I have had multiple problems at this location, to the point where I have been going exclusively to Port Charlotte even… though I live in Punta Gorda. I placed an order today and received a text at 5:56pm to come pick it up & when I arrived the door was locked and I was told they close at 6, even though the website says 9pm close & I received no notification of early closing. The managers Victoria Crist & Sean Woodcock we’re zero help & really exhibited poor customer service. My order was filled already but they refused me service. I was there BECAUSE I received a text from Trulieve to come there. It’s unbelievable to have continued problems at one location & nowhere else. The management team at this Punta Gorda Trulieve needs a complete overhaul.read more
I love this location. The staff is amazing and very helpful. Never have had a bad experience and look forward to… seeing there smiling faces every visitread more
I wish management would take action on this dispensary and the staff running it so unprofessionally. Just about every… time I’ve been there was a problem/terrible experience. Staff is SHADY at this location. I’ll make the drive to Port Charlotte. Everyone at that location is super nice and helpful and they actually have your order! Never again will I go to this location.read more
Really like coming to this location, always has what we want, fast checkout, great staff! We drive 20 minutes out to… come over vs the Trulieve 5 minutes away from our home.read more
Punta Gorda Trulieve is full of great people. Each time I am there my interactions are fantastic.Recently I had one… of the best customer service experiences of my life. It started a few weeks ago when the website displayed products that weren’t actually available (9lb hammer RSO specifically). Brooke, an employee at the store called me to tell me about the problem and gave me a few suggestions on similar items. Fast forward 3 weeks to yesterday and I ordered a product similar to 9lb RSO although 9lb showed as available on the site….Brooke noticed my order and called me to tell me that in fact, they do have 9lb hammer available in case I wanted that instead. Get that, 3 weeks after the website made a mistake, she not only remembered that it happened but also remember the specific product AND went out of her way to call me to see if I would prefer the previously ordered product. Quite literally the best customer service I have ever had considering the relatively small amount of $ involved in the order.Thank you Brooke, thank you trulieve and all of the other employees at PG trulieve!read more
Slow. Customer service slacks big time! All I wanted was to know what the terpene percentages were on them before I… bought them but she kept on insisting I could look it up at home. I understand that but as a customer service employee that should be priority number one. I work for a marijuana Doctor office and management, I take customer service like gold. That’s not the way to do customer service. Need to retrain that store isn’t the first time.read more
Very slow service, products are ok, muv and liberty are better
Talisha always takes care of me and is so patient even when I feel like I’m asking for a lot. Always recommending this… place forever and always.read more
Best Trulieve location. Always willing to help me. They are always so sweet and nice. I use to drive 40 mins out of my… way just for this location. When dealing with mental health, it really helps to walk into a place full of people who care. They all deserve raises ❤️read more
Close to my house, never much of a wait but you take your chances when you place an order whether you end up with the… product or not. I’ve ordered twice in the last 2 weeks and no call, I show up and they don’t have the product. The associates in the store are not helpful or friendly. I decided driving to Port Charlotte is a much better option. Worst experience at a dispensary.read more
Man this staff and store are winning to me.Excellent service and clean, even some good looking women in there.
Very helpful staff. Tiffany the manager on duty, was more than helpful pulling up test results on the products. That… was very helpful due to if I don’t have the correct terpene, the cannabis product is of little medical value for me. They have sales everyday, usually a variety of products in different strains. It’s usually easy in easy out, I don’t even place online order, just stop in and see what’s going on that day. One of the best Trulieve locations.read more
They have sales everyday, usually a variety of products in different strains. It’s usually easy in easy out, I don’t… even place online order, just stop in and see what’s going on that day.read more
Awesome experience. Plenty of staff on hand. In and out. Product selection is good.
Waite not bad, had a lot of product in stock, and great discounts. The person who helped me was cool, knowledgeable,… efficient and willing to look up terpene profiles which is always good. This is a good location.read more
They were so nice. My store in lehigh didn’t have what i needed so road trip x 2. I had to go to punta for something… else so i dropped in.read more
My number one issue with Trulieve is that it is the only dispensary that I have used that has a website that is nearly… always inaccurate with its posted potency percentages. For such a successful company it is sad that the patients can not rely on the accuracy of the website. Liberty Health Sciences, Curaleaf, MÜV, Vidacann, etc. are all accurate. I pretty much avoid Trulieve.read more
Great staff, always have my order ready and accurate. Awesome every time!
I absolutely love this place. I never spend more than 5 minutes in this location. Everyone is so friendly from the time… I walk in, to the time I walk out. Plus Chaz is awesome sauce 🙂read more
I got to give it to trulieve in punta Gorda they are on top of it Brooke is amazing Brian all of them I want to say a… big Merry Christmas and a thank you and a Happy New Year Trulieve Drew leave punta Gorda also has the best security I never see that man sitting on the job I never see him away from his post other security you really need to look at how jchaz does it ☺️read more
Love these people everyone’s so nice will help u find what right for u for pain ♡♡♡
Just started going here and am very pleased with the operation and staff
My first time at a Trulieve. The employees are nice but they don’t know anything about the products they’re selling.… There’s no menu or information for their products. Don’t waste your time at a Trulieve, Müv is way more worth the drive.read more
Went for basic vapes and they were sold out of all of their regular ones. Unlike curaleaf or other actually organized… dispensaries they don’t have menus at the front desk so you don’t waste 40 mins waiting just to be told they are out of what you came to get.read more
Staff is alwayz helpful and nice. Never too long of a wait.
She is awesome. ✨✨✨✨✨✨✨✨✨✨ She always has some… written down and she always takes a time and checks and looks she’s a very good in place very respectable and knowledgeable. The whole crew in there is awesome ✨✨✨✨✨💯💯💯💯💯💯read more
Bre was very nice and helpful with what ever I needed help with five stars ⭐⭐⭐⭐⭐
Love this trulieve 💯 very respectable people all staff five stars ✨ never had a problem wait time none… very little. And the product is always good and if they don’t have it they always let you know. ✨✨✨✨✨💯💯💯read more
Such a wonderful place! Everyone is always happy and ready to help!
I love this store.and now that the masks are gone get to see all the pretty faces..can’t beat punta Gorda trulieve.
This place is a bust. Never have my medicinal Indica vape carts. You sell to much volume to keep it in stock. My advice… is to limit the volume of sales of this itemread more
They are allows very friendly and super helpful 🙂. I am so grateful to be able to access my medicine at a… convenient place. Thanks for the awesome service. I recommend this dispensary for quality products that they stand by.read more
This place is the best.. From product to customer service. Thanks to you all for your help. God bless
Hands down the best dispensary in town. It’s nice, clean, and well organized. Their staff is the best and are the… nicest people. Amanda, Bree, and John Langley have been very helpful to me the past few times I’ve been there. I give this place a 12/10read more
Bree is always so helpful & sweet!! Anytime I have a question about trulieve or the products I feel comfortable going… to her about it. I dont ever feel like I’m bothering her and she really knows what shes talking about!! Thanks for all your help ☺️read more
I absolutely love going to Trulieve in Punta! They have the best employees and not to mention how kind and helpful… Breanna was to me when I recently stopped by. She went the extra mile to help me out and I can’t appreciate that enough! She definitely deserves a raise and I will definitely be coming back 🙂read more
I love this place so much especially Breanna!!! She is the best. She is always in a good mood and answers all your… questions with great details. She is passionate and not only cares for what she does, but for the patients that come in too. I know this place doesn’t have the best reviews but I promise go in and ask for her and she will make it worth it every time!!!read more
This place is way overpriced for what you get. It would be fine paying 50$ for an 8th if it was good stuff but it’s… mostly tier3 being sold as tier1. And staff walk around like there the only place in town. If you are willing to drive an extra 10 miles or so, there are way better choices, with better staff.read more
I had a wonderful experience today, Amanda was very helpful along with my bud tender John!! Will definitely be coming… back here again!!read more
I do not normally leave reviews but when I receive extraordinary customer service I do. Dylan and his manager Deanna… went above and beyond normal customer service in explaining their products. They explained something to me that no one ever has in regard to tolerance of THC and gave me help to counteract it. I will always be a Trulieve customer.read more
I go in no one is there and only one person in front of the me. I checked in ahead and made an order. . Everyone who… came after me got called. After the eighth person. I went to the desk which I was ignored. I have anxiety attacks with my mask and I haven’t been able to eat for 3 days and I had to wait 3 days to get my medication because we didn’t have the money.! I just wanted a little thing of gummies. So I could finally eat and get sleep. But my anxiety started to get really bad. So I left. No more Trulieve for me.read more
Nice clean facility, pleasant staff, short wait time and ground flower as been moved to Wednesday’s now
Great customer service! Always happy and positive and well mannered employees. I will always come to PG location from… now on! Thank you for your hard work!read more
Tina is AMAZING!!! If you go here ask for Tina. She’s my favorite to do business with!! Makes all my visits great find… new products. Thanks Tina for my sticker and great service!!read more
Yesterday the white man at the front was very rude! I got their at 7 they don’t close till 8. There were 3 people in… the lobby and he said they were some outside waiting. It would be a hour before being seen. I never had a problem their till now. With the two white man at the front desk next time I will get a name. I was treated every unfairly.read more
Although I had to wait 20 minutes with an online order. I was thoroughly impressed with the level of customer service… at this location. Kelsey and Eric could see the disappointment in my face when they told me I had missed the sale for keif and a hoodie. They felt so bad they made it happen for me anyway. I will return to this location for serviceread more
Diane was easy to talk to and very knowledgeable! The entire team from start to finish is awesome!
Opening day! Everyone was in great spirits and keeping everyone entertained while waiting. Seems like they are going to… be moving quickly unlike some other locations. They even have an express pick up line here. Didnt use it yet since I didnt know if I was going to modify my order which i did. Glad to have one so much closer to home. Now i can stop by on my way home and not have to drive 20-30 mins anymore.read more