Mel is who assisted me today and many times before. She’s always a pleasure, very polite and knows a lot about the product. 5 stars to her !
Very good flow, and great employees! Hardly ever have any kind of wait! It's easy squeeze lemon peasy! They are very knowledgeable as well! You feel like part of the family.
This is my go-to. I really like coming here I get good deals and everything is yummy. My budtenders, they listen to what I need and what I like and if they see something that they think that I would like they recommend it. I've gone to a few other dispensaries, and I find that the bartender talks about them self an about what they like. I myself being in retail I like to listen to what my customer needs and what they like so I can recommend the correct thing for them. That's what I love about this dispensary they listen. I will continue to be a customer here all of the bartenders here are knowledgeable and in great attitude. I could not say enough about this dispensary and the people that work here.
Friendly and helpful staff in a professional yet pleasant atmosphere. They are always improving and providing new products and services, and keeping us informed of sales, is a great perk!
Got waited on by Wyatt today and he was awesome definitely changed my opinion of this location, super knowledgeable and the staff in general was so nice! Update… this dispensary went from being my least favorite to one of my absolute favorite places. Each experience with different employees has been great, they are knowledgeable and kind and the system that have in place for getting thru lists of customers is quick and streamlined.
This is a great dispensary. I have been to a few in the area and this is the one I keep coming back to. They have good strains and fair prices. Great customer service as well. I will continue to frequent this dispensary as long as I live in the area.
It's hit or miss with the customer service here. The males are wayy more friendly than the females. They seem to have gotten better with their wait times. The bud is decent.
The staff is always so inviting, knowledgeable and insanely patient. The quality in their products is unmatched and their variety of strains and multiple mediums of application always keeps my medicine cabinet well stocked. Tatiana is one of our favorite bud tenders, thoroughly checking through each order to make sure not only that it is filled accordingly but that the patient is also fully educated on what it is they’re using for their specific needs. Thanks you Trulieve for always being there when we need you!
The staff is always friendly and helpful. Being able to use waitly to help get through the busy times is amazing. I almost always order ahead, making it even more convenient and simple. Bee is one of my favorites, Jocelyn and Wyatt are also wonderful. I am unsure of the other peoples names, but honestly I have never had a bad moment with the staff here at Titusville. They have all been amazing and quick to help. Best Trulieve I have ever been too.
Jocelyn is very good at her job and it’s only been a week. she is very polite and respectful. She got me in and out of there. Very good team the Titusville dispensary has.
Love love love these people here! Everytime I come they are so helpful and are so great! They are also so good at getting people in and out in a timely manner!!! Went there yesterday (it was packed!) Jocelyn helped me and she was awesome and so sweet!!! Was in and out within 20 minutes! Awesome staff!!!!!
My first time at a dispensary today and and the whole staff was extremely patient and helpful.. Bee was especially helpful on informing me on how it works and all my options. She is lovely and The energy here is great 🙂
The past few times Amanda has helped us out. She is extremely knowledgeable, helpful, friendly, and professional. She makes us feel comfortable in the decisions we make. I can’t stress enough how much we appreciate her. She is truly an A+ representation of the company.
Always quick service. Everyone is super helpful. Tatiana never lets me forget to get my punches on my discount cards & is always ready to answer any questions I have. Have been here many times & will be returning many more!
Tatiana is easily the best budtender Trulieve has. She’s always a pleasure to deal with. You got a great one Trulieve, don’t let her go!
I love coming here, I always get great help and customer service from my girl Tatiana. The lines are usually short with less than 10 minute waits.
This Titusville location is my go to for all my medical needs they have a wide array of medical products to suit your every need. All the bud tenders at this location are very knowable about the products they carry and take the time to make sure you get what you need. If you get a chance to go and see Tatiana tell her I said hey, she is one of the best !!
David was very helpful with my pick up order today. Had some technical difficulties but he handled it all so well and helped me get everything I needed. Thank you!
I just love the Titusville branch and their staff, especially Tatiana! She is the sweetest, kind and is knowledgeable about the products. She makes you feel so welcome. Will always shop at this location.
Bee is always the absolute sweetest every time i go in! She always tells me about the latest deals, make sure I’m up to date on all the know, and I always leave with a smile!
The staff are all so nice, patient, helpful, and professional. My transactions go smoothly every time, both with pick-up and walk-in orders. This dispensary is my favorite one I've been to so far!
I always have the best customer service when I see Tatiana at Trulieve. She is so friendly and helpful! She is very knowledgeable about the products and you know she will make sure you are happy before you leave! ✌️
Got waited on by Wyatt today and he was awesome definitely changed my opinion of this location, super knowledgeable and the staff in general was so nice!
The staff here are all really nice. They give honest recommendations. If they don't have an opinion themselves, they ask a coworker. Usually get to chat with them a tad too.
Best dispensary in my area make sure you watch out for the sales every day and you can save a lot. They let you use 3 discount’s for new customers and you can use them at different times 60% off 50% off and 40% off. Make sure you use those discounts on items that never go on sale like tinctures, concentrates, and other certain products depending on what your preference of medication is. Don’t waste your $ and do the research. They also have a great customer service line. Make sure to place your order ahead of time to skip the line.
I love coming here! But I'ma need for more cashier's to be on the clock. The staff move to slow and it's only one one person signing us in as we come through the door. I think people who have ordered online should be able to be seen first before the walk-ins. The express online sign in is slow too they take forever to confirm your order so it's impossible to click express. Please get more staff every register should have an employee at it. Why have all them registers if you not going to use them.
Always nice staff sometimes it's busier than others but they always get it done. Good product, and they do have some nice sales. Also give good recommendations if somethings not working for you.
The dispensary is very clean. The guy working the desk was nice & as he checked me in he asked if I had any questions. (Nope. I pre-plan & take pics of what I want!🙂) Even though it was a slow day, I've always had good interactions with other clientele. Let's face it. We're all there for a common goal even if the reason(s) may be different. Trulieve has good sales & a wide variety of choices. This store is conveniently located, with several other stores nearby, so you can get other shopping done in 1 run!! I hope relief is on the horizon for you!!
I don't even know where to begin. The older woman working the front desk was openly having a racist conversation infront of customers. She did apologize after I said something but that does not excuse that behavior. Especially at one's place of employment. Do better.
Absolutely amazing staff, very knowledgeable, helpful and kind. They answer all of my questions with intelligent responses no matter how crazy of a question, they are never condescending. The prices are amazing, they have really good deals going all the time, the selection is pretty extensive and all of their products are good. A big thing for me is good customer service and they have some of the best customer service. Will recommend to everyone.
Titusvilles Trulieve is the best, all the staff are super knowledgeable and always friendly. Especially Cinzy, she always knows the answers to my questions and her people skills are on point. I know I'll see happy smiling staff members when I come here.. Jake is great, and the manager I think his name is Blake, bald head, super friendly wish I caught his name because he super deserves a shout out
Long wait all new people old one were very friendly helpful now it's just rude. Accidently got the wrong one asked then to change it out he very rudely told me he didn't have time. This trulieve is way better than most.
Unbelievable experience!! Ordered online early in the am..called customer service multiple times was told order is “open” and in process to get filled. Went to store almost 5hours later to be told rudely that they were out of my selection. Was a very big fan, but with the extended long waits and NO CUSTOMER SERVICE SKILLS I willBe no longer using this dispensary. Many other dispensaries that are friendly and helpful and actually know what they have in inventory.
This is a surprisingly spacious store for its location. They also said that they are in the process of renovating the lobby, so that will be a huge plus. Honestly, the worst thing about the visit was the other shoppers, which is not within the store's control. Thank you for your assistance, as well as having professional staff
This store has gone down hill. The waiting times have grown to 45 minutes or longer with an express order! Product is good but the service sucks. Shopping elsewhere is HIGHLY recommended.
I usually have a good experience here. Sometimes the wait times are long so I'll do an Express pickup and have to wait 10 to 15mins, but for the most part I get it and out pretty quick. The staff is super friendly.I had to stop buying their pre-rolls because they always canoe on me, but I'm happy with everything else
Honest review here and it’s a hit or miss with their flower. The prices are crazy when jungle boys charges less for their premium 8th at 45 dollors for way better quality. Trulieve is decent and I shop their a lot but man it doesn’t hold a candle to jungle boys and that is the honest truth
The Titusville location is probably my favorite out of the entire Melbourne area quick very helpful. Staff are always friendly and ready to help and when I mean you could show up literally like 6:30 PM and wait less than five minutes it’s worth the trip compared to Merritt Island, which is anywhere between 15 to 40 minutes and the Melbourne location which I’ve heard was an hour and 30 minutes which is true is wild so if any of the other locations have disappoint, you give the Titusville location a try you definitely won’t regret it
Edit: Kenyatta is wonderful and should be mentioned as part of a great experience! I'm always happy when I shop here. The entire staff is kind, compassionate, knowledgeable and friendly. The product and prices are always the best. Thanks!
Tatiana always ensures all discounts and promotions are processed correctly and is always willing to help and provide excellent recommendations and is super knowledgeable if you ever need help or want to make sure your transaction is done right ask for her she’s amazing
On top of the fact that the quality of their product is the best in Florida but the customer service experience @ the Titusville location is even better. I have been going since they opened and they always make me & my caretaker feel like family. The attention to detail and the knowledge they all have is amazing and so helpful. I need to give out a couple of shout outs for their outstanding customer service & knowledge: Kenyatta and Rachael, and all the managers! Thank you all for your kindness!!!
Big thumbs up to Titusville Trulieve.Best dispensary in the county by far…..a wide variety of products, excellent quality, great staff…..the place has everything. I’ve never walked out unsatisfied.Friendliest atmosphere of any dispensary I’ve visited. I’m a regular now and highly recommend!
This is by far my favorite location.... always a pleasure to see Racheal. She is super nice, attentive and always has a smile on her face 🙂 thank you for all your effort you put into making customers like me happy!
This location is by far my favorite. Not only are they always in stock of what I need but I always have endless options on my medication. The lines are never too long especially when compared to other Trulieve locations. The employees are awesome and always remember my name. Thank you to Austin, Alana, Tati, Kenyatta, Rachael, Craig, Alex, and the many more Trulieve Titusville consultants who are dedicated, hard working, and a bright spot in my day. I appreciate you all. -Mel
First time at Titusville Trulieve location. Loved how clean & organized the store is. Friendly personable staff as soon as you enter the door ( Jordyn & Emily) & when I went to place my order, Kenyatta was very informative as to which products would work the best for me. Hands down, an excellent experience & would recommend this location!
A very busy Saturday seems everyone want to get in before the rain. No problem in Titusville they had the A team working. Including Tatiana who greeted everyone with her smile. And Kevyyatta the whole crew working today was fast efficient and making sure your needs were taken care of. Thank you Titusville Trulieve you never disappoint.
I have been going to this location a couple of years now and more times than not I am very happy with my experience. They have been streamlining the check in process which has greatly reduced the wait times. The staff is helpful and friendly but for sure there are two members that stand out. Tatiana and Kenyatta go above and beyond to be compassionate and to make sure you are happy with your products. They are both very knowledgeable and frankly if they weren’t working here I would hesitate to continue giving this location my business.
Good quality product with the SWEETEST EMPLOYEES! Well especially Tatiana & Kenyatta! 🥰 Those two are EXCELLENT at their jobs! They are knowledgeable, quick and beyond caring like most of the staff at this spot! I also really like Trulieves products! I've been going to this one for over a year now and they have remained my favorite for quality, price, and employees!
Placed an online order and it was picked and ready within 15 minutes. Excellent service, great store & nice selection.
Just moved here and was glad they had 1 Trulieve always great customer service and in and out compared to many Orlando locations 👎
Can't speak highly enough of this establishment. It has a sedate atmosphere, the staff are awesome, and knowledgeable about the products. Pleasure doing business here.
Kenyatta always works hard to make sure I get the right meds to fit my needs. She’s calm and you can relax just knowing she’s got you covered.
I really enjoyed my first and second visit at Trulieve.This time Kenyatta was a great help to me and explained everything great.Love this place already!
They are my favorite dispensary. I have had great service every time with all the staff there. My last visit Chris was extremely helpful with answering all my questions.
Man the staff here is💯. It doesn’t matter who I’ve dealt with it’s been a great experience and they make sure you get what you’re looking for. Shoutout to Kenyatta in Titusville for always getting me right. It feels good going into a business and feel like you’ve known the staff your entire life. Hey what can I say we’re like one big Highppy family. NOW PUT IT IN THE AIR
Titusville Trulieve: False Ads, Staff Liars, and No Refunds*(Please see review update below)I am writing this review of the Trulieve dispensary in Titusville Florida after my THIRD negative experience at this business, my THIRD time either placing an online order or simply driving to their location only to leave empty handed.But not quite empty handed on my last departure; I was given a store credit for close to $100 (the cost that I paid) after Trulieve falsely advertised several non-existent store products and then refused to refund the cost.Titusville Trulieve is like a pharmacy that, will happily dispense ANY LESSER dosage of the medication without the courtesy of even informing the patient! For example, you are prescribed 600mg of ibuprofen for pain and your pharmacy advertises that they have 600mg of ibuprofen and then the pharmacy unilaterally decides that 150mg of ibuprofen is good enough for you to take, and to pay for.Note: I was informed in-person in the Titusville Trulieve by a female sales rep that the product is exactly as advertised on the Trulieve website, so imagine my surprise when after I paid for my purchase I discovered that the sales rep lied, and I cannot get a refund. In the streets (I’m from Brooklyn) this is known as “a drug deal gone bad”, and it is easy to understand why historically these incidents definitely do not end with a store credit.Titusville Trulieve staff will give you a mumbled lame excuse about different batches, and will state that “…the Trulieve ads are not true for every location.” Other dispensaries have different batches and different locations, but know what they are advertising and selling (especially when you inquire in person the dispensary). I’ve had another dispensary over 40 miles away deliver exactly what I ordered on multiple instances (I cringe to even think about a delivery order from Titusville Trulieve).I am prescribed medical cannabis for chronic back and neck pain (1 lumbar spine surgery and 2 cervical spine surgeries), and Florida is not the first US state in which I’ve been prescribed medical cannabis. Purchasing medical cannabis from Titusville Trulieve is just like buying marijuana from a sketchy street dealer: You Don’t Know Exactly What You Are Paying For.2/26/2022*Update to the next day offer by Trulieve owner to “make it right” by providing an additional, one-time 10% discount.The 10% discount is not stackable with my Veteran and Senior discounts, is only a symbolic scam, and does not “make right” the instances where I traveled to your dispensary on the strength of the fraudulent listings on your website only to have to travel to other dispensaries, INCLUDING THIS MORNING when I drove (with your worthless store credit) to a Trulieve dispensary in another city (64 mile round trip) only to discover that this dispensary ALSO DID NOT HAVE ANY OF THE ITEMS THAT I WANTED THAT ARE ALMOST PROUDLY LISTED ON YOUR WEBSITE.You want to make it right? REFUND MY CASH PAYMENT!
Best on the space coast ! great people , good deals and convenient location. always smiling faces 😁 I recommend Highly.
Everyone is super sweet every single time I go over and it's never busy . Its a great dispensary.
Really nice place. I ordered online and got a message a few minutes later my order was ready for pickup. Went in and was on my way quickly.
All the ladies and gentlemen are always very nice and helpful love this trulieve.
The absolute worst place to get your medicine if you like 30 minute wait and customer service fit for a prison inmate then this is your spot. Absolutely disgusting literally trulieve is the dollar tree of dispensaries DO NOT WASTE YOUR TIME OR MONEY HERE
Very helpful and informativeAddendum: for the past 6 months my 3.5 gram containers have had the foil seal peeled on at least one of the 2 I buy a week and it's at least a 1/4 of a gram light.. On top of that you have the most unsupported website I've ever seen . Why do I wait for product to post and after I order the site crashes? I am filling a complaint with the state...
Great store Trulieve my favorite despinsery hands down. Best concentrates always coming up with new techniques for extractions.
Great place. Your greeter is great, customer service POS employees someone's come off as rushing. Otherwise great place. Great options.
Used to be great customer service but it has gone down hill. Half filled orders after saying it was filled.
Staff is awesome! Great customer service!You guys freaking rock!!
Never has dab products, always out of stock. Went to pick up a order after not using them for over a year due to being out of stock constantly, denyed me service because they require a mask, if they require them they need to provide them to there patients like any other medical facility. I will keep using curaleaf, there deals are amazing & always stocked with product. Dont waiste your time, this store is a joke.
They constantly send emails and text messages telling you of the Great deals they have and then when you go online to order they're always out of stock I mean five seconds after I get the text they're out of stock they want tips and their service is garbage I will not use this place anymore I just assumed go to the black market
Awesome & knowledgeable staff. Sometimes they are short on product especially ground.
I absolutely love Trulieve the products and staff. I am a regular there and the employees truly care about "our" well being. I always get the best treatment Cassandra gave me the best service tonight and got me the best deals she could. Love you guys thank you.
Better going to liberty health than this place. And that’s for all trulieves.
I live in Merritt Island and there is a Trulieve 3 minutes from my house. The Merritt island stores absolutely unprofessionalism and lack of customer service has forced me to find my medicine elsewhere. I am just so glad for the Titusville store because of Patient Consultants like Kenyatta. Kenyatta’s unique softness and customer attentiveness saved what little faith I had left in trulieve. Maybe you should consider promoting some of the staff in Titusville to management and send some help to the other side. Thank you Kenyatta and the Titusville Trulieve staff!
I was helped by Danielle who by far exceeded my expectations as a patient consultant. She understood my needs and helped me select the right product, with a smile! (Behind the mask) thank you.
The service was excellent, they had several items that I was interested in and I really enjoyed the first time patient discount.
Trulieve in Titusville Fl has some really good people.Casanda was especially helpful on my last visit, she knows her stuff and is always super nice to talk to.Will always enjoy my visit when she's my budtender.
Great staff.Associate Tanner at the Titusville store has been a great help to me.as I deal with Cancer.One of the nicest you men I have met in many years.
Staff is always friendly and professional and I always get what I order. Also I check in online so I only have to be in the waiting room for a little while, usually very fast service. Love this Trulieve!!
In store inventory never matches the online inventory so even if you place an online order the chances of them having what you actually want are very slim. In order to come inside to see what they actually have available they require you to wear a mask, regardless if you are fully vaccinated or medically excused. Won't go back here.
Amazing team!! Hassle free returns actually mean hassle free. There was a problem with a lid on one of the products so it spilled and the supervisor helped me exchange it for a new product. I was in a hurry on my lunch break and they helped me so quickly and kindly
Only dispencery I've found so far that has different varieties of edibles. Fast and friendly service also. Definitely recommend.
Great place great product. Always a great experience. In and out never a long wait. Some of the best products ive tried. It is a little expensive but your paying for quality not quantity here.
Fast friendly whether it's a walk-in or a pickup friendly atmosphere I'll welcome you at the door there is a security officer at the door so especially like me a lady feel safe walking in as well as safe walking out to my car. Everyone is very informed even if you don't know what it is you're going for whether I think axiety or pain what your specific needs are , every time I personally go there they are specific needs it most of the time and they're really not that expensive you can also learn points do you save on your next visit and I'll send you a daily text message letting you know of any updated sales A+ rating
Danielle was so helpful and amazing on what is one of this places busiest days of the year! I always have an easy time and they usually have what I'm looking for. Customer service is top!
This location always gets 5 stars. I get my orders delivered more times than not and I just want to say the delivery people I have had are AWESOME! Brook is a real sweetie as is Jill. Both of them are always willing to listen to me which helps a lot being new to Florida. My dogs love Jill and want to invite her over for dinner again.😊 I also want to say that every Trulieve person I have ever dealt with has been great. Thanks for everything Trulieve.
Their website is consistently and constantly inaccurate. Which makes online orders for flower unrealistic. Though they put online orders ahead of walk ins no matter how long you've been there. Not worth the wait. Would not recommend
I'm still really new to this and the awesome gal I had today was so sweet! She walked me through and explained it a lot with a great attitude! Thank you for your great service!
Best product and staff hands down. Only place I'll spend my $ (legally) lol
Multiple times I've gone to the shop and they have been out of product.It's been interesting, I'm on home delivery. Delivery specialist did an excellent job helping me with all my needs.No more in-store unmasked people.
The staff at Trulieve are the kindest, most caring people . Always a large selection of products and strains to choose from. Everyone there is very well informed, and if they don't know and answer, they find someone who does.
Love the staff and supply. I have no complaints 😌 for ones who are medicated have quite the hostility when it comes to their needs/wants. Have respect, be thankful and geez just wear a mask 😷 JS, no need to get all upset 😘
Multiple times I've gone to the shop and they have been out of product.It's been interesting, I'm on home delivery. My last order had some huge stems. That never happened in Colorado or Michigan dispensaries. See foto.
Love it!Such a great place. Feels like I am walking into Cheers, everyone knows your name. All the care team are wonderful, especially Vinny. All my questions are answered with knowledge.
Trulieve has very knowledgeable employees. I'm very happy with the variety of medicinal delivery methods they offer. I really love the Trupowder and the new edibles too! Jill and Brooke are awesome! Whenever I receive a delivery order from them, they are always so friendly and right on time and always able to answer any questions I have. I highly recommend Trulieve for their top quality products and their friendly, helpful staff. Wow, they're even delivering on Christmas Eve! Trulieve Titusville is the best! 🙂
5 Stars all the way. The Trulieve Titusville location is hands down the best. Especially Brooke from the delivery team, she’s always so nice and helpful and truly goes above and beyond for her customers. Thank you so much!!!
I just received my delivery from Julia and Robin (ladies if I misspelled your name or got it wrong I apologize). They was very professional, courteous, and arrived during the time they specified. This is my second or third delivery and each one was exceptional. The whole reason I started getting my products delivered was the crazy wait times going to the actual dispensary. On several occasions I had to wait 30 plus minutes just to grab a couple of items, which in my opinion is too long. Thanks to Trulieve delivery service or you would have lost a customer.
Today I had a delivery with the team led by Brooke. Needless to say, Brooke was friendly and professional. I appreciated the phone calls ahead of time to confirm my order. She showed up at my door at the time she predicted and everything went smoothly again. Thanks Brooke and to all of the team.I had my first delivery from your delivery team Jill and Roger. I cannot believe how smoothly the process was. They gave me updates the day before and the day of the delivery. They let me know when they were close by. The actual delivery process was as easy as could be thanks to them
Trulieve has very knowledgeable employees. I'm very happy with the variety of medicinal delivery methods they offer. I really love the Trupowder and the new edibles too! Jill and Brooke are awesome! Whenever I receive a delivery order from them, they are always so friendly and right on time and always able to answer any questions I have. I highly recommend Trulieve for their top quality products and their friendly, helpful staff.
I've had great experiences with Truleive Titusville. Their products are top shelf, and their staff is amazing. Their delivery driver, Jill, is extremely knowledgeable and helpful. She's kind, patient, and she even brings a treat for my dog! We both look forward to her visits 🙂
What a great location and great selection. it's unlike other dispensaries that don't have much of a selection if one or two strains of flower. Jill was extremely helpful. You can tell even behind the mask she's smiling. She's great at explaining any questions I may have. Jill keep up the awesome work. Look forward to seeing you soon!
Thank you Kenyatta for not only your awesome vibes, great customer service, but also for your eagerness to want to help every patient you encounter!! It was refreshing! You won my vote and business! My first two times at Trulieve were at the one by Lady Lake. Both times were terrible experiences! You guys in Titusville are awesome! Keep doing what you’re doing! I’d definitely recommend this location over many of the other ones!
I've been going to this store for two and a half months and I have always had the best experience at this establishment. The staff are patient and friendly, the store is clean and strict about social distancing, and there's almost always something new to try at a reasonable price. I've had some amazing times purchasing with this staff, including Lisa and Sarah, and have never felt so loved at a medical shop.Thanks so much, guys!Edit: Shana has also been a huge help! These people have never let me down.
Since the pandemic appeared I have been getting deliveries instead of visiting the stores. Brooke has been awesome! She always checks my orders to make sure they are correct and delivers them on time ,every time.
Friendly and knowledgeable staff. Willing to walk one through anything one may not be familiar with.
I couldn't believe that I could be more pleased with Trulieve Titusville but each time I visit this location my experience is better than my previous visit. First of all I would like to send out a big thank you to Jill. Today she made my life much easier by relieving me of a huge stress. Jill you are awesome. You are my go to person from today on. I would also like to thank Brook for being the best delivery person ever. Dylan never fails to greet me with a smile as I walk through the door even when he is very tired. I also want to thank Sarah. Very sweet and always ready to help. Actually everyone I have dealt with at this location has been very helpful and courteous. Thank you Trulieve. 🥰
I am an avid Trulieve(r) I have placed pick up orders and just walked in. The customer service is always superb from the doormen to the bud tenders. The other day I did a delivery out of convenience and it was such a smooth and easy process. Well worth the $15 delivery fee! Brooke was my delivery driver today and wow! She was accommodating and so sweet. Made the whole process easy peasy! I would (highly) recommend and I will be using it more often in the future! Thanks again Brooke, you are amazing!!
Wonderful staff. Great job all the time. I travel from Melbourne, and it's worth the drive. Sarah is really nice, she let me know the answers to all my questions. The Melbourne one is great too, I just prefer this place. The people are friendly, its usually pretty fast, great place for sure.
Very pleased to have Trulieve come to Titusville. I started treatment following one of my Medical Doctors suggesting doseage types etc. for the treatment of stage 3 Prostate cancer. So far so good.The staff at the Titusville Store are so consistently polite and consistant overall.As a customer you know what to expect.Thank all you wonderful staff
Love love love this place. Quality value and service with a smile
The Trulieve team has provided me with an exceptional experience each time I've interacted with them. I typically utilize their delivery option and regardless of who the courier is, their delivery team is always friendly and helpful! They always call the morning of to confirm my delivery and send me updates regarding their arrival time. Jill Renae even brings treats along for my puppy! Overall, I am very satisfied with Titusville Trulieve and recommend them to anyone seeking quality medicine provided by a wonderful team of individuals!
Great medicine, staff and location. Normally can get in and out withing 15mins.
One of my favorite local dispensary with very friendly staff and a nice quality product
Best on the space coast ! great people , good deals and convenient location. always smiling faces 😁 I recommend Highly.
First time @this location. Usually go to Melbourne. Titusville had a better selection & no wait time. Will be my new to go to place
Great overall customer service and wide variety of products and strains. The staff is very friendly and happy to answer any and all questions you have. They have been my go to dispensary since I started medical. Highly recommend Trulieve of titusville.
I love this store. Great selection and customer service. I want to work for this company!
I was referred to the Titusville location by a friend. This is all kind of new to me so there’s so there’s a lot of info. Crystal helped me and was so good. She was sweet and knowledgeable, and really helpful. But when I got all the way back home, the battery I’d bought didn’t work. Therefore, I couldn’t use my medication. I called and spoke with Blake and he was also wonderful. I was upset, not with Trulieve, but with the situation. I wasn’t able to get back up there. He was empathetic and kind. He set up delivery/exchange of a new one which happened the next day!! Brooke arrived early in the day and she was equally nice and customer service oriented. She even tested my new battery before leaving. Thanks to Crystal, Blake, and Brooke, I’m a Trulieve fan.
Really awesome experience. My first time in a medical dispensary in Florida. The young lady was very helpful, knowledgeable and patient with me. They offer a veteran discount and I encourage everyone to try them out.
Customer service is always on point! Jill is amazing! She even followed me to my car with her umbrella so I wouldn't get wet. ❤️
I've been going to this store for two and a half months and I have always had the best experience at this establishment. The staff are patient and friendly, the store is clean and strict about social distancing, and there's almost always something new to try at a reasonable price. I've had some amazing times purchasing with this staff, including Lisa and Sarah, and have never felt so loved at a medical shop.Thanks so much, guys!
What a great location and great selection. it's unlike other dispensaries that don't have much of a selection if one or two strains of flower. Sarah was extremely helpful. You can tell even behind the mask she's smiling. She's great at explaining any questions I may have. Sarah keep up the awesome work. Look forward to seeing you soon!
Very helpful and friendly staff. Definitely feel safe with the armed guard on premises. Great products and good daily specials
Kenyatta Kenyatta Kenyatta Kenyatta!!!!! Gosh was she awesome, never have I ever felt valued at a shop. I found out today about different items that I never new were available. Kenyatta was beyond helpful and I will definitely be returning, and asking for her ! Let’s get this girl a raise
Jill was so kind, and she made me laugh, which is an important quality if you ask me. Thanks Tru Titusville for coming through! I drive from Orlando, where the stores are plentiful, just to experience the customer service you guys offer!
Love this place! Jill renea is a amazing employee and always has a smile and a laugh........ even behind the mask!
The people are very nice. I went on a Saturday and you get right in. It seems to always be crowded during the weekday after 3:00. they always seem to be out of what they have on the website though so you should call if you're adamant about what you buy.
Jill was great, very helpful. Highly recommend. On time and pleasant. Explained everything 😎
I had my first delivery from your delivery team Jill and Rodger. I cannot believe how smoothly the process was. They gave me updates the day before and the day of the delivery. They let me know when they were close by. The actual delivery process was as easy as could be thanks to them
Today's experience was a bit rough when I was trying to make my purchase. I asked the girl behind the counter what the percentage was of the stardawg flower. She stated that it was lower than the text I received. I was purchasing 3 eighths and wanted to change the order to 1. I was informed by the girl that I couldn't do that. Kenyatta was assisting another patient when she overheard the conversation. Kenyatta then asked her patient to hold one moment and helped with my order. I was ready to cancel everything until Kenyatta stepped in and resolved the issue. I would like to say Thank you to Kenyatta for assisting with my order. Thank you Kenyatta for being a professional when dealing with patients!
Great selection and fast service. Kenyatta is a great example of an exceptional staff member and service agent. A+++
Trulieve leads the market in medical marijuana products and customer support. Jill Renea was very helpful and so was Jake from Allstate. Great time I visit.
Great Location! Great Staff! Sarah from this store is such a nice person, very knowledgeable and very quick at her job.
My wife is absolutely thrilled with our Trulieve dispensary. Amazing inventory, great staff, and affordability... Best in town.
The staff is really nice people...But I cannot wear a mask and they don't care about that they told me I could pay the $15 delivery fee...It's sad that they would extort my psychological trauma and understanding of the Mask... and simply tell me to pay more money than other people for my fearI really was just hoping for somebody could bring it outside or something like they were doing earlier at other dispensariesSo I won't be shopping there anymore because when I have a concern to the impact of my health they really don't care I guess if you're not in a group you're not really important
Every one is friendly and knowledgeable. They have the best selection I have ever seen.
Jill Renea was so helpful! She even went out of her way to help ensure I was able to get my medicine today, rather than waiting for tomorrow. Thank you Jill!
If your disability prevents you from wearing mask you can't go in to pick up any deals anymore. Store manager shrugged his shoulders at ADA stating he had no idea what ADA is. You have to do delivery and there is a fee. They made me explain my medical conditions which is also a violation of HIPAA.I just got my card but not really able to deal with all this.
I had my first delivery from Titusville Trulieve today and my delivery person was Jill Renae what an amazing lady and definite asset to your team! She was very professional, courteous, and sweet! I am legally blind so I had a few minor issues that she swiftly handled and didn't make me feel foolish. Will definitely go this route again! Thank you Jill Renae for a wonderful first time experience! Thank you 😊
Jill Renea is awesome! She's very polite she even brings dog treats for the dogs. I only get stuff delivered from trulieve because they are the best! She even showed me how to use can pay app I never used it before, dependable delivery service 🙂
I really appreciate the speedy service from this location. Jill is wonderful and ensures customer satisfaction is her top priority. I don't order from anywhere else.
Welcome to Titusville, Trulieve! Your menu selection is extensive and quality products. Easy to order ahead of time and pick up or walk in! Never really busy and they already have a system in place that makes social distancing a breeze! Highly recommend!!! I do also have to shout out Kenyatta for making my experience just that much better. SheHShe me choose the best products for me and have throughly enjoyed the choices! 😄
I personally like trulieve alot , the staff is always so friendly and helpful , Jill Renea at titusville location was very helpful and pleasant to speak with when i went last time , will be back soon ! keep up the good work .also they always have everything you are looking for , good supply.
It's so nice Titusville finally has a dispensary. You may be thinking, "But, Reviewer -- we've had a dispensary for quite some time! It's called Curaleaf, and it's downtown." Oh, poor creature. The pity I feel for you -- for anyone! -- who still considers that wretched hive of scum and villainy a dispensary! Gone! Gone are the days of not being able to get the medicine you need because some company cares more about profit than patients!Gone! Gone are the days of driving far and wide to find somewhere (Anywhere!) with something (Anything!) in stock!Gone! Gone are the days of ever bothering to waste a single moment of your time going anywhere else!If you've read any of my dispensary reviews before, you may have noticed a slight disdain for our previous medical marijuana dispensing establishments. (slight being the operative word) The only bit of that disdain that remains towards Trulieve specifically is towards Trulieve's website, but at least the staff in Titusville are aware of its issues and don't blame it on customer incompetence as *managers* at several of their other establishments have. (I'm a computer programmer specializing in web development and design, don't EVEN tell me I "just don't know how to use your website" lol)Titusville Trulieve is the real deal. They stay stocked with a variety of strains in a variety of varieties (preroll, flower, concentrate, crumble, shatter, et al.) and the staff is very knowledgeable about which of their products help with which of your ailments. The prices are beyond reasonable, you earn points towards discounts, and they have a legitimate return policy (full disclosure, I have never had to return anything from any Trulieve establishment -- I have always been more than satisfied with each and every product and have never encountered anything defective) which is more than many dispensaries can say.But better than all of that -- and, perhaps, better than everything going on in the world at this time -- today I got a free t-shirt.10/10, would smash.
Everyone was so helpful and kind. Especially Ann Kuzniar. I am having alot of pain from pinch nerves and she helped guide me to the correct products she
Customer service is AMAZING! My sales associate, Lisa, was very friendly and knowledgeable. Great selection as well. I HIGHly recommend.
Every one is very pleasant, and helpful. There is always a large selection.
I had a very bad store experience in Titusville today! The last time I visited the Titusville store was on their grand opening. I bought ten cups of the ground flower. They had a 2 strain per customer per day limit. I had ordered the Renegade OG on different days so I could pick up more than two. They were nice and let me get five of the Renegade Ogs .They let me get ten cups instead of eight. They reminded me that the first hour of the day was for immuno compromised people.So Today I went right when they opened. I was nervous when I saw customers walking in the door with no masks and not social distancing even though there were markers on the floor. Another lady and I started talking about it, then the security guard got in the conversation and one of the customers with no masks got angry with me . The security guard told the lady behind the counter that they needed to use the stickers on the floor for social distancing.The lady working behind the counter said she didn't know if they were still doing the first hour for immuno compromised patients. She said that the state was opening back up and then she took off her mask and went in the back to check.When they brought me in the back I let the lady know I had two orders I had ordered 2 supply dream, 2 interstellar and two scream. The next day I saw they had supply dream left and ordered two more (Different day). I can only get 6 , all that is left on my recommendation.) I wanted the two interstellar and the four supply dreams.The manager was very upset with me, the above mentioned issues and confusion with the opening hour had resulted in words from one of the non mask wearing customers, the manager accused me of starting trouble because I had asked about people wearing masks. The Edgewater store offers masks to customers,( at least they did on my last visit there, why Titusville is different can someone please tell me? The manager lectured and argued with me during the entire purchase process. He informed me the law did not require people to wear masks. When I asked him what the difference was between the first hour and any other hour the store was open for immuno compromised patients and he couldn't come up with anything. My main issue here is that even though he had the four cups of Supply Dream that I wanted, he would only give me two. He said he is saving the other two for me to pick up (Risk my life going out again, for what?) Tomorrow. I told him I have multiple co-morbidities which make me have a high risk for a bad outcome with covid-19. I begged him not make me have to come back again and risk my self again tomorrow when he had the medicine I wanted in his hand, and was saving it for me anyway! When I arrived home a short time later there was an email from Trulieve telling me that the medicine in question was ready for pick up.He refused me my lawfully allowed medication because his personal feelings and emotions clouded his judgement. Now IF I want it I have to jump through his hoops and pick it up tomorrow, in an unsafe place. I have to choose between my safety and my medication.PS I was not the only customer who had issues with the other customers not wearing masks. I thought the whole point of having the first hour for the vulnerable was to keep them safe? Nothing different was done, socially distancing was not enforced.My advice, make the drive to use the Edgewater store or try Liberty medical in Merrit Island.UPDATE! I was told to expect a reply from senior management within 48 hours. It has been twice that and still nothing. They do not seem to care about the safety of their staff or patients!!?! I was told the leadership team would reply in 48 hours. They don't care about patients, believe that.
Always have great service and in and out. Very pleased with this location.
Very clean store. All the staff were energetic and friendly! Peter was very knowledgeable, answered all of my questions and had a very positive attitude!
Fantastic experiences at the new Titusville location.Great service and a spotless store.Flower was fresh and aromatic.That Bellamy Bros Afterglow is worth a go!
I had a very bad store experience in Titusville today! The last time I visited the Titusville store was on their grand opening. I bought ten cups of the ground flower. They had a 2 strain per customer per day limit. I had ordered the Renegade OG on different days so I could pick up more than two. They were nice and let me get five of the Renegade Ogs .They let me get ten cups instead of eight. They reminded me that the first hour of the day was for immuno compromised people.So Today I went right when they opened. I was nervous when I saw customers walking in the door with no masks and not social distancing even though there were markers on the floor. Another lady and I started talking about it, then the security guard got in the conversation and one of the customers with no masks got angry with me . The security guard told the lady behind the counter that they needed to use the stickers on the floor for social distancing.The lady working behind the counter said she didn't know if they were still doing the first hour for immuno compromised patients. She said that the state was opening back up and then she took off her mask and went in the back to check.When they brought me in the back I let the lady know I had two orders I had ordered 2 supply dream, 2 interstellar and two scream. The next day I saw they had supply dream left and ordered two more (Different day). I can only get 6 , all that is left on my recommendation.) I wanted the two interstellar and the four supply dreams.The manager was very upset with me, the above mentioned issues and confusion with the opening hour had resulted in words from one of the non mask wearing customers, the manager accused me of starting trouble because I had asked about people wearing masks. The Edgewater store offers masks to customers,( at least they did on my last visit there, why Titusville is different can someone please tell me? The manager lectured and argued with me during the entire purchase process. He informed me the law did not require people to wear masks. When I asked him what the difference was between the first hour and any other hour the store was open for immuno compromised patients and he couldn't come up with anything. My main issue here is that even though he had the four cups of Supply Dream that I wanted, he would only give me two. He said he is saving the other two for me to pick up (Risk my life going out again, for what?) Tomorrow. I told him I have multiple co-morbidities which make me have a high risk for a bad outcome with covid-19. I begged him not make me have to come back again and risk my self again tomorrow when he had the medicine I wanted in his hand, and was saving it for me anyway! He refused me my lawfully allowed medication because his personal feelings and emotions clouded his judgement. Now IF I want it I have to jump through his hoops and pick it up tomorrow, in an unsafe place. I have to choose between my safety and my medication.PS I was not the only customer who had issues with the other customers not wearing masks. I thought the whole point of having the first hour for the vulnerable was to keep them safe? Nothing different was done, socially distancing was not enforced.My advise make the drive to use the Edgewater store.
Super nice location. Friendly staff, usually a good selection.
Terrible customer service, slow to answer and not very knowledgeable, you get several different answer for the same question. Poor all around
Great atmosphere The staff is greatLook forward to coming back