What a joke!!! I guess the staff feels like closing whenever they want so they canceled my order as I’m walking in and… locked the door in my face. Oh yeah it’s 830 they close at nine. Called customer service. They basically told me tough luck they can close whenever they feel like. I guess there’s no professionalism in this medication here. Very disappointing.!!! 0 starsread more
Eat a 🍆 grace . It’s nobodies fault that everybody wants to come at the same time and that corporate is… screwing over the wonderful staff here. Typical entitled ahole patient you are and many of you are . Staff here is wonderful! Corporate is the real issue at this place .read more
The staff here is very nice however I had to wait 40 minutes for a pick up order. A PICK UP ORDER. There is no reason… that is necessary at all. I definitely would recommend going to jungle boys instead. I am in and out of there within 10 minutes or less and the weed and prices are way better.read more
The wait times even with express pick up is really long it been like this for some time now think I start to shop… other places ok this is my second review now and it’s the same very slow and I placed my order 3 hours prior to coming and they said it’s about an hour wait there has to be a better way to serve your customerread more
Every time I go there it’s quite the wait. Wish they could get a better system down. Waiting 45 min for 1 item that I… preordered and was confirmed ready for pick up is a bit long.read more
Started off 5 stars 1.5 years ago, but the poor service and bad attitudes of some of the employee/managers last couple… of months has prompted me to revise. Advertised potency rarely matches up when you get there. Website purchases are terrible. Sloppy service without a smile- sent me home with something other than I purchased had to drive all the way back and deal with it. Only good thing about trulieve lately is the deals can be good if you can put up with the attituderead more
The normal Trulieve experience – a clean, bright dispensary, friendly knowledgeable staff, and some of the best… product on the market. Now if they’d just open one a little closer so I didn’t have to drive 45 minutes to Palm Coast or Daytona.read more
Everyone is always so friendly and helpful. They offer great products and great prices. I would recommend trulieve… location any dayread more
Palm coast location highly unprofessional. Manager as well as front desk associates were very rude. They claimed I… couldn’t use my ID if I didn’t have my medical card physically with me. I’ve been a medical marijuana card holder for about a year now and this has NEVER been a rule. When I told the associate that past employees were able to do it he accused me of LYING in-front of other customers. The attitude was disgusting and arguing to a usual customer in front of other customers was the most unprofessional thing I have witnessed. When I asked to speak with a manager he didn’t take the situation seriously and didn’t help me with this incident. Other customers who witnessed the altercation were very unhappy with how it was handled.Seriously palm coast trulieve get it together, your employees are embarrassing to your companyread more
This company is unable to track their rewards points accurately and erased balances with a new point expiration system.… My points from last week have already disappeared. When the rep comments on here to email her; I did and was offered some points in return; none of which have ever been delivered. Waiting for more competition in the area to have more choicesread more
The staff at this location are all amazing! They are all very kind and willing to take the time needed to help you… through every step of your transaction and experience. One of my personal favorite bud tenders is Talia, she is very polite and well knowledgeable about the products and their affects. Highly recommendread more
Mrs. Anita was just so pleasant and personable. One of my favorite parts of visiting this location is the bright smile… she greets every patient with.read more
I cannot say enough about this place and the staff! Mandy, Will, Amy, Nick, Morgan, Andrew, Toni, Dennis, Connor, John,… ALL the managers, truly I can go on…The amount of knowledge in the building coupled with the laid back friendly vibe you get from the staff makes my shopping experience a pleasure every time! Hans and I do not go anywhere else 😜read more
I absolutely love this place! Super friendly and knowledgeable staff. Amazing discounts everyday on different things. I… tried a lot of batteries before finally landing on the tru stick and couldn’t be happier!read more
Absolutely love Star, William, Dennis, Merrill, Deirdre, Brittany, and Jose. All are so nice to speak with and always… have the perfect recommendation of herb or concentrate! Love seeing you guys when I come in! Thank you!read more
The single star is only because it is a functioning dispensary and technically it’s open…..You will stand there and… wait even if you place an order ahead of time, for on average 20-30 minutes on any given day.It’s not even just the wait it’s some of the employees dispositions that they would rather be anywhere but there.The worst is the prices! If you buy the trulieve cartridges they clog up no matter whether they’re layed down or not there’s often a clogging problem.I just in good conscience can’t give this place a good rating. Bummerread more
I love coming here the staff is so nice and Deara is my favorite she explained a lot to me and just toke the time to… make sure I understood what we were taking about she didn’t rush me or get aggravated with the dumb questions I had to ask either I will definitely continue to come back ..read more
Just got the New Scarlet Black, real nice terps.Always find something good. & the staff are on point.They are always… informative & pleasant to speak to.read more
Consistently the best experience in the area.And the longer I go, the truer this remains. The staff is friendly, it’s… next to a Checkers if you like that sort of thing, and they have great pricing and easy pay options.read more
Fast friendly service every time. The staff is too notch,keep up the good work! HIGHLY recommend*****
This was my first foray into a dispensary. I wasn’t sure what to expect. After a little wait I was brought into the… back. My consultant was very knowledgeable about the various products and what they work best for. I was expecting displays of different types of bud and delicious looking edibles but I was sadly disappointed. The cases only displayed vapes and cartridges. Great shop. Very knowledgeableread more
Trulieve always has a good selection of products. However, the employees need to smile more. It’s a happy place! I… have to say that William 🙂 is the best. He’s always very polite and smiling. Kudos to William!read more
First time to Trulieve after reading great reviews. I was not disappointed. Product was great, prices are a bit higher… but the 50% discount for new customers rocks. Brian assisted me with my purchases and he is awesome! He was knowledgeable, informative and super sweet. Thanks Brian and Trulieve for a great experience! ❤read more
**UPDATE 1/26/2022**Since my first review for this location sometime back I thought only fair to come back and adjust… it as this location has picked up their game and have been consistent for a good bit now. Will is awesome and an asset to this store. They should make him a manager! Changing 1 star to 4 as I believe in credit where credit is due. Keep up the good work Trulieve Palm Coast!Good luck finding flower. They are opening new stores constantly but can’t keep product in the ones that are already open. Same generic response for everything if you waste your time complaining. Disappointed after years of being a customer and spending lots of money there. Whoever runs this company should be fired. Have not had flower in stock for days. I have checked 3 stores that would be closest to me and all out of stock.read more
I have to say the people here at Trulieve are great. As a old disabled vet it so nice to have people that explain and… help you understand. Chris Broems is a out standing person. He has help me at Trulieve in Palm coast Florida several times. His attitude is outstanding; and with his knowledge of the products they have and how they work. Chris is just awesome he goes above to help you find what works best and again is very knowledgeable. Bottom line the Trueliv in palm coast is awesome.read more
The staff at this location is absolutely amazing. Thank you for everything that you do! This location is always clean… and amazingly friendly! Chris B is my favorite! John is the man, Brittany is the absolute sweetest, Connor and Trace are extremely knowledgeable, Darius and Denny are awesome, Olivia is also fantastic! G, Laura and Tracy truly have this place running smooth. Thanks again!read more
They are all sooo friendly and super helpful. Always tell me what deals they have going on and new products! Also super… close to my house so it’s really convenient. They are usually really quick with my order. Today I placed an order at 8am and by 9 it was ready! Not to mention the cute guys that work there!read more
I’ve been going to this place for a few years now. They’re professional, knowledgeable, and extremely helpful! If you… don’t like a product (it doesn’t work, not what you thought it would be, or it has lost its potency from you not using it), they will exchange it or put the whole credit on your account on the spot! I LOVE this place and HIGHLY recommend it!read more
The best in town I would encourage going legal for those who read these1. Your bags will never be short2. You will… get your change back3. Always on timeI never had a dealer do any of theseread more
This is easily my favorite dispensary. The staff are all very kind and even more so helpful. They always have lots of… fantastic options to select from which you can get on their site and pick up in person. Being able to purchase and check in on line to hold my spot is so convenient. I can’t imagine going to anyone else for my medical needs. Thanks for being here guys, you are the best.read more
Shout out to no one other than my little brother CONNOR for always steering me in the right direction when it comes to… my medicine I mean as his older brother you’d think I’d have more “experience” if you’d say but my little brother is so spot on he acts as if it’s his own business and products!!! I highly recommend you asking for him if you want to smoke real good or just all around to get an honest about ANY PRODUCT. He’s the man with the plan and he’s going to be the reason we’re going to be able to get more than 2 1/2 ounces dispensed every period. You wait and see! Have faith in this man!!!! He can’t dispense me I guess cause we’re related but he guides me to the right ones that come in every time I mean it’s literally like flipping a quarter with two tails he hits everytime.read more
Trulieve delivery team is awesome!! I forgot to post my previous experience with Jared, but great guy. William today… was very understanding, and most of all, patient. I think the other guy that was with Jared was John, but not sure. If I don’t post right away, I usually forget (go figure, forgetfulness. LOL!!). But THANK you Palm Coast for a great set of employees! Please commend them for a job well done and keeping your customers happy!!read more
What can I say? Probably my favorite store in Palm Coast for obvious reasons. Awesome and friendly service every time
Love this place, easy parking and big lobby when there’s a short wait. Trulieve has great weekly sales/discounts and… offers $15 delivery to my rural home which no other dispensary does. They stand behind everything they sell 100% and have friendly and helpful staff. Way to go TruTeam!read more
The staff there is unbelievably nice! They treat my dog like a King when he goes in there. I think he loves going there… more than I do LOLread more
The staff is always so friendly here. Nicole and Ashley are super sweet. Joshua is a total cutie.
It is like shopping for high end jewelery that you can smoke. You get a dedicated weed connoisseur that will answer… all your burning questions. Super friendly staff in a “high” end setting. The best way to shop for your alternative medicine needs. You will leave with your head in the clouds.read more
I came down for work but needed to re-up! So I decided to check this store out. One of the long haired male presenting… employees working in the front was very sensitive and mindful in the way he addressed me after I had come back in with a bit of confusion about pricing. He spoke as if he recognized that I came for healing ultimately and that he was there to help and bring ease. Weed was fire too 👍🏿read more
Andrew is helpful, knowledgable about the product. Today was my first time in a dispensary and Andrew kindly and… patiently walked me through explaining the various products. I am happy with my experience and look forward to returning.read more
Good luck finding flower. They are opening new stores constantly but can’t keep product in the ones that are already… open. Same generic response for everything if you waste your time complaining. Disappointed after years of being a customer and spending lots of money there. Whoever runs this company should be fired. Have not had flower in stock for days. I have checked 3 stores that would be closest to me and all out of stock.read more
It can be really hard if you’re truly using marijuana for medical purposes to navigate all the products and it’s been… kind of difficult. Not crazy about the doctor I got my card from he’s been zero help. That’s another review. But trulieve has phenomenal customer service tons of patience and a very compassionate kind and fair return policy if something doesn’t work for you ❤️I absolutely hated the whole dispensary experience at first but truly was actually become a source of comfort for me as far as a couple of the budtenders there have been specially compassionate but all of them are awesome.I gotta say I haven’t met anyone I didn’t like yet ❤️But I have learned which ones have some similar experiences to me and know what I’m looking for now 🙂 it’s really cool they all have a different type of knowledge base.Thank youread more
Great place. Amazing experience. Customer service was excellent from the moment i walked in. Definitely would recommend.
Josh and Stephanie are great. Truly caring about the clients/patients. I have been a difficult patient. THC sensitive.… I needed that consultation session. Josh was the consultant. He demonstrated sincere caring. He told me what he thought about my situation. He told me all that he knew about a remedy. He was humble enough to tell me he would get the opinion of another clerk. That’s when Stephanie came on board. They put their heads together and came up with what they felt might work for me. They really made me feel cared for.read more
I have been going to Trulieve in palm coast for several years and everyone nice But yesterday Andrew B.put the icing on… the 🎂 cake for me So polite sweet and patient with an old lady like me Sincerely Betty Mulhallread more
So for all the truleivers out there who have had trouble with the website. It’s getting better!!!! Please be kind to… your flower people!!! It’s not their fault!!!! the web is not under their control. Palm coast location is my go to place because the employees are awesome. When I didn’t get my online confirmation i was contacted by truleive palm coast and they immediately let me know there was a problem with the order and with their help i was able to adjust my order and was very happy. They will do whatever they can to make you happy so stop giving them sh*t for something that’s out of their control. Five stars from me, always!!!!read more
Love this location -everyone is SUPER nice. Especially Andrew B , Brittany and Kelly AND JOSH. They always take such… great care of me and make sure I’m good to go ! I HIGHLY RECOMMEND them ❤️!!!read more
Love this location -everyone is SUPER nice. Especially Andrew B , Brittany and Kelly. They always take such great care… of me and make sure I’m good to go ! I HIGHLY RECOMMEND them ❤️!!!read more
I love going to the palm coast location! I get great service from Andrew B. He is my go to guy! Awesome job
How do you get a new system and not have it tested for bugs clearly there is a issue. The call center you’re on hold… for more than a hour. They use to be a five star with this issue, if i could give a negative star i would its been more than a week.read more
went in for the first time very friendly — I can say Andrew B. made it easy and Helpful – when i go back in going to… ask for him !!read more
Customer service is getting better. Website has improved. They still have problems with keeping items in stock.… Probably because it’s the only well-known dispensary in town.read more
Wouldnt let me bring my old man in to show him how the process works since he wants to get a medical card. Stated… because of Covid. Most ridiculous thing ever when the back is filled with other people anyways and we both had masks. Tired of coming here and dealing with constant issues from shortage of flower to incompetent employees. Go to surterra a few minutes down the road. Won’t be coming back hereread more
MOST REVIEWS ABOUT THIS PLACE ARE FALSE!This is the Worst Dispencery in Florida. The sales people think their doing… you a favor by serving you. Most of them look stoned and very uneducated at what their dispencing!DONT WAST YOU TIME OR MONEY! ALLWAYS OUT OF STOCK.read more
I do contract work for Trulieve and as clients go they are tops. My recent service call at the Palm Coast location was… a pleasant experience. The manager was especially helpful with my assignment.read more
Great! Update depends on what day u go on. Got time for a 2 hour wait ???
I’m a new and they treated me great
As a first timer, not only was I graciously greeted by Matthew and Kara, but I was lucky enough to get Logan as my rep.… With a great attitude and willingness to educate me, he took his time to answer LOADS of questions. I felt like a pro after I left. DEFINITELY ask for Logan if you are new or want great Customer Service.read more
Very clean and professional environment. Associates were knowledgeable and energetic!
Knowledgeable and friendly staff. I have only purchased flower. While not at the level of West Coast or Colorado… products, their quality and potency has improved with time. Availability is hit or miss(high po flower only), hence the 4 🌟. Only wish they had coffee and let you sample your medicine there. They have a plethora of products aside from flower, give them a try!read more
I just wanted to add to my review and say thank you to Brian C. for the outstanding job and going above and beyond to… help us out. Be an amputee its hard to go out and trust people today. Thank you for the, “Being at Home” feeling every time I come in.read more
Most all the staff here are incredible, polite, and extremely patient with you. There was only one gentleman who works… there who’s very abrupt, rushes you, and made the 3 time experience for me rather odd, so now I preorder and just pick up. I tip really really well, and it’s frustrating when the persib rushes you, but beyond that ONE person, this is an amazing place. I like how helpful they are in guiding me to my pain relief, asking if it’s working when they see me again. I just can’t say enough about this staff, how clean it is, to how polite the front staff are.read more
Great place.Great people. Since getting my card, I’ve finally felt some relief in so many ways. Its a joy to come here… and I always leave smiling. FIVE STARS!read more
Awesome and close to home. Very friendly staff, easy online check-in. Fast and professional with much to choose from in… several different forms. They even deliver to your home!read more
Formerly a newbie, Trulieve reps educated my husband and I with an abundance of information along this journey. I would… still be on pharmaceuticals without their support.read more
This place is great!! Staff is amazing and quality of product is the bomb.com
Everyone so nice here. They usually have good products. They had a sale today that I took advantage of. I’m a satisfied… customer.read more
They were the first dispensary to serve the NE Florida area.. Every visit is pleasant. So for that they get 5 stars!
Very nice friendly people & environment as well. Fast service A+++ all the way
The workers very polite helpful. Love going there. You have a great team. I highly recommend truelieve. To anyone… with card tell them big art sent you. Cant say enough about. Palm coast pharmacy. A cut aboveread more
Tina always is knowledgeable patient and professional. I’m a former Airborne Ranger Combat medic, Broken neck 2x just… to name a few.. Every one makes me feel like home and comfortable.read more
Defiantly on the new experience list and has some quirks to work out but everyone there made me feel very welcome and… made the new experience very welcoming and easier to understand. 1 thing tho I didnt get my 15% off 1st order and I spent about $150 but I saved my receipt so I hope they will honor it my next visit/order =) The prices are a little higher than some places but its good quality.read more
I am very pleased with the service, products, incredible staff, management, cleanliness, and friendly atmosphere. The… staff always goes above and beyond with their kindness, compassion, patience and expertise in the exceptional products that I’ve only found at Trulieve. The Palm Coast location is by far the best location that I have visited in the state and I am proud to call Trulieve Palm Coast my dispensary. 5 stars all around!!!!!read more
This dispensary is tucked away out of sight in Palm Coast Fl. But what the miss in curb appeal they triple in quality.… A must have medical marijuana store. Thank you Truliev of Palm Coast !!! Respectfully your loyal patient/client, Adrian Cread more
I was actually parked next door but You’d never know they sold pot in there if it wasn’t written on the signage.Looks… like a normal pharmacy from the outside.I don’t see how this is a bad thing for our community so welcome to Palm Coast.read more
Super friendly and informative staff. They answered every question and concern that I had and they even provided me… with resources so that I could do my own research. Since ditching pharmaceuticals and honoring my body by switching to herbal medicinals, I trust the quality of their products greatly. Get your Medical Marijuana Card and give Trulieve a visit. Thank me later ✨😁✨read more
Super friendly and informative staff. They answered every question and concern that I had and they even provided me… with resources so that I could do my own research. Since ditching pharmaceuticals and honoring my body by switching to herbal medicinals, I trust the quality of their products greatly. Get your Medical Marijuana Card and give Trulieve a visit. Thank me later ✨😁✨read more
Helpful and informative staff, compporable prices