Trulieve Dispensary in Tarpon Springs, FL

Trulieve Tarpon Springs Dispensary
4.6
Based on 392 reviews
Yane Z.
Yane Z.
1704246356
So far satisfied with giving this a loc a 2nd chance. Won't mind updating this review to 5 stars as consistency in service and quality continues. It seems to have upgraded from awhile back, thanks.
Simon R.
Simon R.
1703034539
JodiPhenominal truileve rep and wicked smart with her product info.If i didnt live so far away i would pick this as mt go to storeGive this girl her own store asap!!!!Super quick serviceLike talking witha family member so sweet
Matthew DG (.
Matthew DG (.
1699740582
This location has thirteen registers. It will have a single person working registers on Saturday, the busiest day of the week, while multiple employees sit in the back not working, just walking back and forth. Extremely slow service.
Kelsie P.
Kelsie P.
1695941298
I always have a good experience at this location but today was probably the best yet. I checked in early online since I was in a rush and I was called back within 5 minutes. Once back, David took amazing care of me from start to finish. Truly amazing 🌈
Kay J.
Kay J.
1693235352
Justin and his staff are knowledgeable, and they work efficiently. The online order and check-in make the process very simple and they have good deals. The facility is clean and wheelchair accessible.
Chris M.
Chris M.
1692630044
I went to pick up my order and was told they couldn't give me my order for the price online until the following day so wasted my time and gas. I go the next day and they had me waiting in the lobby for an hour. Dont get me wrong, the staff was great but the service, not so much.
Steve
Steve
1691779762
I’ll be honest, I’ve had a couple of transactions at this store with wait times were extra and less than stellar service. Today was different. Pickup order had me in and out in under 8 mins with great service from Justin. Great bud and good service!
Tamara F.
Tamara F.
1691252673
I used to frequent Trulieve solely. Their products are comparable to AYR, Curaleaf, Muv, etc.. employees are sometimes nice, sometimes not..that part doesnt bother me...my biggest complaint is THE WAIT! Why is it, I can be in and out of other dispensaries in 10 minutes, yet Trulieve makes you wait 20 minutes AFTER youve checked in online from placing an order THE DAY BEFORE, then show you on a waitlist, only not to honor it? Why have an "Express" if you're not gonna honor it?? Heres the thing, HIRE more employees. I've gone to bat for Trulieve on multiple occasions, but I think I'm going to have to take another stance. You're not new at this, how about some efficiency?? Good grief.🙄On a positive note: I cannot blame all employees that do give it their all and try to be as efficient as possible. One of their names is Richard. He is such a gracious and kind person. And then there was Johnny. Such awesome folks, def deserve some kudos!
Rich D
Rich D
1688836752
Friendly and knowledgeable staff. Convenient to where I live and wait times are never bad at all. Quality products and affordable
Rebecca T.
Rebecca T.
1683664277
Great experience. Friendly, knowledgeable staff. Guidance towards the right products and strands. Prices are good and fair. Tons of products to try we'll be back.
Justin O.
Justin O.
1682095598
I was completely new to all of this and the staff has been amazing every single time I come in. They have no problems helping you understand or guiding you. They have been great! A special shout out to "Paddington" AKA Justin the GM I think? And "Jurassic Park", I highly recommend coming to this store to anyone and everyone!
Vickie B.
Vickie B.
1677868409
I absolutely love this wonderful place and especially the employees❤ No matter what time of day you visit they are all awesome in every way from first entering to exiting! You feel like your visiting family when there! I have been a Trulieve customer since 2017 and at Tarpon Springs since they opened store! Thank you all for being Awesome!!
Carl Hobbs S.
Carl Hobbs S.
1677857984
Amazing Staff, Quality Products!Fair Prices and Occasionally deals.One suggestion is that you use the points acquired ASAP as this is the only dispensary in where your points expire. I found this out the hard way!My bad for not reading the updated memos, I have yet to receive!🤘😅
Nathan (.
Nathan (.
1667341757
I shop at this location alot but last time I was in Kat Sold me a Dr Dabber Switch and that device is awesome. Everyone is always nice but Kat always has a smile on her face and is very knowledgeable about the products thank you so much.
Tiffany B.
Tiffany B.
1667160710
Tarpon Springs has been my home store for the past year now since getting my medical card! Service is always top notch and the staff is always helpful! Tori, Mike, Jon & Chance are absolutely amazing every time I see them!
Gina C.
Gina C.
1666621438
I have been coming to this location since it opened, which I believe is about 2 years ago now. The staff is super down to earth and friendly, they are always willing to explain things without hesitation, from product details to perhaps why an item hasn't been in stock for awhile. They are very knowledgeable. There never seems to be a long wait and the front desk people are always cool. Jodi helped me on my last visit with a smile, I highly recommend this location.
Kim R.
Kim R.
1666460337
I don't usually leave reviews, but Mandi was so extremely helpful and her attitude was so positive!! Immediately made me smile!!😃 She's a new face to me, I was impressed with her knowledge!! She explained a lot of information that I had questions about and was very professional about it!! Love her!! In my future visits I hope to get Mandi. Thank you for hiring such a talented young woman. Sorry to ramble, and no I don't know her and have never seen her before. Just please give her some appreciation, she deserves it.
elizabeth W.
elizabeth W.
1665074554
with the way Trulieve has treated people and taken away points from everyone that isn't right i am disappointed. Kat is an excellent worker and very knowledgeable i would go back and shop at Trulieve just to be able to work with Kat.
Seth B.
Seth B.
1664146606
This was my first time at a Trulieve and Tiffany gave me such excellent service! She is super knowledgeable and very helpful with showing me products they sell.
Emylee B.
Emylee B.
1662151828
Nate and Mr. 911 are absolutely amazing! Such great customer service and very knowledgeable. Thank you so much for taking care of me!
Matthew B.
Matthew B.
1659460386
Friendly staff and a large selection. Clean facility.
Best dispensary staff I’ve ever had the pleasure of interacting with. Every time I’m here the employees are kind and welcoming and its mainly the thing that keeps me returning.
Mercedes S.
Mercedes S.
1656932625
No wait when I went, the product and selection is always good . Tourist, you need a Florida medical card( only residents qualify) clean store , good customer service
Alivia G.
Alivia G.
1656637044
Best trulieve ever! The staff is so nice, Mike was very helpful when I had an issue with my cartridge.
Melinda K.
Melinda K.
1656547730
Tiffany is absolutely amazing!! After some poor experiences elsewhere she has been nothing less than a breath of fresh air!!! She is “the people first mantra” Thank you!!!!
Jennifer L.
Jennifer L.
1656521772
Always a lot slower than other dispensaries but they always do you have really good flower choices…. However I’m not exactly sure the whole point of the checking in online when I’ve checked in online reserved my space got in there and then literally watch them take somebody that just walked in off the street ahead of me🙄
shaun R.
shaun R.
1655163549
the Tarpon Location is a great place. the staff is friendly, knowledgeable, and VERY patient. also a nice selection of great productsI LOVE THIS LOCATION!!and mads props to TINA for being patient with me. thank you so much. you're the best
Magini I N I S.
Magini I N I S.
1654641655
Love Me Some Truelieve!!!! …But Even Better….. Love Me All Of The People That Have Assisted Me ThroughSome Tough Months OF RADIATION… Bless Up Each & Everyone Of You!!!! You Know Who You Are!!!! XO
victoria L.
victoria L.
1653830211
Good, knowledgeable, friendly staff, short wait time, good & wide range of products & they have some decent specials once in a while. Parking never a problem.
Radio B.
Radio B.
1648416772
I would like to say this whole process of finding what you need to help you medically can be overwhelming ! But not when you walk into a Trulieve ! They are top notch in customer service , knowledgeable about there product , and help with recommendations, have to give a big thank you to KAT! I was looking for a particular strain and it was not in stock , she not only helped me find something that would help until it was in but said she would call me when it came in !! Your my Cherry 🍒 pie ! Kat ! 😄 thank you to you and the entire staff at Palm Harbor!!!
Excellent trulieve location with friendly and helpful staff! Highly recommended.
Tricia L.
Tricia L.
1643320479
This is a great place to get your medical supply. The staff is friendly and helpful and they are well stocked.
wendy V.
wendy V.
1642291658
Excellent service and great deals. Love that veterans get 20% off!
Christopher H.
Christopher H.
1639497561
Today was my first experience in having to return a product. I was helped by Leah who went above and beyond any of my expectations. The previous day I had taken advantage of a sale that gave me 50% off my entire purchase if I purchased 7 items. I ordered 7 of the 3.5 gram units of flower in different strains. I failed to check the THC % at the store and when I arrived at my house I noticed it was 8% lower than what had been listed online. I did not open anything but was bummed out and went back the next morning. Leah and her manager Lisa worked something out where I could do a straight exchange with the 4 units that I didn’t want with ones I did with a THC% that I wanted in a more desirable strain at no extra cost to me. This is excellent customer service, I was unaware that even though they were unopened returned flower does have to be destroyed. I had intended to just return all 7 items as I was sour on the ordeal (all my own fault) and they absolutely made my day and less product had to be destroyed. Please remember the trulieve staff works incredibly hard dealing with all of their online orders, walk in’s, constantly changing price points because they offer so many different sales. It is our job as customers to make sure our orders are exactly what we expect before they are labeled. If they are not the staff at this location will bend over backwards to help you get what you want. This way flower doesn’t have to be destroyed. Leah and Lisa should both receive raises as their customer service and understanding could not have been better.
jake C.
jake C.
1637800192
Always the most professional and enjoyable experience. Every person you speak to is polite, friendly, and most importantly, an actual person who is just genuinely happy to help. Also, Hector nailed it!
Sawyer H.
Sawyer H.
1637024757
Thank you Leah for your excellent service and being patient with me. I wasn't sure which products were best for me but you walked me through the process to find them. Thank you again!
Donna J.
Donna J.
1635436514
Kaylee was very knowledgeable about the products. Customer service was impeccable. The whole experience was awesome. Thank you
Kelly S.
Kelly S.
1634666499
They are always friendly and helpful. The last time I was there a young man by the name of Dalton A helped me. I commented on what a good job he was doing and he told me it was only his 3rd week. He did a fabulous job for only being there for 3 weeks, he was like a seasoned pro!
Kelly M.
Kelly M.
1632593252
I have been going to this location since they opened. Yes, I know there are others in the area however the customer service at THIS location is unmatched. I have been helped by many here. Most know me by name but today I was helped by a newer gentleman, Andrew. He was very polite, knowledgeable and helpful. Thank you, Andrew!!
Kailey W.
Kailey W.
1631714621
Andrew was really helpful. I appreciate the kindness. Thank you, again!
Dimitrios P.
Dimitrios P.
1631224469
Not offering masks but ask YOU, to have one, or you have to leave...After being a customer for 3+ years and twice failed to prepare my online order (nor notification), I believe that's too rude. If you demand masks in your store, you have to offer one.
RaeAnna S.
RaeAnna S.
1630267996
some associates wearing masks around their chin. I said, "what good is that." Response: "hey, they said I have to wear a mask. They didn't say HOW I had to wear it." I'm really SICK of this attitude. Covid is not a joke.
Breanna A.
Breanna A.
1629499608
Lizzie at the front desk was very polite! She was very helpful and personable and makes a great receptionist! Haley helped me in the back and she was absolutely phenomenal! I had a bad experience today at another dispensary, and she really went above and beyond with her customer service. She also was very knowledgeable and I very much enjoyed interacting with her. Thank you so much ladies and tarpon store !!! Can’t wait to try my new puff co!!!! Great first experience at this store
Brandi C.
Brandi C.
1629313073
Love the TS location! Everyone is always so patient and helpful! Have an Amazing day! ✌️💜💨
Donna L.
Donna L.
1626972753
Ryan was very knowledgeable about the products. Customer service was impeccable. The whole experience was awesome. Thank you
Brittany W.
Brittany W.
1624118850
love this location! everyone is so friendly & always happy to help, but i must say Leah, is awesome! always makes sure i get my discounts as others i have to ask them to add it, she’s always keeping up to date on my points & making sure i get the best deals for the products i’m purchasing & is great at giving advice & pointers on how to use & best ways to get the best effects! i have used the other locations but nothing beats the feeling i get walking into the Tarpon store & everyone remembering me & there to help!
Johnny H.
Johnny H.
1623695592
Hello Fellow Trulievers!!!When the Tarpon Springs location opened I was so excited! So close to my house finally!I haven’t gone back to the Tarpon location since the middle of January.From what I understand there was a change in management around that timeThe first time I shopped in Tarpon before the new year I had a great experience… In fact I had several great experiences after the first time too.… But after the last time I visited… I can assure you it will be my very last time ever stepping foot into the Tarpon Springs location.The staff was sullen and it made me feel gloomy. I overheard several staff members discussing their frustration regarding their schedules not being posted early enough. I also overheard at least four or five consultants comment that they wish they could transfer stores because they were being harassed by the current management team if my daughter was treated like that at her work place I would tell her to walk out and I would handle it from there.Please keep in mind, this was all during one shopping visit. I could clearly hear their conversations while I was in the middle of trying to select my medication and talking with my patient consultant.I am unsure why the previous management team was replaced with this new team. I am 100% sure that until the management at the Tarpon Springs location is improved… I will never step foot inside of that store ever again.I noticed that many of the good associates were no longer there. It was almost as if they knew The store with decline as it has.
Tori R.
Tori R.
1623689883
I always receive exceptional service at the Tarpon springs location! Today I was helped by Leah, she was super sweet and thorough! I also got a freebie pride Trulieve hand sanitizer, so cute! ❤️
Jeff A
Jeff A
1620397476
I absolutely love coming into this store I have been into different stores and not had such good experiences. I have gotten to know the staff very well Lizzie is one of my favorite people to walk in the front door and see sitting behind a desk she's super knowledgeable a lot of the time about different products that they have I just want to say thank you to my Trulieve family keep up the great work
Philip W.
Philip W.
1618483614
For those of you on the Registry, this place is amazing. The staff is knowledgeable about their products, and are quick to recommend the right product for your needs. It feels like a safe place, filled with good people.
Richard H.
Richard H.
1616690724
Very relaxing, welcoming interior of reception area. After a pleasant greeting and quick registration I was taken into the dispensary introduced to Martin. With his knowledge and help I walked away with what I needed. So if your in the Tarpon Springs area check it out. They all had their act together and the patients needs at heart.
J M
J M
1616608267
Always a great staff willing to do anything to help you get your medication. Very friendly and wonderful people. If you want a great experience, Don't go anywhere else but Trulieve. The person who helped me and was exceptional in his advice was a man Named Tim. He was very helpful. Thank you Trulieve.
Skye H.
Skye H.
1616258508
This is my second time at this location even though I live closer to the NPR one. I find Tarpon always has a lot more in stock and isn’t as busy so it’s easier to get in and out. Today my tender was Leah and she was super sweet and made it a speedy process. Thanks Leah!
Craig C.
Craig C.
1614705717
This is the best Trulieve dispensary I have been to. They are efficient, courteous and knowledgeable. Tom helped me today and the experience wad as it always is: excellent. I will be moving to Charlotte County soon and I hope there is a dispensary there that is as good as Trulieve's Tarpon Springs location is.
Kevin S.
Kevin S.
1613921281
This place is great! They have been very friendly throughout. They have no problems with order changes at the counter. They always give me at least 30% off everything. I don't go to any other place
The assistant I got from D, was absolutely wonderful. He went above & beyond for my order. This location will forever be special to me. I have always had a great experience here no matter who is working among the staff. They are phenomenal.
Jacquelyn D.
Jacquelyn D.
1612899031
I truly love Trulieve!! Esp the tarpon springs location! They take good care of me making sure I have my meds correct.... and give me free stuff like this cool shirt!!
Christopher M.
Christopher M.
1612819619
I have been shopping at this location for 5 months. This store has set the standard for great customer service. I'm always greeted with enthusiasm, and the staff has been extremely helpful guiding me through products. Most other places just shove a menu in your face and say "here's what we got", but Trulieve takes the time to show and discuss each product in stock that day. They definitely elevate their customer service to a level I have not witnessed inside of a Florida dispensary before.
Inked R.
Inked R.
1607991339
I was fairly new to the medical dispensaries, and I was thoroughly impressed with how Mike carried me through my time. Just what I expected, covering all aspects of the different types they carried and the uses. He knew everything lol it was really a great experience. I didn't feel as if I was just in a dispensary when I walked in, very professional space, and very impressed by the way mike up kept that feeling each time i've been back. Thanks again much deserved 5 stars!
Kristina K.
Kristina K.
1607855287
It truly makes a difference as a patient when you are treated with respect and not like a dollar sign. I gave the Tarpon Trulieve a try and man could I feel a difference! There were quite a few people waiting when I entered but the gentleman checking me in, Stephen I believe, was very translucent and informative about what was going on. After a few minutes wait I was given to the sweetest consultant Rebeka (Greek spelling like me;) ) who helped me get what I need and even taught me about something I didn't even know existed. GREAT STORE in a time of panic!
Ryguy
Ryguy
1607603091
Sunset Surf your rating doesn’t justify anything. At Truelieve this location and consultants are very exceptional on top of things and is always trying to do better, when it comes to store operations and there patients experience. How dare you give this location that rating. You should change the rating to a 5 star because we all know that’s what they strive for and earn. Even during times of holiday season and this ridiculous pandemic!
Sunset S.
Sunset S.
1607343600
Open to changing review if someone can clarify because my product is 5 star. Not too sure what's going on at this place about flower menu.They say somethings out of stock but have it at the booth over / pitch " what they have" not referring to the entire store. Different pitches for different counters. No clear menu of what's at your store unless you speak up for them to take a look around. I wont be shopping here anymore until you guys fix that. This is like the 2nd or 3rd time this happened here.
Sunset S.
Sunset S.
1607285276
Open to chatting w someone because my product is 5 star. Not too sure what's going on at this place about flower menu.They will say somethings out of stock but have it at the booth over. No clear menu of what's at your store. I wont be shopping here anymore until you guys fix that. This location states incorrect percentage/ strain inventory of what's in stock unless you speak up to look. This is like the 2nd or 3rd time this happened here.
Rygolfer
Rygolfer
1606826932
I have received so much help and feedback from most of all the Trulieve staffers.I just recently went in and Cameron helped me out explaining how to use one of the vapes to be most effective. I couldn’t be happier with the service I get not just from Cameron, but from the whole team! From start to finish It is very exceptional and fun too be around this group of Truelievers! Thank you all for your advice. It shows greatly how much you do care!!! Thank you oh so much!!
James B.
James B.
1603552610
Beautiful store. Kara was amazing. She was very informative and helpful to find exactly what I came in for. I will definitely come back to this store. Thanks Trulieve!
Dan H.
Dan H.
1601318986
I am a creature of habit-and don't like change very much. Even when it comes to trying just new locations of a chain I can be rather timid.I am SO happy that I went and visited the Tarpon Springs location. It's pretty new, from what I understand, and it is an absolutely beautiful store!The staff was very friendly and the service was lightning quick. If you have not been to this location yet, you should definitely plan to stop by - I highly (🤭) recommend!!
Tony F.
Tony F.
1600740911
I love coming here, the store and employees are always immaculate. Surfaces are cleaned and sterilized regularly. Hand sanitizers are everywhere. Staff are professional, courteous and knowledgeable. Personally, I recently had a question about my prescription and Lizzie was more than helpful. Keep up the awesome job Trulieve.
Angela C.
Angela C.
1600654888
Love this location! Super clean, minimal wait and they have everything in stock! Crazy concept! Had the pleasure of working with Logan. He is incredibly knowledgeable in product. We changed a few things in my “sleep” meds and thanks to his recommendations, I cannot remember the last time I slept so well!Thanks Logan and the rest of the staff! I’ll be back!
Cooper G.
Cooper G.
1600634106
Lizzie was so nice and very helpful!!!
Daniel M.
Daniel M.
1600620082
I have been going to this location since they first open. I will say it's been one of my favorite locations to visit in my surrounding area. Very clean and friendly staff and for pretty prompt and organized. I have had the pleasure of working with "Matt" several times as my cashier and he has been amazing. Always very polite and accommodating with proper knowledge and prompt check outs. This is why I am rating this location at a 5 star.
Melissa L.
Melissa L.
1600461836
I love this location! This was actually my 8th store I've been too. I'd come to it more but the stock doesn't compare to what the Clearwater store gets. Anyway, Stephan and Derek were great the other day. I look forward to going back soon.
Santa C.
Santa C.
1600294851
It happens my friend Leah works the front desk so I was greeted with smiles.The guy who helped me pick out a few things to try was very helpful. I was in heaven.
Joel T.
Joel T.
1599334402
Clean, well stocked.
Mike C.
Mike C.
1599261529
I wasn't quite sure what I was speaking of and this gentleman that had helped me this evening knew what exactly I wanted get more people like that thank you for my time thank you Logan S
Alexandra C.
Alexandra C.
1596683501
This place is huge! I don't know if people have caught on that this place is open yet as it's less busy than other locations in the area. As always the staff at Trulieve are friendly and knowledgeable about the products they offer. I highly suggest ordering online ahead of time at trulieve.com regardless of which location you visit to make sure what you want is in stock.
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40545 US Hwy 19 N
Tarpon Springs, FL 34689

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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Trulieve Deals and Discounts

    Everyday Discounts

    1st Order

    60% OFF

    2nd Order

    50% OFF

    3rd Order

    40% OFF

    Veterans Discount

    20% OFF

    Seniors 55+ Discount

    10% OFF

    Industry Discount

    20% OFF

    Pediatric Discount

    20% OFF

    SNAP Discount

    10% OFF

    Birthday Discount

    25% OFF

    Refer a Friend

    50% OFF For You & Your Friend

    ABOUT THIS DISPENSARY

    Trulieve, located at 40545 US Hwy 19 N in Tarpon Springs, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: $15 delivery fee.

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Trulieve is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Tarpon Springs does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Trulieve

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Trulieve in Tarpon Springs online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Trulieve Tarpon Springs Dispensary
    4.6
    Based on 392 reviews
    Yane Z.
    Yane Z.
    1704246356
    So far satisfied with giving this a loc a 2nd chance. Won't mind updating this review to 5 stars as consistency in service and quality continues. It seems to have upgraded from awhile back, thanks.
    Simon R.
    Simon R.
    1703034539
    JodiPhenominal truileve rep and wicked smart with her product info.If i didnt live so far away i would pick this as mt go to storeGive this girl her own store asap!!!!Super quick serviceLike talking witha family member so sweet
    Matthew DG (.
    Matthew DG (.
    1699740582
    This location has thirteen registers. It will have a single person working registers on Saturday, the busiest day of the week, while multiple employees sit in the back not working, just walking back and forth. Extremely slow service.
    Kelsie P.
    Kelsie P.
    1695941298
    I always have a good experience at this location but today was probably the best yet. I checked in early online since I was in a rush and I was called back within 5 minutes. Once back, David took amazing care of me from start to finish. Truly amazing 🌈
    Kay J.
    Kay J.
    1693235352
    Justin and his staff are knowledgeable, and they work efficiently. The online order and check-in make the process very simple and they have good deals. The facility is clean and wheelchair accessible.
    Chris M.
    Chris M.
    1692630044
    I went to pick up my order and was told they couldn't give me my order for the price online until the following day so wasted my time and gas. I go the next day and they had me waiting in the lobby for an hour. Dont get me wrong, the staff was great but the service, not so much.
    Steve
    Steve
    1691779762
    I’ll be honest, I’ve had a couple of transactions at this store with wait times were extra and less than stellar service. Today was different. Pickup order had me in and out in under 8 mins with great service from Justin. Great bud and good service!
    Tamara F.
    Tamara F.
    1691252673
    I used to frequent Trulieve solely. Their products are comparable to AYR, Curaleaf, Muv, etc.. employees are sometimes nice, sometimes not..that part doesnt bother me...my biggest complaint is THE WAIT! Why is it, I can be in and out of other dispensaries in 10 minutes, yet Trulieve makes you wait 20 minutes AFTER youve checked in online from placing an order THE DAY BEFORE, then show you on a waitlist, only not to honor it? Why have an "Express" if you're not gonna honor it?? Heres the thing, HIRE more employees. I've gone to bat for Trulieve on multiple occasions, but I think I'm going to have to take another stance. You're not new at this, how about some efficiency?? Good grief.🙄On a positive note: I cannot blame all employees that do give it their all and try to be as efficient as possible. One of their names is Richard. He is such a gracious and kind person. And then there was Johnny. Such awesome folks, def deserve some kudos!
    Rich D
    Rich D
    1688836752
    Friendly and knowledgeable staff. Convenient to where I live and wait times are never bad at all. Quality products and affordable
    Rebecca T.
    Rebecca T.
    1683664277
    Great experience. Friendly, knowledgeable staff. Guidance towards the right products and strands. Prices are good and fair. Tons of products to try we'll be back.
    Justin O.
    Justin O.
    1682095598
    I was completely new to all of this and the staff has been amazing every single time I come in. They have no problems helping you understand or guiding you. They have been great! A special shout out to "Paddington" AKA Justin the GM I think? And "Jurassic Park", I highly recommend coming to this store to anyone and everyone!
    Vickie B.
    Vickie B.
    1677868409
    I absolutely love this wonderful place and especially the employees❤ No matter what time of day you visit they are all awesome in every way from first entering to exiting! You feel like your visiting family when there! I have been a Trulieve customer since 2017 and at Tarpon Springs since they opened store! Thank you all for being Awesome!!
    Carl Hobbs S.
    Carl Hobbs S.
    1677857984
    Amazing Staff, Quality Products!Fair Prices and Occasionally deals.One suggestion is that you use the points acquired ASAP as this is the only dispensary in where your points expire. I found this out the hard way!My bad for not reading the updated memos, I have yet to receive!🤘😅
    Nathan (.
    Nathan (.
    1667341757
    I shop at this location alot but last time I was in Kat Sold me a Dr Dabber Switch and that device is awesome. Everyone is always nice but Kat always has a smile on her face and is very knowledgeable about the products thank you so much.
    Tiffany B.
    Tiffany B.
    1667160710
    Tarpon Springs has been my home store for the past year now since getting my medical card! Service is always top notch and the staff is always helpful! Tori, Mike, Jon & Chance are absolutely amazing every time I see them!
    Gina C.
    Gina C.
    1666621438
    I have been coming to this location since it opened, which I believe is about 2 years ago now. The staff is super down to earth and friendly, they are always willing to explain things without hesitation, from product details to perhaps why an item hasn't been in stock for awhile. They are very knowledgeable. There never seems to be a long wait and the front desk people are always cool. Jodi helped me on my last visit with a smile, I highly recommend this location.
    Kim R.
    Kim R.
    1666460337
    I don't usually leave reviews, but Mandi was so extremely helpful and her attitude was so positive!! Immediately made me smile!!😃 She's a new face to me, I was impressed with her knowledge!! She explained a lot of information that I had questions about and was very professional about it!! Love her!! In my future visits I hope to get Mandi. Thank you for hiring such a talented young woman. Sorry to ramble, and no I don't know her and have never seen her before. Just please give her some appreciation, she deserves it.
    elizabeth W.
    elizabeth W.
    1665074554
    with the way Trulieve has treated people and taken away points from everyone that isn't right i am disappointed. Kat is an excellent worker and very knowledgeable i would go back and shop at Trulieve just to be able to work with Kat.
    Seth B.
    Seth B.
    1664146606
    This was my first time at a Trulieve and Tiffany gave me such excellent service! She is super knowledgeable and very helpful with showing me products they sell.
    Emylee B.
    Emylee B.
    1662151828
    Nate and Mr. 911 are absolutely amazing! Such great customer service and very knowledgeable. Thank you so much for taking care of me!
    Matthew B.
    Matthew B.
    1659460386
    Friendly staff and a large selection. Clean facility.
    Best dispensary staff I’ve ever had the pleasure of interacting with. Every time I’m here the employees are kind and welcoming and its mainly the thing that keeps me returning.
    Mercedes S.
    Mercedes S.
    1656932625
    No wait when I went, the product and selection is always good . Tourist, you need a Florida medical card( only residents qualify) clean store , good customer service
    Alivia G.
    Alivia G.
    1656637044
    Best trulieve ever! The staff is so nice, Mike was very helpful when I had an issue with my cartridge.
    Melinda K.
    Melinda K.
    1656547730
    Tiffany is absolutely amazing!! After some poor experiences elsewhere she has been nothing less than a breath of fresh air!!! She is “the people first mantra” Thank you!!!!
    Jennifer L.
    Jennifer L.
    1656521772
    Always a lot slower than other dispensaries but they always do you have really good flower choices…. However I’m not exactly sure the whole point of the checking in online when I’ve checked in online reserved my space got in there and then literally watch them take somebody that just walked in off the street ahead of me🙄
    shaun R.
    shaun R.
    1655163549
    the Tarpon Location is a great place. the staff is friendly, knowledgeable, and VERY patient. also a nice selection of great productsI LOVE THIS LOCATION!!and mads props to TINA for being patient with me. thank you so much. you're the best
    Magini I N I S.
    Magini I N I S.
    1654641655
    Love Me Some Truelieve!!!! …But Even Better….. Love Me All Of The People That Have Assisted Me ThroughSome Tough Months OF RADIATION… Bless Up Each & Everyone Of You!!!! You Know Who You Are!!!! XO
    victoria L.
    victoria L.
    1653830211
    Good, knowledgeable, friendly staff, short wait time, good & wide range of products & they have some decent specials once in a while. Parking never a problem.
    Radio B.
    Radio B.
    1648416772
    I would like to say this whole process of finding what you need to help you medically can be overwhelming ! But not when you walk into a Trulieve ! They are top notch in customer service , knowledgeable about there product , and help with recommendations, have to give a big thank you to KAT! I was looking for a particular strain and it was not in stock , she not only helped me find something that would help until it was in but said she would call me when it came in !! Your my Cherry 🍒 pie ! Kat ! 😄 thank you to you and the entire staff at Palm Harbor!!!
    Excellent trulieve location with friendly and helpful staff! Highly recommended.
    Tricia L.
    Tricia L.
    1643320479
    This is a great place to get your medical supply. The staff is friendly and helpful and they are well stocked.
    wendy V.
    wendy V.
    1642291658
    Excellent service and great deals. Love that veterans get 20% off!
    Christopher H.
    Christopher H.
    1639497561
    Today was my first experience in having to return a product. I was helped by Leah who went above and beyond any of my expectations. The previous day I had taken advantage of a sale that gave me 50% off my entire purchase if I purchased 7 items. I ordered 7 of the 3.5 gram units of flower in different strains. I failed to check the THC % at the store and when I arrived at my house I noticed it was 8% lower than what had been listed online. I did not open anything but was bummed out and went back the next morning. Leah and her manager Lisa worked something out where I could do a straight exchange with the 4 units that I didn’t want with ones I did with a THC% that I wanted in a more desirable strain at no extra cost to me. This is excellent customer service, I was unaware that even though they were unopened returned flower does have to be destroyed. I had intended to just return all 7 items as I was sour on the ordeal (all my own fault) and they absolutely made my day and less product had to be destroyed. Please remember the trulieve staff works incredibly hard dealing with all of their online orders, walk in’s, constantly changing price points because they offer so many different sales. It is our job as customers to make sure our orders are exactly what we expect before they are labeled. If they are not the staff at this location will bend over backwards to help you get what you want. This way flower doesn’t have to be destroyed. Leah and Lisa should both receive raises as their customer service and understanding could not have been better.
    jake C.
    jake C.
    1637800192
    Always the most professional and enjoyable experience. Every person you speak to is polite, friendly, and most importantly, an actual person who is just genuinely happy to help. Also, Hector nailed it!
    Sawyer H.
    Sawyer H.
    1637024757
    Thank you Leah for your excellent service and being patient with me. I wasn't sure which products were best for me but you walked me through the process to find them. Thank you again!
    Donna J.
    Donna J.
    1635436514
    Kaylee was very knowledgeable about the products. Customer service was impeccable. The whole experience was awesome. Thank you
    Kelly S.
    Kelly S.
    1634666499
    They are always friendly and helpful. The last time I was there a young man by the name of Dalton A helped me. I commented on what a good job he was doing and he told me it was only his 3rd week. He did a fabulous job for only being there for 3 weeks, he was like a seasoned pro!
    Kelly M.
    Kelly M.
    1632593252
    I have been going to this location since they opened. Yes, I know there are others in the area however the customer service at THIS location is unmatched. I have been helped by many here. Most know me by name but today I was helped by a newer gentleman, Andrew. He was very polite, knowledgeable and helpful. Thank you, Andrew!!
    Kailey W.
    Kailey W.
    1631714621
    Andrew was really helpful. I appreciate the kindness. Thank you, again!
    Dimitrios P.
    Dimitrios P.
    1631224469
    Not offering masks but ask YOU, to have one, or you have to leave...After being a customer for 3+ years and twice failed to prepare my online order (nor notification), I believe that's too rude. If you demand masks in your store, you have to offer one.
    RaeAnna S.
    RaeAnna S.
    1630267996
    some associates wearing masks around their chin. I said, "what good is that." Response: "hey, they said I have to wear a mask. They didn't say HOW I had to wear it." I'm really SICK of this attitude. Covid is not a joke.
    Breanna A.
    Breanna A.
    1629499608
    Lizzie at the front desk was very polite! She was very helpful and personable and makes a great receptionist! Haley helped me in the back and she was absolutely phenomenal! I had a bad experience today at another dispensary, and she really went above and beyond with her customer service. She also was very knowledgeable and I very much enjoyed interacting with her. Thank you so much ladies and tarpon store !!! Can’t wait to try my new puff co!!!! Great first experience at this store
    Brandi C.
    Brandi C.
    1629313073
    Love the TS location! Everyone is always so patient and helpful! Have an Amazing day! ✌️💜💨
    Donna L.
    Donna L.
    1626972753
    Ryan was very knowledgeable about the products. Customer service was impeccable. The whole experience was awesome. Thank you
    Brittany W.
    Brittany W.
    1624118850
    love this location! everyone is so friendly & always happy to help, but i must say Leah, is awesome! always makes sure i get my discounts as others i have to ask them to add it, she’s always keeping up to date on my points & making sure i get the best deals for the products i’m purchasing & is great at giving advice & pointers on how to use & best ways to get the best effects! i have used the other locations but nothing beats the feeling i get walking into the Tarpon store & everyone remembering me & there to help!
    Johnny H.
    Johnny H.
    1623695592
    Hello Fellow Trulievers!!!When the Tarpon Springs location opened I was so excited! So close to my house finally!I haven’t gone back to the Tarpon location since the middle of January.From what I understand there was a change in management around that timeThe first time I shopped in Tarpon before the new year I had a great experience… In fact I had several great experiences after the first time too.… But after the last time I visited… I can assure you it will be my very last time ever stepping foot into the Tarpon Springs location.The staff was sullen and it made me feel gloomy. I overheard several staff members discussing their frustration regarding their schedules not being posted early enough. I also overheard at least four or five consultants comment that they wish they could transfer stores because they were being harassed by the current management team if my daughter was treated like that at her work place I would tell her to walk out and I would handle it from there.Please keep in mind, this was all during one shopping visit. I could clearly hear their conversations while I was in the middle of trying to select my medication and talking with my patient consultant.I am unsure why the previous management team was replaced with this new team. I am 100% sure that until the management at the Tarpon Springs location is improved… I will never step foot inside of that store ever again.I noticed that many of the good associates were no longer there. It was almost as if they knew The store with decline as it has.
    Tori R.
    Tori R.
    1623689883
    I always receive exceptional service at the Tarpon springs location! Today I was helped by Leah, she was super sweet and thorough! I also got a freebie pride Trulieve hand sanitizer, so cute! ❤️
    Jeff A
    Jeff A
    1620397476
    I absolutely love coming into this store I have been into different stores and not had such good experiences. I have gotten to know the staff very well Lizzie is one of my favorite people to walk in the front door and see sitting behind a desk she's super knowledgeable a lot of the time about different products that they have I just want to say thank you to my Trulieve family keep up the great work
    Philip W.
    Philip W.
    1618483614
    For those of you on the Registry, this place is amazing. The staff is knowledgeable about their products, and are quick to recommend the right product for your needs. It feels like a safe place, filled with good people.
    Richard H.
    Richard H.
    1616690724
    Very relaxing, welcoming interior of reception area. After a pleasant greeting and quick registration I was taken into the dispensary introduced to Martin. With his knowledge and help I walked away with what I needed. So if your in the Tarpon Springs area check it out. They all had their act together and the patients needs at heart.
    J M
    J M
    1616608267
    Always a great staff willing to do anything to help you get your medication. Very friendly and wonderful people. If you want a great experience, Don't go anywhere else but Trulieve. The person who helped me and was exceptional in his advice was a man Named Tim. He was very helpful. Thank you Trulieve.
    Skye H.
    Skye H.
    1616258508
    This is my second time at this location even though I live closer to the NPR one. I find Tarpon always has a lot more in stock and isn’t as busy so it’s easier to get in and out. Today my tender was Leah and she was super sweet and made it a speedy process. Thanks Leah!
    Craig C.
    Craig C.
    1614705717
    This is the best Trulieve dispensary I have been to. They are efficient, courteous and knowledgeable. Tom helped me today and the experience wad as it always is: excellent. I will be moving to Charlotte County soon and I hope there is a dispensary there that is as good as Trulieve's Tarpon Springs location is.
    Kevin S.
    Kevin S.
    1613921281
    This place is great! They have been very friendly throughout. They have no problems with order changes at the counter. They always give me at least 30% off everything. I don't go to any other place
    The assistant I got from D, was absolutely wonderful. He went above & beyond for my order. This location will forever be special to me. I have always had a great experience here no matter who is working among the staff. They are phenomenal.
    Jacquelyn D.
    Jacquelyn D.
    1612899031
    I truly love Trulieve!! Esp the tarpon springs location! They take good care of me making sure I have my meds correct.... and give me free stuff like this cool shirt!!
    Christopher M.
    Christopher M.
    1612819619
    I have been shopping at this location for 5 months. This store has set the standard for great customer service. I'm always greeted with enthusiasm, and the staff has been extremely helpful guiding me through products. Most other places just shove a menu in your face and say "here's what we got", but Trulieve takes the time to show and discuss each product in stock that day. They definitely elevate their customer service to a level I have not witnessed inside of a Florida dispensary before.
    Inked R.
    Inked R.
    1607991339
    I was fairly new to the medical dispensaries, and I was thoroughly impressed with how Mike carried me through my time. Just what I expected, covering all aspects of the different types they carried and the uses. He knew everything lol it was really a great experience. I didn't feel as if I was just in a dispensary when I walked in, very professional space, and very impressed by the way mike up kept that feeling each time i've been back. Thanks again much deserved 5 stars!
    Kristina K.
    Kristina K.
    1607855287
    It truly makes a difference as a patient when you are treated with respect and not like a dollar sign. I gave the Tarpon Trulieve a try and man could I feel a difference! There were quite a few people waiting when I entered but the gentleman checking me in, Stephen I believe, was very translucent and informative about what was going on. After a few minutes wait I was given to the sweetest consultant Rebeka (Greek spelling like me;) ) who helped me get what I need and even taught me about something I didn't even know existed. GREAT STORE in a time of panic!
    Ryguy
    Ryguy
    1607603091
    Sunset Surf your rating doesn’t justify anything. At Truelieve this location and consultants are very exceptional on top of things and is always trying to do better, when it comes to store operations and there patients experience. How dare you give this location that rating. You should change the rating to a 5 star because we all know that’s what they strive for and earn. Even during times of holiday season and this ridiculous pandemic!
    Sunset S.
    Sunset S.
    1607343600
    Open to changing review if someone can clarify because my product is 5 star. Not too sure what's going on at this place about flower menu.They say somethings out of stock but have it at the booth over / pitch " what they have" not referring to the entire store. Different pitches for different counters. No clear menu of what's at your store unless you speak up for them to take a look around. I wont be shopping here anymore until you guys fix that. This is like the 2nd or 3rd time this happened here.
    Sunset S.
    Sunset S.
    1607285276
    Open to chatting w someone because my product is 5 star. Not too sure what's going on at this place about flower menu.They will say somethings out of stock but have it at the booth over. No clear menu of what's at your store. I wont be shopping here anymore until you guys fix that. This location states incorrect percentage/ strain inventory of what's in stock unless you speak up to look. This is like the 2nd or 3rd time this happened here.
    Rygolfer
    Rygolfer
    1606826932
    I have received so much help and feedback from most of all the Trulieve staffers.I just recently went in and Cameron helped me out explaining how to use one of the vapes to be most effective. I couldn’t be happier with the service I get not just from Cameron, but from the whole team! From start to finish It is very exceptional and fun too be around this group of Truelievers! Thank you all for your advice. It shows greatly how much you do care!!! Thank you oh so much!!
    James B.
    James B.
    1603552610
    Beautiful store. Kara was amazing. She was very informative and helpful to find exactly what I came in for. I will definitely come back to this store. Thanks Trulieve!
    Dan H.
    Dan H.
    1601318986
    I am a creature of habit-and don't like change very much. Even when it comes to trying just new locations of a chain I can be rather timid.I am SO happy that I went and visited the Tarpon Springs location. It's pretty new, from what I understand, and it is an absolutely beautiful store!The staff was very friendly and the service was lightning quick. If you have not been to this location yet, you should definitely plan to stop by - I highly (🤭) recommend!!
    Tony F.
    Tony F.
    1600740911
    I love coming here, the store and employees are always immaculate. Surfaces are cleaned and sterilized regularly. Hand sanitizers are everywhere. Staff are professional, courteous and knowledgeable. Personally, I recently had a question about my prescription and Lizzie was more than helpful. Keep up the awesome job Trulieve.
    Angela C.
    Angela C.
    1600654888
    Love this location! Super clean, minimal wait and they have everything in stock! Crazy concept! Had the pleasure of working with Logan. He is incredibly knowledgeable in product. We changed a few things in my “sleep” meds and thanks to his recommendations, I cannot remember the last time I slept so well!Thanks Logan and the rest of the staff! I’ll be back!
    Cooper G.
    Cooper G.
    1600634106
    Lizzie was so nice and very helpful!!!
    Daniel M.
    Daniel M.
    1600620082
    I have been going to this location since they first open. I will say it's been one of my favorite locations to visit in my surrounding area. Very clean and friendly staff and for pretty prompt and organized. I have had the pleasure of working with "Matt" several times as my cashier and he has been amazing. Always very polite and accommodating with proper knowledge and prompt check outs. This is why I am rating this location at a 5 star.
    Melissa L.
    Melissa L.
    1600461836
    I love this location! This was actually my 8th store I've been too. I'd come to it more but the stock doesn't compare to what the Clearwater store gets. Anyway, Stephan and Derek were great the other day. I look forward to going back soon.
    Santa C.
    Santa C.
    1600294851
    It happens my friend Leah works the front desk so I was greeted with smiles.The guy who helped me pick out a few things to try was very helpful. I was in heaven.
    Joel T.
    Joel T.
    1599334402
    Clean, well stocked.
    Mike C.
    Mike C.
    1599261529
    I wasn't quite sure what I was speaking of and this gentleman that had helped me this evening knew what exactly I wanted get more people like that thank you for my time thank you Logan S
    Alexandra C.
    Alexandra C.
    1596683501
    This place is huge! I don't know if people have caught on that this place is open yet as it's less busy than other locations in the area. As always the staff at Trulieve are friendly and knowledgeable about the products they offer. I highly suggest ordering online ahead of time at trulieve.com regardless of which location you visit to make sure what you want is in stock.
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