These guys are the best! Always there to assist in a friendly and knowledgeable way ! The specials and quality of... products are top shelve!read more
Great location! They are by far the easiest place to do exchanges and don’t make you feel weird when you’re trying to... find the right stuff. I have anxiety and migraines so I have to be careful what I use and it’s not always been easy to do exchanges but this location is amazing with that. Great people fast service, always fun.read more
The team at Trulieve has been a pleasure to work with. Dalton, Andrea, Sydney, and most recently Tyler and Glenda have... provided me with satisfactory consultations and a friendly smile on every visit. There are a couple more I have worked with and they deserve kudos also. The product is good quality, and the service is great, Waiting area is always clean and relaxed. Convenient locations make it hard to shop elsewhere.read more
These guys treat you like guests in your own home! Cant find better customer service and will go out of their way to... help you! LEAH IS THE MANAGER AND CONSISTENTLY IS SMILING! Every time i go they take care of me even if they have issues in the background they figure it out! Thanks again Leah and Trulieve Port Richey!read more
Jason, Nick, and Joseph help me Every time I go in there, and they always have a smiling happy face on! You can tell... that they really care about what they do, and helping you find what you need.Everyone who works there is extremely friendly and I drive all the way from Spring Hill to go to this location just for the experience! Thank you allread more
As a first time customer, I was really nervous and they definitely made me feel comfortable. The lady that helped me... was amazing and explained everything about all their products, and answered all my questions in a friendly way. She definitely took my anxiety down and I really appreciated it. Definitely recommend these guys! Also the first time customer discount can't be beat!!read more
Drake is by far the most friendly person behind the checkout counter at any dispensary ever. They didn't have what I... placed an order for online and the supervisor(?) Joe came over and got me taken care of and felt bad for the misunderstanding. All employees seemed warm and friendly. I will be coming back to this location again.read more
Was taken off the waiting list for express pickup after only 10 minutes of me having checked in. So I show up and they... said I was taken off the waiting list and they would pull me back up and add me again. So I'm sitting there for 35 minutes and ask if I'm on the list and they said I was marked down as already being served but they would put me on the list again. Well I didn't have more time to wait so I had to leave and idk what happened to my order. Never received a phone call or text after that. Employees really need to stay off the product at work and maybe things would run smoother. Definitely looking for another dispensary.read more
I understand that all the employees are probably high, but I still don't understand why I had to sit in the drive... through for over 35 minutes, and there were only four cars in front of me. I thought the drive-thru was for no modification pickups, so it should be only a few minutes for each customer. This was aggravating. Thank Mary Jane I'll be able to get high when I get home.read more
Slowest dispensary I've been ever been to. They also will give you far weaker stuff than you ordered, to the extent... where it's 50% weaker than what their website states.They will not offer a discount for the far inferior product. This is classic bait and switch, and should be reported to the state.If I absolutely want to go to Trulieve, I head to New Port Richey's location. Adds about seven minutes each way, but you'll save an hour, or longer, inside the store.read more
The staff is always so friendly and helpful. They're knowledgeable and always committed to making sure the patient is... happy. Very clean, organized, and spacious.read more
Place nice and orderly, the gentleman behind the counter was friendly and knowledgeable and helped me since I knew... nothing about the medical marijuana. I do think a guest should be able to come back to the counter with you and it gives me a reason to drive the old pickupread more
Friendly and Knowledgeable staff. I like the text alerts for sales. Usually well stocked on what it updated online. I... will continue to go to this store. I would recommend them if you know the system of ordering, and live near by.read more
The people are nice but the wait time no matter what the day is. Is truly ridiculous no matter the day. They try their... best I hope they get help soon.read more
First time in today and my budtender was Myra and she was absolutely awesome! Very friendly, knowledgeable and you can... tell she has a passion for it. I will definitely be backread more
Staff very helpful and alway very nice.Store needs better Flower % of THC it's street quality. I'm saddened about what... was told me on my last visit to Trulieve. That the points I have will expire soon over 3000 point's because the people behind the counter won't allow me to use my points to their own discretion, they allow other people's to use their point's as they need them I have seen this first hand it's not fair for people like myself to be stuck with over 3,000 point's and be told by Trulieve employees my points will expire soon.read more
Professional yet so friendly! Will walk you through everything. Recommend highly!
Love the new store!Great staff and product!Finally I can get a good nights rest.
Went there for the first time today, and everyone was so sweet. Orlando helped me, and he was SO knowledgeable and... kind. He really took the time to explain all the products and was more than patient with answering all of my questions. I felt very welcomed and comfortable. I'll most definitely be back! Thank you for an amazing first time experience! 🙂🙂🙂❤❤❤read more
Outstanding information, service, product and team. This place offers the highest quality and best medicine for the... price. Don't look further 👍💚💯read more
Everytime I go I am greeted right away. I love it. It's fast and easy. I went tonight and saw Pat. He's awesome. Very... knowledgeable and won't steer you wrong. #Truleiverread more
The new PR store is so much nicer than the NPR store.This store is laid out and organized better, along with the super... friendly staff. One especially Mayra, who helped me with my order. She is so knowledgeable and recommended some items and they were just as she described. Mayra clearly enjoys her job, and it shows with her outstanding customer service skills!read more
I found this store to be way better than the others. Very clean, organized, very nice staff. Always a good experience... there.read more
I got to the location at almost 20 minutes before store close and was told drive-thru was closed. So i drove around to... go in. Someone came out and told me they already pulled their drawers and couldn't do any more sales. 15 minutes prior to close by this point. I didn't think they were allowed to do that. I was super upset 😞 i contacted corporate and have yet to hear from anyone 😞 i still like Trulieve but if you order from here, just in case, make sure you make it there before 830 or they might be closed early again 😞read more
I had been a little nervous to enter a dispensary for the first time. I heard great things about Trulieve cuz I thought... I'd give it a shot. I was very pleased with my experience from the moment I stepped in the front door to the moment I left the front door. Very courteous, efficient and knowledgeable. Paulina assisted me today and she was so patient and so willing to help me understand the products and how to use each of them. She completely understood what I was looking for and what my needs were. And she met all of my needs! Everyone there was fantastic! I highly recommend!read more
Staff is super nice team known as the a team...who worked new years day.wait is 5min very well stocked with mostly all... products available better then truilieve new Port richey....read more
My first time here and it was awesome! Drive thru can't beat that! Must go! 👍 👌
Finally got to see the new store! Toni and Jake were awesome and the nice lady at the front desk as well, sorry I... didn't catch her name! Very friendly, happy service. Friendly means alot these days! I will definitely recommend this location and the New Port Richey store. They have always been good as well. Thanks again guys for being pleasant and helpful!read more