I love this dispensary. I see some people complaining about wait times. What I say to that is pick a better time to go.... I go when I know it’s not busy (try 4:20). Online ordering probably needs a makeover. They probably need staff that is dedicated solely to online orders during high volume times because you definitely cannot rely on online orders to be placed the same day. But avoiding that this place is always well stocked with good products.read more
I love Trulieve all together but this location is most definitely the best! The staff is amazing! Patrick took care of... me today and I’m extremely satisfied with his service. But no matter who it is I am always so satisfied with my experience. I feel like I am welcome there every time I go and regardless of how busy it gets they always seem to remember who I am and exactly how to tend to my needs. This is the best of the best right here.read more
I love the new location in Riverview. Evan is pleasant and knowledgeable, answered all my questions and helped me make... the right selection.Every time I go into this location I am greeted in a professional, polite manner. The product selection is robust and the atmosphere is a perfect mix between clinical and comfortable.I am so happy to have a quality dispensary so close to home. Thanks Trulieve!read more
Computers are always down...Usually a long wait...The system lets you place an order even if the product is not... available...The Customer service number you are given on the website has no clue what is actually going on at an individual store or how much product they have...The bottom line is they have great product but is it really worth the hassle???This never happens to me at MUV.read more
Mona and Eli are both so awesome! Both always super helpful and help me pick out great product!! Always make sure I get... the best deals possible and don’t miss any discounts or promotions! I have dispensaries closer to me but their excellent customer service keeps me coming back.read more
They wouldn't honor sale prices!Order was placed at 8am & I never received a Confirmation Email, so after 8 hours... (4pm) I went there,The Clerk (who was pleasant) said the sale ended at 1pm. He did check with the Manager.P.S. I just received the Confirmation Email at 5pm, 9 hours after ordering.I was always treated well at the Brandon location, skip Riverview.read more
Absolutely love this location never had an issue. The staff is really friendly especially Sean he was very helpful and... very knowledgeable with all the products. Highly recommend this locationread more
Sean @ Riverview is awesome! Waited on me the last two visits , helpful and willing to talk strains I’m unfamiliar... with. Fairly new patient and Sean has been super helpful both times !read more
By far best Trulieve I've been too. Place is beautiful , clean and people are delightful. Quick and easy. Located right... off the highway it saves me from driving to seffner from my home in Sun City Center.I had the pleasure of being helped by Crystal, who made a really hard day truly turn around. She was sweet, we cracked joke and she went above and beyond to assist me with a mistake on my order. She embodies what it means to be a excellent member of customer service.read more
I'm going to thank everybody they are so professional. I forgot to get the name of the girl that was in front of the... desk she explained to me a product that will help with pain and I've been suffering 15 years and I just tried it and I feel that my pain is better thank you crystal as well she help me too to me this is a very professional Place very clean and if you don't know what any products is used for they are trained and they're. Will tell you how. do I recommend this place a 100% percent yes.read more
I am so excited... now I have this location just 15 min from home... my first time in this location and was awesome. ... Mark take care of me and was a fantastic experience.....thanks trulieve!!!read more
Super friendly! Very organized! Great product! Don't forget to check in when you are on your way, for super fast pick... up and check out.read more
Beautiful facility. Waiting time very minimal and a great selection. Tip for newbie staff, list out the names if you... don't have a menu, especially if consumer asks what's available.read more
Dealt with a guy named Evan( I called him Antonio Browns look-a-like) lol super cool dude. Laughed the entire time I... was there. Awesome overall experience tonight!read more
Their is no trulieve false advertisementUpdate- it’s open now but the wait time is horrible!!!! Said 20 min it’s been... 35 an I’m still waiting pick up orders are just walking in an being seen before everyone who’s been waiting an even longer than I’ve waited it’s a little ridiculous!! I may have to stick to Brandon though this is closer to home!!read more
The receptionist was awesome, had no wait time. We'll definitely be back again great service!
First visit here, will say you have to enter the parking lot behind behind the store front, not the road in front of... the shop! Dawna was awesome and informative! Good discounts!read more
Q is awesome here at the riverview location . Super nice and informative .
Had a great experience here. Glad it is close to my house. Dont have to drive to brandon. Luis was very friendly and... polite. Definitely gonna go back!read more
Great service an very friendly staff , shout out Luis Rivera best bud tender !
Welcome to Gibtown/ Riverview..,
Beautiful store! Great location! Friendly staff!
The fairgrounds location confirmed opening this week . Week of feb 8th 22
Not open yet, no false advertisement LOL
Their is no trulieve false advertisement