Great customer service. 1st time trying their Blue River Live Rosin. I have been getting 710 labs Rosin from the… Flowery for the last 6 months or so but honestly this is right up there with it.Pleasently surprised Trulieve! Keep it up!read more
Just got back from the Wesy Bradenton dispensary. Needed to return a faulty battery. Spoke with Jill ( store manger).… Told me they didn’t have those anymore BUT they did have a more expensive one. Manager showed little interest in helping. I started with Trulieve when the y opened in first one here. It was great. Since then service is basically gone. Hey guys you have competition and MUV is better. Better service, way less hassles, much cheaper and posted % for each product.BPread more
FRIENDLY STAFF AND SHORT WAIT TIME.
I enjoy coming in for my weekly order. Every time the team helps me out with all my questions and gets me in and out in… the shortest amount of time possible. I am happy to continue to place my orders at this store as I am confident that I will be out the doors with my preferred buds and always having a professional experience. Thanks West Bradenton Trulieve team !read more
Literally sat in waiting room for 25 mins while they saw 1 and only patient. You could however hear 3 employees loud as… can be, just chit chatting the whole time. I understand the kind of business this is, however it is still a business. Your customers deserve a better experience. When your own front desk person sighs and says “come on..there are people waiting”..it’s time to move a little quickerread more
Jay is one of the most professional associates I have ever seen at Trulieve. He is not only compassionate and educated… on the products but he assisted me by suggesting other products for my conditions. Trulieve got a true gem when they hired this gentleman.I wish there was more than 5 stars to give for this review. He made my experience there so enjoyable ;))) I am still smilingread more
This location is always good for the selection of products, but I do feel like sometimes it’s a bit of a wait to get… in. All the staff are very friendly and helpful, and do their best to meet customer expectations.read more
Super pot store. Has 10 stations line moves quicker. Nice easy access parking. Big improvement over 14th..same great… budoligistread more
Jackie and Linda are just the absolute best. They know everything about the product and have recommended some heat… stains according to my needs. These two Beautiful Souls make Truelieve in West Bradenton feel like home. I can’t say enough good things about them. Great staff overall.read more
Everyone who works here is so nice, great staff! I am a new patient, Jarel was professional and very helpful when… educatjng me on the different products. I was thankful for the info it being my first time. Jill was super nice and helpful as well during the visit! One of my products was leaking so I had to go back and exchange it. That was an easy process and Angela was very quick and nice during the second visit. Thank you!read more
Jarel was amazing today he was so helpful and personal with all my needs and wants. He’s super friendly and if I could… visit him everyday and spend all my money with him I would. You’re amazing jarel you should be a manager!!read more
Great store. All the people there are great they definitely make you feel like family.never been anywhere else.… (Trulieve is the place to call Home)read more
This location by far has been the best, from employees to product Jarrell, and Kaleb are PHENOMENAL!!!! Thank you… truly friends for making my experience so much better! [:read more
I literally love every staff Member at the store. They are all a delight to work with and all very helpful when it… comes to saving money they always help you out with what deals they currently have if you don’t already have one in mind they will help you save money for sure. I love the customer service I receive here I would recommend the store to anybodyread more
Poor customer service. 1st experience was as expected. The second, partial order received and the edibles were melted.… And strike 3 was taking an order for delivery on Wednesday and no communication informing me that they only deliver on Tuesday now. I’ve never left a bad review before so steer clear unless you are in a pinch.read more
I had my very first experience at any place like this yesterday and it was such a great experience. I was so nervous… with it being my first time and not being knowledgeable about anything but JACKIE went above and beyond to help me understand everything i had questions about. She put me at ease and made my first visit extremely comfortable. The front desk people also made me feel very at ease (but i was so nervous I didn’t get their names 😬) and did everything they could to keep me comfy. I will definitely be back here to visit this beautiful staff and shop their wonderful products!read more
Super pot store. Has 10 stations line moves quicker. Nice easy access parking. Big improvement over 14th..same great… budoligistread more
Ms. Jackie is the best. Real good knowledge, and very helpful. I’ll definitely be back again! Go Ms.… Jackie♥️♥️read more
This place is a great dispensary. The staff is very polite, efficient, and most accommodating. They make sure you have… your questions answered, if your budtender can’t, they will get someone who can.They have a good variety of products at competitive prices.They offer discounts, check on website to find yours. Also have points reward system, 1 point per dollar spent, can use as a added discount later. All in all I have never had a bad experience at any of their locations in Manatee or Sarasota counties. ⭐⭐⭐⭐⭐read more
If you’re going to a sale, place your order online.The only way to make sure it will be there.Good… staffKnowledgeable peoplePleasant atmosphereIf you have a question they probably know the answer.read more
As Always everyone is very nice.Devin was very helpful. Thank you for having a great team member.
Linda was so amazing and helpful!! She helped me get exactly what I needed at a great low price. Honestly I am… medicated now and couldn’t be happier with how this interaction wentread more
After working at a few dispensaries in Los Angeles, I have found that Trulieve in FL is the most professional of all… the other shops. Andrew (in Bradenton on manatee ave) is extremely knowledgeable and very personable with all the patients. Definitely go and pick his brain if you have any questions about your meds. The store also offers great deals as well!read more
Super pot store. Has 10 stations line moves quicker. Nice easy access parking. Big improvement over 14th..same great… budoligistread more
First time at this location and had an amazing experience. Carol helped me and her knowledge made my process a breeze.… I will be returning to this location specifically because of the customer service Carol gave me.read more
I really appreciate this location, the staff is extremely friendly. Jace, was very helpful and helped explain any… questions I have on any product. Thanks so much for being awesome 😊read more
Kaden made my first visit here entirely ideal. He has a great display of professionalism, obvious experience, and his… customer service is top shelf. This is a great dispensary, and I recommend it highly.read more
Love everybody in there. Shout out to miss Jackie. Can’t beat 25 to 27 tops an 8th on popcorn n they always got it.… They got a great CBD THC strain called five pound hammer. Great selectionread more
I was taken care of by Jackie, wow!!! She went above & beyond to make sure I was taken care of. Went in for 1 item &… got a great deal on that item plus one other item she suggested!! Very happy & love this locationread more
Hands down the BEST dispensary in town. Staff is very helpful & they always have what I want or need. I prefer West… Bradenton Trulieve over any other dispensary. Every single staff member is amazing especially Kathryn & Schnider 💚💚read more
I first off want to say how much I like going to this location. The store is extremely clean, The staff is super… friendly, and the selection of product is always top of the line.I now wanna just say Rodney is a great employee to have. He is always willing to go the extra mile to check the inventory. He’s always extremely friendly and has done a great job explaining new product and giving me the right information to help me get the proper medication.read more
Their customer service people a great knowledgeable especially Miss Jackie. 5 stars for her,z She is very nice,… motherly, and def management material in my opinniont…. Also the West Bradenton location is extremely convenient being on Anna Maria Island.read more
Thank You Darius and Your Great Customer Service Team For Always Recognizing And Educating Patients To The Right… Medication. Appreciate You Always. Stay Amazing and Blessings Always 🙏 Great Location. Amazing Team! Very Safe❣read more
Helpful courteous and easy to make exchange if not the best product for you. This location is bigger and nicer than the… one near downtown Bradenton. Both have very helpful staff.read more
I recently got my card and started my experience at Trulieve. I had no idea what I was doing and thank goodness for… Jackie W.! She was super knowledgeable and PATIENT. She explained the entire product line and made recommendations based on MY needs and preferences, not hers, although she offered opinions as well. She reminded me of a discount I had available which made the visit all the better. Thanks to Jackie and Trulieve!read more
Always a good experience, staff really does the best to always get you to best deal to save extra $$$ and excellent… customer service. Especially love Chanel and Maranda are always sweet and pleasant, very welcoming, best products and prices around! (Been to them all, nowhere beats Trulieve)Kelli needs more training and needs to learn to ask for help rather than screwing people’s orders up and lying and blaming the customer. Everyone else is greatread more
The best energy in this location!! Darius, Rodney, Chanae, and Ryan all took the time to help me find the right product… for me. Every time I walk in, I am greeted and helped quickly. I’m moving across town soon but this will stay my number one spot! Thanks y’all!read more
This place is awesome. All of the staff are friendly and professional. They will make you feel welcome and safe.… Prices are in line with other places, and many discounts are available. I met with Rodney today looking for better options. He is very knowledgeable and gave me many options including pro and cons. I highly recommend this establishment.read more
I was a little intimidated about the whole process but RODNEY took such great care of me. He genuinely took his time to… explain any questions I had. He gave me pamphlets as well. You can tell he loves his job and is very knowledgeable on the products. He is an outstanding asset to this company. Will continue to purchase from this location because of him.read more
I’m using my husband’s account but the review is genuine!I’ve been going to this location and each person that works… here is absolutely lovely.Shout out to: Jill, Ben and Rodney 🙂 ALSO CALEB!!!Everyone there is awesome, the store is always super clean and the energy is always positive. Always a wonderful experience.read more
The worst of the store is a 1 star. The best of the store is a 5 star. The average experience is a roller coaster that… never stops going up and down, and each time you go you don’t know what you’re going to get.Sometimes the staff knows exactly what you need, how to explain it, and how to communicate information that is sometimes more valuable than the product itself – and they’re nice.Other times it looks like there are people working just to get a paycheck. Sometimes it feels like an experience that I could expect at a fast-food restaurant, or a bowling alley.I don’t want the progress that has been made in this industry, and this movement out of prohibition, to be stifled by those who would rather favor money over values such as decency, honesty, and empathy. I hope that those who show willingness to go the extra mile, to put in the extra effort to truly make the lives of others better, are cherished and valued in your company as much as they should be.PS: When will you have a regular supply of topical cream? There seems to be a constant shortage of topical cream, as well as oral syringes. I’ve been wanting to try the topical cream since I got my card, but it always seems to be out of supply. I would also like to try your oral syringes but your staff keeps telling me they don’t know when they will get more.Perhaps you could postpone the opening of new stores to supply and polish your existing stores?read more
I am so happy you guys opened another location here in Bradenton 🙂 Trulieve is my go to for all my needs. The flower… is the best in town. No one is close to what they offer and the variety they constantly have 🙂 Chanae is also fire when it comes to customer serviceread more