Nicole S was the very best. I’m old. Don’t know or like technology. She stayed at my house till she figured it out. She… kept a smile when I wanted to cry. She’s valuable. She got me my order. I’m not sure anyone else would have gone to the effort. Love her!read more
Advertisements not very thorough, but I believe that’s a company level error. Store is always clean, most staff I’d… friendly but wait times can be long so online ordering and check in is highly suggested. Sometimes out of products & for me the only 2 cons have to do with location. Wish there was a closer on and didn’t have to go all the way to front beach and the parking lot can be crowded and tight to fit larger cars in. All in all I would recommend this location. Check online for promotions before you go and save time & money (but read the fine print!).read more
What a place! I’ve made some lifelong friends in here over the past years.. With the whirlwind they deal with… constantly, it’s impressive to still get such great service!Always looking forward to seeing Lexi Carter, Rich, Alex, I can keep going on and will never get all the names.. Always eager to get you a great deal and make it smooth for you 🙏🏽read more
The customer service was amazing however, corporate does not take care of their people!! The label printer had broke… five times that day. There was only two people working registers and were doing the best they could but the printers kept breaking so the wait was made even longer. The people were great though!read more
My first time shopping and Mark was absolutely wonderful, extremely knowledgeable and kind! So very helpful and… answered all my questions. I will definitely be requesting him for my future appointments. I didn’t experience a major wait time, all staff were friendly.read more
I came in for the first time since getting my medcard and I was a little nervous but the staff there was amazing. Mark… was extremely helpful, kind, and knowledgeable! Definitely an asset to this company. Great prices, great product. I’ll definitely be back.read more
I was just excited to be there. Lol.. Only to be told that my doctors forgot one thing necessary to fill my… prescription. I love 65 miles from Panama City. The employees went over and beyond what they had to do.. They helped me figure out a plan And everything went well from there. Definitely give this company as well as the folks that work there because of their customer service a big 5..read more
I recently got my medical card last Friday and I believe it was “Rich” who helped me out! It was such an AMAZING… experience! I took a visit at all the other dispensaries an honestly compared. Rich has an AMAZING, caring, positive, personality. He turned my mood completely around while also teaching me about everything and helping me get the best stuff! I must say his work ethic is extremely amazing. Not only is he 100% amazing at what he does but he remembers customers names and makes positive interactions with almost everyone. Rich really made my day.read more
Everyone was super friendly when walking in. Everyone was very smiley and positive. First experience, Mark was super… awesome and helped me with exactly what I was looking for. Thank you trulieve 😊read more
Poor store customer service. The last two orders were wrong, it took me 4 days to get them. This last delivery order I… combined 2 orders, I only got one order. Customer service said emails were sent confirming they would be combined. I drove to their location and when I got there the manager said he did not get an email and was very rude, calling me a liar. I spoke to another employee and they told me that he did get the email and he just didn’t want to combine the orders. I do not recommend this location.read more
So happy with this place. A lot of times they have same day delivery available, prices are great and employees are… super cool! 💚read more
Updated 6/28 from 3 to 4 stars. Store has a consistent enjoyable flower smell now. I tried some ground and it was… better than expected at 25% thc mostly flower grounds not so much stems. Prices are still high. .5g vapes avg. 50$Rated on quality of flower. Never has ‘loud’ smell. Seems uncured or improperly at the least. Expect a cut grass aroma; non-crispy buds seems the norm at the Panama City Beach location.read more
I have to say after trying all but one of the other dispensaries in town, that Trulieve has been by far the best. I… have to give a shout out to Mark as a budtender who spent great time with me and helped me pick out some great product. And while I will name him by name, everyone there has always been friendly, helpful, and supportive. This is a great location, and I encourage everyone to try it out and give them your patronage.I also want to give a shout out to Rich! He is always so friendly and helpful and positive when I come in! He has knowledgeable when I ask any questions, and I would recommend him to make you feel welcome and comfortable.read more
Staff are great always friendly and helpful. Seem to have a decent stock in most of the time of good quality.
Mark is my favorite customer service rep Bud tender at Trulieve on the beach! He hooks me up with the best deals even… if they’re unbeknownst to me and he always gives me a great personal experience. Go down and see those folks on the beach they will give you what you need!!read more
Richard was extremely helpful in deciding which products. He is very polite, informative, and a good salesman. Great… suggestions. Great customer service. Thanks!read more
Very friendly and comfortable environment. Mark, who assisted me was very knowledgeable and helpful in my decision on… which products would work best for me. I would definitely recommend using Trulieve,especially this location. All staff were very polite and made me feel at home.read more
I was shorted three eights on a delivery order. Paid in full and did not receive product. After calling the delivery… driver he told me all he does is deliver, has no other responsibilities ,and management would call me.Management has not returned my call. They stole my money and cut all communication. This is the first order I have placed with them in almost two years due to awful delivery, and customer service. Now I’m getting robbed. They are by far the worst managed branch I have ever seen. I have no idea how any management at PCB location keeps their job. The call center is a joke. They will tell you to wait for a call that never comes. I have hope corporate will see this message and help.read more
As long as you order ahead the wait isn’t too bad. But if you are going to shop be prepared to wait quite a while.… Although they have wonderful products especially they’re trupods. Staff is very friendly and always smiling. They also seem very knowledgeable of their products and are more than willing to be helpful however they can. I will definitely shop there again.read more
Shout out to Alex and Michael a for making it happen for me and also to numerous other people I don’t know the names of… thank you y’all have introduced me to a whole new line of products that are very helpful for me being a military vet and brain tumor patient y’all have been patient and helpful with me thank you for the great work and keep it up! And also joy on4/14 butdtender was was loved her! I believe it was joy bit memory or funzzy from my condition thanks guys and gals and keep it up! Heather Lacey and satchel you’re awesome keep it up!read more
Excellent service, very friendly and light hearted atmosphere. I was helped out by Mark, and he was incredibly helpful… with starting me out, and he even gave me a pin! I will be returning for sure.read more
Employees have always been very helpful and courteous. I had an issue yesterday with my order, they were out of a few… things but Nicole helped me find what I was needing and was very patient. Good dispensaryread more
Nicole was very informative and eager to help make my first experience a great one. I really appreciate the wonderful… service. Top of the line product! Very clean/organized in waiting area and back area. Definitely will be back!read more
This store has its issues, but hopefully soon they will get it running smoothly. Best way to get the hard to get… flower, is simply to place a pickup order then shop when you get there! Especially if you don’t live on the beach! Hope this helps you ♥️They did get better! Enjoy your shopping experience in PCB!read more
Trulieve carries the best product in Bay County. Yes the wait time can get long even if a pick up order; but it’s to be… expected for being in a prime location with the best product and with a lot of patients. I recommend going an hour prior to closing for little wait time. They do run out of products quite often but its worth the wait (or drive to their Destin store) The employees are so helpful, knowledgeable, kind and always make me feel like family.read more
EDIT: to reflect 2/16/2022 experienceShout out to Michael @well!!!You excelled in superior customer service in… resolving a situation where your company clearly failed on its promise of product and performance.Superb job, sir, thank you so much!I shall come again :)*************************************************You’ve had 8 days to correct your mistake, and I’m still waiting…read more
After being a customer for over a year now watching slow improvement to a respectable 4 stars… YOU LIED TO ME on my… last delivery EVERY SINGLE STRAIN was at least 5%less thc than listed when ordering. One strain was listed @34% was 24% when it arrived. Not okay. Loss of all stars. You get one cause I have to.Edit: 1/2 is just that half minis half reg flower.read more
Mark was awesome! My favorite dispensary they have the best selection of flower. Mark had great customer service skills!
I am new to the world of using a dispensary but I have to say that I have been very impressed with Trulieve and their… employees! Especially Mark, who was very knowledgeable and made my experience very pleasant. I will definitely be a repeat customer at this location! Thanks Guys!read more
This is the only business in the state of FL (including my doctors office, when I had my surgery) that doesn’t honor my… medical mask exemption from my doctor… I was told they are a “Private Business” and are allowed to refuse service to me for this. Corporate offered no assistance when I reached out either. I’ll shop at MedMen. Their staff is much friendlier, and they honor my mask exemption… ✌️read more
The staff that work here need to understand that the people coming in here have medical issues and are there to get… medicine that will help those issues. Being rude to them for trying to ask questions, get input, and generally berate people for seeking any kind of help would be like a pharmacist rushing and mocking a patient asking about their medicine and its effects.I only go here because it’s close and I can’t travel far at the moment, otherwise I’d drive 5 hours away to avoid dealing with the treatment of 90% of the staff, the prices, poor quality, and over crowded mess that this “medical” dispensary is.read more
Extremely dry flower. The color vape I bought just quit working. There is so much THC sitting there and I can’t even… smoke it… Do not waste your time.read more
I had a great experience shopping at Trulieve in Panama City Beach Florida and it was especially enjoyable due to the… service that Michael K and Nicole provided me. They both went out of their way to make my experience extremely enjoyable and I would recommend both of them for the great job that they did while I was there.read more
First Time Going After Getting My Card && One Of The Workers There (didn’t catch his name) cause my anxiety to go super… high. And he wasn’t even the one selling/helping me. Just kept creeping up over on me.. Everywhere else will let me talk to my husband of over 10 years but there I can’t. Married over decade, husband has his card but still wouldn’t let me talk to him. I’ll never go back there. Liberty is so much better laid back atmosphere.read more
*I’ve been numerous times and still the best 1 in Bay County!Today was my first visit to this dispensary after… visiting the ones in town. There was a wait since I was a walk-in, but Mark set up my profile and was great helping me. They have the biggest selection and good prices. Will be returningread more
I placed a online order 12/8 when they were having a 40% off sale but I was unable to pickup until 12/9. I went in… expecting to get the sale price like I always do in tallahassee because the order was placed on the day of the sale only to be refused. I had driven 40 min to get there so I reluctantly paid and left. I won’t be back. From now on all my business will go to Curaleaf. Curaleaf has much better customer service and they treat their customers with respect.read more
It was my first visit to a dispensary and I was paired with Mark who was awesome. He was very informative and answered… every one of my questions thoroughly, making recommendations for what I needed. It was an awesome experience and I will be back. Thanks again Mark!!read more
I have to say after trying all but one of the other dispensaries in town, that Trulieve has been by far the best. I… have to give a shout out to Mark as a budtender who spent great time with me and helped me pick out some great product. And while I will name him by name, everyone there has always been friendly, helpful, and supportive. This is a great location, and I encourage everyone to try it out and give them your patronage.read more
After being a customer for over a year now watching slow improvement to a respectable 4 stars… YOU LIED TO ME on my… last delivery EVERY SINGLE STRAIN was at least 5%less thc than listed when ordering. One strain was listed @34% was 24% when it arrived. Not okay. Loss of all stars. You get one cause I have to.read more
The Trulieve representative I had was named Lexi. She was very patient, informative and knowledgeable. She answered… every question I had as well as giving me some great suggestions. Highly recommend her expertise!read more
First time visitor of the dispensary. The staff was awesome. Very helpful and really friendly and professional
Helpful and knowledgeable staff. Very informative. I appreciated being treated like family. Thank you
Drove thirty five minutes only to be declined to come in for not having a mask and then I was told “they did not have… one for me to wear.” The attendant was rude and said, “Trulieve is a private company and they can do what they want” so I went to my car and got an old dirty mask to put on my clean face. Only to come in and find a cashier eating at the counter hand to mouth and then helping other customers without washing his hand first. well y’all go ahead with your ridiculous practice, my fully vaccinated butt will go literally anywhere else from now on to get my prescription with out without a mask!read more
This is the only place I shop. They have awesome deals and very friendly helpful employees. Service is always quick.
I personally shop at all of the Dispensaries in our area. They all carry something that keeps me coming back, however… Trulieve is my go to shop & the one I frequent the most. Their flower is almost always top quality and if you happen to not be satisfied then simply return it. Never heard of any place with a return policy like Trulieve. Our location now has a wide selection of products. Over 20 different strains of flower everyday. Majority of the staff is really cool & very helpful. Also they have a mini-fridge is the waiting area full of complimentary bottle water. The only issue with our Trulieve is the issue of time. If your planning on coming to browse & shop be sure to be ready to wait or check the times when it’s the slowest. Express check in via online orders always gets me in & out within 30 mins, checking in online helps out tremendously also.read more
Very kind, knowledgeable, resourceful and professional as well as friendly and pleasant.Shout out to bud tenders… Mark, Amy, Paula! Great atmosphere, extremely clean and pleasant and so much RELIEF! LOVE TRULIEVE IN PCBread more
Today was my first visit to this dispensary after visiting the ones in town. There was a wait since I was a walk-in,… but Mark set up my profile and was great helping me. They have the biggest selection and good prices. Will be returningread more
This is my go to dispensary. The staff are friendly, helpful, and knowledgeable about the products. Michael and Lexy… are always so amazing and patient! Michael has helped me a few times now and understands my condition and the products that work best for me. That’s such a relief to know the staff can empathize.The delivery crew are my saving grace. They are so kind and communication is so much smoother than last year. Love their products and the flower is always high quality.read more
The staff is friendly and the building is nice. My biggest issue is they never have any product. I’ve waited months for… sometimes just to be able to by some concentrates. 200$ + just to be unable to find any legal cannabis.read more
I love my Trulieve in Panama City Beach. Especially Cat behind the counter! Everyone there is welcoming and helpful,… from the first time I stepped in until my most recent visit they always treat me the same. Very professional staff and clean store. 5 stars!read more
Trulieve was good once and I frequented it. However, this will be the last time. Employees just doing their jobs.… Products are overpriced. Wait times are entirely too long. Last pick up order i was told it would be another hour wait after I received notification that my order was ready to be picked up. It takes entirely too long to get in and out of the store. Half the time their website is also inaccurate. If you see something on the site theres no guarantee the store has it, even when you make a pick up order. Trulieve is making obscene amounts of money in comparison to the recreational market. Make your store a better experience for your customers and a faster process pleaseread more
Consistently the best flower in town. The customer service is getting better….maybe because people quit going there?… 🤏🤪🤘read more
I have not been back to our vacation home in Panama City Beach since last year. The experience at the Trulieve in… Panama City Beach was exquisite and the service was superior over my experience last year. The Trulieve locations I visit in the North West Florida are pleasant and I am now convinced it is from the change in management over the last year…..WOW to the executive responsible for the district for Trulieve in the North West part of Florida – fascinated by my experience.read more
Everyone at this location is always super helpful and friendly, especially Mark. He provides excellent customer service… and is extremely knowledgeable on the product. He is always so nice too and genuinely enjoys his job. He always makes my experience is a 10/10 and makes sure his customers leave happy. Thanks Mark!read more
Been going here for the past year, never had one bad experience! All staff is extremely helpful and always ready to… help you stay lifted. I recommend Amy or Rich, they both know their strains and how they help you!read more
Pretty decent place. Still makes you wear a mask. And wish they update thier website so strains show thc context
The Staff was very helpful and friendly. One of the products was opened that I bought and they exchanged it with no… problems! Excellent Customer Service!read more
Very fast service. Super friendly and easy process! James Saint was very knowledgeable and helped me get everything I… need and get in and out ! Thank youread more
Place an online order and when you go to pick it up they will switch items with substitutes and not tell you. Even if… you ask the manager to please check the order they will tell you yes, it’s all there. EVERY ONLINE ORDER this happens and/or they try to over charge me. Every express pickup online order this happens to me. I go every other week just to not get what I ordered? I drive over an hour and wait in the waiting room 30 minutes to be let down everytime guaranteed. There delivery service is even worse! The drivers are not descreet at all, like other companies, and will actually make “A SCENE” in front of your house or workplace. I love Trulieve’s products but there customer service is almost nonexistent in every way, and for not supplying what I order online I will be taking my business elsewhere. It’s really a shame they have the potential to be so great but they can’t fix there own issues and always with a poor excuse as to why. No wonder they have so much employee turn around… It really is a SHAME!!!read more
Cancelled my order. Ditch your mask policy or make it a “personal choice”. If you need a mask, try delivery. I’ll shop… elsewhere until you do. No issues at Curaleaf or Sueterra.read more
Lots of variety in product and strands much better selection of edibles than anywhere else I have been tow
This review is actually for the Panama City Beach store. I have used this location a few times with very poor… experiences. My last was by far the worst yet.I only go when I can get a really good discount.This trip was for my renewal discount on my MMR card. Long story short I was insulted by a employee and a manager. I was given my discount after I was able to prove the employee was wrong in the reason they gave me, for not wanting to give me my discount.I have decided if I want good service at Trulieve I have to go to Tallahassee or Pensacola.This sucks I live in Washington County.read more
These peopllike to tell you your wrong a lot. They also make you wait very long periods of time.Management is poor… customers service at best.read more
Received a delivery today and my consultant Mark was great. He was able to answer all my questions and help me with my… concerns. And they arrived right on time. Thank you!read more
Best dispensary in the area. Very friendly consultants n fast service.Awesome in every way
The location and store are great…The staff isn’t very knowledgeable and needs to learn basic math…Product… wise…greatread more
As far as the rest of the reviews go, I can’t speak regarding the delivery or order pick-up services.I went in for my… first time after getting approval on my card. I was immediately greeted by the front desk who quickly got my information and checked me in. They called me into the dispensary the moment I finished with her. NO WAIT and it’s spring break here in PCB so I did not expect that. Mark called me over and was happy to assist me in guiding me through what strains are most effective for my condition. Not only speaking from the book, but through his personal experience as a card-holder. He was perfectly pleasant, patient and relatable.As a General Manager in retail, I could not be more pleased with my experience. Would absolutely recommend and excited to try my new products and go back!read more
Trulieve PCB is always on point… Mark is always helpful and knowledgeable about the product and delivers A1 customer… service. 2 thumbs up for Mark.. cool sleeve tattoo alsoread more
Always a wonderful visit. The budtenders are knowledgeable, and are respectful. By far so far the best all around.… Cheersread more
I will definitely shop here again. Thank you Dustin for your help and your excellent service.
These aren’t your usual pharmacists!These guys know their bud. Usually has a pretty good variety between various THC… products, i.e. Shatter, Vape oil & refills. Prices are average but loyalty points & discounts. Sudden sales and old people discount.Wait times vary. Use the website for best resultsread more
This is a great dispensary. It’s clean and well-organized, and the staff is always courteous and knowledgeable about… the products. I stopped by for a pickup last Sunday, and I was in and out in a flash. Thanks to Dustin, I picked up an extra flower, too! From check-in to security to the shopping itself, the staff here always make the experience a pleasure.read more
I could only like it more If somehow a person could place an order online.I love Truelieve. The employees are… extremely knowledgeable. Courteous n overall great to do businesswith.Walton Co..we hope you bring Trulieve to us soon!read more
They are always friendly and go out of their way to look for products when you ask for them. Absolutely love this… location!read more
Great products. But even if you order 24hrs early online , and only go when told its ready for pick-up you may wait a… hour or more. Ive seen folks married to their second cousin run smoother operations from the back of a single wide trailer with only a pager . just saying.read more
Always 45-60 min wait even when you order online. (If you can get online ordering to work) there’s always an excuse of… something going on with the site. It’s happened multiple times. I used to like Trulieve but I’ve grown to feel the complete opposite with how things are being managed. Prices are too high for low quality THC as well. Also always out of stock too. Everyone complains about the same issues over and over and no one does anything about it!read more
Great products. But even if you order 24hrs early online and only go when told its ready for pick-up you may wait a… hour or more. Ive seen folks married to their second cousin run smoother operations from the back of a single wide trailer with only a pager . just saying.read more
Trulieve is again my new favorite. Met a friendly supervisor at the door and she was friendly. The young lady made me… comfortable. I like this store again. Recommend letting my spouse use my veteran discount. We spend our money.read more
I’ve spent way too much money at a dispensary that has no problem wasting your time they will not take care of you they… do not care that they made you wait two hours just to deny you for something completely preventable if they would have warned you before your doctor closed. I strongly urge anyone who reads this not to give them your business. You will not be satisfied with the quality of the product does not match the trouble you will go through just to give them way too much money for mediocre product and horrible service.read more
Takes a long time to get through the process and the two guys I’ve seen so far are not so helpful to me. I would be… better off taking my time to go through the website and order for pick up, which you still have to sit and wait for your name to be called but a assume quicker.read more
If you don’t mind waiting an hour to get your medication and paying black market prices this place is great.
Everybody is real nice. Convenient location. But, more than once, I’ve found my medicine has been unsealed and is… short, upon opening. What’s up with that?read more
Such wonderful people work at the Panama City Beach location! Always humble and quick to resolve any issues that may… arise. A+ in my book!read more
Rich G. was extremely courteous and helpful. Very professional environment. My only complaint is that the prices are a… bit high but the products are top notch and service is excellent and courteous.read more
Excellent In Information n Suggestions of Products. . Best To Order Products Online for Pick Up To Get Certain Products… example Capsules Awesome Customer Careread more
Big change from last visit.
Awesome friendly but busy!!!
Fast and safety first attitude.
This store has its issues, but hopefully soon they will get it running smoothly. Best way to get the hard to get… flower, is simply to place a pickup order then shop when you get there! Especially if you don’t live on the beach! Hope this helps you ♥️read more
This is the third time in a row that my delivery order has been rescheduled for a different day without telling me in… advance. This is the third time I’ve waited all day for a delivery without them telling me they wouldn’t make it.read more
AWESOME PEOPLE AND OF COURSE THE BEST FLOWER IN FLORIDA I THINK I’M SPOILED YA’LL.
I only shop at tule I only shop for the last three and a half years ladies and gentlemen I do 50 shares of the stock in… this company only company that I will shop at grass is not greener than the other side because they have the best products in the world to me only in the State of Florida anyway thank you Panama City Florida thank youread more
My visit went very smoothly Staff very helpful and friendly
Love this place! They have the best pods in town, hands down. As far as consistency and higher thc potency, its the… usually best option in the county for flower. All staff (in the front and in the back) are very nice, knowledgeable, and helpful, especially Richard. Their pick up orders are processed pretty quickly and its optional but, they also have virtual check in through their site. Even with a full waiting room, without a pick up order, ive never waited more than 20 minutes.read more
Shop somewhere else if you can. This place seems to forget that it serves patients not customers. 1.) The staff in the… front are very rude and un-welcoming. The security guard is on some kind of power trip to the point where I witnessed him bully a patient into standing outside in 90 degree heat because she cant sit down like he wanted her too. Even after her repeatedly telling him it was hard for her to sit down. This was the last straw with this place.2.) The online check in serves no purpose at all. You check in online. wait for 30 mins in your car, only to be called inside to sit for another 10 to 15 minutes in a packed lobby. THIS DEFEATS the purpose of online check in.So like i said shop somewhere else if you can, if not…just know what you’re in for with this placeread more
Over worked. Like endless black friday.. Still super friendly and upbeat. And accommodating to order changes.
Been in many times and as long as youre chipper and happy to agree and smile all is well that means not appearing to be… concerned about incredibly ling wait times or questioning the front desk as to anything… now masks are required and i had a shirt on hand i fashioned a mask with…apparently that drew the ire if the crabby women and they demanded i tue it around my head. When i asked why as im covered just like her homemade cotton mask she was proud to shout its the law.. not law im sorry. Their policies and thats their right. Today was just the day i decided to review this store after dealing with the front end staff that appear to need to be anywhere else but dealing with the public. Be sure youre medicated before attempting to visit this location! Edit- went back today and did not have an issue. Nick helped me in the back and he was great. Kind and friendly even a to stressful environment and mask controversy surrounding us all. Thanks Nick youre a rock star and you made my day and redeemed this location💗💋read more
Placed order last week, got order number. No confirmation email. Can’t get ahold of anyone on the phone, 20 mins of… ringing until call ends. No customer service on website either. My order doesn’t exist from tracking it now. But I have an order?This week I can’t even make an order on the website because it’s unusable. Don’t waste your time trying to go here. They won’t even take your order.read more
Awesome customer service social distancing was managed very well also. Gr8 experience.
The worst dispensary I have been to so far. The staff could not answer questions about their products such as is it… grown indoors. The products are not worth the price as the bud is dry and the wax has a superficial sweet taste. On top of that they refused to let my fiance enter even though we are both medical patients. The lady was rude and at first said he had to be a patient so when he said he was she doubled back and explained he had to buy something to enter. Could have at least had some prior notice on website..came all the way from in town to go. If I could 0 out of 5 stars. Would not recommend.read more
Great people especially Richard.. so helpful and Great selection ❤️ new favorite dispensary
Been in many times and as long as youre chipper and happy to agree and smile all is well that means not appearing to be… concerned about incredibly ling wait times or questioning the front desk as to anything… now masks are required and i had a shirt on hand i fashioned a mask with…apparently that drew the ire if the crabby women and they demanded i tue it around my head. When i asked why as im covered just like her homemade cotton mask she was proud to shout its the law.. not law im sorry. Their policies and thats their right. Today was just the day i decided to review this store after dealing with the front end staff that appear to need to be anywhere else but dealing with the public. Be sure youre medicated before attempting to visit this location!read more
Thank you to the wonderful staff such a positive vibe and atmosphere. Always treated with the utmost respect, quality… products you can rely on. I’ve had a card since day one and I’ve used them since day one when you were in Tallahassee only but Panama City Beach trulieve is awesome thank you guys for all the help. If you have a question that usually always can answer it products are top-notch! It’s kind of like cheers everyone knows your name and it makes you feel welcome especially when you’re fighting a terminal illness thank you💚😁read more
Richard, Satchell, and Tannis were all so patient with me during my first three visits. They offered amazing… suggestions of products I had not yet tried—and ended up loving them!Not those three employees I mentioned earlier—everyone at the store was really nice, and refreshingly witty. The more I laughed, the more they did—which really helps with my social anxiety. They didn’t ask too many personal questions about my medical condition (as not to pry), instead using their training & intuition to offer products based upon my needs. This branch is my go to, without a doubt!If you’re reading this PCB Trulieve, please consider getting some of the CO2 syringes in stock. Thank you for you all the great customer service.read more
They were very helpful, being very knowledgeable of their product. Quick and PROFESSIONAL service. Thanks yall.
Great place Rick gave me great recommendations can’t wait to go back 👍
Wonderful Staff! Great first experience from door to door. Knowledgeable staff and wonderful product. Just tried… Stardawg and I like.read more
If I could give NO stars I would. Visited with a friend and witnessed the WORST experience ever. I witnessed a… livestock present AND PHI/PII being shared with a different person! I would assume this should fall under the same securities as any other medical office. The lady’s name was Wendy and I was SHOCKED she was carrying a chicken around and blatantly sharing other patients’ information openly! I HOPE this has been fully investigated. I do NOT recommend doing business with her. The shop itself is perfectly fine, but… free range livestock?! No thanks.read more
My experience is always a great one at Trulieve. The staff are friendly, knowledgeable and expedient. They have the… best variety and highest quality strains. 🌟🌟🌟🌟🌟 5 stars!read more
I love Trulieve!!! Awesome selection of medicine. Fast service. Deals pretty often. I only deal with David. David… really knows his stuff!! He always gives me great recommendations on which product(s) I should use. And it never fails to be great! Thank you David, my life is better because of you!!read more
What can I say, Trulieve is the only place I know I’m receiving amazing quality medicine. Ole “Hippie Dave”, as I like… to call him, in Panama City Beach has really shown me the different ways and different terpens that there medicine has to offer, he definitely knows what he’s talking about. Cannot thank him enough and Trulieve for providing.Thank youread more
It was such a delight to come to this Trulieve. I was greeted with smiles and positive vibes, and it felt really good.… On another note, the flower here is a little overpriced for my blood, but it’s honestly fantastic. I always am awaiting MINIS to arrive 🙂 Trulieve has some of the best flower I’ve ever had. The employee I dealt with was Savannah, and she was really lovely. Overall, I had a super great experience!! Thanks PCB Trulieve!read more
I have been shopping with Trulieve since the beginning! But I shopped at the Tallahassee store, and they were awesome… too! I think the best customer service and education I have received has been in the Panama City Beach Trulieve location! Ryan helped me understand the law, store procedures, product information but most of all, he made me feel like I was completely normal. Ryan helped me with a genuine smile and interested in what I needed. I have now shopped at ALL 3 stores in Panama City area, the others never came close to being as professional and caring! Thanks again for your help Ryan! I’ll see you next month!read more
The people at this store are so incredibly, they know their products, there is never a long wait. They have a great… variety. They are familiar with their customers. 🤗read more
The people at this store are so incredibly, they know their products, there is never a long wait. They have a great… variety. They are familiar with their customers. 🤗read more
Went here for the first time and I am very impressed. Clean, fast, friendly and great pricing. John helped me and he… was great. He answered all my questions and concerns and also after listening to me he suggested something different for me to try and I LOVE IT! Thank you Johnread more
Lauren is the best. Always greets me and informs me on new products