I made an order for pickup and they were super responsive had my order ready within minutes and when I came in there got to skip the line the employee Maria was great and super knowledgeable great attitude made my day would definitely recommend Trulieve has the greatest deals and sales around and a vast supply of different cannabis products
Everyone here is always friendly...I would like to see more ground flower over 20% ....and please put the arrows back in the parking lot so it is one way again...I am disabled and having cars coming in to park and cars leaving at the same spot can get scary going in and out of the store...and to the disabled parking...please help and make it one way again it's much safer. Thanks Max Brown
When I placed an order for a product, Tracy , who placed my order over the phone was awesome. She went over everything and I understood her. Next time I place a phone order, I hope that I get her.Thank You Tracy! 🫶🏻❤️🫶🏻
Such an inviting dispensary with awesome associates that are very knowledgeable about the products! This location does get busy, but if you have a little patience they are wonderful!
Maria and staff where very friendly kind and informative. I was making an exchange they did that with no issues and they explained the terpines and how to locate on the website. I visit from Orlando roughly every Friday to specifically get the connected smalls as they are never available in Orlando. It's worth the drive and the friendliness of the staff makes it pleasant and enjoyable 🙂.......... Sincerely Simon.
Great location. Great products. Great staff.
The people make the business and these folks are great. Super friendly, personable and knowledgeable. This would have been 5 stars ⭐⭐⭐⭐⭐ if they consistently had the same variety as other nearby locations so I didn't have to drive elsewhere.
My go to store , always a warm welcome in. Everyone is nice . They answer all my questions and concerns . Always letting you know about the deals, saving me money. They are fast. Easy breezy .
The only downside is that it doesn't matter if you check in to join the wait-list. They will see anyone who was in there before they see you, even when you're first in the wait-list. Other than that, it's descent and they usually have good deals.
This is the third time that I went to the store 30 minutes before closing time and they were already closed.They really should change the hoursI’m definitely not going back there anymore
I love going to this dispensary. This stuff is wonderful very knowledgeable. Very helpful. They have you in and out.
Always friendly, always pretty quick especially if you place an online order and check in online. The main reason I love this location is the staff and it is close to me but their customer service is honestly the best.
Was the only store i shopped at until Maria Cortez came along! She ruined it forsure, so ive been seen without my physical identification but with a photo of my id and showing my mmu info via the actual mmu website which also has the same picture as my photo id. They’ve seen me without either with just showing proof, they saw me the first two weeks while i was waiting on the card and occasionally when i would forget my wallet but not this time nope! My fault for forgetting my wallet but how the hell are yall gonna pick and choose when yall wanna be cool and look out for your loyal customers!?!? Out of meds with work at 5:30am! Crazy thing is theres like 15 of us that will not be going to Trulieve anymore! We will be taking our business to Grow Healthy or Curaleaf from now on. Trulieve thank Maria Cortez!
Legitimately the worst Trulieve I have ever been too. Took over an hour for my order and the man who hosting looked to be one foot in the grave and couldn’t do his job competently.
Never have I had them tell me they take walk-ins before express orders. I don't know what's going on but that's ridiculous. Why even have express or online stuff in general if you're going to have to wait longer than a walk in?
I have never really had a bad experience in a dispensary until now. The wait time is unreal, I placed an online, to-go, however you wanna say it and still had to wait 20 mins because I didn’t have an “express” order. Had no clue they were different just watched person after person go back before me. I had to call the number to ask them what the difference was since everyone at this location could care less to help educate, seriously not one person has ever seemed friendly enough to “inform” or help anyone with questions. They definitely don’t make you feel happy and appreciated like MUV and a couple other dispensaries.
Fast convenient and close to home. They are very helpful and they don't mind my questions. Great staff.
Seriously why does any trulieve take forever to get in and out. They are the worst and make no attempt to ease your experience. It’s truly disappointing how poor this corporation is at customer service. I can be the only person there with an express order and still it takes 30 mins. The employees do not care.
Regardless of how bad the company is, this branch has the staff has it down. They're caring attentive and good folks. Give these people the raises they deserve. Now.
I order it online put it in a shopping cart. They? Have. It ready when I get there the price is right. The people are very nice it is a very clean place and I just love it. I mean truly love it.
This Trulieve location is quick, kind and filled with helpful staff especially the manager Daniel Shay and Z was very helpful and kind as well. He is very knowledgeable, caring and extremely helpful. I recommend this location to all patients 🙌
The staff is excellent as far as treating me with kindness and professionalism.My issue is the WAIT TIME.OVER A HOUR. 3 :45 In the afternoon?I drive from Plant City.This ridiculous wait time is most disappointing. 🙄
Very Very nice, clean, and well maintained health care facility. Staff is excellent, wait time was very short, over all I shall return.LD Reale
Each time that I have been here the front desk has been polite and professional.Daniel is really awesome when you make it to the back. I'd describe him as Polite, Patient and Informative.The other staff in the back seem to be friendly and eager to help too.If wait time could be improved that would be helpful. On the other hand that shows you that they really take their time with each person when you get to the back. Maybe just need to open a few more spots at the counter though.
Fair prices but horrible wait times even with online ordering. I waited nearly 25 min to only find out the front desk lady failed to enter me in the system, then to find out they didn't fill my order despite having a text notifying my my order was ready to pick up. Otherwise, 3ppl ahead of you equals 20 min On average. Try Curaleaf on Brandon, you'll never wait not than a min or two. Funny the staff at Trulieve told me they also can't hire anymore staff?? I'm not the only I've seen complain about their times..
Daniel served me and he was excellent. I was truly done with shopping at trulieve because of the poor service at other locations but Daniel restored some of my faith in trulieve. I will be back to see if they can keep up the great service.
Wow I'm telling you the staff is so helpful I enjoyed it and I Will definitely be going back to the Is sefner location
Poor experience, trulieve never fails to disappoint. Needs new manager that's more pleasant with clients. MUV is where true customer appreciation happens.
First timer here and man Caleb really helped me out. So many questions answered, very helpful. Appreciate the time taken for me even with it being busy! Will definitely be coming back and recommending!
Arianna was exceptional, polite, knowledgeable, professional, and thorough very pleased with visit.Was also there a second time same experience very impressed.
Staff is rude and store does not honor discounts. MÜV is the way to go if you’re looking for an amazing dispensary with amazing customer service unlike this location. Manager has a huge attitude so don’t ask the sales reps for anything!
Usually a short wait time and always friendly staff. Very knowledgeable and willing to help educate patients on just about everything cannabis related. Arianna helped me yesterday and she was very friendly. Thanks Arianna! 🌻
I love Seffner Trulieve the staff is so friendly. They always remember me by name. Not worth shopping around to save a few dollars. Customer service is above and beyond.
First time at a trulieve. I went with my 6 yr old to place an order. She sat quietly next to me playing on my phone while 2 employees at the other end of the counter mocked me for bringing my child in. They thought they were hilarious. Do they think parents aren't patients? Do they train these child employees on compassion and courtesy? Grow Healthy and Curaleaf would never behave in such a disrespectful manner.
There was a tiny little thing that was waiting for a place, any place, that had employees that truly knew about customer service and knew their stuff about their products. Then she found trulieve seffner! They made her feel so welcome that she didn't want to go anywhere else. It's always a fun visit there and it's truly appreciated that everyone there only remembers regulars but they even remember the strains I prefer. Pretty dope considering how many people they see everyday. You can't leave this place in a bad mood because their different personalities all make the perfect environment. Thanks y'all!!!
Always love coming to trulieve everyone is always so kind and helpful. Justin is really a great help always able to tell me the best way to save money and what strains will help me. Y'all come in and say hey to them all.
I have been coming to the turlieve in seffner FL. The staff are alway awesome. Today was my first day interacting with Amanda and she was supper awesome and patient. Another employee is Michael has helped me more times I can count.
I love my Seffner Budtenders. They always make me feel welcome and not rushed. They are very product knowledgeable and honest. I never have to worry when listening to what they have to say.
One of the best Trulieve’s around in my opinion !Staff is super friendly , very attentive, and not even in an over bearing way like some of the other Trulieves lol.I enjoy coming here , the staff is what makes it - Gavin is the best !
Absolutely love this place they always let me know the daily deals and they are always so informative and kind thank you for being so helpful and there
Hands-down my favorite dispensary in the ☀️ state! Quick fast service in and out. Usually have everything I’m looking for and more, amazing rebates and coupons/incentives keeps me coming back! Last week I got top shelf 1/2 ounce for $100 👽👍🏼
The staff and everyone in here are awesome and friendly love this place this is my 1 one stop for everything I need to get though the day or week, staff is very knowledgeable about everything that they have here they will help you get what you need to get through the day or week ☮️
Longer wait time on Friday evening but with texting, I just waited in my car until it was my turn. I prefer Trulieve over all other dispensaries due to # of locations, safety of guard and secure check out area.most also have friendly staff, ease of ordering, and the variety, quality and quantity of medicine available.This branch is an exception to organization and customer care though. They don't update your order statr do us to let theycall if order can't be filled completely.. They cancel orders and sell out of items on your order also.. I have gone in 3 x only to find they don't have items ordered and don't have comparable product to replace.. They are indifferent to patient concerns.. i now travel 7 miles further to fairgrounds or brandon- both of these loacations are wonderful and follow their own guidelines of service..
Products are great! Very slow. I hate coming here for that reason alone. Very slow checking out and waiting to be call. It takes hours for your online pick up to be ready.
I forgot her name JR great bud tender. They all are good team.
Every time I come here, they have new items that I might have a question about. They aren't afraid to answer them and give you their experience with it. Will definitely keep coming to this shop.
Got me in and out fast and took take of all my needs. Couldn't ask for more. Update... still great, got gummies today.
This is the best place if you need medical cannabis. From the time you walk in you're greeted by smiling faces backed up by knowledge and sincere intent about what products may suit your medical conditions or needs. And this place is super clean and the wait isn't long at all!Check them out!
It's great when it comes to discretion. The employees there all knowledgeable, well mannered and helpful to every questions I asked. Plus I do enjoy the discounts for the new and repeating clients
Absolutely love this place. The staff is friendly and knowledge. Love the edibles
My first time being there and the experience was great. From time I walked in I was greeted with smiles. Wonderful customer service. Thank you for making me feel welcomed. I will be back
Great staff. Great product. I usually order Tuesday nights or Wednesday mornings to get the ground flower. You can't beat 7 grams for $25.
Great place with a great variety. People that work here are super friendly and knowledgeable. Awesome business to check out!
I recently got my card & everyone here is always happy to answer all of my questions. Everyone I have dealt with has been super helpful. They have great deals for newbies and frequently have sales. You can order online & pick up in the store. Highly recommended.
Today I had the privilege of meeting Jill. Trulieve cancelled my orders and she didn’t even flinch before making it all right. Thank you Jill! May you be blessed abundantly! Heather
CAROL has been amazing to me in the past 2 days since my "procedure". What an empathetic soul, in times like these people like her that connect and empathize are rare. I am so sad to lose her to another store!In total the ENTIRE Seffner staff has treated me amazingly and for a small location, one of the best!
This is my go to spot. Best consistent percentages I've seen. The lobby is quiet, clean and reception is always friendly. Wait time is low. The budtenders are awesome, knowledgeable cool to talk with. Very inviting here.
My experience at Trulieve's Seffner location has always been excellent. The staff is very knowledgeable and always willing to take the time to help answer questions and provide recommendations. Jerry has assisted me on my last few visits. He definitely knows his stuff and he went above and beyond to search for and find the products I was looking for. Jerry also was able to provide the perfect recommendations to substitute the products that were out of stock. I highly recommend Jerry and the other staff members at the Seffner location!!
I've been coming to the Seffner store for about 8 months now. There's always available parking and the facility is spotless. The staff is super friendly and professional. Most importantly, they're all competent and knowledgeable about their product - they educate but they don't pressure you into an upsell. I've had a great shopping experience every single time I've been there.
They have great bud tenders and the service is quick and even faster if you ordered from trulieve.com Also sign up with your cell Number and get their frequent updates and sales daily.
They are awesome here. The employees at other stores ive stopped by ( dale mabry and busch) are absolutely ignorant. Here the employees actually talk to you and explain the products. The employees also remember you which is really awesome considering they deal with so many people. Will definitely drive out of my way to go to this store!
They are always friendly and willing to help! Products are reliable relief. The staff is awesome, but DJ is the best!
I had the best experience at Seffner Trulieve. Tara is so welcoming and made the visit easy. Jerry was very helpful and patient with all my questions. I am so glad for this location. Thank you!
I love Trulieve Seffner! It’s seemingly small corner storefront does not give accurate due credit to its amazingly efficient and awesome team, who make this store happen!! On separate occasions but consistently, I have been seen in a timely manner, the store is clean, and super organized! I have been helped by DJ and Gavin at this location and both are super personable and make shopping for medicines easy! DJ is a true asset to the Seffner team, showing so much patience, knowledge and care when assisting and assuring proper products per patient. This time I ordered online and yet again, I was impressed with the service at this location. Everyone is super friendly as well as productive and this is why I will choose Trulieve Seffner when getting my medicines!
Ivan was incredible. I needed trupodsi ....got my favorite 9lb hammer❤️...and he let me know about a new indica mini flower...I can't wait to try it. 💚they're always amazing.
DJ was very helpful and extremely friendly from start to finish. She let me know about everything they had going on, ask if I need anything, noticed I was getting an Indica so she recommended another one too. I would definitely recommend to anyone. Thank you so much DJ!!! Five stars
This location is absolutely awesome, always is. DJ helped me out today, she was super informative, professional, and made me feel welcome, not rushed. Would definitely visit this location again.
Receptionist and Consultant were very nice and helpful. Service was fast and convenient. Prices aren't too bad either.
Justin V. Is awesome! Love this place. Everyone is very nice and knowledgeable.
My first time in this dispensary and it was absolutely amazing! There was no wait time at alll. I got Justin B as my Budtender and I had a lot of questions as a new patient and with no hesitation he answered all my questions beyond satisfactory and I left more knowledgeable and interested in trying new products. Cannot wait to come back for my next purchase!
I just recently switched to the Seffner store to shop for my medication. It is further from my house but the product and the friendly knowledgeable staff there make it worth the drive. The other locations are fine but the staff at the Seffner location are by far the most knowledgeable and friendly staff of all of the locations I have been to. A special acknowledgment for Jeffrey B and Kevin G. This is a brand new world for me and these 2 young men have done an AMAZING job of helping me navigate this new and awesome medicine and have been very helpful in recommending things that may help me and also take time out of their busy day to answer any questions and explain the complicated things. I have learned so much from the employees at this store and really would recommend them to anyone else who may be new to medical marijuana. I know I will now not shop at any other location. Kudos to the whole staff at this location.
Trulieve is 10/10, the staff there is so helpful & knowledgeable. Jake took the extra mile to educate me on the product they had & helped me decide what product best suited my needs! The store is very clean & employees are constantly disenfecting to keep us safe! I would definitely recommend Trulieve to everyone who has their card!
The whole staff is very professional and kind. This is probably one of the best trulieves I’ve been to. Hailey is amazing and very knowledgeable. The inventory is always stocked up they always have the medicine I need. Also very clean store, I see the staff cleaning regularly every time I’m at the store. Will be back and I encourage others to try this store.Much love