Trulieve Dispensary in Port Charlotte, FL

Trulieve Port Charlotte Dispensary
4.4
Based on 1088 reviews
Warrior59 P.
Warrior59 P.
1713886478
Was in the Charlotte store today. I had my service dog with me. Cory or WHATEVER THAT PERSON NAME IS, very rude and unprofessional. Not the first time with this guy. People spend their money for wellness NOT DISRESPECT!!
KLMahone
KLMahone
1712078331
Fast and helpful staff. A good all around shopping experience. I'm very happy with my selections with the help of Carlos. Shout out to Carlos ... You da man!!
Jules C
Jules C
1711810341
Always great prices as well as selection. The staff is great and very knowledgeable about all product. Just wish in port charlotte they would open up another store cause it's always way to long of a wait.
Patrick E.
Patrick E.
1710085692
My review has nothing to do with the grumpy old dude in the front. Clay should really learn how to talk to people. Good thing everyone else in that store is amazing otherwise this could have just as easily been a 1 star.
Mr. S
Mr. S
1709918725
Long time shopper first time review. "Brook" amazing smile. She greeted me at the door and got me in the back right away. Jordan and Alice took care of my order and answered all my questions.. Jordan today was my favorite because of her cool stickers and penguins button she had on...what made today different from others was the kindness and positivity coming from everyone in the room. I must say not every day is good in there some days I wanna leave a 1 star but today Jordan Alice Brook even Tom Thank you. If every local was kind Charlotte country would be a better places
Angie H.
Angie H.
1709089134
Thank you Kassy in delivery, I was not really expecting trulieve to come through on this delivery, as I have had a few less than favorable experience in the past at this location. However, because of your professional and friendly service I will definitely be ordering again. Thanks a bunch!
Bob E.
Bob E.
1702854142
Every visit to Trulieve has been a letdown, but my latest experience was particularly appalling. Despite placing an express order, I was kept waiting while another customer, who arrived after me, was immediately attended to for his express order. The climax of this frustrating experience was being informed that the item I specifically ordered was unavailable. Astonishingly, no compensation or alternative solution was offered. The manager's demeanor during this incident was not just unhelpful, but outright rude. This consistent negligence and lack of professionalism at Trulieve deeply undermines customer trust and satisfaction.
Stephanie H.
Stephanie H.
1702580317
This is truly my favorite dispensary ñ. Everyone there is so helpful and each time I come it’s convenient and easy in and out. Cory has always been so helpful and so quick to accommodate me. They truly are an amazing store and I’m so glad it’s part of my community. Thanks Cory and team for everything!!!
Christopher A.
Christopher A.
1701983468
Try to use your point.. oh there not 1 for 1 but 10% discount. Not going back. 3000 points which are useless. Great job deceiving people. Was a loyal Customer but will spend my money elsewhere. You guys implemented a points system but now do everything to avoid letting your loyal customers use them as 1 for 1
Sarah P.
Sarah P.
1700664403
I usually go to a different location but the last few weeks ive been coming to port charlotte location and i must say brooke did such an awesome job Getting people in and out. Matt was so helpful and so patient he listened to me and helped me choose the best thing for me. The guy checking people in was so funny and cheerful. Checking people in and helping move things along!! I love it here
Xen G.
Xen G.
1699195111
Brooke was an amazing help for me on my last visit, she helped to educate me on exactly the types of options I had to choose from & what would be best for my kind of preference. She also took time to help sign me in, & help ring my order out, all while educating me on the various items they have during my payment, cool person & makes me want to come back again!
Grace T.
Grace T.
1699028851
It really isn’t worth the exobridently long wait time. You will never spend less than a half hour in Trulieve. 99% of that time will be waiting. This is even with a pre-order.
John D.
John D.
1697819389
Tom was supposed to be checking people in but was instead checking his phone for what I assume were Taylor Swift movie tickets. He was confrontational and tried to further escalate things after I apparently embarrassed him in front of another employee. There are cameras at every angle, I encourage managers to review it. He is a grown man at work scrolling through his phone like a teenager - no disrespect to teenagers - and the pleasant young lady who fulfilled my order apologized to me for his behavior. He kept laughing which was why this review had to be made. Tom should stay off his phone while at work, a multi-tasker he is not.
Stephanie H.
Stephanie H.
1697549383
Corey and Joseph really made my experience at Trulieve a great one. I had some things going on so I didn't have much time so they got me in and out quickly and efficiently. Plus they were just very nice guys.
Mike O.
Mike O.
1696515320
Don’t recommend. First time customer, every other dispensary in town told me right when I walked in about discount I should receive. This one mentioned nothing of it didn’t apply it and I didn’t even realize until I got home and looked at receipt. Can’t give cash refunds. Go to muv great customer service and make sure I get every deal I could everytime.
Robert P.
Robert P.
1693407179
Every time I go there it’s a problem. To many people and they take forever to get you in the back. I order stuff online get there and it’s not in stock then they tell me they tried to call me witch is a lie and when you call them out on lying the just shrug it off. I would definitely check Ayer or muv before I go here. muv and Ayer you walk right in no problems and they are very helpful tell you what the best deal is and best options are. Very rude people working at true-lies and not very helpful and don’t care if you buy it or not they just want sell you the most expensive and overpriced stuff they have
Brandon F.
Brandon F.
1691774024
I sat 45 mins in the waiting room (Typical trulieve visit btw) and just got frustrated and left. You guys need a BETTER SYSTEM because i’m done shopping here and I know i’m not the only one who feels this way. SMDH.
Sara
Sara
1690889008
Best dispensary by far! The reason MUV is so fast with getting patients in and out is because they only get 80 patients in the whole day. Trulieve is busy and for good reason. The wait is worth the total.
John T.
John T.
1690463377
The employees and manager at Port Charolett dispensory "Corey" are rude, and obnoxious. They treated me like a third class citizen when I asked about my military discount. They refused to discount my order even though I was given the discount for the past 2 years. The products were not discounted prior to my purchase. But on the bright side, I now go to Vidacann for all of my medical needs. Thier highest flower price is $19.00 an eighth Trulieves top flower is over $60.00 an eigth. Vidacanns prices are much lower and just as good as truelieve.Thanks Corey, your lack of concern for customers is saving me hundreds a month on canabis for my medical needs. I will tell everyone I know what a jerk you are and to go to Vidacann instead.
robert A.
robert A.
1686014725
I originally gave them a one star review because every time I came in for something that was advertised, it wasn’t available. However, the last couple times I went they had exactly what was advertised and the speed of service has actually increased from the past as well. So with that I withdrew my one star review and am giving them a five star review for effort alone.
Tropical S.
Tropical S.
1685988255
Every other dispensary you are in and out within 5 maybe 10 minutes tops if it’s real busy whether you walk in or do a pick up.Every single time I visit this Trulieve whether I pickup or walk in I am forced to wait 20 minutes - 1 hour. Every single time which is completely unacceptable.This location has 0 sense of urgency or care for their customers time. Employees do more chatting with each other than actual work when the lobby is full with no seats left. Manager doesn’t care. Doing his store more harm than good.
Timmy H.
Timmy H.
1685981300
I don’t know. Sometimes good sometimes bad. Never get updates on my orders, and when I get the notification my order is ready I’m already walking out the door after purchase. Not the best with the time wait either. So it’s a mixed review. Products are good but again the pricing and the wait make this place not my first pick.
lisa W.
lisa W.
1685893797
Lobby is standing room only, always. Staff is friendly but it takes forever. Should hire some more help! Came by at 8:10 pm last night to see sign on door. Not taking any more customers tonight.
Mark F.
Mark F.
1681574186
My first and last visit. Slowest service ever. Why do a pick up order? They say a text will be sent. Day later nothing. Come in to pick up the PICK UP order only to be told to sit for an hour. Very bad experience. Recommend the competition. The perks here are far from worth the hassle. Disappointed!
Jorge F.
Jorge F.
1678365464
Everything was great. I was treated with respect. Check-in was quick. Friendly staff. However, the wait was quite lengthy. My time is important. I ordered online, yet the order wasn't ready when I arrived.
keri S.
keri S.
1677283749
I want to give 5 stars because the workers are so nice, but why make an online order and then get there and have to wait. Also you rarely get what you actually ordered online and you will go back and they don't have anything near what you wanted or ordered so it was a waste of time. Their wait times are anstronomical....sometimes 45 minutes to hour. If they at least had a direct phone number to call and see the current wait time. I've waited a while to write this since I was hoping it would get better.
Francisco M.
Francisco M.
1677175842
Would never go back there after today's experience. Been going here for 2 years. Today will be the last. Person working on grant desk is complete trash. I waited 45mins with my kid in the car along with giving them my cell number to send a text to let me know they called me. Instead people that came in after was leaving before me. Went inside and the chick at the desk says oh well they called you. Umm you told me they would text me but ok. At this point I'm upset. Honestly even the manager didn't care so it will be the last time I go there. Recommend people trying some place else
Mindy M.
Mindy M.
1669676480
Patrick made my experience FUNtastic! He was extremely patient with me (I change my mind a lot lol) He was very knowledgeable of the product and made me feel at ease. Thank you Patrick 🙂
Aleen H.
Aleen H.
1668543882
This was my first visit to a Trulieve store. Patrick was amazing! He took the time to explain each strain and how they work. He is definitely a a superstar when it comes to customer service!!
ari B.
ari B.
1667855464
I have been to several Florida dispensaries and Trulieve is without question the very best one! All of their products are consistently quality (especially the flower) and I don't know of any dispensary that has 20% let alone.29% THC in flower. The prices are a tad highter but it's worth the quality by far, I go to no other dispensary. And finally but very importantly, Trulieve staff is out of this world! Except for a couple grumpies every single employee is stellar friendly, kind, super friendly and positive and always try to get you the best deal. I am an Amputee and they are always so gracious but treat me normal when opening doors for me etc which I super appreciate. I just love chatting with your workers. Rock on Trulieve you're the best!!
MC.Shine
MC.Shine
1666879048
Port Charlotte is definitely my favorite location by far in Florida. Viv and the rest of the team are great! Super kind, professional, reach out quickly about online orders, and answers all questions plus more. Thanks y'all for being so awesome
Mariah M.
Mariah M.
1666193230
Alan did a really great job helping me pick out the right cartridge and flower strains. He was quick and efficient. I love coming to Trulieve the staff here is always great 😊
Patricia F.
Patricia F.
1661968192
They were very busy. Everyone there made you feel right at home. Knowledge and abundant choices. The staff are top shelf. Talicia was very helpful and knowledgeable.
Tina marie M.
Tina marie M.
1661448761
Absolutely loved., the atmosphere as soon as I walked through the door 😎😁❤️ always smells really nice, always so clean, lobby space is very relaxing..bottles of refrigeratoraed Cold Water Free to Us at our disposal...So if we happened to get parched.. thank you that's so kind and thoughtful✌️🙏🥰 woman that served me today., helped me determine what Medication..I would benefit the most from,, Reminding me on today's sells 😊 💰😁 thanks again 😁🥰 it's great to be back as a Customer...
Sara G.
Sara G.
1660166199
TL FL Port Charlotte Rick is the best. Always surprises me with a flower. He always has a smile and makes me feel so welcome. The store is always clean and so friendly!
Ashley C.
Ashley C.
1659670560
✨️Rick at Trulieve Port Charlotte is so friendly and helpful! He is so knowledgeable and is absolutely stellar at his job. The first friendly face I saw at Trulieve was Rick's and he was a perfect representative for such a quality company. Thank you, Rick!I wrote this review above ten months ago, but everything I said then is still true now.Rick is still phenomenal at what he does, and the consistency in this company shows from the moment your warmly greeted by this exemplary host, and follows through with a stellar product. ✨️
Melissa F.
Melissa F.
1659647938
Place is busy but I love that Rick at the front desks greets me by name! They have gotten a lot faster at filling orders online too
jeanette P.
jeanette P.
1659562406
Rick is the most awesome employee. You can tell he likes working with the public and cares about his job. Love him!!!
Nichole S.
Nichole S.
1658955765
Love this place and the staff! Rick is the best as he always has a flower ready for his favorites 🙂 but, seriously EVERYONE here I have had the pleasure of speaking with is very educated and beyond NICE and I just cant even say enough good things about the staff HERE!! been a client for a little over a year now and I go in quite frequent so I confidently say I have interacted with everyone and ya'll are the best!! 5 stars for sure!!!! Never had a bad experience here, ever!! LOVE IT
Howard P.
Howard P.
1658882608
Good product, Slow service, Needs cleaned up outside. Trash can always full, old masks and trash .Clean the jars first, the kief sticks to them and the seals. There's a gummy residue and static elec.Update: Online ordering is also flawed, changing order on you when you pick-up, not getting called when ready, and not getting their text to come in after checking in. And they expect tips!! They must be high or lazy. Update: Cleaned up and system getting better.
Howard P.
Howard P.
1658153116
Good product, Slow service, Needs cleaned up outside. Trash can always full, old masks and trash .Clean the jars first, the kief sticks to them and the seals. There's a gummy residue and static elec.Update: Online ordering is also flawed, changing order on you when you pick-up, not getting called when ready, and not getting their text to come in after checking in. And they expect tips!! They must be high or lazy. Update: Cleaned up and system getting better.
Anonym C.
Anonym C.
1654192664
Had a great first time experience. Kate was very friendly and knowledgeable with helping pick out my products. I will definitely be coming back.
This location is very busy and they always get me checked in and out the door with a great attitude, friendly demeanor and fast service. I was helped by Adam yesterday. He is very knowledgeable about products and has great recommendations. I tried products I didn't think would be for me and surprisingly enhanced my smoking experience. Adam was quick about fulfilling my order and offered great options for alternatives to products sold out. I highly recommend this location for their friendly staff. Parking is a little tight and limited.
cmoney426yahoo
cmoney426yahoo
1649287405
Great staff. Rick is always a pleasure. Staff is very understanding when my autistic son tags along. Always a good experience even when they are out of what I ordered, always have a comparable selection to suggest in its place.
ernest H.
ernest H.
1647640191
Extremely knowledgeable about their products. Definitely planning to come back.They helped me with an issue and gave me a %50 off discount since it was my first time there and my next visit will be %15 off. Can't wait.
Denny G.
Denny G.
1644984907
I would give a 5 star to the store and employees, however I can't say that about Corporate. Trulieve was heads above the rest, I'm talking flower, many more strains but much lower THC average is much lower than it was in the past, not sure if politics play a part or not. I believe most of use would much rather have quality over number of strains. Economically and health reasons, smoke less for same effect is really a no brainer. Most would agree I believe??
Chad
Chad
1644864211
This location has always been dependable. The product from this company is second to none but the experience is really what hooks me to a location. Until today I was not crazy about this Port Charlotte location. However thanks to Deanna and champ …Deanna going above and beyond to help me and personalize my experience being so sweet caring and giving (great hug an love the pin) and champ being so attentive and listening and personable.If you’re looking for great marijuana and an experience personalized to you go see Deanna and champ at Trulieve Inn Port Charlotte they are absolutely amazing. I won’t be home unless I’m shopping there. The whole team is right who’s going to be helping you it doesn’t matter they are the definition of professional an sociable
Wes B.
Wes B.
1639846063
I've had my card now for a while but rarely use this store. More often than not, they advertise specials for products they don't carry. I understand it is a corporate issue so maybe management could ask the corporate bean counters to stop advertising things you don't have. Perfect example, Saturday Christmas special has 3 different truepods that they don't even have or chocolate. So now, the couple hundred dollars I may have spent, will be spent elsewhere.
T J
T J
1633143704
I appreciate the bond I feel when I'm in this lobby. Rick is the most wonderful person. I see him nearly every time I make the trip. He genuinely asks how you are and listens. He makes it a pleasure to be in the lobby. I was lucky enough to catch an amazing sale yesterday and I was fortunate enough to get to see my favorite Trulieve employee today! All the way around, it was a great trip!
Courtney D.
Courtney D.
1632433811
I love coming to this location. Everyone here is so knowledgeable and welcoming. Rick is the best to have at the front desk! He is amazing at his job and makes me feel at home here. I love seeing him when I come and he is so good with customers, he knows everyone by name and makes you feel so welcomed! Definitely recommend this place!
Kasey B.
Kasey B.
1632163030
I’ve been coming to this location for almost 2yrs. The place is always clean. Rick who works up front is awesome. Always up front about wait times and always does his best to make you feel welcome and comfortable. It’s like walking in and seeing a friend!!
Jay C.
Jay C.
1630770707
I greatly appreciate my new, main location while visiting family in Port Charlotte. Whether it is Rick and Jager up at the front welcoming us, the back of house that is consistently on point. Or the store lead Corey making it look easy. Times are tough but I love being a part of this company. I love it even more to see the people and patients I represent appreciated and respected.
Lindsey L.
Lindsey L.
1620410071
I just wanted to say that Hope was amazing. I stopped in the other day to pick up what I usually get and she let me know about what deals they had going on and helped answer any question I had. She really helped me out and definitely made me feel very welcome.
Michelle B.
Michelle B.
1620395084
I LOVE just about EVERY person here. The manager is phenomenal. I will say that yesterday for the first time ever I did encounter two RUDE bud tenders which completely shocked me. I have NEVER once had a bad experience here up until yesterday. Truthfully as much as I LOVE this place, it made me uncomfortable to the point where I do not want to go back. On the whole, it is usually a VERY positive, loving and caring place.
Logan W.
Logan W.
1617130731
Port Charlotte Trulieve rocks!! Got connected with Alan (Allan?) today as my bud tender. Awesome dude!! Friendly and knowledgeable! Can’t wait to come back. Great selection and high percentages! If you haven’t check this store out my favorite by far.
Amy A.
Amy A.
1615990416
Great staff! Joey S made my stop to Trulieve in Port Charlotte a breeze! He listened to the things I was looking for and got my items quickly! Made it an easy in and out. Thanks
brendon T.
brendon T.
1611950055
Always a great customer experience! But today Matthew Elliott did a great job. He is incredibly knowledgeable about the products offered. Such a stellar employee. I hope he see great upwards mobility in his career at Trulieve! Thanks Matthew.
Ashley M.
Ashley M.
1611928170
I love this Trulieve! I still haven’t went to another. I would say bc of the bud which it partially is, but mostly because of the amazing people that work there, one individual particularly Ive noticed is RICK! Rick is always going above and beyond for your patients not just with me but with everyone who comes in your doors making sure everyone is greeted graciously and in a timely matter, problems always taken care of if they arise, and will always have any answers to any questions You may have! Rick is such an amazing asset to your company he makes friends family for your business and should be accommodated for his hard work! Thanks so much.
Courtney B.
Courtney B.
1611421522
I’ve always had a great experience coming to this location. I will say my most recent visit the associate, Deanna, was exceptionally pleasant. Very knowledgeable about the product and had a wonderful attitude toward helping me. She didn’t once make it seem like I was a burden. Highly recommend every client to have her assistance!
Aron S.
Aron S.
1611418221
I have to give a 5 star to this place, not only for the short wait, but mostly the amazing customer service. First time visiting this location. I was genuinely greeted by a worker named Deanna, who was awesome and very patient and helpful with every one of my questions. Very friendly and very insightful. Best service I've had. Almost no wait for my order. Definitely a good vibe, and I learned some things, and I left happy. I honestly couldn't ask for better
Jade E.
Jade E.
1608136148
Rick is so awesome. He always makes me and my little one feel so welcome. He makes things run so smoothly when he is up front. He gets us in an out but manages to be so personable too.Carly is getting us taken care of as far as medicine goes. She has so much personality, which is becoming rare. She is kind, efficient, and just awesome. I get happy when they say you are going to be with Carly today.Deanna is so compassionate, and knowledgeable. She makes you feel at such ease when visiting.Joey has so much personality it’s refreshing. And super nice.
Erica T.
Erica T.
1607799228
I got my license and didn't going into a store for months because I had anxiety over it. When I went for the first time I was met by Rick who checked me in and he was hilarious and made me feel better about being there and welcomed me. I worked with Misty who didn't try to over sell me and was very Descriptive and detail oriented and answered all my questions and made me feel very comfortable . Savanna also walked by to welcome me and over all its a very friendly well informed group of people. I loved working with them. I will be back. It's worth the wait to work with this team.
Jonathan K.
Jonathan K.
1607524025
I was very happy until the system updates. Over the past month my points have stopped and the corporate customer service around this issue has been less than acceptable. I will definitely highly consider going to another dispensary if customer service is of value to you. The staff at the port Charlotte location is always nice and willing to help, the corporate office is clearly all about money and not about customer satisfaction. I’d recommend having a back up plan, don’t be forced to spend your hard earned money with companies who clearly don’t care about your experience.
Lisa P.
Lisa P.
1607181229
I love this dispensary! The Port Charlotte location is my favourite. The staff is friendly and helpful. Rick, Deanna and Carly just to name a few always make you feel welcome. Thank you for a great shopping experience!
Melissa G.
Melissa G.
1606610431
I love this dispensary! My favorite in Port Charlotte. The staff is always super friendly and personable. I’ve had Autumn a few times now and she is the best! She made the experience so easy and fun. She took her time to show me everything they had and is always great with helping me choose what to get. They have a huge range of products and I love that they always have new strains to try. Thank you!
Kara Lyn B.
Kara Lyn B.
1603125214
Misty did a delivery the other day & she was professional, sent me texts about arrival time & arrived on time. She was very nice & friendly. I have been using Trulieve since last November & have never had any issues with the staff. Like Misty they are knowledgeable & willing to help. So grateful you opened a store 1/2 from me. I’ll be a customer for life!!
Karen B.
Karen B.
1602344479
I have used the Port Charlotte location for both pick and delivery, but delivery is, by far, the best way! Each time, the delivery personnel have been respectful and courteous. I live about 30 miles from the closest Trulieve location, which is Port Charlotte and never hear a complaint from the delivery team (tips, of course!). Shout out to Dmitri and Steph for their wonderful delivery service!
Amber W.
Amber W.
1601141339
I absolutely love the staff at trulieve! They are always helpful and knowledgeable. Rick is amazing and will help you with anything he can. Misty is always helpful and very friendly. I love this place! I Recommend everyone to go and enjoy the great service with trulieve.
Matt M.
Matt M.
1600947963
Everyone there is very nice, no complaints there. However, flower inventory is very lacking. Maybe 5 minutes once a week they actually have product in their store. Don't pay attention to what the website says they have. They'll just call you and say they don't have what you want.
Mike W.
Mike W.
1599864904
Short wait today. Awsome.
Stephanie C.
Stephanie C.
1599854596
Online orders take a few hours to fill, so expect a phone call that they ran out of what you had ordered by the time they got to fill it. (It's common to get caught in the inventory shift.) Otherwise, Trulieve is reliable when it comes to product. They usually have recognizable strains so that you know what you're getting. Also, they don't have an active menu in the waiting room, and so you have to wait until you get in the door to find out what they have in stock.
Deanna was so helpful and gave me so much information on the products. She's a keeper!
Dominic S.
Dominic S.
1599773085
Clean and fast
Debbie V.
Debbie V.
1599755939
My girl was awesome, very helpful and friendly.
Tyan E.
Tyan E.
1599754173
They have more items than the other two place's! Will be going here. The people are very knowledgeable
Rosabelle B.
Rosabelle B.
1599691022
This store's highest asset is Misty! Things always run smoothly when she is in the store and her workstation is always very clean, miss her in-store.
Cyndi B.
Cyndi B.
1599684214
My rep. was Misty and she was very helpful and pleasant and professional.
june W.
june W.
1599340347
The people were very nice .. they didn't have half the product I needed.... They need to update app with inventory...
Ellen J.
Ellen J.
1598834923
My Trulieve PC is awesome. Yes Rick treats all of us like his very own family and I love it! I just enjoy visiting with everyone from the front to back every time I come in. As you all know I love talking tattoos. To all PC Trulieve Staff Many Blessings for everything you do. You guys do rock! xoxoxo Ellen Tallabas
Jordan H.
Jordan H.
1598805102
Always polite love products problem is they are always out of flower or is limited
Diane H.
Diane H.
1598454720
Misty and Stephanie delivered my order today. Misty is very friendly, professional & knowledgeable. Both ladies demonstrated kindness & compassion while making my delivery. Trulieve is a GREAT company 👍
Jade E.
Jade E.
1597351088
Rick is so awesome. He always makes me and my little one feel so welcome. He makes things run so smoothly when he is up front. He gets us in an out but manages to be so personable too.Carly is getting us taken care of as far as medicine goes. She has so much personality, which is becoming rare. She is kind, efficient, and just awesome. I get happy when they say you are going to be with Carly today.Also Shaman with the LOCKS is awesome. So cool and efficient and kind.
lucinda S.
lucinda S.
1597187140
Port Charlotte store is my favorite, they are very professional and run a smooth business. When entering you are greeted by Rick, he treats everyone like they are life long friends, he has a great personality and it’s great to have someone so upbeat as the first impression,it makes the whole experience 10 times better. All the people in the back are great too, very friendly and accommodating but if you have an employee of the month I think it should go to Rick for his outstanding customer service!
connie M.
connie M.
1597106470
This place is a great place to go to. Everyone here are so courteous and inviting and i was helped by Carly. She was So Awesome Helpful and Very Professional. Carly You Rock. Also Deanna at my previous visit as well was very informative and Professional and very Nice.thank you guys you are the Best. I recommend this place to Anyone that would love to Stop by! Love ya Carly❤
Russell B.
Russell B.
1597078407
Hi, I was in the Port Charlotte store and was helped by Deanna. She was the best little saleslady and had all the answers to my questions. Wonderful experience with great customer service. I will tell others and try for Deanna the next time I'm in her store. Thank you, Deanna, I think your the best. ❤️
T J
T J
1596927124
Rick meets me at the door and takes my information so I can wait outside. I see him nearly every time I make the trip. Since the pandemic began disrupting our lives, Rick and the rest of the frontline staff have made this situation much easier to manage. He's always in such a good mood, you can't help but leave in a better mood yourself. It's the staff that make it a pleasure to shop Trulieve. I'll be back 🤣. I literally only shop Trulieve.Pineapple Upside Cake and Sour Diesel 🤤🤗🥴
Russell K.
Russell K.
1596733541
THE BEST!!! Rick greets you with a smile behind his mask every visit I make. Such a great welcome, makes you feel recognized, always polite. This location is the best in the area. The team in the back are so helpful, very knowledgeable and always strive to make you smile.
BRENDA D.
BRENDA D.
1596648042
Rick is always smiling! Even through his face mask. Rick is always so helpful, let's me know about new products, and remembers my preferences. Rick is awesome!
Elizabeth R.
Elizabeth R.
1596509118
I truly enjoy shopping at this dispensary. The staff is so friendly and knowledgeable! Most of the times that I have visited I have managed to get the same person helping me out, Carlos M. He is really nice and makes the experience easy for me. I have anxiety and he always makes me feel comfortable and thats a huge to me!
Jade E.
Jade E.
1596396395
Rick is so awesome. He always makes me and my little one feel so welcome. He makes things run so smoothly when he is up front. He gets us in an out but manages to be so personable too.Carly is getting us taken care of as far as medicine goes. She has so much personality, which is becoming rare. She is kind, efficient, and just awesome. I get happy when they say you are going to be with Carly today.
Heather B.
Heather B.
1596053922
I have ordered from Trulieve 3 times online, and ALL 3 times I received a call later telling me nothing I ordered is in stock. Really? If it's not in stock then fix your website so it does not allow you to put them in your cart and place your order. This is the ONLY dispensary I have ever had this issue with. I wanted to try Trulieve, but after 3 unfilled orders I think it's best to stick with my usual place. They always have what's on their site, and my orders are ready and filled quickly.
Britney G.
Britney G.
1595938008
Not enough supply & demand. Terrible customer service. Website never accurate, they say orders ready, you get there wait 2+ hours and then they tell u they ran out. No one knows their head from their butt here when asking about products 😂😂 they really hire just anyone. If you can’t tell me the difference between two products, you shouldn’t be the one dealing with people. MUV has better buds and concentrates & always has supply & a great points program that you can use whenever you want. I’ll never shop here again
Dwight W.
Dwight W.
1594158302
You know this was my first dispensary visit so I'm a little biased. But I promised I would leave a review because they were so efficient and patient at meeting my needs. Deanna was my rep and she was very smart and intuitive I enjoyed my time with her tremendously as well as the ease of finding what I needed. So thanks Guys!!! Now I've had some time in and out so I'll get caught up shout out to Hannah. Great experience at the PC Trulieve today as always, always performing on your A game and filling me in on some good medicine that I might not have thought to try before. Thanks for the read and highly recommend this location. Hannah, Deanna, Cody. Thanks again
Jessica W
Jessica W
1594086369
First time at a dispensary and Leah was great! Definitely will be going back. It was like she knew what I was looking for before I said it and she was very knowledgeable.
Matthew E.
Matthew E.
1593440085
The staff has been so helpful.. I have PTSD as my main underline condition and they have helped me in store on the phone and they have made sure to deliver to my home... they greeted my dog and they are so respectful... thank you Port Charlotte and Sarasota Staff... you have saved my life and you don’t even know it..
Lena T.
Lena T.
1592047890
My online orders have gotten cancelled numerous times, apparently for unknown reasons. Even after I'd received email and text that my order was ready, and even after I'd checked in already. Once out of eight times they offered 10% discount to make up for it. They often advertise deals on products that aren't even in stock, like a bait-and-switch sales technique, although they're not the only dispensary that does it. They used to be my favorite dispensary, now third on my list in my area. That being said, they have the best price on ground flower, however it's hardly ever in stock.
Sarah S.
Sarah S.
1591397732
Cody is the best! He’s extremely helpful and even gives his own personal opinion that is useful! 10/10 would always go again because how nice he was 😊
Minerva N.
Minerva N.
1590754638
Our Port Charlotte Trulieve is the best. The staff is awesome. Rick always greets you with a smile a kind word and is very helpful. He takes the time to remember you like an old friend. All the staff is great. These have been challenging times and they have rolled with every new change to ensure our safety. Thank you Trulieve Port Charlotte for being awesome.
Stephenie S.
Stephenie S.
1590613885
Because of COVID 19 only 6 people could be in the waiting room at one time which was fine. The guy checking you in was so nice. But Bree that helped me once I got into the store part was so unhelpful I walked out without buying anything. If you want new customers do a better job of explaining how the products work and how they operate. And don't get mad when your asked to repeat yourself. I did not have a good experience.
Michael M.
Michael M.
1590612987
From the front door to the back of the despensary they take care of vets and customers. I'm normally in and out in 30 ,and suffer from ptsd so time in and out is important. Thank you to the staff and owners for their great service .
L.Stone
L.Stone
1590434287
One of the best reasons to go to Trulieve is to see Rick. He is so charming & has a smile on his face! He really makes you feel welcome & like he's happy to see you again. All of the employees there are super cool & very informative. I know absolutely nothing about any of this but they help me every time!
Tiffany J.
Tiffany J.
1590428556
I arrived at 10:43 and was on my way home at 11:05. Rick met me at the door and took my information so I could wait outside. I see him nearly every time I make the trip. Since the pandemic began disrupting our lives, Rick and the rest of the frontline staff have made this situation much easier to manage. He's always in such a good mood you can't help but leave in a better mood yourself. It's the staff that make it a pleasure to shop there. I'll be back 🤣.*Throwback to better days 🤗
Lindsey O.
Lindsey O.
1590359863
Great staff, great product, really like their pre ground flower. Rick is always so nice and pleasant to talk to. The whole staff make you feel very at ease.
Dwight W.
Dwight W.
1589301496
You know this was my first dispensary visit so I'm a little biased. But I promised I would leave a review because they were so efficient and patient at meeting my needs. Deanna was my rep and she was very smart and intuitive I enjoyed my time with her tremendously as well as the ease of finding what I needed. So thanks Guys!!!
Richard L.
Richard L.
1587597606
Monday went smooth Just waited 1hr Walked in.3.5 g sativa price?? Decent 22%Staff is niceThey even take care of my Battery needs / without a questionEven told them nothing wrong with itI just don't like it.See I dig thatSo 1hr wait during panic buyingPretty good
Stephanie B.
Stephanie B.
1586786674
Honestly the variety is the only reason I'm still even attempting to buy here. The online system wether delivery or pick up is a joke, only seems to work on occasion. They never have an answer to why this happens, the only thing they say is "sorry" but don't offer to make it up. I'm disappointed this could be 5 star dispensary if they had better online communication with their store inventory & they if they were willing to compensate you for the inconvenience of constantly being disappointed. Other than that the flower is good, & they have good sales (but you just might never be able to actually get them in hand).
Jo A.
Jo A.
1586548100
Constantly waiting very extended periods of time just to pick up an online order? This location is very poorly run. Parking for this location is awful! Website does NOT show the percentages of THC for their flower product.... so you basically have to order blindly ! Good products , good deals. Seriously needs work on how to manage large volume of people more efficiently. Oh and don’t bother to call customer service unless you have a cool hour to sit on hold.
Vanessa B.
Vanessa B.
1584213408
Trulieve products are hands down my favorite in town. Potent, effective and priced accordingly. My only issue is that the wait times are getting longer and longer. It’s a shame too when you see so many patients in the waiting room, and you can clearly see in the back there are several representatives available to take patients and get them dispensed but it appears they are engaging in casual conversation rather than focusing on taking care of the patients. There is definite room for increased efficiency.
Lisa H.
Lisa H.
1583600281
This Trulieve has all the pros and cons of the other locations. Very good product, lots of variety and informed salespeople. The only problem is it can be hard to find. It's on a six lane, divided road between two stop lights. You might find yourself going in circles and making a few u-turns until you find the exact location.
Wyatt D.
Wyatt D.
1583336387
Walked in lobby was empty. Red hot chili peppers was playing. Staff are cool. If u go to Venice location and don't like how crowded it is this is a great alternative. But I love my staff at Venice store they treat me great. But I think this is my new spot. Much love everyone.
Cheyanne H.
Cheyanne H.
1581698734
Amazing store ! Everyone is so friendly and welcoming!! Never disappointed with there products either! Thanks to Anthony for taking good care of the customers and quickly at that. I was very impressed when I first went in! I didn’t know much about all the products they offer but they will explain everything, how it works, and how it’s used! Highly recommend this store!
Rob L.
Rob L.
1580493238
Truly a great experience, the staff is patient and helpfull! I will be back ...soon!
Rob L.
Rob L.
1580493227
Truly a great experience, the staff is patient and helpfull! I will be back ...soon!
Next Reviews
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4120 Tamiami Trail
Port Charlotte, FL 33952

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

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    Trulieve Deals and Discounts

    Everyday Discounts

    1st Order

    60% OFF

    2nd Order

    50% OFF

    3rd Order

    40% OFF

    Veterans Discount

    20% OFF

    Seniors 55+ Discount

    10% OFF

    Industry Discount

    20% OFF

    Pediatric Discount

    20% OFF

    SNAP Discount

    10% OFF

    Birthday Discount

    25% OFF

    Refer a Friend

    50% OFF For You & Your Friend

    ABOUT THIS DISPENSARY

    Trulieve, located at 4120 Tamiami Trail in Port Charlotte, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: $15 delivery fee.

    License Number: MMTC-2015-0005

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Trulieve is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Port Charlotte does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Trulieve

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Trulieve in Port Charlotte online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Trulieve Port Charlotte Dispensary
    4.4
    Based on 1088 reviews
    Warrior59 P.
    Warrior59 P.
    1713886478
    Was in the Charlotte store today. I had my service dog with me. Cory or WHATEVER THAT PERSON NAME IS, very rude and unprofessional. Not the first time with this guy. People spend their money for wellness NOT DISRESPECT!!
    KLMahone
    KLMahone
    1712078331
    Fast and helpful staff. A good all around shopping experience. I'm very happy with my selections with the help of Carlos. Shout out to Carlos ... You da man!!
    Jules C
    Jules C
    1711810341
    Always great prices as well as selection. The staff is great and very knowledgeable about all product. Just wish in port charlotte they would open up another store cause it's always way to long of a wait.
    Patrick E.
    Patrick E.
    1710085692
    My review has nothing to do with the grumpy old dude in the front. Clay should really learn how to talk to people. Good thing everyone else in that store is amazing otherwise this could have just as easily been a 1 star.
    Mr. S
    Mr. S
    1709918725
    Long time shopper first time review. "Brook" amazing smile. She greeted me at the door and got me in the back right away. Jordan and Alice took care of my order and answered all my questions.. Jordan today was my favorite because of her cool stickers and penguins button she had on...what made today different from others was the kindness and positivity coming from everyone in the room. I must say not every day is good in there some days I wanna leave a 1 star but today Jordan Alice Brook even Tom Thank you. If every local was kind Charlotte country would be a better places
    Angie H.
    Angie H.
    1709089134
    Thank you Kassy in delivery, I was not really expecting trulieve to come through on this delivery, as I have had a few less than favorable experience in the past at this location. However, because of your professional and friendly service I will definitely be ordering again. Thanks a bunch!
    Bob E.
    Bob E.
    1702854142
    Every visit to Trulieve has been a letdown, but my latest experience was particularly appalling. Despite placing an express order, I was kept waiting while another customer, who arrived after me, was immediately attended to for his express order. The climax of this frustrating experience was being informed that the item I specifically ordered was unavailable. Astonishingly, no compensation or alternative solution was offered. The manager's demeanor during this incident was not just unhelpful, but outright rude. This consistent negligence and lack of professionalism at Trulieve deeply undermines customer trust and satisfaction.
    Stephanie H.
    Stephanie H.
    1702580317
    This is truly my favorite dispensary ñ. Everyone there is so helpful and each time I come it’s convenient and easy in and out. Cory has always been so helpful and so quick to accommodate me. They truly are an amazing store and I’m so glad it’s part of my community. Thanks Cory and team for everything!!!
    Christopher A.
    Christopher A.
    1701983468
    Try to use your point.. oh there not 1 for 1 but 10% discount. Not going back. 3000 points which are useless. Great job deceiving people. Was a loyal Customer but will spend my money elsewhere. You guys implemented a points system but now do everything to avoid letting your loyal customers use them as 1 for 1
    Sarah P.
    Sarah P.
    1700664403
    I usually go to a different location but the last few weeks ive been coming to port charlotte location and i must say brooke did such an awesome job Getting people in and out. Matt was so helpful and so patient he listened to me and helped me choose the best thing for me. The guy checking people in was so funny and cheerful. Checking people in and helping move things along!! I love it here
    Xen G.
    Xen G.
    1699195111
    Brooke was an amazing help for me on my last visit, she helped to educate me on exactly the types of options I had to choose from & what would be best for my kind of preference. She also took time to help sign me in, & help ring my order out, all while educating me on the various items they have during my payment, cool person & makes me want to come back again!
    Grace T.
    Grace T.
    1699028851
    It really isn’t worth the exobridently long wait time. You will never spend less than a half hour in Trulieve. 99% of that time will be waiting. This is even with a pre-order.
    John D.
    John D.
    1697819389
    Tom was supposed to be checking people in but was instead checking his phone for what I assume were Taylor Swift movie tickets. He was confrontational and tried to further escalate things after I apparently embarrassed him in front of another employee. There are cameras at every angle, I encourage managers to review it. He is a grown man at work scrolling through his phone like a teenager - no disrespect to teenagers - and the pleasant young lady who fulfilled my order apologized to me for his behavior. He kept laughing which was why this review had to be made. Tom should stay off his phone while at work, a multi-tasker he is not.
    Stephanie H.
    Stephanie H.
    1697549383
    Corey and Joseph really made my experience at Trulieve a great one. I had some things going on so I didn't have much time so they got me in and out quickly and efficiently. Plus they were just very nice guys.
    Mike O.
    Mike O.
    1696515320
    Don’t recommend. First time customer, every other dispensary in town told me right when I walked in about discount I should receive. This one mentioned nothing of it didn’t apply it and I didn’t even realize until I got home and looked at receipt. Can’t give cash refunds. Go to muv great customer service and make sure I get every deal I could everytime.
    Robert P.
    Robert P.
    1693407179
    Every time I go there it’s a problem. To many people and they take forever to get you in the back. I order stuff online get there and it’s not in stock then they tell me they tried to call me witch is a lie and when you call them out on lying the just shrug it off. I would definitely check Ayer or muv before I go here. muv and Ayer you walk right in no problems and they are very helpful tell you what the best deal is and best options are. Very rude people working at true-lies and not very helpful and don’t care if you buy it or not they just want sell you the most expensive and overpriced stuff they have
    Brandon F.
    Brandon F.
    1691774024
    I sat 45 mins in the waiting room (Typical trulieve visit btw) and just got frustrated and left. You guys need a BETTER SYSTEM because i’m done shopping here and I know i’m not the only one who feels this way. SMDH.
    Sara
    Sara
    1690889008
    Best dispensary by far! The reason MUV is so fast with getting patients in and out is because they only get 80 patients in the whole day. Trulieve is busy and for good reason. The wait is worth the total.
    John T.
    John T.
    1690463377
    The employees and manager at Port Charolett dispensory "Corey" are rude, and obnoxious. They treated me like a third class citizen when I asked about my military discount. They refused to discount my order even though I was given the discount for the past 2 years. The products were not discounted prior to my purchase. But on the bright side, I now go to Vidacann for all of my medical needs. Thier highest flower price is $19.00 an eighth Trulieves top flower is over $60.00 an eigth. Vidacanns prices are much lower and just as good as truelieve.Thanks Corey, your lack of concern for customers is saving me hundreds a month on canabis for my medical needs. I will tell everyone I know what a jerk you are and to go to Vidacann instead.
    robert A.
    robert A.
    1686014725
    I originally gave them a one star review because every time I came in for something that was advertised, it wasn’t available. However, the last couple times I went they had exactly what was advertised and the speed of service has actually increased from the past as well. So with that I withdrew my one star review and am giving them a five star review for effort alone.
    Tropical S.
    Tropical S.
    1685988255
    Every other dispensary you are in and out within 5 maybe 10 minutes tops if it’s real busy whether you walk in or do a pick up.Every single time I visit this Trulieve whether I pickup or walk in I am forced to wait 20 minutes - 1 hour. Every single time which is completely unacceptable.This location has 0 sense of urgency or care for their customers time. Employees do more chatting with each other than actual work when the lobby is full with no seats left. Manager doesn’t care. Doing his store more harm than good.
    Timmy H.
    Timmy H.
    1685981300
    I don’t know. Sometimes good sometimes bad. Never get updates on my orders, and when I get the notification my order is ready I’m already walking out the door after purchase. Not the best with the time wait either. So it’s a mixed review. Products are good but again the pricing and the wait make this place not my first pick.
    lisa W.
    lisa W.
    1685893797
    Lobby is standing room only, always. Staff is friendly but it takes forever. Should hire some more help! Came by at 8:10 pm last night to see sign on door. Not taking any more customers tonight.
    Mark F.
    Mark F.
    1681574186
    My first and last visit. Slowest service ever. Why do a pick up order? They say a text will be sent. Day later nothing. Come in to pick up the PICK UP order only to be told to sit for an hour. Very bad experience. Recommend the competition. The perks here are far from worth the hassle. Disappointed!
    Jorge F.
    Jorge F.
    1678365464
    Everything was great. I was treated with respect. Check-in was quick. Friendly staff. However, the wait was quite lengthy. My time is important. I ordered online, yet the order wasn't ready when I arrived.
    keri S.
    keri S.
    1677283749
    I want to give 5 stars because the workers are so nice, but why make an online order and then get there and have to wait. Also you rarely get what you actually ordered online and you will go back and they don't have anything near what you wanted or ordered so it was a waste of time. Their wait times are anstronomical....sometimes 45 minutes to hour. If they at least had a direct phone number to call and see the current wait time. I've waited a while to write this since I was hoping it would get better.
    Francisco M.
    Francisco M.
    1677175842
    Would never go back there after today's experience. Been going here for 2 years. Today will be the last. Person working on grant desk is complete trash. I waited 45mins with my kid in the car along with giving them my cell number to send a text to let me know they called me. Instead people that came in after was leaving before me. Went inside and the chick at the desk says oh well they called you. Umm you told me they would text me but ok. At this point I'm upset. Honestly even the manager didn't care so it will be the last time I go there. Recommend people trying some place else
    Mindy M.
    Mindy M.
    1669676480
    Patrick made my experience FUNtastic! He was extremely patient with me (I change my mind a lot lol) He was very knowledgeable of the product and made me feel at ease. Thank you Patrick 🙂
    Aleen H.
    Aleen H.
    1668543882
    This was my first visit to a Trulieve store. Patrick was amazing! He took the time to explain each strain and how they work. He is definitely a a superstar when it comes to customer service!!
    ari B.
    ari B.
    1667855464
    I have been to several Florida dispensaries and Trulieve is without question the very best one! All of their products are consistently quality (especially the flower) and I don't know of any dispensary that has 20% let alone.29% THC in flower. The prices are a tad highter but it's worth the quality by far, I go to no other dispensary. And finally but very importantly, Trulieve staff is out of this world! Except for a couple grumpies every single employee is stellar friendly, kind, super friendly and positive and always try to get you the best deal. I am an Amputee and they are always so gracious but treat me normal when opening doors for me etc which I super appreciate. I just love chatting with your workers. Rock on Trulieve you're the best!!
    MC.Shine
    MC.Shine
    1666879048
    Port Charlotte is definitely my favorite location by far in Florida. Viv and the rest of the team are great! Super kind, professional, reach out quickly about online orders, and answers all questions plus more. Thanks y'all for being so awesome
    Mariah M.
    Mariah M.
    1666193230
    Alan did a really great job helping me pick out the right cartridge and flower strains. He was quick and efficient. I love coming to Trulieve the staff here is always great 😊
    Patricia F.
    Patricia F.
    1661968192
    They were very busy. Everyone there made you feel right at home. Knowledge and abundant choices. The staff are top shelf. Talicia was very helpful and knowledgeable.
    Tina marie M.
    Tina marie M.
    1661448761
    Absolutely loved., the atmosphere as soon as I walked through the door 😎😁❤️ always smells really nice, always so clean, lobby space is very relaxing..bottles of refrigeratoraed Cold Water Free to Us at our disposal...So if we happened to get parched.. thank you that's so kind and thoughtful✌️🙏🥰 woman that served me today., helped me determine what Medication..I would benefit the most from,, Reminding me on today's sells 😊 💰😁 thanks again 😁🥰 it's great to be back as a Customer...
    Sara G.
    Sara G.
    1660166199
    TL FL Port Charlotte Rick is the best. Always surprises me with a flower. He always has a smile and makes me feel so welcome. The store is always clean and so friendly!
    Ashley C.
    Ashley C.
    1659670560
    ✨️Rick at Trulieve Port Charlotte is so friendly and helpful! He is so knowledgeable and is absolutely stellar at his job. The first friendly face I saw at Trulieve was Rick's and he was a perfect representative for such a quality company. Thank you, Rick!I wrote this review above ten months ago, but everything I said then is still true now.Rick is still phenomenal at what he does, and the consistency in this company shows from the moment your warmly greeted by this exemplary host, and follows through with a stellar product. ✨️
    Melissa F.
    Melissa F.
    1659647938
    Place is busy but I love that Rick at the front desks greets me by name! They have gotten a lot faster at filling orders online too
    jeanette P.
    jeanette P.
    1659562406
    Rick is the most awesome employee. You can tell he likes working with the public and cares about his job. Love him!!!
    Nichole S.
    Nichole S.
    1658955765
    Love this place and the staff! Rick is the best as he always has a flower ready for his favorites 🙂 but, seriously EVERYONE here I have had the pleasure of speaking with is very educated and beyond NICE and I just cant even say enough good things about the staff HERE!! been a client for a little over a year now and I go in quite frequent so I confidently say I have interacted with everyone and ya'll are the best!! 5 stars for sure!!!! Never had a bad experience here, ever!! LOVE IT
    Howard P.
    Howard P.
    1658882608
    Good product, Slow service, Needs cleaned up outside. Trash can always full, old masks and trash .Clean the jars first, the kief sticks to them and the seals. There's a gummy residue and static elec.Update: Online ordering is also flawed, changing order on you when you pick-up, not getting called when ready, and not getting their text to come in after checking in. And they expect tips!! They must be high or lazy. Update: Cleaned up and system getting better.
    Howard P.
    Howard P.
    1658153116
    Good product, Slow service, Needs cleaned up outside. Trash can always full, old masks and trash .Clean the jars first, the kief sticks to them and the seals. There's a gummy residue and static elec.Update: Online ordering is also flawed, changing order on you when you pick-up, not getting called when ready, and not getting their text to come in after checking in. And they expect tips!! They must be high or lazy. Update: Cleaned up and system getting better.
    Anonym C.
    Anonym C.
    1654192664
    Had a great first time experience. Kate was very friendly and knowledgeable with helping pick out my products. I will definitely be coming back.
    This location is very busy and they always get me checked in and out the door with a great attitude, friendly demeanor and fast service. I was helped by Adam yesterday. He is very knowledgeable about products and has great recommendations. I tried products I didn't think would be for me and surprisingly enhanced my smoking experience. Adam was quick about fulfilling my order and offered great options for alternatives to products sold out. I highly recommend this location for their friendly staff. Parking is a little tight and limited.
    cmoney426yahoo
    cmoney426yahoo
    1649287405
    Great staff. Rick is always a pleasure. Staff is very understanding when my autistic son tags along. Always a good experience even when they are out of what I ordered, always have a comparable selection to suggest in its place.
    ernest H.
    ernest H.
    1647640191
    Extremely knowledgeable about their products. Definitely planning to come back.They helped me with an issue and gave me a %50 off discount since it was my first time there and my next visit will be %15 off. Can't wait.
    Denny G.
    Denny G.
    1644984907
    I would give a 5 star to the store and employees, however I can't say that about Corporate. Trulieve was heads above the rest, I'm talking flower, many more strains but much lower THC average is much lower than it was in the past, not sure if politics play a part or not. I believe most of use would much rather have quality over number of strains. Economically and health reasons, smoke less for same effect is really a no brainer. Most would agree I believe??
    Chad
    Chad
    1644864211
    This location has always been dependable. The product from this company is second to none but the experience is really what hooks me to a location. Until today I was not crazy about this Port Charlotte location. However thanks to Deanna and champ …Deanna going above and beyond to help me and personalize my experience being so sweet caring and giving (great hug an love the pin) and champ being so attentive and listening and personable.If you’re looking for great marijuana and an experience personalized to you go see Deanna and champ at Trulieve Inn Port Charlotte they are absolutely amazing. I won’t be home unless I’m shopping there. The whole team is right who’s going to be helping you it doesn’t matter they are the definition of professional an sociable
    Wes B.
    Wes B.
    1639846063
    I've had my card now for a while but rarely use this store. More often than not, they advertise specials for products they don't carry. I understand it is a corporate issue so maybe management could ask the corporate bean counters to stop advertising things you don't have. Perfect example, Saturday Christmas special has 3 different truepods that they don't even have or chocolate. So now, the couple hundred dollars I may have spent, will be spent elsewhere.
    T J
    T J
    1633143704
    I appreciate the bond I feel when I'm in this lobby. Rick is the most wonderful person. I see him nearly every time I make the trip. He genuinely asks how you are and listens. He makes it a pleasure to be in the lobby. I was lucky enough to catch an amazing sale yesterday and I was fortunate enough to get to see my favorite Trulieve employee today! All the way around, it was a great trip!
    Courtney D.
    Courtney D.
    1632433811
    I love coming to this location. Everyone here is so knowledgeable and welcoming. Rick is the best to have at the front desk! He is amazing at his job and makes me feel at home here. I love seeing him when I come and he is so good with customers, he knows everyone by name and makes you feel so welcomed! Definitely recommend this place!
    Kasey B.
    Kasey B.
    1632163030
    I’ve been coming to this location for almost 2yrs. The place is always clean. Rick who works up front is awesome. Always up front about wait times and always does his best to make you feel welcome and comfortable. It’s like walking in and seeing a friend!!
    Jay C.
    Jay C.
    1630770707
    I greatly appreciate my new, main location while visiting family in Port Charlotte. Whether it is Rick and Jager up at the front welcoming us, the back of house that is consistently on point. Or the store lead Corey making it look easy. Times are tough but I love being a part of this company. I love it even more to see the people and patients I represent appreciated and respected.
    Lindsey L.
    Lindsey L.
    1620410071
    I just wanted to say that Hope was amazing. I stopped in the other day to pick up what I usually get and she let me know about what deals they had going on and helped answer any question I had. She really helped me out and definitely made me feel very welcome.
    Michelle B.
    Michelle B.
    1620395084
    I LOVE just about EVERY person here. The manager is phenomenal. I will say that yesterday for the first time ever I did encounter two RUDE bud tenders which completely shocked me. I have NEVER once had a bad experience here up until yesterday. Truthfully as much as I LOVE this place, it made me uncomfortable to the point where I do not want to go back. On the whole, it is usually a VERY positive, loving and caring place.
    Logan W.
    Logan W.
    1617130731
    Port Charlotte Trulieve rocks!! Got connected with Alan (Allan?) today as my bud tender. Awesome dude!! Friendly and knowledgeable! Can’t wait to come back. Great selection and high percentages! If you haven’t check this store out my favorite by far.
    Amy A.
    Amy A.
    1615990416
    Great staff! Joey S made my stop to Trulieve in Port Charlotte a breeze! He listened to the things I was looking for and got my items quickly! Made it an easy in and out. Thanks
    brendon T.
    brendon T.
    1611950055
    Always a great customer experience! But today Matthew Elliott did a great job. He is incredibly knowledgeable about the products offered. Such a stellar employee. I hope he see great upwards mobility in his career at Trulieve! Thanks Matthew.
    Ashley M.
    Ashley M.
    1611928170
    I love this Trulieve! I still haven’t went to another. I would say bc of the bud which it partially is, but mostly because of the amazing people that work there, one individual particularly Ive noticed is RICK! Rick is always going above and beyond for your patients not just with me but with everyone who comes in your doors making sure everyone is greeted graciously and in a timely matter, problems always taken care of if they arise, and will always have any answers to any questions You may have! Rick is such an amazing asset to your company he makes friends family for your business and should be accommodated for his hard work! Thanks so much.
    Courtney B.
    Courtney B.
    1611421522
    I’ve always had a great experience coming to this location. I will say my most recent visit the associate, Deanna, was exceptionally pleasant. Very knowledgeable about the product and had a wonderful attitude toward helping me. She didn’t once make it seem like I was a burden. Highly recommend every client to have her assistance!
    Aron S.
    Aron S.
    1611418221
    I have to give a 5 star to this place, not only for the short wait, but mostly the amazing customer service. First time visiting this location. I was genuinely greeted by a worker named Deanna, who was awesome and very patient and helpful with every one of my questions. Very friendly and very insightful. Best service I've had. Almost no wait for my order. Definitely a good vibe, and I learned some things, and I left happy. I honestly couldn't ask for better
    Jade E.
    Jade E.
    1608136148
    Rick is so awesome. He always makes me and my little one feel so welcome. He makes things run so smoothly when he is up front. He gets us in an out but manages to be so personable too.Carly is getting us taken care of as far as medicine goes. She has so much personality, which is becoming rare. She is kind, efficient, and just awesome. I get happy when they say you are going to be with Carly today.Deanna is so compassionate, and knowledgeable. She makes you feel at such ease when visiting.Joey has so much personality it’s refreshing. And super nice.
    Erica T.
    Erica T.
    1607799228
    I got my license and didn't going into a store for months because I had anxiety over it. When I went for the first time I was met by Rick who checked me in and he was hilarious and made me feel better about being there and welcomed me. I worked with Misty who didn't try to over sell me and was very Descriptive and detail oriented and answered all my questions and made me feel very comfortable . Savanna also walked by to welcome me and over all its a very friendly well informed group of people. I loved working with them. I will be back. It's worth the wait to work with this team.
    Jonathan K.
    Jonathan K.
    1607524025
    I was very happy until the system updates. Over the past month my points have stopped and the corporate customer service around this issue has been less than acceptable. I will definitely highly consider going to another dispensary if customer service is of value to you. The staff at the port Charlotte location is always nice and willing to help, the corporate office is clearly all about money and not about customer satisfaction. I’d recommend having a back up plan, don’t be forced to spend your hard earned money with companies who clearly don’t care about your experience.
    Lisa P.
    Lisa P.
    1607181229
    I love this dispensary! The Port Charlotte location is my favourite. The staff is friendly and helpful. Rick, Deanna and Carly just to name a few always make you feel welcome. Thank you for a great shopping experience!
    Melissa G.
    Melissa G.
    1606610431
    I love this dispensary! My favorite in Port Charlotte. The staff is always super friendly and personable. I’ve had Autumn a few times now and she is the best! She made the experience so easy and fun. She took her time to show me everything they had and is always great with helping me choose what to get. They have a huge range of products and I love that they always have new strains to try. Thank you!
    Kara Lyn B.
    Kara Lyn B.
    1603125214
    Misty did a delivery the other day & she was professional, sent me texts about arrival time & arrived on time. She was very nice & friendly. I have been using Trulieve since last November & have never had any issues with the staff. Like Misty they are knowledgeable & willing to help. So grateful you opened a store 1/2 from me. I’ll be a customer for life!!
    Karen B.
    Karen B.
    1602344479
    I have used the Port Charlotte location for both pick and delivery, but delivery is, by far, the best way! Each time, the delivery personnel have been respectful and courteous. I live about 30 miles from the closest Trulieve location, which is Port Charlotte and never hear a complaint from the delivery team (tips, of course!). Shout out to Dmitri and Steph for their wonderful delivery service!
    Amber W.
    Amber W.
    1601141339
    I absolutely love the staff at trulieve! They are always helpful and knowledgeable. Rick is amazing and will help you with anything he can. Misty is always helpful and very friendly. I love this place! I Recommend everyone to go and enjoy the great service with trulieve.
    Matt M.
    Matt M.
    1600947963
    Everyone there is very nice, no complaints there. However, flower inventory is very lacking. Maybe 5 minutes once a week they actually have product in their store. Don't pay attention to what the website says they have. They'll just call you and say they don't have what you want.
    Mike W.
    Mike W.
    1599864904
    Short wait today. Awsome.
    Stephanie C.
    Stephanie C.
    1599854596
    Online orders take a few hours to fill, so expect a phone call that they ran out of what you had ordered by the time they got to fill it. (It's common to get caught in the inventory shift.) Otherwise, Trulieve is reliable when it comes to product. They usually have recognizable strains so that you know what you're getting. Also, they don't have an active menu in the waiting room, and so you have to wait until you get in the door to find out what they have in stock.
    Deanna was so helpful and gave me so much information on the products. She's a keeper!
    Dominic S.
    Dominic S.
    1599773085
    Clean and fast
    Debbie V.
    Debbie V.
    1599755939
    My girl was awesome, very helpful and friendly.
    Tyan E.
    Tyan E.
    1599754173
    They have more items than the other two place's! Will be going here. The people are very knowledgeable
    Rosabelle B.
    Rosabelle B.
    1599691022
    This store's highest asset is Misty! Things always run smoothly when she is in the store and her workstation is always very clean, miss her in-store.
    Cyndi B.
    Cyndi B.
    1599684214
    My rep. was Misty and she was very helpful and pleasant and professional.
    june W.
    june W.
    1599340347
    The people were very nice .. they didn't have half the product I needed.... They need to update app with inventory...
    Ellen J.
    Ellen J.
    1598834923
    My Trulieve PC is awesome. Yes Rick treats all of us like his very own family and I love it! I just enjoy visiting with everyone from the front to back every time I come in. As you all know I love talking tattoos. To all PC Trulieve Staff Many Blessings for everything you do. You guys do rock! xoxoxo Ellen Tallabas
    Jordan H.
    Jordan H.
    1598805102
    Always polite love products problem is they are always out of flower or is limited
    Diane H.
    Diane H.
    1598454720
    Misty and Stephanie delivered my order today. Misty is very friendly, professional & knowledgeable. Both ladies demonstrated kindness & compassion while making my delivery. Trulieve is a GREAT company 👍
    Jade E.
    Jade E.
    1597351088
    Rick is so awesome. He always makes me and my little one feel so welcome. He makes things run so smoothly when he is up front. He gets us in an out but manages to be so personable too.Carly is getting us taken care of as far as medicine goes. She has so much personality, which is becoming rare. She is kind, efficient, and just awesome. I get happy when they say you are going to be with Carly today.Also Shaman with the LOCKS is awesome. So cool and efficient and kind.
    lucinda S.
    lucinda S.
    1597187140
    Port Charlotte store is my favorite, they are very professional and run a smooth business. When entering you are greeted by Rick, he treats everyone like they are life long friends, he has a great personality and it’s great to have someone so upbeat as the first impression,it makes the whole experience 10 times better. All the people in the back are great too, very friendly and accommodating but if you have an employee of the month I think it should go to Rick for his outstanding customer service!
    connie M.
    connie M.
    1597106470
    This place is a great place to go to. Everyone here are so courteous and inviting and i was helped by Carly. She was So Awesome Helpful and Very Professional. Carly You Rock. Also Deanna at my previous visit as well was very informative and Professional and very Nice.thank you guys you are the Best. I recommend this place to Anyone that would love to Stop by! Love ya Carly❤
    Russell B.
    Russell B.
    1597078407
    Hi, I was in the Port Charlotte store and was helped by Deanna. She was the best little saleslady and had all the answers to my questions. Wonderful experience with great customer service. I will tell others and try for Deanna the next time I'm in her store. Thank you, Deanna, I think your the best. ❤️
    T J
    T J
    1596927124
    Rick meets me at the door and takes my information so I can wait outside. I see him nearly every time I make the trip. Since the pandemic began disrupting our lives, Rick and the rest of the frontline staff have made this situation much easier to manage. He's always in such a good mood, you can't help but leave in a better mood yourself. It's the staff that make it a pleasure to shop Trulieve. I'll be back 🤣. I literally only shop Trulieve.Pineapple Upside Cake and Sour Diesel 🤤🤗🥴
    Russell K.
    Russell K.
    1596733541
    THE BEST!!! Rick greets you with a smile behind his mask every visit I make. Such a great welcome, makes you feel recognized, always polite. This location is the best in the area. The team in the back are so helpful, very knowledgeable and always strive to make you smile.
    BRENDA D.
    BRENDA D.
    1596648042
    Rick is always smiling! Even through his face mask. Rick is always so helpful, let's me know about new products, and remembers my preferences. Rick is awesome!
    Elizabeth R.
    Elizabeth R.
    1596509118
    I truly enjoy shopping at this dispensary. The staff is so friendly and knowledgeable! Most of the times that I have visited I have managed to get the same person helping me out, Carlos M. He is really nice and makes the experience easy for me. I have anxiety and he always makes me feel comfortable and thats a huge to me!
    Jade E.
    Jade E.
    1596396395
    Rick is so awesome. He always makes me and my little one feel so welcome. He makes things run so smoothly when he is up front. He gets us in an out but manages to be so personable too.Carly is getting us taken care of as far as medicine goes. She has so much personality, which is becoming rare. She is kind, efficient, and just awesome. I get happy when they say you are going to be with Carly today.
    Heather B.
    Heather B.
    1596053922
    I have ordered from Trulieve 3 times online, and ALL 3 times I received a call later telling me nothing I ordered is in stock. Really? If it's not in stock then fix your website so it does not allow you to put them in your cart and place your order. This is the ONLY dispensary I have ever had this issue with. I wanted to try Trulieve, but after 3 unfilled orders I think it's best to stick with my usual place. They always have what's on their site, and my orders are ready and filled quickly.
    Britney G.
    Britney G.
    1595938008
    Not enough supply & demand. Terrible customer service. Website never accurate, they say orders ready, you get there wait 2+ hours and then they tell u they ran out. No one knows their head from their butt here when asking about products 😂😂 they really hire just anyone. If you can’t tell me the difference between two products, you shouldn’t be the one dealing with people. MUV has better buds and concentrates & always has supply & a great points program that you can use whenever you want. I’ll never shop here again
    Dwight W.
    Dwight W.
    1594158302
    You know this was my first dispensary visit so I'm a little biased. But I promised I would leave a review because they were so efficient and patient at meeting my needs. Deanna was my rep and she was very smart and intuitive I enjoyed my time with her tremendously as well as the ease of finding what I needed. So thanks Guys!!! Now I've had some time in and out so I'll get caught up shout out to Hannah. Great experience at the PC Trulieve today as always, always performing on your A game and filling me in on some good medicine that I might not have thought to try before. Thanks for the read and highly recommend this location. Hannah, Deanna, Cody. Thanks again
    Jessica W
    Jessica W
    1594086369
    First time at a dispensary and Leah was great! Definitely will be going back. It was like she knew what I was looking for before I said it and she was very knowledgeable.
    Matthew E.
    Matthew E.
    1593440085
    The staff has been so helpful.. I have PTSD as my main underline condition and they have helped me in store on the phone and they have made sure to deliver to my home... they greeted my dog and they are so respectful... thank you Port Charlotte and Sarasota Staff... you have saved my life and you don’t even know it..
    Lena T.
    Lena T.
    1592047890
    My online orders have gotten cancelled numerous times, apparently for unknown reasons. Even after I'd received email and text that my order was ready, and even after I'd checked in already. Once out of eight times they offered 10% discount to make up for it. They often advertise deals on products that aren't even in stock, like a bait-and-switch sales technique, although they're not the only dispensary that does it. They used to be my favorite dispensary, now third on my list in my area. That being said, they have the best price on ground flower, however it's hardly ever in stock.
    Sarah S.
    Sarah S.
    1591397732
    Cody is the best! He’s extremely helpful and even gives his own personal opinion that is useful! 10/10 would always go again because how nice he was 😊
    Minerva N.
    Minerva N.
    1590754638
    Our Port Charlotte Trulieve is the best. The staff is awesome. Rick always greets you with a smile a kind word and is very helpful. He takes the time to remember you like an old friend. All the staff is great. These have been challenging times and they have rolled with every new change to ensure our safety. Thank you Trulieve Port Charlotte for being awesome.
    Stephenie S.
    Stephenie S.
    1590613885
    Because of COVID 19 only 6 people could be in the waiting room at one time which was fine. The guy checking you in was so nice. But Bree that helped me once I got into the store part was so unhelpful I walked out without buying anything. If you want new customers do a better job of explaining how the products work and how they operate. And don't get mad when your asked to repeat yourself. I did not have a good experience.
    Michael M.
    Michael M.
    1590612987
    From the front door to the back of the despensary they take care of vets and customers. I'm normally in and out in 30 ,and suffer from ptsd so time in and out is important. Thank you to the staff and owners for their great service .
    L.Stone
    L.Stone
    1590434287
    One of the best reasons to go to Trulieve is to see Rick. He is so charming & has a smile on his face! He really makes you feel welcome & like he's happy to see you again. All of the employees there are super cool & very informative. I know absolutely nothing about any of this but they help me every time!
    Tiffany J.
    Tiffany J.
    1590428556
    I arrived at 10:43 and was on my way home at 11:05. Rick met me at the door and took my information so I could wait outside. I see him nearly every time I make the trip. Since the pandemic began disrupting our lives, Rick and the rest of the frontline staff have made this situation much easier to manage. He's always in such a good mood you can't help but leave in a better mood yourself. It's the staff that make it a pleasure to shop there. I'll be back 🤣.*Throwback to better days 🤗
    Lindsey O.
    Lindsey O.
    1590359863
    Great staff, great product, really like their pre ground flower. Rick is always so nice and pleasant to talk to. The whole staff make you feel very at ease.
    Dwight W.
    Dwight W.
    1589301496
    You know this was my first dispensary visit so I'm a little biased. But I promised I would leave a review because they were so efficient and patient at meeting my needs. Deanna was my rep and she was very smart and intuitive I enjoyed my time with her tremendously as well as the ease of finding what I needed. So thanks Guys!!!
    Richard L.
    Richard L.
    1587597606
    Monday went smooth Just waited 1hr Walked in.3.5 g sativa price?? Decent 22%Staff is niceThey even take care of my Battery needs / without a questionEven told them nothing wrong with itI just don't like it.See I dig thatSo 1hr wait during panic buyingPretty good
    Stephanie B.
    Stephanie B.
    1586786674
    Honestly the variety is the only reason I'm still even attempting to buy here. The online system wether delivery or pick up is a joke, only seems to work on occasion. They never have an answer to why this happens, the only thing they say is "sorry" but don't offer to make it up. I'm disappointed this could be 5 star dispensary if they had better online communication with their store inventory & they if they were willing to compensate you for the inconvenience of constantly being disappointed. Other than that the flower is good, & they have good sales (but you just might never be able to actually get them in hand).
    Jo A.
    Jo A.
    1586548100
    Constantly waiting very extended periods of time just to pick up an online order? This location is very poorly run. Parking for this location is awful! Website does NOT show the percentages of THC for their flower product.... so you basically have to order blindly ! Good products , good deals. Seriously needs work on how to manage large volume of people more efficiently. Oh and don’t bother to call customer service unless you have a cool hour to sit on hold.
    Vanessa B.
    Vanessa B.
    1584213408
    Trulieve products are hands down my favorite in town. Potent, effective and priced accordingly. My only issue is that the wait times are getting longer and longer. It’s a shame too when you see so many patients in the waiting room, and you can clearly see in the back there are several representatives available to take patients and get them dispensed but it appears they are engaging in casual conversation rather than focusing on taking care of the patients. There is definite room for increased efficiency.
    Lisa H.
    Lisa H.
    1583600281
    This Trulieve has all the pros and cons of the other locations. Very good product, lots of variety and informed salespeople. The only problem is it can be hard to find. It's on a six lane, divided road between two stop lights. You might find yourself going in circles and making a few u-turns until you find the exact location.
    Wyatt D.
    Wyatt D.
    1583336387
    Walked in lobby was empty. Red hot chili peppers was playing. Staff are cool. If u go to Venice location and don't like how crowded it is this is a great alternative. But I love my staff at Venice store they treat me great. But I think this is my new spot. Much love everyone.
    Cheyanne H.
    Cheyanne H.
    1581698734
    Amazing store ! Everyone is so friendly and welcoming!! Never disappointed with there products either! Thanks to Anthony for taking good care of the customers and quickly at that. I was very impressed when I first went in! I didn’t know much about all the products they offer but they will explain everything, how it works, and how it’s used! Highly recommend this store!
    Rob L.
    Rob L.
    1580493238
    Truly a great experience, the staff is patient and helpfull! I will be back ...soon!
    Rob L.
    Rob L.
    1580493227
    Truly a great experience, the staff is patient and helpfull! I will be back ...soon!
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