Trulieve Dispensary in St. Petersburg, FL
Based on 619 reviews
Chicken W.
1726831764
Garbage customer service here. They guy who checked me out Tuesday rolled his eyes at me while I asked questions about there sales. None of them have a clue what’s going on.if you don’t like your job quit .
Jacquelyn K.
1723253850
This is by far my favorite location. Most of the time, there are only a couple of people in there when I go. It's very rare for there to be a super long wait. I remember the days of waiting 20-40+ minutes, but this location doesn't seem to have that issue. I typically only see a wait around holidays. The employees are great! Shout out to Mikey and Ian! 😎😎 the vibe is just really chill and friendly. Thanks for all your hard work, guys!!
Debbie H.
1721166610
I need to update this post because I have seen positive changes at Trulieve Tyrone.There is very little wait time if any. Literally no more than 5-10 minutes the most. Thank you for listening and making changes.I'm changing my previous rating from 1 ⭐ to 5 ⭐. Keep doing what you are doing.I'm not sure what's going on but it appears that this location is severely under staffed. To wait any where from 4-24 hours for your online order to be processed is crazy when ALL other dispensaries are less than an hour.When I went to this location last week there was "1" person in the back.Wait time once they have processed your order can be 45 minutes or more.And please don't say it's "the big sale"....you always have great sales so you know it will be busy.I've been going here since it opened and before that I went to the 4th st location.I hope management reads these reviews and makes some changes. Thank you for listening.
Michael M.
1718170861
New patient as of April 2024, and Trulieve was my first dispensary. I heard a lot of rumors about long wait times and bad service, but my experience has always been pleasant shopping here. My average wait time is maybe 5, 10 minutes at the most.The employees there also have always been patient and very knowledgeable.The atmosphere seems rather professional yet warm and welcoming, and the lobby always seems to be clean.Barring the occasional weird glitch and/or issue with the website and ordering, my experiences are overall pretty positive at this location.
James R.
1711939371
À friendly knowledgeable staff greets you every time you go to this location. They always have tried to provide the products I use and clue me in on any specially priced products. Many times they are very busy but always courteous despite the growing customer base. I can't say enough about their attention to detail.
Layne M.
1707523107
Do not ever assume what you ordered and paid for is in your bag. The hassle of trying to get what I paid for and was not given involved 4 days of incessant phone calls to trulieve. Plus TWO trips to the store to retrieve the missing item. I was originally told when I called that it would be no problem just come in. When I came in they said I'd have to pay as they need to review the cameras and that would take 48 hours. Mind you I've never once claimed an item was missing before not to mention spent thousands of dollars here the past two years. No one wanted to help and I got major attitude from the manager who was present. I felt very uncomfortable with being ripped off and God forbid I ask to be given what I paid for. How dare I???? After spending thousands of dollars at this store over the last two years, to be treated so poorly is completely unacceptable. I was very intimidated by the all male staff and will NEVER spend my hard earned money at this company. Medical Marijuana is too reduce my stress; dealing with Trulieve increased it. SHAME ON YOU-- you know who you are! Buyer Beware!!!!!
Mike M.
1703878651
Went there this morning to pick up an online order that said ready. Got there. Waited 30 minutes got to the counter then they tell me the item is out of stock just to remind you. I drove all the way from Tampa just to get this product. Ridiculous. I won’t recommend, poor customer service wait time and then you still don’t get what you want Very disappointing Also, one of the workers said they get the cheaper products before we do so that shows
Rey V.
1703607572
Great prices and deals... Unfortunately, this is the only dispensary were you have to wait 1-2 hours. Badly understaffed and they don't seem like they want to fix it.
mike I.
1702231444
I'm not sure where the 4 and 5 star reviews are from, but I walked in the other day and there was one guy in the front and one guy in the back filling orders. I was told the wait was 20-25 minutes. Was there over 30 minutes when the front guy let 2 or 3 people in the back that had come after me. Like he's a bouncer in a club and is only letting people in the back who he already knows. There are PLENTY of other dispensaries in town with equally as good of products with little to no wait time so why anyone would choose to shop here is beyond me
Robert D.
1701145956
The under staffing has gotten ridiculous, was told today 11/27 that it would be over an hour to get in and that I probably won't be able to get in before closing.Jeep getting told that whey are trying to cut down wait time but no seeing it in the past 3 to 4 months the service has been terrible. The employees are stuck behind a rock and a hard place but upper management could care less .Honestly going to be canceling my order I couldn't pick up today and MUV my business to another dispensary.Would give zero stars but the employees are the only good thing there .Wake up trulieve your losing customers. 📉
Eric N.
1700934653
3-4 years ago Trulieve Tyrone was great to go to. The biggest difference is that they had staff to tend to the customers. These days the Tyrone location is heavily understaffed. They aren’t able to fill pickup orders they receive. Today is the second time I placed a pickup order, it wasn’t filled within a couple hours, and headed in as a walk-in. The usual wait time on average when I go is at least 20-30 minutes. They can get wait times as high as an hour. Other places I go usually have same value deal or cheaper then Trulieve sales. Only really end up here now when there isn’t a sale at other places I enjoy with much less waiting.
Shawn K.
1700063430
Don't bother looking online and ordering. They can't figure out how to properly set up their site to keep accurate inventory. Then you order and get a call trying to upsell you into different products. I was literally told this will keep happening when I asked about this happening numerous times. Not sure why they can't do what every other dispensary can do well. Waste of time. EDIT: THANK YOU SO MUCH FOR THE SAME GENERIC RESPONSE, IT REALLY SHOWS HOW MUCH YOU CARE
minabluemerle
1699531179
Waited all day for a call back because the website was down......nothing...tried asking web chat if the site was having trouble...is it a real person? Took a long time to get a simple answer....instead got a paragraph long answer. Customer service used to be important. Please don't respond asking me to contact customer service.....why would I do that when I never got a call from my first contact.
eric G.
1698100578
Everytime I come here and make an online order it is never ready. The always complain that they are always short and someone always calls in sick. This time , they said there was a 1 1/2 hour wait on online orders. The purpose of online orders is to come in and pick up your order asap. At this location, there's always a delay no matter what time of day it isThey need to replace the entire staff. I'm going to their competition down the street.
DanLes P.
1697139418
I had placed an online order. Received my text notification that my order is ready. They have one employee working the register. I’ve been waiting for over 30 minutes, and have no idea how long I’ll still be waiting. Apparently they’ve been cutting staff. I’ll be going to Fluent next visit. It’s the middle of the day- unacceptable. Employees are great and caring, but it’s apparent that corporate is not.
eric g
1697056080
Edit AGAIN: down to 1 for good. They used the the Express pickup room ONE DAY. I just waited for my 1 item express order for 45min, while a walk-in individual took their time learning about the products (which they have every right to do, and again is the entire point of the express room). They do not give a darn about their employees or customers, only money money money. Not long till I find somewhere else and do my best to stick it to Trulieve along with everyone else I talk to. Consistent trend they have going on, in a BAD way. Have more than 1 budtender working is it that hard to make your customers happy? Look at all the reviews here. Get better.Edit: increasing to 4 as they are now using the Express room! Great news!Employees and product is good. Trulieve, the company as a whole, does not care about anything besides money. Less workers and now LONG wait times for walk-in. “Express” orders skip the line of walk-in customers even after sitting and waiting for an hour. There’s an entire room dedicated to express. Why not have one employee running that instead of making other customers feel less, just because they don’t want to order through an online system. Something needs to be done in that area, and also in the area of caring for their workers.
Olivia D.
1694900566
Brad is amazing! He is so professional and educated about the products he sells. He goes above and beyond to ensure you understand everything and answer any questions you have. He is one of the reasons I frequent this store! Give this man a raise, excellence is his standard.
Anthony S.
1694784886
Everyone here is amazing and are always doing there best to provide a great experience. Even when some days are the most hectic(we all have those days). They are always providing great products with a smile. Wait time or not, this is the Best dispensary in town!
Carlos Santa R.
1691341685
I was impressed with their excellent selection of products. This is a high volume store, so be sure to place your order on line to avoid waiting.Customer service was good and they carry quality products.
Lex A.
1690936065
I am giving it one star because they have excellent product and good employees. The issue is there is no such thing as express pay online, so you don’t have to wait when picking up. Walking get service just as quickly. Which is the main reason for this review, even ordering online, the minimum wait time is over an hour in the lobby, regardless of when or how you order it. The pleasant employee advised it is the same everyday, basically telling me to shop somewhere else, unless waiting over one full hr is worth your time, I suggest choosing another company that cares for their employees and their customers
James B
1690585404
Every time I order, they text you to say it's ready but they only give you 10 minutes to get there. It takes 15 minutes to get there from my house. I'm not going to sit in the parking lot for 3 hours. The first time I ordered it took 4 hours. The second and third time took 3 hours. I've got a life and things to do. I don't have time to sit in the parking lot. The two people that took my order all three times. Needs to be fired immediately. It's the one next to Tyrone Mall.
Jessica Z
1689353751
You need to hire more staff. Your increased business and your almost Mononpoly on the market, Surely you can afford to fill every register everyday. Why have 10 registers when almost every time I have been in lately their have been 2 people in the back. Its unacceptable and I go to other dispensaries for that exact reason. Hire more people. It's not rocket science guys!!!
Hannah
1688939887
Waited over an hour and when I finally got back there they didn’t have half the products I ordered! Just go to Surrenta pay ahead and walk in and out in less than 5 minutes or Curaleaf wait 10 minutes. This is my second time waiting over an hour. I love Trulieve but I’m going to go to others until this wait time is fixed.
N M
1688770438
If I could rate 0 stars I would, the online ordering is pointless because you’re still going to wait an hour+ to pick up 5 vape cartridges you ordered the day before. Not to mention that the THC percentage you ordered is likely not going to be the same as advertised online, and once you notice the discrepancy the employees will give you an attitude when you ask for it to be fixed. All in all it’s not worth the hassle at all and from what I’ve seen the business truly doesn’t care about your poor experience because they copy and paste the same response under every bad review of email us and tell us how to do better.
Michael P.
1688770095
Staff is fantastic, shout out to Brad! Deals are good. Have to watch out for the percentages not being what it stated on the website when ordering, happened to me a few times, a 24% was actually 19%... and like most people have mentioned, the wait times are a bit out of hand. I'm a very patient guy and never complain about it but I have started going to other dispensaries at times as there are an abundance in this area where it doesn't take 30 to 45 minutes regardless of the time of day.Edit: gave them one more try today, checked in Express, drove over and was still 45 minute wait for express pickup at 10:15am. Never again. They think they are the best game in town, used to be the case but now you need to go check out Rise dispensary, better deals, quality products always available, not rushing to get the deals for they run out each week, no ridiculous wait times, the corporate folks at Trulieve don't deserve my hard earned cash if they continue to layoff all of their staff regularly like the employees complain about.
Joey R.
1688759255
Quality product, just always under staffed. Doesn't matter if you place an order online or go in person, your waiting at least an hour for your medicine. No other dispensary beside y'all make you wait as long. I'll probably never come back. 3 time I'm done. Idc how good your product is.
Carmelita M.
1688705242
Anthony S . Is always very helpful. Today I noticed that they were short staffed and I watched him check me in and cash me out , all while training a new worker. He Is definitely an asset to this company. Also for the amount of Irate customers they deal with they deserve a raise for sure.-I Love Trulieve 💚🔥💨
Heather H.
1681982664
This is the BEST dispensary in St. Petersburg hands down. All the staff are absolutely amazing. It's like walking into Cheers - where everyone knows my name! Brad & Anthony deserve a special shout out! Brad is always nice & accommodating. Anthony is hilarious & looks like he's enjoying his job. Keep up the good work!
Adelaida N.
1674089079
Simon was very thorough and knowledgeable, he took time to explain many new things to me and even sold me on a new device to solve a lot of my current problems with how I was using products. Thank you Simon! The entire team is amazing and I always love coming to the Tyrone Trulieve location!
Peace U.
1672239517
Honestly out of all the Trulieves this one had the best atmosphere and great service. When I put in a pick up order the order was confirmed to be picked up right away. Unlike other places that I have put in an order and they never got back to me or didn't confirm it til I got to the store on top of not having what I order due to them not putting it together. This place seems to have it more together then the others.
Booh R.
1671207578
First time here front desk person was nice. Waiting time Was minimal. The person that helped me at the counter was very helpful and saw that I didn’t get my first time discount and applied it immediately. Will return
Irvin H
1670168323
Always feel welcomed here. Staff is very knowledgeable and will help guide you to the products that will help you. Anthony is very knowledgeable and friendly! Tried express pickup and was in and out so fast. Every staff member at this location is a rock star and I would like to let them know they have helped me in ways they will never know, and I cannot put into words how much gratitude I have for each of them. Thank you Trulieve Tyrone!
n
1669524636
Longer wait than I'm used to for being the only person in the waiting room and 1 of 2 customers in the entire store. Selection is great but things can still sell out even if you placed an online order for pickup. They do call you as soon as possible to let you know and give you other options. Staff was friendly
Brandon G.
1668807828
Anthony S is the best bud tender at this location. He helps me get exactly what I want every time and is extremely knowledgeable about the products. Trulieve has the highest quality bud. I highly recommend this location.
GW C
1668539107
I had a great shopping experience at Trulieve St. Petersburg Tyrone. Anthony S was extremely helpful and knowledgeable. He listened and understood my issue, then provided a wealth of very good information and product options. He was very patient and we explored a variety of products, likely benefits, how-to instructions... lot's of helpful info. Anthony S was super nice and interested in helping me get the product info I wanted. Furthermore, it's a little too early to tell for sure but based on initial experience with the product he guided me to, I found it the most beneficial product thus far, as I've tried several different dispensaries and staff recommendations. So kudos, Anthony S, and hoping the beneficial results keep coming.
Taylor A.
1668262028
I have been there one time now and they were so kind knowledgeable and had so much variety that I was in Heaven there. My budtender, Julia was the kindest knowledgeable person and she found a vast assortment of different Vapes for me to try. Another amazing thing about this store is they have some amazing discounts. It always seems when you look at the menu that the items are expensive but every day they're running some sort of sale so you never actually going to pay what the price says under the item. There's very rarely a day that goes by without a sale at this place. Highly recommend to everybody!
Stephen P.
1664887669
As I've come to expect Trulieve just rocks! Friendliest staff always ready to translate the State of Florida's mumbojumbo into understandable language and don't make you feel dumb for asking.Great selection and I have never seen a place run more sales 👍👍
kasey C.
1663362380
Very good staff!! Michael was super helpful and patient! they didn’t have some of my items but we got it fixed right away, couldn’t ask for a better experience
India S.
1663086097
Trulieve on 22nd is my preferred dispensary in the area because of their array of product and amazing customer service. Special thanks to Julia for always telling me about new products, Elijah for his patience in explaining product, and Anthony just for being great.
J N.
1659451062
The manager not the staff finally admitted those who walk in vs those who order online,get the older bud.I don't want to see July 4 dated on a flower container when I am in there in Aug 1. Never fails they give some long drawn out excuse for those who walk in get out dated bud over those who order online.Read the reviews, then when you return they may mark probably mark your profile as difficult and continue to disrespect you bc you called them out for obvious no quality assurance. And why is I am asked to verify my DOB and no one else around me gets this question?I knew I was not mistaken that the bud is dry and over 2 weeks old if you walk in, but order online and it's within days of the date on the container.I may be old but I'm don't done yet, I know good quality vs old and dry. And now that this company is a monopoly the staff can step out in the back and smoke anytime. Must be a tough job.And don't think the containers can't bee opened and resealed. Return it and you will end up buying it hours later bc they just out it back in the drawer for the next walk in.Everyone is nice until you get called out and then it's attitude. The company is a monopoly and no one can compete so I'm not surprised I didn't hear back from them.
Jessica
1659038821
This has been my regular dispensary for months now, with friendly and knowledgeable staff. But today I was disappointed in the customer service from “Lauren” on register 3, who looked nothing like the Lauren in the ID pic she wore. I asked if my reward points had been applied to my total, and she instantly got an attitude, pulled a side eyes with raised eyebrows face, and told me i was buying sale items it couldn’t be combined with. I said sorry, actually apologized for asking a simple question, because of her instant attitude, from different tone to body language. I didn’t know about that, I wasn’t trying to Karen a discount, and it was out of nowhere. For a facility treating those with social anxiety like myself, I had previously felt comfortable and able to confidently complete a transaction. I don’t think I will come back if this is the new standard. Again, until today, every single staff member has been perfectly pleasant and professional for months, yet I now don’t know if I’ll be returning.
Cheryl C.
1658755226
Wonderful staff..... product sucks. Too much inconsistency in their crops. Why would you sell something for medical purposes when you cannot even get it when you need it. And when you do get it it doesn't help you at all. I have made more returns in the past 3 months than I have in 2 years.They have changed something in their products, there's no CB d in it and the th levels do not match the product. I will be shopping elsewhere for sure
LadyStonedHeart K.
1658730455
These guys n gals are a great team , the store is always been a pleasure to visit...not just for the obvious either...the staff are friendly and knowledgeable about what they do and you can tell the budtender cares , about the well being of the patient as well as the quality of the plant to ensure that you're matched up with the best products available 😉 👍
David G.
1656264823
Tyrone has a great group of fun loving happy people just waiting to give you one on one attention. Choice spot!
Wendel C.
1655770385
Trulieve is a classy operation. I am a significant stock holder. I invest because as a medical customer they do it right.A month or so ago I had done a order however circumstances didn’t allow my making the trip by closing. Arriving well before noon to the St Pete Tyrone dispensary the next day I was told sorry, too late. I understand rules, but I just felt this was harsh and it bothered me.It has caused me to investigate other area cannabis businesses and Vitacann can hang with them (not in size but otherwise) . Trulieve is best in class but hope they do not take it for granted, alternatives are charging hard.
Bob C.
1655215733
The listed THC content on the website does not match the product actually supplied in the dispensary. This is deceptive advertising, as most patients expect that the product ordered will be as described. The manager stated that THC percentages are not guaranteed, and that there is a disclaimer on the website indicating that. Upon examining the website I found no such disclaimer. I understand that the Florida medical marijuana business is a volatile and competitive market, but practices such as this do not inspire customer loyalty.
J N.
1654517593
Great music lists, I only get leaf, and if you are not online, expect it to be over 2 weeks old and it's dry. If I order online I get it within a week of deliveryman. Those who are older and only buy leaf get the bottom of the barrel left in the "seed" drawer unless they are willing to walk around and do some wheeling and dealing.Note the date on the containers , the date for a year from now is also the date for which it was handled and packaged.You go online you're first, meaning you're in line for fresh first, but if you walk in , you get the returns or the dry stuff not sold that's over 2 weeks old. Try it, reject it and then go outside online and order and note the date on the container. They always try and make up a story when I call them out just like the other Truelieves. It maybe good for a year, but it's dry!!!Try and ask how to rejuvenate they will offer to sell something that doesn't work or costs $$$. Use a piece of orange or banana peel, if your still reading this. I shouldn't have to restore bud I just bought. FYI we who smoke leaf are treated as if we are old and cheap.FYI the younger generation wouldn't be buying legally if it wasn't for ALL OF US OLD POT HEADS. SO STOP TREATING US LIKE WE ARE STUPID.All I ask for is a quality assurance person to try it themselves. It could be a secret shopper, EITHER WAY THERE IS NO QUALITY ASSURANCE. They make money no matter what so they don't bother or care.I WILL PROVE IT, LETS SEE IF ANYONE FROM TRULIEVE RESPONDS TO MY REQUEST FOR QUALITY ASSURANCE.
matthew T.
1654469579
Worst place ever. Spend your hard earned money somewhere else where they appreciate it. Every time I order something online they cancel it and act nice about it
Morgan R.
1654438369
This used to be my favorite dispensary in fact my first review gave it five stars! The last three times I have come in it seems like they got rid of the very good employees or something. Every single one of those three times the tender seems to always have an attitude or not willing to answer questions when you would be purchasing more stuff if they had. I believe it'll be time for me to find a new dispensary. I had thousands of points or had but they won't let you stack them with any sale item and that's what people come in for. If I spent thousands at your store what would it hurt to give me the extra 10%? Other dispensaries do it with their loyalty programs. Today will be the last time I think I give them my money, so it's the third and final strike.
Wesley p
1654103948
Friendliest trulieve store by far. They always have a good selection when others are running short, and knowledgeable about their business. Definitely my go-to jazz cabbage spot.
Joshua D.
1650454920
The people that work here our great! I've been to both Saint Pete locations multiple times and every time, every single staff member is extremely friendly & helpful, always.
T T
1650334533
While other dispensaries get better, faster, cheaper... Trulieve goes the other direction. Slower, worse, more expensive. Their sales are bad, their normal prices are outrageous. I am a big time spender and even I am done here. Shop around, Curaleaf for one puts this place to shame. 6 hours since i ordered, 2 chats later... because you cannot call the store, and they close for the day still waiting on meds. Terrible.
Ivan M.
1649686458
Hello all great experience at this new location only 2 weeks , Staff very polite, informative and very helpful. Trulieve has set a standard of service everyone else should strive for . Thanks again guys...Just visited Trulieve this morning once again top shelf service , Awesome friendly staff ,great product with incredible prices 👏😀 keep up the great work!!!!
Stephen C.
1649172629
Horrible products! I purchased 3 of their “color” oil pen cartridges and they all leaked the oils out of the top. I brought them back and was told they won’t take them back... The oil was covering the cartridges where it leaked out, 2 were completely unused. The lady acknowledged they had issues with their cartridges and have been taking them back, yet they wouldn’t take mine back? Waste of $150 I threw them away at the store and left for a better dispensary. Not to mention the mess they made when the oil leaked all over.
stephanie B.
1648046533
Brad was Amazing!! I ordered through pick-up and when i got there they had mistaken me for another patient with the same name. Rather then being upset with them I understood as they were severely busy. Brad fixed up my order quickly although they were out of most of what i had ordered he offered amazing suggestions and made the most of my visit! Best Trulieve in the area hands down!!
Kelsey L.
1647611380
I never do reviews but this was my first time here and I’m disappointed. Everyone was super sweet & attentive don’t get me wrong but not only what they advertised online wasn’t correct, when I walk in and try to place another order (due to the first one being incorrect) they tell me they can’t sell me the second batch because it’s not put in the system. Why could you not put it in the system at the moment? and now I leave with nothing? No one tried helping either they just stared. Unfortunately have to say not very happy with this location, a little unorganized.
Dennis H.
1646111053
They keep me coming back. Great service and medicine. If it's not they fix it which is big selling point for me. Thanks to doc and all tyrone staff !
earthhouse2
1645238372
Below is how I used to rate them. Their staff still great but service wait times, communication, and product quality, have all taken huge hits. Tried to warn corporate but nothing changed. Changed to a competitor. Sad.Model unit. Friendly, empathetic, professional, and informed staff who set the standard for service and value not just among Trulieves, but across the industry. Their consistency is awesome and they never too busy to discuss a question or concern. Awesome! Keep up the great work😁
Madison B.
1643935368
I was just in this place and I had the best service by far. I tried to leave a review in the store but could not on my phone. A very nice young lady and a certain gentleman with a big ole watch. My apologies for not getting your names. They where extremely helpful, and kind. Plus there return program is unbelievable. found my shop
steven T.
1643451691
I don't leave reviews often... but... I highly recommend this shop for a variety of reasons.I visit different pot shops, almost as a hobby. However, when I want the best of everything, I always go to this Trulieve when I can.They figured out how to run a successful medical Marijuana store. Thier large variety and high THC%'s of flower keep me coming back. The establishment is clean, and employees are well mannerd. No hard sales, no suspect employeesJust quality product and a professional team. I hope they continue to do as well as the have.
Melanie H.
1642973994
This was my first visit to a MMTC and has set my standards high for other places. I was assisted by Ashley, who was super friendly, knowledgeable, and answered my many questions as a first timer. I highly recommend going here to find the perfect products for all your needs.
Morgan R.
1642818343
Great people always have a good experience. The only thing I find They need to work on is pricing. They are on the expensive end. However they do have good products. Also, they send you a text just about every day and they do have good specials on them.
Indiovelazquez76 V.
1642025512
Everyone is always great. You guys are like family. God Bless all!🙏😊
Matthew L.
1638749834
Best Eddie's in town! Great tenders, the bud kind, have a feeling they don't want anyone knowing about the chicken ones yet. Strain selection is generally nice and varied. Good stuff.
Lore P.
1637856001
No Waiting! My Bud Man was somewhat educated, room 4 improvement. Price is $$$! Less than desired bc of prices. No wiggle room. 😢
Howard D.
1637678015
So nice to have this addition to the area. Everyone working there is very professional and knowledgeable and the flower products are incredible..!
Richard H.
1635558787
Shout out to Kristy you Rock Great customer service all smiles from when I walked in and on my way out as so thank you keep up good work at TRUELIEVE!
lee O.
1634408976
First time visit. I saw Victor , he was extremely knowledgeable, patient and polite. When I arrived I was nervous and anxious but when I left I was a well informed and confident customer. All employees helped each other. The store was immaculate, the glass viewing cases were shining like a jewelry store. And I found the perfect diamond!!! Thank you Victor!
USCGUY69 G.
1634146929
Great place very friendly and helpful staff. Bobby did a great job helping me and was very friendly and knowledgeable of product. This is my shop for sure. Great Place!!!!!
Anne Marie D.
1634081113
They have the best service and deals and promos The marketing is amazing and their staff is amazing it's a pleasure to shop there
Christopher B.
1633179275
It has now been over 48 hours Since I reported the Truliever point error which occurred on my account this week. If I do not hear back today I will request to speak with supervisor then attempt to bring it to attention of miss Rivers or anyone else. On 3 of my last 3 visits you have made errors in your favor with my points. I wonder if my last 4 year's were fully audited how many thousands of points I would be missing? This is the ultimate in terrible service; ignoring the client. Additionally, adding 4700 to 500 is pretty simple. This is the error your team got wrong and refuses to fix.
Cheyenne S.
1632851148
Always have a great a experience, but Victor definitely takes the cake ! He was so friendly and informative didn't rush me one bit even tho my order was a bit bigger. Love to see people who enjoy working. GIVE THIS MAN A RAISE he deserves it lol thank you Victor!
Kathleen A.
1632511384
Thank you Alex for your help yesterday you're very helpful. You're very good at your job. And you know a lot about the products you sell which I appreciated the most. Thank you for your help and your assistance yesterday keep your head up and I'll give you a five stars.
earthhouse2
1630885819
Model unit. Friendly, empathetic, professional, and informed staff who set the standard for service and value not just among Trulieves, but across the industry. Their consistency is awesome and they never too busy to discuss a question or concern. Awesome! Keep up the great work😁
Shannon S.
1630415025
Clean and well staffed. They always have something new to try and they always teach me something new about cannabis therapy
blake B.
1630328834
This place is absolutely the best...Talk about customer service, when I came in I had a slight issue with a product, and Ashley assured me that, ,"Trulieve stands behind their products!". They got me in promptly to not only fix the small issue, but I when got a free water bottle.BAMM.Customer for lifeEdit:. They only let you reviewa place once, but I have to update this review to include Chris. He has time and time again provided excellent customer service. Trulieve, once again thank you for great service.
Ken Lawson S.
1628814051
Doc is very helpful. He provides a high level of customer service ❤ . He's able to explain your products in full details.
James R.
1628811432
This was the quickest in and out ever. There guys have their stuff together. Courteous to the max and very efficient. I'm going back.
Damien F.
1628805959
The crew at this location were awesome amazing first time experience will def be coming back.
Tammy R.
1627135513
Always a great experience at Trulieve. Friendly staff, great products, and prices.
Dennis W.
1623771806
Very welcoming people will walk you through and help you make the right decisions for you. Always nice to go in and talk the employees.
Phenomenal O.
1622071036
Awesome location everyone is amazing and super friendly. Ruth*Ashley*Loni and more. Everyone is so welcoming you feel at home. Thanks! Iris
Frank D.
1620950116
I had a really great experience here. Ethan was very knowledgeable, professional, and genuine. Excellent facility and inventory. Highly recommended!
Caroline H.
1619221695
I don’t usually go to the Tyrone location, I live in Parrish and work in South St. Pete, but Tyrone had the flower I wanted online. I got in and out quickly, my can pay didn’t work which was kind of a bummer for this trip. But I know for next time to bring cash so nbd. Erica helped me and she totally hooked me up, she knew they had sativa I would enjoy.I would drive 20 minutes out of the way again 🤣 the weed was great and so was the service!
BERNARD B.
1618656922
This seems to be the dispensary that they have as an overflow. I like Trulieve so I have to run to Clearwater. Why????????And delivery I will never use again. Never get sale item at sale price. Get reward points taken. No more.
Lorie Soul S.
1618327472
Trulieve has some quality products. I have enjoyed their littles having the quality of the more expensive cannabis. But lately most of their flower was dried out when you got it. That is not a good thingI have had bad luck with their ordering service. I got in text telling me my order was ready for pickup and I drove all the way to the place when I got there They were going to lock the door and told me to wait and they would get to me. They locked the door at 8:00 p.m. I didn't want to weigh another hour and a half so I got permission from them to pick my order up in the morning and when I came back in the morning my order no longer existed. When you're a patient and you're in a lot of pain and you were counting on that medication for the weekend that is a horrible thing to have happenAlso on a separate time I went in to get flower and they told me I had nothing left in my profile until 2 weeks. I went to another dispensary that told me they lied to me and I still had 2 oz. I don't know what Trulieve is trying to pull. But you're not going to steal my recommendations I will never go back to trulieve. Rise and Cureleaf have excellent products and treat you with respect. They never lie. They never misrepresent what they have. They never take orders from me and when I get to the store the order magically disappeared. Trulieve has no ethical business practices and the more I talk to people I am finding out there are many other people having the same issues I did
Savina M.
1617724156
I have been to a lot of dispensaries since I have gotten my medical card and this place is by far the best and most informal place I have been to I highly recommend this place. I love all of their products they answered my questions correctly they didn't rush they were so nice if you haven't been to this location I recommend you go here. Will be back for more.
Tony E.
1617068455
They were clean and courteous at the front desk. Once I was called to be seen, Greg was very helpful and knowledgeable. Will come again🤘
Estee Miller (.
1615508257
As a first time customer, I was thoroughly impressed and delighted both by Trulieve's inventory and service. The bud tender who helped me, Victor, was clearly very knowledgeable about their products, gave me solid tips and advice, and was an all-around Cool Guy(TM) to chat with. Highly recommend this dispensary, will definitely be returning!
Justin S.
1613694185
Great product selection. Well run store with good customer service. Can't remember the name of one of the ladies who is a manager there. Very helpful and knowledgeable.
Jeff W.
1613406519
Always aces in my book. Knowledgeable staff who's never to busy to take their time to (re)explain as needed. Great selection of products and I don't have to drive across town. Keep up the great work and keep the new products coming in this location!
billy B.
1612476633
Really nice place. Big, clean and well-lit. The people are very friendly and knowledgeably helpful. People from all over the country with all kinds of experience working there and want to be there.
Section 8 T.
1612365340
I am never disappointed when I go to trulieve.🍃 They always have amazing customer service. The wait time is never too bad and it's always clean. Only problem I've ever had is ordering online but that's probably on my end 😅
blake B.
1611507023
This place is absolutely the best...Talk about customer service, when I came in I had a slight issue with a product, and Ashley assured me that, ,"Trulieve stands behind their products!". They got me in promptly to not only fix the small issue, but I when got a free water bottle.BAMM.Customer for life
Nancy T.
1611268633
Knowledgeable and friendly staff. Very efficient and I've never had to wait. Whether it's a small order or a large one you are always treated with respect to you and your situation.Nancy from St. Pete Fl.
Miss M.
1609776181
Great atmosphere, friendly staff, patient & polite in assisting and decision making, quality service, extremely knowledgeable. Quick, affordable, absolutely delightful staff enthusiastic about customer service!Victor and Doc #bomb.com
Andrea S
1609525035
Unfortunately I have had nothing but awful experiences in both St Pete locations. They say your order is ready for pickup, and after arriving they tell you they are out of a majority of your order. The inventory online is never accurate, the customer service is hit or miss (mostly miss) with so many other dispensaries around this is the last one I would recommend. And from looking at their social media I am not alone in my experiences.
Crystal T.
1608346386
Always a super clean place. So far every staff I have encountered with have been so nice and knowledgeable. Plus, they have the best strains and edibles.
Daniel M.
1606614756
Incredible experience EVERY visit! Trulieve Tyrone has it all. Pristine and clean store, high quality products, and best of all an excellent patient consultant team. Lonnie is terrific! He always makes me feel welcomed, very knowledgeable about the products on offer, and has great recommendations based on my personal preferences and needs. 5/5 stars from this three year Florida MMJ patient!
Jade T.
1603452103
Been to this location a few times now. Kris is lovely- fantastic help and consistent. Had an experience with Alex (manager?) that left a bad taste in my mouth but will keep coming back thanks to the other employees. Love that 9LB!
Meredith H.
1603115373
I ordered online and it was ready quickly. Everyone was wearing masks and waiting is socially distanced. It was a short wait for my medicine and a quick, easy checkout. They had everything I needed. Very friendly staff. Great experience.
Joi D.
1602095415
I live in Manatee County and met Alyssa (the Tyrone manager) at the Sarasota location. When we found out she moved to St Pete Tyrone, we moved with her. Her understanding, her compassion, her knowledge base, is all outstanding. Both my wife and I are huge fans of Alyssa. The assistance she provided has been matched at no other dispensary and no other Trulieve. I cannot thank her enough.Additionally, she introduced us to Greg. What a great guy. Again, informative, helpful. These guys go out of their way.GO VISIT THEM!
Katelyn M.
1601670360
Great location! The staff is always super helpful and efficient! I have been in and out every time! Lonnie my bud tender was also very helpful in assisting me with my product today!
Two Joint T.
1601391540
Awesome deals here...come in early on Monday for there minis. Kris helped me out without making me feel rushed or like a dollar sign $$. Time for me to medicate... 🙂
Jared M.
1601146732
The moment I went in Ashley and Alycia were amazing. Ashley was friendly and inviting! Her charm was impeccable. She had a great knowledge of what they had and what it does. Within a short amount of time she was able to find me the perfect strain for me. I will definitely return if not only to have Ashley help me out again and again 🙂
Jenna R.
1601131475
This was my first time visiting- the guy at the front desk w the glasses and blondeish hair was so nice and welcoming. The security guy was on point and super friendly. I was helped by Mackenzie, she answered all my questions and didn’t try to bamboozle me w the b/s. She quickly identified what I was looking for, and met all of my questions with knowledge and great suggestions. I got everything she recommended. Great experience, clean and fast facility. The new customer discount was AWESOME!! I will definitely be back soon.
Patrick M.
1601043358
This is my home store now...great spot. Kris was awesome — really cares and knows his stuff. Recommended some bud I will definitely be back for. Never thought I’d like an indica! Front desk could be nicer.
6752 22nd Ave N
St. Petersburg, FL 33710
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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TRULIEVE Cannabis Discounts
Everyday Deals and Discounts
- 1st Time Customer: 60% Off (Not Stackable)
- 2nd Visit: 50% Off (Not Stackable)
- 3rd Visit: 40% Off (Not Stackable)
- Card Renewal Discount: $75 Off $150, Valid Once Per Year (Not Stackable)
- Veterans Discount: 20% Off ( Stackable Up To 30% Off)
- Seniors Discount (55+): 10% Off (Stackable Up To 30% Off)
- SNAP Discount: 10% Off (Stackable up To 30% Off)
- Birthday Discount: 25% Off Purchase (Not Stackable)
- Industry Discount: 20% Off on Tuesdays Only (Not Stackable)
- Pediatric Discount: 20% Off (Stackable up to 30% Off)
- Bulk RSO Discount: 10 RSO For $400 (Stackable up to 30% Off)
- Refer A Friend: Both Receive 50% Off
- Visit Trulieve’s Home Page
ABOUT THIS DISPENSARY
Trulieve, located at 6752 22nd Ave N in St. Petersburg, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: $50 Minimum Order After Discounts, $15 Fee For Orders Below $100+, and Free Delivery For Patients 65+ Years Old With Minimum Order.
License Number: MMTC-2015-0005
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Trulieve is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Trulieve in St. Petersburg does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Trulieve
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Trulieve
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Trulieve in St. Petersburg online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 619 reviews
Chicken W.
1726831764
Garbage customer service here. They guy who checked me out Tuesday rolled his eyes at me while I asked questions about there sales. None of them have a clue what’s going on.if you don’t like your job quit .
Jacquelyn K.
1723253850
This is by far my favorite location. Most of the time, there are only a couple of people in there when I go. It's very rare for there to be a super long wait. I remember the days of waiting 20-40+ minutes, but this location doesn't seem to have that issue. I typically only see a wait around holidays. The employees are great! Shout out to Mikey and Ian! 😎😎 the vibe is just really chill and friendly. Thanks for all your hard work, guys!!
Debbie H.
1721166610
I need to update this post because I have seen positive changes at Trulieve Tyrone.There is very little wait time if any. Literally no more than 5-10 minutes the most. Thank you for listening and making changes.I'm changing my previous rating from 1 ⭐ to 5 ⭐. Keep doing what you are doing.I'm not sure what's going on but it appears that this location is severely under staffed. To wait any where from 4-24 hours for your online order to be processed is crazy when ALL other dispensaries are less than an hour.When I went to this location last week there was "1" person in the back.Wait time once they have processed your order can be 45 minutes or more.And please don't say it's "the big sale"....you always have great sales so you know it will be busy.I've been going here since it opened and before that I went to the 4th st location.I hope management reads these reviews and makes some changes. Thank you for listening.
Michael M.
1718170861
New patient as of April 2024, and Trulieve was my first dispensary. I heard a lot of rumors about long wait times and bad service, but my experience has always been pleasant shopping here. My average wait time is maybe 5, 10 minutes at the most.The employees there also have always been patient and very knowledgeable.The atmosphere seems rather professional yet warm and welcoming, and the lobby always seems to be clean.Barring the occasional weird glitch and/or issue with the website and ordering, my experiences are overall pretty positive at this location.
James R.
1711939371
À friendly knowledgeable staff greets you every time you go to this location. They always have tried to provide the products I use and clue me in on any specially priced products. Many times they are very busy but always courteous despite the growing customer base. I can't say enough about their attention to detail.
Layne M.
1707523107
Do not ever assume what you ordered and paid for is in your bag. The hassle of trying to get what I paid for and was not given involved 4 days of incessant phone calls to trulieve. Plus TWO trips to the store to retrieve the missing item. I was originally told when I called that it would be no problem just come in. When I came in they said I'd have to pay as they need to review the cameras and that would take 48 hours. Mind you I've never once claimed an item was missing before not to mention spent thousands of dollars here the past two years. No one wanted to help and I got major attitude from the manager who was present. I felt very uncomfortable with being ripped off and God forbid I ask to be given what I paid for. How dare I???? After spending thousands of dollars at this store over the last two years, to be treated so poorly is completely unacceptable. I was very intimidated by the all male staff and will NEVER spend my hard earned money at this company. Medical Marijuana is too reduce my stress; dealing with Trulieve increased it. SHAME ON YOU-- you know who you are! Buyer Beware!!!!!
Mike M.
1703878651
Went there this morning to pick up an online order that said ready. Got there. Waited 30 minutes got to the counter then they tell me the item is out of stock just to remind you. I drove all the way from Tampa just to get this product. Ridiculous. I won’t recommend, poor customer service wait time and then you still don’t get what you want Very disappointing Also, one of the workers said they get the cheaper products before we do so that shows
Rey V.
1703607572
Great prices and deals... Unfortunately, this is the only dispensary were you have to wait 1-2 hours. Badly understaffed and they don't seem like they want to fix it.
mike I.
1702231444
I'm not sure where the 4 and 5 star reviews are from, but I walked in the other day and there was one guy in the front and one guy in the back filling orders. I was told the wait was 20-25 minutes. Was there over 30 minutes when the front guy let 2 or 3 people in the back that had come after me. Like he's a bouncer in a club and is only letting people in the back who he already knows. There are PLENTY of other dispensaries in town with equally as good of products with little to no wait time so why anyone would choose to shop here is beyond me
Robert D.
1701145956
The under staffing has gotten ridiculous, was told today 11/27 that it would be over an hour to get in and that I probably won't be able to get in before closing.Jeep getting told that whey are trying to cut down wait time but no seeing it in the past 3 to 4 months the service has been terrible. The employees are stuck behind a rock and a hard place but upper management could care less .Honestly going to be canceling my order I couldn't pick up today and MUV my business to another dispensary.Would give zero stars but the employees are the only good thing there .Wake up trulieve your losing customers. 📉
Eric N.
1700934653
3-4 years ago Trulieve Tyrone was great to go to. The biggest difference is that they had staff to tend to the customers. These days the Tyrone location is heavily understaffed. They aren’t able to fill pickup orders they receive. Today is the second time I placed a pickup order, it wasn’t filled within a couple hours, and headed in as a walk-in. The usual wait time on average when I go is at least 20-30 minutes. They can get wait times as high as an hour. Other places I go usually have same value deal or cheaper then Trulieve sales. Only really end up here now when there isn’t a sale at other places I enjoy with much less waiting.
Shawn K.
1700063430
Don't bother looking online and ordering. They can't figure out how to properly set up their site to keep accurate inventory. Then you order and get a call trying to upsell you into different products. I was literally told this will keep happening when I asked about this happening numerous times. Not sure why they can't do what every other dispensary can do well. Waste of time. EDIT: THANK YOU SO MUCH FOR THE SAME GENERIC RESPONSE, IT REALLY SHOWS HOW MUCH YOU CARE
minabluemerle
1699531179
Waited all day for a call back because the website was down......nothing...tried asking web chat if the site was having trouble...is it a real person? Took a long time to get a simple answer....instead got a paragraph long answer. Customer service used to be important. Please don't respond asking me to contact customer service.....why would I do that when I never got a call from my first contact.
eric G.
1698100578
Everytime I come here and make an online order it is never ready. The always complain that they are always short and someone always calls in sick. This time , they said there was a 1 1/2 hour wait on online orders. The purpose of online orders is to come in and pick up your order asap. At this location, there's always a delay no matter what time of day it isThey need to replace the entire staff. I'm going to their competition down the street.
DanLes P.
1697139418
I had placed an online order. Received my text notification that my order is ready. They have one employee working the register. I’ve been waiting for over 30 minutes, and have no idea how long I’ll still be waiting. Apparently they’ve been cutting staff. I’ll be going to Fluent next visit. It’s the middle of the day- unacceptable. Employees are great and caring, but it’s apparent that corporate is not.
eric g
1697056080
Edit AGAIN: down to 1 for good. They used the the Express pickup room ONE DAY. I just waited for my 1 item express order for 45min, while a walk-in individual took their time learning about the products (which they have every right to do, and again is the entire point of the express room). They do not give a darn about their employees or customers, only money money money. Not long till I find somewhere else and do my best to stick it to Trulieve along with everyone else I talk to. Consistent trend they have going on, in a BAD way. Have more than 1 budtender working is it that hard to make your customers happy? Look at all the reviews here. Get better.Edit: increasing to 4 as they are now using the Express room! Great news!Employees and product is good. Trulieve, the company as a whole, does not care about anything besides money. Less workers and now LONG wait times for walk-in. “Express” orders skip the line of walk-in customers even after sitting and waiting for an hour. There’s an entire room dedicated to express. Why not have one employee running that instead of making other customers feel less, just because they don’t want to order through an online system. Something needs to be done in that area, and also in the area of caring for their workers.
Olivia D.
1694900566
Brad is amazing! He is so professional and educated about the products he sells. He goes above and beyond to ensure you understand everything and answer any questions you have. He is one of the reasons I frequent this store! Give this man a raise, excellence is his standard.
Anthony S.
1694784886
Everyone here is amazing and are always doing there best to provide a great experience. Even when some days are the most hectic(we all have those days). They are always providing great products with a smile. Wait time or not, this is the Best dispensary in town!
Carlos Santa R.
1691341685
I was impressed with their excellent selection of products. This is a high volume store, so be sure to place your order on line to avoid waiting.Customer service was good and they carry quality products.
Lex A.
1690936065
I am giving it one star because they have excellent product and good employees. The issue is there is no such thing as express pay online, so you don’t have to wait when picking up. Walking get service just as quickly. Which is the main reason for this review, even ordering online, the minimum wait time is over an hour in the lobby, regardless of when or how you order it. The pleasant employee advised it is the same everyday, basically telling me to shop somewhere else, unless waiting over one full hr is worth your time, I suggest choosing another company that cares for their employees and their customers
James B
1690585404
Every time I order, they text you to say it's ready but they only give you 10 minutes to get there. It takes 15 minutes to get there from my house. I'm not going to sit in the parking lot for 3 hours. The first time I ordered it took 4 hours. The second and third time took 3 hours. I've got a life and things to do. I don't have time to sit in the parking lot. The two people that took my order all three times. Needs to be fired immediately. It's the one next to Tyrone Mall.
Jessica Z
1689353751
You need to hire more staff. Your increased business and your almost Mononpoly on the market, Surely you can afford to fill every register everyday. Why have 10 registers when almost every time I have been in lately their have been 2 people in the back. Its unacceptable and I go to other dispensaries for that exact reason. Hire more people. It's not rocket science guys!!!
Hannah
1688939887
Waited over an hour and when I finally got back there they didn’t have half the products I ordered! Just go to Surrenta pay ahead and walk in and out in less than 5 minutes or Curaleaf wait 10 minutes. This is my second time waiting over an hour. I love Trulieve but I’m going to go to others until this wait time is fixed.
N M
1688770438
If I could rate 0 stars I would, the online ordering is pointless because you’re still going to wait an hour+ to pick up 5 vape cartridges you ordered the day before. Not to mention that the THC percentage you ordered is likely not going to be the same as advertised online, and once you notice the discrepancy the employees will give you an attitude when you ask for it to be fixed. All in all it’s not worth the hassle at all and from what I’ve seen the business truly doesn’t care about your poor experience because they copy and paste the same response under every bad review of email us and tell us how to do better.
Michael P.
1688770095
Staff is fantastic, shout out to Brad! Deals are good. Have to watch out for the percentages not being what it stated on the website when ordering, happened to me a few times, a 24% was actually 19%... and like most people have mentioned, the wait times are a bit out of hand. I'm a very patient guy and never complain about it but I have started going to other dispensaries at times as there are an abundance in this area where it doesn't take 30 to 45 minutes regardless of the time of day.Edit: gave them one more try today, checked in Express, drove over and was still 45 minute wait for express pickup at 10:15am. Never again. They think they are the best game in town, used to be the case but now you need to go check out Rise dispensary, better deals, quality products always available, not rushing to get the deals for they run out each week, no ridiculous wait times, the corporate folks at Trulieve don't deserve my hard earned cash if they continue to layoff all of their staff regularly like the employees complain about.
Joey R.
1688759255
Quality product, just always under staffed. Doesn't matter if you place an order online or go in person, your waiting at least an hour for your medicine. No other dispensary beside y'all make you wait as long. I'll probably never come back. 3 time I'm done. Idc how good your product is.
Carmelita M.
1688705242
Anthony S . Is always very helpful. Today I noticed that they were short staffed and I watched him check me in and cash me out , all while training a new worker. He Is definitely an asset to this company. Also for the amount of Irate customers they deal with they deserve a raise for sure.-I Love Trulieve 💚🔥💨
Heather H.
1681982664
This is the BEST dispensary in St. Petersburg hands down. All the staff are absolutely amazing. It's like walking into Cheers - where everyone knows my name! Brad & Anthony deserve a special shout out! Brad is always nice & accommodating. Anthony is hilarious & looks like he's enjoying his job. Keep up the good work!
Adelaida N.
1674089079
Simon was very thorough and knowledgeable, he took time to explain many new things to me and even sold me on a new device to solve a lot of my current problems with how I was using products. Thank you Simon! The entire team is amazing and I always love coming to the Tyrone Trulieve location!
Peace U.
1672239517
Honestly out of all the Trulieves this one had the best atmosphere and great service. When I put in a pick up order the order was confirmed to be picked up right away. Unlike other places that I have put in an order and they never got back to me or didn't confirm it til I got to the store on top of not having what I order due to them not putting it together. This place seems to have it more together then the others.
Booh R.
1671207578
First time here front desk person was nice. Waiting time Was minimal. The person that helped me at the counter was very helpful and saw that I didn’t get my first time discount and applied it immediately. Will return
Irvin H
1670168323
Always feel welcomed here. Staff is very knowledgeable and will help guide you to the products that will help you. Anthony is very knowledgeable and friendly! Tried express pickup and was in and out so fast. Every staff member at this location is a rock star and I would like to let them know they have helped me in ways they will never know, and I cannot put into words how much gratitude I have for each of them. Thank you Trulieve Tyrone!
n
1669524636
Longer wait than I'm used to for being the only person in the waiting room and 1 of 2 customers in the entire store. Selection is great but things can still sell out even if you placed an online order for pickup. They do call you as soon as possible to let you know and give you other options. Staff was friendly
Brandon G.
1668807828
Anthony S is the best bud tender at this location. He helps me get exactly what I want every time and is extremely knowledgeable about the products. Trulieve has the highest quality bud. I highly recommend this location.
GW C
1668539107
I had a great shopping experience at Trulieve St. Petersburg Tyrone. Anthony S was extremely helpful and knowledgeable. He listened and understood my issue, then provided a wealth of very good information and product options. He was very patient and we explored a variety of products, likely benefits, how-to instructions... lot's of helpful info. Anthony S was super nice and interested in helping me get the product info I wanted. Furthermore, it's a little too early to tell for sure but based on initial experience with the product he guided me to, I found it the most beneficial product thus far, as I've tried several different dispensaries and staff recommendations. So kudos, Anthony S, and hoping the beneficial results keep coming.
Taylor A.
1668262028
I have been there one time now and they were so kind knowledgeable and had so much variety that I was in Heaven there. My budtender, Julia was the kindest knowledgeable person and she found a vast assortment of different Vapes for me to try. Another amazing thing about this store is they have some amazing discounts. It always seems when you look at the menu that the items are expensive but every day they're running some sort of sale so you never actually going to pay what the price says under the item. There's very rarely a day that goes by without a sale at this place. Highly recommend to everybody!
Stephen P.
1664887669
As I've come to expect Trulieve just rocks! Friendliest staff always ready to translate the State of Florida's mumbojumbo into understandable language and don't make you feel dumb for asking.Great selection and I have never seen a place run more sales 👍👍
kasey C.
1663362380
Very good staff!! Michael was super helpful and patient! they didn’t have some of my items but we got it fixed right away, couldn’t ask for a better experience
India S.
1663086097
Trulieve on 22nd is my preferred dispensary in the area because of their array of product and amazing customer service. Special thanks to Julia for always telling me about new products, Elijah for his patience in explaining product, and Anthony just for being great.
J N.
1659451062
The manager not the staff finally admitted those who walk in vs those who order online,get the older bud.I don't want to see July 4 dated on a flower container when I am in there in Aug 1. Never fails they give some long drawn out excuse for those who walk in get out dated bud over those who order online.Read the reviews, then when you return they may mark probably mark your profile as difficult and continue to disrespect you bc you called them out for obvious no quality assurance. And why is I am asked to verify my DOB and no one else around me gets this question?I knew I was not mistaken that the bud is dry and over 2 weeks old if you walk in, but order online and it's within days of the date on the container.I may be old but I'm don't done yet, I know good quality vs old and dry. And now that this company is a monopoly the staff can step out in the back and smoke anytime. Must be a tough job.And don't think the containers can't bee opened and resealed. Return it and you will end up buying it hours later bc they just out it back in the drawer for the next walk in.Everyone is nice until you get called out and then it's attitude. The company is a monopoly and no one can compete so I'm not surprised I didn't hear back from them.
Jessica
1659038821
This has been my regular dispensary for months now, with friendly and knowledgeable staff. But today I was disappointed in the customer service from “Lauren” on register 3, who looked nothing like the Lauren in the ID pic she wore. I asked if my reward points had been applied to my total, and she instantly got an attitude, pulled a side eyes with raised eyebrows face, and told me i was buying sale items it couldn’t be combined with. I said sorry, actually apologized for asking a simple question, because of her instant attitude, from different tone to body language. I didn’t know about that, I wasn’t trying to Karen a discount, and it was out of nowhere. For a facility treating those with social anxiety like myself, I had previously felt comfortable and able to confidently complete a transaction. I don’t think I will come back if this is the new standard. Again, until today, every single staff member has been perfectly pleasant and professional for months, yet I now don’t know if I’ll be returning.
Cheryl C.
1658755226
Wonderful staff..... product sucks. Too much inconsistency in their crops. Why would you sell something for medical purposes when you cannot even get it when you need it. And when you do get it it doesn't help you at all. I have made more returns in the past 3 months than I have in 2 years.They have changed something in their products, there's no CB d in it and the th levels do not match the product. I will be shopping elsewhere for sure
LadyStonedHeart K.
1658730455
These guys n gals are a great team , the store is always been a pleasure to visit...not just for the obvious either...the staff are friendly and knowledgeable about what they do and you can tell the budtender cares , about the well being of the patient as well as the quality of the plant to ensure that you're matched up with the best products available 😉 👍
David G.
1656264823
Tyrone has a great group of fun loving happy people just waiting to give you one on one attention. Choice spot!
Wendel C.
1655770385
Trulieve is a classy operation. I am a significant stock holder. I invest because as a medical customer they do it right.A month or so ago I had done a order however circumstances didn’t allow my making the trip by closing. Arriving well before noon to the St Pete Tyrone dispensary the next day I was told sorry, too late. I understand rules, but I just felt this was harsh and it bothered me.It has caused me to investigate other area cannabis businesses and Vitacann can hang with them (not in size but otherwise) . Trulieve is best in class but hope they do not take it for granted, alternatives are charging hard.
Bob C.
1655215733
The listed THC content on the website does not match the product actually supplied in the dispensary. This is deceptive advertising, as most patients expect that the product ordered will be as described. The manager stated that THC percentages are not guaranteed, and that there is a disclaimer on the website indicating that. Upon examining the website I found no such disclaimer. I understand that the Florida medical marijuana business is a volatile and competitive market, but practices such as this do not inspire customer loyalty.
J N.
1654517593
Great music lists, I only get leaf, and if you are not online, expect it to be over 2 weeks old and it's dry. If I order online I get it within a week of deliveryman. Those who are older and only buy leaf get the bottom of the barrel left in the "seed" drawer unless they are willing to walk around and do some wheeling and dealing.Note the date on the containers , the date for a year from now is also the date for which it was handled and packaged.You go online you're first, meaning you're in line for fresh first, but if you walk in , you get the returns or the dry stuff not sold that's over 2 weeks old. Try it, reject it and then go outside online and order and note the date on the container. They always try and make up a story when I call them out just like the other Truelieves. It maybe good for a year, but it's dry!!!Try and ask how to rejuvenate they will offer to sell something that doesn't work or costs $$$. Use a piece of orange or banana peel, if your still reading this. I shouldn't have to restore bud I just bought. FYI we who smoke leaf are treated as if we are old and cheap.FYI the younger generation wouldn't be buying legally if it wasn't for ALL OF US OLD POT HEADS. SO STOP TREATING US LIKE WE ARE STUPID.All I ask for is a quality assurance person to try it themselves. It could be a secret shopper, EITHER WAY THERE IS NO QUALITY ASSURANCE. They make money no matter what so they don't bother or care.I WILL PROVE IT, LETS SEE IF ANYONE FROM TRULIEVE RESPONDS TO MY REQUEST FOR QUALITY ASSURANCE.
matthew T.
1654469579
Worst place ever. Spend your hard earned money somewhere else where they appreciate it. Every time I order something online they cancel it and act nice about it
Morgan R.
1654438369
This used to be my favorite dispensary in fact my first review gave it five stars! The last three times I have come in it seems like they got rid of the very good employees or something. Every single one of those three times the tender seems to always have an attitude or not willing to answer questions when you would be purchasing more stuff if they had. I believe it'll be time for me to find a new dispensary. I had thousands of points or had but they won't let you stack them with any sale item and that's what people come in for. If I spent thousands at your store what would it hurt to give me the extra 10%? Other dispensaries do it with their loyalty programs. Today will be the last time I think I give them my money, so it's the third and final strike.
Wesley p
1654103948
Friendliest trulieve store by far. They always have a good selection when others are running short, and knowledgeable about their business. Definitely my go-to jazz cabbage spot.
Joshua D.
1650454920
The people that work here our great! I've been to both Saint Pete locations multiple times and every time, every single staff member is extremely friendly & helpful, always.
T T
1650334533
While other dispensaries get better, faster, cheaper... Trulieve goes the other direction. Slower, worse, more expensive. Their sales are bad, their normal prices are outrageous. I am a big time spender and even I am done here. Shop around, Curaleaf for one puts this place to shame. 6 hours since i ordered, 2 chats later... because you cannot call the store, and they close for the day still waiting on meds. Terrible.
Ivan M.
1649686458
Hello all great experience at this new location only 2 weeks , Staff very polite, informative and very helpful. Trulieve has set a standard of service everyone else should strive for . Thanks again guys...Just visited Trulieve this morning once again top shelf service , Awesome friendly staff ,great product with incredible prices 👏😀 keep up the great work!!!!
Stephen C.
1649172629
Horrible products! I purchased 3 of their “color” oil pen cartridges and they all leaked the oils out of the top. I brought them back and was told they won’t take them back... The oil was covering the cartridges where it leaked out, 2 were completely unused. The lady acknowledged they had issues with their cartridges and have been taking them back, yet they wouldn’t take mine back? Waste of $150 I threw them away at the store and left for a better dispensary. Not to mention the mess they made when the oil leaked all over.
stephanie B.
1648046533
Brad was Amazing!! I ordered through pick-up and when i got there they had mistaken me for another patient with the same name. Rather then being upset with them I understood as they were severely busy. Brad fixed up my order quickly although they were out of most of what i had ordered he offered amazing suggestions and made the most of my visit! Best Trulieve in the area hands down!!
Kelsey L.
1647611380
I never do reviews but this was my first time here and I’m disappointed. Everyone was super sweet & attentive don’t get me wrong but not only what they advertised online wasn’t correct, when I walk in and try to place another order (due to the first one being incorrect) they tell me they can’t sell me the second batch because it’s not put in the system. Why could you not put it in the system at the moment? and now I leave with nothing? No one tried helping either they just stared. Unfortunately have to say not very happy with this location, a little unorganized.
Dennis H.
1646111053
They keep me coming back. Great service and medicine. If it's not they fix it which is big selling point for me. Thanks to doc and all tyrone staff !
earthhouse2
1645238372
Below is how I used to rate them. Their staff still great but service wait times, communication, and product quality, have all taken huge hits. Tried to warn corporate but nothing changed. Changed to a competitor. Sad.Model unit. Friendly, empathetic, professional, and informed staff who set the standard for service and value not just among Trulieves, but across the industry. Their consistency is awesome and they never too busy to discuss a question or concern. Awesome! Keep up the great work😁
Madison B.
1643935368
I was just in this place and I had the best service by far. I tried to leave a review in the store but could not on my phone. A very nice young lady and a certain gentleman with a big ole watch. My apologies for not getting your names. They where extremely helpful, and kind. Plus there return program is unbelievable. found my shop
steven T.
1643451691
I don't leave reviews often... but... I highly recommend this shop for a variety of reasons.I visit different pot shops, almost as a hobby. However, when I want the best of everything, I always go to this Trulieve when I can.They figured out how to run a successful medical Marijuana store. Thier large variety and high THC%'s of flower keep me coming back. The establishment is clean, and employees are well mannerd. No hard sales, no suspect employeesJust quality product and a professional team. I hope they continue to do as well as the have.
Melanie H.
1642973994
This was my first visit to a MMTC and has set my standards high for other places. I was assisted by Ashley, who was super friendly, knowledgeable, and answered my many questions as a first timer. I highly recommend going here to find the perfect products for all your needs.
Morgan R.
1642818343
Great people always have a good experience. The only thing I find They need to work on is pricing. They are on the expensive end. However they do have good products. Also, they send you a text just about every day and they do have good specials on them.
Indiovelazquez76 V.
1642025512
Everyone is always great. You guys are like family. God Bless all!🙏😊
Matthew L.
1638749834
Best Eddie's in town! Great tenders, the bud kind, have a feeling they don't want anyone knowing about the chicken ones yet. Strain selection is generally nice and varied. Good stuff.
Lore P.
1637856001
No Waiting! My Bud Man was somewhat educated, room 4 improvement. Price is $$$! Less than desired bc of prices. No wiggle room. 😢
Howard D.
1637678015
So nice to have this addition to the area. Everyone working there is very professional and knowledgeable and the flower products are incredible..!
Richard H.
1635558787
Shout out to Kristy you Rock Great customer service all smiles from when I walked in and on my way out as so thank you keep up good work at TRUELIEVE!
lee O.
1634408976
First time visit. I saw Victor , he was extremely knowledgeable, patient and polite. When I arrived I was nervous and anxious but when I left I was a well informed and confident customer. All employees helped each other. The store was immaculate, the glass viewing cases were shining like a jewelry store. And I found the perfect diamond!!! Thank you Victor!
USCGUY69 G.
1634146929
Great place very friendly and helpful staff. Bobby did a great job helping me and was very friendly and knowledgeable of product. This is my shop for sure. Great Place!!!!!
Anne Marie D.
1634081113
They have the best service and deals and promos The marketing is amazing and their staff is amazing it's a pleasure to shop there
Christopher B.
1633179275
It has now been over 48 hours Since I reported the Truliever point error which occurred on my account this week. If I do not hear back today I will request to speak with supervisor then attempt to bring it to attention of miss Rivers or anyone else. On 3 of my last 3 visits you have made errors in your favor with my points. I wonder if my last 4 year's were fully audited how many thousands of points I would be missing? This is the ultimate in terrible service; ignoring the client. Additionally, adding 4700 to 500 is pretty simple. This is the error your team got wrong and refuses to fix.
Cheyenne S.
1632851148
Always have a great a experience, but Victor definitely takes the cake ! He was so friendly and informative didn't rush me one bit even tho my order was a bit bigger. Love to see people who enjoy working. GIVE THIS MAN A RAISE he deserves it lol thank you Victor!
Kathleen A.
1632511384
Thank you Alex for your help yesterday you're very helpful. You're very good at your job. And you know a lot about the products you sell which I appreciated the most. Thank you for your help and your assistance yesterday keep your head up and I'll give you a five stars.
earthhouse2
1630885819
Model unit. Friendly, empathetic, professional, and informed staff who set the standard for service and value not just among Trulieves, but across the industry. Their consistency is awesome and they never too busy to discuss a question or concern. Awesome! Keep up the great work😁
Shannon S.
1630415025
Clean and well staffed. They always have something new to try and they always teach me something new about cannabis therapy
blake B.
1630328834
This place is absolutely the best...Talk about customer service, when I came in I had a slight issue with a product, and Ashley assured me that, ,"Trulieve stands behind their products!". They got me in promptly to not only fix the small issue, but I when got a free water bottle.BAMM.Customer for lifeEdit:. They only let you reviewa place once, but I have to update this review to include Chris. He has time and time again provided excellent customer service. Trulieve, once again thank you for great service.
Ken Lawson S.
1628814051
Doc is very helpful. He provides a high level of customer service ❤ . He's able to explain your products in full details.
James R.
1628811432
This was the quickest in and out ever. There guys have their stuff together. Courteous to the max and very efficient. I'm going back.
Damien F.
1628805959
The crew at this location were awesome amazing first time experience will def be coming back.
Tammy R.
1627135513
Always a great experience at Trulieve. Friendly staff, great products, and prices.
Dennis W.
1623771806
Very welcoming people will walk you through and help you make the right decisions for you. Always nice to go in and talk the employees.
Phenomenal O.
1622071036
Awesome location everyone is amazing and super friendly. Ruth*Ashley*Loni and more. Everyone is so welcoming you feel at home. Thanks! Iris
Frank D.
1620950116
I had a really great experience here. Ethan was very knowledgeable, professional, and genuine. Excellent facility and inventory. Highly recommended!
Caroline H.
1619221695
I don’t usually go to the Tyrone location, I live in Parrish and work in South St. Pete, but Tyrone had the flower I wanted online. I got in and out quickly, my can pay didn’t work which was kind of a bummer for this trip. But I know for next time to bring cash so nbd. Erica helped me and she totally hooked me up, she knew they had sativa I would enjoy.I would drive 20 minutes out of the way again 🤣 the weed was great and so was the service!
BERNARD B.
1618656922
This seems to be the dispensary that they have as an overflow. I like Trulieve so I have to run to Clearwater. Why????????And delivery I will never use again. Never get sale item at sale price. Get reward points taken. No more.
Lorie Soul S.
1618327472
Trulieve has some quality products. I have enjoyed their littles having the quality of the more expensive cannabis. But lately most of their flower was dried out when you got it. That is not a good thingI have had bad luck with their ordering service. I got in text telling me my order was ready for pickup and I drove all the way to the place when I got there They were going to lock the door and told me to wait and they would get to me. They locked the door at 8:00 p.m. I didn't want to weigh another hour and a half so I got permission from them to pick my order up in the morning and when I came back in the morning my order no longer existed. When you're a patient and you're in a lot of pain and you were counting on that medication for the weekend that is a horrible thing to have happenAlso on a separate time I went in to get flower and they told me I had nothing left in my profile until 2 weeks. I went to another dispensary that told me they lied to me and I still had 2 oz. I don't know what Trulieve is trying to pull. But you're not going to steal my recommendations I will never go back to trulieve. Rise and Cureleaf have excellent products and treat you with respect. They never lie. They never misrepresent what they have. They never take orders from me and when I get to the store the order magically disappeared. Trulieve has no ethical business practices and the more I talk to people I am finding out there are many other people having the same issues I did
Savina M.
1617724156
I have been to a lot of dispensaries since I have gotten my medical card and this place is by far the best and most informal place I have been to I highly recommend this place. I love all of their products they answered my questions correctly they didn't rush they were so nice if you haven't been to this location I recommend you go here. Will be back for more.
Tony E.
1617068455
They were clean and courteous at the front desk. Once I was called to be seen, Greg was very helpful and knowledgeable. Will come again🤘
Estee Miller (.
1615508257
As a first time customer, I was thoroughly impressed and delighted both by Trulieve's inventory and service. The bud tender who helped me, Victor, was clearly very knowledgeable about their products, gave me solid tips and advice, and was an all-around Cool Guy(TM) to chat with. Highly recommend this dispensary, will definitely be returning!
Justin S.
1613694185
Great product selection. Well run store with good customer service. Can't remember the name of one of the ladies who is a manager there. Very helpful and knowledgeable.
Jeff W.
1613406519
Always aces in my book. Knowledgeable staff who's never to busy to take their time to (re)explain as needed. Great selection of products and I don't have to drive across town. Keep up the great work and keep the new products coming in this location!
billy B.
1612476633
Really nice place. Big, clean and well-lit. The people are very friendly and knowledgeably helpful. People from all over the country with all kinds of experience working there and want to be there.
Section 8 T.
1612365340
I am never disappointed when I go to trulieve.🍃 They always have amazing customer service. The wait time is never too bad and it's always clean. Only problem I've ever had is ordering online but that's probably on my end 😅
blake B.
1611507023
This place is absolutely the best...Talk about customer service, when I came in I had a slight issue with a product, and Ashley assured me that, ,"Trulieve stands behind their products!". They got me in promptly to not only fix the small issue, but I when got a free water bottle.BAMM.Customer for life
Nancy T.
1611268633
Knowledgeable and friendly staff. Very efficient and I've never had to wait. Whether it's a small order or a large one you are always treated with respect to you and your situation.Nancy from St. Pete Fl.
Miss M.
1609776181
Great atmosphere, friendly staff, patient & polite in assisting and decision making, quality service, extremely knowledgeable. Quick, affordable, absolutely delightful staff enthusiastic about customer service!Victor and Doc #bomb.com
Andrea S
1609525035
Unfortunately I have had nothing but awful experiences in both St Pete locations. They say your order is ready for pickup, and after arriving they tell you they are out of a majority of your order. The inventory online is never accurate, the customer service is hit or miss (mostly miss) with so many other dispensaries around this is the last one I would recommend. And from looking at their social media I am not alone in my experiences.
Crystal T.
1608346386
Always a super clean place. So far every staff I have encountered with have been so nice and knowledgeable. Plus, they have the best strains and edibles.
Daniel M.
1606614756
Incredible experience EVERY visit! Trulieve Tyrone has it all. Pristine and clean store, high quality products, and best of all an excellent patient consultant team. Lonnie is terrific! He always makes me feel welcomed, very knowledgeable about the products on offer, and has great recommendations based on my personal preferences and needs. 5/5 stars from this three year Florida MMJ patient!
Jade T.
1603452103
Been to this location a few times now. Kris is lovely- fantastic help and consistent. Had an experience with Alex (manager?) that left a bad taste in my mouth but will keep coming back thanks to the other employees. Love that 9LB!
Meredith H.
1603115373
I ordered online and it was ready quickly. Everyone was wearing masks and waiting is socially distanced. It was a short wait for my medicine and a quick, easy checkout. They had everything I needed. Very friendly staff. Great experience.
Joi D.
1602095415
I live in Manatee County and met Alyssa (the Tyrone manager) at the Sarasota location. When we found out she moved to St Pete Tyrone, we moved with her. Her understanding, her compassion, her knowledge base, is all outstanding. Both my wife and I are huge fans of Alyssa. The assistance she provided has been matched at no other dispensary and no other Trulieve. I cannot thank her enough.Additionally, she introduced us to Greg. What a great guy. Again, informative, helpful. These guys go out of their way.GO VISIT THEM!
Katelyn M.
1601670360
Great location! The staff is always super helpful and efficient! I have been in and out every time! Lonnie my bud tender was also very helpful in assisting me with my product today!
Two Joint T.
1601391540
Awesome deals here...come in early on Monday for there minis. Kris helped me out without making me feel rushed or like a dollar sign $$. Time for me to medicate... 🙂
Jared M.
1601146732
The moment I went in Ashley and Alycia were amazing. Ashley was friendly and inviting! Her charm was impeccable. She had a great knowledge of what they had and what it does. Within a short amount of time she was able to find me the perfect strain for me. I will definitely return if not only to have Ashley help me out again and again 🙂
Jenna R.
1601131475
This was my first time visiting- the guy at the front desk w the glasses and blondeish hair was so nice and welcoming. The security guy was on point and super friendly. I was helped by Mackenzie, she answered all my questions and didn’t try to bamboozle me w the b/s. She quickly identified what I was looking for, and met all of my questions with knowledge and great suggestions. I got everything she recommended. Great experience, clean and fast facility. The new customer discount was AWESOME!! I will definitely be back soon.
Patrick M.
1601043358
This is my home store now...great spot. Kris was awesome — really cares and knows his stuff. Recommended some bud I will definitely be back for. Never thought I’d like an indica! Front desk could be nicer.
