can see the teamwork when you walk in the front door.
L W
L W
1656878934
This has always been my favorite store of all in the area. The people are so nice and professional - until today. I placed an order with customer service and they told me to head to the store that there was stock available. The rep came out to tell me that I shouldn’t have come because they did not call me. I tried to explain that customer service told me to come. She was very condescending and said that they had no stock and customer service has no idea. She actually steepled her hands at me and rolled her eyes! I asked when I should place an order, she said they have no idea what stock they receive. I asked if she would call me when they had stock, she said no. So I said I will just place another order tomorrow. She was quite snide and said if you keep putting orders in then they will just keep canceling them. How in the world am I supposed to know when the stock is in? I am not a young person but in all my time I have never been spoken down to or as patronizing as I was today. I hope it goes back to the nice people that normally work there.
Mark B.
Mark B.
1656787541
Great customer service. Great selection. Great deals.
andrea D.
andrea D.
1655727525
Great staff, very helpful, clean store , wearing mask if you want....
Sandra A.
Sandra A.
1654882811
Very very friendly very knowledgeable very helpful very courteous all the way around love them all...
Khory R.
Khory R.
1652734990
Stop me on the Street I’ll tell ya!!Always well informed never busy// power is from the ladies Jean Nette, Lucy and Stacy
Brian H.
Brian H.
1650753558
Best Trulieve location in the area. Comfortable waiting room. Line moves fast. Staff is friendly, professional, and knows the product.
candy B.
candy B.
1649295395
Product had to be returned due to poor quality. Upon return everyone was helpful but the budtender. Really unprofessional and this seems to be standard practice throughout this company. Product is sub par at best. Containers consistently have seal broken. Stopped shopping here for almost 2yrs then one opened less than 5min away. Now travel 20min to get supreme product. Trulieve has lost my business for good
Hands down the best trulieve you can go too the staff are amazing and always are so helpful. Definitely recommend. I've literally never had to wait other then once , when it was extremely busy and I ended up getting a great discount. Love this place. Can't wait to visit again 🙂
Stray J
Stray J
1646492521
They were fast. First time there and they remembered my name. Great experience
Amanda W.
Amanda W.
1646022765
They gave me the coolest sticker and had some great recommendations. Highly recommend.
ayla O.
ayla O.
1645484105
Costumer service is awesome through the whole store ! Chuck always has a great attitude & charm .
David V.
David V.
1645449783
great location and staff, my favorite location of all. Chuck Crow is outstanding.
Michael T.
Michael T.
1645403449
Great every time I visit. Awesome customer service, clean business and neat, music is good, positive experience and highly recommended in all ways!
Jodi E.
Jodi E.
1645273374
The entire staff is amicable, and Chuck C always makes an effort to educate and help put with questions
Tommi S.
Tommi S.
1643226334
The staff were helpful. It was a good first time visit
jeanette B.
jeanette B.
1643136328
Great dispensary. Very friendly, knowledgeable and clean. They rolled out the red carpet for me. I highly recommend this location.
andrea D.
andrea D.
1642122279
Great staff, very helpful, clean store , staff is wearing masks..
Denise B.
Denise B.
1639656351
The people here are so kind!! Helpful and friendly.
They were very polite and I was in and out with no problem great service
Curtis F.
Curtis F.
1636193769
By far the best dispensary I have visited! No wait Mike and the whole staff are extremely pleasant and helpful. A little bit of a drive for me but I will definitely be making this my go to store.
Therese R.
Therese R.
1635211895
There was no wait. When I got inside I was offered a bottle of water and taken into the back immediately. My order was ready and the budtender was helpful.
Dianne U.
Dianne U.
1633412212
My favorite dispensary in the area. Customer service is top notch. From the minute you walk in. ..Chuck greets you sincerely and professional. Chuck always makes me feel like I am family. The whole crew is knowledgeable, professional, a definite asset to the Trulieve family. Thanks Osprey
Kate A.
Kate A.
1631993350
I can’t recommend this location enough! I wish I had 1000’s of stars to bestow upon the entire staff but most importantly all of the accolades go to kind, smart, patient Donnavan. I was literally experiencing my very first ever bad, paranoid cannabis high in real time. The entire staff was loving and kind and patient. I’m a 53 year old mother to 3 grown men and I’ve always been the caretaker of everyone’s needs. To be cared for in this way was a blessing! Thank you for you continued expertise and compassion. I will go no where else for my cannabis needs.Much love!XOXOXO
Layla M.
Layla M.
1630359594
Every person in the building is amazing. Very professional and medically on point. Help me a lot . Love this place.
Alan A
Alan A
1628960744
This location is fantastic! You're in and out within five minutes, the staff are knowledgeable and kind, and the whole experience was outstanding. Kaitlyn was our budtender and she did great! Friendly and well mannered. My wife and I will be returning.
Reagan D.
Reagan D.
1625076630
staff at this location are amazing. a great selection and comfortable environment. chuck at the front is always so nice
Kelly D.
Kelly D.
1623001300
I highly recommend this location and the staff. I am new to medical cannabis. Donovan took the time I needed to discuss what I was looking for, how it would help me, and the best use of my budget. The store is beautiful, the product line is quite extensive and all of the staff were attentive and helpful. Do yourself a favor and check them out.
haley L.
haley L.
1622995239
great location! plenty of stock, low wait times, and the staff is very friendly. arrived during a rainstorm where employees were escorting patients with umbrellas inside. truly, above and beyond customer service.
Kelsey C.
Kelsey C.
1622912869
Beautiful new location. Quick, efficient service. Super friendly staff and not busy at all. I was in and out. They also had other concentrates that my usual Trulieve location didn't have. Overall great service and awesome experience dealing with the associates. Come check em out!! Just opened!
Valerie G.
Valerie G.
1621463071
Donovan has helped me the past 3 visits. He was extremely knowledgeable, patience and professional. I highly recommend going to the osprey location if your looking for quality and speedy service. From the host to the security everyone is friendly and so helpful thank you!
LC M.
LC M.
1621382297
I love the Osprey store! As a new patient, they have made it easy to learn the program. Donovan has been so helpful and informative. Keep up the great work!!
Joshua M.
Joshua M.
1621001631
Has an amazing experience here! Super clean and Donovan was super helpful and attentive and got me exactly what I needed. Definitely recommend my friends and anyone to come check this place out!!
bay B.
bay B.
1620959731
Came in the other day and my bud tender Donovan hooked it up when I came in for my meds. Would recommend this TL over any other one in the state. They have the best staff and stock. That being said don’t hoard buy all the fire strains people!
Tatiana V.
Tatiana V.
1620836381
Donovan is such a knowledgeable and professional teammate. He is so helpful, kind and very friendly! He is definitely a keeper!
gerardo T.
gerardo T.
1620834484
Great shop. Everything is well organized and the staff is extremely helpful. I had Donovan help me out. He educated me on the correct/best medication for me. Thank you Donovan for your help
Teri W.
Teri W.
1620772817
Great new store! Donovan was super helpful with my order and took his time. Will definitely be coming back!
Blurry V.
Blurry V.
1620703999
Beautiful store & extremely helpful staff. It’s going to be a popular spot!
Danni S.
Danni S.
1620695676
Very clean and everyone is so friendly! They have a great variety of products and were willing to look up terpene profiles for me and find strains that fit my medical needs. Katrina helped me on opening day and also again today, she's very friendly and gave me the time I needed to choose the proper product. I will continue to come back to this awesome location! Amber and Toni are also very kind and make it a joy to come in. Definitely come check this trulieve out for all your medical needs.
Meg&Mike P.
Meg&Mike P.
1620677985
Amazing space. Super friendly & prompt service! Definitely go❤️
larryisdabomb3
larryisdabomb3
1620598832
The manager was super chill even introduced himself, they were totally in stock of everything, quick and friendly. I live in Venice but I go to the Englewood store usually because they are in point all the time!! looks like the Osprey location will be too!! Think I found my new location!! Staff was incredibly friendly and made sure that I was satisfied and happy before I left the door. You guys rock!!
Next Reviews
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1100 S Tamiami Trail
Osprey, FL 34229

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

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    Trulieve Deals and Discounts

    Everyday Discounts

    1st Order

    60% OFF

    2nd Order

    50% OFF

    3rd Order

    40% OFF

    Veterans Discount

    20% OFF

    Seniors 55+ Discount

    10% OFF

    Industry Discount

    20% OFF

    Pediatric Discount

    20% OFF

    SNAP Discount

    10% OFF

    Birthday Discount

    25% OFF

    Refer a Friend

    50% OFF For You & Your Friend

    ABOUT THIS DISPENSARY

    Trulieve, located at 1100 S Tamiami Trail in Osprey, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: $15 delivery fee.

    License Number: MMTC-2015-0005

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Trulieve is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Osprey does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Trulieve

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Trulieve in Osprey online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Trulieve Osprey Dispensary
    4.6
    Based on 309 reviews
    Josh S.
    Josh S.
    1712419847
    Service normally great service but today Trulieve show me how big of a company they are and how little they care. I saved Stamps on a card for an entire month only to be told that my 35% discount was obsolete at the end of that month of March. Between me and my girlfriend, we spend a whole ton of money there on a regular basis they would not honor my Discount Only six days past expiration of the Small print on the bottom of the card. Grow healthy, the competitor as far better cannabis You can look at the product before you buy it. Smaller company and a much better customer, service and product.
    Melinda K.
    Melinda K.
    1712068957
    I love the staff there and how helpful everyone is...it's a great place for good quality flower and goodies...
    Mandy E.
    Mandy E.
    1710033441
    Love everything about this location. Doreen greets you and the rest meet you with options for what suits your needs. Great Place, Great People, Great Products!
    Dennis S.
    Dennis S.
    1705547105
    The Osprey store is ran very efficiently. The staff is always friendly, and professional. They have a vast, and varied, selection of products. High quality flower choices at prices anyone can appreciate.
    Emily P.
    Emily P.
    1703250439
    Lucky to have this place right across the street from me. They are always helpful and friendly. Sean is my go-to budtender but they are all great!
    Marcie Love H.
    Marcie Love H.
    1698759735
    Love not having to wait over two hours for a call in order like the one right at Fruitville. Osprey and the main Sarasota branches are the best.
    Law D.
    Law D.
    1695937695
    What's there to say? Your buying weed. You should be happy. If not, go roll or up. I place my orders online, always ready to pick up the same day
    Black B.
    Black B.
    1688481475
    They have a new system I'm not liking it already. With the Venice store closed they need more staff. Never went there on a Sunday before yesterday. The waiting in the back is crazy. Because when I was waiting I was looking at my phone. Not paying attention an forgot you can't be on your phone. My phone rang an by me waiting I almost picked it up. I applied for a job awhile ago. When workers would say we need help. But I never got a call back. I think it should go back to us waiting outside. Not in the back gives an more workers. Workers would always complain about the touch screen or work with the computer. They say the computer is better. B4 you started the new system. Imagine trying to type on a touch screen an your finger get close it type the wrong thing. Or someone press hard on it every time. But they do need more help. Thanks for listening. Oh I was waiting for an hour I think
    bri v
    bri v
    1688325158
    when i walked in the front desk woman did not seem very tech savy and it took her a long time to enter one patient. then a line built up and by the time she got to me she was incredibly rude and acted like i was a major inconvenience. when i said i had a guest with me she proceeded to say my friend needed to leave no visitors allowed today. said that my guest shouldn't be taking up the chairs in the waiting room. take point, my guest has a med card. she just wasn't buying today. this is my third experience with this same front desk woman being awful at customer service
    Frank S.
    Frank S.
    1687225057
    The products are awful nice there. But the service was outstanding. Toni was our go to person and did an outstanding job. Was very professional, knowledge, and had a wealth of information to deliver about the products. Very pleasant to work with, skillful and comes highly recommended person to work with.
    absterkol
    absterkol
    1686013676
    I ordered things online to pick up at the store. I never received a text saying my order had been fulfilled, so I decided to drive to the location before they closed so see what had happened. When I arrived the doors were locked 8 minutes earlier then when they said they closed. So I was never able to pick up there order I put in over and hour beforehand.
    cupcardriver
    cupcardriver
    1683128559
    When this location opened they were among the best Trulieve locally, however of late they have become intolerable. I placed an order last night and received a message first thing that the order was ready. I headed down while at the same I also got in the online queue. After 28 minutes of sitting in the lot I went inside to check what was the holdup. There were 3 or 4 other guests in the waiting room and when I asked the lady, she informed me it would be at least another 25-30 minutes. While I’m not certain what the issues are, but I will no longer use this location. The service or lack of has become unbearable. How sad to go from one of the best locations to one of the worst in such a short period. Making guests wait in excess of an hour for an online order with web sign in is difficult to comprehend.
    Jessica C.
    Jessica C.
    1679416925
    Shout-out to Michael W and his driver Chris, Thank you guys so much! Wonderful customer service from my delivery experience with this store!Thanks Trulieve Osprey
    William R.
    William R.
    1679362201
    I always love shopping at Trulieve. This is the best store I've been to by far... Friendly, knowledgeable and very willing to help educate me. Most locations aren't as friendly. This location is a winner... Five stars all the way... Thank you for your help.
    This is my most favorite place. The staff is so friendly. Just love them!
    Chris T.
    Chris T.
    1673630568
    This place used to be the go to for dispensaries… every time I have been back in the last three months I have had terrible service and had to wait for at least a half an hour. Went from great to terrible in almost no time! Very impressive! I guess that’s why everyone is going to Müv and Liberty Health Sciences now!
    Chris
    Chris
    1673444776
    This is my go-to store for everything. Quality is great in all spectrums. If there's ever a problem they are always there.Be patient and kind and you will be taken care of. I use trulieve delivery and only for 15 dollars my entire order is delivered 😃🧡Jon R
    Ryan B.
    Ryan B.
    1671566906
    Michelle was great help as soon as I walked in. Made sure I knew the specials that were going on, offering water as well
    Craig G.
    Craig G.
    1671566218
    Michelle and Gary_ were amazingly awesome! So helpful and knowledgeable! This crew makes getting your meds an absolute pleasure every single time!!
    Gino M.
    Gino M.
    1668646296
    This Trulieve is awesome! Over all amazing experience from the exceptional receptionist and the The very friendly cashier Tabitha. Even though this store is a bit further for me, I will continue to return just because of the employee’s.
    Rachael C.
    Rachael C.
    1668473180
    Trulieve always the best. I have traveled to many stores across the state, this store is exceptional 💯❤️❤️. Employees are amazing 👍.
    Sean P.
    Sean P.
    1666884500
    This trulieve is probably my goal to spot even though it is farther then my local spot. They usually have items that are on sale in stock, as long as you order when you recieve email.
    Bryson S.
    Bryson S.
    1666628954
    Came here after hurricane Ian and I can say it was very busy but that’s to be expected because it was the only one open for miles, but… the service here for me personally was excellent and I waited a long time but was still able to get what I wanted, they are trying to move people through the lines as quick as possible and I respect they are open during these hard times
    Joshua C.
    Joshua C.
    1666626930
    Very friendly and knowledgeable staff with a great selection. This place is the BEST place I have been too.
    Vicki S.
    Vicki S.
    1666526980
    Products have been great service has been great but lately online orders have not been so great can u please fix that? I get there and they can't find the order or the product is out. Rather not do it if it won't be what you ordered and wastes timeOtherwise all is great just fix the online ordering please 😐🙏Thank you! Now if that gets fixed will be perfect again and my back will be very thankful! 😊I'm still not getting that my packages are not ready. Only getting confirmation and idk what email you want us to use. 😞
    Bryson S.
    Bryson S.
    1664798340
    Came here after hurricane Ian and I can say it was very busy but that’s to be expected because it was the only one open for miles, but… the service here for me personally was excellent and I waited a long time but was still able to get what I wanted, they are trying to move people through the lines as quick as possible and I respect they are open during these hard times
    Carol W.
    Carol W.
    1663957652
    Always a smile from everyone and all are very knowledgeable and helpful! Best customer service💥
    Shannon C.
    Shannon C.
    1663524941
    everyone here is SO HELPFUL and friendly i will drive 30 mins out of my way to go there for this reason! noone rushes you and helps if you aren’t knowledgeable on something
    Timothy C.
    Timothy C.
    1661841809
    Y'all are keeping it clean, tidy, and attentive. Thank you for bud tendingWhen I get home, I get high, garden and create! 😎
    Katie L.
    Katie L.
    1660232176
    I came in their the other afternoon the staff was amazing Gary was great 👍
    Khory R.
    Khory R.
    1659567413
    Stop me on the Street I’ll tell ya!!Always well informed never too busy// thanks to Ms. Tony
    Jayyy R.
    Jayyy R.
    1657691362
    Best trulieve in the venice/north port area. Always has good products and the customer service is great. Definitely a 9 out of 10.
    Sher H.
    Sher H.
    1657418363
    The managers are extremely professional, great customer service with Doreen and Silas. You can see the teamwork when you walk in the front door.
    L W
    L W
    1656878934
    This has always been my favorite store of all in the area. The people are so nice and professional - until today. I placed an order with customer service and they told me to head to the store that there was stock available. The rep came out to tell me that I shouldn’t have come because they did not call me. I tried to explain that customer service told me to come. She was very condescending and said that they had no stock and customer service has no idea. She actually steepled her hands at me and rolled her eyes! I asked when I should place an order, she said they have no idea what stock they receive. I asked if she would call me when they had stock, she said no. So I said I will just place another order tomorrow. She was quite snide and said if you keep putting orders in then they will just keep canceling them. How in the world am I supposed to know when the stock is in? I am not a young person but in all my time I have never been spoken down to or as patronizing as I was today. I hope it goes back to the nice people that normally work there.
    Mark B.
    Mark B.
    1656787541
    Great customer service. Great selection. Great deals.
    andrea D.
    andrea D.
    1655727525
    Great staff, very helpful, clean store , wearing mask if you want....
    Sandra A.
    Sandra A.
    1654882811
    Very very friendly very knowledgeable very helpful very courteous all the way around love them all...
    Khory R.
    Khory R.
    1652734990
    Stop me on the Street I’ll tell ya!!Always well informed never busy// power is from the ladies Jean Nette, Lucy and Stacy
    Brian H.
    Brian H.
    1650753558
    Best Trulieve location in the area. Comfortable waiting room. Line moves fast. Staff is friendly, professional, and knows the product.
    candy B.
    candy B.
    1649295395
    Product had to be returned due to poor quality. Upon return everyone was helpful but the budtender. Really unprofessional and this seems to be standard practice throughout this company. Product is sub par at best. Containers consistently have seal broken. Stopped shopping here for almost 2yrs then one opened less than 5min away. Now travel 20min to get supreme product. Trulieve has lost my business for good
    Hands down the best trulieve you can go too the staff are amazing and always are so helpful. Definitely recommend. I've literally never had to wait other then once , when it was extremely busy and I ended up getting a great discount. Love this place. Can't wait to visit again 🙂
    Stray J
    Stray J
    1646492521
    They were fast. First time there and they remembered my name. Great experience
    Amanda W.
    Amanda W.
    1646022765
    They gave me the coolest sticker and had some great recommendations. Highly recommend.
    ayla O.
    ayla O.
    1645484105
    Costumer service is awesome through the whole store ! Chuck always has a great attitude & charm .
    David V.
    David V.
    1645449783
    great location and staff, my favorite location of all. Chuck Crow is outstanding.
    Michael T.
    Michael T.
    1645403449
    Great every time I visit. Awesome customer service, clean business and neat, music is good, positive experience and highly recommended in all ways!
    Jodi E.
    Jodi E.
    1645273374
    The entire staff is amicable, and Chuck C always makes an effort to educate and help put with questions
    Tommi S.
    Tommi S.
    1643226334
    The staff were helpful. It was a good first time visit
    jeanette B.
    jeanette B.
    1643136328
    Great dispensary. Very friendly, knowledgeable and clean. They rolled out the red carpet for me. I highly recommend this location.
    andrea D.
    andrea D.
    1642122279
    Great staff, very helpful, clean store , staff is wearing masks..
    Denise B.
    Denise B.
    1639656351
    The people here are so kind!! Helpful and friendly.
    They were very polite and I was in and out with no problem great service
    Curtis F.
    Curtis F.
    1636193769
    By far the best dispensary I have visited! No wait Mike and the whole staff are extremely pleasant and helpful. A little bit of a drive for me but I will definitely be making this my go to store.
    Therese R.
    Therese R.
    1635211895
    There was no wait. When I got inside I was offered a bottle of water and taken into the back immediately. My order was ready and the budtender was helpful.
    Dianne U.
    Dianne U.
    1633412212
    My favorite dispensary in the area. Customer service is top notch. From the minute you walk in. ..Chuck greets you sincerely and professional. Chuck always makes me feel like I am family. The whole crew is knowledgeable, professional, a definite asset to the Trulieve family. Thanks Osprey
    Kate A.
    Kate A.
    1631993350
    I can’t recommend this location enough! I wish I had 1000’s of stars to bestow upon the entire staff but most importantly all of the accolades go to kind, smart, patient Donnavan. I was literally experiencing my very first ever bad, paranoid cannabis high in real time. The entire staff was loving and kind and patient. I’m a 53 year old mother to 3 grown men and I’ve always been the caretaker of everyone’s needs. To be cared for in this way was a blessing! Thank you for you continued expertise and compassion. I will go no where else for my cannabis needs.Much love!XOXOXO
    Layla M.
    Layla M.
    1630359594
    Every person in the building is amazing. Very professional and medically on point. Help me a lot . Love this place.
    Alan A
    Alan A
    1628960744
    This location is fantastic! You're in and out within five minutes, the staff are knowledgeable and kind, and the whole experience was outstanding. Kaitlyn was our budtender and she did great! Friendly and well mannered. My wife and I will be returning.
    Reagan D.
    Reagan D.
    1625076630
    staff at this location are amazing. a great selection and comfortable environment. chuck at the front is always so nice
    Kelly D.
    Kelly D.
    1623001300
    I highly recommend this location and the staff. I am new to medical cannabis. Donovan took the time I needed to discuss what I was looking for, how it would help me, and the best use of my budget. The store is beautiful, the product line is quite extensive and all of the staff were attentive and helpful. Do yourself a favor and check them out.
    haley L.
    haley L.
    1622995239
    great location! plenty of stock, low wait times, and the staff is very friendly. arrived during a rainstorm where employees were escorting patients with umbrellas inside. truly, above and beyond customer service.
    Kelsey C.
    Kelsey C.
    1622912869
    Beautiful new location. Quick, efficient service. Super friendly staff and not busy at all. I was in and out. They also had other concentrates that my usual Trulieve location didn't have. Overall great service and awesome experience dealing with the associates. Come check em out!! Just opened!
    Valerie G.
    Valerie G.
    1621463071
    Donovan has helped me the past 3 visits. He was extremely knowledgeable, patience and professional. I highly recommend going to the osprey location if your looking for quality and speedy service. From the host to the security everyone is friendly and so helpful thank you!
    LC M.
    LC M.
    1621382297
    I love the Osprey store! As a new patient, they have made it easy to learn the program. Donovan has been so helpful and informative. Keep up the great work!!
    Joshua M.
    Joshua M.
    1621001631
    Has an amazing experience here! Super clean and Donovan was super helpful and attentive and got me exactly what I needed. Definitely recommend my friends and anyone to come check this place out!!
    bay B.
    bay B.
    1620959731
    Came in the other day and my bud tender Donovan hooked it up when I came in for my meds. Would recommend this TL over any other one in the state. They have the best staff and stock. That being said don’t hoard buy all the fire strains people!
    Tatiana V.
    Tatiana V.
    1620836381
    Donovan is such a knowledgeable and professional teammate. He is so helpful, kind and very friendly! He is definitely a keeper!
    gerardo T.
    gerardo T.
    1620834484
    Great shop. Everything is well organized and the staff is extremely helpful. I had Donovan help me out. He educated me on the correct/best medication for me. Thank you Donovan for your help
    Teri W.
    Teri W.
    1620772817
    Great new store! Donovan was super helpful with my order and took his time. Will definitely be coming back!
    Blurry V.
    Blurry V.
    1620703999
    Beautiful store & extremely helpful staff. It’s going to be a popular spot!
    Danni S.
    Danni S.
    1620695676
    Very clean and everyone is so friendly! They have a great variety of products and were willing to look up terpene profiles for me and find strains that fit my medical needs. Katrina helped me on opening day and also again today, she's very friendly and gave me the time I needed to choose the proper product. I will continue to come back to this awesome location! Amber and Toni are also very kind and make it a joy to come in. Definitely come check this trulieve out for all your medical needs.
    Meg&Mike P.
    Meg&Mike P.
    1620677985
    Amazing space. Super friendly & prompt service! Definitely go❤️
    larryisdabomb3
    larryisdabomb3
    1620598832
    The manager was super chill even introduced himself, they were totally in stock of everything, quick and friendly. I live in Venice but I go to the Englewood store usually because they are in point all the time!! looks like the Osprey location will be too!! Think I found my new location!! Staff was incredibly friendly and made sure that I was satisfied and happy before I left the door. You guys rock!!
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