Ching helped me out and hooked it up! He was knowledgeable and helped me take advantage of the discount today. Super... happy about that!read more
Did a order ,predicted items.Got ,answer that order ready for pickup.procided to the tarmac dispensary was advised 45... minutes waiting,That a text would notify me when to return to the lobby toWait somemore.alot was going on but not customer,Service.I waited another twenty minutes and decided,Enough is enough and left with a great deal of added stress, which is the irony of this day that was suppose to be a celebration.But trulieve with its continuing incompetence,with the people in charge of organizing the store.lack of people and poor people skills.Wil not retur to this location.read more
The only reason I’m giving 3 stars is because of the assistant manager Josh S who handled the situation professionally... and in a kind compassionate manner.However the employee Mario…I’ve never felt so disrespected by an employee especially in a medical dispensary. He was aggressive, he was disprespectful, by the end he wouldn’t look at me and just tossed my bag of items across the counter. There was not help from him..not any kind of customer service nor did he seem willing to help.On my way out when I saw Josh I asked him to step outside with me so I could talk to him and as we walk outside..Mario comes storming out trying to defend himself..trying to save himself from a customer complaint.I hope this is looked at seriously. Never have I ever felt so uncomfortable in a place I should feel nothing but comfortable and safe.read more
Great place Mario helped me out. Great experience.
Mario I and Josh S always taking care of me and knowing what I like best. Best customer service hands down love the... Tamarac location!!!read more
They're a great place. Everybody's friendly but they're very busy. They need help. Anybody wants a job. They're hiring.... What a place to work. They're all nice. I wish I could work. I would go there.read more
Great experience for my first time! Brandon assisted me and he was very knowledgeable about all the products and great... at recommending what was best for what I was looking for. He also told me about all the discounts available saving me much more than expected.read more
I always have a great experience here. The tenders are well trained and well intentioned, and they go out of their way... to help you. I've been here several times, and I am always in and out, with minimal wait time. Wendy was extremely helpful and made today's visit extra special. Thanks for another great visit!read more
This is a wonderful dispensary and is so convenient. I don't mind a long drive to get quality products, and now I don't... have to. The staff is friendly and knowledgeable. One staff member, in my opinion, is their shining star. Be sure to ask for Alice H. She is the most pleasant person and if she doesn't know the answer to your question, she takes the time to get the info you need. Thank you Alice!!read more
I am so thankful that the staff is so amazing that its so hard to complain. 1 team member from Deerfield location has... made my transition so easy ( i forgot his name and will fix in time sorry). Also Alex B. And Mario always keep me smiling and ask how i am. Love you all. Thank you10/29/21Thank you to all the all the staff for always being so up beat and amazing. Shout out to Joshua and my pirate and ms. Pretty in pink.. Much loveread more
Love coming to this location, quick service and nice staff 🙂 Never any wait time. Malachi and Xavier were extremely... helpful and informative!Had another great experience with Brandon who taught me more on edibles rather than inhalation. Thank you Brandon!read more
Love this location.. quick, quiet and right near home. Everyone’s super friendly and helpful, ask for Nicole, Royce or... Brandon!read more
Always a beautiful experience every time I go there.The knowledge, professionalism and care, in helping those who... need this life saving relief is a notable thing to observe.I was taken care of by Abisael, who even pointed out a discount I had not used and forgotten about.He was very patient and efficient in filling my multiple requests, and it was truly a pleasure.Thank you.read more
Brandon L with the assist. He informed of the 30% off when I'm sure he didn't have to! Excellent Customer Service!
I love the Tamarac store!! Everyone is knowledgeable and friendly! I was helped by Brandon L today he was very helpful... as well as friendly as a lot of the people who work there! I’ve only had positive experiences!Thanksread more
I always have a great experience here. The tenders are well trained and we'll intentioned, and they go out of their way... to help you. I've been here several times, and I am always in and out, with minimal wait. Wendy was extremely helpful and made today's visit extra special. Thanks for another great visit!read more
Richie was so knowledgeable and helpful when suggesting products. He was patient and answered all my questions. I live... in Miami and just happened to be passing through and glad I did. Clean and organized showroom,spacious lobby with all covid protocols. Great experience. Great staff but huge thanks to Richie for knowing his stuff and steering me in the right direction. Excellent customer service, Richie.read more
I used to go to the one in Miami Gardens all the time because I live closer down there but due to work I go to the one... in Tamarac. Royce was really nice and even recognize me from Miami Gardens how funny is that. He recommended a lot good options. Placing your order online is usually the quickest way to do it, they usually tell you it’s ready within a couple hours. Definitely going to be coming back!! 🙂read more
Had a not so great experience when this place first opened up, however, that has seemed to drastically change over the... past couple weeks. Christal is one of the loveliest in this store and is super sweet, will tend to absolutely every one of your needs! Very knowledgeable too!read more
I am thrilled with this location! Royce, Alice, just to name a couple are the BEST! I am in and out very quickly as... there is never more than a 5 minute wait. I like to bring cookies or cupcakes to the staff as a thank you for all the attention and knowledge I receive! You guys are the best! Keep up the good work! ❤️❤️❤️read more
Not only was my first visit so friendly, I truly felt at ease before I even walked in. I felt like I had friends the... minute I walked up to the counter. Royce was a sweet soul; he’s a genuine person and took his time explaining every product to me. His knowledge was out of this world & explained in a way I can understand. The staff was by far the most genuine group of people I’ve encountered with. Even if you have a favorite store, go check them out to meet them, it’s such a kind & warming environment!!read more
My first experience at this dispensary as a caregiver. Newly opened in the town where I reside and conveniently ten... minutes from home. Located in a former bank building, so access is easy and there is adequate parking, something sorely lacking at the Fort Lauderdale facility. Immaculate and spacious waiting room with very comfortable chairs; spotless store area. The entire staff was welcoming, friendly, and helpful (the patient uses a walker). Team Member Alice H. offered excellent service: friendly, professional, informative, and well-organized. This facility also offers drive-through pick-up. An all-around top-notch experience. Highly recommended.read more
I had a great experience at this location! I walked in I was greeted by all staff members very welcoming. The person... who helped me was Tiffany she was very friendly and knowledgeable about all the products and helped me find exactly what I needed. I’m a new patient so I’m fairly new to this. Tiffany made my first experience a great one I will definitely be back!read more
This location is fantastic! The staff is very helpful and knowledgeable! My visits are always quick! Easy parking, NO... LONG WAIT! Alice Honey has assisted me the last few times Ive been there and she's great! She has great product knowledge and has even suggested products that I now use regularly! Trulieve rocks!read more
As a new MM user i recently visited Trulieve. They're so nice and the location is clean with no lines. Order ahead to... get in quicker with weekly discounts. I've been a couple of times and been fortunate enough to get assistance by Xavier. He's been very helpful and super nice. He definitely elevates the experience. Looking forward to trying all their stuff. First time purchase get nice discounts too.read more
I was able to order and pick up within the hour. Received most of my requests. My cannabis salesperson was great. He... was so concerned with making sure that I was completely satisfied with my order and his service. He went above and beyond. Thanks Brandon it was great doing business with you!read more
Love that this location opened close to me. This was my third time coming in and had Christian as my bud-tender. ... Christian was friendly and welcoming which all staff from the time I enter in the lobby. Christian gave me a birthday discount and great recommendations.Trulieve is one of my go to dispensaries but having staff such as Christian really makes the buying experience memorable and loyal customer.read more